Strategic Mgmt - Session 2 - Environment Scanning.pdf

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    STRATEGIC MANAGEMENT

    Lng Thu HLng Thu H

    Lng Thu H, MBA, PhD Candidate

    [email protected] 0903.001.888

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    Lng Thu HLng Thu H

    ENVIRONMENTAL SCANNING

    UNIT 2

    2

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    CONTENT

    2.1. Business environment analysis

    2.2. External environment scanning (Presentation)

    Lng Thu HLng Thu H

    2.3. Internal environment scanning (Presentation)

    2.4. SWOT matrix

    2.5. Business strategy in global context

    3

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    1.1. BUSINESS ENVIRONMENT

    ANALYSIS

    Macro Environment

    Industry Environment

    Lng Thu HLng Thu H

    44

    The Organization

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    The Strategic-Management model

    Measure

    Implement

    Strategy MarketinImplementGenerateDevelop

    Perform

    External

    Audit

    Lng Thu HLng Thu H

    5

    and

    Evaluate

    Performance

    Finance,

    Accounting,

    R&D,

    and

    MIS Issue

    Management

    Issue

    and

    Select

    Strategy

    and

    Mision

    Statements

    Long-term

    Objectives

    PerformInternal

    Audit

    Strategy

    Fomulation

    Strategy

    Implementation

    Strategy

    Evaluation

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    Analysis tools

    The organization: Different approaches

    Strategic group: MBA programe

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    Industry environment: Five Forces Model

    Macro environment: PESTEL Analysis

    6

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    1.2. EXTERNAL ENVIRONMENT

    SCANNING

    Level of external environment:

    Macro environment (National environment)

    Micro environment (Industry environment)

    Lng Thu HLng Thu H

    Macro environment: PESTEL Analysis

    Industry environemnt: Five Forces Model(Competitive analysis)

    => Os and Ts of SWOT7

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    1.2.1. Political factors

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    1.2.3. Social factors

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    1.2.4. Technological factors

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    1.2.5. Environmental factors

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    1.2.6. Legal factors

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    INDUSTRY ENVIRONMENT

    Five Forces Model:

    Rivalry among competing firms

    Potential entry of new competitors

    Lng Thu HLng Thu H

    Potential development of substitute products

    Bargaining power of suppliers

    Bargaining power of consumers

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    Five Forces Model M.Porter

    Threat of New Entrants (and Entry Barriers)

    Absolute cost advantages Proprietary learning curve Access to inputs Government policy Economies of scale Capital requirements Brand identity Switching costs Access to distribution Expected retaliation

    Proprietary products

    Industry value chain

    from raw materials

    and other inputs, to

    channel, to end

    consumer

    Lng Thu HLng Thu H

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    Source: Adapted from M.E. Porter, Competitive

    Strategy: Techniques for Analyzing

    Industries and Competitors , (New York: Free

    Press, 1980)

    Buyer Power (Channel and End Consumer)

    Buyer concentration Importance of volume to customers Differentiation of inputs Impact of outputs on cost of differentiation Switching costs of customers Presence of substitute products Threat of backward integration

    Costs relative to total purchases inindustry

    Supplier Power

    Supplier concentration Importance of volume to supplier Differentiation of inputs Impact of inputs on cost or differentiation Switching costs of firms in the industry Presence of substitute inputs Threat of forward integration

    Cost relative to total purchases in industry

    Threat of Substitutes

    Switching costs Buyer inclination to substitute Price-performance tradeoff of substitutes Varity of substitutes Necessity of product or service

    Degree of Rivalry

    Exit barriers Industry concentration Fixed costs/value added Industry growth Intermittent overcapacity Product differences Switching costs

    Brand identity Diversity of rivals

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    Degree of Rivalry

    Threat of New Entrants (and Entry Barriers)

    Absolute cost advantages Proprietary learning curve Access to inputs Government policy Economies of scale Capital requirements Brand identity Switching costs Access to distribution Expected retaliation Proprietary products

    Industry value chain

    from raw

    materials and other

    inputs, to channel,

    to end consumer

    Lng Thu HLng Thu H

    17

    Source: Adapted from M.E. Porter, Competitive

    Strategy: Techniques for Analyzing Industries

    and Competitors , (New York: Free Press, 1980)

    Buyer Power (Channel and End Consumer)

    Buyer concentration Importance of volume to customers Differentiation of inputs Impact of outputs on cost of differentiation Switching costs of customers Presence of substitute products Threat of backward integration Costs relative to total purchases in industry

    Supplier Power

    Supplier concentration Importance of volume to supplier Differentiation of inputs Impact of inputs on cost or differentiation Switching costs of firms in the industry Presence of substitute inputs Threat of forward integration Cost relative to total purchases in industry

    Threat of Substitutes

    Switching costs

    Buyer inclination to substitute Price-performance tradeoff of substitutes Varity of substitutes Necessity of product or service

    Degree of Rivalry

    Exit barriers Industry concentration Fixed costs/value added Industry growth Intermittent overcapacity

    Product differences Switching costs Brand identity Diversity of rivals

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    Supplier Power

    Supplier Power

    Threat of New Entrants (and Entry Barriers)

    Absolute cost advantages Proprietary learning curve Access to inputs Government policy Economies of scale Capital requirements Brand identity Switching costs Access to distribution Expected retaliation Proprietary products

    Industry value chain

    from raw

    materials and other

    inputs, to channel,

    to end consumer

    Lng Thu HLng Thu H

    19

    Source: Adapted from M.E. Porter,

    Competitive Strategy:

    Techniques for Analyzing

    Industries and Competitors ,

    (New York: Free Press, 1980)

    Buyer Power (Channel and End Consumer)

    Buyer concentration

    Importance of volume to customers Differentiation of inputs Impact of outputs on cost of diff-tion

    Switching costs of customers Presence of substitute products Threat of backward integration

    Costs relative to total purchases in industry

    Supplier concentration Importance of volume to supplier Differentiation of inputs Impact of inputs on cost or diff-tion Switching costs of firms in the industry Presence of substitute inputs

    Threat of forward integration Cost relative to total purchases in

    industry

    Threat of Substitutes

    Switching costs Buyer inclination to substitute Price-performance tradeoff of

    substitutes

    Varity of substitutes Necessity of product or service

    Degree of Rivalry

    Exit barriers Industry concentration

    Fixed costs/value added Industry growth

    Intermittent overcapacity

    Product differences

    Switching costs Brand identity

    Diversity of rivals Corporate stakes

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    Threat of New Entrants

    Threat of New Entrants (and Entry Barriers)

    Absolute cost advantages Proprietary learning curve Access to inputs Government policy Economies of scale

    Capital requirements

    Lng Thu HLng Thu H

    20

    Source: Adapted from M.E. Porter, Competitive

    Strategy: Techniques for Analyzing Industries

    and Competitors , (New York: Free Press, 1980)

    Buyer Power (Channel and End Consumer)

    Buyer concentration Importance of volume to customers Differentiation of inputs Impact of outputs on cost of differentiation Switching costs of customers Presence of substitute products Threat of backward integration Costs relative to total purchases in industry

    Supplier Power

    Supplier concentration Importance of volume to supplier Differentiation of inputs Impact of inputs on cost or differentiation Switching costs of firms in the industry Presence of substitute inputs Threat of forward integration Cost relative to total purchases in industry

    Switching costs Access to distribution Expected retaliation Proprietary products

    Threat of Substitutes

    Switching costs Buyer inclination to substitute Price-performance tradeoff of

    substitutes

    Varity of substitutes Necessity of product or service

    Degree of Rivalry

    Exit barriers Industry concentration Fixed costs/value added Industry growth

    Intermittent overcapacity

    Product differences

    Switching costs Brand identity

    Diversity of rivals

    Industry value chain

    from raw

    materials and other

    inputs, to channel,

    to end consumer

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    Threats of Substitutes

    Buyer Power (Channel and End Consumer)

    Buyer concentration

    Supplier Power

    Supplier concentration

    Threat of New Entrants (and Entry Barriers)

    Absolute cost advantages Proprietary learning curve Access to inputs Government policy Economies of scale Capital requirements Brand identity Switching costs Access to distribution Expected retaliation Proprietary products

    Degree of Rivalry Exit barriers

    Industry value chain

    from raw

    materials and other

    inputs, to channel,to end consumer

    Lng Thu HLng Thu H

    21

    Source: Adapted from M.E. Porter, Competitive

    Strategy: Techniques for Analyzing

    Industries and Competitors , (New York:Free Press, 1980)

    Importance of volume to customers Differentiation of inputs Impact of outputs on cost of differentiation Switching costs of customers Presence of substitute products Threat of backward integration Costs relative to total purchases in industry

    Importance of volume to supplier Differentiation of inputs Impact of inputs on cost or differentiation Switching costs of firms in the industry Presence of substitute inputs Threat of forward integration Cost relative to total purchases in industry

    Threat of Substitutes

    Switching costs Buyer inclination to substitute Price-performance tradeoff of

    substitutes

    Varity of substitutes Necessity of product or service

    Industry concentration

    Fixed costs/value added

    Industry growth Intermittent overcapacity

    Product differences Switching costs Brand identity

    Diversity of rivals

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    Os-Ts of SWOT Matrix

    Lng Thu HLng Thu H

    Os : List the firms key external Opportunities.

    Ts : List the firms key external Threats. 22

    2 3 INTERNAL ENVIRONMENT

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    2.3. INTERNAL ENVIRONMENT

    SCANNING

    Management-function approach

    Management-area approach

    Lng Thu HLng Thu H

    Resource-based approach

    Value chain approach

    => Ss and Ws of SWOT

    23

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    2.3.1 Management-function approach

    Abillity of Planning

    Ability of Organizing

    Lng Thu HLng Thu H

    Ability of Directing

    Ability of Co-ordinating

    Ability of Controlling

    24

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    2.3.2. Management-area approach

    Materials management

    Finace management

    Lng Thu HLng Thu H

    Marketing mangement

    Personnel management

    MIS management

    Official and legal

    issues management

    25

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    2.3.3. Resources-based approach

    Human resource

    Finance resource

    Lng Thu HLng Thu H

    Tangible-property resource

    Information resource

    Intellectual-property resource

    26

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    Primary activities

    Inbound logistics (receiving, warehousing, and inventory):

    Control of input materials.

    Operations (machining, assembling, and all other activities):

    transform inputs into the final product.

    Lng Thu HLng Thu H

    , ,

    activities): required to get the finished product to the customer

    Marketing and sales (channel selection, advertising, pricing,

    and other activities): associated with getting buyers to

    purchase the product.

    Service (customer support, repair services, and other

    activities): maintain and enhance the products value to the

    customer.

    28

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    Ss-Ws of SWOT Matrix

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    Os : List the firms key internal Strengths.

    Ts : List the firms key internal Weakness.

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    2.4. SWOT MATRIX

    Lng Thu HLng Thu H31

    STRENGTHS S

    STRENGTHS S WEAKNESSES W

    WEAKNESSES W

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    THE SWOT MATRIX

    FOR

    A CRUISE LINE COMPANY

    THE SWOT MATRIX

    FOR

    A CRUISE LINE COMPANY

    1. Hold 34% market share

    2. Largest fleet of ships

    3. Six different cruise lines

    4. Innovator in cruise travel industry

    5. Largest variety of ships

    6. Building largest cruise ship7. High brand recognition

    8. Headquatered in Tampa

    9. Internet friendly (online booking 30%)

    1. Hold 34% market share

    2. Largest fleet of ships

    3. Six different cruise lines

    4. Innovator in cruise travel industry

    5. Largest variety of ships

    6. Building largest cruise ship7. High brand recognition

    8. Headquatered in Tampa

    9. Internet friendly (online booking 30%)

    1. Major loss in affiliated

    operation

    2. Increased debt from

    building new ships

    3. Not serving Asian

    market

    4. ROI ratio is 4%

    1. Major loss in affiliated

    operation

    2. Increased debt from

    building new ships

    3. Not serving Asian

    market

    4. ROI ratio is 4%

    OPPOTUNITIES O

    1. Air travel has decreased (9/11)

    2. Asian market not being served

    3. Possible accquisition of Princess Cruise

    OPPOTUNITIES O

    1. Air travel has decreased (9/11)

    2. Asian market not being served

    3. Possible accquisition of Princess Cruise

    SO STRATEGIES

    1. Increase capacity of ships to obtain

    travelers from air industry (S6, O1, O3)

    SO STRATEGIES

    1. Increase capacity of ships to obtain

    travelers from air industry (S6, O1, O3)

    WO STRATEGIES

    1. Begin serving Japan and

    Pacific Islands (W3, O2,

    WO STRATEGIES

    1. Begin serving Japan and

    Pacific Islands (W3, O2,

    Lng Thu HLng Thu H32

    Lines

    4. New weather forecast systerm available

    5. Rising demand for all-inclusive vacation

    packages

    6. Families have increased disposal incomes

    7. Marriarate are ups=> more honeymoon

    Lines

    4. New weather forecast systerm available

    5. Rising demand for all-inclusive vacation

    packages

    6. Families have increased disposal incomes

    7. Marriarate are ups=> more honeymoon

    2. Display the weather of vacation

    locations on Web site (S9, O4)

    3. Offer Trans Atlantic Cruises (S6, O4)

    4. Acquire P&O Princess (S1, O3)

    2. Display the weather of vacation

    locations on Web site (S9, O4)

    3. Offer Trans Atlantic Cruises (S6, O4)

    4. Acquire P&O Princess (S1, O3)

    O3, O4)

    2. Use weather forcast to

    alert customers of

    potential storm during

    their vacation (W1, O4)

    O3, O4)

    2. Use weather forcast to

    alert customers of

    potential storm during

    their vacation (W1, O4)

    THREATS T

    1. Decreased in travel since 9/11

    2. Terrorism

    3. Competition within industry

    4. Competition among other types of vacations

    5. Economics recression

    6. Chance of natural disasters

    7. Increase fuel prices

    8. Changing goveronment regulations

    THREATS T

    1. Decreased in travel since 9/11

    2. Terrorism

    3. Competition within industry

    4. Competition among other types of vacations

    5. Economics recression

    6. Chance of natural disasters

    7. Increase fuel prices

    8. Changing goveronment regulations

    ST STRATEGIES

    1. Advertise ship variety, brand

    recognition, and safety policies (S3,

    S7, T1, T2, T5)

    2. Advertise alternate vacations that

    are not affected by hurricane season

    (S3, T5, T7)

    3. Offer discounts on Web site (S9, T6)

    ST STRATEGIES

    1. Advertise ship variety, brand

    recognition, and safety policies (S3,

    S7, T1, T2, T5)

    2. Advertise alternate vacations that

    are not affected by hurricane season

    (S3, T5, T7)

    3. Offer discounts on Web site (S9, T6)

    WT STRATEGIES

    1. Lower prices of cruises

    during hurricane season

    (W1, T6)

    2. Research viability of

    entering other foreign

    markets (W2, W3, T8, S9)

    WT STRATEGIES

    1. Lower prices of cruises

    during hurricane season

    (W1, T6)

    2. Research viability of

    entering other foreign

    markets (W2, W3, T8, S9)

    2.5. BUSINESS STRATEGY IN

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    2.5. BUSINESS STRATEGY IN

    GLOBAL CONTEXT

    Multinational Corporation (MNCs)

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    Globalization

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    B f i i i l k

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    Before entering international market

    Journal and patent reports

    Advices from academic and research organizations

    Lng Thu HLng Thu H

    Form partnerships

    Conduct extensive researchs

    35

    Gl b li ti

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    Globalization

    Process of worldwide intergration

    Domestic, other individual contries, and global:

    Lng Thu HLng Thu H

    Profitability of a firm

    Industries: Different level of globalization R&D needs

    Low-cost manufacturing

    36