Strategic Meetings Management, the future today?

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    Strategic Meetings Managementthe future today? May 2012

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    Agenda

    Strategic Meetings Management Challenges

    Goal of Clinic Introduce new solutions

    Why the solutions of today have benefits?

    The Solutions Live Demonstration

    Questions & Answers

    Please ask questions as we go

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    Why people pursue Strategic MeetingsManagement Policies?

    Benchmark Meeting Program Impact Area of Impact

    Process automation 3% - 6.5% Cost

    Sourcing & Procurement 4.8% - 8% Cost

    Visibility & Control 2.4% - 5.5% Cost

    Compliance & Risk 1.6% - 5% Cost

    Meetings Effectiveness 0.5% - 5% Revenue & Benefit

    Total 12.3% - 30% Cost & Benefit

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    SMMP Industry TrendsHow big is the pie?

    Residential 99bn

    Non Residential< 30 delegates24.8bn

    58%of external driven bylack of internal

    Source: BDRC

    29%of internal driven bygeocentric need

    68%of Hotel Meetingsnon residential

    Source: Grass Roots Meetings Industry Report-

    Starcite Study

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    External MeetingsInternal Meetings

    Internal and External MeetingsWhy are they so painful? Can they be improved?

    58% of externalgenerated by lackof internal

    Thats a high

    failure rate

    Internal Meetings

    Why?Other areas

    Monday & Fridaytoo many internalrooms

    Tues-Thursdaynever enough

    The Real Estate &FM guys cant win!

    Easy to access?

    Can you bookfreely online?

    Are they guarded

    vociferously?

    Are supportservices reliable?

    Is there a peckingorder to acquireone?

    And if you overrun?

    Your clients arelate?

    Heavily utilised?Reality less than30%

    High Amend &Cancel rate 30%+

    90% supply arehoteliers

    Lack of quality IT

    No Online

    Inventory ~whatsoever

    High cost HighTouch to phone &Book

    Are they in allfinancial centres?

    Channels to bookare high touch too

    ~ HBAs

    21st century Wifi?

    21st centuryRe-Charging forIPADs , IPhones

    Can you measurespend easily?

    Can you consolidatesuppliers?

    Is the MeetingEffectivenessalways there?

    No automation,measurement,

    visibility or control

    Why?Internal Meetings Other areas

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    Future Customer DemandsMerged Solutions

    Large Meetings

    Small Meetings

    Internal Meetings

    No longer all the travelto the meeting

    Book the meeting too!

    Integrate Meetings& Flexible working

    Hot Desks, Day Offices

    The whole unifiedCommunications suite

    Instant Messaging

    Audio Conferencing

    Video Conferencing

    From any device intothe meeting

    Skype

    Microsoft 360

    Apple

    More Advanced

    Less Secure

    Manage allMeetings

    IntegrateMeetingswith travel

    MergeMeetings intoWorkplaceManagement

    Integrate allaudio & visual

    Look howfast they aremoving

    IncorporateYour Own

    Devices

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    Why Condeco & Regus?

    Global Inventory 1200 Business Centres

    Access Regus through the Outlook schedulerconnected to Regus Inventory

    Book Internal & external meeting rooms using thesame DESKTOP systems

    Drive compliance at the DESKTOP, all integratedinto the Exchange or Notes server

    4,500 Meeting Rooms 850 HD Video Rooms38,000 Hot Desks

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    Demonstration

    Integrated into MS Exchange & Directories

    Desktop deployment for officebased workers

    Easy to use, now alleviates internalresource limits & related stress

    Web Services for mobile deployment

    Extends control agenda by deliveringa mobile working platform

    Source / schedule solutions in real time

    No reason for lack of compliance

    Condeco Scheduling

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    4 Innovative Solutionsfrom Condeco & Regus

    Overflow to an outsourced meeting room &flexible workspace provider

    No last minute panics

    Consolidate Suppliers & gain leverage,

    we will show you this live today

    Strategic Meetings Management

    Gain Visibility, Control & Save

    Alternative to Travel which helps drive VideoConferencing utilisation

    Add 550 Video City Pairs & 850destinations to your video network inone move

    Optimise real estate sq ft costs & VideoConferencing capital expenditure

    Review Fixed Cost Infrastructure V

    Variable Cost pay as you go flexible

    working solutions

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    Whats Delivered

    Visibility

    Visibility reporting by costcentre an usage type

    Reporting suite of standard &Bespoke Crystal reports

    Control Savings

    Control simple MSOutlook and webbooking service to drivecompliance

    Authorised & Permissionbased usage at the users

    finger tips

    Real savings in yourFixed cost floor spaceand travel expensebudgets

    To suit a Travel ManagersAgenda, A Real Estate

    Agenda, a WorkplaceDirectors Agenda

    Huge compliance as its a

    technology supportedsolution users can accesseasily

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    Key Benefits

    Take control & savemoney on small

    meetings.

    Meetings Manager

    Travel ManagerFinance

    Easy to deploy.

    Enable a Video1st Policy today.

    Save 30% and switch fixed

    costs to variable costs.

    The right Real Estate

    portfolio efficiency.

    Real Estate

    Get visibility andconsolidate suppliers.

    Procurement

    StakeholderThe rooms you need,

    when & whereyou need them.

    Meeting Host

    Book by desktop, laptop,

    tablet, simple to use &peace of mind.

    Meeting Booker

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    Next Steps

    Meeting Rooms now

    Hot Desk & Day Offices & Video will beavailable in the next 30 days

    The upgrade is a 24 hour SoftwareRelease Upgrade

    The Regus module forCondeco

    Questions & Answers

    Lynda LoweSales & Marketing [email protected]

    Simon HuntVice President of Business Development

    [email protected]

    The Regus Condeco121 Offer

    Plus 25% offRoom Charges

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    Step 1: User schedules an appointment andchecks for a meeting room through MS Outlook

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    Step 2: User finds a room with VC and selects this room

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    Step 3: User selects any additional VC end points andmeeting rooms and adds these rooms to the booking.

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    Step 4: User confirms meeting room and anyadditional resources

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    Step 5: User confirms the meeting and it saves intheir Outlook appointment diary

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    Step 6: User finds a room but there is no internal availability orthey have access, such as a Travel or Meetings Manager to

    book an external room

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    Step 7:User carries out an external room searchby location into the Regus room inventory

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    Step 8: User is presented with external meeting roomoptions with pre-determined preferential rates

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    Step 9: User selects the available room to meettheir requirements

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    Step 10: User confirms their booking

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    Step 11: External room booking is confirmed, withouthaving to leave the Condeco system