Stc - Tech Faq Staff 16 17

Embed Size (px)

Citation preview

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    1/6

     TECHNOLOGY BASICS FOR STAFF

    FALL 2016

    TRAINING MATERIALS

    Computer Educatio Support !it"# $e%pa&e' (ttp'))***+,cp#+me)ce# 

    GCF Lear Free' (ttp'))***+&c-ear.ree+or&) /For more t(a a decade t(e GCFLearFree+or& pro&ram (a# (eped miio# aroud t(e *ord ear t(ee##etia #i# t(e3 eed to i4e ad *or i t(e 21#t cetur3+ From 5icro#o.t Oce ad emai to readi&mat( ad more GCFLearFree+or& o7er# 128 tutoria# icudi& more t(a 1100 e##o# 4ideo# aditeracti4e# compete3 .ree+9

    Simpe :;12 (ttp'))***+#impe12+com) + ? #e##io# .or 3our #ta7+ A propo#a mu#t %e #u%mitted to pdCetra+/Our mi##io i# to (ep educator# i#pire t(eir #tudet# e&a&e t(eir earer# per.ect t(eir cra.t ad#(are t(eir e@periece# to (ep ot(er# do t(e #ame+9 S #u%#criptio e@pire# ?ec+ 2016=

    Iite Campu#' (ttp#'))#pporta+,e7er#o+3#c(oo#+u#)departmet#)ce#)Site>a&e#)Admii#trati4e20Oce20S3#tem#+a#p@  Scro to %ottom e.t ad ocate' ?ocumet#+ Cic t(e tria&e e@t to t(e *ord#' Iite Campu#+ A dropdo* meu appear#+ Cic t(e tria&e e@t to t(e de#ired topic+ Cic t(e documet to ope it+

    TEACHER’S TIP COMPUTER

    A .u;time certied :;12 teac(er# *(o are paid %3 a #c(oo %ud&et ad atted a Tec(oo&3 Ite&ratio

    >ro,ect = pro.e##ioa de4eopmet #e##io are i##ued a TI> computer+ Ste4e Bro* i# 3our cotact+ cp#+tipD,e7er#o+3#c(oo#+u# or 8;010+

    E4er3 8 3ear# teac(er# recei4e a e* computer+ I. a teac(er (a# H> 00 210 20 or 20 t(e3 areei&i%e .or a repacemet+ $e are i t(e proce## o. repaci& a t(e#e mode# t(i# #ummer ao& *it( a.e* 260#+

    •  To determie *(e a repacemet ma3 occur acce##'(ttp'))apac(e+,e7er#o+3#c(oo#+u#)?i#trict)TI>)+

    I. 3our TI> i# ot *ori& a# e@pected'1+ Bac up t(e data ad reima&e+ T(e Ima&e ?epot i# ocated at a Hoo#e+2+ I. reima&i& doe# ot impro4e t(e computer"# per.ormace pace a Ne* Icidet reJue#t o

    La?e# (ttp')),cp#+me)(ep

    I. t(e IT Tec( determie# t(e computer i# ot repaira%e a re.ur%i#(ed computer ma3 %e i##ued %3 IT+ T(eRepacemet C3ce i# %a#ed o 3our ori&ia computer"# #eria um%er ot t(e repacemet computer"##eria um%er+ I.orm 3our STC #o #)(e ca update t(e TI> Record# ad Sc(oo I4etor3+

    I.ormatio Tec(oo&3 ma3 (a4e a4aia%e u#ed #t3u# %atterie# ad po*er #uppie# .or #ome H> mode#+C(ec *it( t(em %e.ore purc(a#i& item# .rom >omero3+

    EMPLOYEE ACCEPTABLE USE POLICY: REVISED 2015

     C>S)CESRe4i#ed' 5a3 11 2016 cm

    pa&e 1

    http://www.jcps.me/ceshttp://www.gcflearnfree.org/http://www.simplek12.com/http://www.simplek12.com/https://spportal.jefferson.kyschools.us/departments/ces/SitePages/Administrative%20Office%20Systems.aspxhttps://spportal.jefferson.kyschools.us/departments/ces/SitePages/Administrative%20Office%20Systems.aspxmailto:[email protected]://apache.jefferson.kyschools.us/District/TIP/http://jcps.me/helphttp://www.gcflearnfree.org/http://www.simplek12.com/https://spportal.jefferson.kyschools.us/departments/ces/SitePages/Administrative%20Office%20Systems.aspxhttps://spportal.jefferson.kyschools.us/departments/ces/SitePages/Administrative%20Office%20Systems.aspxmailto:[email protected]://apache.jefferson.kyschools.us/District/TIP/http://jcps.me/helphttp://www.jcps.me/ces

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    2/6

     T(e Empo3ee Accepta%e !#e >oic3 i# competed 3ear3 ad ept o e+(ttp#'))***+,e7er#o+3#c(oo#+u#)#ite#)de.aut)e#).orm#)A!>Empo3eeK0+pd.   

    COPYRIGHT

     C>S Cop3ri&(t I.ormatio'(ttp'))media+,e7er#o+12+3+u#)&roup#)i%rar3media#er4ice#)*ii)a%ca)Cop3ri&(t+(tm   + T(e Li%rar35edia Speciai#t ma3 emai Jue#tio# coceri& cop3ri&(t to' Cop3ri&(tD,e7er#o+3#c(oo#+u#

    BEGINNING OF THE YEAR: WINDOWS UPDATES

     T(e *ee %e.ore #c(oo %e&i# coect t(e ca##room computer# ad 3our TI> computer to C>S"#

    Et(eret et*or ad tur t(em ON to recei4e update#+ u& t(e aptop ito eectricit3+= $(e t(e

    computer# are ot i u#e t(e3 are to %e at t(e o& o #cree+

    I t(e proce## o. #(utti& do* a $ido*# computer ma3 i#ta update#+ Turi& o7 t(e computer duri&

    update# ma3 corrupt t(e computer+

    ?ue to t(e um%er o. update# it ma3 tae #e4era #e##io# .or t(e computer# to %ecome curret+

    APPROVED UPDATES AND SHUTTING DOWN COMPUTERS

    ALL computer# ad moitor# ca %e #(ut do* at t(e ed o. t(e da3+ I.ormatio Tec(oo&3 reea#e# a 

    appro4ed update#+ It i# recommeded t(at a computer# %e e.t o o4eri&(t oce a *ee+ I. it i# a de#top

    computer tur o7 t(e moitor#+

     T(e TI> computer mu#t %e pu&&ed ito a eectrica outet tured o ad coected to t(e C>S et*or

    o4eri&(t t(e #ecod $ede#da3 o. eac( mot( to e#ure t(at t(e computer recei4e# t(e ate#t #ecurit3

    ad 4iru# update#+ ?O NOT CHANGE THE SLEE> 5O?E SETTING+ Laptop computer# *i ot recei4e t(e

    update# i. t(e3 &o to #eep+ Co#i& t(e aptop cau#e# it to eter t(e #eep mode+ >ea#e ea4e t(e

    computer ope+

    USERNAMES AND PASSWORDSI. a u#er .or&et# (i# pa##*ord pea#e &o t(e C>S Home pa&e Empo3ee# Lo&i# >a##*ord A##i#tace(ttp#'))app#+,e7er#o+3#c(oo#+u#)!#er)Accout)Ide@ 

    Ne* Sta7 mem%er# are i##ued a u#erame ad pa##*ord+ T(e #c(oo #ecretar3 i# #et a emai cotaii&t(e e* (ire"# u#erame+ It ma3 tae uti t(e r#t pa3c(ec i# recei4ed .or t(i# i.ormatio to %ecomea4aia%e+ T(e iitia pa##*ord i#' c(a&e+meC>S *(ic( *i (a4e to %e c(a&ed+ To c(a&e t(epa##*ord o& oto t(e computer+ Oce t(e de#top #(o*# pre## t(e e3#' ctr;at;de+ Cic C(a&e>a##*ord ad .oo* t(e prompt#+

    TIP COMPUTERS AND PROJECTORS

    Eac( #c(oo i# to maitai a i4etor3 o. t(e teac(er#" TI> computer#+  Teac(er# are to #i& t(e TI>EJuipmet I4etor3 C(eci#t #tati& #)(e i# i po##e##io o. t(e TI> computer ad it# compoet#

    at ea#t oce a 3ear pre.era%3 t*ice a 3ear at t(e %e&ii& ad ed o. eac( #c(oo 3ear+

    •  TI> computer# ad >ro,ector# are t(e propert3 o. C>S+ Your STC *i a##i#t 3ou *it( t(e paper*or i.

    3ou are retiri& or tra#.erri& to aot(er C>S .aciit3+

    • >ro,ector ter#

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    3/6

    ter *(ic( mu#t %e ceaed at ea#t oce a 3ear %3 u#i& a 4acuum+ It i# t3pica3 ocated o t(e

    %ottom+

    • >ro,ector# ma3 ot %e u#ed out#ide o. C>S .aciitie#+

    • The VGA C!"e# $e %e$& '$()"e* >rotect t(em .or %ei& #ma#(ed pic(ed *aed o t*i#ted

    or dropped+

    STAFF MEMBERS MUST LOG ON TO A COMPUTER USING THEIR USERNAME AND

    PASSWORD

    S+, -.$/ )# #%e +. +he M& D.3e4+# '."e$ .' +he .3+e$ +he& $e -.$/)4( .4+ T(e3 ca

    acce## t(e *or .rom ot(er computer#+ It i# ot #a4ed to a #er4er+ Sta7 mem%er# are re#po#i%e .or %aci

    up t(eir o* *or+ Sta7 mem%er# #(oud a4oid u#i& #tudet *or#tatio#+ $(e #tudet *or#tatio# are

    reima&ed *or *i %e o#t+ Sta7 mem%er# are ecoura&ed to u#e Oe ?ri4e .or Bu#ie## to %ac up t(eir

    *or+

    Sta7 mem%er are NOT to o& o to t(e ca##room computer# ad t(e permit #tudet# to u#e t(e

    computer+ Studet# are to u#e t(eir uiJue u#erame ad pa##*ord# to e#ure t(at t(eir *or i# #a4ed to

    t(e #er4er+ I. #tudet# acce## a uaccepta%e #ite *(ie o&&ed o a# a #ta7 mem%er t(e #ta7 mem%er i#

    re#po#i%e+ It i# a 4ioatio o. t(e Accepta%e !#e >oic3 to permit #tudet# to u#e a computer u#i& a#ta7 mem%er"# o& o+

    MOBILE DEVICES

    ?irectio# .or co&uri& a mo%ie de4ice od touc( i>(oe Smart>(oe#= to acce## e;mai are po#ted to

    (ttp'))(ep+outoo+com)e;u#)10)dd6218+a#p@ + 5o#t #c(oo# (a4e a C>SGue#t *iree## *(ic( u#er#

    ma3 #eect ad u#e+ A.ter #eecti& C>SGue#t t(e u#er mu#t auc( a *e% %ro*#er+ T(e *e%ro*#er i#

    automatica3 redirected to a C>S *e%#ite *(ere t(e u#er eter# (i# C>S u#erame ad pa##*ord+

    MICROSOFT OFFICE OUTLOO6 2017 8 2019

     Teac(er# ma3 co&ure Outoo 201 or 2016 o t(eir TI> computer#+

    DISCOUNT PRICING ON SOFTWARE FOR STAFF AND STUDENTS

    Oe 795 )# '$ee '.$ "" JCPS #+, 4 #+e4+#* Ae##e +h$.(h We!3)"*

    Th$.(h 6DE; #tudet# ad .acut3 ma3 purc(a#e 5icro#o.t So.t*are product# at di#cout prici& t(rou&(

    t(e 5icro#o.t Studet Seect pro&ram+ T(e :etuc3 ?epartmet o. Educatio academic #o.t*are purc(a#e

    #ite pro4ide# di#cout# o #ome o. t(e mo#t popuar #o.t*are tite# icudi& 5icro#o.t Oce $ido*#

    ad ma3 more at up to 0 o7 re&uar price+ T(i# i# ot a C>S cotroed #ite+ I. t(ere i# ot(i& to

    purc(a#e *e caot a##i#t 3ou+

    Li to t(e Facut3)Sta7 >urc(a#i& #ite *(ic( cotai# product ad prici& i.ormatio

    (ttp#'))de+ot(e(u%+com)$e%Store)>roduct#B35a,orer#ioLi#t+a#p@McmiKmu5aid1a%8;%c;

    dd11;a%%;0008a6%0 

    Li to t(e Studet Seect >urc(a#i& #ite *(ic( cotai# product ad prici& i.ormatio'

    (ttp#'))de+ot(e(u%+com)$e%Store)>roduct#B35a,orer#ioLi#t+a#p@McmiKmu5aiad;%c;

    dd11;a%%;0008a6%0 

     C>S)CESRe4i#ed' 5a3 11 2016 cm

    pa&e

    http://help.outlook.com/en-us/140/dd936215.aspxhttps://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=84d81ab5-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=84d81ab5-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=a898347d-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=a898347d-bc38-dd11-abb7-0030485a6b08http://help.outlook.com/en-us/140/dd936215.aspxhttps://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=84d81ab5-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=84d81ab5-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=a898347d-bc38-dd11-abb7-0030485a6b08https://kde.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_mnuMain=a898347d-bc38-dd11-abb7-0030485a6b08

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    4/6

    M)$.#.'+ Oe P$.'e##).4" P"# 2019 ad Oe H.3e 4 B#)4e## 2019 '.$ M ma3 %e

    purc(a#ed %3 C>S empo3ee# .or +8 .or per#oa u#e at (ome+ T(e#e are t(e o3 t*o product#

    a4aia%e t(rou&( t(e (ome u#e pro&ram+ To acce## t(e 5icro#o.t H!> #ite empo3ee# #(oud'

    1+ Go to (ttp'))(up+micro#o.t+com 2+ Seect t(e coutr3 to *(ic( t(e3 *at t(eir order to %e #(ipped to ad c(oo#e t(e a&ua&e .or

    4ie*i& t(e order $e% #ite++ Eter t(eir C>S e;mai addre## ad t(e e* pro&ram code 6B282++ >ace t(e order oie ad it *i %e #(ipped to t(e ocatio 3ou (a4e c(o#e+ >ea#e ote t(at a

    .umet .ee *i %e c(ar&ed to co4er paca&i& #(ippi& ad (adi& co#t#+

    SERVICE REad riter I#taatio ad Repair SmartBoard# Smart ?e4ice# Smart

    >ro,ector# Smart ?ocumet Camera# So.t*are I##ue# $iree## Acce## >oit# >ro,ector# Camera#

    >ro,ector #peaer# Speaer ca%e# Soud cotro .or #peaer Lume# ad Emo ?ocumet Camera+

    •  T(e Ima&e ?epot i# ocated at aHoo#e+ Teac(er# ma3 tae t(eir C>S i##ued aptop to aHoo#eto %e reima&ed+ >ea#e %ac up t(e data r#t+

    POWER OUTLETS

     T(ere i# #pecia eectrica *iri& i pace ,u#t .or computer#+ T(e B"e .$ G$& P.-e$ O+"e+# are .or

    computer# moitor# ad computer perip(era# ea#e cotact t(e

    Ser4ice ?e# at 882 *it( 3our Jue#tio#+

    E addre##+ A Ser4ice ReJue#t mu#t %e #u%mitted+ T(i# icude# *iree## priter#+

    S+, 3e3!e$# 3& 4.+ !$)4( )4 +he)$ .-4 -)$e"e## 4e+-.$/ + A *iree## et*or# mu#t meet :ETS

    #tadard# ad %e #et up %3 ?i&ita Tec(oo&3+ Cotact t(e Ser4ice ?e# P 882 or oie (ttp')),cp#+me)(e

    Pe$#.4" C.3+e$ re##' Eter e3+

    %ac $ido*"# #cree ope#+ Eter' ipco&) a Q >re##' Eter e3+ Locate' Et(eret adapter $iree##

    Net*or Coectio+ Locate' >(3#ica Addre##+

    $(e C>SGue#t i# u#ed t(e u#er mu#t #eect it .or t(e *iree## #er4ice t(e auc( a *e% %ro*#er+ T(e

    u#er *i %e a#ed to eter (i# C>S !#erame ad pa##*ord t(e cic A&ree %e.ore t(e et*or ca %e

    acce##ed+

     C>S)CESRe4i#ed' 5a3 11 2016 cm

    pa&e

    http://hup.microsoft.com/http://hup.microsoft.com/http://jcps.me/helphttp://jcps.me/helphttp://jcps.me/helphttp://hup.microsoft.com/http://jcps.me/helphttp://jcps.me/helphttp://jcps.me/help

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    5/6

    >er#oa computer# mu#t ot %e coected up to t(e C>S et*or %3 a Et(eret ca%e+ $iree## i# to %e

    u#ed+ !#er# are e@pected to (a4e curret 4iru# protectio+ Be a*are t(at C>S"# automated di#trict poicie#

    ad update# ma3 a7ect t(e per#oa computer operatio+ !#er %e *ared ad a*are+

    COPPA: CHILDREN’S ONLINE PRIVACY PROTECTION ACT:

    Wh+ )# +he Ch)"$e4’# O4")4e P$)%& P$.+e+).4 R"e= Co&re## eacted t(e C(idre"# Oie

    >ri4ac3 >rotectio Act >A= i 1+ T(e primar3 &oa o. CO>>A ad t(e Rue i# to pace paret# i

    cotro o4er *(at i.ormatio i# coected .rom t(eir 3ou& c(idre oie+

    COPPA Compliance:  CO>>A >A .orm i# reJuired .or eac(

    pro,ect #pecic to t(e #ite# *(ic( *i %e u#ed+ 5a3 #ite# e@picit3 #tate t(at c(idre uder t(e a&e o.

    1 are ot ao*ed to u#e t(e re#ource #uc( a# T*itter ad Face%oo+ O.te #ite# t(at are de#i&ed .or u#e

    %3 #tudet# uder a&e 1 *i icude a >areta >ermi##io Sip+ $(e po##i%e C>S recommed# t(e u#e

    o. t(e#e .orm#+ Additioa a#*er# ma3 %e .oud at t(e CO>>A FA #ite S)CESRe4i#ed' 5a3 11 2016 cm

    pa&e 8

    http://www.ecfr.gov/cgi-bin/text-idx?SID=4939e77c77a1a1a08c1cbf905fc4b409&node=16%3A1.0.1.3.36&rgn=div5http://www.ecfr.gov/cgi-bin/text-idx?SID=4939e77c77a1a1a08c1cbf905fc4b409&node=16%3A1.0.1.3.36&rgn=div5http://www.business.ftc.gov/documents/Complying-with-COPPA-Frequently-Asked-Questionshttp://www.ecfr.gov/cgi-bin/text-idx?SID=4939e77c77a1a1a08c1cbf905fc4b409&node=16%3A1.0.1.3.36&rgn=div5http://www.ecfr.gov/cgi-bin/text-idx?SID=4939e77c77a1a1a08c1cbf905fc4b409&node=16%3A1.0.1.3.36&rgn=div5http://www.business.ftc.gov/documents/Complying-with-COPPA-Frequently-Asked-Questions

  • 8/16/2019 Stc - Tech Faq Staff 16 17

    6/6

    o  T(e teac(er *i cotiue to teac( i a pu%ic #c(oo ad i a po#itio t(at meet# our ei&i%iit3

    criteria+o  T(e pricipa &i4e# co#et .or t(e teac(er to tae .uded materia# to u#e i (i#)(er e*

    ca##room+

    h++:he"*.4.$#h..#e*.$(he4#$+)"e#2071701D.4.$#Ch..#e.$(M+e$)"#

    O-4e$#h)P.")& 

    D.4.$#Ch..#e*.$( M+e$)"# O-4e$#h) P.")&

    5ateria# .uded t(rou&( ?oor#C(oo#e+or& are co#idered propert3 o. t(e ca##room ad *i %e #et tot(e #c(oo *(ere t(e teac(er i# re&i#tered o our #ite *(e materia# are ordered+ $(e t(e3 arri4e

    materia# #(oud %e &i4e to t(e teac(er *(o #u%mitted t(e pro,ect reJue#t to %e u#ed i t(e ca##room

    .or *(ic( t(e3 *ere purc(a#ed+

    ?i#trict# ad #c(oo# o.te (a4e poicie# aroud documeti& or traci& doated item# ad *e

    ecoura&e teac(er# to ear a%out #uc( poicie# %e.ore #u%mitti& reJue#t# .or .udi& o our #ite+

    ?oor#C(oo#e+or& *i ot %e a%e to o4erride t(e#e poicie# %ut *i pro4ide #upport i ca#e# *(ere a

    teac(er i# deied acce## to materia# t(at *ere dei4ered .or (i#)(er ca##room+

    I' +ehe$ "e%e# #h..":

    a3 materia# t(at (a4e %ee dei4ered to t(e #c(oo %3 de.aut #(oud remai at t(at #c(oo i. a teac(er

    ea4e#+ Ho*e4er t(e teac(er i# *ecome to tae t(e materia# *it( (im)(er to a e* #c(oo i. !.+h o.

    t(e#e criteria are met'

    o  T(e teac(er *i cotiue to teac( i a pu%ic #c(oo ad i a po#itio t(at meet# our ei&i%iit3

    criteria+o  T(e pricipa &i4e# co#et .or t(e teac(er to tae .uded materia# to u#e i (i#)(er e*

    ca##room+

     C>S)CESRe4i#ed' 5a3 11 2016 cm

    pa&e 6

    http://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/203139017-DonorsChoose-org-Materials-Ownership-Policyhttp://help.donorschoose.org/hc/en-us/articles/203139017-DonorsChoose-org-Materials-Ownership-Policyhttp://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/203139017-DonorsChoose-org-Materials-Ownership-Policyhttp://help.donorschoose.org/hc/en-us/articles/203139017-DonorsChoose-org-Materials-Ownership-Policyhttp://help.donorschoose.org/hc/en-us/articles/201938006http://help.donorschoose.org/hc/en-us/articles/201938006