Status as of 4/30/2006 Oliver Mainka GIS Program Manager SAP Labs North America Project Sagres Spatial Enablement of SAP Business Processes User Experience

Status as of 4/30/2006

Oliver MainkaGIS Program ManagerSAP Labs North America

Project Sagres

Spatial Enablement of SAP Business Processes

User Experience Overview

SAP AG 2005, Title of Presentation / Speaker Name / 2

About This Slide Deck

This deck shows various aspects of what we work on in Sagres with regards to the User Experience. You see UE samples for the “Geo EAM Self-Service Portal”

Sample analytical views

A draft of what we will deliver around “SAP Geo Patterns”

If you have detailed questions on the User Experience please get in touch with Hila Schlank, UE Lead.

If you have detailed questions on the technical realization please get in touch with Hartmut Vogler, Development Lead.

Otherwise get in touch with Oliver Mainka, Project Manager.


Geo EAM Overview

Geo EAM Data Integration Layer(synchronize, views, new fields, …)

Geo EAM Basic Functionality Layer(object create, change, delete, attribute view, ...)

Geo EAM Self-Service

Portal(request,

project view, reports, ...)

Geo EAM Dispatcher

Portal(analyze, assign,

route, ...)

Geo EAM Field Crew

Portal(find, search, feedback, ...)

Other Geo EAM Portals(Call Center,

Engineer, Designer,

Supervisor, Executive, ...)

SAP GISGIS Web Services

LegendIs part of Sagres prototype

Professional UsersOccasional

Users

Common Operating

Picture

SAP Services GIS Services

CompositeApplications

GenericFunctions

Integration & Synchronization

Source Systems

SAP Geo Patterns (Draft)

Geo EAM Self-Service Portal

Map-Based Analytics


What you see in this section…

Here are screenshots of the March 2006 version of the User Experience of the Sagres Geo EAM Self-Service Portal. The title indicates which functionality is currently shown.

The UE is being continued to be developed. In particular more Analytics will be added.


Screens for occasional users, e.g. the citizen of a municipality, or an internal person not involved in asset management (e.g. a person in a facility who wants to report an airconditioning problem).


Citizens’ Self-Service Portal


Report a Problem to the City


Make Suggestion to the City


Get Information About City Assets


Screens for professional users, who know in detail about asset management and likely are part of the asset management organization.


View Asset Details


Make a Service Request


View Notifications


Analyze the Distribution of Service Requests


Analyze Asset Cost



Map-Based Analytics



The “geo processing” functionalities of a GIS server can be used to deliver valuable insights for people involved along the Enterprise Asset Management lifecycle.

In this section you find some examples which were created with ESRI’s Business Analyst tool. In Sagres we will deliver an architecture how best to extract SAP analytical data (here from PM-IS and EAM info cubes in BW) and display the data in a GIS.


Analyze where what work was done

You can show where the work was done around a repair shop and how it is clustered along definable thresholds. You can show this in a time series to determine whether the bulk of work is “moving” in a certain direction. That can be used to determine whether to open new repair shops or better preposition equipment or spare parts.


Determine Drive-Time Coverage Analysis

You can show in any interval how far repair groups can go along multiple modes of transportation. If used for various repair shop locations a coverage area can be determined.


Threshold Rings for Asset Management Cost

This is one possible visualization of the extent of work being done. For both repair shops we started to draw a concentric ring and grew it outwards. Once the ring covered repair of USD 1 million in cost we drew the circle. Then we went on to the second circle, etc. This is used to see between locations what area they cover.


Determine Work Areas of Crews

Here we borrowed an example from banks (with ATMs), but it would look the same for repair shops. You grow outward from each shop and count customers or assets etc. As the rings grow you do not let them overlap. You stop at some point (e.g. 1000 assets) and then have determined service areas.



Map-Based Analytics



In this section you see a draft for what we call Geo Patterns. These would be typical things a user would see or do on a map (or what a background heospatila process would do).

Currently (April 2006) we have 18 patterns identified and expect a few more.


See items on the map and get details

See items within a target area

Trigger activities on items

Show which items are related

Perform comparative time-based analytics

Analyze data across layers of items

Show clusters of items

Change the attributesof an item

Change location of an item

Find proximate items

Analyze where to reallocate resources

View locations of items against a satellite image

Do what-if scenarios for the placement of items

Find a route from A to B across networks

Find a route from A to B considering impedances

Described per Pattern

• Functionality…• User Benefits…• Configuration…• I/O Parameters…• Sample Uses…• Technical Consideration…• Used for Geo EAM Roles…

Widening the Prototype Impact: SAP Geo Patterns


<Pattern 1 Title>


<Pattern 2 Title>


<Pattern 3 Title>


<Pattern 3 Title> - Details

Functionality Xxx

User Benefits Xxx

I/O Parameters Input

Xxx Output

Xxx

Sample Uses Xxx

Technical Considerations Xxx

Use for Geo EAM Roles <Supervisor, Field Crew>


Pattern 3 Sample A: Store Locations and Customers


Pattern 3 Sample B: Streetlight Repairs by Work Centers

Documents

Status as of 4/30/2006 Oliver Mainka GIS Program Manager SAP Labs North America Project Sagres Spatial Enablement of SAP Business Processes User Experience