Sage 300 | One-Stop Solution • FIRST Sage Authorised Training Centre • LONGEST Heritage of Trust by Accountants, since 1987 • LARGEST Team of Sage 300 Certified Consultants

Stone Forest IT

IT Advisors to Growing Businesses

1Able to Support Every Stage of Your GrowthWe are experienced in serving SMEs and MNCs. We understand the challenges faced by businesses of every size and at different stages of growth.

2Technically Competent & Sage 300 Certified ConsultantsOur Sage 300 team is helmed by veterans with more than 15 years of practical experience in deploying and supporting all versions of Sage 300 for over 1,000 users.

3Client ConfidentialityOur consultants’ code of conduct is like no other, as they abide by the same stringent and high standards expected of accountants, by virtue of our position as part of a leading accounting group. This ensures our clients can trust us to safeguard the integrity of their data.

4IT Advisory CapabilitiesWe are not merely a service provider. With our strong accounting and business advisory background, we have the insights and knowledge of industry best practices to better understand your needs and concerns.

THE STONE FOREST IT ADVANTAGE

OUR CLIENTS• Local SMEs that not only implement financial modules but also operation modules to automate business processes

• Foreign firms with Singapore operations requiring a cost-effective ERP system that integrates with their headquarters’ reporting system

• VWOs, NPOs and public-listed corporations requiring a system that is proven to ensure integrity of financial data

Stone Forest IT (SFIT) is the IT services arm of the Stone Forest group, while its CPA Practice, RSM in Singapore, is a member of RSM International, the world’s 6th largest accounting and consulting network with a global reach of over 760 offices in 120 countries. Together, they form the largest accounting and business advisory group outside the Big 4 in Singapore, with a total staff strength of over 950 in Singapore and another 320 staff across 6 offices in China. With a total headcount of 60 comprising Certified System and Network Engineers and Sage Certified Consultants, SFIT primarily offers Sage 300 (formerly known as ACCPAC), Sage X3, Sage CRM, IT Infrastructure and IT Security solutions.

A registered GeBIZ Trading Partner and EPPU-registered supplier at financial grade S9, we have the ability to support projects with a tendering capacity of up to S$30 million.

PROVEN METHODOLOGY OF SERVICE DELIVERYOur comprehensive ACCPAC Care Managed Services are delivered though a proven methodology to meet your current and future business needs. We provide the right PEOPLE, PLATFORM AND PROCESSES to effectively implement and support your Sage 300 system:

PEOPLEOur pool of Sage 300 Certified Consultants is among the best in the industry.

PLATFORMOur suite of mobile solutions and payment/collection tools extend your Sage 300 system’s capabilities, allowing you to do more without having to build these tools from scratch.

PROCESSESWe adopt proven best practices and a well-defined methodology to handle complex management reporting requirements, which ensures statutory compliance at the same time.

Sage 300 (system) is a robust accounting and operations system that helps businesses succeed by presenting valuable financial information in a clear, understandable format for critical decision making. With the largest team of Sage 300 Certified Consultants for over 25 years, Stone Forest IT (SFIT) is able to offer the same level of services to both SMEs and MNCs in implementing and upgrading all versions of Sage 300. With growing businesses requiring specialised features, SFIT helps in customisation and integration of the various utilities and optimisation of ERP investment to increase business agility. Monthly classroom training using Stone Forest Academy’s customised training materials assists clients in better utilising the system. Upon successful implementation, SFIT offers ACCPAC Care – a maintenance programme that supports clients’ system and IT infrastructure needs.

• Offer best practices in managing client’s IT environmentAdvisory

• Perform basic IT and network support on client’s workstationsIT Support

• Service desk: Phone, remote and technical support• Routine preventive maintenance• Year-end support

Maintenance

• Monthly classroom training using Stone Forest Academy customised training materialsTraining

• Assist clients in documenting their Sage 300 and IT environments for ease of support and internal audit purpose

Documentation

ACCPAC CAREA single maintenance programme offered by Stone Forest IT to support your Sage 300 system and IT infrastructure. We believe this support model best fits the needs of our SME clients, eliminating the pain of managing 2 vendors.

What Will You Get?• Understand GST requirements on filing and

record-keeping• Review correctness of GST submissions• Reduce risks of incurring penalties on errors made

When Do You Need ASK?• Improve internal processes along scale of good

practices and strengthen your GST compliance• Guidance on self-review of GST returns filed in

the past financial year(s)

VALUE-ADDED SERVICESGST Assisted Self-Help Kit (ASK)

ASK is a self-assessment package by IRAS (Inland Revenue Authority of Singapore) designed to help GST-registered businesses effectively manage their compliance. It focuses on 3 key aspects:

• Put in place GST Practices comprising People, Record-Keeping, Systems and Internal Controls to properly handle the GST reporting of transactions;

• Assess through a Pre-Filing Checklist to ensure GST returns are correct before submission; and

• Conduct Annual Review of past GST returns for early detection of errors.

What Will You Get?• Improve transaction processing speed• Shorter loading time in retrieving information• Reduce operating cost with less hardware

maintenance

When Do You Need Data Housekeeping?• Transaction processing is getting slower• Long loading time for search item• Exhausted server storage space• Outdated databases requiring maintenance

Data Housekeeping and Data Health Check

Data Housekeeping is an essential part of keeping your system running smoothly. It helps to improve system performance by reducing database size and ultimately increases the responsiveness of your system.

What Will You Get?• Discover inaccurate data or data loss• Advice to rectify outdated or duplicated data and

synchronise between various user groups

When Do You Need Data Health Check?• Discovery of duplicated information in your system• Inability to find data that should be in the system• Sensitive data starts to show signs of inaccuracy

or inconsistency

Maintaining data accuracy is crucial to businesses. Erroneous or missing data can impair your ability to make strategic decisions or result in financial losses. Data Health Check ensures that the integrity of your data remains uncompromised.

BACKUP MANAGEMENTData Backup and Restoration

An accidental file deletion, a virus/hacker attack, human error, power outage or natural disaster can prove to be catastrophic for individuals or businesses. There is now a simple process to back up your files to a separate location, retrieve and restore them back to your hard drive without much hassle and resume daily operations.

Review of Accpac Users’ Security Access Control (SAC)

Delegating user rights on a machine is a key part of security and risk management, and should be balanced with business continuity concerns.

importantDisaster Recovery Planning

Disaster recovery (DR) planning comprises the process, policies and procedures related to preparing for the recovery or continued operation of an organisation’s technology infrastructure. DR planning involves a significant investment of time and money with the aim of minimising losses should a disruptive event occur.

As IT systems have become critical to the smooth operation of a company, it is important to ensure business continuity with a sound disaster recovery and risk management plan to counter potential disaster, be it natural or human-induced.

What Will You Get?• Protect against accidental loss of user data,

database corruption, hardware failures and/or natural disasters

• Prevent financial loss arising from business disruptions

• Less need for human intervention with automatic backup implementation

When Do You Need Data Backup & Restoration?• Availability of historical data for business continuity• Concerned with stolen or lost critical data • Prevent unauthorised access to data• Protect corporate data against a wide range of risks

and threats

What Will You Get?• Reduce risk of business failure• Reduce risk of liabilities and penalties associated

with regulatory compliance• Improve operations and manageability of your

backup system and data availability

When Do You Need Disaster Recovery Planning?• Ensure critical data, applications and systems are

protected in case of a disaster• Reduce complexity of managing complex servers

and storage platform• Reduce costs of building and managing DR

infrastructure

What Will You Get?• Perform housekeeping of users’ login accounts• Proper segregation of access rights• Document security access rights for audit

purpose

When Do You Need SAC?• Review of user’s role or functions in Sage 300

based on Audit Compliance and Group policy• Tedious management of individual user rights• Eliminate unauthorised data access and tighten

controls

Customised Utility

• Order Processing

Customised Utility

• Batch InvoicesConversion

Customised Forms / Reports

• Purchase Order• Invoice

• Outstanding Order• A/R Aging

Commonly used tools:• AP Import Utility • Order Lines Import Utility• AR Import Utility • AP Multi-Currency Aging• GL Import Utility • AR Multi-Currency Aging

XLS PDFTXT

CUSTOMISED SOLUTIONSReporting & Workflow Management

To cater to different organisations’ unique requirements, we integrate the Sage 300 system with suitable utilities and customise the reports/forms to suit their daily operation standards. We bring to our customers the convenience and efficiency of generating data through “One-Click”, while automating their business workflows at the same time.

An example of our customised utility: Automation of Customer Order Process.

AGD e-Invoice Integration

Vendors@Gov is a secured one-stop portal for Government vendors to submit e-invoices. Stone Forest IT has developed a Sage 300 Integration Utility for our customers (known as Government Vendors) to export customer invoices and import to AGD e-Invoice (Accountant-General’s Department) for payment processing.

WorkEzyTM Mobile Solutions

With the growing trend of mobile workers, we offer WORKEZYTM mobile solutions to ease data entry duplication, while increasing work productivity on the move.

What Will You Get?• Verify customer’s credit balances and stock

balances using mobile devices• Create sales orders on-the-move• Increase efficiency of stocktake process with

barcode scanning devices• Eliminate manual entry errors• Increase data integrity in Sage 300 systems

When Do You Need WorkEzyTM?• More mobile workers than desk-bound staff• Connection loss with your accounting system when

out of office• Experience tedious and manual stocktake process• Encounter duplicate data entry and low work

productivity

“�e first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. �e second is that automation applied to an inefficient operation will magnify the inefficiency.”

- Bill GatesFormer Chief Executive & Chairman of Microsoft

BankLink

BankLink is an innovative and proprietary software by Stone Forest IT that integrates payment and collection (accounts payable and accounts receivable) transactions between your accounting application and the bank’s solution.

Business Intelligence

Enterprise Resource Planning (ERP) systems integrate internal and external management information across an organisation, covering finance/accounting, manufacturing, sales and many more functions. To better support management in decision making, Business Intelligence (BI) tools are introduced to extract, dissect and analyse Sage 300 data in a more diverse manner — giving management the historical, current and predictive views of your business operations.

Workflow

What Will You Get?• Eliminate data entry duplication, human errors and

tedious manual processing in the accounting software and bank’s solution

• Integrate with all major accounting solutions (e.g. SAP, Oracle, Sage 300, etc.)

• Audit trails of changes made by BankLink users

When Do You Need BankLink?• Companies that receive huge electronic data

records and require tedious manual entries into ERP systems

• Companies that perform central-payment processing functions, handling voluminous payment transactions via multiple banks with various payment modes

What Will You Get?• Effortlessly consolidate data from multiple sources • Minimise manual and repetitive work in Microsoft

Excel• Extract real-time information and

multi-dimensional analysis reports• View, manipulate, analyse and distribute reports in

a familiar Microsoft Excel format

When Do You Need BI?• Pre-formatted reports with up-to-date and

accurate information• Enhance reporting presentation for management• Streamline report preparation• Existing reporting tools less comprehensive and

static• “Struggling” with data crunching

Users input payment / collection transactions

into accounting application /

Microsoft Excel

BankLink —A software to

transform data into the bank’s readable

format

BankLink integrates transactions from

accounting application into the

bank’s solution

Bank processes payments to vendors and

collections from customers

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For further information, please contact:

Stone Forest IT Pte Ltd8 Wilkie Road, #03-08, Wilkie Edge, Singapore 228095T +65 6533 7600 F +65 6594 7888Info@StoneForestIT.com.sg www.StoneForestIT.com.sg

General Enquiry Hotline

T +65 6594 7594ITSales@StoneForestIT.com.sg

Sage 300 Technical Helpdesk

T +65 6594 7666AccpacCare@StoneForestIT.com.sg

Customer Service

Vivi Koh (Ms)T +65 6594 7715ViviKoh@StoneForestIT.com.sg

Management

Eileen Tan (Ms), Executive DirectorT +65 6594 7889EileenTan@StoneForestIT.com.sg