STATUS OF PUBLIC TRANSPORT IN PUNJAB: ANALYSIS, OBSERVATION, AND

RECOMMENDATIONS WITH TQM IMPLEMENTATION

SADIA CHAUDHARYABUBAKR

AMNA AKBAROSAMA RIAZ

ABDUL HAFEEZ

Rout Map

• General Information: Demographics, Transportation

• Quality/TQM Considerations• Conditions of Public Transport• Current Initiatives by Govt. of Punjab• Common Problems of Public Transport• Suggestions/Recommendations• Our Dream

General Information about Demographics and Transportation

Demographics of Lahore

• According to the 1998 census, Lahore's population was nearly 6.8 million

• Current estimates around 10 million• It is considered to be one of the 30 largest

cities of the world. • Area is about 404 sq.km

Transport Statistics - Lahore

Total No. of Junction 174

Signalized Junction 149

Underpasses 11

Overhead Bridges 9

Road Network 1244 km

Total No. of Routs

Total No. of Operational Busses (urban transport)

350

Total No. of Vans

TOTAL NO. OF BUS TERMINALS IN LAHORE AND PUNJAB

• 131 General Bus Stands (C-Class)

• 294 Privately operated stands (D-Class)

(inclusive of Lahore)

• 2 General Bus Stands (C-Class)

• 11 Privately operated stands(D-Class)

PUNJAB LAHORE

6

Punjab has total 350 Junctions for primary roads and a road network of 74,097Km.

Major Bus Terminal Points (Public/Private)

Urban Transport• Station Chowk• Lari adda• RA Bazar• Thokar Niaz Baig

Intercity Transport • Lari adda (Badami Bagh)• Bakar Mandi• Thokar Niaz Baig

TOTAL NO. OF INTER-CITY BUS COMPANIES AND NO. OF INTER-CITY BUSES / COACHES

8

INTERCITY BUS COMPANIES WITH NUMBER OF CITY BUSES

SR.NO.

COMPANY NAMENUMBER OF BUSES

TOTAL ON ROADOFF

ROAD1 New Khan Metro 95 61 342 Niazi Express Bus 52 0 52

3 Baloch Urban Transport 28 17 114 Malik Bus 53 34 195 Malik Bus 33 22 116 Premier Bus Service 79 46 337 Bandial Bus Service 32 32 08 Chanab Metro 16 15 19 NG Urban Transport 28 26 210 BHK Bus Service 23 14 911 Prance Bus Service 12 11 1

12 Bahria Town Bus Service 7 0 713 Daewoo 77 72 5

TOTAL 535 350 185

TOTAL NO. OF PASSENGERS TRAVELLING WITHIN LAHORE, TRIPS / DAY / YEAR ON ALL MODES /

ROUTES

LAHORE

9

MODE TRIPS (,000) %PERCENTAGE EXCLUDING

PEDESTRIANSPublic Transport 3,409 19.3% 35.4%

Private Vehicles

Cars 2,894 16.4% 30.1%Motorcycles /

Bicycles 3,314 18.8% 34.5%

Mechanised Total (Excluding Walk) 9,617 54.5% 100%

Walk 8,050 45.5% -TOTAL 17,667 100% -

CONTD…

TOTAL NO. OF PASSENGERS COMING TO LAHORE DAILY THROUGH ALL MODES

Total 66,373 passengers Daily (24 hour) come to Lahore.

LAHORE

10

CONTD…

MODE OF TRAVELLING

11

TRAVEL MODE2006 2011 (FORECAST)

TOTAL (,000) % TOTAL (,000) %

Motorcycle 1,292 18.5% 1,532 18.3%Rickshaw 1,014 14.5% 1,157 13.9%

Car/Taxi/4WD 1,991 28.5% 2,561 30.7%

Public Transport 2,699 38.6% 3,100 37.1%

TOTAL 6,996 100.0% 8,350 100.0%

TOTAL NO. OF VEHICLES IN LAHORE & PUNJAB CATEGORY WISE

PUNJAB

12

Year All Motor Vehicles

Motor Cars / Jeeps

Motor Cycle / Scooters

Auto-Rickshaws

Buses*

2001 2,686,435 526,070 1,519,003 43,947 48,928

2009 6,893,269 1,000,218 4,737,819 163,031 69,325

%age increased

156.6 90.13 211.90 270.97 41.69

* Buses/Mini-buses & flying/luxury-coaches

PRESENT PARKING SPACES OPEN, STREETS AND PLAZAS

• At present the CDGL has authorized parking stands at 73 different locations.

• The CDGL has notified 28 parking stands on Ferozepur Road during the F.Y. 2010-11; which are being made operational shortly.

LAHORE

13

LENGTH OF RAILWAY LINE WITHIN / AROUND LAHORE

14

AROUND LAHORE

Sr# Route Length

1Lahore to kasur 59.39 Km

2Lahore to Wagha 22 Km

3Lahore to Kala Shah Kaku 17 Km4Lahore to Sheikhupura 31 Km

WITHIN LAHORE

Sr# Route Length

1Kahna to Shahdara Station 30 Km

2Railway Station to Lhr Cannt Stat. 6 Km

3Railway Station to Mughalpura 5.12 Km

4Lhr Cannt Stat. to Mughalpura 5.12 Km

Types of Transports available in Lahore

• Daewoo

Types of Transports available in Lahore

• LTC

Types of Transports available in Lahore

• Other Buses & Coasters– New Khan– Premier– Niazi– Balouch, etc.

• Vans

• Auto Rickshaws

• Motorcycle Rickshaw (Chingchi)

Quality and TQM Considerations

Determinants of Quality in Public Transport

• Tangibles Factors– Outlook of busses/vans etc.– Luxury busses/Vans– Outlook of bus terminals– Outlook of bus stop shelters– Cleaning of busses, bus terminals, and bus shelters– Maintenance of busses, terminals. and shelters

Determinants of Quality in Public Transport

• Intangibles Factors– Reliability• Availability of services• Faults in busses during journey• Time accuracy

– Time of arrival/departure at each stop/point– Journey time of the whole route– Avoidance of time waste due to traffic jams and faults in

busses

Determinants of Quality in Public Transport

• Intangibles Factors– Safety• Safe pick and drop of passengers• Accidents avoidance• Conformance to traffic and safety laws• Proper maintenance

Determinants of Quality in Public Transport

• Intangibles Factors– Comfortness• Luxury internal environment• Proper speeds and safe driving• Avoidance of overloading• Good attitude of staff• Respect of females, old-agers, disables etc.

TQM in Public Transport

• Requires quality endeavor in the overall transportation system, like:– Good condition of roads– Better traffic flows– Avoidance of rush and traffic jams– Proper traffic planning– Good condition of traffic signals– Conformance to traffic laws

TQM in Public Transport

• An overall traffic environment where persists:– conformance to traffic laws by the whole public

i.e. need for better traffic rules and good traffic police

– Automated traffic management system– Proper infrastructure (Govt. Dep't) for

management of public and general transport– Long term planning– Traffic planning and analysis system etc.

Condition of Public and General Transportation in Lahore

Condition of Public Transport

A Public Survey

Initiatives and Future Plans of Govt. of Punjab

Current Initiatives by Govt. Of Punjab

• Vehicle inspection and certification system• Preparation of transport master plan by JICA

(Japan international corporation agency)• Parking development and Management• Induction of CNG buses in Lahore• Conversion of Two strokes Rickshaws into 4

stroke CNG rickshaws in Punjab

Current Initiatives by Govt. Of Punjab

• Strengthening of transport department– Regular secretary Regional Transport Authority in

each district with the assistance of JICA– Establishment of planning unit

• Legal reforms– Increase in Road accident compensation– Increase in Fees and Fine– Age limit of vehicles

Current Initiatives by Govt. Of Punjab

• E-ticketing and Fleet Management of public transport

• Intelligent transportation system for Lahore city

• Lahore Bus Rapid Transport (BRT)• Feasibility study of Rawalpindi BRT, Multan

BRT and Bus Terminal at Rawalpindi

Three international standard bus terminals in Lahore

• SHAHDARA MULTI-MODAL BUS TERMINAL

• FEROZEPUR ROAD, MULTI-MODAL BUS TERMINAL NEAR HUDYARA DRAIN

• EX-PRTC WORKSHOP / NIAZ BEG MULTI-MODAL BUS TERMINAL

47

AREA IN HACTARES

15.174

38.70

12.24

TOTAL 66.11

Lahore BRT System

What is Bus Rapid Transit (BRT)?

• Dedicated bus lanes which operate separate from all other traffic modes

• Fast, and more efficient service than an ordinary bus line

• Achieved by making improvements to existing infrastructure, vehicles and scheduling

• Cost savings and flexibility of bus transit • The first BRT systems in the world was implemented in

Brazil• BRT already implemented in India & Bangladesh

Lahore BRT Plan

• Plan considerations on following roads – Ferozpur Road 28 KM– Multan Road 12 KM– Dedicated, Separated Track (2 lanes)– Buses availability after 30 seconds– Need of 200 Buses for Ferozpur Road and 100 for

Multan Road

Benefits of BRT

• Savings in Vehicle Operating Costs (VOC) and maintenance costs

• Decrease in travel time and traffic congestion • Reduced strain on accident and emergency response system • Smoother and safer intra-city travel • Preference of use of buses on personal vehicles will be fuel

efficient • Maintain standards of safety and speed and manage traffic

equitably, which may reduce the economic cost of travel• Reduce traffic load from the areas of high activity

Lahore Intelligent transportation system (ITS)

• Designed by Traffic Engineering and Planning Agency (TEPA)

• Estimated cost of Rs2.5 billion (US$29 million)• Plan is in its final stage and will soon be submitted

to the CM of the Punjab• Upgrading of all the city’s 130 traffic signals with

modern facilities, such as countdown displays and CCTV cameras

• Central control room to monitor all traffic signals, as well as roads and crossings

Example

Common Problems of Public Transport in Lahore

Common Problems of Public Transport

• Lack of Transport especially busses• Monopoly of bus operators on routs whereas

busses are much less than required• Bad Condition of busses • Time and gap miss management• Overloading—creating big problem for

passengers in summer season• Rush and traffic Jams

Common Problems of Public Transport

• Increase in fare without Govt. approval especially by bus operators

• Races by vans and busses causing accidents and traffic miss management

• Heavy noise and pollution by Chingchi Rickshaws

• No transport complaint system• Lack of proper Traffic Analysis and Planning

Common Problems of Public Transport

• Very bad condition at Railway Station urban transport point

• No proper management of public transport at Thokar point

Suggestions & Recommendations

Induction of New CNG Busses

• Lack of CNG, whereas gas from Iran and Tajikistan will be available by or after 2014

• Comparison with Transportation in New Delhi, Dubai, and Saudi Arabia

Recommendations

• Priority required on conversion of Chingchi Rickshaws to four stroke/CNG

• Induction of Luxury busses for intercity travelling, especially on Motorway

• Standardized Terminals for Urban Transport at Railway Station, Lari adda/Yadgar, Thokar, RA-Bazar, and the new bus terminals

• Creation of urban transport routs among three new bus terminals

Recommendations

• Need for more urban routes• Daewoo like busses are required

Example of Statistics-KSA

• 9 million traffic violations annually• 18 deaths per day• One death case every one and a half hours• Injury or disabled every quarter of an hour• The number of traffic accidents last year reached 485,931

accidents• The number of deaths last year reached 6458 people,

i.e. there were 13 deaths per 1000 accidents.• Value of material loss estimated at SR. 13 billion a year

Tram Transit System

Tram Transit system

• In place or in addition to BRT as track dedication on Ferozpor Road and especially Multan Road requires extension in road

• Not as costly as underground train or overhead mass transit system

Extension in Canal Road

• From Thokar to Mall Road or very required at Jail to FC under pass and Campus to Jinnah Hospital patches

• Planting of more than double tree in the vacant area along the road before starting road extension

Transport Complaint Centre

• For public transports• Passenger feed back will help provide better

quality services• Need for strict policy for service delivery

Countrywide Design of ITS

• Computerized number plates issued by the Govt. Department in all districts

• System to be implemented in major cities, motorways, highways, and other important places

• Help reducing non custom paid vehicles, auto theft, and terroristic activities

Computerized Number Plates

• Control over Green and other types of number plates

• ITS will help entry of registered vehicles at highly secure places, and alarming on entry of other vehicles

Challan Automation

• Mobile type devices for Traffic Police• In addition to Violating vehicles’ number,

reason and amount of challan to be entered into the system

• Delivery of challan to home or mobile sms• Indication of defaulter vehicles • Help reduce traffic rules violation, accidents

and maximize capturing of violating vehicles

Safety Tunnels at Entrance Points

Our Dream Transportation in Pakistan