Step-By-Step Guide to Renewing Your Cisco Select Certification

8/12/2019 Step-By-Step Guide to Renewing Your Cisco Select Certification

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Step-by-Step Guide to Renewing Your Cisco Select Certication

Contents

Step 1. Apply for a Cisco.com password

Step 2. Associate yourself with your company

(Very important)

Step 3. Certify individuals via courses and exams

Step 4. Renew your Cisco SMB Specialization

Step 5. Renew your Cisco Select Certication

Step 6. Checklist for Successful Renewal

Welcome Back. By now you may have received your recertication notice. You have

90 days prior to your anniversary date to begin the Select re-certication process

and you will notice your status has moved from “Approved” to “Re-Cert”. Once you

complete the SMB Specialization exams, please submit your application in the CSApp

tool. Your company will be automatically approved if all of the requirements are met.

As a reminder, here are the easy steps for you to renew your Select Certication.



1. You should already have one, however, if for any

reason you do not, now is the time to apply for a

Cisco.com user ID

https://tools.cisco.com/RPF/register/register.do.

You will receive an automated response with the

assigned ID.

A Cisco.com ID allows you access to all of the partner

tools, resources, and events available on Cisco.com and

Partner Central.

Step 1. Apply for a Cisco.com Password

Contents



(Very important)





https://tools.cisco.com/RPF/register/register.do

https://tools.cisco.com/RPF/register/register.do



This is one of the most important steps to ensure

that you and your company gain access to all

partner tools and resources.

1. Visit Partner Self Service (PSS) at http://tools.cisco.

com/WWChannels/GETLOG/login.do to asso ciate your-

self with your company. Being associated with a partner

company grants you partner-level access to tools and

resources. You may also update your prole information

here.

2. You can download a Partner Self Service User Guide

from within the application, or view a Quick Reference

Guide at http://www.cisco.com/warp/public/765/tools/

pss/Reference.html.

Figure 1 Cisco Partner Self-Service

Step 2. Associate Yourself with Your Company

Contents



(Very important)





http://tools.cisco.com/WWChannels/GETLOG/login.do


http://www.cisco.com/warp/public/765/tools/pss/Reference.html








The same individual can ll both the account

manager and engineer roles. Once an individual

has passed an exam, it can take up to ten business

days for the results to appear in the Partner Self

Service (PSS) (http://tools.cisco.com/WWChannels/

GETLOG/login.do) and CSApp tools (http://tools.

cisco.com/WWChannels/cpapp/selectGeo.do).

Both exams must be passed before the SMB

Specialization application can be submitted. See

Step 4: Renew Your SMB Specialization to learn

how to complete the Certication and Specialization

Application.

Here are two tips to ensure that the examdata moves quickly from the testing center

into Cisco’s databases:

• Ensure that all people taking exams are

associated with your company in Partner

Self Service (PSS).

• Each individual needs to sign the Cisco

Career Certication and Condentiality

Agreement in order for the exam to show

as completed. This agreement can be

signed online.

If the partner has validated that the individual is

associated with the company and the certication

agreement has bee n signed, however, individuals

who have passed tests are still not showing in the

system, open a case with the Partner Relationship

Team (PRT) online at www.cisco.com/go/prt.

1. Visit SMB University at http://www.cisco.com/go/

smbuniversity to review learning maps for the Cisco®

SMB Specialization role.

2. Plan which people will ll the required roles (account-manager and engineer), and create a training plan for

them to ensure that they meet any prerequisites and

know which courses and exams they must take.

3. Prepare for the required exams by taking the recom-

mended SMB Specialization training courses, avail-

able in e-learning format. Instructor-led training is

also available in some areas.

4. Once desired training is complete, register

for the online exams, administered globally by

PearsonVue at http://www.pearsonvue.com/cisco/

online/. You can access the exams at www.testrac.com/pvuecisco.

This website includes easy-to-follow information on

how to register and schedule exams. If t he test taker

already has a Cisco.com user ID, they should have

it available. If the individual does not have a Cisco.

com ID, one will be s ent upon completion of their rst

exam. A TesTrac ID is also required and will be issued

the rst time the person registers for an exam. The

same TesTrac ID is used for all exams taken by that

individual. If the test taker has not previously tested

with Cisco, they will need to create an account on theTesTrac site where the ID will be issued.

The Cisco SMB Specialization requires two roles:

one account manager (AM) and one engineer (EN).

The two required SMB Specialization exams are:

650-175 SMBAM: SMB Specialization

for Account Managers

650-180 SMBEN: SMB Specialization

for Engineers

Step 3. Certify Individuals via Courses and Exams

Contents



(Very important)








http://tools.cisco.com/WWChannels/cpapp/selectGeo.do


http://www.cisco.com/go/prt

http://www.cisco.com/go/smbuniversity


http://www.pearsonvue.com/cisco/online/


http://www.testrac.com/pvuecisco















a. Select the SMB Specialization.

b. Allocate the job roles to the individuals who meet the

requirements, then press the “Next” button.

c. Review the Summary page and press the “Next”

button.

d. Conrm the candidates who will hold the required

job roles on the Summary page, then press the

“Next” button.

e. Accept the Cisco Indirect Channel Partner

Agreement (ICPA) and the terms and conditions, then

press the “Next” button.

f. If you are ready, submit your SMB Specialization

application.

You can open the application for the SMB

Specialization without completing it. It will have a

status of “In progress” within the CSApp to ol for up to

90 days while you continue to make progress toward

completing the requirements.

All company administrators will receive an email

from [email protected] notifying them that

an application for renewal has been submitted for

the Cisco SMB Specialization. Within 24 hours, you

should receive a notication that your company has

renewed the SMB Specialization. This email will alsobe from [email protected]. The CSApp

tool will then reect your SMB Specialization by

showing the status as “Approved.” The specialization

is valid for one year, the anniversary date will b e one

year from the previous anniversary date.

3. To renew the Cisco Select Certication, you must

now complete and submit the Select Certication

application in the CSApp tool, as described in Step

5: Renew Your Cisco Select Certication.

1. Use the CSApp tool at http://tools.cisco.

com/WWChannels/cpapp/selectGeo.do. The

Specialization Planner tab allows you to monitor

the progress of the individuals scheduled to ll the

required roles.

a. Select the theater and country for your company,

add the name of your company, choose “SMB

Specialization” from the list of qualications,

choose “Re-Cert” for Qualication Status, and

click “Search.”

b. Select the radio button for your company and

press “Select.”

c. Select the Specialization Planner tab, the SMB

Specialization, and all (or the desired) roles. This

shows you the requirements for each role and anyindividuals who already meet these requirements.

d. If you’d like to see the status of the individuals

in your company, you can sele ct the “Contacts

close to me eting requirements” hyperlink. This tab

shows all company contacts and lists the require-

ments each individual is still missing.

2. Once both specialization roles (account manager

and engineer) are met and the individual’s name(s)

appear in the drop-down menu as available,click on

the Specialization Application tab within the CSApptool (http://tools. cisco.com/ WWChannels/cpapp/

selectGeo.do) to submit your application (Figure 1).

Figure 1 Specialization Application tab Within the CSApp Tool

Step 4. Renew Your Cisco SMB Specialization

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(Very important)





mailto:[email protected]














1. Enter the CSApp tool to begin your renewal (http://

tools.cisco.com/WWChannels/cpapp/selectGeo.do).

a. Select the theater and country for your company,

add the name of your company, choose “SelectCertied Partner” from the list of qualications,

choose “Re-Cert” for Qualication Status, and

click “Search.”

b. Select the radio button for your company and

press “Select.”

c. Choose the Select Certication and press the

“Next” button.

d. Check the appropriate boxes to validate your

support capabilities (note: customer satisfaction

[CSAT] response s are not required for this level ofcertication), then press the “Next” button.

e. Review the Summary page and press the “Next”

button.

f. Review the terms and conditions and press the

“Next” button.

g. Conrm that all requirements are met and submit

the application (Figure 2).

Figure 2 Submitting the Certication and Specialization Application

You can open the application for the Select Cer tication

without completing it. It will display a status of “In

progress” within the CSApp tool for up to 90 days while

you continue to make progress toward completing the

requirements.

All company administrators will receive an email from

[email protected] notifying them that an

application for renewal has been submitted for the

Cisco Select Certication.

Within 24 hours, you should receive a congratula-

tory email stating that your company has renewed

its Select Certication. This email will also be from

[email protected]. The CSApp tool will then

reect your Select Certication by showing the status

as “Approved.” The certication is valid for one year, the

anniversary date will be one year from the previousanniversary date.

Once Your Select Certication Is Approved

Once your Cisco Select Certication is approved, you

will receive a c ongratulatory email containing a link to

an online welcome kit. The welcome kit includes links

to logos, press release templates, collateral, Partner

Enablement information, Partner Central URLs, and a link

to Marketplace, where you can order a complimentary

electronic PDF certicate. Plaques may be purchased

for a fee.

Step 5. Renew Your Cisco Select Certication

Contents



(Very important)
















© 2009 Cisco Systems, Inc. All rights reserved. Cisco, the Cisco logo, and Cisc o Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or its afliates in the

United States and cert ain other countries. All other trademarks mentioned in th is document or Website are the property of their respective owners. The use of the word partner

does not imply a partnership relationship between Cisco and any other company. (0903R) Step by Step Guide DDM09CS2160 06.09

Have you:

• Registered for and received your Cisco.com

password?

• Associated yourself with your company in PartnerSelf Service?

• Completed and passed all required trainings to

proceed with your renewal?

• Renewed your SMB Specialization?

• Renewed your Select Certication?

• Once you have renewed your Select Certication,

have you applied to receive Partner Development

Funds?

If you have any questions, please contact the Partner

Relationship Team at http://www.cisco.com/go/prt/.

Thank you and good selling.

Step 6: Checklist for Successful Renewal

Contents



(Very important)





http://www.cisco.com/go/pdf






Documents

Step-By-Step Guide to Renewing Your Cisco Select Certification