State of Nevada Department of Employment, Training and

EMPLOYMENT SECURITY DIVISIONADMINISTRATIVE DIVISION

RESEARCH & ANALYSIS BUREAUINFORMATION DEVELOPMENT & PROCESSING

DIVISIONMarch 13, 2019

Dr. Tiffany G. Tyler-Garner, DirectorDennis Perea, Deputy Director

DEPARTMENT OF EMPLOYMENT, TRAINING AND REHABILITATION IS A PROACTIVE WORKFORCE AND REHABILITATION AGENCY.

State of NevadaDepartment of Employment, Training

and Rehabilitation2019 – 2021 BIENNIUM

July 1, 2019 through June 30, 2021

Janet.Meredith

Text Box

EXHIBIT C Senate Committee on Finance ID# 540 Date: 3-13-2019 Total pages: 53 Exhibit begins with: C1 thru: C53




Employment Security Division

March 13, 2019

Dr. Tiffany G. Tyler-Garner, DirectorRenee Olson, Administrator, ESD‘

C2

CREATING SUCCESS FOR NEVADANS AND BUSINESSES

WE EXIST TO EMPOWER A VIBRANT LABOR MARKET IN NEVADA BY CREATING BUSINESS AND WORKER CONNECTIONS WITH HIGH-QUALITY DEMAND DRIVEN SERVICES

Workforce Development

Unemployment Insurance

Commission on Postsecondary Education

EMPLOYMENT SECURITY DIVISION

DEPARTMENT OF EMPLOYMENT, TRAINING AND REHABILITATION IS A PROACTIVE WORKFORCE AND REHABILITATION AGENCY.C3

• Where Employment Service and UI Started: On June 6th, 1933, President Roosevelt signed the Wagner Peyser Act while Rep. Theodore Peyser, Labor Secretary Frances Perkins and Sen. Robert Wagner look on. A few years later, on August 14, 1935, he signed the Social Security Act into law, thus creating the Unemployment Insurance Program.

• In the beginning, the Federal / State Employment Office, located in downtown Las Vegas was engaged in the recruitment of employees to build Hoover Dam. Las Vegas, Nevada circa 1932

• Las Vegas’ First Federal/State Employment Office was established in October 1933 under the Nevada Deputy Labor Commissioner Leonard Blood.

• The Employment Service (Wagner-Peyser) was instrumental in recruiting workers for the WWII effort

• The Employment Service was ahead of its time in recruiting women for non-traditional employment.



EMPLOYMENT SECURITY DIVISIONJobConnect& American Job Centers


6



• Program Areas within the Employment Security Division include:o Workforce Development

o Unemployment Insurance (UI)

o Commission on Postsecondary Education

C6

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EMPLOYMENT SECURITY DIVISIONWORKFORCE DEVELOPMENT (WD)

Business Services

• Business Engagement Activities designed to inform businesses about the services available to them via the public workforce system

• Provide valuable & effective no-cost recruitment services to business

o Candidate screening / candidate referrals

o Hiring events

o State Job Bank

• Hiring Incentives

o Silver State Works

o Paid Work Experience

o Work Opportunity Tax Credit (WOTC)


8


Job-Seeker Employment/Career Services

Job Connect works with the other system partners to connect work-ready job-seekers with employment.


Staff Assisted / Staff-Assisted Self-Service / Self-Service

• Services

o Labor Market Information

o Job Referrals

o Resume Assistance / Workshops

o Interview Workshops

o Skills Assessments

o Career Guidance - Individual Employment Planning

o Short-Term Training & Training Supplies

o Work Supports – tools, uniforms, work cardsC8

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Programs• Workforce Innovation and Opportunity Act (WIOA)

• Rapid Response *

• Wagner-Peyser aka Employment Service/Labor Exchange (WIOA Title 3) *

• Career Enhancement Program (CEP) *o Individual Client Services *

o Silver State Works *

o Pathway to 15 *

o Work Experience *

o Reemployment & Eligibility Assessment NV (REA-NV) *

• Reemployment Services & Eligibility Assessment (RESEA) *

• Veterans Employment and Training Services (VETS) *

• Trade Adjustment Assistance (TAA) - Training *

• Migrant Seasonal Farm Worker

• Foreign Labor Certification

• Work Opportunity Tax Credit

• Displaced Homemaker

• EmployNV.gov - Job Bank / Client Records / Data Analytics

* Direct Client Services Provided by staff located in JobConnect and One-Stop offices C9

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EMPLOYMENT SECURITY DIVISIONUNEMPLOYMENT INSURANCE (UI)


• The UI system provides economic benefit to workers and employerso Provides temporary partial wage replacement to cover basic needs while

looking for work

o Stabilizes the skilled/trained workforce

o Creates economic activity as benefits are spent immediately

o Immediate expenditure of benefits creates an estimated economic impact of at least 2 x benefits paid

• The Unemployment Insurance Program began in 1935 as a federal/state partnership as part of the economic safety net created by the Social Security Act.

C10

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EMPLOYMENT SECURITY DIVISIONUNEMPLOYMENT INSURANCE (UI)

• Process Claims and Adjudicate and Pay UI Benefits

o Regular State Benefits

o Military Ex-Service Member Benefits

o Federal Employee Benefits

o Combined Wage Claims

o State Extended Benefits

o Federal Extended/Emergency Benefits (Tiers 1-4)

o Detect and Prevent Fraud

o Benefit Accuracy & Measurement

o Reemployment Partnerships

o Reemployment Services and Eligibility Assessment (RESEA)

o Reemployment and Eligibility Assessment Nevada (REANV)

o Rapid Response

• Administer UI Tax system o Collect Taxes & Assessments

o Regular State Taxes

o Career Enhancement Program Assessments

o Collect Delinquent Taxes & Associated Penalties and Interest

o National Directory of New Hires

• Unemployment Insurance Support Services (UISS) • Policy Guidance

• UInv User/System Support

• Child Support Payment Intercept

• Appeals Functionso Appeals – Level 1

o Board of Review – Level 2


12

COMMISSION ON POSTSECONDARY EDUCATION (CPE)



• License private postsecondary education institutions• License school agents who perform student recruitment• Provide regulatory oversight of existing institutions• Serve as the permanent repository for closed school

transcripts• Provide students a complaint process• Provide student indemnification for enrolled students

impacted by unplanned school closures• Approve curriculum and instruction for the alcohol beverage

awareness card program• Serves as State Approving Agency for the Veteran’s

Administration (VA) – ensures the institution meets the standards required by the VA for veterans to use training benefits

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EXECUTIVE BUDGET REQUESTEMPLOYMENT SECURITY DIVISION

4771 –Penalties and Interest

2666 –Commission on Postsecondary Education

4773 –ESD Administration

4772 –Unemployment Insurance

4770 –Workforce Development


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WORKFORCE DEVELOPMENT–4770

Connect Businesses w/ qualified, skilled workers

• Provide high-quality staff-assisted services to businesses and job seekers

• Support workforce development initiatives with effective program planning, oversight, sub-granting, contracting, technical assistance

o Innovative Workforce Programs / Smart Investment

• Statewide workforce system support - EmployNV

• Continuous efforts to adapt to workforce system changes and align with WIOA system partners

o Requires ability to be flexible, nimble partners as the system evolves



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WORKFORCE DEVELOPMENT–4770EMPLOYMENT SECURITY DIVISION

Demand-Driven High-Quality ServicesTransition from intermittent to permanent staff

6 WSR2 (REA-NV) E 235 $ 16,021

3 WSR2 (BSO –TPU) E 241 $ 8,186

2 WSR2 (BSO– Job Bank) E 242 $ 5,455

1 ESD Program Specialist 2 (CEP) E 243 $ 23,647

12 AA2 (Reception/Resource) E 244 $ 38,339

1 WSR2 (Fallon Rural outreach) E 245 $ 2,729

New Position Requests2 WSR4 (Prisoner Re-Entry) E 234 $318,516

2 WSR5 (BSO Supervision) E 247 $314,853

1 ESD Program Specialist 2 (WIOA-RR) E 236 $169,760

30 Permanent Positions


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WORKFORCE DEVELOPMENT–4770EMPLOYMENT SECURITY DIVISION

Other Requests

SARA Project Funding with WIOA E 233 $ 388,000

Transfer of Building MaintenanceTransfers allocation of building maintenance costs to the benefiting divisions housed in state-owned buildings

E 905 $ 178,852

Transfer Trade Readjustment Allowance (TRA) to 4772 Temporary partial wage replacement for employees affected by foreign trade and participating in training under the Trade Adjustment Assistance Program

E 911 $ -72,998

Transfer ESD Admin Staff to 4773• Administrator • Administrative Assistant • Management Analyst 4 • Management Analyst 2 • Management Analyst 2

E 900 $-1,361,747


17

EMPLOYMENT SECURITY DIVISIONWORKFORCE DEVELOPMENT–4770

Positions Changes

Base 195 FTE

New (Intermittent to Permanent) 30 FTE

Eliminated 0 FTE

Transferred-in 0 FTE

Transferred-out -5 FTE

Total Positions in 4770 220 FTE

Federal Funding $83,775,150

Career Enhancement Program Funding $33,804,005

Other Funding $24,602,880

Total Operating Budget $142,182,035


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SPECIAL FUND–4771

• Penalties and Interest (P&I) – Revenue Sourceo Interest and penalties collected from employers for non/late

payment of taxes or failure to properly file reports

o Interest on benefit overpayments due from claimants

• All monies in the fund are continuously available to the division administrator for program administration support and service delivery

• Funds do not lapse at any time – do not revert

• Funds are available to the Administrator for expenses incurred in the administration of the UI programo USDOL rules specify that the federal UI Administrative funding cannot pay

for the cost of collecting P&I if the P&I funding is used for anything other than the administration of the UI program



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SPECIAL FUND–4771EMPLOYMENT SECURITY DIVISION


Maintain Agency-Owned BuildingsTechnology Support

MSA UInv Programmers E 235 $ 1,000,000

P&I Non-UI Costs E 226 $ 11,347

UInv Spanish Translation E 550 $ 1,917,500

Agency Owned Building Maintenance E 730 $ 962,056Various E 900’s $ -703,067

NET $ 258,989

Eliminate UI Admin Support E 491 - $1,961,463

Projected P&I Revenue $7,089,746

Projected Reserves end biennium $9,952,078

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EMPLOYMENT SECURITY DIVISIONUNEMPLOYMENT INSURANCE -4771


Federal Funding $0

Penalties and Interest $7,089,746

Other Funding (Bal Fwd & Treasurer’s Int) $13,413,630



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UNEMPLOYMENT INSURANCE–4772EMPLOYMENT SECURITY DIVISION


• Program Challengeso Customer Service Qualityo Federal Funding at 30 year lowo Year-after-year funding and staff reductions

o Chronic vacancieso Loss of Program Knowledge and Skillso Staff Morale

o Unsustainable High Cost of UI System Technologyo Program Recession-Readiness Threatened

• Program Opportunitieso Reduce Operating Costso Implementing Operating Efficiencieso Increasing Reliance on Claimant and Employer Self-Service

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Staff ReductionsProcess Efficiencies

3 FTE Eliminated due to E-Filing Requirement E 225 $ -301,039

Funding Reduction

25 FTE Eliminated - federal funding reductions E 490 $-3,840,448

14 FTE Eliminated - elimination of P&I Funding E 491 $-1,981,197

C22


23DEPARTMENT OF EMPLOYMENT, TRAINING AND REHABILITATION IS A PROACTIVE WORKFORCE AND REHABILITATION AGENCY.

Other ChangesReimburse UI Grant Non-UI P&I Expenses E 226 $ 11,347

Elimination of Bond Administration E 492 $ -434,108

Transfer ESD Administration staff to 4773

Legal Unit E 901 $ -542,220

Senior AttorneySenior Legal Researcher

MASS Unit E 902 $ -782,594

Management Analyst 3Management Analyst 1Administrative Assistant 3

Transfer Admin Aid to 3272 E 904 $ -112,858

Transfer TRA from 4770 E 911 $ 72,998

Transfer Building Maintenance Exp. from 4771 E 914 $ 208, 980

C23


Positions Changes

Base 248 FTE

New 0 FTE

Eliminated -42 FTE


Transferred-out -7 FTE


Federal Funding $47,174,241

Other Funding $6,817,966



C24


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UNEMPLOYMENT INSURANCE -4773

Office of the Administrator

Administrator (from 4770) E 900

Administrative Assistant (from 4770) E 900

Management and Administration Support Services

Management Analyst 4 (Manager) (from 4770) E 900

Management Analyst 3 (Supervisor/Analyst) (from 4772) E 902

(2) Management Analyst 2 (from 4770) E 900

Management Analyst 1 (from 4772) E 902

Administrative Assistant (from 4772) E 902

Mail Clerk (from 4772) E 902

Legal Unit

Senior Attorney (from 4772) E 901

Senior Legal Researcher (from 4772) E 901

Employment Security Council

Board of Review

Create new budget account that includes the personnel and associated operating expenses that provide division-wide leadership and support to the various ESD programs and personnel. Costs allocated to all ESD programs.

C25

Positions Changes

Base 0 FTE

New 0 FTE

Eliminated (in E490 in 4773) 0 FTE


Transferred-out 0 FTE


General Cost Allocation $ 2,144,341

Direct Transfer 4770 $ 54,222

Direct Transfer 4772 $ 487,998

Total Operating Budget $ 2,686,561


EMPLOYMENT SECURITY DIVISIONESD ADMINISTRATION–4773

C26

EMPLOYMENT SECURITY DIVISIONCOMMISSIONON POSTSECONDARY EDUCATION–2666

27 DEPARTMENT OF EMPLOYMENT, TRAINING AND REHABILITATION IS A PROACTIVE WORKFORCE AND REHABILITATION AGENCY.

Provide staff support to the CommissionConduct regular program work of the commission

3 FTE dedicated to

License private postsecondary institutions

License agents that perform recruiting services

Indemnify students in the event of unplanned closures

Serve as transcript repository for closed institutions

Serve as State Approving Agency for the VA1 dedicated FTE to evaluate the compliance with VA standards to provide training using veterans benefits

Add Commission Member BDR-Veterans Representative

E 228 $ 822

Replace Access Database with modernized web-based system for applications, payments, and record search and retention.

One Shot $ 352,000

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Positions Changes

Base 4 FTE

New 0 FTE

Eliminated (in E490 in 2666) 0 FTE


Transferred-out 0 FTE


Federal Funding $196,132

General Funds $886,498



COMMISSIONON POSTSECONDARY EDUCATION–2666

C28

THANKYOU

DEPARTMENT OF EMPLOYMENT, TRAINING,

AND REHABILITATION


C29

https://24slides.com/?utm_campaign=mp&utm_medium=ppt&utm_source=pptlink&utm_content=&utm_term=

2019-2021 BIENNIUM

Questions

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Administrative Services Division

March 13, 2019


C31

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To provide optimum service to external and internal customers through the effective allocation of the Administrative Services Division resources based

upon responsibilities, priorities and need.

BA 3272: DETR Administration

Administers the activities of:• Director’s office;• audit and quality assurance;• public information;• operations management;• fiscal management;• human resources; and,• the overall leadership, direction, logistical support, and evaluation for

all of the department’s federal and state programs for ongoingdevelopment of the workforce investment system.

Administrative services

AGENCY 908


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Budget ItemBA 3272

DETR ADMIN.BA 3273

DETR R&ABA 3274DETR IDP

Base Positions 56.0 FTE 24.51 FTE 56.0 FTE

New Positions -0- FTE -0- FTE 1.5 FTE

Eliminated Positions (1.0) FTE (2.0) FTE (2.0) FTE

Transferred Positions 1.0 FTE -0- FTE -0- FTE

Total Positions Requested 56.0 FTE 22.51 FTE 55.50 FTE

Federal Funding $ 0 $ 2,333,734 $ 0

Other Funds (C/A, transfers, balance forward, CEP, BEN, P&I, and misc.)

$ 12,109,931 $ 3,086,152 $ 27,287,008

Total Operating Budget $ 12,109,931 $ 5,419,886 $ 27,287,008

TOTAL DIVISION OPERATING BUDGET $ 44,816,825


AGENCY 908


31

2019-2021 BIENNIUM

ENHANCEMENTS



Transfer of Storage Unit Lease from 4770 and 4772 Budgetary Impact for the Biennium $50,555

E504/E904 – Transfers a Administrative Aid position to budget account 3272 to align the allocation of this position with the duties performed.

Transfer of Administrative Aid from 4772 Budgetary Impact for the Biennium $112,858

E509/E909, E510/E910 – This transfers the expense of a storage unit which is being utilized by the Operations Management

Section to the appropriate budget account.

.


32

2019-2021 BIENNIUM

Reductions



E239 - This request eliminates one vacant Personnel Technician position to align personnel expenditures with reductions in program costs for DETR cost allocated budget accounts.

Positions Eliminated Due to Funding Reductions – Budgetary Impact for the Biennium $120,856





Information Development & Processing Division

March 13, 2019


Kimberly Gaa, Administrator, IDPC36

IDP Division Strategic Focus

Leverage technology solutions to support Nevada workers

and employers.

Provide, enhance, optimize, secure, support and maintain,

value added technology solutions that service our clients.

72K Nevada employers and their employees, State and local

workforce partners, 1.4 million jobs and job seekers,

protected classes of Nevadans, over 800 DETR staff, and

State and Federal agency partners.

Statutory Authority:

IDP was created by administrative authority pursuant to NRS 232.910(2)(c).

Mission:

Vision:

Clients:


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BA 3274: Information Development and Processing (IDP)

• Provides data processing and information technologysupport services throughout DETR.

• Oversees Nevada’s workforce, unemployment insuranceand rehabilitation information systems:o Automated business applications;o Online web services; and,o Underlying technology infrastructure that supports

Nevada’s employers and job seekers.


AGENCY 908 - continued


Cost Allocation, 79.16%

Other, 20.84%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Cost Allocation Other

Split by source


Cost Allocation $ 21,601,369.13

Other Funds $ 5,685,638.87

Total Division Operating Budget $27,287,008.00

Funding Mechanism

IDP Funding Mechanism

C39

IDP Funding Mechanism Cost Allocation Split


NERC1.60%

CPE0.36%

BEN0.65%

Blind Svs2.08%

VR15.22%

BDA3.54%

R&A0.94%

ESD-WF27.71%

ESD-UI47.91%

Division or Bureau

NERC

CPE

BEN

Blind Svs

VR

BDA

R&A

ESD-WF

ESD-UI

C40

Data & Systems Security

Administrative Support Functions

IDP Organizational Structure

• Information Security Officer• Systems Identity Management• IT Governance

• IT Purchasing support• IT Contracting• IT Asset management


Information Systems

Applications

• Unemployment Application Support: UI Tax Support UI Benefits Support

• Project and Quality Assurance Services

• Server Engineering & Support• Database & Systems Support• Network Engineering &

Communication Support• Customer and Operations Support

Field Service Helpdesk

C41

IDP Positions

Base Positions 56.0 FTE

New Positions 1.5 FTE

Eliminated Positions (2.0) FTE

Transferred Positions -0- FTE

Total Positions Requested 55.50 FTE

BA 3274IDP Positions


E225 - Adds new positions 1 Public Service Intern I = .75 FTE

1 Public Service Intern 2 = .75 FTE

E493 - Eliminates positions 1 IT Professional IV in FY20

1 IT Technician IV in FY21

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SARA Project = $580,600 total for the biennium

MSA work for UInv System = $1,000,000 total for the biennium

E233 – Purchase virtual assistant software licensing for WIOA core

programs in DETR.

E235 – UInv system updating, defects and enhancements,

patching, and migration work

IDP Decision Units

Replacement Equipment = $1,207,177 total for the biennium

New Equipment = $191,528 total for the biennium

E720 – New equipment for cabling and hardware to support

data storage expansion

E710 - Replace software and hardware equipment beyond life

cycle, patching capabilities, or obsolete


C43

Project Estimates

Major Initiatives

Department Unified Communications System (Phone system): Estimated cost of initial set-up and implementation = $ 477,870

Estimated cost of *licensing support/maintenance for biennium= $ 1,777,958(* FY20- $888,979 and FY21- $888,979 = $1,777,958 for biennium)

Total requested for the Biennium = $ 2,255,828

Interactive Voice Response System (IVR): Estimated Cost of initial set-up and implementation = $ 450,411

Estimated Cost of *licensing support/maintenance for biennium= $ 50,000(* FY20- $25, 000 and FY21- $25,000 = 50,000 for biennium)

Total requested for the Biennium = $ 500,411

40 DEPARTMENT OF EMPLOYMENT, TRAINING AND REHABILITATION IS A PROACTIVE WORKFORCE AND REHABILITATION AGENCY.C44

Project Timeline


DETR Unified Communications System &

Interactive Voice Response System

Replacements

FY21+ Support and maintenance

FY20/21 – Implementation

FY20 – RFP/Contract Award & Negotiation

80th Legislative Session – Request funding authority

FY18/19 - Plan and researchreplacement technology options

FY18 – Phone and IVR systems identified for replacement

41C45

THANKYOU


AND REHABILITATION

INFORMATION DEVELOPMENT AND

PROCESSING DIVISIONC46


2019-2021 BIENNIUM

Any questions?

C47




Research and Analysis Bureau

March 13, 2019


David Schmidt, Administrator, R&AC48

42


AGENCY 908


BA 3273: Research and Analysis Bureau• Provides reliable and timely labor market and economic information and analyses.

• Partners with the U.S. Department of Labor for the collection, development anddissemination of a variety of information such as labor force, employment,occupational, economic, and demographic data and analyses important topolicymakers, the business community and Nevada citizens.

• Nevada Career Information System (NCIS) - an on-line tool R&A offers to the public. NCIS contains several exploration tools designed to help Nevadans make informed career decisions based on their needs and preferences and contains various informational resources including:

o Monthly employment estimates by industry and areao Current occupational wage estimates by industry and areao Monthly labor force and unemployment statistics by areao Nevada Economy In Brief, a monthly publication on Nevada’s economy, including

current labor market statisticso Ten-year occupational and industry projectionso Local Employment Dynamics (LED), a source for demographic employment informationo Nevada Employment and Payrolls, an annual report of employment and payrolls by

industry and county

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2019-2021 BIENNIUM

enhancements


BA 3273: Research and Analysis

E 250 – Requests travel funding for the Chief Economist for the National Association of Workforce Agencies (NASWA), National Labor Market Information Committee meetings.

Travel FundingBudgetary Impact for the Biennium $35,940


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2019-2021 BIENNIUM

Reductions


BA 3273: Research and Analysis

Positions Eliminated Due to Funding Reductions –Budgetary Impact for the Biennium $161,512

E227 – Eliminates 1 ESD Program Specialist

Positions Eliminated Due to Workload Changes– Budgetary Impact for the Biennium $220,659

E493 – Eliminates 1 Economist position to reduce expenditures due to Bureau of

Labor Statistic and Workforce Innovation Grant Funding.


THANKYOU

ADMINISTRATIVE SERVICES DIVISION


AND REHABILITATION

C52


2019-2021 BIENNIUM

Questions

C53

Documents

State of Nevada Department of Employment, Training and