Profile

High-achieving MBA graduate currently seeking an opportunity to further his skills and experience within an organisation that is progressive, ambitious and well renowned. An open-minded and sociable individual, who enjoys being challenged daily. Recognised for strong time management skills, open and effective communication and the highest level of organisational skills. Ambitious, approachable and attention to detail in all areas both personally and professionally. A hard worker with a hunger to grow and excel within an organisation that has a similar culture, ambition and approach to work.

Education

Dublin Business School- Master of Business Administration (2014-2015) (2.1).

- Dissertation looked into the issue of Corporate Social Responsibility and the approach taken to this ever growing business issue by Irish companies. (Process involved detailed Secondary Research, Qualitative research and analysis, reporting and analysis of all results, interviewing of significant figures within the participating companies, developing conclusions and recommendations based on results and findings).

- Developed extensive knowledge and understanding of areas of Business Strategy, Management, Ethics, Marketing, International Business, Strategies for HR, People and Reward Management, Governance and CSR etc.

- Significantly improved in public speaking, team leadership and motivation, use of Microsoft Word, Excel and PowerPoint, and ability to work under pressure and to tight deadlines.

University College Dublin- Bachelor of Arts Degree (2010-2013).

- Joint Major in Geography and Politics.- Degree was largely shaped by myself and attained strong foundations and understandings in areas of Business

Management, Research Methods, Psychology, Globalisation, International Relations, Politics and The European Union.

Portmarnock Community School (2004-2010).

- Attained 375 points in Leaving Certificate Examinations.

Work Experience

RYANAIR, HEAD OFFICE SWORDS, CO. DUBLIN- FLIGHT OPERATIONS (SEP 2016- PRESENT)

- Part of an elite high performing operations centre which is responsible for the day to day management of the Ryanair schedule of over 1,800 flight per day covering the areas of Flight Planning, Crew Control, Maintenance Control, Ground Operations and Operations Control.

- Primary responsibility in Flight Planning to coordinate all flight plans (routing, fuel load, ensuring cost effectiveness, on time arrival etc.) for all daily flights and to analyse and solve problems which arise with certain plans in collaboration with ATC, Eurocontrol and other relevant bodies.

- Work as part of the Flight Planning Team and liaise with the whole Operations team to make the necessary changes and resolve issues which arise day to day due to issues of regulation, aircraft changes, aircraft technical problems, diversions, delays, crew issues etc. always to ensure the optimum utilization of all aircrafts and resources.

- Working with various software applications to monitor, develop, resolve and implement whilst continuously recording and compiling all information and data into the relevant documents.

Oakfield St. Douloughs, Kinsealy, Dublin 17 087 123 9926 stephen91clarke@hotmail.com

STEPHEN CLARKE

SKY HANDLING PARTNER, DUBLIN AIRPORT- LEAD AGENT (TEAM LEADER), (JULY- SEP 2016).

- Promoted to Team Leader position to be responsible for and oversee the tasks involved in ground operations in passenger and cargo aircraft turnarounds.

- Responsible for the planning and execution of all tasks involved in a fast paced and highly pressurised environment within specific time frames.

- Delegation of tasks to all team members before and during the operation to ensure a highly organised, safe and timely process.

- As Team Leader, Communication was essential from all members within my team. I had to establish this whilst also working to constantly create a positive environment with motivated team members so that we worked together on the same wave length.

- Liaise with Flight Dispatcher, Check-In Staff, Duty Manager, Ramp Supervisor and Flight Crew in an open and professional manner to ensure smooth operation and the highest quality service to our airlines and passengers.

SKY HANDLING PARTNER, DUBLIN AIRPORT- AIRCRAFT SERVICE AGENT, (MAY 2014-JUNE 2016).

- Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management, accurately on time.

- Maintained a friendly, positive attitude when dealing with distressed passengers.- Communicated with Ramp Supervisor, Flight Dispatcher and fellow Ramp Agents to ensure that all operations

were done safely, on time and without error.- Worked constantly in teams of between 2-12 people and have been given Team Leader responsibilities on a

regular basis.

PINECROFT NURSERIES, MALAHIDE ROAD- ASSISTANT MANAGER, (2008-2014)

- Organized and supervised activities in the packing warehouse ensuring all orders were processed, packaged and distributed correctly, on time and of the highest quality.

- Drove through a culture of communication and team work with fellow employees to ensure effective and timely processing, packaging and distribution of product.

- Developed key messaging, branding and positioning signs of product packaging and health and safety procedures and policies on site.

- Trained, coached and mentored new staff to ensure smooth adoption to the job and the tasks involved.- Responsible for achieving production numbers.

Training, Skills and Achievements

- Completed Dissertation on Corporate Social Responsibility in Ireland. - Highly skilled on Microsoft Word, Excel, PowerPoint, Outlook.- Member of the MBA Association of Ireland.- Helped children aged 5-10 to read on a weekly basis for 9 months.- Participant in Log on and Learn course in which I thought the basics of computers to elderly people.- Qualified to provide basic first aid training.- Public speaking in front of as many as 70 people.- Full and clean Driving License.- Strong Multi- Task Management

References

Dionne Taylor David WallaceRamp Manager, Sky Handling Partner Senior Lecturer, Dublin Business SchoolContact on Request Contact on Request

Thank you for taking the time to read my CV. I would welcome the opportunity to discuss the skills I can bring your company in an interview.

Yours sincerely,Stephen Clarke.