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8/22/2019 Strategic Role of Hr in Telecom Sector in India by Pushpal Ganguly (1) http://slidepdf.com/reader/full/strategic-role-of-hr-in-telecom-sector-in-india-by-pushpal-ganguly-1 1/10 STRATEGIC ROLE OF HR IN TELECOM SECTOR Presented by Pushpal Ganguly 

Strategic Role of Hr in Telecom Sector in India by Pushpal Ganguly (1)

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Page 1: Strategic Role of Hr in Telecom Sector in India by Pushpal Ganguly (1)

8/22/2019 Strategic Role of Hr in Telecom Sector in India by Pushpal Ganguly (1)

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STRATEGIC ROLE OF HR IN TELECOM SECTOR

Presented by Pushpal Ganguly 

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BRIEF INFO ON TELECOMSECTOR 

• Telecommunication plays an important role & the Indian telecomindustry is the fastest growing in the world.

•  According to TRAI the no of telecom subscriber base acrossthe country has reached 653.92 million as on May 2010 anincrease of 2.49% from 638.05 million in April 2010 & by 2013service revenue of global telecom industry is expected to touch

$2.7 trillion.

• Thus Telecom sector is growing at a rapid pace in every passingyear.

• MTNL, BSNL, VSNL are the major public players whereas Airtel, Vodafone, Tata , Reliance, are the major private playerswith new entries like Uninor, MTS, Idea, Aircel etc.

• The booming domestic telecom market is has been attractinghuge amount of investment which is likely to accelerate with thelaunch & entry of new players.

• The cumulative flow of FDI in the sector during April 2000 andMarch 2010 is 8930.69 million.

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CONT

The telecom sector have been recognized the world ever as

an important tool for socioeconomic development of a nation .

Telecommunication is the prime support service needed for the

rapid growth & modernization of various sectors.

The telecom sector which has the multiplier effect in the economy

has the vital role to play by way of contributing to the increasedefficiency.

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GENERAL ROLE OF HR

Definition :- HRM is the function within the organization that focuses

on recruitment of, management of, and providing direction for thepeople who work in the organization. HRM can also be performed byline managers.

It is the organizational function that deals with issues related to people

Such as compensation, hiring, performance management,organization development, safety employee motivation, wellness,

benefits, communication, administration and training.

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GENERAL ROLE CONT

The core role of Human Resource Management are grouped below in three categories

• Planning and organizing for work , people & HRM

• Strategic Perspective

• Organization design

• change Management• Corporate welfare Management

• People's acquisition & Development

• Staffing the organization

• Training the Development

• Career management• Performance Management

• Industrial relation

• Administration of Policies Programmes, & practices

• Compensation Management

• Information Management

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General Role Cont

• Administrative Management

• Financial Management

Terminologies in details

• Strategic Perspectives :- It develops HR plan & strategies aligned to theOrganization’s strategic direction. Integrate HRM with general organizational

management . Formulate & communicative HRM policies etc.

• Organizational Design :- It analysis work process & recommend

improvement where necessary & also recommend option for organizationdesign & structure.

• Change Management :- Advice management on implications on change of employees.

• corporate wellness management :- Employee asst program & healthpromotion program.

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Cont

• Staffing :- HR planning , determine long term human resource needs,appointing a representative committee for job analysis.

• Training & Development:- Develop a training & development strategy asper requirement.

• Career Management :- Develops & implement a career management

program for employees• Performance Management :- Access performance.

• Industrial relations :- Develop & communicate industrial relations policies inline with legislation, employee relations etc.

• Compensation management:- Develop compensation strategies & policies

in line of business strategy, developing appropriate compensation systemfor the company.

• Information Management :- Conducting HR research with the aim of problem solving ,

• Administrative Management :- Integrate employee data management

• Financial Management :- Manage the budget of HRM function & measurethe financial impact HR syatem.

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STRATEGIC ROLE OF HRM IN TELECOM

• In telecom sector Bharti Airtel is the market leader and so lets discuss thestrategic role in there perspective . Basically Bharti Airtel ‘s strategic HR

role can be broadly categorized in two segments a) Resource Management& b) Competency enhancement.

• Resource Management

• Talent acquisition :- Building supply chain of talented workforce,conducting competency mapping of every role holder, etc.

• Employee engagement & development:- develop employee friendly HRpolicy, setting benchmark in employee reward & recognition

• Attrition Management :- Defining a clear growth path for all employees ,

follows a multi pronged approach to address high attrition rates.• Employee Service Assurance :- Educating employees on companies HR

policies , process & conducting employee satisfaction surveys.

•  Competency Enhancement:- It means enhancing the competency of employees through better Hr policies & programmes thus motivating themto give there hundred percent to the organization.

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Recommendations

• Employee retention scheme should be develop more to retain theemployees in the company thus facilitating job satisfaction.

• Create more friendly atmosphere within the organization throughproper HR policies like better attrition management, by creating a

employee community which will automatically encourage them towork freely in the organization.

•  An internal networking site can be created for employees whereemployees can feel free to interact with them by posting discussionon there profiles as forums which later can be checked bymanagement to determine better employee satisfaction or dissatisfaction level if there any.

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