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START WITH THE BEST!
CONSULTATION-TRAINING-RESEARCH
PROFILE
2017
2
Date of inception 05, October 2014
Type Consulting, Training, Research
Geographical Area Somalia
Contact person Nour Yousuf Nour
Founder, CEO
Tell: +252-61-5783070
Email: [email protected]
Head office MOGADISHU-SOMALIA
Address: Best Consultancy, Via-Liberia St, Waberi District, Mogadishu-
Somalia
Tell: +2526 1 2 335544/ +25269 5 783070
Website: bestconsultancy.so
Email: [email protected]
Sectors CONSULTATION
TRAINING
RESEARCH
3 | P a g e
OVERVIEW
Best Consultancy was founded in 2014, Somali’s consulting practice, and started with an
experts with different experiences. Our core values of teamwork and real partnership have since
guided our growth strategy as we built country practices led by seasoned executives, established
affiliate relationships, and acquired “best-in-class” consulting firms. As one of the management
consultancies in Somalia
Best Consultancy has continued to ignite workplace performance by empowering people to
transform their organizations through training in management and leadership development
courses. The courses target to empower senior and middle-level managers, organizational team
leaders, supervisors and employees in order for them to deliver better value to their
organizations. We have a wide range of management and leadership development training
programmes and conferences to cater for varying needs of your organization.
Over the years, we have built a reputation founded on our ability to develop unique and fresh,
creative solutions that bring real, value benefits to clients we interact with. Client focus tops the
list of our values. We believe in understanding our client’s needs and consequently react by
assembling a competent team with a wealth of experience. All our programs are delivered by a
core team of professionals in a unique spirit of honesty
Our courses are designed to bridge the skill-knowledge gaps and are practical enough such that
what is learned can immediately be transferred to the workplace. The programs are delivered
through in-house arrangements or selected open programs which enable your staff to interact
network and benchmark with employees from other organizations.
Prior to each training, specific training needs and gaps are determined through a Training Needs
Assessment. All our programmes are demand driven and always tailored to the needs of our
valued clients. Training Programmes can be customized and tailored to specifications at very
competitive rates upon request. These workshops enhance competence and skills to give
employees a cutting edge in modern and competitive business environment.
4 | P a g e
Mission and Vision
Vision
“To be a leading and unique consultation, training and research service provider”
Mission
“To ignite workplace performance by offering relevant and quality research, consultation,
training solutions to our customers”.
Core Values:
• Professionalism
• Customer-Focus
• Integrity
• Innovation
• Creativity
Our strengths
All our programs are accredited and we collaborate with relevant professional bodies to enhance
the quality of our training services.
Best Consultancy recognizes that customers are the engine that drives our business hence
satisfaction is the fuel we need run this engine. This has enabled us to create formidable trust and
mutual respect with our existing clients over the period.
5 | P a g e
PROGRAMS
Consultation
Management consultation
Management consulting refers generally to the provision of business services, but there are
numerous specialties, such as information technology consulting, human resource consulting,
virtual management consulting and others, many of which overlap, and most of which are
offered by the larger diversified consultancies. So-called "boutique" consultancies, however, are
smaller organizations focusing upon a few of such specialties.
Management consultants help your organisations to solve issues, create value, maximise growth
and improve business performance. We use business skills to provide objective advice and
expertise and help an organisation to develop any specialist skills that it may be lacking.
Management consultants are primarily concerned with the strategy, structure, management and
operations of an organisation. We will identify options for the organisation and suggest
recommendations for change, as well as advising on additional resources to implement solutions.
Consultants operate across a wide variety of services such as:
business strategy;
marketing;
financial and management controls;
human resources;
information technology;
e-business;
Supply-chain management.
Consultancy firms range from larger firms that offer end-to-end solutions, to smaller or niche
firms that offer specialist expertise and skills in certain industry areas.
Health service consultation
Information technology consultation
Education consultation
Employment consultation
Job placement & recruitment
We help organizations to hire the right people they need to achieve their corporate objective. We
assist our clients to recruit highly competent;
• Customer Service Officers
6 | P a g e
• Sales Team & Marketing Executives
• Accountants/ Finance Administrators
• Line Managers & Supervisors
• Procurement & Store Managers
Research
• Baseline Surveys:
a) Gender mainstreaming
b) Work environment
c) Employee Satisfaction
d) Customer Satisfaction
e) Corruption Prevalence
• Marketing Research:
a) Feasibility Studies (Investment Environment Evaluation)
b) Consumer usage & attitude
c) Market segmentation and target consumers
d) Consumer needs
e) Product Concept Development & Test
7 | P a g e
TRAINING
Our training solutions include;
Programs Target Group
Professional Ethics & Corporate
Governance
Top Level management, Departmental heads,
Board members, Senior Managers,
Supervisor and Team Leaders
Talent Development & Management
Skills
Sectional heads ,Supervisors ,and all those
in leadership position
Balance Score Card Senior Managers and all those in
leadership positions
Building A winning Team Team leaders, Managers Supervisors
anybody whose responsibility entail leading
team
Employee Development Programme
Focusing on Career Development &
Talent Management
All Staff
Strategic Key Accounts Management Product/Brand Managers, Marketing
Communication Managers, Key
Account Managers, Sales Managers,
Sales Reps Coaching & Mentoring 1st line Managers & Sectional heads
Creating and Sustaining Competitive
advantage
Senior Managers planners and all those
in senior leadership positions.
Creating Customer Loyalty Through
Customer Managed Relationships(From
CRM to CMR)
Key accounts managers,
Marketing/Customer service Managers,
Sales staff and front office staff
Leading and Managing Organizational
Change or Business Re-Engineering
Process
CEO’s, MD’s, Head of Departments, Team
Leaders, Senior Managers, Operations
Manager
8 | P a g e
Dealing with Difficult Customers Sales staff, Frontline staff and those in direct
contact or deal directly with customers in
their day to day activities
Effective Performance Management Senior Managers, Departmental heads
Effective Communication Skills Senior Middle/1st line Managers
Effective Cost Management Head of departments, senior officers, Financial
Techniques & Tools Managers, Sectional Heads
Effective Project Management Projects Leaders, Project team members,
corporate planners/Functional heads and
senior managers
Workplace Stress Management &
Work-Life Balance
All employees/staff
Professional Writing Skills All those in Managerial positions
Finance For Non-Finance Managers Departmental heads, sectional heads
Integrated Marketing Communication Marketing managers,
Communication/Brand managers and other
departmental heads Introduction to Market Research Research Managers, Product/Brand Managers,
Marketing Communication Managers Key
Account Management Sales Managers, Key
Account Managers, Senior sales Reps Leading
and Managing Organizational Change CEO’s,
MD’s, Head of Departments and Team
Leaders Loyalty Marketing Key accounts
managers, Marketing/Customer service
Manager
Management Development Skills Senior PA’s & Administration Professionals
Managing Stress Senior /Middle Level Managers & PA’s
Measuring Marketing Performance
Marketing Managers
Product, Brand All those involved in
the marketing function of the
organization Meeting and exceeding your Sales
Target
Sales Personnel, All those involved in
the organization selling process
New Product Development
Marketing/Sales
Production staff
9 | P a g e
Performance Appraisal Senior Managers, Departmental Heads,
Team leaders
Pricing and Pricing Strategies (Practical
Pricing for the best results)
Marketing Managers, Sales Managers
Research and development Managers Time & Stress Management All staff
Professional Selling Skills Sales reps, Marketing executives and
Regional sales Managers
Profitable Sales Promotion Marketing Managers, Brand Managers,
sales Managers
Service Level Agreement IT Specialist, Procurement Managers Customer
service managers
Strategic Human Resources Management
HR/Personnel Managers HR
Assistants, Learning & development
Managers
Strategic Leadership Top Management Senior Managers
Strategic Leadership Skills for MD’s Managing Directors & CEO’s/HOD’s Strategic
Marketing Product Managers, Sales
Managers, Brand Managers, channel
managers, Marketing Directors/Managers
Supply Chain Management Warehousing Supply chain
Managers/Assistants
Team Building Team Leaders,
Departmental Heads,
Supervisors, Section Heads
The Brand Positioning Strategies Brand Managers, Marketing Managers, Sales
Managers, Public relations and advertising
teams.
The Exceptional Manager, Supervisor and
Team Leader
All Supervisors,
Management Trainees and
Anyone in Managerial
Positions
10
Past performance and achievements
Due to the resource limitations the projects that BEST Consultancy have accomplished as co-partners and independently in Research, Training and Consulting that addressed in different sectors, areas and target beneficiaries, the table given below gives a picture of the projects where BEST Consultancy participated.
S/N Project Name Location Date For the Org.
1. Capacity building for middle/lower level managers at Mumin Group Co,
Mogadishu May 2017 Mumin Group of Co,
2. Training students as Academy of Professional Studies under Best Consultancy
Mogadishu June 2016-Feb2017
Best Consultancy
3. Capacity Building Workshop for Veterinarians from States
Mogadishu December 2016
FAO, MoLS
4. Establishing Academy of Professional Studies under Best Consultancy
Mogadishu June 2016 Best Consultancy
5. Assessing HR policy for some private companies
Mogadishu May 2016 Private co.
6. Vocational Training Business (Micro-Finance)
Mogadishu Feb-June 2016
SMART Company
7. Teacher Training Mogadishu January-March 2016
Kulan Foundation
8. Assessment of Adado General Hospital (Maternity Department)
Adado Nov-Dec, 2015
Save the Children
11
9. Al-Rahma Hospital Establishment of Private sector
Kismayo December, 2015
Private
10. Training for Employees for Mandeq of trading companies in Bakara Market
Mogadishu November, 2015
Private Business
11. Youth Micro-Finance at Baidoa Youth
Baidoa November, 2015
Somali Community in Saudi Arabia 12. Literacy program for
women in IDP camps in Mogadishu.
Mogadishu Sep-Nov 2015
Kulan Foundation
13. Research on Quality Education in Somalia
Mogadishu August-October, 2015
Somali University Consortium
14. Summer workshops for school students
Mogadishu June-July, 2015
Education Umbrellas
15. Feasibility study for Afgoi General Hospital
Afgoi July, 2015 Afgoi Diaspora
16. Reading Skills Campaign for 164 Schools
Mogadishu April-July 2015
Best Consultancy
17. Teacher Training Mogadishu March-April 2015
OIC
18. Feasibility study for Floor Industry
Mogadishu February, 2015
Business Men
19. Training on Job- Opportunity for University graduators at different universities.
Mogadishu November, 2014
Best Consultancy
12
CHIEF EXCUTIVE OFFICER
(CEO)
ADMIN
AND
FINANCE
PUBLIC
RELATION
AND
COORDINATOR
TRAINING AND
EVENT
ORGANIZING
CHIEF OF
CONSULTATION
DEPARTMENT
CHIEF OF
RESEATCH
DEPARTMENT
13
APPENDIX
14
GALLERY
15
16
17
18
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