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Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President, FEIEA

Steve Doswell Chief Executive, IoIC Past President, FEIEA

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Trends in Internal Communication and some thoughts about cultural implications for IC practitioners. Steve Doswell Chief Executive, IoIC Past President, FEIEA. Helping to build an emerging profession. IoIC – a brief introduction. Four key beliefs. - PowerPoint PPT Presentation

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Page 1: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in Internal Communication

and some thoughts about cultural implications for IC

practitioners

Steve DoswellChief Executive, IoICPast President, FEIEA

Page 2: Steve Doswell Chief Executive, IoIC Past President, FEIEA

IoIC – a brief introduction

Helping to build an emerging profession

Page 3: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Four key beliefs

Internal communication is an emerging profession

IC draws from several disciplines (HR, PR, OD, CM)... And this hybridity gives IC its distinctnessIC and its practitioners are

concerned with business success through effective communication. IC helps to inspire, engage, mobilise and develop people in organisations.

We foster mutual understanding between people in organisations – that helps both to achieve their goals

Page 4: Steve Doswell Chief Executive, IoIC Past President, FEIEA

The ‘Spine’

Qualifications: Accred-itation Programme

Continuing Prof. development

Competency/career mapping

SettingStandards Assessment

Awards and ratings

Events

Research/Publications

Advocacy

Insight

MEMBERSH IP

CompetentProfessionalPractice

Training

Page 5: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Accreditation Framework

New University of Central Lancashire MA in IC offers one module exemption for practitioners who hold IoIC Advanced Diploma

MASTERS-EQUIVALENT

PG DIPLOMA IN IC MANAGEMENT

ADVANCED LEVEL

FOUNDATION LEVELTier 1

Tier 2

Tier 3

Tier 4

External academic

accreditation

KINGSTONUniversity

Designed/delivered by IoIC

Designed/delivered

by Kingston

Meets IoIC curriculum

Page 6: Steve Doswell Chief Executive, IoIC Past President, FEIEA

IC: benchmarking

Awards competitions, reports, peer-to-peer visits

Page 7: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Internal communication in a European context

Connecting Europe’s communicators…

www.feiea.com

ROMCOM

IoIC is a member of the FEIEA Federation

Page 8: Steve Doswell Chief Executive, IoIC Past President, FEIEA

trends in internal communication

Page 9: Steve Doswell Chief Executive, IoIC Past President, FEIEA

trends in internal communication

Why ?

Page 10: Steve Doswell Chief Executive, IoIC Past President, FEIEA

… wonders of the world

Page 11: Steve Doswell Chief Executive, IoIC Past President, FEIEA

… deadly sins

Page 12: Steve Doswell Chief Executive, IoIC Past President, FEIEA

… deadly sins

Deadly sins also available in men’s sizes…

Page 13: Steve Doswell Chief Executive, IoIC Past President, FEIEA

trends in internal communication

Page 14: Steve Doswell Chief Executive, IoIC Past President, FEIEA

High mediationFrom…

Trends in internal communication - 1

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Trends in internal communication - 1

Low/no mediation

To…

Page 16: Steve Doswell Chief Executive, IoIC Past President, FEIEA

ControlFrom…

Trends in internal communication - 2

Page 17: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in internal communication - 2

Moderation

To…

Page 18: Steve Doswell Chief Executive, IoIC Past President, FEIEA

BroadcastFrom…

Trends in internal communication - 3

Page 19: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in internal communication - 3

Jam

To…

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CommandFrom…

Trends in internal communication - 4

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Trends in internal communication - 4

Conversation

To…

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DoFrom…

Trends in internal communication - 5

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Trends in internal communication - 5

Advise

To…

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OutputFrom…

Trends in internal communication - 6

Page 25: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in internal communication - 6

Input

To…

Page 26: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in internal communication - 7Top downFrom…

Page 27: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Trends in internal communication - 7

Viral

To…

Page 28: Steve Doswell Chief Executive, IoIC Past President, FEIEA

trends in internal communication

Page 29: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Hvala lepa! [email protected]

Page 30: Steve Doswell Chief Executive, IoIC Past President, FEIEA

Hvala lepa! [email protected]!