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Stopping Authorization Card Signing
BEFORE It Begins
CVR Dr Charles L Hughes
EMPLOYEE FREE CHOICE ACT
A CVR VALUE SYSTEMS APPROACH
6 WAYS TO COMMUNICATE WHY UNION CARDS ARE TO BE AVOIDED
Values are…• Created through language
• Learned by experiences
• Alternative realities
• Deeply programmed
• Resistant to change
CLANNISH
• Respects experienced & competent leaders
• Needs closeness to the work group
• Family always comes first
• Job security is very important
• Believes in always doing a good job
Union Viewpoint• Unquestioning obedience to
Chieftain• Absolute literal acceptance• Applicable only within own Clan• Irrelevant when dealing with other
clans• Legality is non-issue
Ideas: Clannish
• Chieftain must be trustworthy
• Clear instructions from the chieftain
• Redundant reminders not to sign
• Cost of dues to family buying habits
• Outsider intervention into family
CYNICAL
• Prefers to be self-reliant in tough situations
• Can handle more stress than others
• Prefers to work alone – not groups
• Likes a tough boss & clear expectations
• Looks out for own interests
Union Viewpoint• Disregard of laws & customs
• Consequences are irrelevant
• Will conform on surface
• Plots to violate rules
• Blames others if caught
Ideas: Cynical
• If possible,correct this “hiring error” before organizing begins
• Emphasize consequences for Solicitation & Distribution
• Alienate him/her from the Clan
• Discipline for any coercion of others
• “Dis-invite” from most meetings
CONVENTIONAL
• Expects ethically pure management
• Believes work should always be done correctly & with top quality
• Loyal to the organization & USA
• Knows right from wrong in all matters
• Seniority is very important
Union Viewpoint• Believes the written word is absolute
and literal
• Based in religious beliefs
• Perceives rules as unyielding
• Internalized codes of conduct
• Punishes for errors
Ideas: Conventional
• Refer often to written Company policies
• Emphasize authorization cards as legal documents (power-of-attorney)
• Highlight tradition of being Unionfree
• Documented corruption in unions
(only where true)
• Apologize profusely for own mistakes
COMPETITIVE
• Prefers work that is challenging
• Believes getting ahead & making money is top reason for working
• Always looking for advancement
• Likes people with high energy
• Believes can learn a lot from managers
Union Viewpoint
• Ethics subordinate to own goals
• Actions always involve money
• Alternative career opportunity
• Politician, not a “true-believer”
• Litigates meaning of words
Ideas: Competitive
• Management career would pay better (with more “perks”) than union position
• Loss of individual identity& achievement
• Dues do not have a good ROI
• Union headquarters controls the locals
• Why sign a card & let someone else represent own interests?
COMPASSIONATE
• Prefers chance to work with people
• Work-group compatibility is key
• Believes company should accommodate people’s special needs
• Puts people before productivity
• Competition is to be avoided
Union Viewpoint• Protective of the masses
• Concern for environment
• Anti-establishment bias
• Mission is to limit power
• Worldly viewpoint
Ideas: Compassionate• Divisiveness between card-signers versus
non-signers – everyone knows• Loss of secret-ballot is evidence of union’s
“undemocratic” regime• Enforced uniformity forecloses helping those
with special needs• Unions rule by enforcement of contract• Penalties for disobeying union committee
CONSCIOUS
• Prefers work that gives chance to learn
• Believes in continuous improvement
• Likes chances to do new things or do things differently
• Freedom from rules that make no sense
• Prefers to work with people from whom one can learn new things
Union Viewpoint• Selectively applied
• Adaptive to situation
• Basically Conventional
• Acknowledges exceptions
• Creates higher concepts
Ideas: Conscious• Give information only when asked• Attempt no persuasion or lecturing• More interested in the process of
organizing than Unions, per se• Likely to question others about their
union views• Could be helpful in raising doubts about
unions & the meaning of cards
VALUES• Remember – we are all mixtures of these
Values• We all have to learn to listen & communicate in
different ways to people with different values• We are all hired & paid to change behavior –
not values• But, we can change behavior without changing
values
© Charles Hughes CVR Dallas 2009
