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Steps for Online Resetting of Corporate Internet Banking
PasswordA) Online Password Request Submission
1. Visit Corporate Internet Banking (CIB) site.
2. Click on the link Forgot your password, click here to
generate online or
Go to Online Option Generate / Reset passwords online
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3. Enter Required data
Corporate Id & User Id whose passwords have to be reset. E
Mail Id (This email Id should be the one registered for Corporate
Internet
Banking. To know the email id registered, please check in the
'My Profile' option under
'Customize Module') Confirm E-Mail Id Password to Reset (Sign
on, Transaction or Both) Passcode (This is a temporary passcode and
must be 6 characters long and
alphanumeric)Imp. Note: Please remember the passcode you have
entered as it will be required at the time of retrieving the online
passwords.
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4. Click on Submit button
5. If the data entered is correct and match with bank's records
the request will be submitted and a unique Reference Id will be
sent to your registered E-Mail ID.Imp. Note: Please note down this
reference id as this will be required at the time of retrieval of
online password.
6. On successful submission of the request, an email will be
sent instantly on your registered email address with link to view
your password(s).
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B) Password Received by User
Screen shot of e-mail sent by bank:
After receiving the email with password(s), the following step
should be followed:1. Click on the URL given in the mail
On clicking above URL following screen appears:
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2. Fill the required fields Corporate Id & User Id (whose
password requests was submitted) Request Id (which was generated at
the time of placing request)
3. If the combination of the above data is correct, system will
show the password to user.
4. Once the password(s) are viewed click on the button Proceed
button that assures that password has been viewed.
Important Notes:a) Viewing password is a one time activity so
the same passwords cannot be viewed
second time hence please note down the passwords carefullyb) The
password on the url must be viewed within seven days of the mail
date as after 7
days URL will get expired.
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C) Activation of Passwords
The password(s) which are displayed by the system through online
facility would be in a disabled state. To get the same activated
the below mentioned steps need to be followed:
1. If request is placed for the user who has only view access
then he can activate password him/herself.
2. In case of the users with transaction access, for activation
of the password the below mentioned steps need to be followed:
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a) After viewing password send an acknowledgment letter
mentioning Corporate Id, User Id, Account Number, Date, request Id
and should be signed by the user for activation of passwords.
b) Acknowledgment can be sent through following channels Fax the
letter on (022) 61374557 Email the scanned copy of the letter to
[email protected] Submit it to the nearest ICICI Bank
branch
Imp. Note:1. Request letter needs to contain the seal/stamp of
the company and should be
signed by user and the signature should be as per bank record.2.
Your request will be rejected if bank does not receive the
acknowledgment letter
within 1 month from the date of placing the request.
