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Steven Sebestyen 2012 IFTA/IRP Workshop
Fraud & FDR TrainingWhat is Fraud and Reliability Assurance?
Training Options?
Opportunity to Collaborate?
Future Possibilities?
How does FDR fit?
What is FDR?
Modularized Concepts
Availability
Evolution
Flexibility
Base Curriculum
Level I• Introduction to Fraud• Security Features• Birth Certificates • Vehicle Documents• DLs and IDs• Travel Documents• Social Security Cards• Immigration Documents• Military IDs• Canadian Citizenship and Travel Docs• Canadian Birth, Driver and Vehicle Docs• Counterfeits and Alterations • People and Actions
Base Curriculum
Level II• Introduction to Covert Features• Expanding the Review
Recap of Events
2008 Board Changes to FDR Delivery• Free, eLearning Platform, Restrictions Lifted
FDRMC Chaired by Major Paul Steier, Iowa DOT
2009 Initial Release• Multiple Modularized Formats
2010 Update• New Documents, Navigation Enhancements
2011 Update• Level II, Implementation Guide, New Documents
2012 Update• Narration, Internal Fraud, Update-Only Modules,• High-Quality counterfeits Supplement, New Documents
More Options
Meeting students’ needs • Content and tools
• Modularized curriculum• Developing career path
Benefits of lifted restrictions
More than students and PCs
Mix and match strategies
Incorporating hands-on/classroom activities
Incorporating member feedback
More Resources
Implementation Guide
Improved Job Aids
Internal Fraud Module
High-Quality Counterfeits Module
Update-Only Module
Adaptability
2010 Annual Survey
What are other jurisdictions doing?
47%
26%
16%11%
Use of Modules
All
Subset
Supplement with non-AAMVA FDR
Supplement with non-FDR
Resources in Use
2010 Annual Survey
What are other jurisdictions doing?
16%
43%
35%
6%
Implementation of FDR Level 1
Installed on LMS
Other
Part of Classroom Training
Standalone
Collaboration
2010 Annual Survey
What are other jurisdictions doing?
2%
22%
2%
11%
26%
4%
0%
22%
11%
Supplement UsageCase Studies
Fraud Detection Tools
Industry Presentations
Learning Activities/ ExerciesLecure/Classroom
Other
Outside Expert ParticipationPhysicial Samples
Coming Attractions
External Fraud
Internal Fraud for Managers
Law Enforcement and Fraudulent Documents
Fraud & FDR Training
Your Top Fraud-Related Issues?
External/Internal/Both?
Multi-prong Approach
