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Strategic Objective Commentary 1 – Improve Value of Diversity & Inclusion SMT Members: Objective Owners: Scott Richardson Renee Lastrapes Brad McGonagle David Garrison Dwayne Busby Erika De Leon Heather Kanenburg Abby Varela Shreerekha Subramanian Denise McDonald Description: Improve value of diversity and inclusion by fostering a campus culture that promotes an environment of respect and appreciates individual differences along varying dimensions thus minimizing cultural biases and systemic inequities. Intended Result(s) Performance Measure (KPI): Improve foundational understanding of diversity https://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting- materials/self-assessment-tool.pdf - These items will be turned into a likert scale survey for self-assessment by stakeholders. Increased recruitment and retention of student, faculty and staff from diverse populations Percentage increase in variables of diversity that include, but are not limited to: racial, ethnic, National Origin, gender, sexual orientation, religion, and ability in faculty/staff, and increase in representation in student organizations for these areas. Strategic Initiative(s): Diversity workshop to create awareness, shift attitudes and bring systematic change in culture: invite all groups at university; have expert lead workshop; conduct pre- and post-test Task force with representation from all stakeholders from across the university: Move forward with knowledge gained in workshops; these learners devise strategies to disseminate Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity work is ongoing. NOTE: Complete one Strategic Objective Commentary for each Objective.

Strategic Objective Commentary · 2020. 6. 9. · Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity

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  • Strategic Objective Commentary

    1 – Improve Value of Diversity & Inclusion SMT Members: Objective Owners: Scott Richardson Renee Lastrapes Brad McGonagle David Garrison Dwayne Busby Erika De Leon Heather Kanenburg Abby Varela Shreerekha Subramanian Denise McDonald

    Description: Improve value of diversity and inclusion by fostering a campus culture that promotes an environment of respect and appreciates individual differences along varying dimensions thus minimizing cultural biases and systemic inequities.

    Intended Result(s) Performance Measure (KPI):

    Improve foundational understanding of diversity https://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdf

    - These items will be turned into a likert scale survey for self-assessment by stakeholders.

    Increased recruitment and retention of student, faculty and staff from diverse populations

    Percentage increase in variables of diversity that include, but are not limited to: racial, ethnic, National Origin, gender, sexual orientation, religion, and ability in faculty/staff, and increase in representation in student organizations for these areas.

    Strategic Initiative(s): Diversity workshop to create awareness, shift attitudes and bring systematic change in culture: invite all groups at university; have expert lead workshop; conduct pre- and post-test Task force with representation from all stakeholders from across the university: Move forward with knowledge gained in workshops; these learners devise strategies to disseminate Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity work is ongoing.

    NOTE: Complete one Strategic Objective Commentary for each Objective.

    https://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdfhttps://diversity.ucsf.edu/sites/diversity.ucsf.edu/files/meeting-materials/self-assessment-tool.pdf

  • Performance Measure Data Definition Table

    Objective: Improve Value of Diversity & Inclusion

    Intended Result: Improve foundational understanding of diversity

    Objective Name Measure Description:

    Periodic surveying of the entire university (one representative per department) of the items in the survey on a 5 point Likert scale.

    Improve Value of Diversity & Inclusion

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Scott Richardson, Brad McGonagle, Dwayne Busby, Heather Kanenburg OO: Denise McDonald, Renee Lastrapes, David Garrison, Erika De Leon, Abby Varela, Shreerekha Subramanian

    Feasibility (1 – 5): 1

    Intended Result Formula: % indicating strongly agree or agree

    Improve foundational understanding of diversity

    Unit of Measure: %

    Measure Location: Diversity office

    Measure Owner: Scott Richardson

    Data Source: Qualtrics

    Measurement Name Collection Frequency: 1x/year initially

    Reporting Frequency: 1x/year

    Self-assessment tool Verified / Validated by: Human Resources; Title IX;

    Presentation: Annual report to university community; format TBD.

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Value of Diversity & Inclusion

    Intended Result: Increased recruitment and retention of student, faculty and staff from diverse populations

    Objective Name Measure Description:

    Percentage increase in variables of diversity that include, but are not limited to: racial, ethnic, National Origin, gender, sexual orientation, religion, and ability in faculty/staff, increase in representation in student organizations for these areas.

    Improve Value of Diversity & Inclusion

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Scott Richardson, Brad McGonagle, Dwayne Busby, Heather Kanenburg OO: Denise McDonald, Renee Lastrapes, David Garrison, Erika De Leon, Abby Varela, Shreerekha Subramanian

    Feasibility (1 – 5): 1

    Intended Result Formula: # of and % increase in representation of diversity

    Improve foundational understanding of diversity

    Unit of Measure: %

    Measure Location: HR; Student Affairs; Title IX;

    Measure Owner: HR

    Data Source: PeopleSoft

    Measurement Name Collection Frequency: 1x/year initially

    Reporting Frequency: 1x/year

    Diversity Census Verified / Validated by: Human Resources; Title IX;

    Presentation: Annual report to university community; format TBD.

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Diversity workshop to create awareness, shift attitudes and bring systematic change in culture: invite all groups at university; have expert lead workshop; conduct pre- and post-test

    Diversity workshop

    Initiative Owner: Strategic Objective(s) Covered:

    Improve value of diversity and inclusion

    HR and Title IX Project Roles and Responsibilities:

    HR and Title IX will develop curriculum content and provide training

    Intended Result(s):

    Risks: Data are incomplete or inconsistent; assessments are not repeated; complacency; maintenance of positive morale; training not perceived as valuable

    Improve foundational understanding of diversity Increase awareness and presence of diversity work on campus Increase recruitment and retention of faculty Increase recruitment and retention of staff Increase recruitment and retention of students

    Assumptions and Constraints: Invited participants will attend and implement the diversity principles; we do not have funding to hire external experts

    Management Controls: Budget allocation and personnel

    Major Tasks: Curriculum Development

    Data Collection and Analysis

    Evaluation of workshop

    Milestones: Recruit interested participants in each division in Year One. Public acknowledgment of the diversity work through annual milestone celebrations that highlight the workshops that were conducted, and the various stakeholders who emerged as outstanding exemplars of diversity work at our institution. Increase participation in workshops each year, in each division, by X%.

    Deliverables: Training sessions offered regularly

    Estimated Staff Commitments: HR, Title IX, related faculty and staff

  • Purpose/Business Case:

    Estimated budget and type of funds by year:

    To be determined by leadership team

    Project Performance Measures: EAB #s for students; PeopleSoft #s for staff

    Targets and Thresholds: % of Departments and Divisions Participating

    Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: Task force with representation from all

    stakeholders from across the university: Move forward with knowledge gained in workshops; these learners devise strategies to disseminate Ongoing commitment to valuing Diversity and Inclusion: baseline assessment with reevaluation 6 or 9 months to ensure that diversity work is ongoing.

    Task Force

    Initiative Owner: Strategic Objective(s) Covered:

    Improve value of diversity and inclusion

    HR and Title IX Project Roles and Responsibilities:

    HR and Title IX will establish a cadre of diversity trainers from existing staff and faculty in an ongoing basis

    Intended Result(s): Risks: Attrition; complacency; maintenance of

    positive morale; Participation not perceived as valuable

    Improve foundational understanding of diversity Increased recruitment and retention of student, faculty, and staff from diverse populations

    Assumptions and Constraints: Task Force is sustainable and consistent; constraint: funding

    Management Controls: Budget allocation and personnel

    Major Tasks: Marketing and communication of training

    Scheduling regular ongoing sessions

    Analysis of bi-annual data collection and annual report and evaluation

    Milestones: Semi-annual working group meeting

  • Deliverables: Diversity data and annual report

    Estimated Staff Commitments: HR, Title IX, related faculty and staff

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    To be determined

    Project Performance Measures: Attendance at working group meetings and completion of annual report

    Targets and Thresholds: Representation in the Task Force from all departments and divisions.

  • Strategic Objective Commentary

    2 – Improve Technology SMT Members: Objective Owners: Steven Berberich Kathy Dupree Ed Puckett Vivienne McClendon Jana Willis Douglas Steel Said Bettayeb John Rodriguez Henock Gebrehiwot

    Description: Recognize the central role that technology plays in both the academic and support units across the institution by enhancing the use emerging technology.

    Intended Result(s) Performance Measure (KPI):

    Increased capacity for exploring new technology tools or applications

    - Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.

    Improved digital access across campus and with external stakeholders (e.g. prospective students, alumni and new employees; i.e. online applications, interactive tools)

    - Monthly tracking of external and internal website hits. -

    Strategic Initiative(s): 1. Develop university-wide technology survey through the University technology governance mechanisms that

    assesses unit/college current and future technology and digital access needs. Needs to be an ongoing priority of the technology governance to ensure the survey that adds technology services as we change (e.g. UCT support services, CSE supported services, Library, etc.)

    2. Create a transformative website (internally and externally).

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Technology

    Intended Result: Increased capacity for exploring new technology tools or applications

    Objective Name Measure Description:

    Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.

    Improve Technology

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Steven Berberich, Kathy Dupree, Vivienne McClendon OO: Ed Puckett, Jana Willis, Said Bettayeb, John Rodriguez, Henock Gebrehiwot, Douglas Steel

    Feasibility (1 – 5): 2

    Intended Result Formula: Amount of internal and external time spent on growth and transformative projects compared to time spent on all projects and operations.

    Increased capacity for exploring new technology tools or applications

    Unit of Measure: %

    Measure Location: UCT Project Office

    Measure Owner: Director of Project Office

    Data Source: Project Office

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Percent of time devoted to new technology initiatives.

    Verified / Validated by: CIO

    Presentation: Line Graph

    Targets & Thresholds:

    10 50

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Technology

    Intended Result: Improved digital access across campus and with external stakeholders

    Objective Name Measure Description:

    Improved digital presence with external stakeholders.

    Improve Technology

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Steven Berberich, Kathy Dupree, Vivienne McClendon OO: Ed Puckett, Jana Willis, Said Bettayeb, John Rodriguez, Henock Gebrehiwot. Douglas Steel

    Feasibility (1 – 5): 5

    Intended Result Formula: Monthly tracking of website external hits, i.e. the type of analyses performed by stores: raw hits, traffic sourcing, bounce rats, top requests)

    Improved digital access across campus and with external stakeholders

    Unit of Measure: Whole number

    Measure Location: Marketing and Communication

    Measure Owner: Associate Director of Web Services

    Data Source: Spreadsheet

    Measurement Name Collection Frequency: Monthly

    Reporting Frequency: Monthly

    Digital Access Verified / Validated by: AVP for Marketing and Communication and CIO

    Presentation: Line graph

    Targets & Thresholds:

    TBD TBD

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Develop university-wide technology survey that assesses unit/college current and future technology needs.

    Enhancing Technology Survey

    Initiative Owner: Strategic Objective(s) Covered: Seeks to twice a year gather information

    regarding emerging technology needs in the various units across campus.

    CIO and UCT Project Roles and Responsibilities:

    Develop survey tool and monitor how needs move through Project Management process.

    Intended Result(s): Risks: Although a committee will prioritize,

    needs may still outpace resources or will not be implemented in a timely fashion

    Assumptions and Constraints: All requests will be based on true needs. There is always a funding limitation associated with technology needs. Prioritization

    Management Controls: CIO needs to establish a process that utilizes the Project Management office to review needs but then engages an technology governance committee to set priorities. Needs to involve senior leadership Must involve a budget augmentation process.

    Major Tasks: Create survey

    Develop annual evaluation process

    Milestones: Survey completed

    Data reviewed by committee/senior leadership Project management engages in selected projects (before/after committee?)

    Deliverables: Annually a process to bring to campus new

    Estimated Staff Commitments: Recommend use of existing staff.

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Budget for new supported technologies. Estimate 150-250K per year

  • Project Performance Measures: Monitoring impact of new technologies

    Targets and Thresholds: Efficiency, student success, branding

    Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Create a transformative website (internally and externally).

    Improving digital access

    Initiative Owner:

    Strategic Objective(s) Covered: To keep UHCL at the cutting edge of websites there needs to be an investment in updating our website capabilities (externally and internally) followed with additional personnel to maintain

    AVP for Marketing and Communication and CIO

    Project Roles and Responsibilities:

    The university will be investing in upgrading its website, first externally and then through the creation of appropriate internal capabilities.

    Intended Result(s):

    Risks: Beginning with an external consultant and internal committee then moving to adding at least one FTE to maintain maybe cost prohibitive.

    Assumptions and Constraints: That the slow updating of the website and the lack on an internal website for campus use is simply insufficient personnel. That we know what we want in terms of a website.

    Management Controls:

    Major Tasks: Update the website to make it more responsive to prospective visitors (e.g. students, prospective hires, alumni) Create an intranet for faculty, staff and students

    Milestones: Form a committee that will work with MarComm to explore getting a consultant for a website upgrade and

  • determine what resides externally vs. internally. UCT will explore how to meet the internal data needs for UHCL. Hire a person to maintain website upgrades.

    Deliverables: 1 Transformative external website serving prospective students/parents, faculty and staff. 2. Website/Office 365 support for internal use (current faculty, staff and students). 3. Support to maintain websites. 4. Improved distribution of information on the web.

    Estimated Staff Commitments: One additional FTE plus the current FTE support in MarComm and UCT.

    Purpose/Business Case:

    Estimated budget and type of funds by year: Initially, the cost for a consultant (100K,

    1X) followed with one FTE for an individual to support maintaining the website (est. $80K/yr)

    Project Performance Measures: Increase activity

    Targets and Thresholds:

  • Strategic Objective Commentary

    3 – Improve Learning Resources SMT Members: Objective Owners: Miguel Gonzalez Tim Richardson Stephen Cherry Joan Pedro Rick Puzdrowski Esther Herrera Ivelina Pavlova David Benz Jason Makepeace

    Description: Develop resources that will enable the community-at-large to achieve their academic and career goals, such as internship opportunities, career advising, professional development, study support, study abroad opportunities and faculty engagement in student spaces. Increase on and off campus resources that will enhance experiences for traditional and non-traditional students.

    Intended Result(s) Performance Measure (KPI):

    Increased scholarship opportunities through increase of funding (A)

    • 3 year rolling average of donations for student scholarships

    Improved experiential learning (B) • % change in participation of elective experiential learning experiences from year to year

    • % positive student satisfaction rate Increased number of program opportunities (C) • New/Revised Academic Programs/Curricula Index

    • New/Revised Staff & Faculty Development Programs Index

    Strategic Initiative(s):

    • (A) Increase number of donations for student scholarships from alumni and others through the Office of University Advancement.

    • (B) Improve collaboration between Strategic Partnerships, Global Learning and Strategy, Career Development and Colleges.

    • (B) Increase marketing and visibility of experiential learning opportunities offered through Strategic Partnerships and Global Learning & Strategy.

    • (B) Ensure Strategic Partnerships and Global Learning & Strategy have resources to continue to identify and develop new experiential learning opportunities.

    • (C) Partnership between Center for Faculty Development & Human Resources (Human Capital Advancement Manager), Office of Institutional Effectiveness

    • (C) Implement online learning platform for staff & faculty • (C) Establish the use of mini grants to incentivize the updating of curriculum • (C) Identify existing Coaching & Mentoring Programs to identify ‘best practices’

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Learning Resources

    Intended Result: Increased number of program opportunities

    Objective Name Measure Description:

    • # of new or revised degree programs per college approved by College Curriculum Committee

    • # of new or revised classes per college approved by College Curriculum Committee

    • # of new or revised minors per college • # of new or revised certificates per college

    Improve Learning Resources

    Objective Owner(s) Strength (1 – 5): 3

    SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Feasibility (1 – 5): 5

    Intended Result Formula:

    • SUM(# of new or revised degree programs per college, # of new or revised classes per college, # of new or revised minors per college, # of new or revised certificates per college) / total number of programs per college

    Increased number of Program Opportunities

    Unit of Measure: %

    Measure Location: College & OIE

    Measure Owner: David, Ivelina, Esther, Rick

    Data Source: Annual Faculty Reports/Departmental Reports/College Reports/OIE

    Measurement Name Collection Frequency: Annual

    Reporting Frequency: Annual

    % of Academic Programs with new or revised Curricula

    Verified / Validated by: Associate Dean College

    Presentation: Bar graph

  • Targets & Thresholds:

    0% 20%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Learning Resources

    Intended Result: Increased number of program opportunities through increase of funding

    Objective Name Measure Description:

    Professional Development for Staff & Faculty Index • # of Development Programs offered by University • # Staff/Faculty Attending Development Programs

    offered by University • Surveys of attendee satisfaction and needs

    assessment

    Improve Learning Resources

    Objective Owner(s) Strength (1 – 5): 3

    SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Feasibility (1 – 5): 1

    Intended Result Formula: # completed sessions/qtr will be tabulated and # of surveys that asks for the satisfaction with programs offered

    Increased number of Program Opportunities

    Unit of Measure: %

    Measure Location: Center for Faculty Development and HR, OIE

    Measure Owner: David, Ivelina, Esther, Rick

    Data Source: Faculty and Staff Development Reports

    Measurement Name Collection Frequency: Quarterly

    Reporting Frequency: Quarterly

    Professional Development for Staff & Faculty Index

    Verified / Validated by:

    Center for Faculty Development and Human Resources, Office of Institutional Effectiveness

    Presentation: Graphs

    Targets & Thresholds: 80% of target pop

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Learning Resources

    Intended Result: Improved Experiential Learning

    Objective Name Measure Description:

    # of students participating in studies abroad and internships

    Improve Learning Resources

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Feasibility (1 – 5): 5

    Intended Result Formula: % change

    Increased number of students participating in elective experiential learning experiences (studies abroad, internships, practicums, etc.)

    Unit of Measure: %

    Measure Location: Global Learning & Strategy, Strategic Partnerships, Colleges

    Measure Owner: David, Ivelina, Esther, Rick

    Data Source: Global Learning & Strategy, Strategic Partnerships, Colleges reports

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    % change in participation of elective experiential learning experiences from year to year

    Verified / Validated by: Global Learning & Strategy, Strategic Partnerships, Colleges

    Presentation: Graphs

    Targets & Thresholds:

    10% 15%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Learning Resources

    Intended Result: Improved Experiential Learning

    Objective Name Measure Description:

    % of satisfied students from satisfaction survey

    Improve Learning Resources

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Feasibility (1 – 5): 3

    Intended Result Formula: # of satisfied students / # of surveys completed

    Improve student satisfaction with experiential learning experiences.

    Unit of Measure: %

    Measure Location: Global Learning & Strategy, Strategic Partnerships, Colleges

    Measure Owner: David, Ivelina, Esther, Rick

    Data Source: Global Learning & Strategy, Strategic Partnerships, Colleges reports

    Measurement Name Collection Frequency: Every long semester

    Reporting Frequency: Every long semester

    % positive student satisfaction rate Verified / Validated by: Global Learning & Strategy, Strategic Partnerships, Colleges

    Presentation: Graphs

    Targets & Thresholds:

    70% 90%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Learning Resources

    Intended Result: Increased Scholarship Opportunities

    Objective Name Measure Description:

    3 year rolling average of donations for scholarships

    Improve Learning Resources

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Miguel Gonzalez, Joan Pedro OO: Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Feasibility (1 – 5): 3

    Intended Result Formula: Average of total funds obtained via donations for scholarships over previous 3 years compared to total funds obtained in current year.

    Increased scholarship opportunities Unit of Measure: Dollars

    Measure Location: Office of Student Financial Aid

    Measure Owner: David, Ivelina, Esther, Rick

    Data Source: Office of Student Financial Aid reports

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    3 year rolling average of donations for student scholarships

    Verified / Validated by: Office of Student Financial Aid

    Presentation: Graph

    Targets & Thresholds:

    No Yes

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: • (A) Increase number of

    donations for student scholarships from alumni and others through the Office of University Advancement.

    Donations

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Learning Resources

    Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Project Roles and Responsibilities:

    Office of University Advancement

    Intended Result(s): Risks:

    None

    Oercent Increase on a yearly basis of scholarship funds.

    Assumptions and Constraints: There will be an icrease in the amount of money. This can be done through interest gain or through more donations.

    Management Controls: Semester Reports on the number of scholarships,and the scholarships that are used or unused.

    Major Tasks: Where are the needs based on the criteria. There needs to be a broadening or diversity of the student pool based on the various criteria

    Milestones: A scholarship portfolio of current and apast scholarships

    Deliverables: Number of scholarships given out each semester

    Estimated Staff Commitments: University Advancement Staff duties.

  • Purpose/Business Case:

    Estimated budget and type of funds by year:

    Budget Neutral

    Project Performance Measures: End of Semester Reports

    Targets and Thresholds:

    1 3 5

    Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: • Ensure Strategic Partnerships

    and Global Learning & Strategy have resources to continue to identify and develop new experiential learning opportunities.

    New Learning opportunities

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Learning Resources

    Miguel Gonzalez, Joan Pedro Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera, David Benz

    Project Roles and Responsibilities:

    Work with the various committees and offices to ensure that the programs are viable and to introduce new programs.

    Intended Result(s): Risks:

    Low

    Increase in the number of program opportunities

    Assumptions and Constraints: Data must be collected to determine where the needs are and the success or challenges.

    Management Controls: Colleges, OIE

    Major Tasks: Collect and collate the data to be used for decision making

    Milestones: Data management system

  • Deliverables: Data collected in different forms from different offices and colleges.

    Estimated Staff Commitments: Colleges staff, Associate Deans, OIE share and have access to the data.

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Budget neutral

    Project Performance Measures: Data from surveys

    Targets and Thresholds:

    20

    Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    C) Partnership between Center for Faculty Development & Human Resources (Human Capital Advancement Manager), Office of Institutional Effectiveness

    Professional Development

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Learning Resources

    Miguel Gonzalez, Joan Pedro, Tim Richardson, Rick Puzdrowzi, Ivelina Pavlova, Jason Makepeace, Stephen Cherry, Esther Herrera

    Project Roles and Responsibilities:

    Office of Faculty Engagement, OIE, HR

    Intended Result(s): Risks:

    Low

    Incresed professional Development opportunities

    Assumptions and Constraints: There will be a satisfactory number of professional development activities offered to faculty and staff

    Management Controls: Quarterly Reports

    Major Tasks: Where the needs are for faculty and staff development

  • Milestones: The data of completed sessions and faculty and s taff satisfaction.

    Deliverables: Data to determine the. need for professional development

    Estimated Staff Commitments: OIE, HR , Office of Faculty Engagement

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Faculty development funds

    Project Performance Measures: Quarterly Reports

    Targets and Thresholds:

    30 80

  • Strategic Objective Commentary

    4 – Improve Workload Management SMT Members: Objective Owners: Steven Berberich Stephen Cotten Mark Denney Troy Voelker Caron Park Deja Sero

    Description: Create work environments for faculty and staff that align with their duties, incentivize creativity, break down silos, and strive for efficiency.

    Intended Result(s) Performance Measure (KPI):

    Improved alignment between faculty and staff workloads and responsibilities.

    Workload Compliance Ratio: Percent of workloads that are aligned with responsibilities. Performance Compliance

    Improved alignment between workload metrics and performance

    Performance Improvement

    Strategic Initiative(s): Training for supervisors and department chairs for assessing performance metrics for employees/faculty.

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Workload Management

    Intended Result: Improved alignment between faculty and staff workloads and responsibilities.

    Objective Name Measure Description:

    Percentage of actual personnel workloads that are aligned with defined job responsibilities and workloads.

    Improve Workload Management

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero

    Feasibility (1 – 5): 3

    Intended Result Formula: (# of employees within an acceptable range (95-105%) of their defined workload) / (total employees)

    Improved alignment between faculty and staff workloads and responsibilities.

    Unit of Measure: % of employees meeting defined workload

    Measure Location: Office of Human Resources and Deans

    Measure Owner: Supervisors and department chairs

    Data Source: Annual performance reviews

    Measurement Name Collection Frequency: Annual

    Reporting Frequency: Annual

    Workload compliance ratio Verified / Validated by: Executive Director for HR and Provost

    Presentation: Line graph

    Targets & Thresholds: 90% 97%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Workload Management

    Intended Result: Improved alignment between workload metrics and performance

    Objective Name Measure Description:

    Percentage of faculty or staff who meet or exceed their established performance.

    Improve Workload Management

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero

    Feasibility (1 – 5): 3

    Intended Result Formula: -1: below target for performance; 0: meets target for performance and 1: exceeds target for performance.

    Improved alignment between workload metrics and performance

    Unit of Measure: % of employees in each category

    Measure Location: Office of Human Resources and Deans

    Measure Owner: Supervisors

    Data Source: Annual Evaluations

    A Collection Frequency: Annually

    Reporting Frequency: Annually

    Performance Compliance Verified / Validated by: Director of HR and Provost

    Presentation: Line graph

    Targets & Thresholds: 5-7.5%

    below 80-85% meets

    5-7.5% exceeds

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Workload Management

    Intended Result: Managers have workload and performance metrics to evaluate task alignment and performance

    Objective Name Measure Description:

    Percentage of staff successfully migrating off of performance improvement plans to achieve successful performance and recidivism rates or faculty who have deficiencies in either third year review (Asst Prof) or post tenure review (Tenured Faculty).

    Improve Workload Management

    Objective Owner(s) Strength (1 – 5): 2

    SMT: Steven Berberich, Mark Denney OO: Stephen Cotton, Troy Voelker, Caron Park, Deja Sero

    Feasibility (1 – 5): 2

    Intended Result Formula: Staff: # of PIPs successfully resolved/total PIPs Asst. Professors: # deficient third year/Asst. Prof Tenured Faculty: # of PTR deficiencies/tenured faculty

    Managers have workload and performance metrics to evaluate task alignment and performance

    Unit of Measure: % of employees in each category

    Measure Location: HR and Provost office

    Measure Owner: Supervisors

    Data Source: Annual Evaluations

    A Collection Frequency: Annually

    Reporting Frequency: Annually

    Performance Improvement Verified / Validated by: Director of HR and Provost

    Presentation: Line graph

    Targets & Thresholds: S1% S:>90% F

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Training for supervisors and department chairs for assessing performance metrics for employees/faculty.

    Performance Metrics Assessment Training

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Workload Management

    HR and Provost Project Roles and Responsibilities:

    Develop two training modules, one for supervisors (staff) and a second for department chairs (faculty) to properly evaluate employee task assignment and performance.

    Intended Result(s):

    Risks: (1) Supervisor and department chair turnover. (2) Clear separation between employees and management (3) Culture expectation of evaluation by employees

    Assumptions and Constraints: That everyone taking training can properly implement best practices of employee evaluation.

    Management Controls: Supervisor’s supervisor and department chair’s deans must be held responsible for failure of their direct reports to properly evaluate

    Major Tasks: Creation of the training modules

    Annual Delivery of training

    Milestones: Evaluations that demonstrate a bell-shaped curve

    Deliverables: Trained evaluators

    Estimated Staff Commitments: HR/Provost office provides staff to create and deliver training

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    A FTE shared between HR/Provost office in the area of staff/faculty affairs.

    Project Performance Measures:

    Expecting 80-85% of staff and faculty are meeting their performance expectations for workload with 5-7.5% having performance issues at 5-7.5% exceeding expectation

  • Targets and Thresholds: Breakdown of evaluations

    5-7.5 85-80 5-7.5

  • Strategic Objective Commentary

    5 – Improve Campus Diversity SMT Members: Objective Owners: Scott Richardson Beth Merfish Dwayne Busby Lisa Jones Vivienne McClendon Aliya Beavers Vivienne McClendon Tyler Hall Omah Williams-Duncan

    Description: Develop competencies and capacities that recognizes individuals and groups with diverse backgrounds and experiences and infuses diversity into learning, training and outreach opportunities as a means of increasing critical and flexible thinking skills, use of multiple perspectives, global awareness, and cross-cultural competency.

    Intended Result(s) Performance Measure (KPI):

    Increased engagement of students, faculty and staff in university programs related to diversity and inclusion initiatives

    Implement Engagement Metric Add Diversity Programming

    Enhanced integration of diversity across university activities

    Increase Diversity Integration into Curriculum

    Strategic Initiative(s): • Implement programming for students, faculty and staff that integrates diversity and inclusion • Incorporate campus wide diversity and inclusion training with intentional results

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Campus Diversity

    Intended Result:

    Objective Name Measure Description:

    Track campus programming to identify diversity related events and activities.

    Improve Campus Diversity

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Scott Richardson, Dwayne Busby, Vivienne McClendon OO: Beth Merfish, Lisa Jones, Aliya Beavers, Vivienne McClendon, Tyler Hall, Omah Williams-Duncan

    Feasibility (1 – 5): 4

    Intended Result Formula: # of campus programming that integrates diversity / total number of campus programming;

    Increased engagement of students, faculty and staff in university programs related to diversity and inclusion initiatives

    Unit of Measure: %

    Measure Location: OIE

    Measure Owner: Title IX

    Data Source: HR, Provost, Student Affairs, UA, Title IX

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Diversity Programming Verified / Validated by: Dean of Students

    Presentation: Bar Graph

    Targets & Thresholds:

    10% 40%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Campus Diversity

    Intended Result:

    Objective Name Measure Description:

    Develop a rubric to measure the integration of diversity in UHCL academia.

    Improve Campus Diversity

    Objective Owner(s) Strength (1 – 5): 3

    SMT: Scott Richardson, Dwayne Busby, Vivienne McClendon OO: Beth Merfish, Lisa Jones, Aliya Beavers, Vivienne McClendon, Tyler Hall, Omah Williams-Duncan

    Feasibility (1 – 5): 3

    Intended Result Formula: # of academic courses and co-curricular courses that include diversity component / total number of academic courses and co-curricular courses

    Enhanced integration of diversity in university academia.

    Unit of Measure: %

    Measure Location: HR, Provost and Student Affairs

    Measure Owner: Title IX

    Data Source: Develop a report that would collect data on courses offered; create a rubric to measure

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Curriculum Diversity Integration Verified / Validated by: Title IX

    Presentation: Line Graph

    Targets & Thresholds:

    5% 20%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: Add Diversity programming which

    is designed to facilitate positive intergroup interaction, reduce prejudice and discrimination, and generally teach individuals who are different from others how to work together effectively and succeed in a global-oriented society. The purpose would be to measure the number of diversity programming offered on campus for students, faculty and staff..

    Implement programming for students, faculty and staff that integrates diversity

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Campus Diversity

    Title IX Project Roles and Responsibilities:

    Who should be playing specific roles? Division level, need a project leader, etc. Student Involvement and Leadership staff will need to track diversity in their programming. Human Resources Training should inform employees of the diversity programming activities as part of their onboarding process. Faculty Senate encourage faculty to attend and participate in diversity programming activities. Title IX track the number of diversity programming on campus.

    Intended Result(s):

    Risks: • Majority of faculty and staff are not aware of the programs on campus. • Adding expectation of all programs/initiatives are included on the program will be an added expectation.

    Enhanced integration of diversity across university activities.

    Assumptions and Constraints: Never been budgeted for, never been done, what don’t we have that will act as a barrier? Not all students, faculty and staff know what programs are offered on campus.

    Management Controls: Are there things like reports that already exist that helps supply the data? Things that would fund and/or

  • supply this initiative. Example: Enrollment has influence money over engaging certain student populations. Get Involved is a system used by the Student Involvement and Leadership Office. The system has many features, specifically relating to marketing events, organization and department communication, and more. The training will include information about how to post ALL events on University website calendar with the expectation that units will continue this practice of posting into perpetuity.

    Major Tasks: • Strongly encourage the full utilization of Get Involved.

    • Provide Get Involved training applicable to all university communities.

    • Incentivize and promote

    campus-wide training highlighting benefits to campus community.

    • Track attendance at all trainings

    to determine number of faculty, staff, students participate in training.

    Milestones: Project management timetable, chunks

    of deliverables, timeframes it takes to get to the next thing. 2 years or less. Get Involved Training Implement Get Involved Market and promote events Track events Collect, record and report data from programming

  • Deliverables: Ability to track, record and report on diversity programming. Get Involved will allow to better understand what programs contain a diversity component and allow us to better track attendance at events.

    Estimated Staff Commitments: What do we think it will require? 5% of 10 peoples time, FTE? Etc. TBA

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Best guess on how much things will cost. • Staff Training on Get Involved Platform • Faculty, Staff, and Student utilization of platform. • Student Involvement and Leadership staff creating reports of number of diversity programs and attendance. Budget would be based on the time commitment of the project lead

    Project Performance Measures: How are we measuring? Survey-type of survey, counts, etc., Does A have to happen before B? People that attend events that continue to come back. Basic Count of how many programs are diverse in nature.

    Targets and Thresholds: Increased number of Divesity Programs. # of campus programming that integrates diversity / total number of campus programming;

    10% 50%

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    The measure, collecting and reporting on faculty teaching, research, and service to illustrate the implementation of a diversity component would highlight our commitment to diversity and inclusion in academics.

    Enhanced integration of diversity in university academia.

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Campus Diversity

    Provost, Title IX Project Roles and Responsibilities:

    Provost to encourage faculty to update course offerings and track content Title IX to track and report number of diverse course offerings through DMC.

    Intended Result(s): Risks: Minimal Risk to create a new coding for

    digital measures.

    Assumptions and Constraints: That every college has an assessment person reviewing the Digital Measures Coding That all college uses Digital Measures Coding, if not, what platform do they use.

    Management Controls: Platform to monitor research, service, and teaching.

    Major Tasks: Write diversity statement for syllabi and inclusion in the syllabi platform (e.g.; Digital Measures) Determining the platforms that each college uses for syllabi and coding

    Address Faculty Senate regarding change

    Milestones: Strategic committee will create and implement the diversity statement by fall 2020. Track Course Offerings Report on Course offerings

    Deliverables: Statement Annual Report

    Estimated Staff Commitments: 10% of the Strategic Committee groups 1 and 5

  • Purpose/Business Case:

    Estimated budget and type of funds by year:

    $0, and staff member time.

    Project Performance Measures: Creation of the statement and implementation into the Digital Measures

    Targets and Thresholds: Increased number of diverse oriented courses. # of academic courses and co-curricular courses that include diversity component / total number of academic courses and co-curricular courses

    20% 80%

  • Strategic Objective Commentary

    6 – Improve Collaborative Community Presence SMT Members: Objective Owners: Rick Short Bill Amonette Ed Waller Christine Paul Joe Staley Alexis Alexander Marilyn Simms Karen Barbier Charles Crocker

    Description: To improve alignment of resources with priorities and increase revenue, UHCL must create innovative, collaborative programs which engage our internal and external partners while valuing diversity and inclusiveness. Collaborative partnerships focus on increasing the scope of university initiatives and engaging key participants in achieving its mission.

    Intended Result(s) Performance Measure (KPI):

    Constituents are aware of, attend, and participate in collaborative programming.

    1. Measure awareness utilizing digital tracking, evaluation forms, event surveys, and inquiries made.

    2. Measure attendance and completion of course/event/program

    Leverage and increase the number of collaborations with community organizations, businesses, and educational partners such as other universities, community colleges and high schools.

    1. Faculty from all academic programs represented at community colleges and high schools through guest lectures or program specific presentations.

    2. Develop Memorandums of Understanding (MOUs) and affiliation agreements with external organizations and businesses that facilitate experiential learning opportunities for students.

    Strategic Initiative(s): Faculty Outreach Program -- Development of faculty exchange or guest lecture programs with high schools and community colleges within the University of Houston-Clear Lake primary service region. Position Creation -- Create a position that manages university-wide outreach initiatives, collects data, creates a process, increases attendance at events, and tool that quantifies campus-wide community engagement, and liaises with various internal areas including Marketing & Communications to track the development and assessment of collaborations. Create a university-wide task force to investigate current resources and best practices for quantifying engagements.

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Collaborative Community Presence

    Intended Result: Leverage and increase the number of collaborations with community organizations, businesses, and educational partners.

    Objective Name Measure Description: Faculty from all academic programs represented at

    community colleges and high schools through guest lectures or program specific presentations.

    Improve Collaborative Community Presence

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker

    Feasibility (1 – 5): 4

    Intended Result Formula: Simple counts. Number of events.

    Improved collaborations with community organizations and businesses, community colleges, and high schools.

    Unit of Measure: % of growth across all programs

    Measure Location: Office of the Provost

    Measure Owner: Provost

    Data Source: Report from Deans and Department Chairs

    Measurement Name Collection Frequency: 3 times per year

    Reporting Frequency: Fall, Spring, Summer

    Faculty Outreach Verified / Validated by: Deans

    Presentation: Line Graphs

    Targets & Thresholds: 50%

    75% 80%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Collaborative Community Presence

    Intended Result: Leverage and increase the number of collaborations with community organizations, businesses, and educational partners.

    Objective Name Measure Description:

    The number of new MOU and/or affiliation agreements with businesses and other external organizations providing experiential learning opportunities for students.

    Improve Collaborative Community Presence

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker

    Feasibility (1 – 5): 4

    Intended Result Formula: Number of MOUs and/or affiliation agreements signed that promote experiential learning for students university-wide

    Develop Memorandums of Understanding (MOUs) and affiliation agreements with external organizations and businesses that facilitate experiential learning opportunities for students.

    Unit of Measure: Number of MOUs and/or affiliation agreements signed university-wide

    Measure Location: Office of Strategic Partnerships (SP)

    Measure Owner: SP/University

    Data Source: Reports from Deans, Associate Deans, and Contracts to SP

    Measurement Name Collection Frequency: 1/semester

    Reporting Frequency: 3 times per year

    Verified / Validated by: SP

    Presentation: Line graph

    Targets & Thresholds: 15

    30 50

  • Performance Measure Data Definition Table

    Objective: Improve Collaborative Community Presence

    Intended Result: Constituents are aware of, attend, and participate in collaborative programming

    Objective Name Measure Description:

    Measure awareness utilizing digital tracking, evaluation forms, event surveys, and inquiries made.

    Improve Collaborative Community

    Objective Owner(s) Strength (1 – 5): 4

    SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker

    Feasibility (1 – 5): 3

    Intended Result Formula: Simple counts.

    Constituents are aware of, attend, and participate in collaborative programming

    Unit of Measure: % of growth over year.

    Measure Location: Marketing and Communications

    Measure Owner: University Advancement (J. Staley)

    Data Source: Career Services, Strategic Partnerships, University Advancement, University Auxiliaries, CE, Admissions, Centers and Institutes, Deans

    Measurement Name Collection Frequency: 1/semester

    Reporting Frequency: 3/year (Fall, Spring, Summer)

    Verified / Validated by: University Advancement Staff

    Presentation: Line graph

  • Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

    Performance Measure Data Definition Table

    Objective: Improve Collaborative Community Presence

    Intended Result: Constituents are aware of, attend, and participate in collaborative programming

    Objective Name Measure Description:

    Measure attendance and completion of course/event/program

    Improve Collaborative Community

    Objective Owner(s) Strength (1 – 5): 4

    SMT: Rick Short, Ed Waller, Joe Staley, Marilyn Simms OO: Bill Amonette, Christine Paul, Alexis Alexander, Karen Barbier, Charles Crocker

    Feasibility (1 – 5): 3

    Intended Result Formula: Simple counts.

    Constituents are aware of, attend, and participate in collaborative programming

    Unit of Measure: % of growth over year.

    Measure Location: Marketing and Communications

    Measure Owner: University Advancement (J. Staley)

  • Data Source: Career Services, Strategic Partnerships, University Advancement, University Auxiliaries, CE, Admissions, Centers and Institutes, Deans

    Measurement Name Collection Frequency: 1/semester

    Reporting Frequency: 3/year (Fall, Spring, Summer)

    Verified / Validated by: University Advancement Staff

    Presentation: Line graph

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: Faculty Outreach Program --

    Development of faculty exchange or guest lecture programs with high schools and community colleges within the University of Houston-Clear Lake primary service region.

    Faculty Outreach Program

    Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community

    Presence

    Office of the Provost Project Roles and Responsibilities:

    Identify opportunities and respond to and facilitate requests for faculty involvement.

    Intended Result(s): Risks:

    University appears unresponsive

    Improved collaborations with external constituents. Increased enrollment. Name recognition. Enhanced reputation.

    Assumptions and Constraints: Decentralized culture can inhibit sharing of resources

    Management Controls: Office of the Provost Deans Center Directors

    Major Tasks: Identify faculty experts.

    Create and prioritize slate of opportunities.

    Milestones: Creation of an outreach process.

    Repository of faculty expertise

    Establish community impact reports

    Deliverables: Consistently inform the university community of the impact of this endeavor.

    Estimated Staff Commitments: Speaking, consulting or special project work by faculty

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Budget neutral

    Project Performance Measures: Number of engagements

    Targets and Thresholds: All colleges participate

    10 30 50

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description: Create a position that manages

    university-wide outreach initiatives, collects data, creates a process, mechanism, and tool that quantifies campus-wide community engagement, and liaises with various internal areas including Marketing & Communications.

    Position Creation

    Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community

    Presence

    University Advancement Project Roles and Responsibilities: Champion for strategic hiring committee

    Intended Result(s): Risks:

    No resources to fund position.

    Streamlined event scheduling and planning. Comparative data for event improvement. Stronger relationships with external and internal event space users.

    Assumptions and Constraints: Funding; not priority

    Management Controls: University Advancement reports Positive feedback on events

    Major Tasks: Manage all aspects of events.

    Maintain data for all events.

    Milestones: Creation of a job description

    Approved search

    Filling the position

    Deliverables: Position is filled within 3 months of posting

    Estimated Staff Commitments: 1 FTE

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    $80,000 - $100,000

    Project Performance Measures: Fill and retain position

    Targets and Thresholds: Acceptable applicant pool

    15 30 60

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Create a university-wide task force to investigate current resources and best practices for quantifying engagements.

    University Task Force

    Initiative Owner: Strategic Objective(s) Covered: Improve Collaborative Community

    Presence

    University Advancement Project Roles and Responsibilities: Identify partners for the task force

    Intended Result(s): Risks:

    Task force that is not inclusive

    Creation of task force that can identify the best practices. More and better events/engagements.

    Assumptions and Constraints: University recognizes value of task force or does not (constraint).

    Management Controls: Semi-annual reports

    Major Tasks: Identifying participants for task force

    Investigating best practices

    Creating measurables and offering recommendations

    Milestones: Establishment of task force and meetings on a regular basis. Improved engagements based on recommendations

    Deliverables: Semi-annual reports to appropriate leadership.

    Estimated Staff Commitments: Time commitment by task force members

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    No budget necessary

    Project Performance Measures: Increased/improved attendance/involvement in university-sponsored activities.

    Targets and Thresholds: More unique participants at events/engagements.

    30 50 100

  • Strategic Objective Commentary

    7 – Improve Student Experience Process SMT Members: Objective Owners: Ed Waller Tim Richardson Russel Miller Joan Pedro Debby Shulsky Jason Barkmeyer Steven Berberich Dorothy Kirkman OIE member Aaron Hart Lillian McEnery Rob Bartsch Mike McMullen Kara Hadley-Shakya

    Description: Increase access, success and engagement pathways for all types of students, including domestic, international, residential, commuter, graduate and undergraduate students.

    Intended Result(s) Performance Measure (KPI):

    Improve and increase a campus wide set of activities and initiatives to enroll, retain and graduate students Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.

    Enrollment rates, new and continuing Retention rates Graduation rates Co-curricular metrics % change in participation of elective experiential learning experiences/study abroad from year to year (from objective 3)

    New/revised curriculum index (modified from objective 3)

    Strategic Initiative(s): Establish an access, success and engagement committee to oversee the student experience (academic and co-curricular). Create opportunities for faculty to develop innovative teaching and research experiences for students.

    Ensure Strategic Partnerships and Global Learning and Strategy have resources to continue to identify and develop new experiential learning opportunities (from objective 3).

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Objective Name Measure Description:

    Monitor enrollment trends across the colleges and programs.

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer

    Feasibility (1 – 5): 5

    Intended Result Formula: 5 year trends of student enrollment (new and continuing; FTE and SCH) broken down by programs.

    Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Unit of Measure: Whole numbers

    Measure Location: OIE

    Measure Owner: Exec Director OIE/AVP EM

    Data Source: OIE

    Measurement Name Collection Frequency: Each long semester

    Reporting Frequency: Annually

    Enrollment Trends Verified / Validated by: AVP SSI

    Presentation: Line graph

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Objective Name Measure Description:

    Track retention rates across various programs

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer

    Feasibility (1 – 5): 5

    Intended Result Formula: Year over retention rates

    Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Unit of Measure: percentage

    Measure Location: SSI

    Measure Owner: AVP SSI

    Data Source: EAB Navigate

    Measurement Name Collection Frequency: Entering cohorts each long semester

    Reporting Frequency: Each long semester

    Retention Rates Verified / Validated by: AVP SSI

    Presentation: Line graph

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.

    Objective Name Measure Description:

    graduation rates across various programs

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Ed Waller, Joan Pedro, Steven Berberich, Aaron Hart, Mike McMullen OO: Tim Richardson, Debby Shulsky, Dorothy Kirkman, Lillian McEnery, Kara Hadley-Shakya, Russell Miller, Jason Barkmeyer

    Feasibility (1 – 5): 5

    Intended Result Formula: 3 year (transfer) and 6 year (freshman) rates, tracked over 5 years

    Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Unit of Measure: percentage

    Measure Location: OIE

    Measure Owner: Exec Director of OIE

    Data Source: OIE

    Measurement Name Collection Frequency: After each long semester

    Reporting Frequency: Annually

    Graduation rates Verified / Validated by: AVP SSI

    Presentation: Line graph

    Targets & Thresholds:

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Objective Name Measure Description:

    Composite score of the number of co-curricular activities and the Percentage of the students engaged in a co-curricular activity.

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 3

    VP Student Affairs and AVP Student Success initiative

    Feasibility (1 – 5): 3

    Intended Result Formula: Counting the number of activities per year (50%); Number of students over the student population (50%)

    Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Unit of Measure: Whole number

    Measure Location: Student Affairs

    Measure Owner: Interim Director of Student Life

    Data Source: Student Affairs

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Co-curricular metric

    Verified / Validated by: VP for Student Affairs

    Presentation: Line graph

    Targets & Thresholds:

    TBD TBD

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Objective Name Measure Description:

    # of students participating in experiential learning and study abroad.

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 5

    SIO/Exec Director of Strategic Partnerships Feasibility (1 – 5): 5

    Intended Result Formula: Number of students/student cohort (e.g. undergrad)

    Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.

    Unit of Measure: %

    Measure Location: Global Learning and Strategy, Strategic Partnerships, Colleges

    Measure Owner: SIO/Exec Director of Strategic Partnerships

    Data Source: Global Learning and Strategy, Strategic Partnerships, Colleges

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Experiential Learning Metric

    Verified / Validated by: SIO/Exec Director of Strategic Partnerships

    Presentation: Graph

    Targets & Thresholds:

    10% 20%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: Improve Student Experience Process

    Intended Result: Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Objective Name Measure Description:

    New/revised curriculum index (per college) Recommend tracking a % increase over 5 years 10% new/resigned curriculum

    Improve Student Experience Process

    Objective Owner(s) Strength (1 – 5): 5

    Deans, AVP for Academic Affairs Feasibility (1 – 5): 5

    Intended Result Formula: Sum of new/revised classes/total number of classes

    Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.

    Unit of Measure: %

    Measure Location: Colleges

    Measure Owner: AVP for Academic Affairs

    Data Source: Colleges

    Measurement Name Collection Frequency: Annually

    Reporting Frequency: Annually

    Revised Curriculum Index

    Verified / Validated by: Provost

    Presentation: graph

    Targets & Thresholds:

    10% inc.

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Establish a success and engagement committee to oversee the student experience.

    Success and Engagement Committee (SEC)

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Student Experience Process

    AVP SSI and AVP for Student Life

    Project Roles and Responsibilities:

    Identify members, schedule meetings, set mission, agenda and assess work.

    Intended Result(s): Risks: Getting the correct mix of key

    stakeholders with a broad view of role for this topic.

    Improve and increase a campus wide set of activities to enroll, retain and graduate students

    Assumptions and Constraints: There will be wide-spread buy-in. Will the committee have resources to utilize? Do we have the right expertise?

    Management Controls: Oversight by Provost and VP Student Affairs Resources

    Major Tasks: Create the committee

    Establish its charge and process in a manner that incentivizes it to reward innovation.

    Milestones: Form committee and its charge/process

    Assess current state of success and engagement processes at UHCL Develop process to increase and improve S/E processes

    Deliverables: Makes a positive impact on achieving the stated objective

    Estimated Staff Commitments:

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Committee makes budgetary recommendations for new programs or improvement to existing programs to either Academic or Student Affairs.

    Project Performance Measures: See KPIs being tracked

    Targets and Thresholds:

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Create opportunities for faculty to develop innovative teaching and research experiences for students.

    CETL-OSP Initiatives

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Student Experience Process

    AVP AA and Director, CFD, Director of OSP, VP Advancement

    Project Roles and Responsibilities:

    Intended Result(s): Risks:

    Improve and increase a campus wide set of activities to enroll, retain and graduate students (and) Improve the development of student marketable skills through critical thinking.

    Assumptions and Constraints:

    Management Controls:

    Major Tasks: CETL: Offer RFPs for mini-grants targeting curriculum reform OSP/Academic Affairs: explore ways to incentivize innovative research experiences.

    Milestones: Using CETL and OSP develop mechanisms to incentivize creative proposals for new teaching and research experiences Continue to develop proposals for external funding (grants/fundraising)

    Deliverables: Development of innovative teaching and research experiences.

    Estimated Staff Commitments:

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Minigrants: est. 50-100K to seed teaching innovations out of CETL. OSP current has indirect funds and university has received external grants to support student research however additional central funds (200-500K) would be needed to seed innovative

  • ideas to further student research experience (fundraise?)

    Project Performance Measures:

    Targets and Thresholds: 15% increase in new teaching and research experiences over the 5 year period.

    Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Ensure Strategic Partnerships and Global Learning and Strategy have resources to continue to identify and develop new experiential learning opportunities

    Experiential Learning

    Initiative Owner: Strategic Objective(s) Covered:

    Improve Student Experience Process

    SIO and Exec Director of Strategic Partnerships

    Project Roles and Responsibilities:

    Intended Result(s): Risks:

    Improve the development of student marketable skills through experiential learning, critical thinking and globalization opportunities.

    Assumptions and Constraints:

    Management Controls:

    Major Tasks:

    Milestones:

    Deliverables:

  • Estimated Staff Commitments:

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Project Performance Measures:

    Targets and Thresholds:

  • Strategic Objective Commentary

    8 – Improve Business / Academic Operations SMT Members: Objective Owners: Kathy Dupree Nick Kelling Krista Buckminster Brian Stephens Pat Cuchens Mark Denney Aston Hibbits Eric Herrera

    Description: Increase productivity for all resources required to support business and academic operations

    Intended Result(s) Performance Measure (KPI):

    Access to Data Warehouse % of Budget Managers with access to data warehouse % of Budget Managers using data warehouse

    Access to Data Visualization Tools % of Budget Managers with access to data visualization tools % of Budget Managers using data visualization tools

    Managers have process improvement targets % of Managers with process improvement targets

    Strategic Initiative(s): • The creation of a common data warehouse • Development common data visualization dashboards: Financial, Enrollment, Academic Utilization • Development of training on data visualization tool • Develop process improvement training integrated into budget submissions to support stretch goals

    NOTE: Complete one Strategic Objective Commentary for each Objective.

  • Performance Measure Data Definition Table

    Objective: # 8: Improve Business / Academic Operations

    Intended Result: Access to Data Warehouse

    Objective Name Measure Description: Percentage of Budget Managers who have access to

    common data warehouse. Measurement over a 3-year average with a target goal of 100%

    Improve Business / Academic Operations

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster

    Feasibility (1 – 5): 3

    Intended Result Formula: Number of Budget Managers with access to common data warehouse / total number of Budget managers at institution

    Access to Data Warehouse Unit of Measure: Percentage

    Measure Location: OIE

    Measure Owner: Director of OIE

    Data Source: Unit Created

    Measurement Name Collection Frequency: Monthly

    Reporting Frequency: Monthly

    Percentage of Budget Managers with access to data warehouse

    Verified / Validated by: SVPAA

    Presentation: Numeric

    Targets & Thresholds:

    90% 100%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: # 8: Improve Business / Academic Operations

    Intended Result: Using Data Warehouse

    Objective Name Measure Description: Percentage of Budget Managers using data warehouse.

    Measurement over a 3-year average with a target goal of 90% Evidence of use will be in annual assessment plan

    Improve Business / Academic Operations

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster

    Feasibility (1 – 5): 3

    Intended Result Formula: Number of Budget Managers using data warehouse / Total number of Budget Managers at institution

    Access to Data Warehouse Unit of Measure: Percentage

    Measure Location: OIE

    Measure Owner: Director of OIE

    Data Source: Assessment Plan - AMS

    Measurement Name Collection Frequency: Annual

    Reporting Frequency: Annual

    Percentage of Budget Managers using data warehouse

    Verified / Validated by: SVPAA

    Presentation: Numeric

    Targets & Thresholds:

    75% 90%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: # 8: Improve Business / Academic Operations

    Intended Result: Access to data visualization tools

    Objective Name Measure Description: Percentage of Budget Managers with access to data

    visualization tools. Measurement over a 3-year average with a target goal of 100%

    Improve Business / Academic Operations

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster

    Feasibility (1 – 5): 3

    Intended Result Formula: Number of Budget Managers with access to data visualization tools / total number of Budget managers at institution

    Access to data visualization tools Unit of Measure: Percentage

    Measure Location: OIE

    Measure Owner: Director of OIE

    Data Source: Report from Data Visualization Tool

    Measurement Name Collection Frequency: Monthly

    Reporting Frequency: Monthly

    % of Budget Managers with access to data visualization tools

    Verified / Validated by: SVPAA

    Presentation: Numeric

    Targets & Thresholds:

    90% 100%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: # 8: Improve Business / Academic Operations

    Intended Result: Use of data visualization tools

    Objective Name Measure Description: Percentage of Budget Managers using data visualization

    tools. Measurement over a 3-year average with a target goal of 90% Evidence of use will be in annual assessment plan

    Improve Business / Academic Operations

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster

    Feasibility (1 – 5): 3

    Intended Result Formula: Number of Budget Managers using common data visualization tools / total number of Budget managers at institution

    Access to data visualization tools Unit of Measure: Percentage

    Measure Location: OIE

    Measure Owner: Director of OIE

    Data Source: Assessment Plan: AMS

    Measurement Name Collection Frequency: Annual

    Reporting Frequency: Annual

    % of Budget Managers using data visualization tools

    Verified / Validated by: SVPAA

    Presentation: Numeric

    Targets & Thresholds:

    75% 90%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Performance Measure Data Definition Table

    Objective: # 8: Improve Business / Academic Operations

    Intended Result: Process Improvement Goals

    Objective Name Measure Description:

    Percentage of Budget Managers using established Process Improvement techniques to support Budget Stretch Goals and/or Budget Initiatives Evidence of use will be in annual assessment plan

    Improve Business / Academic Operations

    Objective Owner(s) Strength (1 – 5): 5

    SMT: Kathy Dupree, Brian Stephens, Mark Denney OO: Nick Kelling, Pat Cuchens, Aston Hibbits, Eric Herrera, Krista Buckminster

    Feasibility (1 – 5): 3

    Intended Result Formula: Number of Budget Managers using new process improvement techniques in the annual assessment plan / total number of Budget managers at institution

    Annual Process Improvement Goals Unit of Measure: Percentage

    Measure Location: Planning and Budget

    Measure Owner: Director of Planning and Budget

    Data Source: Budget Submission: Hyperion

    Measurement Name Collection Frequency: Annual

    Reporting Frequency: Annual

    % of Budget Managers with process improvement goals in order to achieve budgeted stretch goals

    Verified / Validated by: VPAF

    Presentation: Numeric

    Targets & Thresholds:

    75% 90%

    NOTE: Complete one Performance Measure Data Definition Table for each Performance Measure / KPI.

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    Creation, though internal or external means, a single data warehouse containing Financial, Student, workload, and other data elements derived from automated data sources such as: PeopleSoft, Hobsons, RaisersEdge, Touchnet, T2 (Parking) and others.

    Creation of common data warehouse

    Initiative Owner: Strategic Objective(s)

    Covered: #2, #4, #8, #10, #11, #12 & #14

    UHCL CIO, Director OIE Project Roles and Responsibilities:

    Evaluate options, propose course, and oversee implementation/development/maintenance

    Intended Result(s): Risks: 1: failure will hinder success of several

    objectives, 2: wrong course will hinder outcomes, 3: improper implementation will lead to disuse.

    The creation of a common data warehouse

    Assumptions and Constraints: Assumption: Software Compatibility Constraint: Availability of resources (staffing, budget, technology); Learning curve for employees to new software

    Management Controls: Software/Databases: OIE, UCT, A & F, HR, FMC Financial – Budget / A & F Security Officer (UHS UCT)

    Major Tasks: Select data warehouse architecture

    Form & lead Data governance group

    Create and make assessable data dictionary

    Milestones: Cost proposal, Mapping database

    Creation/Updating, pilot testing Implementation (Fall 2020 / Spring 2021)

    Deliverables: Launch of common data warehouse Introduction to data warehouse to potential users

    Estimated Staff Commitments: Use of current staff

    Purpose/Business Case:

    Estimated budget and type of funds by year:

    Budget for new, technologies, maintenance, etc. Estimate $175 - $275K per year

    Data necessary to make operational decisions is accessible to all budget managers

    Project Performance Measures:

    Budget managers with access to data warehouse Budget managers using data warehouse

    Targets and Thresholds: Efficiency, sound decision making, central location for routine data information

    7.5 85 7.5

  • Strategic Initiative Data Definition Table

    Initiative Name: Initiative Description:

    There are several data visualization tools, select the one that will deliver the best outcomes for UHCL

    Selection of Data Visualization tool

    Initiative Owner: Strategic Objective(s) Covered:

    #2, #4, #8, #10, #11, #12 & #14

    UHCL CIO, Director OIE Project Roles and Responsibilities:

    Evaluate options, propose selection, and oversee implementation and training

    Intended Result(s):

    Risks: 1: failure will hinder success of several objectives, 2: wrong course will hinder outcomes, 3: improper implementation will lead to disuse.

    Development common data visualization dashboards: Financial, Enrollment, Academic Utilization l

    Assumptions and Constraints: Assumption: Software Compatibility Constraint: Availability of Resources (staffing, budget, technology); Learning curve for employees to new software

    Management Controls: Software/Databases: OIE, UCT, A & F, HR, FMC Financial – Budget / A & F Security Officer (UHS UCT)

    Major Tasks: Locating visualization dashboard that will encompass enough tools for majority of departments needs Create and make assessable ready-made dashboards

    Milestones: Cost proposal, Mapping database

    Creation/Updating, pilot testing Implementation (Fall 2020 / Spring 2021)

    Deliverables: Launch of visualization dashboards for data warehouse Introduction of visualization dashboards to potential users

    Estimated Staff Commitments: Use of current staff

    Purpose/Business Case:

    Estimated budget and type of funds by year: Budget for new, technologies, maintenance, etc.

    Estimate $175 - $275K per year

    Project Performance Measures:

    Budget managers with access to data visualization tools Budget managers using data visualization tools

  • Targets and Thresholds: Visual reporting, da