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STATUS OF IMPLEMENTATION OF THE REGIONAL DEVELOPMENT PLAN FOR AFRICA –RDP- 2009-2012
REGIONAL DEVELOPMENT PLAN FOR AFRICA 2013-2016 FORMULATION AND VALIDATION MEETING -ARUSHA, TANZANIA, 21-22 FEBRUARY, 2013
Presented by YOUNOUSS Djibrine Secretary General of the Pan African Postal Union (PAPU)
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M. Younouss Djibrine, SG de l’UPAP et son équipe vous souhaitent la bienvenue à Arusha et vous présentent leurs meilleurs vœux de santé, prospérité et succès pour l’année nouvelle 20132
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INTRODUCTION
1. Since 2006, a new approach for the development of postal services has been on experimentation through the concept of “regionalization”
2. The first development plan known as “Postal Development Plan for Africa (PDPA)” was formulated to cover the period 2006-2008. It was inspired by the Bucharest World Postal Strategy BPS 2005-2008
3. The development of the second plan was for the 2009-2012 cycle and it was called “Regional Development Plan for Africa – RDP. It was drawn from the NPS 2009-2012
4. The UPU was using the concept of “regional approach” and PAPU “customization” ( Abidjan 2000 and Yaoundé 2005) ; in fact, they were all referring to a same plan drawn from World postal strategies and adapted to local realities.
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“Regionalization”
. The customization of activities drawn from World strategies is based on the assessment that best results are obtained from the implementation of sound regional strategies resulting from a global vision.
. Concerning the RDP 2009-2012, it mainly includes regional strategies and priorities, agreeing with the NPS.
. Three types of projects were formulated there and implemented in Africa as well as in other regions. We shall come back especially on this later in another chapter.
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Summary of some examples of key achievements on the field
KEY ACHIEVEMENTSconcerning all regions in
general
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Global Monitoring System
The Global Monitoring System (GMS), implemented by the UPU, covers presently 44 countries,
including thirteen (13) in Africa,
five (5) in en Latin America, ten (10) in Asia,
Nine (9) in Europe, five (5) in Arab countries
and two (2) in Caribbean Islands.
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Training
A total of 126 collective training actions were organized in all regions for the benefit of 2070 postal staff.
The partnership Agreement with the Post of Tunisia for TRAINPOST courses has been maintained.
Some actions aimed at developing regional and local capacities were put in place, especially training of trainers and tutors.
Through this platform, 42 courses are disseminated via Internet in English, Arabic, Spanish and French.
177 countries and about 7640 participants have already benefitted of online courses.
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REGIONS
Projects formulated and launched
Africa
Latin America
Countries and observersArabes
Asia/Pacific
Caribbean
Europe et CIS
Total per type
Key Projects 5 3 3 2 1 3 17
Regional Projects 19 5 5 10 3 7 49
National Projects 24 - 11 13 1 1 49
Total 48 8 19 25 5 11 115
Summary Table of all RDP projects at 30th June 20128
KEY ACHIEVEMENTS in Africa
Summary of key field
achievements in Africa
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Assessment of achievements IN AFRICA : the three types of RDP projects
. The Regional Development Plan for Africa (RDP) proposed practical solutions based on three types of projects:
1. Priority projects2. Regional thematic projects3. National projects especially for the benefit
of LDCs Two priority areas of intervention were
identified to support the implementation of RDP projects.
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Priority Area No. 1: Improving quality of service at all levels
. Five priority projects were developed and implemented in the following sub-regions :
West Africa English speaking countries, West Africa French speaking countries, Central Africa countries, Eastern and Southern Africa countries.
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Priority Area No. 1: Improving quality of service at all levels (cont’d)
Milestones set to assess the gradual implementation of the projects enabled to note the following :
60% of the countries achieved some milestones as follows: continuous testing, stamping barcodes and et scanning for EMS items, letters and parcels, use of IFS/IFS Light.
Only 40% of Designated Operators in Africa have achieved other milestones, such as putting in place a security policy for items, setting up of custom contact committees and home delivery for parcels.
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Priority Area No. 1: Improving quality of service at all levels (cont’d) . In the search for a suitable solution to the deficiencies
observed in the area of intra-régional and interregional mail service, four projects related to mail conveyance by road were designed:
- Two are already operational (Southern Africa and West Africa)
- Two at the stage of feasibility study (Central Africa and East).
The quality of service for international mail in Africa seems to be stable, despite the need for its improvement.
As a matter of fact, quality of service is still below the standard set during the 24th Congress (80% according to the standard J+ 5).
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Priority Area No. 1: Improving quality of service at all levels (cont’d) However, as it can be observed here
below, there have been progress as far as relations among French-speaking countries are concerned:
In 2010, 57,4% of mails were distributed in accordance with the standard J + 5, against 52% in 2009.
Such achievements resulted from a combination of two projects: - the project on quality of service management launched in 2009, and the project on mail transportation by road in ECOWAS countries.
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Priority Area No. 2: Diversifying services
International Fund for Agriculture Development Project
The project was designed for 6 West African countries and aims at meeting three objectives:
1. Connecting rural post offices in those 6 countries to the UPU international e- payment network.
2. Ensuring smooth functioning of rural post offices by providing them with quality electronic payment services.
3. Linking UPU electronic payment services, either:
- with other financial postal services (current postal accounts and saving accounts). The following five countries were concerned: Benin, Burkina Faso, Mauritania, Niger and Senegal).
- or with other non postal financial services ( banks, savings banks, etc.). The following six countries were concerned: Benin, Burkina Faso, Mali, Mauritania, Niger and Senegal).
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Priority Area No. 2: Diversifying services (cont’d 1)
International Fund for Agriculture Development Project (cont’d)Through this project, 273 postal offices were expected to be connected. At the end, 355 postal offices were connected and have been providing services since 2009. Today, the service is available for issuance and payment of fund transfers in 453 postal offices of the six countries participating in the project.
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Priority Area No. 2: Diversifying services (cont’d 2)
Projects for the development of electronic money transfer services.
They were implemented to : Increase the capacities of countries in
electronic postal payment services Improve the global performance in this area.
. Beneficiary countries should be ready to get connected to the UPU global network of electronic postal payment services to develop their services in their own postal network.
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Priority Area No. 2: Diversifying services (cont’d 3)
Project for the development of electronic money transfer services in Central and Western Africa
This follows the implementation of the electronic money transfer service that started with the project known as “International Electronic Money Order” (IEMO) bringing together 26 Western and Central African countries.
Thanks to the cooperation with La Poste de France group, seven workshops were organized to this end in 2006 and 2007.
Another similar project concerns English-speaking countries which have expressed their wish to opt for IFS/IFS Light.
Twenty countries are currently connected and four are being connected to the IFS global network.
However, situations in English-speaking and French-speaking countries in Africa are still different.
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Priority Area No. 2: Diversifying services (cont’d 4)
Project for the development of electronic money transfer services in Central and Western Africa (cont’d 1).
As a matter of fact, the implementation of projects in Central Africa and West Africa resulted into the increase of the export transaction amounts from 54,59% in 2010 as compared to 2009.
Such transactions registered a reduction of 51,68% in English-speaking countries during the same period.
Out of a total transaction of $ 35, 816 million, $ 34,5 million (96,33%) were sent to French-speaking countries
against only $ 1,316 million (3,67%) in English-speaking countries.
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Priority Area No. 2: Diversifying services (cont’d 5)
Project for the development of electronic money transfer services in Central and Western Africa (cont’d 2).
The most considerable increase was recorded in the following countries as listed in alphabetic order:
Burkina Faso:116% for payments; Congo (Rep.): 419% in shipping and 835% for
payments;Mali: 87% in shipping and 862% for paymentNiger: 217% in shipping and103% for payment.
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Other areas of intervention
In addition to what was said concerning the priority areas 1 and 2 , other important regional projects were implemented, including one project on postal reform.
. Twenty-two IPDP were drawn up in Africa. 80% of IPDP beneficiary countries are determined to
implement all the recommendations that were put forward.
As compared to other developing Regions, Africa is the region where the separation between the regulator and the designated operator is effective in the highest number of countries.
Finally, other projects were also implemented. These are mainly related to EMS, addressing, postal regulation, sustainable development, market development and philately.
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Other intervention areas 2. A resource mobilization policy was launched
during the period 2009 – 2012 and helped to obtain financing from donors for different cooperation activities:
. Funds received from IFAD for projects in West Africa, central Asia and Asia/Pacific
. Funds from the World Bank for financial service development projects in Africa, etc.
. There were also discussions with the European Union or the Inter-American Development Bank about other different projects.
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Means: Budgetary requirements per region Multi-year Integrated Projects (MIPs): Regional distribution of allocations:
− Africa: 37,82%. − Latin America and Caribbean: 16,82%. − Asia/Pacific: 23,43%. − Europe and CISs: 9,28%. − Arab Countries and observers: 12,65%.. As of 30 June 2012, 49 national PIP and five business
plans for SMEs and countries in particular situations were being carried out or had been completed .
NB: In addition to the contribution from UPU ordinary budget, in some cases, beneficiary countries contributed CHF 650 000 in total.
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Main lessons drawn from the 2009–2012 Assessment
. The regional approach is an effective framework for the implementation of the cooperation policy. . The regional approach through regional
development plans has proven to be a real structuring and coordianation tool for actions carried out in the field by UPU in cooperation with restricted continental Unions such as PAPU.
. The process related to the regional development plan (drawing up - implementation-assessment) should be seriously harnessed to enable the regional approach to be more effective.
. To make RDPs more effective, a follow-up mechanism must be set up with the support from substantial experts.
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Conclusion
While concluding the presentation of the mid-term review of the very first Postal Development Plan for Africa (PDPA) 2006-2008, the presenter said: “UPU and PAPU, two forces whose combination through the PDPA ( today RDP) paves the appropriate way for the development and prosperity of African posts”
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Conclusion (cont’d INTRODUCTION“Regionalization”)
More than a half decade later, results are very commendable as it can be seen from the data contained in the assessment of this second Regional Development Plan for Africa.
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JE VOUS REMERCIE!
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THANK YOU!
JE VOUS REMERCIE!
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ASSANTE SANA!
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Thank you for your kind attention.
Mr. YOUNOUSS Djibrine, Secretary General of PAPU [email protected] www.upap-papu.org
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ANNEXES in the form of table
Finally, I wish to invite those of you who are fond of figures to consult the table hereinafter attached, as we could not go through it together due to time constraints.
The table shows « Indicators related to the implementation of the Regional development plan for Africa (2009 – 2012) ».
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ANNEX1
Indicators related to the implementation of the Regional development plan for Africa (2009 – 2012)
Priority area Project Activities Nature of the indicator
Objective Achivement
Priority projects
1. Transfer of Funds
Developing services related to the transfer of funds
– Introducing money transfer system in countries not connected to IFS network.
Number of connected countries
37 24
– Help countries to develop exchanges within the region
Increase of transactions (number and amount)
Increasing transactions of 30% (base2010)
French-speaking countries:Export: +23,87%Import: +12,26%
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ANNEX 2
– Help countries to develop exchanges within the region
Increase of transactions (number and amount)
Increasing transaction for 30% (base2010)
Penglish-speaking countriesExport: –34,22%Import: –24,21%
– Encourage countries to sign agreements related to extension of the network
Number of agreements signed
2. Improvement of service quality
New approach in relation to quality of service
– auditing and assessing the whole mail processing in regional countries ( collection, sorting, transportation, addressing, distribution, security, customs, operations at airports, relations with air companies, standardization, monitoring and follow-up, use of measuring systems, etc.)
Number of audited countries
38 31
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ANNEX 3
– Help countries to develop and implement PDQs
Number of countries which have designed PDQs
38 20
– Help countries to introduce GMS
Number of countries which have adopted GMS
31 17 (phases 1 and 2)
– Encourage and help regional countries to take part in the UPU continuous monitoring system.
Of participating countries
35 32 (2011)
– Help regional countries to obtain quality certification
Number of certification missions
10 2
– Help regional countries to achieve J + 5 objective of 80% of distributed mails
Number of mails distributed in accordance with the standard J + 5 for connections among countries.
80% 80%
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ANNEX 4
– Improving intraregional postal mail transportation
Reducing transport delays amng countries
3 days SAPOA countries:11,6 daysPilot project ECOWAS countries: 4 days
Regional Projects 1. Postal reforms
Postal reform support
– Help countries to draw up IPDP
Number of developed IPDPSs
20 22
–Help countries to implement actions put foeward in the formulated IPDPs
Field missions 6 completed missions
10 carried out missions
– Help countries to structure their regulation, define the universal postal service and carry out market studies.
Training workshop and field missions
Accomplished missions and workshops
2 completed workshops
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ANNEX 52. EMS Improving
the interoperability, the quality and the effectiveness of the EMS postal network.
– developing the system “Pay for Performance”
Training workshop
Completed workshops
2 completed workshops
– Auditing and improving the system of less performing countries.
Audit missions
Number of audited countries
6 audited countries
3. Philately
Philately development
– Promote philately products
Training workshop
Completed workshops
2 completed workshops
– Sensitize countries about the advantages of the WNS system
4. Sustainable development
Promoting sustainable development and social responsibility within the postal sector.
Sensitising countries and provide them with tools enabling them to carry out sustainable development related activities at national level.
Training workshops
Completed workshops
2 completed workshops
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ANNEX 65. POST*CODEand addressing
Promoting postal addressing
Carry out a regional project on postal codes in the African région.
Number of countries
25 17
Direct mail
Seminars on Direct mail
Ensure a better understanding of the importance of Direct mail as a considerable revenue generating in the area of Post, as an economic development factor and an important part in the supplying chain. Encourage the offer of specific Direct mail products and services by designated operators as well as related products and services and marketing strategies.
Response rate
Increasing the rate
Response rate for the FDP investigation: 84% -61 % offer products referred to as Direct mail72% offer products which are not referred to as Direct mail
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ANNEX 7
Priority areas
Project Activities Activities
Objective
Achievement
Projets régionaux7. Emphasizing customers and quality management
Workshop on customer service and quality management
– Introducing the management of large accounts in postal organizations participating in related activities.– Effective management accounts belonging to main corporate customers
Number of countries
25 15
8. Information and Communications Technology
Role of ICTs in modernization of postsin Africa
Participation of members to a regional workshop/ training on Information Technology
Number of countries
30 23
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ANNEX 89. Capacity building
Training workshop for regulators organized in collaboration with COMESA and CERP
– Participation of members in the workshop (COMESA)– Participation of countries in Cotonou workshop
Number of countries
30 10 COMESA
18 (Cotonou)
National projects
Multi-year Intergrated projects
Upgrading designated operators
Designing projects to upgrade the following designated operators: Benin, Burkina Faso,Burundi, Cap-Verde, Comoros, Congo (Rep.), Côte d’Ivoire(Rep.), Eritrea, Ethiopia, Guinea, Equatorial Guinea,Lesotho, Liberia, Malawi, Mali, Mozambique, Niger,Uganda, DRC, Sierra Leone, Tanzania(United Rep.), Chad, Togo, Zambia
Implemented MIPs
26 designed and implemented MIPs
8 carried out11 in progress5 pending validation
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ANNEX 9LIST OF ABBREVIATIONS QDP: Quality development plans COMESA: Common Market for Eastern and Southern
Africa EPRC: European postal regulatory committee SAPOA: Southern Africa’s Postal Operators Association MIP: Multi-year Integrated Project FDP: Forum for Direct mail development ECOWAS: Economic Community of West African
States IPDP: Integrated Postal Development and reform Plan ICTs: Information and Communication Technology GMS: Global monitoring System
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