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Strategic Objective Commentary
1 – Improve Value of Diversity & Inclusion SMT Members: Objective Owners: Scott Richardson Renee Lastrapes Brad McGonagle David Garrison Dwayne Busby Erika De Leon Heather Kanenburg Abby Varela Shreerekha Subramanian Denise McDonald
Description: Improve value of diversity and inclusion by fostering a campus culture that promotes an environment of respect and appreciates individual differences along varying dimensions thus minimizing cultural biases and systemic inequities.
Intended Result(s) Performance Measure (KPI):
Improve foundational understanding of diversity https://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdf
- These items will be turned into a likert scale survey for self-assessment by stakeholders.
Increased recruitment and retention of student, faculty and staff from diverse populations
Percentage increase in variables of diversity that include, but are not limited to: racial, ethnic, National Origin, gender, sexual orientation, religion, and ability in faculty/staff, and increase in representation in student organizations for these areas.
Strategic Initiative(s): Diversity workshop to create awareness, shift attitudes and bring systematic change in culture: invite all groups at university; have expert lead workshop; conduct pre- and post-test Task force with representation from all stakeholders from across the university: Move forward with knowledge gained in workshops; these learners devise strategies to disseminate Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity work is ongoing.
NOTE: Complete one Strategic Objective Commentary for each Objective.
https://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdfhttps://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdf
Performance Measure Data Definition Table
Objective: Improve Value of Diversity & Inclusion
Intended Result: Improve foundational understanding of diversity
Objective Name Measure Description:
Periodic surveying of the entire university (one representative per department) of the items in the survey on a 5 point Likert scale.
Improve Value of Diversity & Inclusion
Objective Owner(s) Strength (1 – 5): 5
SMT: Scott Richardson, Brad McGonagle, Dwayne Busby, Heather Kanenburg OO: Denise McDonald, Renee Lastrapes, David Garrison, Erika De Leon, Abby Varela, Shreerekha Subramanian
Feasibility (1 – 5): 1
Intended Result Formula: % indicating strongly agree or agree
Improve foundational understanding of diversity
Unit of Measure: %
Measure Location: Diversity office
Measure Owner: Scott Richardson
Data Source: Qualtrics
Measurement Name Collection Frequency: 1x/year initially
Reporting Frequency: 1x/year
Self-assessment tool Verified / Validated by: Human Resources; Title IX;
Presentation: Annual report to university community; format TBD.
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Value of Diversity & Inclusion
Intended Result: Increased recruitment and retention of student, faculty and staff from diverse populations
Objective Name Measure Description:
Percentage increase in variables of diversity that include, but are not limited to: racial, ethnic, National Origin, gender, sexual orientation, religion, and ability in faculty/staff, increase in representation in student organizations for these areas.
Improve Value of Diversity & Inclusion
Objective Owner(s) Strength (1 – 5): 5
SMT: Scott Richardson, Brad McGonagle, Dwayne Busby, Heather Kanenburg OO: Denise McDonald, Renee Lastrapes, David Garrison, Erika De Leon, Abby Varela, Shreerekha Subramanian
Feasibility (1 – 5): 1
Intended Result Formula: # of and % increase in representation of diversity
Improve foundational understanding of diversity
Unit of Measure: %
Measure Location: HR; Student Affairs; Title IX;
Measure Owner: HR
Data Source: PeopleSoft
Measurement Name Collection Frequency: 1x/year initially
Reporting Frequency: 1x/year
Diversity Census Verified / Validated by: Human Resources; Title IX;
Presentation: Annual report to university community; format TBD.
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Diversity workshop to create awareness, shift attitudes and bring systematic change in culture: invite all groups at university; have expert lead workshop; conduct pre- and post-test
Diversity workshop
Initiative Owner: Strategic Objective(s) Covered:
Improve value of diversity and inclusion
HR and Title IX Project Roles and Responsibilities:
HR and Title IX will develop curriculum content and provide training
Intended Result(s):
Risks: Data are incomplete or inconsistent; assessments are not repeated; complacency; maintenance of positive morale; training not perceived as valuable
Improve foundational understanding of diversity Increase awareness and presence of diversity work on campus Increase recruitment and retention of faculty Increase recruitment and retention of staff Increase recruitment and retention of students
Assumptions and Constraints: Invited participants will attend and implement the diversity principles; we do not have funding to hire external experts
Management Controls: Budget allocation and personnel
Major Tasks: Curriculum Development
Data Collection and Analysis
Evaluation of workshop
Milestones: Recruit interested participants in each division in Year One. Public acknowledgment of the diversity work through annual milestone celebrations that highlight the workshops that were conducted, and the various stakeholders who emerged as outstanding exemplars of diversity work at our institution. Increase participation in workshops each year, in each division, by X%.
Deliverables: Training sessions offered regularly
Estimated Staff Commitments: HR, Title IX, related faculty and staff
Purpose/Business Case:
Estimated budget and type of funds by year:
To be determined by leadership team
Project Performance Measures: EAB #s for students; PeopleSoft #s for staff
Targets and Thresholds: % of Departments and Divisions Participating
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: Task force with representation from all
stakeholders from across the university: Move forward with knowledge gained in workshops; these learners devise strategies to disseminate Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity work is ongoing.
Task Force
Initiative Owner: Strategic Objective(s) Covered:
Improve value of diversity and inclusion
HR and Title IX Project Roles and Responsibilities:
HR and Title IX will establish a cadre of diversity trainers from existing staff and faculty in an ongoing basis
Intended Result(s): Risks: Attrition; complacency; maintenance of
positive morale; Participation not perceived as valuable
Improve foundational understanding of diversity Increased recruitment and retention of student, faculty, and staff from diverse populations
Assumptions and Constraints: Task Force is sustainable and consistent; constraint: funding
Management Controls: Budget allocation and personnel
Major Tasks: Marketing and communication of training
Scheduling regular ongoing sessions
Analysis of bi-annual data collection and annual report and evaluation
Milestones: Semi-annual working group meeting
Deliverables: Diversity data and annual report
Estimated Staff Commitments: HR, Title IX, related faculty and staff
Purpose/Business Case:
Estimated budget and type of funds by year:
To be determined
Project Performance Measures: Attendance at working group meetings and completion of annual report
Targets and Thresholds: Representation in the Task Force from all departments and divisions.
Strategic Objective Commentary
2 – Improve Technology SMT Members: Objective Owners: Steven Berberich Kathy Dupree Ed Puckett Vivienne McClendon Jana Willis Douglas Steel Said Bettayeb John Rodriguez Henock Gebrehiwot
Description: Recognize the central role that technology plays in both the academic and support units across the institution by enhancing the use emerging technology.
Intended Result(s) Performance Measure (KPI):
Increased capacity for exploring new technology tools or applications
- Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.
Improved digital access across campus and with external stakeholders (e.g. prospective students, alumni and new employees; i.e. online applications, interactive tools)
- Monthly tracking of external and internal website hits. -
Strategic Initiative(s): 1. Develop university-wide technology survey through the University technology governance mechanisms that
assesses unit/college current and future technology and digital access needs. Needs to be an ongoing priority of the technology governance to ensure the survey that adds technology services as we change (e.g. UCT support services, CSE supported services, Library, etc.)
2. Create a transformative website (internally and externally).
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Technology
Intended Result: Increased capacity for exploring new technology tools or applications
Objective Name Measure Description:
Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.
Improve Technology
Objective Owner(s) Strength (1 – 5): 5
SMT: Steven Berberich, Kathy Dupree, Vivienne McClendon OO: Ed Puckett, Jana Willis, Said Bettayeb, John Rodriguez, Henock Gebrehiwot, Douglas Steel
Feasibility (1 – 5): 2
Intended Result Formula: Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.
Increased capacity for exploring new technology tools or applications
Unit of Measure: %
Measure Location: UCT Project Office
Measure Owner: Director of Project Office
Data Source: Project Office
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Percent of time devoted to new technology initiatives.
Verified / Validated by: CIO
Presentation: Line Graph
Targets & Thresholds:
10 50
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Technology
Intended Result: Improved digital access across campus and with external stakeholders
Objective Name Measure Description:
Improved digital presence with external stakeholders.
Improve Technology
Objective Owner(s) Strength (1 – 5): 5
SMT: Steven Berberich, Kathy Dupree, Vivienne McClendon OO: Ed Puckett, Jana Willis, Said Bettayeb, John Rodriguez, Henock Gebrehiwot. Douglas Steel
Feasibility (1 – 5): 5
Intended Result Formula: Monthly tracking of website external hits, i.e. the type of analyses performed by stores: raw hits, traffic sourcing, bounce rats, top requests)
Improved digital access across campus and with external stakeholders
Unit of Measure: Whole number
Measure Location: Marketing and Communication
Measure Owner: Associate Director of Web Services
Data Source: Spreadsheet
Measurement Name Collection Frequency: Monthly
Reporting Frequency: Monthly
Digital Access Verified / Validated by: AVP for Marketing and Communication and CIO
Presentation: Line graph
Targets & Thresholds:
TBD TBD
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Develop university-wide technology survey that assesses unit/college current and future technology needs.
Enhancing Technology Survey
Initiative Owner: Strategic Objective(s) Covered: Seeks to twice a year gather information
regarding emerging technology needs in the various units across campus.
CIO and UCT Project Roles and Responsibilities:
Develop survey tool and monitor how needs move through Project Management process.
Intended Result(s): Risks: Although a committee will prioritize,
needs may still outpace resources or will not be implemented in a timely fashion
Assumptions and Constraints: All requests will be based on true needs. There is always a funding limitation associated with technology needs. Prioritization
Management Controls: CIO needs to establish a process that utilizes the Project Management office to review needs but then engages an technology governance committee to set priorities. Needs to involve senior leadership Must involve a budget augmentation process.
Major Tasks: Create survey
Develop annual evaluation process
Milestones: Survey completed
Data reviewed by committee/senior leadership Project management engages in selected projects (before/after committee?)
Deliverables: Annually a process to bring to campus new
Estimated Staff Commitments: Recommend use of existing staff.
Purpose/Business Case:
Estimated budget and type of funds by year:
Budget for new supported technologies. Estimate 150-250K per year
Project Performance Measures: Monitoring impact of new technologies
Targets and Thresholds: Efficiency, student success, branding
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Create a transformative website (internally and externally).
Improving digital access
Initiative Owner:
Strategic Objective(s) Covered: To keep UHCL at the cutting edge of websites there needs to be an investment in updating our website capabilities (externally and internally) followed with additional personnel to maintain
AVP for Marketing and Communication and CIO
Project Roles and Responsibilities:
The university will be investing in upgrading its website, first externally and then through the creation of appropriate internal capabilities.
Intended Result(s):
Risks: Beginning with an external consultant and internal committee then moving to adding at least one FTE to maintain maybe cost prohibitive.
Assumptions and Constraints: That the slow updating of the website and the lack on an internal website for campus use is simply insufficient personnel. That we know what we want in terms of a website.
Management Controls:
Major Tasks: Update the website to make it more responsive to prospective visitors (e.g. students, prospective hires, alumni) Create an intranet for faculty, staff and students
Milestones: Form a committee that will work with MarComm to explore getting a consultant for a website upgrade and
determine what resides externally vs. internally. UCT will explore how to meet the internal data needs for UHCL. Hire a person to maintain website upgrades.
Deliverables: 1 Transformative external website serving prospective students/parents, faculty and staff. 2. Website/Office 365 support for internal use (current faculty, staff and students). 3. Support to maintain websites. 4. Improved distribution of information on the web.
Estimated Staff Commitments: One additional FTE plus the current FTE support in MarComm and UCT.
Purpose/Business Case:
Estimated budget and type of funds by year: Initially, the cost for a consultant (100K,
1X) followed with one FTE for an individual to support maintaining the website (est. $80K/yr)
Project Performance Measures: Increase activity
Targets and Thresholds:
Strategic Objective Commentary
3 – Improve Learning Resources SMT Members: Objective Owners: Miguel Gonzalez Tim Richardson Stephen Cherry Joan Pedro Rick Puzdrowski Esther Herrera Ivelina Pavlova David Benz Jason Makepeace
Description: Develop resources that will enable the community-at-large to achieve their academic and career goals, such as internship opportunities, career advising, professional development, study support, study abroad opportunities and faculty engagement in student spaces. Increase on and off campus resources that will enhance experiences for traditional and non-traditional students.
Intended Result(s) Performance Measure (KPI):
Increased scholarship opportunities through increase of funding (A)
• 3 year rolling average of donations for student scholarships
Improved experiential learning (B) • % change in participation of elective experiential learning experiences from year to year
• % positive student satisfaction rate Increased number of program opportunities (C) • New/Revised Academic Programs/Curricula Index
• New/Revised Staff & Faculty Development Programs Index
Strategic Initiative(s):
• (A) Increase number of donations for student scholarships from alumni and others through the Office of University Advancement.
• (B) Improve collaboration between Strategic Partnerships, Global Learning and Strategy, Career Development and Colleges.
• (B) Increase marketing and visibility of experiential learning opportunities offered through Strategic Partnerships and Global Learning & Strategy.
• (B) Ensure Strategic Partnerships and Global Learning & Strategy have resources to continue to identify and develop new experiential learning opportunities.
• (C) Partnership between Center for Faculty Development & Human Resources (Human Capital Advancement Manager), Office of Institutional Effectiveness
• (C) Implement online learning platform for staff & faculty • (C) Establish the use of mini grants to incentivize the updating of curriculum • (C) Identify existing Coaching & Mentoring Programs to identify ‘best practices’
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Learning Resources
Intended Result: Increased number of program opportunities
Objective Name Measure Description:
• # of new or revised degree programs per college approved by College Curriculum Committee
• # of new or revised classes per college approved by College Curriculum Committee
• # of new or revised minors per college • # of new or revised certificates per college
Improve Learning Resources
Objective Owner(s) Strength (1 – 5): 3
SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Feasibility (1 – 5): 5
Intended Result Formula:
• SUM(# of new or revised degree programs per college, # of new or revised classes per college, # of new or revised minors per college, # of new or revised certificates per college) / total number of programs per college
Increased number of Program Opportunities
Unit of Measure: %
Measure Location: College & OIE
Measure Owner: David, Ivelina, Esther, Rick
Data Source: Annual Faculty Reports/Departmental Reports/College Reports/OIE
Measurement Name Collection Frequency: Annual
Reporting Frequency: Annual
% of Academic Programs with new or revised Curricula
Verified / Validated by: Associate Dean College
Presentation: Bar graph
Targets & Thresholds:
0% 20%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Learning Resources
Intended Result: Increased number of program opportunities through increase of funding
Objective Name Measure Description:
Professional Development for Staff & Faculty Index • # of Development Programs offered by University • # Staff/Faculty Attending Development Programs
offered by University • Surveys of attendee satisfaction and needs
assessment
Improve Learning Resources
Objective Owner(s) Strength (1 – 5): 3
SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Feasibility (1 – 5): 1
Intended Result Formula: # completed sessions/qtr will be tabulated and # of surveys that asks for the satisfaction with programs offered
Increased number of Program Opportunities
Unit of Measure: %
Measure Location: Center for Faculty Development and HR, OIE
Measure Owner: David, Ivelina, Esther, Rick
Data Source: Faculty and Staff Development Reports
Measurement Name Collection Frequency: Quarterly
Reporting Frequency: Quarterly
Professional Development for Staff & Faculty Index
Verified / Validated by:
Center for Faculty Development and Human Resources, Office of Institutional Effectiveness
Presentation: Graphs
Targets & Thresholds: 80% of target pop
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Learning Resources
Intended Result: Improved Experiential Learning
Objective Name Measure Description:
# of students participating in studies abroad and internships
Improve Learning Resources
Objective Owner(s) Strength (1 – 5): 5
SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Feasibility (1 – 5): 5
Intended Result Formula: % change
Increased number of students participating in elective experiential learning experiences (studies abroad, internships, practicums, etc.)
Unit of Measure: %
Measure Location: Global Learning & Strategy, Strategic Partnerships, Colleges
Measure Owner: David, Ivelina, Esther, Rick
Data Source: Global Learning & Strategy, Strategic Partnerships, Colleges reports
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
% change in participation of elective experiential learning experiences from year to year
Verified / Validated by: Global Learning & Strategy, Strategic Partnerships, Colleges
Presentation: Graphs
Targets & Thresholds:
10% 15%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Learning Resources
Intended Result: Improved Experiential Learning
Objective Name Measure Description:
% of satisfied students from satisfaction survey
Improve Learning Resources
Objective Owner(s) Strength (1 – 5): 5
SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Feasibility (1 – 5): 3
Intended Result Formula: # of satisfied students / # of surveys completed
Improve student satisfaction with experiential learning experiences.
Unit of Measure: %
Measure Location: Global Learning & Strategy, Strategic Partnerships, Colleges
Measure Owner: David, Ivelina, Esther, Rick
Data Source: Global Learning & Strategy, Strategic Partnerships, Colleges reports
Measurement Name Collection Frequency: Every long semester
Reporting Frequency: Every long semester
% positive student satisfaction rate Verified / Validated by: Global Learning & Strategy, Strategic Partnerships, Colleges
Presentation: Graphs
Targets & Thresholds:
70% 90%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Learning Resources
Intended Result: Increased Scholarship Opportunities
Objective Name Measure Description:
3 year rolling average of donations for scholarships
Improve Learning Resources
Objective Owner(s) Strength (1 – 5): 5
SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Feasibility (1 – 5): 3
Intended Result Formula: Average of total funds obtained via donations for scholarships over previous 3 years compared to total funds obtained in current year.
Increased scholarship opportunities Unit of Measure: Dollars
Measure Location: Office of Student Financial Aid
Measure Owner: David, Ivelina, Esther, Rick
Data Source: Office of Student Financial Aid reports
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
3 year rolling average of donations for student scholarships
Verified / Validated by: Office of Student Financial Aid
Presentation: Graph
Targets & Thresholds:
No Yes
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: • (A) Increase number of
donations for student scholarships from alumni and others through the Office of University Advancement.
Donations
Initiative Owner: Strategic Objective(s) Covered:
Improve Learning Resources
Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Project Roles and Responsibilities:
Office of University Advancement
Intended Result(s): Risks:
None
Oercent Increase on a yearly basis of scholarship funds.
Assumptions and Constraints: There will be an icrease in the amount of money. This can be done through interest gain or through more donations.
Management Controls: Semester Reports on the number of scholarships,and the scholarships that are used or unused.
Major Tasks: Where are the needs based on the criteria. There needs to be a broadening or diversity of the student pool based on the various criteria
Milestones: A scholarship portfolio of current and apast scholarships
Deliverables: Number of scholarships given out each semester
Estimated Staff Commitments: University Advancement Staff duties.
Purpose/Business Case:
Estimated budget and type of funds by year:
Budget Neutral
Project Performance Measures: End of Semester Reports
Targets and Thresholds:
1 3 5
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: • Ensure Strategic Partnerships
and Global Learning & Strategy have resources to continue to identify and develop new experiential learning opportunities.
New Learning opportunities
Initiative Owner: Strategic Objective(s) Covered:
Improve Learning Resources
Miguel Gonzalez, Joan Pedro Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz
Project Roles and Responsibilities:
Work with the various committees and offices to ensure that the programs are viable and to introduce new programs.
Intended Result(s): Risks:
Low
Increase in the number of program opportunities
Assumptions and Constraints: Data must be collected to determine where the needs are and the success or challenges.
Management Controls: Colleges, OIE
Major Tasks: Collect and collate the data to be used for decision making
Milestones: Data management system
Deliverables: Data collected in different forms from different offices and colleges.
Estimated Staff Commitments: Colleges staff, Associate Deans, OIE share and have access to the data.
Purpose/Business Case:
Estimated budget and type of funds by year:
Budget neutral
Project Performance Measures: Data from surveys
Targets and Thresholds:
20
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
C) Partnership between Center for Faculty Development & Human Resources (Human Capital Advancement Manager), Office of Institutional Effectiveness
Professional Development
Initiative Owner: Strategic Objective(s) Covered:
Improve Learning Resources
Miguel Gonzalez, Joan Pedro, Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera
Project Roles and Responsibilities:
Office of Faculty Engagement, OIE, HR
Intended Result(s): Risks:
Low
Incresed professional Development opportunities
Assumptions and Constraints: There will be a satisfactory number of professional development activities offered to faculty and staff
Management Controls: Quarterly Reports
Major Tasks: Where the needs are for faculty and staff development
Milestones: The data of completed sessions and faculty and s taff satisfaction.
Deliverables: Data to determine the. need for professional development
Estimated Staff Commitments: OIE, HR , Office of Faculty Engagement
Purpose/Business Case:
Estimated budget and type of funds by year:
Faculty development funds
Project Performance Measures: Quarterly Reports
Targets and Thresholds:
30 80
Strategic Objective Commentary
4 – Improve Workload Management SMT Members: Objective Owners: Steven Berberich Stephen Cotten Mark Denney Troy Voelker Caron Park Deja Sero
Description: Create work environments for faculty and staff that align with their duties, incentivize creativity, break down silos, and strive for efficiency.
Intended Result(s) Performance Measure (KPI):
Improved alignment between faculty and staff workloads and responsibilities.
Workload Compliance Ratio: Percent of workloads that are aligned with responsibilities. Performance Compliance
Improved alignment between workload metrics and performance
Performance Improvement
Strategic Initiative(s): Training for supervisors and department chairs for assessing performance metrics for employees/faculty.
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Workload Management
Intended Result: Improved alignment between faculty and staff workloads and responsibilities.
Objective Name Measure Description:
Percentage of actual personnel workloads that are aligned with defined job responsibilities and workloads.
Improve Workload Management
Objective Owner(s) Strength (1 – 5): 5
SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero
Feasibility (1 – 5): 3
Intended Result Formula: (# of employees within an acceptable range (95-105%) of their defined workload) / (total employees)
Improved alignment between faculty and staff workloads and responsibilities.
Unit of Measure: % of employees meeting defined workload
Measure Location: Office of Human Resources and Deans
Measure Owner: Supervisors and department chairs
Data Source: Annual performance reviews
Measurement Name Collection Frequency: Annual
Reporting Frequency: Annual
Workload compliance ratio Verified / Validated by: Executive Director for HR and Provost
Presentation: Line graph
Targets & Thresholds: 90% 97%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Workload Management
Intended Result: Improved alignment between workload metrics and performance
Objective Name Measure Description:
Percentage of faculty or staff who meet or exceed their established performance.
Improve Workload Management
Objective Owner(s) Strength (1 – 5): 5
SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero
Feasibility (1 – 5): 3
Intended Result Formula: -1: below target for performance; 0: meets target for performance and 1: exceeds target for performance.
Improved alignment between workload metrics and performance
Unit of Measure: % of employees in each category
Measure Location: Office of Human Resources and Deans
Measure Owner: Supervisors
Data Source: Annual Evaluations
A Collection Frequency: Annually
Reporting Frequency: Annually
Performance Compliance Verified / Validated by: Director of HR and Provost
Presentation: Line graph
Targets & Thresholds: 5-7.5%
below 80-85% meets
5-7.5% exceeds
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Workload Management
Intended Result: Managers have workload and performance metrics to evaluate task alignment and performance
Objective Name Measure Description:
Percentage of staff successfully migrating off of performance improvement plans to achieve successful performance and recidivism rates or faculty who have deficiencies in either third year review (Asst Prof) or post tenure review (Tenured Faculty).
Improve Workload Management
Objective Owner(s) Strength (1 – 5): 2
SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero
Feasibility (1 – 5): 2
Intended Result Formula: Staff: # of PIPs successfully resolved/total PIPs Asst. Professors: # deficient third year/Asst. Prof Tenured Faculty: # of PTR deficiencies/tenured faculty
Managers have workload and performance metrics to evaluate task alignment and performance
Unit of Measure: % of employees in each category
Measure Location: HR and Provost office
Measure Owner: Supervisors
Data Source: Annual Evaluations
A Collection Frequency: Annually
Reporting Frequency: Annually
Performance Improvement Verified / Validated by: Director of HR and Provost
Presentation: Line graph
Targets & Thresholds: S1% S:>90% F
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Training for supervisors and department chairs for assessing performance metrics for employees/faculty.
Performance Metrics Assessment Training
Initiative Owner: Strategic Objective(s) Covered:
Improve Workload Management
HR and Provost Project Roles and Responsibilities:
Develop two training modules, one for supervisors (staff) and a second for department chairs (faculty) to properly evaluate employee task assignment and performance.
Intended Result(s):
Risks: (1) Supervisor and department chair turnover. (2) Clear separation between employees and management (3) Culture expectation of evaluation by employees
Assumptions and Constraints: That everyone taking training can properly implement best practices of employee evaluation.
Management Controls: Supervisor’s supervisor and department chair’s deans must be held responsible for failure of their direct reports to properly evaluate
Major Tasks: Creation of the training modules
Annual Delivery of training
Milestones: Evaluations that demonstrate a bell-shaped curve
Deliverables: Trained evaluators
Estimated Staff Commitments: HR/Provost office provides staff to create and deliver training
Purpose/Business Case:
Estimated budget and type of funds by year:
A FTE shared between HR/Provost office in the area of staff/faculty affairs.
Project Performance Measures:
Expecting 80-85% of staff and faculty are meeting their performance expectations for workload with 5-7.5% having performance issues at 5-7.5% exceeding expectation
Targets and Thresholds: Breakdown of evaluations
5-7.5 85-80 5-7.5
Strategic Objective Commentary
5 – Improve Campus Diversity SMT Members: Objective Owners: Scott Richardson Beth Merfish Dwayne Busby Lisa Jones Vivienne McClendon Aliya Beavers Vivienne McClendon Tyler Hall Omah Williams-Duncan
Description: Develop competencies and capacities that recognizes individuals and groups with diverse backgrounds and experiences and infuses diversity into learning, training and outreach opportunities as a means of increasing critical and flexible thinking skills, use of multiple perspectives, global awareness, and cross-cultural competency.
Intended Result(s) Performance Measure (KPI):
Increased engagement of students, faculty and staff in university programs related to diversity and inclusion initiatives
Implement Engagement Metric Add Diversity Programming
Enhanced integration of diversity across university activities
Increase Diversity Integration into Curriculum
Strategic Initiative(s): • Implement programming for students, faculty and staff that integrates diversity and inclusion • Incorporate campus wide diversity and inclusion training with intentional results
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Campus Diversity
Intended Result:
Objective Name Measure Description:
Track campus programming to identify diversity related events and activities.
Improve Campus Diversity
Objective Owner(s) Strength (1 – 5): 5
SMT: Scott Richardson, Dwayne Busby, Vivienne McClendon OO: Beth Merfish, Lisa Jones, Aliya Beavers, Vivienne McClendon, Tyler Hall, Omah Williams-Duncan
Feasibility (1 – 5): 4
Intended Result Formula: # of campus programming that integrates diversity / total number of campus programming;
Increased engagement of students, faculty and staff in university programs related to diversity and inclusion initiatives
Unit of Measure: %
Measure Location: OIE
Measure Owner: Title IX
Data Source: HR, Provost, Student Affairs, UA, Title IX
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Diversity Programming Verified / Validated by: Dean of Students
Presentation: Bar Graph
Targets & Thresholds:
10% 40%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Campus Diversity
Intended Result:
Objective Name Measure Description:
Develop a rubric to measure the integration of diversity in UHCL academia.
Improve Campus Diversity
Objective Owner(s) Strength (1 – 5): 3
SMT: Scott Richardson, Dwayne Busby, Vivienne McClendon OO: Beth Merfish, Lisa Jones, Aliya Beavers, Vivienne McClendon, Tyler Hall, Omah Williams-Duncan
Feasibility (1 – 5): 3
Intended Result Formula: # of academic courses and co-curricular courses that include diversity component / total number of academic courses and co-curricular courses
Enhanced integration of diversity in university academia.
Unit of Measure: %
Measure Location: HR, Provost and Student Affairs
Measure Owner: Title IX
Data Source: Develop a report that would collect data on courses offered; create a rubric to measure
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Curriculum Diversity Integration Verified / Validated by: Title IX
Presentation: Line Graph
Targets & Thresholds:
5% 20%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: Add Diversity programming which
is designed to facilitate positive intergroup interaction, reduce prejudice and discrimination, and generally teach individuals who are different from others how to work together effectively and succeed in a global-oriented society. The purpose would be to measure the number of diversity programming offered on campus for students, faculty and staff..
Implement programming for students, faculty and staff that integrates diversity
Initiative Owner: Strategic Objective(s) Covered:
Improve Campus Diversity
Title IX Project Roles and Responsibilities:
Who should be playing specific roles? Division level, need a project leader, etc. Student Involvement and Leadership staff will need to track diversity in their programming. Human Resources Training should inform employees of the diversity programming activities as part of their onboarding process. Faculty Senate encourage faculty to attend and participate in diversity programming activities. Title IX track the number of diversity programming on campus.
Intended Result(s):
Risks: • Majority of faculty and staff are not aware of the programs on campus. • Adding expectation of all programs/initiatives are included on the program will be an added expectation.
Enhanced integration of diversity across university activities.
Assumptions and Constraints: Never been budgeted for, never been done, what don’t we have that will act as a barrier? Not all students, faculty and staff know what programs are offered on campus.
Management Controls: Are there things like reports that already exist that helps supply the data? Things that would fund and/or
supply this initiative. Example: Enrollment has influence money over engaging certain student populations. Get Involved is a system used by the Student Involvement and Leadership Office. The system has many features, specifically relating to marketing events, organization and department communication, and more. The training will include information about how to post ALL events on University website calendar with the expectation that units will continue this practice of posting into perpetuity.
Major Tasks: • Strongly encourage the full utilization of Get Involved.
• Provide Get Involved training applicable to all university communities.
• Incentivize and promote
campus-wide training highlighting benefits to campus community.
• Track attendance at all trainings
to determine number of faculty, staff, students participate in training.
Milestones: Project management timetable, chunks
of deliverables, timeframes it takes to get to the next thing. 2 years or less. Get Involved Training Implement Get Involved Market and promote events Track events Collect, record and report data from programming
Deliverables: Ability to track, record and report on diversity programming. Get Involved will allow to better understand what programs contain a diversity component and allow us to better track attendance at events.
Estimated Staff Commitments: What do we think it will require? 5% of 10 peoples time, FTE? Etc. TBA
Purpose/Business Case:
Estimated budget and type of funds by year:
Best guess on how much things will cost. • Staff Training on Get Involved Platform • Faculty, Staff, and Student utilization of platform. • Student Involvement and Leadership staff creating reports of number of diversity programs and attendance. Budget would be based on the time commitment of the project lead
Project Performance Measures: How are we measuring? Survey-type of survey, counts, etc., Does A have to happen before B? People that attend events that continue to come back. Basic Count of how many programs are diverse in nature.
Targets and Thresholds: Increased number of Divesity Programs. # of campus programming that integrates diversity / total number of campus programming;
10% 50%
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
The measure, collecting and reporting on faculty teaching, research, and service to illustrate the implementation of a diversity component would highlight our commitment to diversity and inclusion in academics.
Enhanced integration of diversity in university academia.
Initiative Owner: Strategic Objective(s) Covered:
Improve Campus Diversity
Provost, Title IX Project Roles and Responsibilities:
Provost to encourage faculty to update course offerings and track content Title IX to track and report number of diverse course offerings through DMC.
Intended Result(s): Risks: Minimal Risk to create a new coding for
digital measures.
Assumptions and Constraints: That every college has an assessment person reviewing the Digital Measures Coding That all college uses Digital Measures Coding, if not, what platform do they use.
Management Controls: Platform to monitor research, service, and teaching.
Major Tasks: Write diversity statement for syllabi and inclusion in the syllabi platform (e.g.; Digital Measures) Determining the platforms that each college uses for syllabi and coding
Address Faculty Senate regarding change
Milestones: Strategic committee will create and implement the diversity statement by fall 2020. Track Course Offerings Report on Course offerings
Deliverables: Statement Annual Report
Estimated Staff Commitments: 10% of the Strategic Committee groups 1 and 5
Purpose/Business Case:
Estimated budget and type of funds by year:
$0, and staff member time.
Project Performance Measures: Creation of the statement and implementation into the Digital Measures
Targets and Thresholds: Increased number of diverse oriented courses. # of academic courses and co-curricular courses that include diversity component / total number of academic courses and co-curricular courses
20% 80%
Strategic Objective Commentary
6 – Improve Collaborative Community Presence SMT Members: Objective Owners: Rick Short Bill Amonette Ed Waller Christine Paul Joe Staley Alexis Alexander Marilyn Simms Karen Barbier Charles Crocker
Description: To improve alignment of resources with priorities and increase revenue, UHCL must create innovative, collaborative programs which engage our internal and external partners while valuing diversity and inclusiveness. Collaborative partnerships focus on increasing the scope of university initiatives and engaging key participants in achieving its mission.
Intended Result(s) Performance Measure (KPI):
Constituents are aware of, attend, and participate in collaborative programming.
1. Measure awareness utilizing digital tracking, evaluation forms, event surveys, and inquiries made.
2. Measure attendance and completion of course/event/program
Leverage and increase the number of collaborations with community organizations, businesses, and educational partners such as other universities, community colleges and high schools.
1. Faculty from all academic programs represented at community colleges and high schools through guest lectures or program specific presentations.
2. Develop Memorandums of Understanding (MOUs) and affiliation agreements with external organizations and businesses that facilitate experiential learning opportunities for students.
Strategic Initiative(s): Faculty Outreach Program -- Development of faculty exchange or guest lecture programs with high schools and community colleges within the University of Houston-Clear Lake primary service region. Position Creation -- Create a position that manages university-wide outreach initiatives, collects data, creates a process, increases attendance at events, and tool that quantifies campus-wide community engagement, and liaises with various internal areas including Marketing & Communications to track the development and assessment of collaborations. Create a university-wide task force to investigate current resources and best practices for quantifying engagements.
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Collaborative Community Presence
Intended Result: Leverage and increase the number of collaborations with community organizations, businesses, and educational partners.
Objective Name Measure Description: Faculty from all academic programs represented at
community colleges and high schools through guest lectures or program specific presentations.
Improve Collaborative Community Presence
Objective Owner(s) Strength (1 – 5): 5
SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker
Feasibility (1 – 5): 4
Intended Result Formula: Simple counts. Number of events.
Improved collaborations with community organizations and businesses, community colleges, and high schools.
Unit of Measure: % of growth across all programs
Measure Location: Office of the Provost
Measure Owner: Provost
Data Source: Report from Deans and Department Chairs
Measurement Name Collection Frequency: 3 times per year
Reporting Frequency: Fall, Spring, Summer
Faculty Outreach Verified / Validated by: Deans
Presentation: Line Graphs
Targets & Thresholds: 50%
75% 80%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Collaborative Community Presence
Intended Result: Leverage and increase the number of collaborations with community organizations, businesses, and educational partners.
Objective Name Measure Description:
The number of new MOU and/or affiliation agreements with businesses and other external organizations providing experiential learning opportunities for students.
Improve Collaborative Community Presence
Objective Owner(s) Strength (1 – 5): 5
SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker
Feasibility (1 – 5): 4
Intended Result Formula: Number of MOUs and/or affiliation agreements signed that promote experiential learning for students university-wide
Develop Memorandums of Understanding (MOUs) and affiliation agreements with external organizations and businesses that facilitate experiential learning opportunities for students.
Unit of Measure: Number of MOUs and/or affiliation agreements signed university-wide
Measure Location: Office of Strategic Partnerships (SP)
Measure Owner: SP/University
Data Source: Reports from Deans, Associate Deans, and Contracts to SP
Measurement Name Collection Frequency: 1/semester
Reporting Frequency: 3 times per year
Verified / Validated by: SP
Presentation: Line graph
Targets & Thresholds: 15
30 50
Performance Measure Data Definition Table
Objective: Improve Collaborative Community Presence
Intended Result: Constituents are aware of, attend, and participate in collaborative programming
Objective Name Measure Description:
Measure awareness utilizing digital tracking, evaluation forms, event surveys, and inquiries made.
Improve Collaborative Community
Objective Owner(s) Strength (1 – 5): 4
SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker
Feasibility (1 – 5): 3
Intended Result Formula: Simple counts.
Constituents are aware of, attend, and participate in collaborative programming
Unit of Measure: % of growth over year.
Measure Location: Marketing and Communications
Measure Owner: University Advancement (J. Staley)
Data Source: Career Services, Strategic Partnerships, University Advancement, University Auxiliaries, CE, Admissions, Centers and Institutes, Deans
Measurement Name Collection Frequency: 1/semester
Reporting Frequency: 3/year (Fall, Spring, Summer)
Verified / Validated by: University Advancement Staff
Presentation: Line graph
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Collaborative Community Presence
Intended Result: Constituents are aware of, attend, and participate in collaborative programming
Objective Name Measure Description:
Measure attendance and completion of course/event/program
Improve Collaborative Community
Objective Owner(s) Strength (1 – 5): 4
SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker
Feasibility (1 – 5): 3
Intended Result Formula: Simple counts.
Constituents are aware of, attend, and participate in collaborative programming
Unit of Measure: % of growth over year.
Measure Location: Marketing and Communications
Measure Owner: University Advancement (J. Staley)
Data Source: Career Services, Strategic Partnerships, University Advancement, University Auxiliaries, CE, Admissions, Centers and Institutes, Deans
Measurement Name Collection Frequency: 1/semester
Reporting Frequency: 3/year (Fall, Spring, Summer)
Verified / Validated by: University Advancement Staff
Presentation: Line graph
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: Faculty Outreach Program --
Development of faculty exchange or guest lecture programs with high schools and community colleges within the University of Houston-Clear Lake primary service region.
Faculty Outreach Program
Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community
Presence
Office of the Provost Project Roles and Responsibilities:
Identify opportunities and respond to and facilitate requests for faculty involvement.
Intended Result(s): Risks:
University appears unresponsive
Improved collaborations with external constituents. Increased enrollment. Name recognition. Enhanced reputation.
Assumptions and Constraints: Decentralized culture can inhibit sharing of resources
Management Controls: Office of the Provost Deans Center Directors
Major Tasks: Identify faculty experts.
Create and prioritize slate of opportunities.
Milestones: Creation of an outreach process.
Repository of faculty expertise
Establish community impact reports
Deliverables: Consistently inform the university community of the impact of this endeavor.
Estimated Staff Commitments: Speaking, consulting or special project work by faculty
Purpose/Business Case:
Estimated budget and type of funds by year:
Budget neutral
Project Performance Measures: Number of engagements
Targets and Thresholds: All colleges participate
10 30 50
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description: Create a position that manages
university-wide outreach initiatives, collects data, creates a process, mechanism, and tool that quantifies campus-wide community engagement, and liaises with various internal areas including Marketing & Communications.
Position Creation
Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community
Presence
University Advancement Project Roles and Responsibilities: Champion for strategic hiring committee
Intended Result(s): Risks:
No resources to fund position.
Streamlined event scheduling and planning. Comparative data for event improvement. Stronger relationships with external and internal event space users.
Assumptions and Constraints: Funding; not priority
Management Controls: University Advancement reports Positive feedback on events
Major Tasks: Manage all aspects of events.
Maintain data for all events.
Milestones: Creation of a job description
Approved search
Filling the position
Deliverables: Position is filled within 3 months of posting
Estimated Staff Commitments: 1 FTE
Purpose/Business Case:
Estimated budget and type of funds by year:
$80,000 - $100,000
Project Performance Measures: Fill and retain position
Targets and Thresholds: Acceptable applicant pool
15 30 60
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Create a university-wide task force to investigate current resources and best practices for quantifying engagements.
University Task Force
Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community
Presence
University Advancement Project Roles and Responsibilities: Identify partners for the task force
Intended Result(s): Risks:
Task force that is not inclusive
Creation of task force that can identify the best practices. More and better events/engagements.
Assumptions and Constraints: University recognizes value of task force or does not (constraint).
Management Controls: Semi-annual reports
Major Tasks: Identifying participants for task force
Investigating best practices
Creating measurables and offering recommendations
Milestones: Establishment of task force and meetings on a regular basis. Improved engagements based on recommendations
Deliverables: Semi-annual reports to appropriate leadership.
Estimated Staff Commitments: Time commitment by task force members
Purpose/Business Case:
Estimated budget and type of funds by year:
No budget necessary
Project Performance Measures: Increased/improved attendance/involvement in university-sponsored activities.
Targets and Thresholds: More unique participants at events/engagements.
30 50 100
Strategic Objective Commentary
7 – Improve Student Experience Process SMT Members: Objective Owners: Ed Waller Tim Richardson Russel Miller Joan Pedro Debby Shulsky Jason Barkmeyer Steven Berberich Dorothy Kirkman OIE member Aaron Hart Lillian McEnery Rob Bartsch Mike McMullen Kara Hadley-Shakya
Description: Increase access, success and engagement pathways for all types of students, including domestic, international, residential, commuter, graduate and undergraduate students.
Intended Result(s) Performance Measure (KPI):
Improve and increase a campus wide set of activities and initiatives to enroll, retain and graduate students Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.
Enrollment rates, new and continuing Retention rates Graduation rates Co-curricular metrics % change in participation of elective experiential learning experiences/study abroad from year to year (from objective 3)
New/revised curriculum index (modified from objective 3)
Strategic Initiative(s): Establish an access, success and engagement committee to oversee the student experience (academic and co-curricular). Create opportunities for faculty to develop innovative teaching and research experiences for students.
Ensure Strategic Partnerships and Global Learning and Strategy have resources to continue to identify and develop new experiential learning opportunities (from objective 3).
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students
Objective Name Measure Description:
Monitor enrollment trends across the colleges and programs.
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 5
SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer
Feasibility (1 – 5): 5
Intended Result Formula: 5 year trends of student enrollment (new and continuing; FTE and SCH) broken down by programs.
Improve and increase a campus wide set of activities to enroll, retain and graduate students
Unit of Measure: Whole numbers
Measure Location: OIE
Measure Owner: Exec Director OIE/AVP EM
Data Source: OIE
Measurement Name Collection Frequency: Each long semester
Reporting Frequency: Annually
Enrollment Trends Verified / Validated by: AVP SSI
Presentation: Line graph
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students
Objective Name Measure Description:
Track retention rates across various programs
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 5
SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer
Feasibility (1 – 5): 5
Intended Result Formula: Year over retention rates
Improve and increase a campus wide set of activities to enroll, retain and graduate students
Unit of Measure: percentage
Measure Location: SSI
Measure Owner: AVP SSI
Data Source: EAB Navigate
Measurement Name Collection Frequency: Entering cohorts each long semester
Reporting Frequency: Each long semester
Retention Rates Verified / Validated by: AVP SSI
Presentation: Line graph
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.
Objective Name Measure Description:
graduation rates across various programs
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 5
SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer
Feasibility (1 – 5): 5
Intended Result Formula: 3 year (transfer) and 6 year (freshman) rates, tracked over 5 years
Improve and increase a campus wide set of activities to enroll, retain and graduate students
Unit of Measure: percentage
Measure Location: OIE
Measure Owner: Exec Director of OIE
Data Source: OIE
Measurement Name Collection Frequency: After each long semester
Reporting Frequency: Annually
Graduation rates Verified / Validated by: AVP SSI
Presentation: Line graph
Targets & Thresholds:
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students
Objective Name Measure Description:
Composite score of the number of co-curricular activities and the Percentage of the students engaged in a co-curricular activity.
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 3
VP Student Affairs and AVP Student Success initiative
Feasibility (1 – 5): 3
Intended Result Formula: Counting the number of activities per year (50%); Number of students over the student population (50%)
Improve and increase a campus wide set of activities to enroll, retain and graduate students
Unit of Measure: Whole number
Measure Location: Student Affairs
Measure Owner: Interim Director of Student Life
Data Source: Student Affairs
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Co-curricular metric
Verified / Validated by: VP for Student Affairs
Presentation: Line graph
Targets & Thresholds:
TBD TBD
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students
Objective Name Measure Description:
# of students participating in experiential learning and study abroad.
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 5
SIO/Exec Director of Strategic Partnerships Feasibility (1 – 5): 5
Intended Result Formula: Number of students/student cohort (e.g. undergrad)
Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.
Unit of Measure: %
Measure Location: Global Learning and Strategy, Strategic Partnerships, Colleges
Measure Owner: SIO/Exec Director of Strategic Partnerships
Data Source: Global Learning and Strategy, Strategic Partnerships, Colleges
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Experiential Learning Metric
Verified / Validated by: SIO/Exec Director of Strategic Partnerships
Presentation: Graph
Targets & Thresholds:
10% 20%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: Improve Student Experience Process
Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students
Objective Name Measure Description:
New/revised curriculum index (per college) Recommend tracking a % increase over 5 years 10% new/resigned curriculum
Improve Student Experience Process
Objective Owner(s) Strength (1 – 5): 5
Deans, AVP for Academic Affairs Feasibility (1 – 5): 5
Intended Result Formula: Sum of new/revised classes/total number of classes
Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.
Unit of Measure: %
Measure Location: Colleges
Measure Owner: AVP for Academic Affairs
Data Source: Colleges
Measurement Name Collection Frequency: Annually
Reporting Frequency: Annually
Revised Curriculum Index
Verified / Validated by: Provost
Presentation: graph
Targets & Thresholds:
10% inc.
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Establish a success and engagement committee to oversee the student experience.
Success and Engagement Committee (SEC)
Initiative Owner: Strategic Objective(s) Covered:
Improve Student Experience Process
AVP SSI and AVP for Student Life
Project Roles and Responsibilities:
Identify members, schedule meetings, set mission, agenda and assess work.
Intended Result(s): Risks: Getting the correct mix of key
stakeholders with a broad view of role for this topic.
Improve and increase a campus wide set of activities to enroll, retain and graduate students
Assumptions and Constraints: There will be wide-spread buy-in. Will the committee have resources to utilize? Do we have the right expertise?
Management Controls: Oversight by Provost and VP Student Affairs Resources
Major Tasks: Create the committee
Establish its charge and process in a manner that incentivizes it to reward innovation.
Milestones: Form committee and its charge/process
Assess current state of success and engagement processes at UHCL Develop process to increase and improve S/E processes
Deliverables: Makes a positive impact on achieving the stated objective
Estimated Staff Commitments:
Purpose/Business Case:
Estimated budget and type of funds by year:
Committee makes budgetary recommendations for new programs or improvement to existing programs to either Academic or Student Affairs.
Project Performance Measures: See KPIs being tracked
Targets and Thresholds:
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Create opportunities for faculty to develop innovative teaching and research experiences for students.
CETL-OSP Initiatives
Initiative Owner: Strategic Objective(s) Covered:
Improve Student Experience Process
AVP AA and Director, CFD, Director of OSP, VP Advancement
Project Roles and Responsibilities:
Intended Result(s): Risks:
Improve and increase a campus wide set of activities to enroll, retain and graduate students (and) Improve the development of student marketable skills through critical thinking.
Assumptions and Constraints:
Management Controls:
Major Tasks: CETL: Offer RFPs for mini-grants targeting curriculum reform OSP/Academic Affairs: explore ways to incentivize innovative research experiences.
Milestones: Using CETL and OSP develop mechanisms to incentivize creative proposals for new teaching and research experiences Continue to develop proposals for external funding (grants/fundraising)
Deliverables: Development of innovative teaching and research experiences.
Estimated Staff Commitments:
Purpose/Business Case:
Estimated budget and type of funds by year:
Minigrants: est. 50-100K to seed teaching innovations out of CETL. OSP current has indirect funds and university has received external grants to support student research however additional central funds (200-500K) would be needed to seed innovative
ideas to further student research experience (fundraise?)
Project Performance Measures:
Targets and Thresholds: 15% increase in new teaching and research experiences over the 5 year period.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Ensure Strategic Partnerships and Global Learning and Strategy have resources to continue to identify and develop new experiential learning opportunities
Experiential Learning
Initiative Owner: Strategic Objective(s) Covered:
Improve Student Experience Process
SIO and Exec Director of Strategic Partnerships
Project Roles and Responsibilities:
Intended Result(s): Risks:
Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.
Assumptions and Constraints:
Management Controls:
Major Tasks:
Milestones:
Deliverables:
Estimated Staff Commitments:
Purpose/Business Case:
Estimated budget and type of funds by year:
Project Performance Measures:
Targets and Thresholds:
Strategic Objective Commentary
8 – Improve Business / Academic Operations SMT Members: Objective Owners: Kathy Dupree Nick Kelling Krista Buckminster Brian Stephens Pat Cuchens Mark Denney Aston Hibbits Eric Herrera
Description: Increase productivity for all resources required to support business and academic operations
Intended Result(s) Performance Measure (KPI):
Access to Data Warehouse % of Budget Managers with access to data warehouse % of Budget Managers using data warehouse
Access to Data Visualization Tools % of Budget Managers with access to data visualization tools % of Budget Managers using data visualization tools
Managers have process improvement targets % of Managers with process improvement targets
Strategic Initiative(s): • The creation of a common data warehouse • Development common data visualization dashboards: Financial, Enrollment, Academic Utilization • Development of training on data visualization tool • Develop process improvement training integrated into budget submissions to support stretch goals
NOTE: Complete one Strategic Objective Commentary for each Objective.
Performance Measure Data Definition Table
Objective: # 8: Improve Business / Academic Operations
Intended Result: Access to Data Warehouse
Objective Name Measure Description: Percentage of Budget Managers who have access to
common data warehouse. Measurement over a 3-year average with a target goal of 100%
Improve Business / Academic Operations
Objective Owner(s) Strength (1 – 5): 5
SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster
Feasibility (1 – 5): 3
Intended Result Formula: Number of Budget Managers with access to common data warehouse / total number of Budget managers at institution
Access to Data Warehouse Unit of Measure: Percentage
Measure Location: OIE
Measure Owner: Director of OIE
Data Source: Unit Created
Measurement Name Collection Frequency: Monthly
Reporting Frequency: Monthly
Percentage of Budget Managers with access to data warehouse
Verified / Validated by: SVPAA
Presentation: Numeric
Targets & Thresholds:
90% 100%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: # 8: Improve Business / Academic Operations
Intended Result: Using Data Warehouse
Objective Name Measure Description: Percentage of Budget Managers using data warehouse.
Measurement over a 3-year average with a target goal of 90% Evidence of use will be in annual assessment plan
Improve Business / Academic Operations
Objective Owner(s) Strength (1 – 5): 5
SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster
Feasibility (1 – 5): 3
Intended Result Formula: Number of Budget Managers using data warehouse / Total number of Budget Managers at institution
Access to Data Warehouse Unit of Measure: Percentage
Measure Location: OIE
Measure Owner: Director of OIE
Data Source: Assessment Plan - AMS
Measurement Name Collection Frequency: Annual
Reporting Frequency: Annual
Percentage of Budget Managers using data warehouse
Verified / Validated by: SVPAA
Presentation: Numeric
Targets & Thresholds:
75% 90%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: # 8: Improve Business / Academic Operations
Intended Result: Access to data visualization tools
Objective Name Measure Description: Percentage of Budget Managers with access to data
visualization tools. Measurement over a 3-year average with a target goal of 100%
Improve Business / Academic Operations
Objective Owner(s) Strength (1 – 5): 5
SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster
Feasibility (1 – 5): 3
Intended Result Formula: Number of Budget Managers with access to data visualization tools / total number of Budget managers at institution
Access to data visualization tools Unit of Measure: Percentage
Measure Location: OIE
Measure Owner: Director of OIE
Data Source: Report from Data Visualization Tool
Measurement Name Collection Frequency: Monthly
Reporting Frequency: Monthly
% of Budget Managers with access to data visualization tools
Verified / Validated by: SVPAA
Presentation: Numeric
Targets & Thresholds:
90% 100%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: # 8: Improve Business / Academic Operations
Intended Result: Use of data visualization tools
Objective Name Measure Description: Percentage of Budget Managers using data visualization
tools. Measurement over a 3-year average with a target goal of 90% Evidence of use will be in annual assessment plan
Improve Business / Academic Operations
Objective Owner(s) Strength (1 – 5): 5
SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster
Feasibility (1 – 5): 3
Intended Result Formula: Number of Budget Managers using common data visualization tools / total number of Budget managers at institution
Access to data visualization tools Unit of Measure: Percentage
Measure Location: OIE
Measure Owner: Director of OIE
Data Source: Assessment Plan: AMS
Measurement Name Collection Frequency: Annual
Reporting Frequency: Annual
% of Budget Managers using data visualization tools
Verified / Validated by: SVPAA
Presentation: Numeric
Targets & Thresholds:
75% 90%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Performance Measure Data Definition Table
Objective: # 8: Improve Business / Academic Operations
Intended Result: Process Improvement Goals
Objective Name Measure Description:
Percentage of Budget Managers using established Process Improvement techniques to support Budget Stretch Goals and/or Budget Initiatives Evidence of use will be in annual assessment plan
Improve Business / Academic Operations
Objective Owner(s) Strength (1 – 5): 5
SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster
Feasibility (1 – 5): 3
Intended Result Formula: Number of Budget Managers using new process improvement techniques in the annual assessment plan / total number of Budget managers at institution
Annual Process Improvement Goals Unit of Measure: Percentage
Measure Location: Planning and Budget
Measure Owner: Director of Planning and Budget
Data Source: Budget Submission: Hyperion
Measurement Name Collection Frequency: Annual
Reporting Frequency: Annual
% of Budget Managers with process improvement goals in order to achieve budgeted stretch goals
Verified / Validated by: VPAF
Presentation: Numeric
Targets & Thresholds:
75% 90%
NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
Creation, though internal or external means, a single data warehouse containing Financial, Student, workload, and other data elements derived from automated data sources such as: PeopleSoft, Hobsons, RaisersEdge, Touchnet, T2 (Parking) and others.
Creation of common data warehouse
Initiative Owner: Strategic Objective(s)
Covered: #2, #4, #8, #10, #11, #12 & #14
UHCL CIO, Director OIE Project Roles and Responsibilities:
Evaluate options, propose course, and oversee implementation/development/maintenance
Intended Result(s): Risks: 1: failure will hinder success of several
objectives, 2: wrong course will hinder outcomes, 3: improper implementation will lead to disuse.
The creation of a common data warehouse
Assumptions and Constraints: Assumption: Software Compatibility Constraint: Availability of resources (staffing, budget, technology); Learning curve for employees to new software
Management Controls: Software/Databases: OIE, UCT, A & F, HR, FMC Financial – Budget / A & F Security Officer (UHS UCT)
Major Tasks: Select data warehouse architecture
Form & lead Data governance group
Create and make assessable data dictionary
Milestones: Cost proposal, Mapping database
Creation/Updating, pilot testing Implementation (Fall 2020 / Spring 2021)
Deliverables: Launch of common data warehouse Introduction to data warehouse to potential users
Estimated Staff Commitments: Use of current staff
Purpose/Business Case:
Estimated budget and type of funds by year:
Budget for new, technologies, maintenance, etc. Estimate $175 - $275K per year
Data necessary to make operational decisions is accessible to all budget managers
Project Performance Measures:
Budget managers with access to data warehouse Budget managers using data warehouse
Targets and Thresholds: Efficiency, sound decision making, central location for routine data information
7.5 85 7.5
Strategic Initiative Data Definition Table
Initiative Name: Initiative Description:
There are several data visualization tools, select the one that will deliver the best outcomes for UHCL
Selection of Data Visualization tool
Initiative Owner: Strategic Objective(s) Covered:
#2, #4, #8, #10, #11, #12 & #14
UHCL CIO, Director OIE Project Roles and Responsibilities:
Evaluate options, propose selection, and oversee implementation and training
Intended Result(s):
Risks: 1: failure will hinder success of several objectives, 2: wrong course will hinder outcomes, 3: improper implementation will lead to disuse.
Development common data visualization dashboards: Financial, Enrollment, Academic Utilization l
Assumptions and Constraints: Assumption: Software Compatibility Constraint: Availability of Resources (staffing, budget, technology); Learning curve for employees to new software
Management Controls: Software/Databases: OIE, UCT, A & F, HR, FMC Financial – Budget / A & F Security Officer (UHS UCT)
Major Tasks: Locating visualization dashboard that will encompass enough tools for majority of departments needs Create and make assessable ready-made dashboards
Milestones: Cost proposal, Mapping database
Creation/Updating, pilot testing Implementation (Fall 2020 / Spring 2021)
Deliverables: Launch of visualization dashboards for data warehouse Introduction of visualization dashboards to potential users
Estimated Staff Commitments: Use of current staff
Purpose/Business Case:
Estimated budget and type of funds by year: Budget for new, technologies, maintenance, etc.
Estimate $175 - $275K per year
Project Performance Measures:
Budget managers with access to data visualization tools Budget managers using data visualization tools
Targets and Thresholds: Visual reporting, da