How to set up yourSTEP-BY-STEP GUIDE

www.mfc.co.uk

1. Create an MFC Digital Account by visiting https://login.mfc.co.uk/; even if you have a pre-existing account for mfc.co.uk, eTicketing and/or MFC Official Direct.

2. Register with your name, up to date email address and the password of your choice. Tick the reCAPTCHA box to confirm you are not a robot and click ‘CONTINUE’.

3. An automated email will be sent to the email address you used to create an account in step 2 above (it may take a few minutes to arrive).

4. View the automated email within your email provider and click on the ‘Click here to activate your account’ link. (You may need to check your Spam/Junk folder.)

5. Upon clicking the link to activate your account, you will be redirected back to the LOGIN/SIGNUP page to confirm that a new MFC Digital Account has been created for you. At this point, you should login by inputting your email address and password, tick the reCAPTCHA box to confirm you are not a robot and click ‘LOGIN’.

Create Account:

www.mfc.co.uk

1. Login to your MFC Digital Account at https://login.mfc.co.uk/ using the email address and password you used when you created the account, tick the reCAPTCHA box to confirm you are not a robot and click ‘LOGIN’.

2. Upon first login, you will be asked to set your preferences on how MFC can communicate with you, including club information such as surveys, ticketing information and newsletters, as well as 3rd party partner information such as competitions, discounts and promotions (you can update your preferences at any time from your PROFILE page).

3. After completing your Preferences and on subsequent logins, you will be taken directly to your main PROFILE page where you can edit personal details, update preferences and link your existing eTicketing/retail account.

Update Profile:

www.mfc.co.uk

Link Accounts:1. Click on the ‘Link Account Number’ button at the top of your PROFILE page.

2. This page will show you the Boro ID (if you are a Season Card holder) or Boro Reference (if you are a non-Season Card holder with an eTicketing or MFC Official Direct account) associated to the email address used to create your MFC Digital Account*.

3. Enter your relevant Boro ID/Boro Reference in the box provided and click the ‘LINK ACCOUNT’ button*.

*If you think the Boro ID or Boro Reference returned by the system is incorrect or it returns multiple numbers and you are unsure which is your correct one, DO NOT LINK AN ACCOUNT. If this occurs, please email supporters@mfc.co.uk or phone our MFC Digital Account helpline on 01642 757711 which is staffed during office opening hours. Please note that this line is for MFC Digital Account queries only; you will not be able to purchase tickets.

www.mfc.co.uk

Redeem Live Audio Commentary Voucher Code:

1. Create an MFC Digital Account by following the simple process as detailed in Create Account above. Please ensure you use the same email address that you used to purchase your Seasonal subscription.

2. Once you have set up your MFC Digital Account please visit https://www.mfc.co.uk/live-match-audio. Please note you will need to be logged in to your MFC Digital Account.

3. Press the triangular play button within the main image, which will direct you to the Subscription page.

4. Enter your 8 digit Voucher Code sent via email in the ‘Have A Gift Voucher or Discount Code?’ box towards the bottom of the page and click ‘REDEEM’. Please note your unique one-time use code will have been emailed to the email address you provided when purchasing your subscription.

5. You will be presented with a confirmation page to show that your unique code has been entered correctly and accepted.

6. On matchday visit https://www.mfc.co.uk/live-match-audio on matchday to listen to the live audio commentary, ensuring you are logged in to your MFC Digital Account.

Please note all 2017/18 Seasonal Audio subscribers must create an MFC Digital Account before redeeming their Unique Audio Code.