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CENTER CENTER FOR FOR MEDICAID MEDICAID AND AND CHIP CHIP SERVICES SERVICES State Medicaid Agencies Achi A hieving a Successful ICD ICD S f l 10 10 Transition T iti Presented to: NCVHS Date: February 19, 2014

State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Page 1: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

CENTERCENTER FORFOR MEDICAIDMEDICAID ANDAND CHIPCHIP SERVICESSERVICES

State Medicaid AgenciesAchiA hieviing a Successful ICDICDS f ‐l 1010 TransitionT iti

Presented to: NCVHS Date: February 19, 2014

Page 2: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Godwin Odia, PhD, NHA, RHIACaptain, United States Public Health Service

Lead, CMS States Medicaid Programs ICD‐10 Implementation, Centers for Medicare & Medicaid Services (CMS), Baltimore, MD

Page 3: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Discussion Points

CMS Timeline 

Technical Assistance Overview 

Critical Success Factors 

Testing 

Risk Mitigation 

2014 Technical Assistance Focus

– Monitoring and Oversight  

– Training 

Concluding Comments

Page 4: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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SMA High Level ICD‐10 Implementation TimelineTimeline

AWARENESS

• Awareness, Communication, and Education/Training

Sep 2010 – Ma  r 2015

ASSESSMENT

• Plan for ICD‐10 Activities• Perform an Impact Assessment• Devellop a Remedidiatiion Strategy• Finalize APDs

Sep 2010 – Jun 2012

REMEDIATION

•• DevelopDevelop ChangeChange RequestsRequests andand RequirementsRequirements• Develop Policy Updates, Process Updates, and System Updates

Jun 2011 – Dec 2013

Current Phase 

TESTING

• SystS tem TestiT ting ‐IntI tra andd IntI ter SystS tem • Remediation Fix & Test • Conduct External End‐to‐End Testing

Oct 2012 – Sep 2014

TRANSITION

• Initiate operations in ICD‐10 environment

Mar 2014 – Oct 2014

Page 5: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

implementation timeline

5

Technical Assistance Overview 

Dedicated team of SMEs supporting SMAs’ ICD‐10  readiness since 2009  

Technical Assistance focus areas in concert with the CMS ICD‐10 

Major initiatives

ArtifactsArtifacts (Guides(Guides, ToolsTools, ResourcesResources):): withwith inputinput fromfrom MedicaidMedicaid MedicalMedical DirectorsDirectors Learning Network , WEDI, AAPC as appropriate 

Assistance in Collaboration: Forums, Communities of Practice,  SMA Website

Ongoing Measurement, Analysis, and Reporting of  SMA readiness status 

To date, completed 57 in‐depth training sessions/workshops conducted at CMS RegiR ional l OffiOffices andd indii d vi ididual l StStatte MediM dicaiid d AgenciesA i

Page 6: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Completed On‐Site Training by StateAlaska

Washington

Montana North DakotaMaine

Oregon

Idaho

Wyoming

South Dakota

North DakotaMinnesota

Wisconsin

MichiganNew York

VTNH

MACT

RI

California

Nevada

Utah

Colorado

Nebraska

Kansas

Iowa

Illinois

MissouriKentucky

IndianaOhio

Pennsylvania

Virginia

West Virginia

New Jersey

DelawareMD

DC

Arizona

New Mexico

OklahomaArkansas

Georgia

South Carolina

North CarolinaTennessee

Kentucky

Texas

Louisiana

Mississippi

Alabama

gHawaii

Technical Assistance Site Visitli di i k h FloridaPolicy Remediation Workshop

Page 7: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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CMS Defined Critical Success Factors (CSF)

Critical Success Factors SMAs must be able to perform by October 1, 2014

1. Accept electronic claims with ICD‐9/10 codes based on DoS/DoD

2. Adjudicate claims

3. Pay providers (institutional, professional, managed care) 

4. Complete Coordination of Benefits 

5. Create and send Medicaid Statistical Information System (MSIS) and Transformed‐MSIS (TMSIS) reports

All SMAs are required to develop a CSF risk mitigation plan

SMA required testing centers around the CSFs; CMS is monitoring SMAs abilityability toto performperform eacheach CSF,CSF, andand thethe statusstatus ofof theirtheir riskrisk mitigationmitigation plansplans    

Page 8: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Testing

January 1, 2014  ‐ official start of the testing phase for SMAs in accordance with the ICD‐10 project timeline

SMAs report to CMS quarterly the status of their test plans, internal and external testing progress 

CMS will provide SMAs with test data and testing support services; final plans are in progress

Entities that need to test with SMAs  should contact them to determine where theyy are in this pprocess 

Page 9: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Risk Mitigation Planning 

Formal  SMA Risk Mitigation Plan Requirements:

Ability to perform 5 critical business operations on October 1, 2014 (noted previously)  

Ability to mitigate impact of provider non‐compliance – SMAs consistently report concern with provider readiness

– SMAs are utilizing a number of venues to engage providers and track their ICD‐10 readinessreadiness   

– SMAs are required to report to CMS the status of stakeholder engagement quarterly

Ability to identify changes in claims performance early in ICD‐10 transition– CMS is working with SMAs to determine best method to monitor claims performance 

early in ICD‐10 transition period

Page 10: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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SMA Technical Assistance2014 Focus Areas

Testing & Risk Mitigation Planning 

Monitoring and Oversight – Quarterly SMA self‐reported readiness assessments

–– DetailedDetailed 11‐onon‐11 conferenceconference callscalls withwith eacheach SMASMA

– Tracking  of SMAs progress against five Critical Success Factors

– Discovery informs CMS technical assistance focus 

Continued Technical Support– Training

Regional Offices Workshops (all SMAs to attend)   55 MedicaidMedicaid StatesStates withwith largestlargest MedicaidMedicaid populationpopulation  Targeted SMAs 

– Ongoing support of work products and initiatives 

Page 11: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Page 12: State Medicaid Agencies Achieving a Successful ICD-10 Transition · Montana NorthDakota Maine Oregon Idaho Wyoming South Dakota Minnesota Wisconsin Michigan New York VT NH MA CT RI

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Concluding Comments

SMA stakeholder engagement is a key requirement for all SMAs– SMAs report to CMS the status of stakeholder engagement quarterly 

– CMS does not disclose state‐specific project status; stakeholders are encouraged to reach out to SMAs that are business partners to coordinate ICD‐10 project efforts 

Manyy artifacts developped for SMAs publically p y available via CMS ICD‐10 website:  http://www.cms.gov/Medicare/Coding/ICD10/index.html

CMS is committed to supporting SMAs at all levels of readiness