Strategic Plan Update

Workforce Excellence & Vitality

F&B Strategic Priorit ies

Economic & Structural Review of F&B Services

Business Process Transformation

Advancing Diversity & Inclusion

Transformation of IT Services

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A strategy, even a great one, doesn’t implement itself

Business Process Transformation

Joe Doncsecz

Process

Optimize Penn State’s resources and gain competitive

edge for the future

Robust dialogue started for major systems and process changes to come

Wins

Momentum and documentation built for financial system RFP

What’s Next

Business process inventory and integration listing

Identify and connect with process owners and stakeholders

Establish governance structure

Advancing Diversity & InclusionLydia Abdullah

Inclusiveness

Build and sustain a diverse workforce in a welcoming and safe environment

Identification and prioritization of doable objectives

Wins

Task force created to focus on fear of retaliation issues

What’s Next

Develop a F&B recruitment protocol

Implement diversity & inclusion accountability metrics

Diversity and inclusion climate survey

Transformation of IT ServicesJoel Weidner

Unify

Increase IT efficiency, build capacity, and provide better

service

Wins

First ever all F&B IT Staff meeting

Developing common

solutions for web content delivery and IT security

What’s Next

Appoint new Senior Director of F&B IT

Adopt proposed F&B IT governance

Establish new F&B IT organizational structure

Economic and Structural Review of F&B Services

Dave Rose

Service

Serve the University community in the best possible way

Wins

Developed draft

processes for reviewing services

Initiated review of Commonwealth Campus cafeteria operations

What’s Next

Modify processes based on experience gained from Campus cafeteria review

Establish a communication plan

Create an inventory of F&B services

Workforce Excellence and VitalitySusan Basso

People

It’s all about recruiting, retaining and engaging YOU, and other top talent

Wins

Refined and prioritized goals

based on Impact to F&B and aligned with HR imperatives

Developed action plan focused on goals around talent acquisition and talent management

What’s Next

Fully implement new Learning Management system

Improve the focus on supervisor and management training within F&B

Assign success measures and metrics to the priorities