STATE PORTAL & &

STATE SERVICE DELIVERY GATEWAY

Agendag

Vision Vision

Technical Overview

Project Status

Recommendations

Issues & Challenges

F Di iFuture Directions

Vision

Current Scenario in Government

Department 1 Department 2

Department 3Department n

Department 4Department 5

Why do we need new system?y y

Adhoc integration of applicationsg ppLack of standard ways for integration Multiple Authentication & Authorization of usersMultiple Payment GatewaysMultiple SMS GatewaysNumber of URLs/Login credentials for users to remember

What do we want in new system?y

Department 1 Department 2

Gateway

Department 3Department n

Department 4Department 5

Benefits of new systemy

Standard ways for integration of different systems both at the y g yNational and the State levelOne time Authentication & Authorization for accessing

li iapplicationsSingle Payment Gateway for the entire StateSingle SMS Gateway at the national level through MSDG Single SMS Gateway at the national level through MSDG State Portal will be a single channel for service delivery

Technical Overview

What is State Portal?

Electronic face of Government Electronic face of Government Single source for disseminating Govt. InformationMultilingual Multilingual Available anytime & anywhere Host all the e-Forms for various Government ServicesHost all the e Forms for various Government ServicesStatus Tracking

** State Portal will be prepared as per the State Portal Framework (SPF) to facilitate standardization across govt. websites .

What is SSDG?

A standards based messaging gatewayA standards based messaging gatewayRouting Engine Decouples front end from the business logicDecouples front end from the business logicVendor-independent data interoperabilityS iSecure transactions

High Level Architecture g

Citizens

e-Forms

SSDG

DIPPMCAMMP

Central Govt Depts./Line Ministries

Connectors in SSDG

SAP

SP

(Back

SSD

SAP Application

S ifi

SP Application

S f

SAP Generic

SP Generic

C(StatePortal)

EndApp)

DG

Specific Connector

Specific Connector

GenericConnector

Connector

SSDG Message Exchangeg g

Synchronous Communication

SAP (portal) Gateway SP( Back off )

Synchronous Submit Request

Synchronous Submit Request

Synchronous Response

Synchronous Response

SSDG Message Exchange

Asynchronous Communication

g g

SAP (portal) Gateway SP( Back off )

Asynchronous Submit Request

Asynchronous Submit Request

Submit ACK

Submit ACK

Submit poll

Submit ACKSubmit Response

S C

Submit poll Submit ACK

RESPONSE

Integration of SSDG g

The SSDG will be integrated with the following :g gNational Service Delivery Gateway (NSDG)National Service Directory (NSD)National Portal Mobile Service Delivery Gateway (MSDG)SMS Gateway Payment Gateway

National Service Delivery Gateway (NSDG)(NSDG)

A standard based messaging middleware for e-governanceA standard based messaging middleware for e-governanceservices functional at national level already up and running

Services connected to NSDG –MCA21, E-biz, Trade MarkRegistration (TMR)

National Services Directory (NSD) y ( )

Service resolution point for all the services in the gateway.Service resolution point for all the services in the gateway.All services and SAPs should be registered in NSD.NSD resolves out of domain services.Gateways need to register with the NSD before they canattempt to resolve a service from the directory.

Constellation of Gatewaysy

Benefits of SSDG

SSDG will enable integration of: SSDG will enable integration of: Front end to Back end Back end to Front endBack end to Back end

SSDG will integrate with: gNon automated backend Existing automated backend New automated backend

Joined Up Service p

Front-end providers leverage the Gateway to connect to p g yvarious departmental applications

Joined Up Service via the Gateway (*R stands for Response )

Integrated Services

Back-end applications leverage the Gateway to connect to pp g yvarious departmental applications

Integrated Service delivery via the Gateway (*R stands for Response)

Verification Services

Verification Service delivery via the Gateway (*R stands for Response)

New Developments by GoIp y

Introduction of Mobile e-Governance Service Delivery Platformy(MSDP)It provides an integrated platform for delivery of GovernmentS i i i bil d i i bilServices to citizen over mobile devices using mobileapplications installed on the mobile phones.Subsystems of MSDP:Subsystems of MSDP:

Mobile Service Delivery Gateway SMS Gateway ServiceM Gov Application Store M-Gov Application Store Mobile Payment Service

MSDP Architecture

Departmentsp

Send/Receive SMS(Body of IIP/IIS Message)

MSDG

SMS Portal

SMS GatewayNSD

s

Other Channels like USSD, Voice, MMS, WAP etc.

NSDG/SSDG

Telc

os

Access Services using Mobile Apps

Send/Receive SMS(Body of IIP/IIS Message)

M-Payment

App Store For Departments

Mobile Apps Departments

MSDP

Project Status

Project Backgroundj g

State Portal and SSDG project is formulated under NeGPState Portal and SSDG project is formulated under NeGP

started in Oct 2009 in Rajasthan

Total Project Cost : 13 croresTotal Project Cost : 13 crores

No of services: 37 services not having back-end applications

4 services having back end applications4 services having back-end applications

1 service of Utility Bill Payments

Project Components j p

-State Portal Infrastructure

Hardware

-State Portal

Software

- Operations & M f 3

Support

Infrastructure

-SSDG Infrastructure

-State Service Delivery Gateway

Maintenance for 3 years

-Gap Infrastructure at the field offices

-E-Form Application

the field offices of identified departments

Training to the functionaries Quality Certification by STQC

Stakeholders

State NodalAgenc (RajCOMP) ConsultantAgency (RajCOMP)

DoIT State Departments

NIC CDAC

Service SeekerContent Service

Provider

CSCImplementation Agency (Wipro)

STQC DIT, GoI

Rajasthan State Portalj

Electronic face of Government of Rajasthan.

Single source of information for all Govt. matters / informational /transactional Govt. services for citizens, businesses and overseas people.

Host e-Forms for filling service request in online and offline modeHost e Forms for filling service request in online and offline mode.

Hosts e-Form Application (Front End Component) for online filing of service request.

Sh ll b d h h N l P l f I d Shall be integrated with the National Portal of India.

Shall have web based Content Management System for updating the contents.

Single Sign On w.r.t. all applications

Contents of Home Page of State P t lPortal

Know Rajasthan About Government Know Rajasthan

Business

About Government

Gallery

I need to… Citizen Corner

Web Directory Contact Us

TendersGovernment Initiatives

News Events

E-Form Application pp

Components of e-Form Application p ppFront End Component (Hosted on the State Portal)

Back End Component

Front End Component- Functionalitiesp

•Registration

•User Login (Single Sign On for all applications registered at the State Portal)

•Biometrics Registration / Authentication

Di it l Si t R i t ti / A th ti ti•Digital Signature Registration / Authentication

•Download/Upload e-Form

•Filing online applicationFiling online application

•Make Payment

•Status Tracking

•View/Download/Print Certificate

•Refilling(Top-up) for Running Prepaid Account

Back End Componentp

Non Automated DepartmentsNon Automated DepartmentsA Centralized back end application will be developed for all the non-automated departments

A d DAutomated DepartmentsExisting/Legacy applications of the departments will be integrated with the SSDG

Scenario 1: Departments without B k d A li ti Backend Application

I

State Portal SSDG

eb In

terf

ace

Cen

traliz

ed

pplic

atio

n )

Internet

We (C Ap

SWAN/Internet

Department Users

List of Services- Non Automated

Department Services

Agriculture 1 Advisory Services for farmers and FAQ

2 Drip Farms, Ponds, Digi, Pipelines & Sprinklers

3 Agriculture Implements for the costing above Rs.10000/-

4 Input Licenses for Seeds / Fertilizers / Pesticides

5 Girl Education Scholarship

6 Crop / Weather Insurancep /

Social Justice & Empowerment

1 Post Metric Scholarship for SC,ST & OBC

2 ANUPRATI scheme

3 Palanhar Scheme3 Palanhar Scheme

4 Assistance for atrocity victims

5 Panna dhai Jeevan amrit yojana

6 Widows daughter marriage aid6 Widows daughter marriage aid

7 Sahyog Yojana

8 Handicap/disability certificate

List of Services- Non Automated

Horticulture 1 Drip irrigation/sprinkler irrigation under Micro Irrigation scheme

2 Establishment of new fruit orchards under NHM/RKVY

3 Creation of Water Resources (Water Harvesting Structures) under NHM/RKVY

4 Green House/ Shade Net house establishment under NHM/RKVY

5 Nursery/Cold Storage/Pack House/Seed Infrastructure/Vegeatble Seed Production and other project based activities under NHM/RKVYbased activities under NHM/RKVY

6 Medicinal Plant Cultivation under National Mission for Medicinal Plants

7 Organic Farming/ Wormi Compost Unit/Certification/ /

Rural Development 1 Registration under NREGA

2 Work allotment under NREGA

3 Indira Awas Yojana (IAY)j ( )

Employment 1 Registration for Employment

2 Renewal of Employment Registration

List of Services- Non Automated

Jaipur Collectorate 1 New ration card

2 Duplicate ration card

3 Caste certificate

4 Domicile certificate

5 SC/ST certificate

6 Pension for old age

7 Pension for widow

8 Pension for handicapped

9 Conversion for agricultural land

10 Financial assistance from CM relief fund

11 Registration as a voter

Back End Component- Functionalitiesp

•Mark Transaction to another CUG User

•Re-Route incorrectly Routed Application Form

•Change in the application status in department

•Generate/Cancel Digitally Signed Certificate or Scan & Upload Certificate•Generate/Cancel Digitally Signed Certificate or Scan & Upload Certificate

•Mark Cheque Dishonor

•Set Application Priority

•Financial Accounting

•Payment Disbursement

•Verify Certificate

•Credit Limit Management of CSC

•MIS ReportsMIS Reports

•DASH Boards

•Exceptional Reports

Scenario 2: Departments with B k d A li ti Backend Application

Internet

State Portal

SSDG

Routing Component

SWAN/Internet

Back

end

epar

tmen

t pp

licat

ion

1

Back

end

epar

tmen

t pp

licat

ion

2

Back

end

epar

tmen

t pp

licat

ion

n

D Ap D Ap D Ap

List of Services- Automated

Apna KhatapSugam RPG SIPF GPF e-District

Current Status

Conditional approval of SRS has been given to M/s Wipro Ltd.pp g / pSRS has been sent to STQC for their comments Scope of Raj Online and e-Mitra project has been merged with SSDG hence there is a delay of approx 6 months. Project is expected to be implemented by March 2012.

** 53 important services identified under Public Service Guarantee Act shall also be included.

Current Status of Other States

Tamil Nadu is the first state to implement SSDG Tamil Nadu is the first state to implement SSDG Goa has launched phase 1 of SSDG with 5 services of Ration Card. of Ration Card.

Recommendations

Recommendations

All the new RFPs have to incorporate regarding integration of p g g gthe applications of the upcoming projects with SSDG in scope of the selected Implementation Agency (IA). IA h d l A li i S ifi C f IA has to develop Application Specific Connectors for integrating their system with SSDG. Selected IA shall have to work with IA of SSDG for successful Selected IA shall have to work with IA of SSDG for successful integration of their back end application.E-Forms in other projects shall be prepared using e-Form designer tool.IA has to adhere to the metadata standards of GoI in the new application application

Issues & Challenges

Issues & Challenges g

Data standardization & metadataConcurrency Control & Performance of the systemSingle Sign On

Future Directions

Future Directions

Bringing all the back-end applications under the SSDG g g ppumbrella.Single Payment Gateway for GoRData Standardization Exposing services for online verification

Thank You !!Thank You !!