53
State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs, Requirements and Resources Presentation at 5 th Joint Government Conference “Getting the Word out about Hawaii’s Water Quality – Kailua-Kona, August 27, 2019 Barry Pollock, P.E., RCAC Rural Development Specialist - Engineer

State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

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Page 1: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

State of Hawaii Water and Wastewater Operator Workforce - Training and Education

Needs Requirements and Resources

Presentation at 5th Joint Government Conference ldquoGetting the Word out about Hawaiirsquos Water Quality ndash Kailua-Kona August 27 2019

Barry Pollock PE RCAC Rural Development Specialist - Engineer

Rural Community Assistance Partnership Inc WesternRural CommunityAssistance Corporation916447-2854wwwrcacorg

MidwestMidwest Assistance Program952758-4334wwwmap-incorg

SouthernCommunities Unlimited479443-2700wwwcrgorg

NortheastRCAP Solutions800488-1969wwwrcapsolutionsorg

Great LakesWSOS Community Action Commission800775-9767wwwglrcaporg

SoutheastSoutheast Rural Community Assistance Project866928-3731wwwsoutheastrcaporg

800321-7227wwwrcaporg

RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions

bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange

RCAC - Nonprofit organization established in 1978

Serves rural communities with populations 10000 or fewer

Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups

Funded by State and Federal Grants or Contracts

Loan Fund generates some income

wwwrcacorg

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 2: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Rural Community Assistance Partnership Inc WesternRural CommunityAssistance Corporation916447-2854wwwrcacorg

MidwestMidwest Assistance Program952758-4334wwwmap-incorg

SouthernCommunities Unlimited479443-2700wwwcrgorg

NortheastRCAP Solutions800488-1969wwwrcapsolutionsorg

Great LakesWSOS Community Action Commission800775-9767wwwglrcaporg

SoutheastSoutheast Rural Community Assistance Project866928-3731wwwsoutheastrcaporg

800321-7227wwwrcaporg

RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions

bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange

RCAC - Nonprofit organization established in 1978

Serves rural communities with populations 10000 or fewer

Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups

Funded by State and Federal Grants or Contracts

Loan Fund generates some income

wwwrcacorg

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 3: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions

bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange

RCAC - Nonprofit organization established in 1978

Serves rural communities with populations 10000 or fewer

Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups

Funded by State and Federal Grants or Contracts

Loan Fund generates some income

wwwrcacorg

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 4: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

RCAC - Nonprofit organization established in 1978

Serves rural communities with populations 10000 or fewer

Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups

Funded by State and Federal Grants or Contracts

Loan Fund generates some income

wwwrcacorg

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 5: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

wwwrcacorg

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 6: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

7

Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why

bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education

bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii

bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 7: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 8: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 9: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Water and Wastewater Operators in Hawaii ndash What do they do

bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 10: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Water and Wastewater Operators in Hawaii ndash Where do they do it

bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos

bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)

bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County

bull Own operatorsbull Contracted Operations

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 11: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Water and Wastewater Systems

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 12: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Public Water System Operators ndashWhat do they do

bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)

bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 13: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person

certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)

bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 14: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Wastewater Treatment Plant Operators ndash What do they do

bull Operate and Maintain WW Treatment Plants

bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 15: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )

bull Water and wastewater treatment plant and system operators typically do the following

bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids

bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of

sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 16: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)

bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is

measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point

bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL

bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 17: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)

bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum

and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD

bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD

bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG

bull 7 days = 1 week bull FIND pounds of alum used in one week

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 18: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)

bull 482 Certified Distribution Operators

bull 215 Certified Water Treatment Operators

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 19: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii

bull Approximately 312 Certified WWTP Operators in Hawaii

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 20: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Many other persons (non-operators) work in the WaterWastewater Industry

bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative

finance transportation etc

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 21: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

State of Hawaii Certification Requirements for W and WW Operators

bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch

bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 22: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

State of Hawaii Certification Requirements for W and WW Operators

bull Educational background (High School Degree or GRE required)

bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 23: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

State of Hawaii Certification Requirements for Water Operators

bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator

Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 24: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory

Certification of Wastewater Treatment Personnel

bull httpshealthhawaiigovwastewaterhomeboc

bull Questions ndash Call 808-586-4294

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 25: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Association of Boards of Certification (ABC) Testing Criteria and Test

bull 40 States use ABCbull Hawaii both Water and Wastewater based

on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 26: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

ABC -wwwabccertorgabc_certification_programdefaultasp

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 27: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

ABC ndash Need to know Criteria- Example for Distribution Level I Certification

bull Distribution System components - 25bull Equipment Installation Operation and

Maintenance - 24bull Disinfection Monitoring Evaluation

Adjustment and Laboratory Analysis and Interpretation - 27

bull Security Safety Administrative Procedures and Public Interactions - 24

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 28: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

ABC ndash Need to know Criteria- Job Tasks ndash Dist System components

bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust

flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs

replacements) bull 10 Maintain distribution system components a Pumps and related

equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)

bull 11 Understand schematic diagram

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 29: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

How to become a Water or Wastewater Operator

bull Education bull In general at least HS Degree or GRE is

required bull College courses certificates degrees-

Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 30: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

How to become a Water or Wastewater Operator

bull Work Experiencebull Both W and WW at least one year

working at a WTP or DS or WWTPrequired

bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 31: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

WWW Training and Education in Hawaii ndash whatrsquos available

bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide

Wastewater Operator Training Center -ongoing

bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago

bull OJT ndash County and Private Companies

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 32: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC

bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators

bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually

Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 33: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

WRRC ndash WW Operator Training Schedule

bull2017- 18 Oahu Maui Kauai Hilo Kona

August 202AB 230

September 105 301 204

October 208 273

November 101 215 212A 209

December 206 252

January 103 202AB 202AB 207 101 302

February 102105 310 212B 103 303

March 116 201 105

April 117 214 216 312 307

May 201 260 217 206 215

June 216 278B 212A 315 256 250

July 214 202A 276

August

September 317 106 114 317

October 308

Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule

Hawaii Wastewater Operator Training Center Schedule

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 34: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

WRRC ndash WW Operator Training Schedule

bull Oahubull 011618-011718 103 - Plant Safety

010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY

bull

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 35: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

WRRC ndash SWOTC - Limitations

bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training

bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)

bull Unclear fundingfuture status

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 36: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

U of H Maui College Water and WW Operator Entry Level Course

bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands

bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 37: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

U of H Maui College Water and WW Operator Entry Level Course -Limitations

bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 38: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings

bull Technical Assistance Providers ndashbull RCAC

bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes

bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 39: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull AWWA and WEF ndash Online training classes (usually a cost)

bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 40: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Other Training Resources available to Operators (and potential Operators) in Hawaii

bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)

bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 41: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Issues facing Water and Wastewater Operator WorkforceSector in Hawaii

bull Aging workforce

bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)

bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator

bull Limited no post High School (College level) full courses available

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 42: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Some ideas on how to address Hawaii W and WW Operator Workforce Issues

bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)

bullbull Reinvigorate Basic Water and Wastewater Operator Curricula

(U of H at Maui) ndash Statewide

bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo

bull Other ideas

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 43: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley

Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response

bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response

bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 44: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull Charter

bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following

bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our

responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce

development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area

on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 45: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

BayWork ndash Bay Area Water and Wastewater Workforce Reliability

bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related

to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest

bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application

bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 46: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019

bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open

bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion

bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 47: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Andor contact me

bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo
Page 48: State of Hawaii Water and Wastewater Operator Workforce - … · 2019-09-01 · Bureau of Labor Statistics – Occupational Outlook Handbook ) • Water and wastewater treatment plant

Mahalo

  • State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
  • Rural Community Assistance Partnership Inc
  • Slide Number 3
  • RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
  • Slide Number 5
  • Slide Number 6
  • Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
  • Slide Number 8
  • Slide Number 9
  • Water and Wastewater Operators in Hawaii ndash What do they do
  • Water and Wastewater Operators in Hawaii ndash Where do they do it
  • Water and Wastewater Systems
  • Public Water System Operators ndash What do they do
  • Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
  • Wastewater Treatment Plant Operators ndash What do they do
  • Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
  • Slide Number 17
  • Slide Number 18
  • Slide Number 19
  • Slide Number 20
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
  • Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
  • Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
  • Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
  • Many other persons (non-operators) work in the WaterWastewater Industry
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for W and WW Operators
  • State of Hawaii Certification Requirements for Water Operators
  • State of Hawaii Certification Requirements for WW Treatment Plant Operators
  • Association of Boards of Certification (ABC) Testing Criteria and Test
  • ABC - wwwabccertorgabc_certification_programdefaultasp
  • ABC ndash Need to know Criteria- Example for Distribution Level I Certification
  • ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
  • How to become a Water or Wastewater Operator
  • How to become a Water or Wastewater Operator
  • WWW Training and Education in Hawaii ndash whatrsquos available
  • WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash WW Operator Training Schedule
  • WRRC ndash SWOTC - Limitations
  • U of H Maui College Water and WW Operator Entry Level Course
  • U of H Maui College Water and WW Operator Entry Level Course - Limitations
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Other Training Resources available to Operators (and potential Operators) in Hawaii
  • Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
  • Some ideas on how to address Hawaii W and WW Operator Workforce Issues
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • BayWork ndash Bay Area Water and Wastewater Workforce Reliability
  • Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
  • Andor contact me
  • Mahalo