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READING SECTION
Upper-Intermediate
Step by Step
Paul Edmunds - Anne Taylor
Toward Receptive Skills( Based on TOEIC Bridge® )
Contents selected and compiledby Prof. Samuel Fernández Saavedra
Universidad Metropolitana de Ciencias de la Educación
Grupo Educativo
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Step by Step Toward Receptive Skills
UPPER-INTERMEDIATEReading Section by Paul Edmunds / Anne Taylor
Listening Section by Casey Malarcher / Andrea Janzen
Contents selected and compiled by Prof. Samuel Fernández Saavedra
© 2004 Compass Publishing
© 2011 Grupo Educativo Inglesa
ETS English Testing Serviceswww.toeicbridge.cl
All rights reserved. No part of this publication may be reproduced ordistributed in any form or by any means, electronic or mechanical, includingphotocopying, recording or by any information storage and retrieval
system, without permission in writing from Librería Inglesa, Santiago, Chile.
Publisher: Grupo Educativo InglesaEditorial Assistant: Cecilia Dreyer ArroyoCover: Claudio Peralta LamillaInterior Design: Compass PublishingAudio Editors: Pablo Paredes Stecher, Prof. Samuel Fernández Saavedra
email: [email protected]://www.stepbystep.clhttp://www.grupoeducativoinglesa.cl
ISBN: 9 7 8 - 9 5 6 - 8 6 9 8 -0 4 - 1
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READING SECTION
UNIT 1 Leisure 5
UNIT 2 Science 13
UNIT 3 Arts and Culture 21
UNIT 4 Occupations 29
UNIT 5 Industry 37
UNIT 6 Emergency Services 45
UNIT 7 Bank and Money 53
Review 61
Vocabulary Checklist 65
LISTENING SECTION 67
Contentson ents
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IntroductionWelcome to Step by Step Toward Receptive Skills (based on TOEIC Bridge® ).
This series is designed to help beginning and intermediate students develop their
listening and reading skills. Through practice of activities and problems modeled
on the TOEIC Bridge Test, students can become better test takers while
developing comprehension and communication skills in English.
The thematically organized, graded units within the series follow a three-step
format: Warm-up, Exercise, and Test.
Warm-up
Each unit begins with target vocabulary, a section which introduces key
words found within the unit. This warm-up vocabulary section is then followed
by the question-type preview and practice sections. In these sections, multipleexamples of common question types are presented and applied. These sections
also incorporate the target vocabulary, developing both word and question
recognition for common phrases and structures found on the TOEIC Bridge Test.
Exercise
After working through the Warm-up activities, students move on to a
simplified practice test in the Exercise section of the unit. The limited number of
answer choices in these activities provides students with the opportunity to
become acquainted with the test question format while keeping the activity
accessible to beginning and intermediate students.
Test
In the final section of each unit, students have the opportunity to practice
TOEIC Bridge-type questions, which follow the same format as those
encountered on the actual test. Because all questions in this section of the book
follow the theme presented in the unit, students will repeatedly encounter
vocabulary from earlier parts of the unit, reinforcing vocabulary acquisition and
comprehension.
Vocabulary is a critical factor in language development. With this in mind,Step by Step Toward Receptive Skills (based on TOEIC Bridge® ) has been
designed to help students build a solid foundation of vocabulary. Each unit
introduces a limited number of new words while recycling vocabulary from
earlier units in a variety of contexts across the diverse themes presented within
the series.
Step by Step Toward Receptive Skills (based on TOEIC Bridge® ) can help
students smoothly progress from the TOEIC Bridge Test to the TOEIC Test
through strategic and organized practice at a comfortable level.
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W a r m - u p
UNIT
1Reading: Leisure
A. Learn the words and phrases.
roll You have to roll a six to start playing this game.
board game I like board games more than card games.
water sports He is a big fan of water sports such as surfing.
energetic They like inline skating and other energetic activities.
qualified She is qualified to teach swimming.
B. Types of readings and questions: Leisure
1. Schedules What is this schedule for? (main idea)
What is the price of a movie at 2:20 p.m.? (detail)
2. Instructions What are these instructions for? (main idea)
Who is this game suitable for? (detail)
5
Match the question and answer.
1. What is this schedule for? · $5.00
2. What is the price of a movie at 2:20 p.m.? · Show times
Choose the correct answer.
1. What are these instructions for?
(A) A board game (B) Rolling dice
2. Who is this game suitable for?
(A) Five players (B) Children five or older
Adults $7.50 ($5.00 before 6 p.m. all week)Movies showing February 6 - 12
9:257:251:25The Lady of the Lake
8:406:052:3511:55James Bond Again
8:304:1512:00The Return of the Prince
7:455:002:2011:35Love Probably
1. 2-4 players
2. Roll the dice. The player with highest
number starts.
3. Start on square number 1, and reach
square number 100 first to win.
Jungle Adventure
(age 5+)
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3. Signs What is the purpose of this sign? (main idea)Who will be interested in this sign? (inference)
4. Charts What does this chart show? (main idea)
Which statement is true? (detail)
Choose the correct answer.1. What is the purpose of this sign?
(A) To announce classes (B) To announce a competition
2. Who might be interested in this sign?
(A) Employees at fast food restaurants
(B) People who cannot cook
Choose the correct answer.
1. What does this chart show?
(A) Water sports experience (B) Leisure time schedules
2. Which of the following is true?
(A) Most windsurfers were learning for the first time.
(B) Most waterskiers already had experience.
January Evening CoursesCooking for Beginners.
Learn the basics from a professional French chef.• January 7th: Soups • January 14th: Vegetable dishes• January 21st: Cheese dishes • January 28th: Bread making
Tel: 021-998-009
waterskiing jet skiing windsurfing surfing
80
70
60
50
40
30
20
10
0
first time
previous
experience
Visitors to Grand Ocean Water Park
(by activity)
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Unit 1. Leisure
1. What is this schedule for?
(A) Classes at a leisure center
(B) Classes at a school
2. Which class is probably for children?
(A) Advanced Dance(B) Young Gymnastics
Cascades Community CenterDay Time Activity
Monday 8:30-10:30 Beginning Design
10:30-11:00 Young Gymnastics
11 a.m.-5 p.m. Open Gym
5:00-7:00 Jewelry Making & Beadwork
7:00 -8:00 Water Aerobics8:00-10:00 Advanced Dance
*Membership fee: $10
5. Messages Which of the following is true? (fact)Which of the following is NOT true? (fact)
Mark true (O) or false (X).
1. Jason expected to meet Mike at Northside Games Center. _______2. Jason will play a card game at the games center. _______
Note
Key phrases
- beginner
- novice
- intermediate
- advanced
kind of reading
where
when
what
how much
Jason,Mike called at 11:15. Change of plans. Meet him at SouthsideGames Center NOT Northside at 2 p.m.He wants you to bring the game board and dice as well.Better practice rolling!See you!Alex
C. Choose the correct answer.
Questions 1 and 2 refer to the following schedule.
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E x e r c i s e s
8
1. What are these instructions
for?
(A) How to watch special
scenes
(B) How to wear glasses
2. Which item is free for
customers?
(A) Movie glasses
(B) Tickets
Odeon 3D Cinemas
• Pick up a free pair of 3D glasses at the entrance.• Put on your glasses for the opening scene and
every time you see the “Glasses On” message for
later 3D scenes.• Enjoy!
3. Who might be interested in
this sign?
(A) Working parents
(B) Busy kids
4. When is this club open?
(A) Weekends only
(B) Weekdays only
NEW! After School Club
Busy after work? Let us take care of your kids!Qualified instructors teaching inline skating,
skateboarding and drawing. Board games andother indoor play activities are also available.
Mon - Fri 4-6 p.m., $7 a session.Call 019-887-777
Read and choose the correct answer.
Questions 1 and 2 refer to the following instructions.
Questions 3 and 4 refer to the following sign.
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1. What were people asked?(A) What is your favorite way
of spending free time?
(B) What are your children’s
hobbies?
(C) What is the best age to
begin hiking?
(D) What is the cheapest way
to spend free time?
2. Which of the following is NOT
true about 50-59 year olds?
(A) We do not know what their
favorite activity is.
(B) They go hiking less than 20-
29 year olds.
(C) They rent videos more than
people under 49.
(D) They go in-line skating theleast of all groups.
3. What can we say about 40-49year olds?
(A) They like energetic
activities the most.
(B) They do not like renting
videos.
(C) They like being outside the
most.
(D) They like indoor activities
more than outdoor
activities.
Favorite Leisure Activities by Age Group
T e s t
Questions 1 through 3 refer to the following chart.
Unit 1. Leisure
Hiking watchingmovies
Inlineskating
Rentingvideos
Others
60
50
40
30
20
10
0
20-29 year olds 30-39 year olds 40-49 year olds 50-59 year olds
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4. What is the purpose of this
note?
(A) To tell Harry that his swim
teacher called
(B) To tell Harry to start
swimming lessons
(C) To say hello to Harry(D) To tell Harry that Sally will
be late
5. Which of the following is NOT
true?
(A) Harry can join the 7 p.m.
class.
(B) Harry’s teacher called.
(C) Harry can take lessons at 6
p.m.
(D) Harry wants to take
swimming lessons.
6. Why was the 6:00 class
cancelled?
(A) Harry couldn’t come.
(B) Sally called.
(C) There is a 7:00 class.
(D) There were not enough
students.
Questions 4 through 6 refer to the following message.
Hi Harry!
Your swim teacher called. The 6 p.m. beginner
class has been cancelled due to lack of students.
There is a 7 p.m. class if you are interested.
Call her back at 0132-889-998.
Sally
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Write the words in the correct order.
1. care of / kids. / Let / your / take / us
______________________________________________________________
2. teach / sports / Our / and art. / qualified / instructors
______________________________________________________________
3. the basics / learn / You / of cooking. / can
______________________________________________________________
4. open / club / is / from Monday / through Friday. / The
______________________________________________________________
Fill in the blanks.
rolls the highest number a qualified French chef
a lack of students pair of 3D glasses
1. The swim class was cancelled due to _________ _________ _________
_________.
2. The player who _________ _________ _________ _________ starts the
game.
3. Pick up a free _________ _________ _________ _________ by the
entrance.
4. Learn cooking from _________ _________ _________ _________.
11
W r i t i n g
Unit 1. Leisure
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W a r m - u p
UNIT
2Reading: Science
A. Learn the words and phrases.
flammable Oil is highly flammable. It catches fire very easily.
measure He used a ruler to measure the paper.
domestic I dislike domestic chores such as cooking and cleaning.
safety For your own safety, you should wear a seatbelt in a car.
distribute She distributed the exam papers at the start of class.
B. Types of readings and questions: Science
1. Signs What is the purpose of this sign? (main idea)
Where can we find this sign? (inference)
2. Advertisements Which of the following is true? (fact)
Which of the following is NOT true? (fact)
13
Choose the correct answer.
1. What is the purpose of this sign?
(A) To explain safety (B) To explain science
2. Where can we find this sign?
(A) In a museum (B) In a lab
Mark true (O) or false (X).
1. This product is for people interested in movies. _______
2. You can use this product indoors. _______
Science Safety Rulesl Users must wear gloves, goggles and aprons.l Hair must be pulled back.l Measure materials with equipment in room only.l Report all injuries to a teacher.l Keep flammable materials away from fire.
Watch the stars at home with StarWatcher.
Turn out the lights and turn on StarWatcher to see all the
major stars on your ceiling.
Domestic use only.
Guide and audio tape included. $22.99
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3. Charts What is the purpose of this chart? (main idea)Which two items are NOT found in milk? (inference)
4. Warnings What is the purpose of this warning? (main idea)
How is the flame “naked”? (inference)
Match the question and answer.
1. What is the purpose of this chart? · To give information
about food
2. Which two items are NOT found · Vitamin A and Calcium
in rice cereal?
Choose the correct answer.
1. What is the purpose of this warning?
(A) To tell people how to measure dangerous chemicals
(B) To tell people about something that burns easily
2. How is the flame “naked?”
(A) It is too small. (B) It has no cover.
25%25%Iron
25%25%Vitamin B
15%0%Calcium
6%0%Vitamin A
% daily value
150110Calories
with 100ml milkRice cereal Amount per serving (30g)
NUTRITIONAL FACTS
Hair-Hold HairspraySafety Warning
• Highly flammable.• Do not burn after use.• Do not use near a naked flame.• Do not smoke while using this spray.
• Keep away from children.
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Unit 2. Science
1. What are these instructions for?
(A) How to use equipment
(B) How to do experiments
2. What is one thing you should NOT do?
(A) Turn on the light
(B) Touch the glass
5. Instructions What are these instructions for? (main idea)How many kinds of metal do you need? (detail)
Choose the correct answer.
1. What are these instructions for?
(A) To prepare a meal (B) To measure something
2. How many kinds of metal do you need to do this?
(A) Four (B) Two
Note
Key phrases
- lens
- knob
- eye piece
- clips
kind of reading
what
where
how
· Lemon (one per pair of students)
· Copper wire (one per student)
· Zinc Strip (one per student)
· Electricity meter (one per pair of students)
1. Distribute lemons and wires to students.2. Have students insert the wire and zinc strip into the lemon.3. Then have them attach the wire connectors of an electricity meter to the wire and
zinc strip.4. Finally, get them to measure the electricity!
C. Choose the correct answer.
Questions 1 and 2 refer to the following instructions.
ElectricLemon!
How to use a microscope A. Place a slide on the stage of the
microscope.
B. Look through the microscope and focus the lens.
C. Check the light is on.
D. Do not touch the lens with your fingers.
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E x e r c i s e s
16
1. What is this advertisement
for?
(A) Researchers
(B) A small instrument
2. What is the instrument for?
(A) Playing
(B) Measuring
Buy the world’s smallest guitar!The Nanoguitar!
Researchers at Cornell University have created the
world’s smallest playable guitar. It measures only
0.025 millimeters. It will cost you just $999,999!
3. What kind of information
does this chart show?
(A) How dangerous sunlight
can be
(B) How long people are safe
4. In which city is the sun
strongest?
(A) Honolulu
(B) New York
Skin Safety in the Sun
Read and choose the correct answer.
Questions 1 and 2 refer to the following advertisement.
Questions 3 and 4 refer to the following chart.
New York Chicago Los Angeles Miami Honolulu
60
50
40
30
20
10
0
minutes to skin
damage withoutsunscreen
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1. What is the purpose of thissign?
(A) To warn people about
Internet connections
(B) To warn against breaking
the law
(C) To distribute pop songs
(D) To pay a $500 fine
2. Where might we see this
warning?
(A) On a website
(B) In a home
(C) Near a music store
(D) In a computer box
3. When should you stop?(A) Later
(B) Right away
(C) After you pay
(D) Never
Warning
Your computer is being used to
distribute music illegally on the
Internet. Do not use this domestic
Internet connection to distribute
pirated songs.
Stop immediately or you will have
to pay a $500 fine.
T e s t
Questions 1 through 3 refer to the following warning.
Unit 2. Science
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Solar Power Domestic Solutions
Cut your heating bills and help the environment!Quick and easy to install.Reduce your electricity bill by up to 60%.
Call Fred Hill at 043-334-334 for informationNOW!
4. What is the purpose of this
advertisement?
(A) To advertise solar power for
people’s homes
(B) To advertise solar power forbusinesses
(C) To advertise solar power for
schools
(D) To tell people how to install
solar power
5. Which of the following is NOT
true?(A) Solar power is good for the
environment.
(B) You will save money if you
have solar power.
(C) Fred Hill knows about solar
power.
(D) Solar panels are hard to
install.
6. What will happen to your
electricity bill?
(A) It will go down.
(B) It will go up.
(C) It will not change.(D) You won’t need electricity.
Questions 4 through 6 refer to the following advertisement.
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Write the words in the correct order.
1. the lens / Do not / your / fingers. / touch / with
______________________________________________________________
2. measures / millimeters. / 0.025 / It / only
______________________________________________________________
3. in New York. / safety / is / a big / not / problem / Skin
______________________________________________________________
4. Report / teacher. / to a / all / injuries
______________________________________________________________
Fill in the blanks.
computer is being used Reduce your domestic heating
the world’s smallest guitar away from fire
1. Researchers have created _________ _________ _________
_________.
2. Your _________ _________ _________ _________ to distribute music
illegally.
3. _________ _________ _________ _________ bill by up to sixty
percent.
4. Keep flammable materials _________ _________ _________.
19
W r i t i n g
Unit 2. Science
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W a r m - u p
UNIT3Reading: Arts and Culture
A. Learn the words and phrases.
scene The third scene of the play was the best.
switch off Please switch off the lights before you leave.
consume The guests consumed a lot of food.
scenery The scenery at the theater looked like real mountains.
disappointing The movie was very disappointing because it was boring.
B. Types of readings and questions: Arts and Culture
1. Advertisements What is this advertisement for? (main idea)
Where can you buy the tickets? (detail)
2. Signs What is the purpose of this sign? (main idea)
Where can visitors eat? (detail)
21
Match the question and answer.
1. What is this advertisement for? · Online2. Where can you buy the tickets? · Cheap theater tickets
Choose the correct answer.
1. What is the purpose of this sign?
(A) To explain rules (B) To give choices
2. Where can visitors eat?
(A) On the 3rd floor (B) On the 1st floor
Ticket King Discount TicketsGet tickets to all the top shows at 40-50% off.
No waiting in line --- just check out our website at
www.ticketking.com.
Additional discounts available for university students.
Please note• No smoking
• No food• No drink A smoking area is provided on the third floor.Food and drink may be consumed in the firstfloor cafeteria.
Piccadilly
Gallery
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3. Calendars Which statement is true? (fact)Which statement is NOT true? (detail)
4. Reviews What is this a review of? (main idea)
What did the reviewer think of The Journey ? (detail)
Mark true (O) or false (X).
1. There are two performances every day. _______
2. There will be no performances at the end of June. _______
Choose the correct answer.
1. What did Greg Smith see?
(A) A romantic play (B) A travel show
2. What did the reviewer think of The Journey ?
(A) It was good. (B) It was bad.
The Journey - reviewed by Greg Smith
From the first, this romantic comedy was sadly
disappointing. In scene 1, leading actor Brian Choforgot his words and fell over the scenery. In laterscenes, the other cast members were even worse. 3/10
Mon Tue Wed Thu Fri SAT SUN
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
THE FULL MONTY - (comedy), 3:30 p.m. & 7:00 p.m. $17.50
Trinity College String Quartet - 7:30 p.m. $12.50
Moscow State Circus - 3:00 p.m. & 6:00 p.m. $24.00
Closed for repairs June 21- 30
28 29 30
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Unit 3. Arts and Culture
1. Where might you see this sign?
(A) At a performance of a play
(B) At a movie theater
2. What is the purpose of this sign?
(A) To welcome the audience
(B) To show rules
Attention all audience members!
Help others enjoy the show.Please make sure ALL cell phones areswitched off inside the theater.Please do not consume food during the show.Do not touch the scenery.
Thank you for showing consideration.
The ManagementPerforming Arts Center
5. Program What is this program for? (main idea)How many scenes are there? (detail)
Choose the correct answer.
1. What is this program for?
(A) A meeting for young actors (B) A performance for young children
2. How many scenes are there?
(A) Two (B) Three
Note
Key phrases
- show consideration
- be considerate
- be thoughtful
- show respect
kind of reading
who
why, what event
what
who
Young Acting Group Presents John’s Day
a play for under fives Act 1:Scene 1: In the garden
Intermission: (20 minutes)(change of scenery)
Act 2:Scene 1: John leavesScene 2: John returns
C. Choose the correct answer.
Questions 1 and 2 refer to the following sign.
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E x e r c i s e s
24
1. What is this calendar for?
(A) Free lessons(B) Free concerts
2. When can you listen to
trumpets?(A) February 12th
(B) February 13th
Max’s Music InstrumentsLunchtime Concert Series February 9-13 th
All performances are free of charge.Reservations required - Tel: 098-765-443
• Monday - Flute• Tuesday - Harp• Wednesday - Cello• Thursday - Trumpet• Friday - Violin
Thank you for shopping at Max’s.
3. Where might you see this
advertisement?
(A) In a concert hall
(B) In a theater
4. What kind of movie is this?
(A) A romantic comedy
(B) A drama
Coming soon to a theater near you.Town Tales
The tale of two young friendsHer family moved in next door. He found the friendhe had always wanted. The whole family will enjoythis moving story of best friends.
Opens June 5th.
Read and choose the correct answer.
Questions 1 and 2 refer to the following calendar.
Questions 3 and 4 refer to the following advertisement.
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1. Who is this sign for?(A) Margarita Regal
(B) Margarita Regal’s family
(C) People with tickets to see
Margarita Regal
(D) People wanting to see
Margarita Regal tomorrow
2. Which of the following is true?(A) The concert has been
delayed.
(B) Nobody bought tickets.
(C) Margarita Regal is ill.
(D) Margarita Regal is at the
box office.
3. Why did they apologize?(A) The audience is sick.
(B) They are inconvenient.
(C) The performance is
cancelled.
(D) They are holding the
tickets.
Cancellation
We regret to inform you thatMargarita Regal is sick andcannot perform tonight. Ticketholders, please get your money back at the box office.We apologize for anyinconvenience.
T e s t
Questions 1 through 3 refer to the following sign.
Unit 3. Arts and Culture
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Exhibition at the Wisdom Gallery
This exhibition is fun. Five young artists
ask visitors to paint them with red and
green paint. Everyone can participateuntil the end of this month.
4. What does the reviewer think
of this exhibition?
(A) It is disappointing.
(B) It is enjoyable.(C) It will finish soon.
(D) The scenes are good.
5. Who can take part in this
event?
(A) Young artists
(B) The Wisdom Gallery
(C) All visitors(D) Nobody
6. Which of the following is NOT
true?
(A) The artists are young.
(B) There are five artistsinvolved.
(C) The exhibition finished last
week.
(D) The exhibition is fun.
Questions 4 through 6 refer to the following review.
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Write the words in the correct order.
1. and cannot / is sick / perform / The singer / tonight.
______________________________________________________________
2. Reservations / all /required / concerts. / for / are / the
______________________________________________________________
3. touch / Do / the / scenery. / not
______________________________________________________________
4. actor / his / The / words. / leading / forgot
______________________________________________________________
Fill in the blanks.
was sadly disappointing get your money back
consumed in the cafeteria end of this month
1. Food and drink may be _________ _________ _________ _________.
2. This romantic comedy _________ _________ _________.
3. The exhibition finishes at the _________ _________ _________
_________.
4. You can _________ _________ _________ _________ at the box office.
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Unit 3. Arts and Culture
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A. Learn the words and phrases.
gain Rebecca gained extra money from her overtime work.
retirement Jefferson chose to take early retirement at age 53.
bonus The store offers a bonus for hard-working employees.
position There are many different positions available at the new bank.
duty My duty is to feed the dogs every day.
B. Types of readings and questions: Occupations
1. Signs What is the purpose of this sign? (main idea)
What will be studied? (inference)
2. Letters How do they feel about Mr. Simon? (inference)
When did Mr. Simon begin to work at his last company? (detail)
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Choose the correct answer.
1. What is the purpose of this sign?(A) To offer help with Spanish (B) To get help with Spanish
2. What will be studied?
(A) Writing (B) Speaking
Choose the correct answer.
1. How do they feel about Mr. Simon?
(A) Positively (B) Negatively
2. When did Mr. Simon begin to work at his last company?
(A) 2002 (B) 1999
WantedSpanish tutor needed for college student. Help needed especiallyfor daily life conversation and pronunciation. Can meet onweekends or evenings. Please call 279-2991.
December, 2002
Jerry Simon has worked at our company for the last 3 years. He is avery dedicated worker. He performed all of his duties in our officewell. We recommend him for the manager position in your company.
W a r m - u p
UNIT4Reading: Occupations
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3. Memos Who is this message for? (fact)What should Sandy do? (detail)
4. Resumes Why did Rudy write this information? (main idea)
Where has Rudy worked? (detail)
Mark true (O) or false (X).
1. This message is for Sandy. _______
2. Sandy should phone Bill. _______
Choose the correct answer.
1. Why did Rudy write this information?
(A) To get a job (B) To find an employee
2. Where has Rudy worked?
(A) ABC Enterprises (B) RPJ Corporation
MemoSandy,
Mr. Hopper called at 10:00 a.m. He requests that you call
back as soon as possible. He needs someone to babysit his
daughter this weekend. His number is 612-874-8192.
Bill
Rudy Gallegos1817 Crest Ave.Denver, CO 82110
Objective: To gain an entry level position in ABCEnterprises
Education: B.A. Management, Purdue University, 2001Experience: Accountant, RPJ Corporation,
Los Angeles, CA
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Unit 4. Occupations
1. What is the purpose of this sign?
(A) To announce a party
(B) To give directions
2. Where would you find this sign?
(A) On a street corner
(B) At a hotel
Ms. Flanagan’s Retirement PartyBanquet Room 102Follow this hallway to the reception desk.At the desk, take the hall to your right.Follow that hall to the banquet room.
5. Notices Who would be interested in this notice? (inference)What would a person get for selling $4,100 per week? (figure)
Match the question and answer.
1. Who would be interested in this notice? · $1,500
2. What would a person get for selling $4,100 · Salespeople
per week?
Note
Key phrases
- banquet room
- reception hall
- ballroom
- conference room
kind of reading
who/what
where
how
when/where
Incentive! Bonus!Sell at least $3,000 worth of merchandiseper week for the entire month and receivea $1,000 bonus! Sell over $4,000 per week and gain an additional $500!
C. Choose the correct answer.
Questions 1 and 2 refer to the following sign.
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1. Where would you find these
instructions?
(A) By a fax machine
(B) By a telephone
2. How many numbers are in the
extensions?
(A) Three
(B) Two
1) Ask the caller to hold while you transfer the call.2) Press the HOLD button.3) Dial the two digit extension of the recipient.4) Release the HOLD button.
5) Let ring at least three times.
3. How can you get more
information about this
position?
(A) Visit the restaurant
(B) Call the manager
4. What is a benefit of this job?
(A) Employees can get more
money quickly.
(B) Employees can work a
long time.
BEGIN IMMEDIATELY!Experienced cooks needed at Garcia’s Restaurant.
Competitive pay. Gain quick raises. Retirement
savings plans available. Starting pay is $6.50/hour.
Inquire by calling 883-5500! Ask for the manager.
Read and choose the correct answer.
Questions 1 and 2 refer to the following instructions.
Questions 3 and 4 refer to the following job listing.
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1. Who is this memo directed to?
(A) Students
(B) Instructors
(C) Teaching assistants
(D) Office managers
2. When must assistants meet
with students?
(A) During class
(B) Every day
(C) In the evening
(D) During office hours
3. What is NOT a duty for the
assistants?
(A) Seeing students
(B) Helping the instructor
(C) Writing quizzes
(D) Going to classes
MemoRE: Assisting in the new semester
Teaching AssistantDuties & Responsibilities
- Aid the instructor in grading papersand quizzes
- Meet with students during officehours
- Attend all classes, assist withactivities as needed
T e s t
Questions 1 through 3 refer to the following memo.
Unit 4. Occupations
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Summer work Earn money for fall tuition!
Join the friendly staff at Highpoint
Tennis Club for a great summer
experience. Responsibilities includemaking court reservations, working
at the deli and assisting in the pro
shop. Come work for us and have fun!
4. Who would be most interested
in this sign?
(A) Students(B) Retirees
(C) Professional players
(D) University instructors
5. How could you describe the
work environment?
(A) Formal
(B) Boring(C) Serious
(D) Enjoyable
6. Which word best describes this
position?
(A) Finished(B) Permanent
(C) Full-time
(D) Temporary
Questions 4 through 6 refer to the following notice.
ss
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Write the words in the correct order.
1. The student / needs / tutor. / an English
______________________________________________________________
2. performed / duties / all / his / He / well.
______________________________________________________________
3. He / sales bonus / a $4,000 / last month. / gained
______________________________________________________________
4. her / recommended / The management / the position. / for
______________________________________________________________
Fill in the blanks.
retirement party is entry level position
two digit extension as soon as possible
1. Please dial the _________ _________ _________ to connect the call.
2. Her _________ _________ _________ in the banquet room.
3. Call Jim at 875-2001 _________ _________ _________ _________.
4. I am looking for an _________ _________ _________ in your
company.
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W r i t i n g
Unit 4. Occupations
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A. Learn the words and phrases.
production The production of sweaters has decreased in the last 6 months.rotate Factory schedules rotate weekly so employees always have
different schedules.option The service has five options to choose from.inventory Please order more supplies for our inventory.supervisor My supervisor is very strict about how many breaks we get.
B. Types of readings and questions: Industry
1. Notices Where would you see this notice? (inference)What should you do? (detail)
2. Charts What is the purpose of this chart? (main idea)
When were the fewest basic models made? (detail)
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Match the question and answer.1. Where would you see this sign? · At a laboratory2. What should you do? · Call a phone number
Choose the correct answer.
1. What is the purpose of this chart?
(A) To show sales (B) To show production
2. When were the fewest basic models made?
(A) March (B) May
Poison Control Hotline777-CURE / 777-2873
Open 24 hours a day. Call immediately if you get anychemicals on your skin or in your eyes. The supervisorwill help you with treatment options.
Factory Output Report, First and Second QuarterCars with options
January March May June25,000 13,900 15,980 21,045
Basic models January March May June
23,900 16,900 15,900 26,000
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UNIT5Reading: Industry
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3. Letters Who wrote this letter? (detail)When will the next shipment of sweaters arrive? (inference)
4. Signs What is the purpose of this sign? (main idea)
Where would you find this sign? (inference)
Mark true (O) or false (X).
1. A department supervisor wrote this letter. _______
2. They know when the next shipment of sweaters will arrive. _______
Choose the correct answer.
1. What is the purpose of this sign?
(A) To give instructions (B) To apologize for a problem
2. Where would you find this sign?(A) At an office (B) At a factory
We are writing to inform you that our production of
wool sweaters has decreased due to a loss in
personnel. Please pardon the delay of your next
shipment.
Yours sincerely,
A. Janzen
Supervisor, Production Department
CautionThis paper shredder must be started by pressing both large red buttons oneither side of the machine. Themachine will shut off automatically if
paper is jammed. Remove the paper and turn the blades before restarting.
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1. What is this schedule for?
(A) Work hours
(B) Duties
2. Who will be responsible for vacuuming during
the week listed?
(A) James
(B) Rebecca
Schedule for the week of August 21
4 James: Sweep work floor
4 Rebecca: Vacuum staff room
4 Peter: Sweep and wipe down production equipment
4 Janet: Update inventory files on computer
Note: Schedule rotates each week.
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Unit 5. Industry
5. Memo Who is this memo directed to? (detail)What is this memo about? (main idea)
Match the question and answer.
1. Who is this memo directed to? · Parking2. What is this memo about? · Staff
Note
Key phrases
- rotate
- shift
- cycle
- alter
kind of reading
when/what
who
what
when
MemoTo: All employees at Metro Steel and Copper From: The superintendentRe: ParkingEffective immediately, parking passes will now berequired to park in the north and east lots.
C. Choose the correct answer.
Questions 1 and 2 refer to the following schedule.
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E x e r c i s e s
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1. What is this inventory for?
(A) Factory supplies
(B) Office supplies
2. What will probably be
ordered?
(A) Toner
(B) Tape
1 cartridgeCopier toner 10 boxesStaples
20Floppy disks
20 rollsTape
Black (35), Red (18), Blue (44)Markers
15Paper (reams of 500)
Inventory
3. How many breaks does an
employee receive in a day?
(A) Two
(B) Three
4. What can’t employees do?
(A) Take two breaks
(B) Take three breaks
Break TimesAll employees must take two 10-minute breaks a day, inaddition to their 1 hour lunch break. Skipping your breaks isno longer an option.
Read and choose the correct answer.
Questions 1 and 2 refer to the following inventory.
Questions 3 and 4 refer to the following sign.
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1. What kind of schedule is
presented above?
(A) A work schedule(B) A cleaning schedule
(C) A training schedule
(D) A game schedule
2. How many kinds of activities do
employees practice?
(A) One
(B) Two(C) Three
(D) Four
3. When do employees review the
material?
(A) Each morning(B) Every session
(C) On Monday afternoon only
(D) Each afternoon
Monday a.m.
Introductions, Overview, Shift Rotations
Monday p.m.
How to operate the roller coaster; Practice; Review
Tuesday a.m.Operating the Ferris Wheel and Merry-Go-Round
Tuesday p.m.
Maintaining games; Practice; Review; Questions
T e s t
Questions 1 through 3 refer to the following schedule.
Unit 5. Industry
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I am writing to inquire about
job opportunities at your
company. I have experience in
the music industry and can
play many instruments. I also
have an excellent singing voice.
4. Who is writing this letter?
(A) A friend
(B) An employee
(C) A musician
(D) A supervisor
5. What does the writer probably
want?
(A) An interview
(B) An instrument
(C) A song
(D) A music CD
6. What talent does the writer
have?
(A) Singing
(B) Managing
(C) Making musical instruments(D) Job opportunities
Questions 4 through 6 refer to the following notice.
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Write the words in the correct order.
1. treatment / The / options. / you / supervisor / will help / with
______________________________________________________________
2. lowest / March. / in / was / The production
______________________________________________________________
3. each week. / that / the work schedule / Remember / rotates
______________________________________________________________
4. inventory / the weekly / Take / Fridays. / on
______________________________________________________________
Fill in the blanks.
will be required hours a day
in addition to at your company
1. I am writing to inquire about a position _________ _________
_________.
2. The poison control hotline is open twenty-four _________
_________ _________.
3. Beginning in January, parking passes _________ _________
_________.
4. Mark plays the guitar _________ _________ _________ other
instruments.
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Unit 5. Industry
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UNIT6Reading: Emergency Services
A. Learn the words and phrases.
urgent In case of an urgent problem, call the police immediately.
assistance The fire department provides assistance for many
different problems.
operator She called the emergency telephone operator about the
fire.
seatbelt Always wear seatbelts in a car.
poison Many cleaning products are poisons.
B. Types of readings and questions: Emergency Services
1. Notices Where would you see this sign? (inference)
Who has to pay for parking? (detail)
2. Signs Why should a person dial this number? (detail)
Who will they talk to first? (inference)
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Mark true (O) or false (X).
1. This sign would be found at a school or college. _______2. A visitor must pay for parking. _______
Match the question and answer.
1. Why should a person dial this number? · Operators
2. Who will they talk to first? · In case of an
emergency
This area is for patient drop-off only.
Visitor parking is available for a fee in the
north lot. All violators will be towed.No Parking
In case of emergency, dial 911Operators are available 24 hours a day to take yourcalls. Assistance from police and fire departmentofficials is only a phone call away.
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3. Reports How did this incident end? (inference)Which department made this report? (inference)
4. Notes What is the purpose of this note? (main idea)
Who will be at home during the evening? (inference)
Choose the correct answer.
1. How did this incident end?
(A) Negatively (B) Positively
2. Which department made this report?(A) The fire department (B) The police department
Choose the correct answer.
1. What is the purpose of this note?
(A) To give contact information (B) To offer assistance
2. Who will be at home during the evening?(A) Pamela (B) Sandy and Bob
HeriSupervisor Intruder was arrested, nobody was hurtResult
Mayweather, Li Assisting officersRobberyIncident
JonesResponding officer 1850 Algodones StreetLocation
UrgentStatus10:44 p.m.Time
May 16Date
Dear Pamela,Thank you for baby sitting this evening. If you haveany trouble and need to contact us, our cell phonenumber is 980-6356. We will return before 11 p.m.
Sandy & Bob
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Unit 6. Emergency Services
1. Which number is the same all over the country?
(A) Supervisor
(B) Poison Control
2. Which number should a person use to contact
the night security guard?
(A) 555-2912
(B) 492-3948
Emergency contact information
Police, Fire Department: 911Poison control: 1-800-281-0291 nationwideParamedics: 781-2933Security: 555-2912 (day), 492-3948 (evening)Supervisor: 821-2912 (h), 981-8211 (c)Operator: dial “0”
5. Stickers Where would you find this sticker? (inference)Who should wear their seatbelts? (detail)
Match the question and answer.
1. Where would you find this sticker? · Everyone2. Who should wear their seatbelts? · In a car
Note
Key phrases
- supervisor
- administrator
- director
- manager
kind of reading
what/when
who
how to contact
when
For your safety, always wear your seatbelt while
driving this rental car. All passengers should also
do the same.
In addition, roadside assistance information is located
in the glove compartment.
C. Choose the correct answer.
Questions 1 and 2 refer to the following sign.
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1. What problem did the boy
have?
(A) He was climbing a tree.
(B) He got stuck.
2. How much time did it take for
the fire department to
respond?
(A) A very long time
(B) A very short time
On Friday afternoon a little boy was climbing a
tree at his home when he got stuck and could not
climb down. The fire department quickly arrived
to give assistance. Though the problem was not
urgent, his parents were glad the fire
department responded so quickly.
3. How often is the safety
seminar held?
(A) Every Thursday
(B) Four times a year
4. What will be discussed?
(A) How to be safe
(B) Corporal Stan Davis
Quarterly Safety Seminar
Just a reminder that this Thursday from 9 a.m. - 3
p.m. Corporal Stan Davis will give the quarterly
safety seminar. We will discuss topics such as
seatbelts and traffic safety, what to do in an
emergency, and what to tell the operators when
requesting assistance.
Read and choose the correct answer.
Questions 1 and 2 refer to the following article.
Questions 3 and 4 refer to the following sign.
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1. Who should read this label?
(A) Doctors
(B) Children
(C) A nurse
(D) Parents
2. What is the purpose of this
information?
(A) To give advice
(B) To provide a recipe
(C) To instruct children
(D) To warn people
3. Which of the following is true?
(A) The product is delicious.
(B) Children should eat this
product.
(C) The product is not
dangerous.
(D) Parents must be careful
with this product.
Parents:
Keep this product out of reach of
children at all times. If this
product is eaten, call the child’s
doctor immediately. The
substance is a poison and can be
life threatening.
T e s t
Questions 1 through 3 refer to the following label.
Unit 6. Emergency Services
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In case of fire, break the glass on
the fire alarm. Get outside as
quickly as possible with your
teacher. Do not attempt to gather
your books or belongings.
4. Where would you find this
sign?
(A) At a restaurant
(B) At a bookstore
(C) At a school
(D) At a party
5. In case of a fire, what is the first
thing a person should do?
(A) Leave the building
(B) Turn on the fire alarm
(C) Call a teacher
(D) Call the fire department
6. What should a person NOT do?
(A) Move quickly
(B) Go outside
(C) Find a teacher
(D) Get his/her textbooks
Questions 4 through 6 refer to the following sign.
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Write the words in the correct order.
1. Operators / to take / available / calls. / your / are
______________________________________________________________
2. department / to help / came / The fire / him.
______________________________________________________________
3. substance / This / is / a poison.
______________________________________________________________
4. while / Always / driving. / seatbelt / your / wear
______________________________________________________________
Fill in the blanks.
Assistance from police the patient drop-off
an urgent problem nobody was hurt
1. _________ _________ _________ is only a phone call away.
2. Be sure not to park in _________ _________ _________ area.
3. Thanks to the assistance of the fire department, _________
_________ _________.
4. The police department can be contacted in case of _________
_________ _________.
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W r i t i n g
Unit 6. Emergency Services
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UNIT 7Reading: Bank and Money
A. Learn the words and phrases.
sign up I want to sign up for a credit card.
withdrawal She made a withdrawal of $500 from the bank.
overdrawn My account had $5, but I took out $10. My
account is overdrawn now.
interest You should put your money in an account with
high interest.
earliest convenience Please come to my office at your earliest
convenience.
B. Types of readings and questions: Bank and Money
1. Signs What is the purpose of this sign? (main idea)
Where would you see this sign? (inference)
2. Forms What is this form for? (main idea)
Who will use this form? (inference)
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Match the question and answer.
1. What is the purpose of this sign? · Near the counter
2. Where would you see this sign? · To give instructions
Match the question and answer.
1. What is this form for? · Customers2. Who will use this form? · To take out money
Signature
(checks) $Name
Bank codeSum: (cash)$
Account number
DateName
Please fill out this form in CAPITAL LETTERS.
Midlands Bank Withdrawal Slip
1. Press the green button.2. Take a ticket.3. Please wait for your number to be called.4. When it is your turn, go up to the counter.
Thank you
HalifaxBank
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3. Letters Why did Mr. Han get this letter? (cause)When should Mr. Han go to the bank? (detail)
4. Statements What is the purpose of this statement? (main idea)
How much money did Mary Green take out of her account? (detail)
Choose the correct answer.
1. Why did Mr. Han get this letter?
(A) He signed up for a new account.
(B) He has used too much money.
2. When should Mr. Han go to the bank?
(A) Sept 16 (B) As soon as possible
Choose the correct answer.
1. What is the purpose of this statement?
(A) To give details about money in a bank account
(B) To show information about a credit card
2. How much money did Mary Green withdraw from her account?
(A) $13 (B) $45
Sept 16, 2004Dear Mr. Han,
I regret to inform you that your account is overdrawn. Please visitour bank at your earliest convenience to discuss this problem.
Sincerely,Paula Frost
Harvard Bank
Account Statement
Account Name: Mary Green Account number: 778-000-2222
Transactions
DATE + - BALANCE
30 Sept Balance $4012.00
15 Oct Deposit 23.00 $4035.0030 Oct Withdrawal 45.00 $3990.00
15 Dec Interest 13.00 $4003.00
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International Money TransferFrom: Joe BlackTo: Dartford Bank, Lake Street BranchDate: 29 Jan 2005Amount: $ 350
Receiving customer: A.E. JonesA/C: 767-556-443Transfer Fee: $35
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Unit 7. Bank and Money
1. How much did Joe Black send to A.E. Jones?
(A) $350
(B) $35
2. Where did the money go?
(A) To Mr. Jones’ home
(B) To Mr. Jones’ bank
5. Business cards What is Miranda Joyce’s position? (detail)Which of the following is NOT a way to contact Miranda Joyce? (detail)
Choose the correct answer.
1. What is Miranda Joyce’s position?
(A) Sales dept. (B) Manager
2. Which of the following is NOT a way to contact Miranda Joyce?
(A) By cell phone (B) Through email
Note
Key phrases
- amount
- total
- sum
- balance
kind of reading
what
who
where
when
how much
City-World
Overseas Financial Services
Miranda Joyce City-World Japan
Sales Dept. 4F Hope Building, 3-2-19
Manager Tokyo 150-2002
Tel: 03-5724-5100
Fax: 03-5724-5101
Email: [email protected]
C. Choose the correct answer.
Questions 1 and 2 refer to the following form.
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Read and choose the correct answer.
Questions 1 and 2 refer to the following business card.
E x e r c i s e s
56
1. What kind of customers does
Janetta Seinfeld deal with?
(A) International companies
(B) Private individuals
2. Which of the following is NOT
true?
(A) Janetta’s company is only
on the Internet.
(B) Janetta has an important
position in her company.
Bardays Business BankingPortshead Branch, International Division
Janetta SeinfeldSenior manager 3F, 14 Main Street, Portshead Tel: 03-778-998/9
Fax: 03-778-997 Email: [email protected]:// bbb.international.com
Questions 3 and 4 refer to the following statement.
3. What information is NOT
shown on the statement?
(A) Money taken out of the
account(B) Interest received
4. When was this account
overdrawn?
(A) Jan 22
(B) Jan 30
Account Statement
Account Name: Gus Morton Account number: 745-555-8762
TransactionsDATE + - BALANCE
Jan 22 Balance $12.00 Jan 23 Withdrawal 23.00 -$11
Jan 30 Withdrawal 45.00 -$56.00
Feb 10 Deposit 100.00 $44.00
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57
1. What is the purpose of this
letter?
(A) To tell Mrs. Alvarez she
cannot have a credit card
(B) To tell Mrs. Alvarez that she
has no money
(C) To tell Mrs. Alvarez she can
have a credit card
(D) To thank Mrs. Alvarez for
being a good customer
2. When will Mrs. Alvarez
probably have to pay her first
credit card bill?
(A) February 14th
(B) January 22nd
(C) Each month
(D) This week
3. What is one rule for using the
card?
(A) You must spend $1,000 a
month.
(B) You cannot spend more
than $1,000 a month.
(C) You must withdraw $1,000
a month.
(D) You get $1,000 a month.
January 22ndDear Mrs. Alvarez,
Your credit card application has been accepted.Your credit limit is up to $1000. Payments must be
paid on the 14th of each month.Thank you for signing up with Mister Visa Cards.
Sincerely,Jessica HallManager
T e s t
Questions 1 through 3 refer to the following letter.
Unit 7. Bank and Money
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58
Questions 4 through 6 refer to the following sign.
Tired of waiting in line?
Then sign up for Internet Banking!
• Make deposits and withdrawals• Check your interest and account balance• No fees
Apply at your nearest branch or go towww.onlinebanking.com.
4. What is this a sign for?
(A) To introduce online
banking services
(B) To entertain people waiting
in line
(C) To explain banking fees
(D) To introduce a new branch
5. Which of the following is NOT
true?
(A) There are no banking fees.
(B) You can check your
balance.
(C) You cannot make
withdrawals.
(D) You can make deposits.
6. How can people get this
service?
(A) Open a new account
(B) Make a withdrawal
(C) Use an ATM machine
(D) Apply online
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Write the words in the correct order.
1. has been / Your / credit card / accepted. / application
______________________________________________________________
2. balance / your / interest. / and / Check
______________________________________________________________
3. at / your / bank. / nearest / Sign up
______________________________________________________________
4. to be / number / wait for / your / called. / Please
______________________________________________________________
Fill in the blanks.
deposits and withdrawals online limit is up to
account is overdrawn your earliest convenience
1. Please come by at _________ _________ _________.
2. With Internet banking you can make _________ _________
_________ _________.
3. Your credit _________ _________ _________ _________ $1,000 a
month.
4. I regret to inform you that your _________ _________ _________.
59
W r i t i n g
Unit 7. Bank and Money
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ReviewReading
Donna MacRae
1341 Deutsche Road
Mannheim, Germany
Objective: To obtain a school management position
Highlights of Skills
• Course planning and development
• Teaching and school management
Experience
2003 Vice principal, Mannheim High School
1. What did she NOT do in her last
job?
(A) Managed staff
(B) Taught students
(C) Typed letters
(D) Planned classes
2. What job is she probably
applying for?
(A) Teacher
(B) Principal
(C) Secretary
(D) School developer
3. Where does she want to work?
(A) An agency
(B) A high school
(C) An office
(D) A university
Questions 1 through 3 refer to the following resume.
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62
Review
4. What is the topic of this graph?
(A) The hobbies of older
people
(B) Information about athletes
(C) Work duties of families
(D) Leisure activities of
teenagers
5. According to the graph, which
of the following is true?
(A) Most older couples prefer
swimming.
(B) Men and women equally
like playing golf.
(C) The most popular activity
for everyone is bingo.
(D) Bingo is popular because it
is an indoor game.
Questions 4 and 5 refer to the following graph.
Over 50’s Leisure Time Activities
Swimming Golf Bingo
10
5
0
Men Women Couples
N u m b e r
( i n t h o u s a n d s )
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63
Review
6. What is the purpose of thisletter?
(A) To warn against being
overdrawn
(B) To inform about an account
(C) To advertise a new bank
(D) To make people interested
in account protection
7. Who is this letter to?
(A) A customer
(B) A manager
(C) A businessman
(D) An accountant
July 15, 2002Dear John Baker,
Thank you for signing up with Bank Union. Your newsavings account has our highest interest rate
available plus protection against overdrawing.
Thank you for your business,Jane HartleyNew accounts manager
Questions 6 and 7 refer to the following letter.
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64
Review
8. What is this list for?(A) A recipe
(B) An experiment
(C) A doctor’s examination
(D) A game
9. Who would buy this product?
(A) Chefs
(B) Farmers
(C) Families
(D) Scientists
10. Which of the following is NOTtrue?
(A) You must provide some
extra materials.
(B) You should do this
outside.
(C) There are instructions in
the kit.
(D) Some food is needed.
Ronco’s Home Scientist Kit 2000Science at home
Fun for the whole family
Amazing Apples! You need:
• A kitchen sink
• One apple, cut in half
• Lemon juice
• Three wires (in kit)
• One thermometer (in kit)
• Some ice
(instructions on next page)
Questions 8 through 10 refer to the following list.
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Vocabulary Checklist
65
Unit 1
o garden (v )
o backyardo shovel
o dig
o soil
o lens
o sketch
o hip hop
o biography
o novel
o pastime
o recreation center
o lounge around
o athletic
o capture
o normal
o ordinary
opick
o pick up
o mess
o roll (v )
o board game
o water sport
o energetic
o qualified
Unit 2
o adjust
o device
o observe
o experiment
o part (n)
o planet
o gravity
o state (v )
obrilliant
o be due
o make up
o hypothesis
o lab report
o theory
o goggles
o cheer up
o cheer foro sensible
o sensitive
o look forward to
o flammable
o measure (v )
o domestic
o safety
o distribute
Unit 3
o admire
o artwork
o pedestal
o corridor
o stand (v )
o stub
o row
o sold out
o opening night
o curtain
o genre
o symphony
o gallery
o recital
o venue
o so
o such
o tour
o travel
o trip
o scene
o switch off
o consume
o scenery
o disappointing
Unit 4
o check-out
o groceries
o cashier
o cash register
o ring up
o janitor
o public service
o word of mouth
o punctual
o give notice
o trainer
o mechanic
o clock out
o out of line
o retire
o for
o since
o steal
o rob
o rotten
o gain
o retirement
o bonus
oposition
o duty
Unit 5
o control (v )
o facility
o grasp
o mechanism
o tube
o foreman
o lay (someone) off
o raw materials
o refine
o manufacture
o engineer
o labor union
oheavy duty
o manpower
o tear down
o ignore
o be ignorant
o major (in)
o department
o department store
o productiono rotate
o option
o inventory
o supervisor
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66
Unit 6
o vehicle
o rescueo bundle
o be outfitted
o tie (v )
o firefighter
o fire extinguisher
o fire escape
o smoke
ohose
o fire alarm
o injury
o paramedic
o siren
o first aid
o lie
o lay
o talento entertainer
o striped
o urgent
o assistance
o operator
o seatbelt
o poison
Unit 7
o insert
o slot
o bank book
o check (v )
o balance
o teller
o safety deposit box
o ATM
o bank card
o statement
o calculator
o loan
o coin
o signature
o service charge
o set down
o sit down
o promise
o appointment
o irresponsible
o sign up
o withdrawal
o be in the red
o interest (n)
o earliest
convenience
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LISTENING SECTION
Upper-Intermediate
Step by Step
Casey Malarcher · Andrea Janzen
Toward Receptive Skills( Based on TOEIC Bridge® )
Contents selected and compiledby Prof. Samuel Fernández Saavedra
Universidad Metropolitana de Ciencias de la Educación
Grupo Educativo
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LISTENING SECTION
UNIT 1 Sports 69
UNIT 2 Animals 77
UNIT 3 Office 85
UNIT 4 Body and Mind 93
UNIT 5 Technology 101
UNIT 6 Law / Crime 109
UNIT 7 Fashion 117
Review 125
Contentson ents
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P ART I. Picture Description
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P ART I. Picture Description: Sports
A. Learn the words and phrases.
ring Boxers fight in a ring.
scoreboard The scoreboard shows each team’s points.
starting line Before the race, the runners stood at the starting line.
lane Lane six is open, so you can bowl there.
bowling alley Many bowling alleys have both bowling lanes and
pool tables.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
scoreboard
spectators
UNIT
1
bowling alley scoreboard
down the lane in the ring
at the starting line
‰Now listen and check your answers.
_________ _________
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E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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T e s t
Unit 1. Sports
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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A. Learn the words and phrases.
exciting That was an exciting hockey game!
serve Professional tennis players can serve very fast.
net Tennis players must hit the ball over the net.
puck Hockey players hit the puck into the goal.
rink Skating at the ice rink is fun.
B. Match the questions and answers.
1. What is your favorite sport to watch (A) Some players can
on TV? serve at 125 mph.
2. How fast can a tennis player serve? (B) Actually, I think
number 12 scored.
3. Do you know who the best player (C) I like to watch hockey.
in the world is?
4. Tony scored the last goal, didn’t he? (D) No, I don't.
C. Listen and fill in the blanks.
1. (A) What’s going on in the game?
(B) The players are ___________.
2. (A) You are a member of a sports team,
right?
(B) Yes, I play ___________.
3. (A) When is the next big tennis
competition?
(B) ___________.
4. (A) What can you do at a rink?
(B) You can ___________.
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P ART II. Questions & Responses
Note
waiting for the whistle/ listening to the coach/ tying their skates/ taking a break
hockey/tennis/volleyball/ badminton
The season is over/ After the holiday/ In a few weeks/ Next month
ice skate/figure skate/ take skating lessons/
play hockey
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73
E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) No problem.
(B) I need a racket.
2. (A) By playing hockey at the rink.
(B) At least three times a week.
3. (A) I like hockey.
(B) They sure are.
4. (A) Near my house.
(B) In the goal.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
Unit 1. Sports
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P ART III. Short Conversations & Talks
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W a r m - u p
A. Learn the words and phrases.
pass The player got ready for his teammate to pass him the puck.
referee The referee must know the rules of the game.
energy You need lots of energy to play sports.
trophy The winner of the tennis match will get a big trophy.
practice Professional athletes practice all the time.
B. Types of Questions: Sports
a. Main Idea What is being discussed?
What is the team doing first?
b. Inference What does the man imply?
Why doesn’t the man want to be a referee?
c. Cause and Effect Why will the hockey game be exciting?
What does he need to practice?
d. Facts and Details What did he want to do on Saturday?
Which skill does he have?
C. Read the dialogs or short talks and write the answers to the questions.
M: Does our team have a practice this week?
W: Yes, the coach wants to have a practice on Saturday.
M: I wanted to go to a movie, but the coach might get mad if I miss
practice.
1. What did he want to do on Saturday? _______________________
M: I don’t have the energy to play sports today. I think I will invite myfriends over to watch the hockey game. The final game is on today
and it will be exciting. The team that wins will take home the trophy.
2. Why will the hockey game be exciting? _______________________
M: I think it would be exciting and interesting to be a hockey referee.
W: Are you a fast skater?
M: Yes I am, and I love hockey!
3. Which skill does he have? _______________________
He skates well. Go to a movie He hits hard. It’s the last game.
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75
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. What does the man imply?
(A) Their team can’t win. (B) Winning is possible.
2. What is the team doing first?
(A) Going to a restaurant (B) Playing hockey
3. Why doesn’t the man want to be a referee?
(A) He might get hurt. (B) He won’t get a good salary.
4. What is being discussed?
(A) What a referee needs to do (B) How to become a referee
Listen to the dialogs. Choose the right answer.
1. Why doesn’t the woman like to watch men’s tennis?
(A) She doesn’t like men. (B) The action is too fast.
(C) She doesn’t like tennis. (D) She doesn’t have a TV.
2. Why does the man need to practice hockey?
(A) He wants to play in the professional league.
(B) He isn’t a very good hockey player.
(C) His coach asked him to practice.
(D) He wants to be a referee.
3. Why does the woman think the man can’t play basketball?
(A) He’s too tall. (B) He likes hockey.
(C) She thinks he’s too short. (D) He’s not a professional.
T e s t
Unit 1. Sports
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D i c t a t i o n
1. That _________ an _________ hockey _________!
2. _________ at the _________ _________ is fun.
3. What is your _________ _________ to watch _________
_________?
4. _________ _________ _________ _________ sports?
5. Professional athletes practice _________ _________ _________.
6. The player _________ _________ _________ teammate to
_________ _________ _________ puck.
7. The _________ wants to have a _________ on _________.
8. I _________ it would be _________ _________ _________ a
_________ referee.
9. _________ _________ is going out to a _________ after the
_________ is finished.
10. I like to _________ _________ but I like to_________ _________.
Listen and complete the sentences.
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W a r m - u p
A. Learn the words and phrases.
neck Flamingos and cranes have long necks.
breed Terrier is a breed of dog.
tail The cow moved its tail back and forth.
beak The bird made a hole in the tree limb with its beak.
curled The snake’s body is curled into a circle.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
paw
collar
_________ _________
UNIT
2P ART I. Picture Description: Animals
is curled breed
a long tail beak
around their necks
‰Now listen and check your answers.
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78
E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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Unit 2. Animals
T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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A. Learn the words and phrases.
fix I should get my cat fixed so she can’t have any kittens.
amphibian Tree frogs are pretty cute amphibians.
track There are many ways to track an animal through the
forest.
growl Can you hear that dog growling? It must be angry.
fur I have cat fur all over my new black sweater.
B. Match the questions and answers.
1. Have you fixed your cat? (A) It growls and its fur
stands up.
2. How do I get to the terrarium? (B) No, I don’t.
3. You know how to track a deer, right? (C) Take the path on
your left.
4. How do you know that a dog is angry? (D) Not as yet.
C. Listen and fill in the blanks.
1. (A) How do you track a cougar?
(B) Look for ___________.
2. (A) How about going to the ___________.
exhibit?
(B) Sounds good to me.
3. (A) How do you know a cat is angry?
(B) They will ___________.
4. (A) Have you fixed your ___________ yet?
(B) No, not yet. I’m doing it tomorrow.
80
W a r m - u p
Note
footprints/caves/fur/ droppings
bear/shark/zebra/
amphibian
puff out their fur/ flatten their ears/ growl/lie down
cat/dog/rabbit/ferret
P ART II. Questions & Responses
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81
E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) No, I’m not.
(B) When she is a bit older.
2. (A) Yes, it is.
(B) It’s mad.
3. (A) It’s neither.
(B) It’s good for tracking.
4. (A) The path turns left.
(B) No, it isn’t.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
Unit 2. Animals
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A. Learn the words and phrases.
wander over to I’m going to slowly wander over to the lion exhibit.
den Be careful not to walk into a bear’s den while it’s
sleeping.
hibernate Many animals hibernate in winter to conserve energy.
aquarium I love watching the sharks in the zoo’s aquarium.
creature There are many interesting creatures in the zoo.
B. Types of Questions: Animals
a. Main Idea What is being discussed?
What are the speakers doing?
b. Inference Where are they?
How do the speakers feel?
c. Cause and Effect Why doesn’t the woman want to go into the ocean?
What happens during hibernation?
d. Facts and Details What do bears probably eat?
What can be said about the aquarium?
C. Read the dialogs or short talks and write the answers to the questions.
M: Where did Billy go?
W: He wandered over to the amphibian exhibit to see the salamanders.
M: After he looks at them, we should head over to the aquarium.
1. Where are they? _______________________
Bears are very interesting creatures. Many people think they only eatmeat, but they also eat a lot of plants. They need to eat large amounts
before hibernating in a den for the winter.
2. What do bears probably eat? _______________________
W: Those look like cougar footprints.
M: I really hope not. Those animals are dangerous.
W: Yes. We better get out of here!
3. How do the speakers feel? _______________________
At the vet Afraid At the zoo Fish and berries
P ART III. Short Conversations & Talks
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83
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. Why doesn’t the woman want to go into the ocean?
(A) She is scared of water. (B) She is scared of ocean creatures.
2. What is being discussed?
(A) Facts about animals (B) Plans for going somewhere
3. What can be said about the aquarium?
(A) It is open two more hours.
(B) It will not be open when they arrive.
4. What happens during hibernation?
(A) Animals sleep together. (B) Body functions slow down.
Listen to the dialogs. Choose the right answer.
1. What are the people doing?
(A) Tracking a cougar (B) Tracking a deer
(C) Eating a deer (D) Watching a cougar
2. What can be said about horses that are extremely afraid?(A) They will flatten their ears.
(B) They will bite.
(C) They will kick the thing scaring them.
(D) They will make strange noises.
3. How does the woman feel?
(A) Happy (B) Clever
(C) Embarrassed (D) Aggravated
T e s t
Unit 2. Animals
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D i c t a t i o n
1. I _________ to get my _________ _________ because I don’t
_________ _________ kittens.
2. _________ people _________ reptiles and _________.
3. I _________ to _________ _________ the aquarium by _________.
4. _________ _________ and puff out their _________ when they
are _________.
5. You can _________ an _________ by _________ for its footprints.
6. Are _________ _________ to wander _________ _________ the
_________ now?
7. _________ ever walk into a _________ den _________ _________
are hibernating.
8. _________ is your _________ _________ creature?
9. _________ eat both _________ and _________.
10. _________ do I _________ _________ the _________ exhibit?
Listen and complete the sentences.
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A. Learn the words and phrases.
associate Ms. Brown is my associate. We work in the same office.
conference I would like to have a conference with you later today.
atop There is a dome atop the office building.
project How can I project the image on my screen onto the wall?
in use All three conference rooms will be in use tomorrow
afternoon.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
85
W a r m - u p
ponytail
cubicle
_________ _________
UNIT 3P ART I. Picture Description: Office
computer in use projecting
atop the table associates
outside the conference room
‰Now listen and check your answers.
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86
E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
Unit 3. Office
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88
W a r m - u p
A. Learn the words and phrases.
run this by Let’s run this idea by our boss to see what she
thinks.
Chief Executive We just got a new CEO to run our company.
Officer (CEO)
paycheck I need to put my paycheck into the bank.
appointment I have an appointment with the director.
human resources I sent my résumé to the human resources
department.
B. Match the questions and answers.
1. Can you run this project by the CEO please? (A) I’m meeting the CEO.
2. What is that paper on my desk? (B) No, sales.
3. What appointment do you have at 2 p.m.? (C) Your paycheck.
4. Aren’t you working for human resources? (D) I’d be happy to.
C. Listen and fill in the blanks.
1. (A) What appointment do you have
tomorrow?
(B) I’m seeing my ___________.
2. (A) Which department are you working in?(B) I just started in ___________.
3. (A) Where did I leave my ___________?
(B) I think it’s atop that stack of papers.
4. (A) Do you mind if I run this suggestion
by the ___________ first?
(B) That’s fine with me.
Note
doctor/accountant/ lawyer/dentist
marketing/research/ human resources/ advertising
paycheck/report/file/ newspaper
CEO/president/boss/ director
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Unit 3. Office
E x e r c i s e sE x e r c i s e s
Listen and choose the right answer or statement.
1. (A) I’m all ready.
(B) Not as of yet.
2. (A) Try the CEO.
(B) Maybe later.
3. (A) Yes, at the doctor’s office.
(B) No, I’m not.
4. (A) To the doctor.
(B) I’m seeing my dentist.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
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90
W a r m - u p
A. Learn the words and phrases.
payroll I need to ask the payroll department about my paycheck.
campaign The new ad campaign for that coffee shop is very
successful.
bike courier Bike couriers deliver packages quickly all around
downtown.
run this over to Please run this over to our other office before 5 p.m.
add up My paycheck just doesn’t add up. I got paid too much.
B. Types of Questions: Office
a. Main Idea What is being discussed?
Where does the speaker work?
b. Inference What might the speaker make?
How does the woman feel?
c. Cause and Effect Why does the woman have to talk to payroll?
Why didn’t the man meet the deadline?
d. Facts and Details What can be said about the vice-president?What job does the woman want to get?
C. Read the dialogs or short talks and write the answers to the questions.
M: Did you get your paycheck yesterday?
W: Yes, but it doesn’t seem to add up.
M: You’d better go talk to payroll.
1. Why does the woman have to talk to payroll? _______________________
I went to university for four years to get my Bachelor’s degree in
Business. Then I continued on to get my MBA. Now I am lucky enough
to train with one of the top advertising businesses in Toronto.
2. What might the speaker make? _______________________
W: I need to run this package over to our other office.
M: Well, the bike courier should be here any minute.
W: Thank goodness. We are on a tight deadline!
3. How does the woman feel? _______________________
Ad campaigns She didn’t get paid correctly. Paychecks Relieved
P ART III. Short Conversations & Talks
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91
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. What can be said about the vice-president?
(A) She’s busy. (B) She doesn’t want to see him.
2. What is being discussed?
(A) His salary (B) The payroll department
3. Why didn’t the man meet the deadline?
(A) He didn’t know what to do. (B) He had problems with the computers.
4. Where does the speaker work?
(A) In human resources (B) At reception
Listen to the dialogs. Choose the right answer.
1. What job does the woman want to get?
(A) A job in a restaurant (B) A part-time job
(C) An indoor job (D) A job delivering things
2. Where did the speaker begin?
(A) In human resources (B) In sales
(C) As CEO (D) As part of marketing
3. Who is the woman going to show the story to first?
(A) The editing department (B) Another writer
(C) The boss (D) The man
T e s t
Unit 3. Office
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D i c t a t i o n
Listen and complete the sentences.
1. Please _________ this _________ our _________ before
_________ _________ to the _________.
2. The new _________ _________ to be doing a _________
_________.
3. Our _________ has been _________ on the _________ _________
campaign for a _________.
4. The _________ for my _________ is _________ at _________ p.m.
5. _________ you _________ _________ _________ human
resources _________?
6. Contact the _________ department to _________ _________ our
_________ are.
7. I have to _________ work _________ to get _________ _________
_________ appointment.
8. Are _________ going to be a _________ courier again _________
_________?
9. _________ have to _________ this _________ _________ to our
other _________.
10. My _________ isn’t _________ _________. There’s _________
missing.
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A. Learn the words and phrases.
massage My back hurts. Can you give me a massage?
rub She rubbed her hands together to make them warm.
harmful Cigarettes and alcohol are harmful for your health.
meditate Some people meditate silently. Others hum or say things.
cross He sat down and crossed his legs.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
93
W a r m - u p
cheek
shoulder
_________ _________
UNIT4P ART I. Picture Description: Body and Mind
legs crossed harmful
meditating rubbing
getting a massage
‰Now listen and check your answers.
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94
E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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Unit 4. Body and Mind
T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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96
W a r m - u p
A. Learn the words and phrases.
breathe I breathe deeply while I meditate.
memorize You have to memorize that poem for class.
cough He has a bad cough because of his cold.
diaphragm The diaphragm is a muscle that helps you breathe.
bandage I cut myself. Do you have a bandage?
B. Match the questions and answers.
1. You have memorized that song, (A) No, just breathe deeply.
haven’t you?
2. How badly did you cut yourself? (B) I’ve just got a cough now.
3. I have to chant to meditate, right? (C) No, it’s too long.
4. Is it true that you’re still sick? (D) I just need a small bandage.
C. Listen and fill in the blanks.
1. (A) What’s the matter?
(B) I ___________.
2. (A) Do you think she’s hurt?
(B) Yeah, she needs ___________.
3. (A) How do you reduce stress?(B) I make sure to ___________.
4. (A) Explain the parts of the diaphragm.
(B) I didn’t ___________ that yet.
Note
have a cough/feel low/ caught the flu/ slept poorly
a bandage/first aid/ to see a doctor/ a paramedic
have a weekly massage/ exercise regularly/ breathe slowly/ get lots of rest
memorize/learn/review/ study
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97
E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) No. How about you?
(B) He already gave the speech.
2. (A) She has a cough.
(B) Use your diaphragm.
3. (A) It is for cutting.
(B) I cut myself.
4. (A) At the concert.
(B) Breathe from your diaphragm.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
Unit 4. Body and Mind
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98
W a r m - u p
A. Learn the words and phrases.
lozenge Have this lozenge. It will make your throat feel better.
sprain My ankle isn’t broken. It’s only a sprain.
yoga Yoga is a good way to mediate and exercise.
cavity I went to the dentist, but she didn’t find any cavities!
stretch Stretching helps you relax and is good for your muscles.
B. Types of Questions: Body and Minda. Main Idea What is the problem?
What can be said about the man?
b. Inference Where is Mr. Joffe?
What could lead to a sprain?
c. Cause and Effect How did the person hurt his ankle?
What can cause cavities?
d. Facts and Details What will he try?
What will help his throat?
C. Read the dialogs or short talks and write the answers to the questions.
W: What happened? You’re limping!
M: I sprained my ankle playing basketball.
W: I’ll bet that really hurts.
1. How did the person hurt his ankle? _______________________
M: How is your new yoga class?
W: Great! We practice stretching and meditation each class. I love it!
M: Maybe I should join.
2. What will he try? _______________________
You should be very careful about your teeth. You need to brush after
every meal to prevent cavities. You should also eat fewer lozenges.
Those have lots of sugar in them.
3. What can cause cavities? _______________________
Sugar Playing a sport Brushing your teeth Taking the class
P ART III. Short Conversations & Talks
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99
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. What is the problem?
(A) Bobby doesn’t take care of his teeth.
(B) Bobby has many cavities.
2. What will help his throat?
(A) Something to eat (B) A bandage
3. Where is Mr. Joffe?
(A) The dentist’s office (B) A hospital
4. What can be said about the man?
(A) He feels pain. (B) He knows a lot about yoga.
Listen to the dialogs. Choose the right answer.
1. What could lead to a sprain?
(A) Exercising too much (B) Not stretching
(C) Tearing muscles (D) Long-term problems
2. Why is the man upset?
(A) He doesn’t like yoga. (B) He doesn’t have time to run.
(C) His friends give him stress. (D) He’s having business problems.
3. What can be said about the speaker?
(A) She doesn’t like ice cream. (B) She will get a check-up soon.
(C) She’s a dentist. (D) She can’t have sugar.
T e s t
Unit 4. Body and Mind
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D i c t a t i o n
Listen and complete the sentences.
1. _________ lozenge _________ _________ your _________.
2. _________ should _________ _________ stretching _________.
3. You _________ _________ _________ after every _________ to
prevent cavities.
4. _________ sprained _________ ankle _________ _________.
5. A good _________ _________ relax is _________ _________
deeply.
6. I _________ a _________ _________.
7. _________ _________ memorized _________ poem _________?
8. She _________ _________ bandage _________ _________ hand.
9. How _________ _________ _________ practice _________?
10. _________ _________ diaphragm to _________.
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101
W a r m - u p
A. Learn the words and phrases.
function This device is not functioning properly. I think it’s broken.
apparatus A telephone is an apparatus for communicating with
other people.
select Use the pointer to select something on the screen.
utilize Be careful when you utilize the factory equipment.
It can be dangerous.
scan Most stores have a special apparatus for scanning products.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
lamp
monitor
_________ _________
UNIT5P ART I. Picture Description: Technology
will not utilize apparatus
scan products is selecting
not functioning
‰Now listen and check your answers.
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102
E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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103
Unit 5. Technology
T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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104
W a r m - u p
A. Learn the words and phrases.
features This computer has a lot of useful features like a DVD-RW.
backup Create a backup disk in case your hard drive is damaged.
bandwidth Greater bandwidth makes your Internet connection
faster.
crash My computer crashed, and I lost all of my unsaved work.
standard John’s computer is a standard machine with no special
features.
B. Match the questions and answers.
1. Your computer has just crashed, hasn’t it? (A) Unfortunately, yes.
2. Could you please buy a standard phone? (B) This one right here.
3. Isn’t the bandwidth high enough for you? (C) I suppose I could.
4. Which one is your backup disk? (D) Not really.
C. Listen and fill in the blanks.
1. (A) Do you like the new office computers?
(B) Yes, they have many good ___________.
2. (A) Your spreadsheet aids calculations, right?
(B) Yes, it really ___________.
3. (A) This program is just the ___________
version, isn’t it?
(B) Let me check on that.
4. (A) When did your computer ___________?
(B) Yesterday.
Note
features/options/ components/ elements
makes them easier/ speeds them up/ simplifies them
standard/normal/ basic/typical
crash/go down/ stop working/ begin malfunctioning
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105
E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) Her computer crashed.
(B) She rebooted using a backup disk.
2. (A) This is the standard program.
(B) It sometimes happens.
3. (A) Ours is a small band.
(B) It’s a high-speed connection.
4. (A) That feature works well.
(B) It’s still down.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
Unit 5. Technology
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106
W a r m - u p
A. Learn the words and phrases.
real-time Online chatting is better than email because it’s in
real-time.
icon I clicked on the icon, but the program didn’t start.
domain name The domain name for her website is www.asdfa.com.
proper This isn’t the proper monitor for this computer.
netiquette When chatting online, one should use proper
netiquette.
B. Types of Questions: Technology
a. Main Idea What is being explained?
What is the problem?
b. Inference According to the dialog, why do people use a search engine?
Why don’t they like her?
c. Cause and Effect What will he do next?
Why are the icons gone?
d. Facts and Details How well does the program function?
What can be said about laptops?
C. Read the dialogs or short talks and write the answers to the questions.
W: I insult people who make rude comments in the chat room.M: Shame on you! You need to use proper netiquette, Esther.W: Me? What about all of those rude people?
1. What is the problem? _______________________
M: What is the domain name for Caleb’s website?W: I think it’s www.Calebrity.com.M: Wait a second. OK, my browser is open. Now, tell me again.
2. What will he do next? _______________________
Online chatting is great because you can talk in real-time like on thephone. For good netiquette, make sure you use emotion icons (calledemoticons) to express your feelings. This is standard behavior nowadays.
3. What is being explained? _______________________
Netiquette People chat with her.She has poor netiquette. Type the domain name
P ART III. Short Conversations & Talks
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107
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. According to the dialog, why do people use a search engine?
(A) They forget the domain name.
(B) They want to find new websites.
2. Why don’t they like her?
(A) She deleted something. (B) She has poor netiquette.
3. Why are the icons gone?
(A) Donna deleted them. (B) Brian moved them.
4. How well does the program function?
(A) Perfectly in real-time (B) Not well at all
Listen to the dialogs. Choose the right answer.
1. What is the problem?
(A) She doesn’t like the icons. (B) He can’t recognize domain names.
(C) She can’t select the website. (D) He can’t remember domain names.
2. What can be said about laptops?(A) They are complicated apparatuses.
(B) They back up files easily.
(C) Going online needs a fast connection.
(D) They are utilized in overseas business.
3. What does the man want her to do?
(A) Create features (B) Back up the network
(C) Connect a network (D) Make a proper device
T e s t
Unit 5. Technology
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D i c t a t i o n
Listen and complete the sentences.
1. This _________ has a _________ of useful _________.
2. _________ bandwidth makes _________ Internet _________
_________.
3. _________ computer is a _________ machine with no _________
features.
4. Were _________ _________ _________?
5. _________ chatting is _________ than _________ because it’s in
_________-_________.
6. The _________ _________ for _________ _________ is
www.asdfa.com.
7. _________ _________ is _________ functioning _________.
8. For _________ netiquette, use _________ to _________ your
_________.
9. _________ _________ apparatus _________ _________ to utilize.
10. When I _________ the _________ , it _________ all the problems
_________.
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109
W a r m - u p
A. Learn the words and phrases.
sheriff A town may have lots of police officers, but only one sheriff.
badge Police officers and other law officers have badges.
jury All of the members of the jury voted “not guilty.”
separate There is a curtain separating the two sides of the room.
patrol Policemen patrol our neighborhood watching for criminals.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
beard
lapel
_________ _________
UNIT6P ART I. Picture Description: Law / Crime
are separate sheriff
are patrolling jury
wearing a badge
‰Now listen and check your answers.
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110
E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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111
Unit 6. Law / Crime
T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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112
W a r m - u p
A. Learn the words and phrases.
shoplift She took things from a store without paying. She was
shoplifting.
charge The police charged the woman with murder. She will
go to court today.
hit and run Someone crashed into my car and drove away.
It was a hit and run.
innocent Sam did not do anything wrong. He is innocent.
break into The boys broke into the pet store and took five puppies.
B. Match the questions and answers.
1. What was he charged with? (A) For three days.
2. Is it true that she did it? (B) She stole a car.
3. What did she do? (C) Robbery.
4. How long has your cat been missing? (D) No, I think she is
innocent.
C. Listen and fill in the blanks.
1. (A) What was she charged with?
(B) ___________.
2. (A) What did he do?
(B) He ___________.
3. (A) She’s guilty, isn’t she?
(B) I think she’s ___________.
4. (A) How long has your ___________
been missing?
(B) For about 5 hours.
Note
Breaking and entering/ Robbery/A hit and run/ Shoplifting
damaged the wall/ broke into a bank/
committed fraud/ stole a car
partly to blame/guilty/ not responsible/ innocent
purse/credit card/dog/ scooter
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113
E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) I think she is guilty.
(B) Shoplifting.
2. (A) For a few hours.
(B) It is a few years old.
3. (A) Yes, I did it.
(B) No. He’s innocent.
4. (A) She shoplifted a CD.
(B) She is a lawyer.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
Unit 6. Law / Crime
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114
W a r m - u p
A. Learn the words and phrases.
jail Criminals are put in jail.
suspect The sheriff thinks that Tim stole the car. He is a suspect.
witness She saw the boy break the window. She is a witness.
arrest The police officer arrested the robber and took him to jail.
find (guilty) At the end of the trial, the judge found the man not
guilty.
B. Types of Questions: Law / Crime
a. Main Idea What did the jury decide?
What is being announced?
b. Inference Who is the person talking to?
Where is this conversation taking place?
c. Cause and Effect What was Mrs. Green charged with?
Why will the jury find the person guilty?
d. Facts and Details When did the crime take place?
What can be said about Dr. Evil?
C. Read the dialogs or short talks and write the answers to the questions.
M: Did you hear that Mrs. Green was arrested this morning?W: No! What did she do?M: She hit a car and drove away.
1. What was Mrs. Green charged with? _______________________
Last week, Mr. Black was charged with robbery. After looking at theevidence, the judge found him guilty and convicted him. He will spendthe next 2 years in jail.
2. What is being announced? _______________________
W: Someone stole my car.M: When did this happen?W: A witness saw it happen this morning.
3. When did the crime take place? _______________________
Today The judge’s decision Hit and run Shoplifting
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115
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. What did the jury decide?
(A) Mr. Jones was innocent. (B) Mr. Jones was guilty.
2. When did the men steal the car?
(A) This morning (B) Yesterday
3. What can be said about Dr. Evil?
(A) His case is over. (B) He is in jail.
4. Why will the jury find the person guilty?
(A) He said that he has the money.
(B) Someone saw him steal the money.
Listen to the dialogs. Choose the right answer.
1. How many suspects are there?
(A) One (B) Two
(C) Three (D) Four
2. Who is the person talking to?
(A) A lawyer (B) The jury
(C) A police officer (D) A witness
3. Where is this conversation taking place?
(A) In jail (B) Outside
(C) In a courtroom (D) In a car
T e s t
Unit 6. Law / Crime
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D i c t a t i o n
Listen and complete the sentences.
1. The sheriff _________ _________ _________.
2. Last _________ Mrs. Green was charged _________ _________
_________ and _________.
3. _________ _________ _________ find the suspect _________?
4. Is _________ _________ _________ _________ shoplifted?
5. What _________ _________ charged _________?
6. The _________ _________ patrolling _________ _________.
7. The _________ was _________ innocent _________ _________ crime.
8. Two _________ _________ into the _________.
9. The officer _________ _________ _________ badge.
10. _________ criminal _________ taken _________ _________.
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W a r m - u p
A. Learn the words and phrases.
laces Sneakers have laces, but slippers don’t.
bow He tied the ribbon into a pretty bow.
accessory The shop sells accessories like hairpins and jewelry.
velvet This velvet jacket should only be dry cleaned. Don’t wash it.
article All of the articles of clothing on this rack are 50% off.
B. Look at the picture. Circle the two words or phrases that youthink you will hear.
C. Listen and write A or B.
1. 2.
wrist
laces
_________ _________
UNIT7P ART I. Picture Description: Fashion
velvet case a bow
accessory articles
laces of his boot
‰Now listen and check your answers.
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E x e r c i s e s
Listen and choose the right answer.
1. (A) (B)
3. (A) (B)
2. (A) (B)
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Unit 7. Fashion
T e s t
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
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120
W a r m - u p
A. Learn the words and phrases.
designer She is a designer. She creates new styles of clothes.
match This blue sock does not match the red sock.
brand BMW is an expensive brand of car.
wide The ocean is very wide. It will take many days to go across.
waist She put a black belt around her waist.
B. Match the questions and answers.
1. Don’t you work in the fashion industry? (A) I think they go
together nicely.
2. What brand are those shoes? (B) They’re Nike.
3. This tie doesn’t match my shirt, does it? (C) The waist is too big.
4. Why don’t you like that dress? (D) Yes, I’m a model.
C. Listen and fill in the blanks.
1. (A) Do these pants match my blouse?
(B) They ___________.
2. (A) What brand of ___________ do you
prefer?
(B) I don’t really have a favorite.
3. (A) Do you work in the fashion industry?
(B) Yes, I’m a ___________.
4. (A) Why don’t you like that article of
clothing?
(B) It’s too wide for my ___________.
Note
go together well/ don’t really match/ clash
shoes/perfume/gum/ shampoo
photographer/retailer/ model/designer
waist/hips/shoulders/ neck
P ART II. Questions & Responses
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E x e r c i s e s
Listen and choose the right answer or statement.
1. (A) I’m afraid not.
(B) Yes. I’m a model.
2. (A) They don’t fit my waist.
(B) They are not a name brand.
3. (A) They are Levi’s.
(B) They look good.
4. (A) Yes, I do.
(B) Not really.
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
T e s t
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W a r m - u p
P ART III. Short Conversations & Talks
A. Learn the words and phrases.
out of style Those shoes were popular years ago. Now they are
out of style.
silver Silver is my favorite metal for accessories.
latest The latest fashions are often from France.
button-down I like button-down shirts better than T-shirts.
pattern I really like the flower pattern on her dress.
B. Types of Questions: Fashion
a. Main Idea What does the woman think about the pants?
What can be said about the woman’s jacket?
b. Inference Where is the conversation taking place?
What will the woman probably wear?
c. Cause and Effect Why does she wear dresses?
Why is the person excited?
d. Facts and Details Where did the man get the suit?
What will be in style this fall?
C. Read the dialogs or short talks and write the answers to the questions.
W: Where did you find that button-down shirt?
M: It was on the clearance rack.
W: Are there any more?
1. Where is this conversation taking place? _______________________
This fall we are going to see some designs from the past in woman’s
fashion. Look for bright colors and patterns from the 1980s. Jacketswith wide shoulders and button-down sweaters will be back in style.
Lots of silver accessories will also be popular.
2. What will be in style this fall? _______________________
W: That’s a very nice suit. What brand is it?
M: It’s an Armani. I got it from my wife.
W: You are a lucky man!
3. Where did the man get the suit? _______________________
He bought it. In a clothing store Old fashioned designs It was a gift.
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123
E x e r c i s e s
Listen to the dialogs. Choose the right answer.
1. What does the woman think about the pants?
(A) They are too loose. (B) They fit well.
2. Where did the man get the tie?
(A) He bought it in a department store.
(B) He got in through the Internet.
3. What will the woman probably wear?
(A) A necklace (B) Earrings
4. Why does she wear dresses?
(A) They’re in style. (B) They’re comfortable.
Listen to the dialogs. Choose the right answer.
1. Where did the woman get the coat?
(A) From Mr. Klein (B) Online
(C) As a gift (D) At a store
2. What can be said about the woman’s jacket?
(A) It’s pink. (B) It’s not fashionable.
(C) It’s too big. (D) It does not match her earrings.
3. Why is the person excited?
(A) The man gave her a gift. (B) Her dress is a famous brand.
(C) She got a job as a designer. (D) It’s Christmas.
T e s t
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D i c t a t i o n
Listen and complete the sentences.
1. All _________ _________ _________ wear button-down _________.
2. Those _________ are _________ _________ style.
3. _________ _________ bright _________ _________ patterns this
_________.
4. _________ brand _________ _________ jacket?
5. It’s _________ _________ _________ in accessories.
6. This _________ _________ together, _________?
7. _________ _________ _________ a designer in _________
_________ industry.
8. Does _________ shirt _________ _________ pants?
9. These _________ _________ _________ wide for _________
_________.
10. _________ should _________ your _________ laces before you
_________.
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Part I. Picture Description
Listen and choose the right answer.
1. (A) (B) (C) (D)
3. (A) (B) (C) (D)
2. (A) (B) (C) (D)
Review
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Review
4. (A) (B) (C) (D)
6. (A) (B) (C) (D)
5. (A) (B) (C) (D)
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Review
Part II. Questions & Responses
Listen and choose the right answer or statement.
1. (A) (B) (C)
2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
5. (A) (B) (C)
6. (A) (B) (C)
7. (A) (B) (C)
8. (A) (B) (C)
9. (A) (B) (C)
10. (A) (B) (C)
7. (A) (B) (C) (D)
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Review
Listen to the dialogs. Choose the right answer.
1. What did the man’s brother do?
(A) He arrived late for the meeting.
(B) He sent him something by mail.
(C) He traveled with the woman.
(D) He wrote a friend in Africa.
2. Which law did the man break?
(A) Driving without a license (B) Going too fast near a school
(C) Not having on a seat belt (D) Parking in the wrong place
3. What extra-curricular activity did he enjoy?
(A) Acting on stage (B) Growing things
(C) Learning a language (D) Playing a sport
4. Which is true about Mary?
(A) She did not practice enough.
(B) She lost the final round of the tournament.
(C) She was referee during the tournament.
(D) She won the tournament.
5. What can be assumed about the man?
(A) He does not want to leave.
(B) He is afraid of sharks.
(C) He wants to use the restroom.
(D) He works at the aquarium.
Part III. Short Conversations & Talks
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Review
6. What does the woman suggest?
(A) Checking the numbers (B) Scheduling a meeting
(C) Visiting the payroll office (D) Working overtime
7. What is the woman probably doing?
(A) Building something (B) Eating
(C) Exercising (D) Getting a massage
8. Why does the man prefer email?
(A) He doesn’t have time for chatting.
(B) He is less stressed when writing emails.
(C) He is more familiar with email programs.
(D) People in chat rooms are rude.
9. What is the woman’s opinion?
(A) The designer makes good suits.
(B) The pants suit the man well.
(C) The pattern is too bright.
(D) The size is not right.
10. What is the announcer talking about?
(A) A movie review (B) A new product
(C) A crime story (D) A weather report
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