Stephen M. Redman2-879 O’Connor Dr

East York, On M4B 2S7Phone: 647-778-7104 Email: steve_redman2@hotmail.com

Summary / Highlights of Qualifications:

Graduate, Ontario Academic Credit (OAC) More than ten years’ experience in customer service Focused on providing consistent professional customer service Dependable, honest, professional, hardworking and trustworthy Able to work with a team or independently Enjoy new challenges and learning new skills Will not hesitate to acquire the right information if unsure about a task

Employment History:

General Laborer 2015 Luca and Sons Construction Company, Oakville Ont

Loaded and unloaded construction materials and moved materials to work areas Used hammer drill and other various tools to drill into 2x4 and 4x8 wood surfaces Assisted in putting up drywall and framing doors, windows and doors Smoothed wood surfaces using sandpaper and hand buffers

Line Worker/Sanitation worker Nutrablend Foods, Brantford, Ont 2013-2014

Packaged goods into proper boxes to be shipped out to various vendors and customers Poured dry protein powder(s) into the correct respective machines Cleaned and sanitised machines using correct materials after each use Stacked skids to the correct specifications of the customer

Technical Support Bell Canada, Brantford Ont 2012-2013

Consulted user guides, technical manuals and other documents to research and implement solutions

Emulated or reproduced technical problems encountered by users Provided advice and training to users in response to identified difficulties

Immigration Assistant

Immigroup Immigration Services, Toronto, ON 2009-2012

Assisted clients in obtaining US Visa appointments Helped clients with regards to different immigration forums Traveled to different embassies to drop off and pickup visa applications Logged in all incoming mail and delivered it to the correct departments

Education:

Ontario Secondary School Diploma 2004Iona Catholic Secondary School, Mississauga, ON