Stategic HR

8/4/2019 Stategic HR

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question

Continuous ________ and learning targets should be features of the process of managing for high

performance.

Correct Answer

Improvement

Your Answer

Improvement

Multiple Choice Single Answer

Question

What type of effort is required to encourage all the members of the organization to work together?

Correct AnswerContinuous

Your Answer

Continuous

Multiple Choice Multiple Answer

Question

There has to be a clear strategy with regard to the type of knowledge the organisation wishes to :-

Correct Answer

Develop , Store , Able to retrieve

Your AnswerDevelop , Share


Question

Key targets for strategic activity with regard to employees include :-

Correct Answer

Clarify career tracks , Ensure balance , Involve people

Your Answer

Clarify career tracks , Ensure balance , Involve culture


Question

When the term strategy was began to emerge in business?

Correct Answer

In 1960's

Your Answer


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In 1960's


Question

Widespread competition from a range of sources is leading to greater corporate amalgamation within

the :-

Correct Answer

Market place

Your Answer

Market place


Question

In a marketing / service organisation, development includes :-

Correct AnswerOn the job training , Interpersonal skills , Career path through marketing

Your Answer

On the job training , Interpersonal skills , Career path through marketing

Match The Following

Question

Correct Answer

Your Answer

Long term reorganisation

Of the economyOf the economy

Shifts in the patterns of careers &

The increased opportunities for traditional vertical mobility

The increased opportunities for traditional vertical mobility

The increased emphasis of white collar productivity &

Resulting scrutiny of professional work

Resulting scrutiny of professional work

Retrenchment - driven shifts in patterns of supervision &

Risk taking that upset the culture & style of management

Risk taking that upset the culture & style of management


Question

The most cost effective approach is :-

Correct Answer

To identify core elements , Concentrate efforts on core elements


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Your Answer

To identify core elements , Concentrate efforts on core elements

True/False

Question

The interest in recent years in emotional & other forms of intelligence is starting to percolate through

into western management vocabulary.

Correct Answer

True

Your Answer

True


Question

The management thinking has developed over the last :-Correct Answer

30 years

Your Answer

30 years

True/False

Question

The business side of the process begins with the strategic link as the guiding framework.

Correct Answer

FalseYour Answer

False


Question

How many characteristics were listed in the survey of the International Manager?

Correct Answer

6

Your Answer

6

Select The Blank

Question

________ aims to put a financial measure on an organisation's intellectual capital.

Correct Answer

Knowledge exchange


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Your Answer

The consortium


Question

Research carried out in the UK suggests that core elements in development of competitive advantages

are :-

Correct Answer

Management development , Career development , Continuous training & retraining

Your Answer

Career development , Continuous training & retraining , Career tracks

True/False

Question

Human resource activities are typically administered by competent practices.Correct Answer

False

Your Answer

True

Select The Blank

Question

In an organisation you have to recognise that the formal & informal systems ________.

Correct Answer

Co - existYour Answer

Co - exist


Question

Government, the economy and civil society need to be in :-

Correct Answer

Balance

Your Answer

Balance

True/False

Question

Personnel are normally in a good position to influence the content of opinion surveys.

Correct Answer

True


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Your Answer

True


Question

During the 70's & 80's much work was done to produce models to facilitate :-

Correct Answer

Rational process

Your Answer

Rational process

Match The Following

Question

Correct Answer

Your AnswerHR Agenda

Retention of Talents

Retention of Talents

HR Practitioners

Mentor

Mentor

HR Strategists

Embedded practices

Embedded practices

Responsibilities of HRRecruitment

Recruitment

True/False

Question

T&D is strongly aligned to the strategic leadership and planning processes of the business.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Organizations exist to accomplish some ________ or set of objectives.

Correct Answer

Mission


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Your Answer

Mission


Question

Who quoted manual on business strategy?

Correct Answer

Lewis Carrollis Alice,s

Your Answer



Question

Outcomes of business strategy :-

Correct AnswerMission statement , Financial projections , Company positioning

Your Answer

Mission statement , Financial projections , Company positioning

Select The Blank

Question

The easiest form of change to implement is ________.

Correct Answer

Strengthening the culture

Your AnswerDo the right things sufficiently


Question

What is unlikely to lead to knowledge sharing?

Correct Answer

People's goodwill

Your Answer

People's goodwill


Question

Which is the process of linking human resource management policies and activities to explicit business

strategies?

Correct Answer

Strategic integration


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Your Answer

Strategic integration

Select The Blank

Question

________ process is the key to an effective human resource system.

Correct Answer

Performance Appraisal

Your Answer

Performance Appraisal

Select The Blank

Question

Few personnel managers use ________ as an indicator for morale.

Correct AnswerAbsenteeism

Your Answer

Absenteeism

True/False

Question

Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in

Automobile, Publishing, financial services and insurance industries.

Correct Answer

TrueYour Answer

True

Select The Blank

Question

In some companies there is a senior level ________ who can ensure broad level attention for

knowledge issues.

Correct Answer

Knowledge sponsor

Your Answer

Manager


Question

The following is a well known company which encourages innovations :-

Correct Answer


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3 M

Your Answer

British Airways

Select The Blank

Question

Commitment strategy is inherently ________.

Correct Answer

Long term

Your Answer

Continuous


Question

HR practitioners are under pressure to prove that value is being added by :-Correct Answer

HR Activities

Your Answer

HR Strategies

True/False

Question

The HR team needs to be able to operate strategically, even if its delivery is currently operational.

Correct Answer

TrueYour Answer

False


Question

Attributes of a quality employee :-

Correct Answer

Attitude to quality , Team work , Accuracy

Your Answer

Attitude to quality , Team work , Accuracy , High achievement


Question

The chambers of 20th century dictionary describes strategy as :-

Correct Answer

Generalship


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Your Answer

Generalship


Question

Change in the cultural area calls for an examination of norms and values, using such group-based

methods as :-

Correct Answer

Action Research , Data Feedback , Team Building

Your Answer

Action Research , Data Feedback

Select The Blank

Question

The ________ key processes that need major attention are reward and control.Correct Answer

Two

Your Answer

Two

True/False

Question

E-commerce is becoming the 'normal' way to do business.

Correct Answer

TrueYour Answer

True


Question

H R Managers are responsible for:-

Correct Answer

Setting salary policy , Implementing salary policy , Administrating salary policy

Your Answer

Setting salary policy , Implementing salary policy , Administrating salary policy


Question

Strategic management style includes :-

Correct Answer

Strategic planning , Strategic control , Financial control


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Your Answer

Strategic planning , Strategic control , Human resource planning

True/False

Question

The technical changes will trigger a set of political issues.

Correct Answer

True

Your Answer

True


Question

Who are criticized for developing training and development strategies which do not match business

priorities?Correct Answer

HR Teams

Your Answer

HR Professionals

Select The Blank

Question

The ability to hold the business together as a totality while simultaneously changing it is known as

________.

Correct AnswerCoherence in the management of change

Your Answer

Coherence in the management of change


Question

Line Managers should insist on involving HR Professionals :-

Correct Answer

In business strategy making process

Your Answer

In business strategy making process


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II part


Multiple Choice Single AnswerQuestion

Measures and rewards are aligned with:-

Correct Answer

Short-term business Results

Your Answer

Long-term business Results


Question

Strategies for securing commitment to change :-

Correct Answer

Preparation , Acceptance , CommitmentYour Answer

Acceptance , Commitment , Preparation

Select The Blank

Question

Overall individual behaviour needs to be measured in ________.

Correct Answer

Output terms

Your Answer

Input terms

Multiple Choice Multiple AnswerQuestion

The Agenda group's needs were as follows :-

Correct Answer

IT skills , Strategic Thinking skills , Entrepreneurial

Your Answer

IT skills , Strategic Thinking skills , Entrepreneurial

True/False

Question

Newsletters is one of the method of informal communication.

Correct Answer

FalseYour Answer

False


Question

Structures were based on :-

Correct Answer

Division of labour , Central unity of control , Pyramid of managers & supervisors


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Your Answer

Division of labour , Central unity of control , Pyramid of managers & supervisors


Question

How many characteristics were listed in the survey of the International Manager?

Correct Answer6

Your Answer

6


Question

HR needs to be fully in tune with the :-

Correct Answer

Internal system

Your Answer

Organization system

Select The Blank

Question

Few personnel managers use ________ as an indicator for morale.

Correct Answer

Absenteeism

Your Answer

Absenteeism


Question

The strategy mainly focus on how many things?

Correct AnswerTwo

Your Answer

Four


Question

Good indicators of culture are :-

Correct Answer

The rituals & routines which the staff engage in , The amount and the nature of political activity ,

Symbolism of certain aspects

Your Answer

The rituals & routines which the staff engage in , The amount and the nature of political activity ,Symbolism of certain aspects

True/False

Question

Pettigrew and Whipp Concluded from the recent research into change in a number of British firms in

Automobile, Publishing, financial services and insurance industries.

Correct Answer

True


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Your Answer

False

Select The Blank

Question

The process of eliminating jobs is frequently compared to ________.

Correct AnswerDeath and murder

Your Answer

Uncertainty

Match The Following

Question

Correct Answer

Your Answer

Complex organisations use information for

Manpower planning

Manpower planning

Data ItemsCurrent date

Records of leave

Information

Age distribution

Current date

Interpretation

Are we a `young' or `old; organisation

Are we a `young' or `old; organisation

Select The Blank

Question

HR professional should apply risk management techniques to the different aspects of ________.Correct Answer

HR Strategies

Your Answer

HR Competencies


Question

Team performance guides need to be developed and completed by :-

Correct Answer

Team development plans

Your Answer

Strategic planning


Question

Quality of life consists of :-

Correct Answer

Trade off between family , Leisure , Career

Your Answer



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Match The Following

Question

Correct Answer

Your Answer

T&D executives

Full part in strategic planning processJob analyses for long-term objectives

HR planning

Effective development of an organizational strategy

Development& evaluating HR practices

Maximum strategy impact

Job analyses for long-term objectives

Effective development of an organizational strategy

Unisys

International on-line service centre

International on-line service centre


In the strategic model phase 2 is :-

Correct Answer

Defining strategic opportunities

Your Answer

Ensuring Service Excellence

True/False

Question

During mergers early contacts set the tone and arrogance is common.

Correct Answer

TrueYour Answer

True

Select The Blank

Question

Developing characteristics of people needed to run business in ________ .

Correct Answer

Long term

Your Answer

Long term

Select The BlankQuestion

HR professionals has to be skilled in the art of ________.

Correct Answer

Clarifying

Your Answer

Handling people



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Question

A database on people consisting of what facilitates networking?

Correct Answer

People's skills , People's expertise , Project experience

Your Answer

People's skills , People's expertise , Project experience

Select The Blank

Question

The team consists of experienced ________ who have both internal consultancy and business

experience.

Correct Answer

OD practitioners

Your Answer

OD practitioners


Question

In the immediate transition, major events include :-Correct Answer

The appointment of a new board of directors , Other key appointments , Redundancies

Your Answer

The appointment of a new board of directors , Other key appointments , Redundancies


Question


Correct Answer

In 1960's

Your Answer

In 1960's

True/False

Question

Strategic level deals with policy formulation and overall goal setting.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ and appropriate rewards may be part of the answer.Correct Answer

Training

Your Answer

Compensation


Question

Strategic management involves :-


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Correct Answer

Mission & strategy , Formal structure , Human resource system

Your Answer

Mission & strategy , Formal structure , Human resource system


QuestionDave Ulrich suggests that organizational success will spring from capabilities such as :-

Correct Answer

Speed , Responsiveness , Agility

Your Answer

Speed , Responsiveness , Agility

True/False

Question

Executives often need couching in the arts of leadership especially during major change.

Correct Answer

True

Your AnswerFalse


Question

Mission and strategy must be :-

Correct Answer

Clearly communicated , Understood , Adhered

Your Answer

Clearly communicated , Understood , Adhered


QuestionIndividual employees have the technical knowledge to achieve :-

Correct Answer

Short-term Results

Your Answer

Long-term Results


Question


Correct Answer

Generalship

Your AnswerGeneralship


Question

Government, the economy and civil society need to be in :-

Correct Answer

Balance

Your Answer


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Balance

Select The Blank

Question

________ issues tend to be well disguised.

Correct Answer

TerritorialYour Answer

Political

True/False

Question

In practice, the right balance between individuals & team has never proved to be elusive.

Correct Answer

False

Your Answer

False


The QWL program provides a framework for co-ordinating what in order to produce improvements in

QWL outcomes?

Correct Answer

The introduction , Maintenance , Improvement

Your Answer

The introduction , Maintenance , Improvement


Question


Correct AnswerLewis Carrollis Alice,s

Your Answer

Mintzberg

Select The Blank

Question

________ is frequently said to reflect poorly on the abilities of the management.

Correct Answer

Unionization

Your Answer

Non unions


Question

HR strategy can be used as an :-

Correct Answer

Integrating force

Your Answer

Emerging force


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True/False

Question

Flatter structures can reinforce the desire to hoard information.

Correct Answer

True

Your Answer

True


Question

Human Resource Management Audit (HRMA) is a data-based approach to :-

Correct Answer

Organisational Change

Your Answer

Organisation


Question

The effects on external staffing due to the presence of a union are as follows -Correct Answer

The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher

than in comparison firms , The promotion & job security system is usually based on seniority

Your Answer

The wages, benefits, work rules are clearly known to applicants , The wage level is generally higher

than in comparison firms , The promotion & job security system is usually based on seniority

Select The Blank

Question

Design of a selection system that supports the ________ strategies.

Correct Answer

OrganizationalYour Answer

Organizational

True/False

Question

Open and frank dialogues between merging parties bring benefits.

Correct Answer

True

Your Answer

True

True/FalseQuestion

HR strategies are expressed as bland statements.

Correct Answer

True

Your Answer

False


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Part 1


True/False

Question

Managers are able to support people with their development as well as their current skills.

Correct Answer

False


QuestionStrategies for securing commitment to change :-

Correct Answer

Preparation , Acceptance , Commitment

True/False

Question

In the current state of evolution of HR, there is a perceived need to sell the value of HR.

Correct Answer

True


Question

Quality of life consists of :-

Correct Answer


Match The Following

Question

Correct Answer

Transfer & Promotion Procedures


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Human Resource Department

Groundwork

Clients and users

Key Processes

Reward and Control

Human Resource Systems

Personnel function

Select The Blank

Question

The ________ and control systems should be altered to support the strategic human resource

function.

Correct Answer

Reward


Question

The macro strategy of a QWL program does not determine :-

Correct Answer

General approach for creating change

True/False

Question

Many firms can afford to ignore the international dimensions.

Correct Answer

False

Select The Blank

Question

The human Resource organization will probably have to review it's mission and ________.

Correct Answer

Strategy


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True/False

Question

The use of flexible hours, daily, weekly and annual are related to time based.

Correct Answer

True


Question

How many interrelated sets of processes will have to be carefully monitored?

Correct Answer

Three

Select The Blank

Question

Marilyn McDougall and ________ carried out a study of how companies measure the impact of HRM to

the bottom line.

Correct Answer

Angela Mulvie

Select The Blank

Question

The process of eliminating jobs is frequently compared to ________.

Correct Answer

Death and murder

Match The Following

Question

Correct Answer

Completion of Management Agenda

UK

Impact of HRM to the bottom line

Marilyn McDougall & Angela Mulvie

3600 Feedback based on


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Range of competencies

Effects of changing workplace on employees

Roffey Park


Question

Different areas of HR responsibility include :-

Correct Answer

Maximum strategic impact , Co-ordinate , Communicate

Select The Blank

Question

________ is created from the intellect of knowledge workers, not from the labour of low grade serviceand production workers.

Correct Answer

Growth


Question

Communication is :-

Correct AnswerAbout relationship building , Is obvious area for active collaboration between human resource

professionals and the line , Considered a key component of change management

True/False

Question


Correct Answer

False


Question

Strategies towards unions should take into account issues such as :-

Correct Answer

The occupation of workers being considered , Productivity differences , Human capital differences



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Question

Informal system is :-

Correct Answer

Inherently unpredictable


Question

Operational issues related to qualitative measures are :-

Correct Answer

Stability , Functional integrity , People as expenses

Select The Blank

Question

________ Companies are appearing at the center of loose alliances, linked together with global

networks.Correct Answer

Virtual


Question

Ingredients of business strategy are :-

Correct Answer

Analytical , Visionary , Flexible


HR professional should apply risk management techniques to the different aspects of ________.

Correct Answer

HR Strategies


Question

The word Strategy is derived from which sphere ?

Correct Answer

Military sphere


Question

Individual employees have the technical knowledge to achieve :-

Correct Answer

Short-term Results


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Question

The potential for making a major contribution would seem to rest at 3 levels such as :-

Correct Answer

Strategic , Operational , Within the human resources


Question

As per a study, the human resource activities rated above 70 percent were :-

Correct Answer

Workforce productivity , Team work , Employee education and training

True/False

QuestionThe organization's values must be conducive to productivity and quality improvement.

Correct Answer

False

Select The Blank

Question

Human Resource Management in the multidivisional company - The authors of this book is ________.

Correct Answer

Purcell and Ahlstrand


Question

Motivation is also affected in an organization by :-

Correct Answer

Quality of leadership


Question

"Can product be `stolen' " or imposed by competition ( need for secrecy) is classified under :-

Correct Answer

The nature of the product

True/False

Question

Evidence suggests unionised establishments will be less successful.

Correct Answer


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False

Select The Blank

Question

Let go of unnecessary routine tasks means ________.

Correct Answer

Bebureaucratize


Question

During mergers, effective HR integration is carried out on the following :-

Correct Answer

Remuneration , Benefits , Terms and conditions


Which approach is provided by HR professionals to addressing key organizational issues?

Correct Answer

Partnership

Select The Blank

Question

The major focus is on ________ acquisition to carry out the strategic plan as well as the development

of procedures for measuring and monitoring performance.

Correct AnswerResource


Question

Types of contribution are :-

Correct Answer

Exceptional teamwork , Excellence in normal key tasks , High achievement in a special project


Question


Correct Answer

Two


Question


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Major political shifts have opened up vast new markets for :-

Correct Answer

Capitalist goods & service

Select The Blank

Question

The organisation will treat employees with respect & dignity is known as ________.

Correct Answer

Reassurance

True/False

Question

The differences in perspective of senior management and unit managers is not very significant.

Correct Answer

False


Question

Which teams are being encouraged to take their corporate citizenship roles seriously?

Correct Answer

Management


Question

Organization's mission and goals should be translated into its :-Correct Answer

Business & strategic plan

True/False

Question

HR function cannot be prioritized and the appropriate focus for benchmarking can be selected.

Correct Answer

False


Question

Who suggests that the HR department itself will be an integrating device?

Correct Answer

Shaun Tyson

True/False


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Question

Flexibility is HR's most precious asset.

Correct Answer

False

\\Part4


Question

One of the most valuable factor in overcoming cultural challenges is :-

Correct Answer

Outstanding communication & persuasion skills

Your Answer

Rigidity



Correct Answer


Your Answer

Mintzberg

Select The Blank

Question

Standard Life's UK workforce has grown by 40% in ________ years and currently numbers 9700

employees.

Correct AnswerThree

Your Answer

Five


Question

According to whom there is a much wider caliber of people applying for jobs than in years gone by?

Correct Answer

Head hunters

Your Answer

Head hunters


Question

What type of effort is required to encourage all the members of the organization to work together?

Correct Answer

Continuous

Your Answer

Continuous
http://part/http://part/http://part/


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Question

Organizations are aspiring to become the :-

Correct Answer

Employer of choice

Your Answer

Equal opportunity employer

True/False

Question

Organisations are attempting to integrate culture change objectives with Career Planning.

Correct Answer

False

Your Answer

True


Question

What types of basic skills are required in an R & D type of organization?Correct Answer

Creativity & technical skills

Your Answer

Creativity & technical skills

Select The Blank

Question

________ of management is likely to be another key agenda item.

Correct Answer

Quality

Your Answer

Performance

Select The Blank

Question

Strategic thinking is a ________ process.

Correct Answer

Continuing

Your Answer

Continuing


Question

Primary sources of data are :-Correct Answer

Interviews with senior Management , Interviews and questionnaires with line Management , In-depth

questionnaires from human resource staff

Your Answer

Interviews with senior Management , Interviews and questionnaires with line Management , In-depth

questionnaires from human resource staff

http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29


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Question

During mergers, effective HR integration is carried out on the following :-

Correct Answer


Your Answer


Select The Blank

Question

The ________ link calls for dialogue between the business concerns and the human resource concern.

Correct Answer

Strategic

Your Answer

Strategic


Question

Head count reduction are occurring :-

Correct AnswerWith greater frequency

Your Answer

With greater frequency

Select The Blank

Question

The values and principles of QWL ________ with the ones operating in many organisations.

Correct Answer

Contrast sharply

Your Answer

Contrast sharply


Question

The word Strategy is derived from which sphere ?

Correct Answer

Military sphere

Your Answer

Military sphere


Question

Strategic HR activity includes :-

Correct AnswerChange Management , Succession Planning , Training and development

Your Answer

Change Management , Succession Planning , Training and development


Question

Good indicators of culture are :-

Correct Answer


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Your Answer




________ is considered as a strategic activity.

Correct Answer

Recruitment

Your Answer

Planning

Select The Blank

Question

Competitive edge comes from the ________ of people.

Correct Answer

QualityYour Answer

Competency


Question


Correct Answer

Generalship

Your Answer

Generalship



Correct Answer

In 1960's

Your Answer

In 1960's


Question

The management thinking hasdevelopedover the last :-

Correct Answer

30 yearsYour Answer

30 years

Select The Blank

Question

Given the current emphasis on individualism the obvious route might seem to be the ________.

Correct Answer

Sophisticated human relations mode
http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29http://scdlpapers.blogspot.com/search/label/Strategic%20HR%20%28Set%20-%20II%29


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Your Answer

Sophisticated human relations mode


Question

Organisational effectiveness outcomes include :-

Correct AnswerHigher productivity , Higher quality , Higher profits

Your Answer

Higher productivity , Higher quality , Higher profits


Question

The most common cause of merger failure is :-

Correct Answer

Culture clashes

Your Answer

Culture clashes


Question

Different areas of HR strategy :-

Correct Answer

Resourcing , Commitment , Rewards

Your Answer

Resourcing , Rewards , Grievances

Select The Blank

Question

The business side of the process begins with the strategic ________ as the guiding framework.

Correct AnswerPlan

Your Answer

Policy

True/False

Question

Operational information makes the job of the personnel clerk easier.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Strategy

Thinking Process

Thinking Process

Boston Consulting group


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Stars, dogs & cash cows

Stars, dogs & cash cows

Henry Mintzberg

Academic from McGill University

Academic from McGill University

Brian Quinn

Logical inscrementalismLogical inscrementalism


Question

The biggest challenge for strategic H R is to create the type of culture that will support the :-

Correct Answer

Organization's objectives

Your Answer

Organization's objectives

True/False

QuestionHR contributions are not required during the process of business strategy formulation.

Correct Answer

False

Your Answer

False


Question

Training provisions include :-

Correct Answer

Type of training provided , How training budgets are controlled , Evaluation practices

Your AnswerType of training provided , How training budgets are controlled , Evaluation practices


Question

Asimpleway to analyse the types of human resource information is to use thefamiliarpyramid of :-

Correct Answer

Strategic level , Tactical level , Operational level

Your Answer

Strategic level , Operational level


QuestionChallenges of working across boundaries are :-

Correct Answer

Lack of trust , Turf issues , Cultural Differences

Your Answer

Lack of trust , Turf issues , Cultural Differences

Select The Blank

Question
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The organization's ________ must be conducive to productivity and quality improvement.

Correct Answer

Culture

Your Answer

Development

True/FalseQuestion

If mergers are handled `professionally they can never backfire.

Correct Answer

False

Your Answer

False

True/False

Question


Correct Answer

FalseYour Answer

False

True/False

Question

Communication is not very important in pre-merger phase.

Correct Answer

False

Your Answer

False


If a firm uses aggressive approach for culture change it usually :-

Correct Answer

Mobilises dissent , Is politically nave , Lacks skills

Your Answer

Mobilises dissent , Is politically nave , Lacks skills

True/False

Question

The business side of the process begins with the strategic link as the guiding framework.

Correct Answer

FalseYour Answer

True


Question

What should not be underestimated in the pre merger phase?

Correct Answer

Employee's loyalty to their colleagues , Ways of working , Company brand


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Your Answer

Employee's loyalty to their colleagues , Ways of working , Company brand

Match The Following

Question

Correct Answer

Your AnswerRoger Harrison

Different approaches to changing an organisation's culture may be more or less difficult

Invention of the `post it' note

Marion Devine

Formal communication

Formal communication

Quinn

Change happens in an evolutionary way

Change happens in an evolutionary way

Roffey Park

Career development in flatter structures project

Career development in flatter structures project

True/False

Question

Personnel are normally in a good position to influence the content of opinion surveys.

Correct Answer

True

Your Answer

True

True/False

Question

There is only a single tool available in the market for conducting a formal audit.Correct Answer

False

Your Answer

False

Select The Blank

Question

Individual level where people are usually motivated to close the gap between their current and desired

________.

Correct Answer

Capabilities

Your AnswerSkills


Question


Correct Answer

Two


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Your Answer

Two

Part 5


True/False

Question Radford defines responsibilities of HR.

Correct Answer True

Your Answer True

True/False

Question Human Resources and manufacturing were tied to the highest pay levels of functional heads.

Correct Answer True

Your Answer True

Select The Blank

Question Performance management of the ________ has mainly focused on activity management.

Correct Answer 1990's

Your Answer 1970's

Multiple Choice Multiple AnswerQuestion Strategic management involves :-

Correct Answer Mission & strategy , Formal structure , Human resource system

Your Answer Mission & strategy , Formal structure , Human resource system

True/False

Question Inrealterms, the cost of quality is the cost incurred in not getting things right first time.

Correct Answer True

Your Answer True

True/FalseQuestion Much criticism of PRP stems from its failure to take account of team needs.

Correct Answer True

Your Answer True

Select The Blank

Question ________ of management is likely to be another key agenda item.


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Correct Answer Quality

Your Answer Quality


Question Who suggests that the HR department itself will be an integrating device?

Correct Answer Shaun Tyson

Your Answer Shaun Tyson

Select The Blank

Question Pettigrew & Whipp identified ________ central factors formanagingchange successfully.

Correct Answer Five

Your Answer Three


Question What senior executives do?Correct Answer Develop Strategy

Your Answer Develop Strategy


Question The different linking themes include :-

Correct Answer Competencies , Technology , International dimensions

Your Answer Holistic approach , Competencies , Technology

Select The Blank

Question ________ issues tend to be well disguised.Correct Answer Territorial

Your Answer Political


Question Business strategy content are :-

Correct Answer Socio economic , Technological , Political-legal

Your Answer Socio economic , Technological , Work systems

True/False

Question In practice, the right balance between individuals & team has never proved to be elusive.

Correct Answer False

Your Answer False

True/False

Question Changing any process in isolation is a fool's errand.

Correct Answer True


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Your Answer True

Select The Blank

Question Strategy as an emerging process of ________.

Correct Answer Action

Your Answer Organization

True/False

Question Develop a commitment of how to organise and manage for competitiveness.


Your Answer True

Select The Blank

Question Strategic thinking is a ________ process.

Correct Answer ContinuingYour Answer Ongoing


Question Which of the following is not a method of learning?

Correct Answer Outdoor development

Your Answer Outdoor development


Question What does change bring about for individuals & organizations?

Correct Answer OpportunitiesYour Answer Opportunities


Question Majority of the cartelistic of international manager involve

Correct Answer Soft skills

Your Answer Intangible skills


Question Training provisions include :-

Correct Answer Type of training provided , How training budgets are controlled , Evaluation practices

Your Answer Type of training provided , How training budgets are controlled , Evaluation practices


Question Prof. Peter Smith's concept is related to :-

Correct Answer Cultural Differences , Cross-cultural working , People work together

Your Answer Cultural Differences , Cross-cultural working , People work together


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Question The concept of what is vital to improve the effectiveness of an organisation's process :-

Correct Answer Internal customer

Your Answer External customer

Select The Blank

Question There are ________ for sharing & developing knowledge inside the company.

Correct Answer Opportunities

Your Answer Opportunities

Select The Blank

Question ________ is potentially one of the most difficult to implement effectively.

Correct Answer T Q

Your Answer T Q


Question Typical actions that reduce the scope of activity of an organization include :-

Correct Answer Cost cutting programs , Reduction of capacity , Divestitures

Your Answer Reduction of capacity , Divestitures


Question The most cost effective approach is :-

Correct Answer Concentrate efforts on core elements , To identify core elements

Your Answer To identify core elements , Concentrate efforts on core elements , Give significance tosupporting factors


Question One of the most valuable factor in overcoming cultural challenges is :-

Correct Answer Outstanding communication & persuasion skills

Your Answer Outstanding communication & persuasion skills


Question According to Roger Harrison what can be achieved through exploiting the dynamic tension

between the strengths of different culture types?

Correct Answer Organizational excellence

Your Answer Goodwill & reputation


Question H R Managers are responsible for:-

Correct Answer Setting salary policy , Implementing salary policy , Administrating salary policy


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Your Answer Setting salary policy , Implementing salary policy , Total employment cost

Match The Following

Question Correct Answer Your Answer

Cost of external failure The cost arising outside the organisation due to failure to achieve the quality

specified after the transfer of ownership to the customer The cost arising outside the organisation due

to failure to achieve the quality specified after the transfer of ownership to the customer

Cost of prevention The cost of an action to prevent or reduce defects and failures The cost of an action

to prevent or reduce defects and failures

Cost of appraisal The cost of assessing the quality achieved The cost of assessing the quality achieved

Cost of internal failure The costs arising within the organisation due to failure to achieve the qualityspecified before the transfer of ownership to the customer The costs arising within the organisation

due to failure to achieve the quality specified before the transfer of ownership to the customer

True/False

Question T&D is strongly aligned to the strategic leadership and planning processes of the business.

Correct Answer True

Your Answer True

Select The BlankQuestion Organizations whose employees are represented by unions frequently have ________.

Correct Answer Different human resources management systems

Your Answer Different human resources management systems

True/False

Question QWL represents an image of the way people should relate to each other & to their

organisation.

Correct Answer True

Your Answer True


Question Primary sources of data are :-

Correct Answer Interviews with senior Management , Interviews and questionnaires with line

Management , In-depth questionnaires from human resource staff

Your Answer Interviews with senior Management , Interviews and questionnaires with line

Management , Collecting data


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Question Most important assets an organization has and their effective management is the key to its

success :-

Correct Answer People

Your Answer People

Select The Blank

Question The organisation will treat employees with respect & dignity is known as ________.

Correct Answer Reassurance

Your Answer Reassurance


Question In the immediate transition, major events include :-

Correct Answer The appointment of a new board of directors , Other key appointments ,Redundancies

Your Answer The appointment of a new board of directors , Redundancies , Fixation of pay structures


Question Strategic business partnership is :-

Correct Answer Not a one way street

Your Answer Not a one way street


Question The distinction between the different levels may vary in different organisations according totheir :-

Correct Answer Size , Complexity , Sophistication of their personnel function

Your Answer Size , Sophistication of their personnel function , Structural make up

Match The Following


Tyson of Cranfield Companies will have in future to think of different kinds of practices to apply to

employment relationships Company remains stuck in the old adversarial bargained constitutional

mode

Kinsley Lord Model encapsulates much of what organisation development now involves Companies will

have in future to think of different kinds of practices to apply to employment relationships

Murlis Defined 5 main kinds of teams Common sense is a systematic learnable discipline with a wide

range of explicit competencies


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Armstrong Common sense is a systematic learnable discipline with a wide range of explicit

competencies The agenda remains fixed


Question Latent tensions like geological fault lines become visible under the condition of:-

Correct Answer Stress and tension

Your Answer Stress and tension

True/False

Question Many organizations are now grappling with the need to recruit and retain loyal employees.


Your Answer True

Select The Blank

Question Cost information is seen as a responsibility of ________ as per H R Manager.

Correct Answer Finance department

Your Answer Finance department


Question Development strategy should be guided by a :-

Correct Answer Vision & Set of values

Your Answer Vision & Policies


Question The SHRM contribution could include :-

Correct Answer The development of a joint venture culture , Team building , Development of flexibility

among employees Your Answer The development of a joint venture culture , Team building ,

Development of flexibility among employees

Part 6


Match The Following



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HR Agenda --Retention of Talents

HR Practitioners --Mentor

HR Strategists --Embedded practices

Responsibilities of HR-- Recruitment


Question Who, in the past expected periodic unemployment over their careers?

Correct Answer Blue collar workers

Your Answer Administrative staff


Question When top managers lay off technical & professional workers, they must assess the impact of

such lay off on :-

Correct Answer The remaining corps of employees

Your Answer The remaining corps of employees


Question IT sector employers are looking for :-

Correct Answer Specific skills , Experience , High market value

Your Answer Specific skills , Experience

True/False

Question HR partner will probably be involved in some way with the implementation of the solution.

Correct Answer True

Your Answer True


Question What is the general obsevation / importance in ensuring excellent candidates can be seen at

times which are possible for them, rather than to a fixed interview schedule?

Correct Answer Flexibility

Your Answer Flexibility

Select The Blank

Question The organization's ________ must be conducive to productivity and quality improvement.

Correct Answer Culture

Your Answer Culture


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Match The Following


Classic consultancy cycle --Gaining Entry

Technology-- Working Practices

Dave Ulrich --Appropriate risks

Gareth Morgan-- Formal Authority

True/False

Question The interest in recent years in emotional & other forms of intelligence is starting to percolatethrough into western management vocabulary.

Correct Answer True

Your Answer True


Question Quality of life consists of :-

Correct Answer Trade off between family , Leisure , Career

Your Answer Leisure , Career

Multiple Choice Single AnswerQuestion The adult learning process does not include :-

Correct Answer Continuous professional development

Your Answer Continuous professional development

Select The Blank

Question ________ responsibility is to keep up to date & keep up with the information flow.

Correct Answer Knowledge owner's

Your Answer Knowledge manager's

Select The Blank

Question Given the current emphasis on individualism the obvious route might seem to be the

________.

Correct Answer Sophisticated human relations mode

Your Answer Sophisticated human relations mode

True/False


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Question The only real measure of the quality of a product and service is whether it delivers customer

satisfaction.

Correct Answer True

Your Answer True

Select The Blank

Question Let go of unnecessary routine tasks means ________.

Correct Answer Bebureaucratize

Your Answer Centralize


Question Communication is :-

Correct Answer About relationship building , Is obvious area for active collaboration between human

resource professionals and the line , Considered a key component of change management

Your Answer About relationship building , Is obvious area for active collaboration between humanresource professionals and the line , Considered a key component of change management

Select The Blank

Question HR Scorecard stands alone but fits into the ________ scorecard.

Correct Answer Balance

Your Answer Corporate

True/False

Question Time is not a major constraint as the organization works at full capacity throughout the year.

Correct Answer FalseYour Answer True

True/False

Question If mergers are handled `professionally they can never backfire.


Your Answer False

Select The Blank

Question The majority of respondents commented on the negative features of working in a political

environment, including the adverse effects on job ________.

Correct Answer Satisfaction

Your Answer Satisfaction


Question The CIPD research also highlighted the predictive nature of the employee satisfaction for

business :-


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Correct Answer Results

Your Answer Policies


Question The unfairness issues are associated with :-

Correct Answer Comparisons with other organizations , Feelings that other classes of employees in the

same organization are more favorably treated

Your Answer Comparisons with other organizations , Feelings that other classes of employees in the

same organization are more favorably treated


Question The QWL program provides a framework for co-ordinating what in order to produce

improvements in QWL outcomes?

Correct Answer The introduction , Maintenance , Improvement

Your Answer The introduction , Maintenance , Improvement

Select The Blank

Question ________ performance does not occur in a vaccum.

Correct Answer High

Your Answer Individual

Select The Blank

Question Individual level where people are usually motivated to close the gap between their current

and desired ________.

Correct Answer CapabilitiesYour Answer Skills


Question Outcomes of business strategy :-

Correct Answer Financial projections , Company positioning , Mission statement

Your Answer Mission statement , Financial projections , Company positioning


Question Some prerequisites of HR team include :-

Correct Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness

to learn from other organisation

Your Answer Interpersonal and consultancy skills , Planning and implementation skills , Willingness to

learn from other organisation


Question Today what has become more salient in lay off procedures?


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Correct Answer Interpersonal dimensions

Your Answer Seniority

True/False

Question Mission can provide a steering force for organization improvement.


Your Answer True

True/False

Question Flatter structures can reinforce the desire to hoard information.

Correct Answer True

Your Answer True


Question According to whom there is a much wider caliber of people applying for jobs than in yearsgone by?

Correct Answer Head hunters

Your Answer Recruiters

True/False

Question The technical changes will trigger a set of political issues.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The 100 day plan addresses most of the integration issues at the level of :-

Correct Answer Human resource matters , Systems , Processes

Your Answer Systems , Processes , Top management

Select The Blank

Question The generalists should develop ________.

Correct Answer At least one area of expertise

Your Answer At least one area of expertise


Question The employees are sensitive to the differences which affect them most especially if they

perceive the acquisition to be :-

Correct Answer Hostile

Your Answer Hostile



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Question Which is HR's most precious asset?

Correct Answer Credibility

Your Answer Credibility


Question Forms of employee participation in idea generation are :-

Correct Answer Suggestion schemes , Quality circles , Problem-solving groups

Your Answer Suggestion schemes , Quality circles , Assessment centers

Select The Blank

Question In Roffey park's survey, electronic mail is used by ________ percent of respondents.

Correct Answer 78

Your Answer 78

Multiple Choice Multiple AnswerQuestion Right people are being :-

Correct Answer Hired , Promoted , Transferred

Your Answer Hired , Promoted , Retained


Question If there is too much stability the organization can become :-

Correct Answer Internally focused

Your Answer Internally focused

Multiple Choice Multiple AnswerQuestion Critical success factors consist of :-

Correct Answer People , Financial performance , Market share

Your Answer People , Financial perspective

True/False

Question Perhaps the biggest obstacle to shared learning is a blame culture when things go wrong.

Correct Answer True

Your Answer True

Select The Blank

Question Human Resource Management in the multidivisional company - The authors of this book is

________.

Correct Answer Purcell and Ahlstrand

Your Answer Purcell and Ahlstrand

True/False


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Question Professor Robert B. Reich has identified six 'social glues' of the company of the future.

Correct Answer True

Your Answer True


Question Strategies for securing commitment to change :-

Correct Answer Preparation , Acceptance , Commitment

Your Answer Preparation , Acceptance , Motivation


Question The first task is for the human resource function to clarify its own :-

Correct Answer Priorities

Your Answer Commitment

Multiple Choice Single AnswerQuestion Cross-boundary working is where employees of different corporate cultures are required to

work :-

Correct Answer Closely together

Your Answer Closely together

Documents

Stategic HR