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CIO’s annual “State of the CIO” survey is conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business climate and to help define the CIO agenda for 2013. This definitive benchmarking survey, now in its 12th year, measures the role of the CIO in the organization, budgetary responsibilities, business and leadership challenges, and the key skills needed for the job today. Although respondents show limited confidence in the economic outlook of the United States over the next twelve months, more than one third of them see their organization’s prospects in emerging prospects (e.g., China, Brazil, Russia) as excellent or good during the next 12 months.
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CONTENT COMMUNITY CONVERSATION CONVERSION CONTENT COMMUNITY CONVERSATION COMMERCE
Bob MelkSVP, Group Publisher & CMOIDG Enterprise
State of the CIO :: 2013A Global Update
2
CIOs Becoming Business Strategists
2012 2013 3-5 yrs.
TRANSFORMATIONAL
Aligning IT initiatives with business goals 1 60% 1 63% 4 40%
Implementing new systems and architecture 3 49% 3 50% 9 26%
Cultivating the IT/business partnership 4 43% 4 45% 6 36%
Leading change efforts 6 38% 6 39% 5 39%
Redesigning business processes 8 27% 7 27% 7 34%
FUNCTIONAL
Improving IT operations/systems performance 2 53% 2 54% 11 21%
Cost control/expense management 5 42% 5 40% 12 13%
Managing IT crises 7 28% 11 22% 15 4%
Negotiating with IT vendors 8 27% 7 27% 14 8%
Security management 11 23% 12 20% 12 13%
BUSINESS
STRATEGIST
Driving business innovation 10 26% 9 26% 1 54%
Developing and refining business strategy 12 22% 10 24% 2 45%
Identifying opportunities for competitive differentiation 13 17% 13 19% 3 41%
Developing new go-to-market strategies & technologies 14 12% 14 12% 8 32%
Studying market trends/customer needs to identify commercial opps. 15 9% 15 10% 9 26%
Q. Which of the following activities best characterize your focus and how you spend your time in your current role?Q. Which of the following activities would you like to spend more time on in the next 3-5 years?
Source: State of the CIO Survey, CIO magazine, January 2013
3
Identify Opportunities Competitive Differentiation 170
Q: Which of the following activities best characterize your focus and how you spend your time in your current role?Q. Which of the following activities would you like to spend more time on in the next 3-5 years?
Manage IT Crises-80
Study Market Trends For Commercial Opportunities 260
Security Management-68
Improve IT Operations/System Performance-61
Implement New Systems/Architectures-4
Negotiate with Vendors-70
Cultivate IT/Business Partnership-20
Lead Change Efforts-22
Redesign Business Processes-13
Cost Control/Expense Management-41
Drive Business Innovation 208
Align IT/Business Goals-37
Develop/Refine Business Strategy 237
Develop New Go-To Market Strategies/Technologies 266
CIO Role Transforms to Meet New EnterpriseMarket Dynamics
Source: State of the CIO Survey, CIO magazine, January 2013
LESS TIME
MORE TIME
4
Top Non-IT Responsibilities Include Operations and Risk
Responsible for any of the followingnon-IT areas of business
2013North
AmericaNon-North America
Operations 18% 18% 18%
Customer Service 14% 14% 15%
Risk Management 13% 11% 17%
Shared Services 12% 12% 14%
Administration 12% 12% 11%
Physical Security 12% 14% 7%
Procurement 10% 10% 12%
Engineering 7% 6% 7%
Finance/Accounting 5% 4% 7%
Marketing 5% 4% 7%
Mergers & Acquisitions 5% 6% 4%
Sales 5% 5% 5%
Manufacturing 3% 2% 4%
Distribution/Supply Chain 2% 2% 2%
Other 11% 12% 8%
None of the above 47% 46% 47%
Q: In your current position, are you also responsible (in a leadership capacity) for any of the following non-IT areas of the business?
Responsible for one or more non-IT area of the business53%
Source: State of the CIO Survey, CIO magazine, January 2013
5
Cloud Maturing, Mobility & Consumerization Increasing
2011 2012 2013
Cloud (Technology as a Service) 41% 34% 36%
Mobility --- 25% 31%
Consumerization of desktop/devices 7% 13% 15%
Big Data (Ubiquitous data) 16% 18% 12%
Social media 12% 11% 6%
Next-generation workforce 24% --- ---
Cloud Still Leads Disruptive Technologies
Social Media6%
Big Data 12%
Mobility
31%Cloud
(technology as a service)
36%
Source: State of the CIO Survey, CIO magazine, January 2013
Consumerization 15%
North America EMEA APAC
Cloud 34% 43% 35%
Mobility 30% 19% 38%
Big Data 15% 9% 7%
Consumerization of desktop/devices 15% 21% 14%
Social media 6% 7% 6%
Q: In your opinion, which of the following trends will have the most profound effect on the CIO role in the future?
6
Q. In your opinion how would you rate the economic outlook for each of the following regions over the course of the next 12 months?
Source: CIO IT Economic Outlook Study, CIO magazine, November 2012
12-Month Outlook for US Only Fair
Europe
Middle East & Africa
U.S
South America
Asia Pacific
11%
27%
38%
46%
55%
37%
33%
44%
31%
29%
46%
24%
15%
9%
5%
Excellent/Good Fair Poor
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Q. How would you rate your organization’s prospects in emerging markets (e.g., China, Brazil, Russia) during the next 12 months?
Source: CIO IT Economic Outlook Study, CIO magazine, November 2012
Excellent/Good38%
Fair16%
Poor5%
Not sure3%
Not applicable38%
Emerging Markets are Attracting Attention
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Growing Majority Recognize IT as Strategic Partner
Q: In general, how would you best characterize the way your company’s business stakeholders perceive the IT organization currently? (Please select one only)
26%
32%7%
20%
15%Cost center
Service provider
IT partner
Business peer
Business game-changer
Source: State of the CIO Survey, CIO magazine, January 2013
9
Learn More
• For more information on this study contact Sue Yanovitch, VP of Marketing, at [email protected].
