IASW 2005August 24, 2005

ICT Opportunities and Challenges forRemote ServicesJouni PyötsiäICT DevelopmentMetso Automation

© Metso Corporation 2003

1. Metso’s Business Environment

2. ICT Framework

3. ICT Solutions

4. Towards New Challenges

5. Summary

Contents

2

3 © Metso Corporation 2003

1. Metso’s Business Environment

4 © Metso Corporation 2003

Metso in Brief

• Global supplier to the pulp andpaper industry, and the rockand minerals processingindustry

• Business areas:- Metso Paper 38%- Metso Minerals 33%- Metso Automation 13%- Metso Ventures 9%

• Net sales of EUR 4.0 billion in2004

• Approx. 23,000 employees inmore than 50 countries

5 © Metso Corporation 2003

Cornerstones of Metso’s Strategy

Large installed base

Integration ofautomation andICT

In-depthknowledge of

customers’productionprocesses

Uniquecombination

• Approximately 2,000 paper machines• 800 pulping systems• 30,000 crushers• 15,000 screening systems• 3,000 grinding mills• > 1,000,000 industrial valves

• Approximately 2,000 paper machines• 800 pulping systems• 30,000 crushers• 15,000 screening systems• 3,000 grinding mills• > 1,000,000 industrial valves

6 © Metso Corporation 2003

Renewal opportunities

Processinstallation

Processuptime

New processsolutions

Processperformance

Life Cycle CommitmentProducts and services for allphases of plant’s life

© Metso Corporation 2003

Innovation through IntegrationSustainable innovation demands the close integration of ICT,automation technology and business processes.

ICT

EmbeddedAutomation

andIntelligence

BusinessModels

andProcess

8 © Metso Corporation 2003

2. ICT Framework

9 © Metso Corporation 2003

Metso Paper

Metso Minerals

Metso Automation

Metso Ventures

Customers Metso

BusinessPartners

Internet

Business Hub

Metso’s ICT Environment

10 © Metso Corporation 2003

3. Remote and Networked Service Solution

11 © Metso Corporation 2003

ICT in Lifecycle ManagementRemote Service Solution

Systemsand

embeddedintelligence

Metsobusiness

applications

Remoteconnection

Messaging and

integration

Enterpriseapplicationintegration

12 © Metso Corporation 2003 CONFIDENTIAL

The key issues in Site Hub design are: open standards, informationsecurity, reliability, connectivity and manageability. These requirementsare met by combining a traditional EAI platform with new features, whichare specially designed upon industrial needs.

In addition to basic EAI functionality the Site Hub includes the followingfeatures:

• Message and Application management• User Management• Message security• System and application monitoring• Factory floor integration• Partner network integration• User interface support

Site Hub - Solution Description

13 © Metso Corporation 2003

Remote and Networked ServiceArchitecture

Fire wallVPN

Service NetworkCustomer Site 1

Fire wall

Customer Site 2

Customer Site nFire wall

Fire wall

Legacy systems

Legacy systemsConnection toMETSO EAI

Global Administrator Interface

Local Administrator Interface

Local Administrator Interface

Local AdministratorInterface

SiteHub Central

Hub

SiteHub

SiteHub

Single Devices

R&D

GPRS /GSM

Metso Site

14 © Metso Corporation 2003

4. Towards New Challenges

15 © Metso Corporation 2003

Towards New Challenges

• Better interoperability• Better information and knowledge management• More automated analyzing and reasoning• Better learning capabilities• More effective business process automation

• Cost effectiveness

16 © Metso Corporation 2003

New Challenge

Field Agent

© Metso Corporation 2003

Devices, Modules, Function blocks ...

Intelligent Agents• Multi-channel communication• Networked based learning• Embedded intelligence

Technology Trends

Objects• PDM• Simulation models• Spare parts

18 © Metso Corporation 2003

Field Agent ConceptChallenge: Network based learning

Field Agent Server

InstalledKnowledge

Base

Field Agent

Field AgentField Agent

Analysing

Learning

A

B

C

D

XYZ

A

C

B

D

From Information toKnowledge

Maintenance Index

Time

Actions required

Vision 1998

19 © Metso Corporation 2003

New Challenge

Semantic Approach

20 © Metso Corporation 2003

Semantic Web Development

SmartResource Project

Co-operation project withIndustrial Ontologies Group, University of Jyväskylä

SmartResource Project LeaderProf. Vagan Terziyan

21 © Metso Corporation 2003

• The projects is providing solutions, tools andplatforms to make heterogeneous industrialresources (files, documents, services, machines,devices, processes, systems, human experts, etc.)web-accessible, proactive and co-operative.

• The main objective is to combine the emergingSemantic Web, Web Services, Peer-to-Peer, MachineLearning and Agent technologies for the developmentof smart maintenance management environment.

SmartResource Project

By Industrial Ontologies Group

22 © Metso Corporation 2003

On-line learning

On-line learning

Smart Maintenance Environment

“Devices with“Devices withon-line data”on-line data”

“Experts”“Experts”

Maintenance

Maintenance

“Services”“Services”

exchangeexchange

datadata

Maintenance

Maintenance

datadata

exchangeexchange

By Industrial Ontologies Group

Anal

ysin

g re

sults

Anal

ysin

g re

sults

23 © Metso Corporation 2003

SmartResource ProjectLayered Cake of Specifications

RscDF Schema for themaintenance domain

XML as a basis for RDF, RDFS and document serialization

RscDF document with encoded data

RDF Specification as a language for datarepresentation in an RscDF document

RD

FS co

ntai

nson

tolo

gica

l bas

isfo

r RD

F an

d R

scD

F

OWL provides ontological extensionfor RDFS and RscDF Schema

By Industrial Ontologies Group

24 © Metso Corporation 2003

Two Stages of Adaptation

…

XML1

XML2

XMLn

XML0

Based on UnifiedState/ConditionDescription XML

Schema

Syntactic Adaptation:Syntactic Adaptation:XSLT-Transformation

SemanticSemanticAdaptation:Adaptation:

Based on Ontology ofTemplates andMapping Rules

General Adaptation Framework

By Industrial Ontologies Group

- Devices

- Machines

- Systems

- Sub-processes

25 © Metso Corporation 2003

Summary1. New value innovations

• Integration of ICT, technology and business processes• Customers and partners networking

2. Strong remote service business focus• On-line information available from customers processes, machines and devices to support service business• Development focus step by step to agent technologies• Development through concrete business cases

3. Operational excellence• Cost reduction through business process automation• Open standards

- Web Services (SOAP, WSDL, UDDI and SOA)- Semantic web (RDF, OWL, DALM-S...)

© Metso Corporation 2003

ThankYou