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© 2017 Burning Glass Technologies—Proprietary and Confidential Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce Science October 20, 2017 Bledi Taska, PhD, Chief Economist Burning Glass Technologies

Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

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Page 1: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Strategic Talent Acquisition and Firm Performance

Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce Science

October 20, 2017

Bledi Taska, PhD, Chief EconomistBurning Glass Technologies

Page 2: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

The Small Picture: The ProblemIneffectiveness in the labor market leads to Organizational Disruption

2

Employees Laid-Off Of Workforce 2016-2017

Cost of Layoff

8,100 17%

Up to $1.2 Billion

Employees Laid-Off Of Workforce 2016-2017

Cost of Layoff

8,000 3%

Up to $1.1 Billion

Retooling to respond to mobile banking

Organizational Disruption

Diversify business in shrinking market

Organizational Disruption

Page 3: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

3

The Large Picture: The Cause

Disruption of Legacy Industries is Accelerating

Telco SMS Messaging

Energy StorageEntertainment

TaxiAutomobiles

Music Player / Mobile

Page 4: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Companies are changing into significantly different entitiesin the next 3 years.1

39%

CEO’s are concerned aboutavailability of key

capabilities2

72%

CEO’s believe the next 3 years will be more

critical then past 5. They are concerned they are

not disruptors.2

65%

CEO’s say to succeed an org. must react rapidly to themarket with strategic sourcing from internal

and external talent pools.1

92%

CEO’s greatest concerns in 2017 areDisruption related to Availability of Skills

Page 5: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Are Our People our Greatest Asset?

5

• Disconnect between HR and strategic decision makers

• Not much literature on the relation between human capital and firm performance

• Lack of data that can measure talent. Literature talks about skills, but uses education as a proxy

Main Research Question: How the skill composition of a firm affects its economic performance

Page 6: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Using Real-Time Labor Market Data to Measure Skills

Visit Online Job Sites

Collect & Deduplicate

Job Postings

Read Postings to Generate Detailed Data

• Job Title & Occupation• Employer & Industry• Technical Skills• Foundational Skills• Certifications• Educational Requirements• Experience Levels• Salaries

Page 7: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Related Literature: Superstar Firms

7

Page 8: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Related Literature: Superstar Firms

8

• Autor, David, David Dorn, Lawrence F. Katz, Christina Patterson, and John Van Reenen. " The Fall of the Labor Share and the Rise of Superstar Firms ." (2017)

• De Loecker, Jan, and Jan Eeckhout. "The Rise of Market Power and the Macroeconomic Implications.“ (2017)

• Bessen, James E. "Information Technology and Industry Concentration." (2017)

Bessen: “Increasingly, it seems, top performing firms utilize new technologies productively while their rivals do not....perhaps, instead, top firms are better able to recruit and develop talented managers and workers skilled at working with the new systems.”

Page 9: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Related Literature: Relation between Skills and Firm Performance

9

• Tambe, Prasanna. "Big data investment, skills, and firm value." Management Science (2014)

• Jin, Wang, and Kristina McElheran. "Economies before Scale: Productivity and Survival of Young Plants in the Age of Cloud Computing.“ (2017)

• Deming, David, and Lisa B. Kahn. "Skill Requirements across Firms and Labor Markets: Evidence from Job Postings for Professionals." (2017)

Deming and Kahn: “As a whole, the job skills have explanatory power in pay and firm performance regressions, beyond what is available in widely-used labor market data.”

Page 10: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Relation Between Skills and Firms Performance

10

Page 11: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape and Organizational Disruption

11

• 2016: Cisco Systems reveals plans to slash 5,500 jobs, in a move to restructure the company (700m in redundancy payments)

• Internet of Things, data security, data centers, cloud, and collaboration tools will be the focus on the company post-restructure

• Cisco increasingly requires “different skill sets” for the “software-defined future” than it did in the past, as it pushes to capture a higher share of the addressable market and aims to boost its margins

Page 12: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape of a Firm (Cisco Engineering vs IoT Industry)

12

LINUXPython

JAVAC++

Agile Dev

PERL

JavaScript

Debugging

UNIX

Git

RoutingTCP / IP

OOADRuby

Prod MgmtSQL

Big Data

NoSQL

Microsoft C#

MongoDB

XML

Apache Hadoop

Web App Dev

Data StructuresJSON

Systems Integration

Cisco

Industry

Page 13: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape and Technology Adoption

13

0

500

1000

1500

2000

2500

3000

3500

4000

2010 2011 2012 2013 2014 2015 2016 2017

Job

post

ings

Year

Blockchain: Trends by Year

Total Market

JPMorgan Chase

Page 14: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape and Technology Adoption

14

September 12, 2017: Co. Chief Executive James Dimon trashes thedigital currency bitcoin as a fraud that will blow up

October 16, 2017: JPMorgan launches payments network using blockchain technology

Page 15: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape and Financial Outcomes

15

Deloitte

Accenture

Overall

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

0

2,000

4,000

6,000

8,000

10,000

12,000

2010 2011 2012 2013 2014 2015 2016

Wor

kday

Pos

tings

(Ove

rall)

Wor

kday

Pos

tings

(Com

pany

)

Advertised Workday Skill Demand for Implementation Partners

Deloitte Accenture Overall

Deloitte gains market and talent share on Accenture as the leading Workday implementation provider.

Accenture does not ramp up Workday hiring as the market takes off in 2014.

Page 16: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Talent Shape and Financial Outcomes

16

2016: Accenture to Acquire Workday Consulting Firm DayNine

Page 17: Strategic Talent Acquisition and Firm Performance...Strategic Talent Acquisition and Firm Performance Fourth Annual Searle Center Leadership Roundtable on Talent Analytics and Workforce

© 2017 Burning Glass Technologies—Proprietary and Confidential

Conclusions

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• Provided some evidence on the relation between disruption, innovation, technology adoption, and talent. This offers a different framework, which does not focus only on product

• The above, together with related literature, indicate that there exists a connection between firm’s performance (short and long term) and talent acquisition. Need a more formal study

• This will help bridge the gap between HR and strategic decision makers