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rhipe – the Cloud Channel Company | @rhipecloud #RCCS15 @rhipecloud #RCCS15
Staying relevant as business
changes around you
Stephen Parker | VP Market Research
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
BUSINESSES ARE
REMAINING RELEVANT
BY EMBRACING &
DRIVING CHANGE
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Context – change
Cloud
Gartner Top 10
trends 2015 – Cloud
is the new IT reality
Big Data
Accenture – 89%
believe no big data
strategy = business
risk, market share
loss
Mobility
IDC – APAC $25bn
M-commerce market
in 2015 (accounting
for 50% of all
e-commerce)
Enterprise
Social
Avanade - majority
of large companies
are leveraging
consumer-driven
social networking
instead of enterprise-
class social
Consumer & Innovation driven
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Context – more change
Security
Top 3 across most
surveys
But…
IoT
IDC - $8.9tn & 212bn
devices by 2020
3D printing
Canalys – 3D printing
$16.2bn by 2018,
CAGR 45.7%
Wanted Analytics –
35% of ads for
engineering jobs
prioritise 3D printing
(Sept 14)
Next
Shift Happens…
“Buyer pull” vs “Supplier push”
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
FAST GROWTH
SUPPLIERS ARE STAYING
RELEVANT BY BEING
DIFFERENT
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Understanding the Bow Tie
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Forrester Survey Key target survey sample scope
Survey Scope
Total: 79 interviews
Target companies: rhipe cloud
partners in ANZ region
Target roles: Head roles like
CEO, COO, CIO/CTO, senior
managers, and managers
Database: Database -
provided by rhipe and
augmented by Forrester
Survey LOI: 25 to 30 minutes
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
What makes fast
growing service
providers different?
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
The fast growing IT partners are more likely
to be Managed Services Providers
Source: 61 IT partners who expect to growth their business by at least 10% over the next two years
2%
3%
5%
5%
13%
15%
16%
41%
Trusted Advisor
Independent softwarevendor (ISV)
Direct market reseller(DMR)
Systems integrator (SI)
Hosting service provider
Value-added reseller(VAR)
IT consulting firm
Managed serviceprovider (MSP)
Which one best describes your company?
35%
Total % from 79 IT partners
16%
24%
10%
6%
4%
3%
1%
The shift from
VAR to MSP
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
For this calendar year, what is you organisation’s top priority vertical?
They are more likely to be focused on professional services – and less likely on government
2%
2%
2%
3%
3%
5%
7%
11%
15%
15%
16%
20%
Energy/Utilities
Travel & Transportation
Electronics
Telecom
Education
Healthcare & Life Science
Others
Government (Central, State)
Banking & Financial management
Retail
Manufacturing
Professional Services 16%
Total % from 79 IT partners
14%
11%
13%
18%
6%
4%
4%
4%
1%
5%
4%
Source: 61 IT partners who expect to growth their business by at least 10% over the next two years
Results
focused
customers
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Many of these businesses started their
cloud journey years ago
When did you start offering Cloud services?
12%
4%
43%
39%
2%
More than 7 years ago
5- 7 years ago
3- 5 years ago
1-3 years ago
Less than a year 3%
Total % from 79 IT partners
42%
38%
5%
12%
Source: 60 IT partners
Competitor
Experience
is growing
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Cloud providers are much more likely to offer a broad solution set to many industries, BUT services and Industry vertical focus
Next
Logical
purchase Base: 79 partners; Source: A commissioned study conducted by Forrester Consulting on behalf of rhipe, January 2015
53%
12%
22%
13%
21%
58%
11%
11%
We are a provider of abroad solution set to abroad set of industries
We are a provider of anarrow solution set to anarrow set of industries
We are a provider of abroad solution set to anarrow set of industries
We are a provider of anarrow solution set to abroad set of industries
Does not offer cloud Offers cloud
What statement best describes your firm?
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
7%
0%
5%
15%
5%
18%
2%
43%
0%
2%
3%
0%
5%
0%
58%
0%
5%
0%
16%
11%
0%
5%
Intel Servers
Storage
Networking
PCs, Printers & Other Hardware
IT Services that you Resell – Resold
Vertical solutions
Horizontal solutions
IT Services Delivered by your company
Application Software – Resold
In-house Software
Other Revenue
No cloud offering Cloud offering
Share of
wallet and
vertical IP Base: 79 partners; Source: A commissioned study conducted by Forrester Consulting on behalf of rhipe, January 2015
For the last calendar year, what were the top
three key IT products and services that you sold?
Cloud providers are much more likely to offer a broad solution set to many industries, BUT services and Industry vertical focus
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Growing revenue and competition will
be the biggest challenges
Source: 61 IT partners who expect to growth their business by at least 10% over the next two years
What are your company’s top 3 business challenges in this country?
3%
2%
3%
11%
8%
8%
16%
15%
11%
21%
5%
13%
5%
10%
16%
13%
8%
8%
21%
5%
2%
8%
8%
13%
10%
18%
25%
11%
Others
Poor support from our vendors
The rate of technology change
Responding to our client’s business requirements
Finding and retaining people
Increasing profit margin
Increasing expectation from Customer
Reducing costs
Competition
Growing revenue
Rank1
Rank2
Rank3
Sales,
Marketing
and Automation
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
rhipe summary
* Powered by IT
Business
Solutions
Service
Based
Holisitic
Not about a
product or
program
Not about
Cloud, Big
Data etc
Is about businesses changing
the IT agenda and demanding:
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
BEING RELEVANT AS THE
CLOUD CHANNEL
COMPANY
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
rhipe… The Cloud Channel Company
We are passionate about helping service providers
adapt and thrive in the emerging cloud economy
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
rhipe… The Cloud Channel Company
Born in the cloud since 2003
Listed ASX:RHP
10 vendors
7 APAC countries
1400+ service providers
Clear Cloud Channel Focus
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Structured to be relevant
Cloud Licensing Software sold and implemented
by service providers.
Pay based on usage
Licensing
Build and expand on cloud
licensing programs.
Multi vendor and Multi region
Cloud Solutions Professional services and
support people to help Service
Providers with technical needs
Support
Services and Support to
position offering for new licensing
programs
Cloud Operations Lead generation marketing for
Channel partners.
Billing, Software asset management
and license optimization.
Retain & accelerate
Add Value with systems and ease
of trade for Cloud Service
Providers. Use digital marketing to
accelerate leads and opportunities
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Dynamics
LSP
On Premises Private/
Service Provider Public
Subscription
Pa
rtn
er
Se
rvic
es
Pro
du
cts
an
d P
rog
ram
s
Ma
rke
ting
, Rese
arc
h, C
on
su
lting
, SA
M
Clo
ud
Cha
nn
el S
olu
tion
s
Supporting the End to End needs
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Staying relevant in IaaS
Business Strategy (Commercialisation)
Delivery Strategy (Consumption)
Platform Strategy (Enablement)
Research Strategy (Innovation)
Moving up the stack
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
rhipe – uniquely positioned to add value to the cloud channel
Be AGILE
Dare to be DIFFERENT
Stay RELEVANT
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15
Athena Thompson
CMO, rhipe
+61 413 500494
Contact details
Stephen Parker
VP Market Research, rhipe
+61 424 321748
Dominic O’Hanlon
CEO, rhipe
+61 406 751855
Mike Hill
Chairman, rhipe
+61 421 056691
rhipe – the Cloud Channel Company | @rhipecloud #RCCS15 @rhipecloud #RCCS15
Thank you!
www.rhipe.com