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Steffen Kabbelgaard Grønning - CEO Steffen Kabbelgaard Grønning - CEO

Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

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A postmortem of a successful Kickstarter campaign for the indie game FORCED. Many different PR approaches were tried during the campaign, from crowd-fan pr and live streaming, to social viral efforts. Come and find out, which worked and which did not!

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Page 1: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Steffen Kabbelgaard Grønning - CEOSteffen Kabbelgaard Grønning - CEO

Page 2: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Talk purposeTalk purpose • Describe FORCED on kickstarterDescribe FORCED on kickstarter

• A broad view from start to endA broad view from start to end

Page 3: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

A short glimpse at FORCEDA short glimpse at FORCED

Page 4: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

- - Founded:Founded: 2 years ago 2 years ago

- - Founders:Founders: Kenneth Harder and I Kenneth Harder and I

- - Developing:Developing: FORCED FORCED

- - Team:Team: “30”, 12 now “30”, 12 now- - Located:Located: Copenhagen/Denmark Copenhagen/Denmark

Page 5: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Our situationOur situation • Needed money (not much $40.000)

Needed money (not much $40.000)

• Needed publicity and a communityNeeded publicity and a community

+ We had a good story+ We had a good story

- We had no track record- We had no track record

- We were not used to PR- We were not used to PR

Page 6: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

PreparingPreparing

Page 7: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Preparing/Preparing/Making it possibleMaking it possible• Finding a UK/USA contact Finding a UK/USA contact

• Signing a contractSigning a contract

Page 8: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Preparing/Preparing/ResearchResearch • Other kickstarter pages/VideosOther kickstarter pages/Videos

• Use early birdsUse early birds

• Typical dominant tiers: $15 and $25Typical dominant tiers: $15 and $25

• Limit Physical productsLimit Physical products

• Careful with the humor xD >.<Careful with the humor xD >.<

Page 9: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Preparing/Preparing/ProducingProducingKickstarter pageKickstarter page

• Visual Style Visual Style (indicates your professionalism)(indicates your professionalism)

• “ “Pitch your game”Pitch your game”

VideoVideo• The Video The Video just hard to figure out...just hard to figure out...

Page 10: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Preparing/Preparing/ProducingProducingBanner up your channels to Kick!Banner up your channels to Kick!

• facebook facebook • youtubeyoutube• GreenlightGreenlight• Own sites etc.Own sites etc.

Page 11: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

PreparingPreparing

More preparing!?More preparing!?

Page 12: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

More Preparing/More Preparing/Iterations & feedbackIterations & feedback • Iterations, iterations, iterations... Immense amounts of

Iterations, iterations, iterations... Immense amounts of

feedback and tons of opinions...feedback and tons of opinions...

Page 13: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

More preparing/More preparing/Before LaunchBefore Launch

• Gather mail addressesGather mail addresses

• Identify key audience channelsIdentify key audience channels

• Preparing personal mailsPreparing personal mails

• Preparing personal facebook messagesPreparing personal facebook messages

Page 14: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

Launch!Launch! A great startA great start

Page 15: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

A great start/A great start/25% in 4 days25% in 4 days

Facebook/FriendsFacebook/Friends

• Danish press (limited national) Kickstarter Crew Danish press (limited national) Kickstarter Crew

Choice Choice

Page 16: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great startLaunch!Launch!

Not a linear curve?Not a linear curve?

Page 17: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Not a linear curve? Not a linear curve?

Heavy decline in backersHeavy decline in backers

Heavy decline in backersHeavy decline in backers

Page 18: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Special effortsSpecial effortsDay to day planningDay to day planning

• Live streamingLive streaming

• Press releasesPress releases

• Crowd marketingCrowd marketing

• Social Media/RedditSocial Media/Reddit

• Spread out newsSpread out news

Plan daily initiativesPlan daily initiatives

Page 19: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Special efforts/Special efforts/Live StreamingLive StreamingTook lots Took lots

of time, mostly to get evangelists of time, mostly to get evangelists

Took lots of time, mostly to get evangelists Took lots of time, mostly to get evangelists

Took lots of time, mostly to get evangelists Took lots of time, mostly to get evangelists

QuickTime™ and a decompressor

are needed to see this picture.

Page 20: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Special efforts/Special efforts/Press ReleasesPress Releases

• Personal Vs non-personal Limit personal to a few Personal Vs non-personal Limit personal to a few

channelschannels• Use non-personal for your big listUse non-personal for your big list

• We made 3 press releasesWe made 3 press releases

Page 21: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Special efforts/Special efforts/Crowd marketingCrowd marketing

• Gamified marketing Not recommended - leads to Gamified marketing Not recommended - leads to

bad reputationbad reputation

Page 22: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Special efforts/Special efforts/Social MediaSocial Media• Reddit, Imgur, etc.Reddit, Imgur, etc.

• Powerful!Powerful!• Hard to handleHard to handle

• BannedBanned• WhiningWhining• Has to be fun/emotionalHas to be fun/emotional

Page 23: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great start

Not a linear curve?Not a linear curve?

DesperateDesperate

Launch!Launch!

Page 24: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Desperate/Desperate/EmotionalEmotional• Your mum starts calling and sounds like if you

Your mum starts calling and sounds like if you

have a threatening diseasehave a threatening disease

• Tough for team moralTough for team moral

• Decrease in productivity Decrease in productivity

ReactionsReactions Boosting backer rewards Spam Facebook and Boosting backer rewards Spam Facebook and

twitter, Last 10+ days, daily updatestwitter, Last 10+ days, daily updates

Page 25: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great start

Not a linear curve?Not a linear curve?

DesperateDesperate

The imageThe image

Launch!Launch!

Last weekLast week

Page 26: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

The ImageThe Image• Basically saved our KickstarterBasically saved our Kickstarter

• “ “The american dream”The american dream”

• Seen by 500.000Seen by 500.000

• National TVNational TV• Backers spreaded itBackers spreaded it

Page 27: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great start

Not a linear curve?Not a linear curve?

DesperateDesperate

The imageThe image

ExhaustedExhaustedEnd!End!

Launch!Launch!

Last weekLast week

Page 28: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

ExhaustedExhausted• Totally squashed afterwards...Totally squashed afterwards...

• Extreme relief, joy and happynessExtreme relief, joy and happyness

Page 29: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great start

Not a linear curve?Not a linear curve?

DesperateDesperate

The imageThe image

ExhaustedExhaustedEnd!End!

Launch!Launch!

Last weekLast week

Page 30: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Ryan was a troll :(Ryan was a troll :(• Kind of a surprise but not reallyKind of a surprise but not really

• Was it actually bad?Was it actually bad?

Page 31: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

TheThe campaign arrowcampaign arrow

More preparing!?More preparing!?

PreparingPreparing

A great startA great start

Not a linear curve?Not a linear curve?

DesperateDesperate

The imageThe image

ExhaustedExhausted

PostPost

End!End!

Launch!Launch!

Last weekLast week

Page 32: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

PostPost• Collecting Gold Collecting Gold

• Community managementCommunity management

• Weekly updatesWeekly updates

• Respond rapidlyRespond rapidly

• Dealing with paypal mails vs kickstarter systemDealing with paypal mails vs kickstarter system

Quality stampQuality stamp

Page 33: Steffen Kabbelgaard Gronning: Our Kickstarter was saved by an image: FORCED Case Study

Thanks for listening - Thanks for listening - [email protected]@betadwarf.com

Twit: @BaboonLordTwit: @BaboonLordQuestions`’??Questions`’??