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8/18/2019 STPD of TCS
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STPTCS
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Market Segments
•Enterprises seeking IT solutions IT services IT infrastructure services Enterprise solutionsConsultingBusiness process outsourcingBusiness intelligence and performance management Engineering and industrial services
IT and business solutions for small and medium business enterprises
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Target Group
•Large overseas enterprises along with domestic Focus on emerging markets as well.
• Diferentiated strateg
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!ositioning
•
Trustworth compan with "ig customers
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Diferentiation
•
!ioneer in the industr # $rand• Integrated %ull&services plaer
• 'olla"oration with multiple stakeholders
• Glo"al (etwork Deliver Model
•
)igh *ualit and Ma+imum securit
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, !-s
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!roduct
•
T'S "eing a services compan %ocuses on providing custosolutions to its clients.Areas of Business Services
•IT services
•IT infrastructure services
•Enterprise solutions
•Consulting•Business process outsourcing
•Business intelligence and performance management
•Engineering and industrial services
•IT and business solutions for small and medium business enterprises
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!ricing/
•
T'S practices two kind o% pricing schemes/a0 !er hour $ased
"0 !ro1ect $ased
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!lace/
•
T'S has alwas tried to locate itsel% near the clielot o% pro1ects T'S is associated with are on doneclient site. 2lso T'S uses lot o% technolog to proits clients with su3cient resources and minimielimitations.
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!romotion
•
Image "uilding 4 $rand !ositioning
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!eople
•
Getting on the "alcon/ the "usiness leaders at Tview patterns as i% the are on a "alcon
•Identifying the adaptive challenge: The leaders at TCS hav
identified the adaptive challenges hich include
!eploying organi"ation ide netork to tap the opportunities prov
internet
#nticipate a number of technologies that ould have an impact in
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!eople
•
Maintain disciplined attention: $or this TCS takes folloin% #dheres to TC&C ' Tata Code of Conduct(
% Professionalism at ork )!ressing and personal grooming
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!eople
•
Giving work back to the people: TCS get people to assume more respofollos:
TCS indulges in a People Engagement activity called PEEP for strengthe
communication process* It involves conducting employee meetings acros
PEEP stands for
P Proactive
E Employee
E Engagement
P Programme
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!eople
Program called P+&PE, is folloed to understand hat an associate can dhis and organi"ational goals* It stands for :
P Professional e-cellence
R +ole enhancement
oning TCS culture
P Personal groth
E employee involvement
! ,earning
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!rocess
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!hsical evidence
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Threat of New Entrant
&Low capital re5uirements
&Large value chain
&M('-s
Bargaining Power ofBuyers
&6er high
&Large num"er o% IT companies
&)uge decline in IT e+penditure.
Bargaining Power of
Suppliers&Slowdown7 the 1o" cuts7 and thelaofs
&Demand and suppl o% ITpro%essionals
&2vaila"ilit o% vast talent pool
Threat of Substitute
Products&)igh
&8ther ofshore locations
&!rice
Rivalry among competingrms in industry
&Strong competitors
&Low cost&)igh industr growth
Porter"s #ive #orces Analysis of $%S