Strategic Planning Summer Breeze August 2013. What is a plan? Outlines the steps you will take to achieve an overall goal or vision Grensing-Pophal, L

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Strategic Planning Summer Breeze August 2013 Slide 2 What is a plan? Outlines the steps you will take to achieve an overall goal or vision Grensing-Pophal, L. (2011). The complete idiots guide to strategic planning. New York: Penguin. Slide 3 Why Plan? Direction! Slide 4 Why Plan? Change is guaranteed Slide 5 Why Plan? On what are you basing your current decisions? Slide 6 Why Plan? Get out of the box Slide 7 Why Plan? Chart your progress Slide 8 Why Plan? Money and time are finite resources Slide 9 Thinking beyond your library The success of your library contributes to the relevance of libraries throughout North Dakota Slide 10 Define Expectations Make sure everyone is on the same page Slide 11 Time Doesnt time spent planning take away from time spent doing? Slide 12 Timeline How long? How far out? Slide 13 Goals Goal: the outcome your community will receive because of what the library provides Objective: the way your library will measure progress towards your goal Activity: the strategy or specific actions that the library will carry out to achieve the objectives Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 14 Plan Contents Core Values Mission statement Vision statement Performance measures Goals Objectives Activities Grace, K.S., McClellan, A. & Yankey, J.A. (2009). The nonprofit boards role in mission, planning, and evaluation. Washington, DC : BoardSource. Slide 15 Steps in the Process Prepare to plan Evaluate current situation Define the target Determine the path Evaluate progress Grensing-Pophal, L. (2011). The complete idiots guide to strategic planning. New York: Penguin. Grace, K.S., McClellan, A. & Yankey, J.A. (2009). The nonprofit boards role in mission, planning, and evaluation. Washington, DC : BoardSource. Slide 16 Who Should Plan? Library director and staff Library board members Other community members as necessary Slide 17 Community Committee Members Consider the demographics of committee members: Gender Age ranges Geographic areas Length of residency Employment and education Local government, school district, other area organizations Nelson, S. (2008). Strategic planning for results. Chicago, Illinois: American Library Association. Slide 18 Committee Member Orientation Welcome letter Names and contact information Planning timeline Information about the library: Hours Staff Budget Collections Services and programs Use statistics: Circulation, registered borrowers, program attendance Nelson, S. (2008). Strategic planning for results. Chicago, Illinois: American Library Association. Slide 19 Evaluate Your Situation Your mission Slide 20 Mission Statements Describe the community need that is being met Describe what the library is doing to meet the need Describe for whom the need is being met Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Grace, K.S., McClellan, A. & Yankey, J.A. (2009). The nonprofit boards role in mission, planning, and evaluation. Washington, DC : BoardSource. Grensing-Pophal, L. (2011). The complete idiots guide to strategic planning. New York: Penguin. Slide 21 A successful mission statement Uses bold, clear, memorable language Conveys the organizations values Has emotional and rational impact Combines why and what Uses positive terms Uses active verbs Inspires people to act, give, join, serve, learn more Adaptable for marketing and development Summarizes mission succinctly Grace, K.S., McClellan, A. & Yankey, J.A. (2009). The nonprofit boards role in mission, planning, and evaluation. Washington, DC : BoardSource. Slide 22 Sample Missions The function of the Library is to provide the people of its community, from pre-school through maturity, with access to a balanced collection of books and other materials which will serve their educational, cultural and recreational needs. http://midhudson.org/department/member_information/missions.htm Slide 23 Sample Missions The mission of the Library District is to facilitate learning and self-education for the community and to encourage young children to develop an ongoing interest in reading and learning. http://midhudson.org/department/member_information/missions.htm Slide 24 Sample Missions The City Library is the learning center of our community and the place people turn to for the discovery of ideas, the joy of reading and the power of information. http://midhudson.org/department/member_information/missions.htm Slide 25 Sample Missions The mission of the Library is to promote the development of independent, self-confident, and literate citizens through the provision of open access to cultural, intellectual, and informational resources. http://midhudson.org/department/member_information/missions.htm Slide 26 Sample Missions The mission of the Library shall be to assure effective, expanding, free library service for the community and to lead citizens in anticipating their future needs for library services. http://midhudson.org/department/member_information/missions.htm Slide 27 Sample Missions The mission of the County District Public Library is to design and provide services which will fill the community's need to know, understand, manage and enjoy the world with freedom of thought, thereby improving the quality of life for its residents. http://midhudson.org/department/member_information/missions.htm Slide 28 Define the Target Your vision Slide 29 Vision Statements Describe an ideal future Outline the difference you want to make in the community Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 30 Vision Statements Review community needs Turn each need into a sentence State it positively Use future tense Combine the sentences and refine Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 31 Vision Statements Keep in mind: - Who will be affected - The benefit they will receive - The result of the benefit Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 32 Sample Visions Who Will BenefitBenefit and Result Childrenwill receive the education they need to secure employment that provides a living wage Seniorswill have volunteer opportunities to use their skills and keep them involved in the community Familieswill have programs and services that support strong family values across cultures Nelson, S. (2008). Strategic planning for results. Chicago, Illinois: American Library Association. Slide 33 Demographics Objective measures that describe the attributes of users in a community Fisher, P.H. & Pride, M.M. (2006). Blueprint for your library marketing plan. Chicago, Illinois: American Library Association. Slide 34 Community Assessment Population Employment and Income Education Information Sources Community Services http://library.nd.gov/fieldservices.html Slide 35 Community Assessment http://library.nd.gov/fieldservices.html Slide 36 Population Slide 37 Employment Slide 38 Education Slide 39 Information Sources Slide 40 Social Service Providers Slide 41 US Census QuickFacts http://quickfacts.census.gov/qfd/states/38000.html Slide 42 US Census QuickFacts Slide 43 Slide 44 American Fact Finder Slide 45 Slide 46 http://factfinder2.census.gov/faces/nav/jsf/pages/searchresults.xhtml Slide 47 American Fact Finder http://factfinder2.census.gov/faces/nav/jsf/pages/guided_search.xhtml Slide 48 US Census Population Finder http://www.census.gov/popfinder/ Slide 49 US Census Population Finder Slide 50 ND Dept. of Commerce http://www.commerce.nd.gov/census/population/ Slide 51 ND Dept. of Commerce Slide 52 Bureau of Labor Statistics http://www.bls.gov/lau/ Slide 53 Bureau of Labor Statistics Slide 54 Slide 55 City Data www.city-data.com Slide 56 City Data for North Dakota Slide 57 City Data for Beach Slide 58 North Dakota Library Data Contact your Field Services representative for assistance! Slide 59 Community Needs The gap between ideal condition and reality Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 60 Deciding which needs you can meet Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 61 Deciding which needs you can meet Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 62 Deciding which needs you can meet Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Slide 63 Print Resources Fisher, P.H. & Pride, M.M. (2006). Blueprint for your library marketing plan. Chicago, Illinois: American Library Association. Grace, K.S., McClellan, A. & Yankey, J.A. (2009). The nonprofit boards role in mission, planning, and evaluation. Washington, DC : BoardSource. Grensing-Pophal, L. (2011). The complete idiots guide to strategic planning. New York: Penguin. Himmel, E. & Wilson, W.J. (1998). Planning for results. Chicago, Illinois: American Library Association. Nelson, S. (2008). Strategic planning for results. Chicago, Illinois: American Library Association. Slide 64 Community Assessment Resources Field Services Community Vision and Assessment Tool http://library.nd.gov/fieldservices.html http://library.nd.gov/fieldservices.html Quick Facts http://quickfacts.census.gov/qfd/states/38000.html American Fact Finder http://factfinder2.census.gov/faces/nav/jsf/pages/index.xhtml Population Finder http://www.census.gov/popfinder/ ND Department of Commerce http://www.commerce.nd.gov/census/population/ Bureau of Labor Statistics http://www.bls.gov/lau/ City Data www.city-data.com