Startup Final

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High Potential Management with Special Reference to Tata

Consultancy Service.

BY

AZIZ ZUZAR

GUIDED BY

PROF: MEHTAB AHMED

A PROJECT SUBMITTED TO THE UNIVERSITY OF

MUMBAI IN PARTIAL FULFILLMENT FOR THE

DEGREE OF BACHLORS OF MANAGEMENT STUDIES

BCCA INSTITUTE OF MANAGEMENT STUDIES

(AFFILIATED TO UNIVERSITY OF MUMBAI)

NESBIT ROAD, MAZAGAON

MUMBAI 400 010

2009-10


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PROJECT REPORT ON

High Potential Management with Special Reference to Tata

Consultancy Service.

SUBMITTED BY

AZIZ ZUZAR

ROLL/SEAT NO:

TY-B.M.S

2009-10

PROJECT GUIDE

MEHTAB AHMED

SUBMITTED TO

UNIVERSITY OF MUMBAI




MUMBAI 400 010


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Certificate


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DECLARATION




MUMBAI 400 010

I the undersigned AZIZ ZUZAR, student of BCCA INSTITUTE OF

MANAGEMENT STUDIES,

T.Y.B.M.S Semester V, hereby declare that I have completed the project

on High Potential Management with special reference to Tata

Consultancy Service in academic year 2009-10

The information submitted is true and original to the best of my

knowledge


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ACKNOWLEDGMENT

I am whole heartedly grateful to the Almighty God for blessing me with His wonderful creation

and with the best of family, friends, teachers and education.

It gives me immense pleasure in expressing my gratitude and appreciation towards prof:

MEHTAB AHMED. I thank you from the bottom of my heart for showing your trust in me by

giving me this opportunity and for guiding me with your attention, knowledge, experience and

time throughout this journey. I would also like to thank Mrs. KHADIJA RONAK for her support

and encouragement. Had it not been for the support and encouragement of them, this project

would have not seen the light of this day.

I would also take this opportunity to thank my Principal, Dr. S.S DOSA OF B.C.C.A

INSTITUTE OF MANAGEMENT STUDIES, for providing me with all the necessary resources

and equipments which facilitated the research activities.

I would also welcome this opportunity to thank my friends, Bilal Patrawala, Ibrahim Khan,

Hasan Sayed, Shadma Malik, Ejjuddin Bohra and Taufiq Kapadia for being the best support

team ever, and for listening to me and giving great encouragement. A special thanks to Mr.

Salman Sakarwala for always being there and giving his advice throughout this whole process.

Last but not the least, I would love to extend my thanks giving to my parents and siblings for

their desire to protect me and their unfailing faith in me.

Thanking you all. AZIZ ZUZAR

BMS STUDENT

B.C.C.A Institute of Management Studies

MUMBAI


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EXECUTIVE SUMMARY

Managing High Performers: Defining and Finding High Performers helps the learner to betteridentify high performers and, having recruited them, monitor and meet their needs. High

performers must be motivated, and this project includes practical guidelines for establishing trustand building rapport with them. It also offers advice on how to successfully recruit high

performers

This project also has a case study which helps to give an over view of the practices beingundertaken by various companies from various sectors in respect of high potential management.

Many downsizing initiatives were used as performance management tools to help eliminate the

over-hiring that occurred during the boom and the inevitable redundancy it created. Managershad to identify their strongest and weakest members. Through multiple rounds of downsizing,

solid performers also ended up being let go. Many managers had spent inordinate amounts of

time focusing on poor performers and increasing workloads of top performers. Little attentionwas given to developing and managing HiPos. Now, attention is shifting to the organization'sfuture leaders. The project provides the complete inch of the issue and techniques of identifying,

retaining, and developing high potential employees.

With the help of this project I want to learn:

y To identify attributes of high performers.y To identify attributes of a high-performing organization.y To identify guidelines for gaining trust when managing high performers.y To identify guidelines for selling the job to the high performer.


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INTRODUCTION TO THE STUDY

Objectives:Human Resource Management being a subject of human behavior has always been amatter of interest to me. The topic of High Potential Managementis a philosophy which

values and encourages employee development through a style of management which

provides frequent feedback and fosters teamwork. It emphasizes communication and

focuses on adding value to the organization by promoting improved job performance and

encouraging skill development.

Limitations:y Time was a major constraint as not all companies entertain students assisting them

in their projects. Therefore getting appointments to meet the top level

management was not all that easy as there were many public holidays and to add

to the barriers, holidays declared during the swine flu crisis made acquiring

information even more difficult.

Methodology:Initially the primary datas were collected by visits made to different companies.

Thereafter, relevant information were collected by various internet sites and books of

different authors.

Having primary and secondary data in hand, all the data were synchronized and arranged

in an orderly manner to make all the topics and sub-topics clear and understandable to thereader to the best of my ability.


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Documents

Startup Final