Star1 User Manual

  • Upload
    jekicz

  • View
    215

  • Download
    0

Embed Size (px)

Citation preview

  • 8/8/2019 Star1 User Manual

    1/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 1/83

    STAR1TELEPHONE EXCHANGE

    INSTALLATION &

    USER MANUEL

  • 8/8/2019 Star1 User Manual

    2/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 2/83

    STAR1TELEPHONE EXCHANGEINSTALLATION & USER MANUAL

    Thank you for selecting the STAR1 telephone exchange. This manual

    teaches the features of your exchange. So you may get the bestperformance from your exchange for years without having any trouble.

    Please note that the product ,their specification and the information appearing in thisdocument are subject to change by Multitek without notice.

    Multitek Elektronik [email protected]

    DOC.STAR1-02-050505

  • 8/8/2019 Star1 User Manual

    3/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 3/83

    INDEX

    INSIDE OF THE STAR1 EXCHANGE BOX 8Exchange Installation & System Features 9Selection Of The Place To Install The Exchange 9Grounding The Exchange 9Definition Of A Good Ground 9Installation Of The Exchange 9Installing The Exchange 9Installation Of The Exchange Cables 10Connecting KTS300 Operator Console Set 10Connecting The subscribers 10

    Connecting 220V Power Line 10Connecting Batteries If Exists 10Giving Energy 10STAR1 EXCHANGE CABLING AND BOARD PLACEMENT 11STAR1 Exchange Board Types 111.RECTIFIER BOARD (mpu0158) 122.Main Board(mpu0161) 143.16 Subscriber Board(mpu0159) 154. External Board(mpu0160) 165.Call Attendant Board(mpu0162) 166.Battery Module (mpu0170) 17

    STAR1 SYSTEM FEATURES 19Capacity Of The Exchange 19Type Of Terminals Connected To Exchange 19Programming The System Parameters 19Power Supply Of The Exchange 19Maintenance Free Battery Connection 19Connection Of The Battery Module To The Exchange 19Call Logging-Connection Of Printer/PC To Exchange 20Protecting System Memory 21Transfer Of External Lines To Internal Terminals In Case Of Power Failure 21Music On Hold 21Special Relay(Door Opener) 21DP Or DTMF External Lines 21Internal Numbering Of The Exchange 22General Night Service 22Hook-Flash Time 22Functions Of *And # Buttons On DTMF Telephones 22* Button 22# Button 22

    The Tone Types Used In STAR1 Exchanges 23

    Ringing Currents 23EXCHANGE SUBSCRIBER FEATURES 24Subscriber To Subscriber Call 24

  • 8/8/2019 Star1 User Manual

    4/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 4/83

    Subscriber To External Line Call(By Dialling External Group Code) 24Subscriber To External Line Call (By Dialling External Line Code) 25

    Last Number Redial (For Externals) 25Call Forwarding (Follow Me) Call Forwarding If Absent 25Cancelling Call Forward (Cancelling The Follow Me) 25Cancelling Call Forward If Absent 25Conference 25A)Conference With An Internal Line 25B) Conference With Two External Lines 26Answering-Incoming External Calls 26Consultation Hold 26Call Transfers (Internal or External) 26Parking External Lines On Hold 27Seizing Back Parked External Lines 27Answering A Second Call During A Conversation 27Parking An External Call On Busy Subscriber 27Call Pickup 28Speed Call From The Common Memory 28Entering Number To The Private Memory For Speed Dialling 28Speed Call From The Private Memory 28Intrusion 28Warning Busy Subscriber By Ear 29Automatic Calling 29

    A)Automatic Call For A Busy External Subscriber 29B)Automatic Call From The Speed Dialling Memory 29C)Cancelling The Automatic Call 29Making Queue On Busy Terminal (For Internal And External Lines) 29Serial Call-Transferring An External Call In Sequence 30Warning / Wake-UP Service 30Locking Your Phone For Unauthorised Users(Entering Password) 30A)Entering The Pass-Word For Locking Your Phone 30B)Unlocking Your Phone 31Dont Disturb 31Door Opener 31

    Connecting Two External Lines Together 31Hot Line Subscriber 32A)Hot Line To Operator Telephone 32B)Hot Line To An External Line (The subscriber Receives The Dial Tone OfExternal)

    32

    C)Hot Line To An External Number 32Sending Electronic Messages To KTS300 Telephones 32Authorization TransferGuard follow-up

    3333

    OPERATOR ACTVATED SERVICE 34Entering Number To The Common Memory Of The Exchange 35

    Night Service Of The Exchange 35PBX Feature 35Key System Feature 36

  • 8/8/2019 Star1 User Manual

    5/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 5/83

    Assignment Of Direct Line 36Internal Lines Without Dial Tone 36

    Restriction On External Conversation Duration 36External Line Open To Only Incoming Calls 37External Follow Me 37Entering The Class Of Services Of The SubscriberInternal Hotline Subscriber

    3737

    Entering The Intrusion Class Of ServiceAnswering any Call by a Single Digit

    3737

    Making Externals Lines Out Of Service 37Making Group Of External Lines And Restricting Subscriber 38Routing An External Call To A Subscriber 38Clearing The Follow-Me Subscribers 38Entering Date And Time 38Making External Lines DP or DTMF 38Entering Unit Charge Free 38Programming Hook-Flash Time 38Clearing The Password 39Printing Call Charge Information 39Sending Hook-Flash To An Upper Exchange 39Telephones Using *,#,A,B,C,D Buttons 39Turning Off The Building Integrated Music 40Restriction On Externally Dialled Numbers 40

    Disa (Direct Inward Station Access) 41Changing The External Access Code (0 To 9) 41Programming The Doorphone Subscriber 41Changing The Internal And External Ring Cadence 42Changing The Functions Of * And # Buttons On The Phone 42Subscriber Listening Music 42Special Relay (Door Opener) Operating Time 42Subscriber Using Special Relay (Door Opener) 42Reset The Exchange Not Destroying The Customer Data Previously Entered 42Reset The Exchange By Clearing By All Data Entered (As Out Of Factory) 43An External Call Rings Many Subscriber 43

    Selecting Externals As Daisy Chain Or From The Beginning 43Automatic Testing Of Externals In Service 43Fictive Charging 43LCR (Least Cost Routing)Feature 441.Initial (Default) Route Table 442.LCR Programs 443.Establishing A new LCR Route Table 464.Down Loading LCR Table To A Printer/PC 465.LCR Features For Long Distance Operators(Long Distance Operator DiallerFeature)

    47

    5.1 Entering The Access And PIN Number To The Exchange 47

    5.1.2 Entering The Long Distance Operator Access Number To The Exchange 485.2 Activation Of The PIN And Access Number 495.2.1 Activation Of Dialling The Access Number For A Route 49

  • 8/8/2019 Star1 User Manual

    6/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 6/83

    5.2.2 Activation Of The Dialling PIN number 495.3 Example Application For A Long Distance Operator 49

    5.4 Sending # At The End Of The Dialled Digits 505.5 LCR Hot Line Subscriber 50

    STAR1 EXCHANGE PERIPHERALS 51

    VOICE ATTENDANT (Robot Operator)FEATURES 52Necessary Equipment 52Activating/Deactivating The Vice Attendant 52Recording & Listening The Messages 52Answering The Calls By The Voice Attendant 53Some Precaution During Recording Messages 53Voice Attendant When The Company Is Closed And During Night Time 53

    DOORPHONE AND VIDEODOORPHONE CONNECTION 55MPR648 MINI PRINTER 56Exchange Printer Connection 56Self-Testing The Printer 56Printer Related Programs 56

    ET2000 CALL DETAILS PROGROM FOR PC 57

    CID01 CALLER ID MODULE 58How Does CID01 Module work? 58Reviewing And Calling Back The Calling Numbers 58

    KTS-300 OPERATOR CONSOLE AND KEY TELEPHONE SET 591.General 59

    2.Parts of KTS-300 set 593.Preparation of KTS-300 594.Connection of KTS-300 to the exchange 605.Liquid crystal display of KTS-300 616.Functions of the buttons 627.Programming of T1-T4 and M1-M4 buttons 648.Icons on the screenDSS MODULE OF KTS300 KEY TELEPHONE

    6768

    BATTERY MODULE 69

    PROGRAMMING MANUEL OF STAR1 EXCHANGE 70Programming the exchange 71

    Programming the system by subscriber 71Remote programming of the system 71Locking the program 71Programming procedures 721.Subscriber Authorization 722.Intrusion Authorization 723.Music Listening subscriber 724.Conference Authorization 725.Subscriber Without Dial Tone 736.Subscriber Night Service Authorization 737.Subsciber Allowed to use * and # 738.Programming hook flash time 739.Making external lines out of service 7310.Enabling subscriber to access to external line groups 73

  • 8/8/2019 Star1 User Manual

    7/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 7/83

    11.Making pbx groups of subscribers (for both external and internal) 7412 Making pbx groups of subscribers for external calls 74

    13.Making key system groups of subscribers 7414.Entering the date 7515.Entering time 7516.Printers related programs 7517.Directing the incoming calls to a subscriber 7518.Making external lines DTMF or DP 7619.Giving DISA feature to external lines 7620.Making group of external lines 7621.General night service 7622.Programming built-in music 7723.Serial printer(or PC) or miniprinter used 7724.Assigning general night service subscribers 7725.Entering charging counter fee 7726.Restriction of external conversation duration for incoming and outgoing 7727.Electronic reset(warm start) 7828.Changing the external and internal ring cadence 7829.Cancelling follow-me subscriber 7830.Cancel all passwords 7831.Changing the * and # functions 7832.Sending hook-flash to an upper exchange 7833.Operating time of special relay 78

    34.Clearing complete memory of the exchange 7835.Restriction of external callable numbers 7936.Changing external access code 7937.Connecting doorphone subscriber 7938.Ring button subscriber 7939.Subscriber allowed to use relay 7940.External call rings many subscribers at the same time 7941.External selection daisy chain or from the first free 8042.Automatic testing of external lines in service 8043.Fictive charging 8044.Fictive charging duration in sec 80

    45.Restriction of All Subscribers 80HOTEL MOTEL FEATURES 81Operator Wake up Service 81Check-in and Check-out 81Room with Credit Call 81Flexible Numbering 82

  • 8/8/2019 Star1 User Manual

    8/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 8/83

    INSIDE OF THE STAR1 EXCHANGE BOX

    The following parts will be found in a STAR1 box:

    1.STAR1 exchange (with the peripherals)2.Installation guide paper3.Two set of the screw and fixings4.Installation and user manual5.Waranty certificate

  • 8/8/2019 Star1 User Manual

    9/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 9/83

    EXCHANGE INSTALLATION &SYSTEM FEATURES

    Before installing STAR1 exchange, it is important to follow the following precautions, in orderto yield proper operation of your exchange.

    SELECTION OF THE PLACE TO INSTALL THE EXCHANGE

    The place chosen for the installation mush have the following conditions :

    - The exchange must be installed to a place with no humidity, with no water leakage.- The place must not be dirty, smoky.- The place must not be near of the voltage generator, uninterrupted power supplies, highvoltage power lines.- The exchange must not be installed above the radiator, or to the place where sun shinesdirectly.- The exchange must be installed preferably 1.5 m above the ground with empty surroundingto work easily.- The installed place must be sufficiently lightened.- The exchange must be installed in a place where not many people may reach to.

    GROUNDING THE EXCHANGE

    It is not necessary to have a good ground for the operation of STAR1 exchange. However toprotect the exchange against high voltages a good ground is a must.The exchange plug is provided with ground connection. If the exchange is installed in a placewhere there is no ground connection at all the exchange ground must be connected to aradiator or to a water pipe with a thick cable. This is better than nothing for protection of thesystem against high voltages.

    DEFINITION OF A GOOD GROUND

    To have a good ground one must measure less than 1.5V between the neutral line and theground line of the mains power cables.To ground the exchange use a 5 mm or thicker cable to connect the ground line to theexchange.

    Attention: If you connect the exchange ground to the phase of the mains power bymistake you destroy the high voltage varistors of the exchange and give some harm toyour exchange and the Telecom lines .

    INSTALLATION OF THE EXCHANGE

    Installing the exchange :Make two holes on the place where the exchange will be installed by using the

  • 8/8/2019 Star1 User Manual

    10/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 10/83

    paper guide provided .Insert the fixings and screws and hang the exchange on thewall. It is advisable to install the exchange about 1.5 meter above the ground.

    Installation of the exchange cables :

    Place a MDF box about 1 m near the exchange. Connect the cable between the exchangeand MDF in proper order. Similarly connect the telephone internal and external lines to theother side of the MDF in order.

    Connecting KTS300 Operator Console Set:

    A five meter long ,two sides plugged cable is given with the KTS300 special key telephoneset (operator console set).One side of the cable is inserted to the socket on the exchangeand the other side to the telephone set.

    Connecting the subscribers:Considering the exchange problems occur %70 from the cabling, be sure to have propercabling. Before connecting the subscriber cables be sure no leakage of 220V AC exists onthe cables. Otherwise the exchange may be damaged.

    Connecting 220V power line:Connect 220V power wire of the exchange to the mains power socket. It is advisable not useany extension power cable to power up the exchange.

    Connecting batteries if exists:The exchange uses 2 x 12V battery. Connect two batteries serial and connect +,- cables tothe exchange . Use 2mm thick cables and be careful about the polarities. If it is wrongconnected the battery fuse is blown out.

    Giving energy :After you connect the power line of the exchange to the mains socket , press the powerswitch located inside the cabinet . The exchange gets the power. 220v LED on the exchangerectifier board becomes on and if the exchange properly working Active LED on the mainboard stars blinking.

  • 8/8/2019 Star1 User Manual

    11/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 11/83

    STAR1 EXCHANGE CABLING AND BOARD PLACEMENTThe exchange boards are placed as follows. The exchange detects the boards automatically.

    EXT BOARDVOICE ATTENDANT EXT 7-12

    3.SUB BOARD 4. SUB BOARD148163 164..179

    1.SUB BOARD 2.SUB BOARD

    116131 132..147

    MAIN BOARD

    EXT1-6 SUB 0,101 - 115

    STAR1 EXCHANGE BOARD TYPES

    The STAR1 exchange has the following pcb board types:

    1.Main board (MPU0161)2.Subscriber board (MPU0159)3.External board (MPU0160)4.Rectifier board (MPU0158)5.Call Attendant board (MPU0162)6.Battery Module (MPU0170)

    The basic exchange has a main board and a rectifier board with a 220 VAC transformer. Thebasic capacity of the exchange is 6 external and 16 internal terminals. The capacity of theexchange may be increased by adding the subscriber or the external boards on top of eachother. The call attendant board is similarly inserted on to top of the other boards.

  • 8/8/2019 Star1 User Manual

    12/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 12/83

    1.RECTIFIER BOARD(mpu0158)220VAC transformer and the rectifier board generates the necessary voltages to the system.It is connected to the main board of the exchange by a socket. The output voltages of therectifier board are;

    75VAC (ring)-24 VDC (line feeding)+ 5 VDC+ 5 VDC+ 10 VDC (for consoles)

    The STAR1 RECTIFIER BOARD shows the main diagram of the rectifier board.

    220V TRANSFORMER SOCKETIt is the connection point to the feeding transformer.

    RING BRIDGEIt connects the ring voltage to the system. If a battery module is connected the bridgeposition must be changed.

    COOLERS

    They are the coolers of the voltage circuits.

    BATTERY MODULE CONNECTORIt is used to connect the battery module to the rectifier board.

    220V LEDIt shows the main power exists.

    -24V LEDIt shows -24V available

    +5V LEDIt shows +5V available

    +5V LEDIt SHOWS +5v available

    +10V LEDIt shows +10V available

    -24V Fuse

    It protects -24V output. When the fuse is blown 24V LED becomes off

    +5V Fuse

  • 8/8/2019 Star1 User Manual

    13/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 13/83

    It protects +5V output. When the fuse is blown +5V LED becomes off

    +5V FuseIt protects +5V output. When the fuse is blown +5V LED becomes off

    +10V FuseIt protects +10V output. When the fuse is blown +10V LED becomes offRECTIFIER BOARD OUTPUT SOCKETIt is the connection point to the main board of the system.220 VAC FEEDING TRANSFORMERIt supplies the voltages to the rectifier board. The output voltages are 75 VAC,30 VAC and 10VAC. The primary input of the transformer has a 1A/250V fuse for protection.

    8 7 6 5 4 3 2 1

    SPECIAL POWERTERMINALS

    220V TRANSFORMERSOCKET

    COOLERS

    STAR1RECTIFIER BOARD

    -24V+5V +5V +10V220V

    VOLTAGE LEDS

    +-

    +10V

    FUSE

    +5V

    FUSE

    +5V

    FUSE

    -24V

    FUSE

    BATTERY MODULE SOCKET

    RECTIFIER BOARD OUTPUT SOCKET

    RING BRIDGE

  • 8/8/2019 Star1 User Manual

    14/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 14/83

    2.MAIN BOARD (mpu0161)

    The main board of the system has all the necessary circuitry for microcontroler , RAM,FLASHand the other circuits. The main board has also 16 internal subscriber and 6 external linecircuits. The figure shows the connection points of the main board.

    100,101..115 internal line connection terminalsT1-T6 External line connection terminalsKTS-300 CONSOLE KTS-300 console socket0ZR a b Door opener terminalsPR a b Printer/PC connection terminals

    DTR DTR terminal of Printer/PC. Theexchange detects if the terminal isconnected.

    E Grounding pointPC Console If PC is used as the PC consol it is the

    connection pointSubscriber/External Extension Sockets To increase the capacity where the

    boards are placedMemory Battery To protect the system memory 3.6V

    Nicd is used.Memory Bridge If the default values is needed the

    memory bridge is open and the poweris off.

    FLASH The system memorySubscriber 1 to 15 The subscriber circuitsExternal 1 to 6 The external lines circuits

  • 8/8/2019 Star1 User Manual

    15/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 15/83

    EXT

    1

    EXT

    3

    EXT

    5

    EXT

    2

    EXT

    4

    EXT

    6

    FLASH

    BAT

    SUB

    1

    SUB

    3

    SUB

    5

    SUB

    7

    SUB

    2

    SUB

    4

    SUB

    6

    SUB

    8

    SUB

    9

    SUB

    11

    SUB

    13

    SUB

    15

    SUB

    10

    SUB

    12

    SUB

    14

    SUB

    16

    T1 KTS300

    CONSOLE

    OZRr

    a b

    TYP

    a b

    PR

    a b

    EDTR

    PC

    CONSOLE

    100

    101

    102

    103

    104

    105

    106

    107

    108

    109

    110

    111

    112

    113

    114

    115

    116

    Battery Bridge

    T2

    TT

    T4

    T5

    T6

    STAR1

    MAINBOARDSUBSCRIBER

    OR

    EXTERNAL

    EXTENSION

    SOCKETS

    SUBSCRIBER

    OR

    EXTERNAL

    EXTENSION

    SOCKETS

    ENERGYSOCKET

    3.16 SUBSCRIBER BOARD (mpu0159)

    It has 16 subscriber circuits and connection terminals. The exchange capacity may be up to80 subscribers by adding the four subscriber boards to the system. The subscriber board ismanufactured as 8 or 16 subscribers.

  • 8/8/2019 Star1 User Manual

    16/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 16/83

    SUB9

    SUB11

    SUB13

    SUB15

    SUB10

    SUB12

    SUB14

    SUB16

    SUB1

    SUB

    3

    SUB

    5

    SUB

    7

    SUB2

    SUB4

    SUB6

    SUB8

    SUB

    SCRIBER

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16SUBSCRIBER TERMINALS

    STAR1 SUBSCRIBER

    4. EXTERNAL BOARD (mpu0160)

    The external board provides additional 6 external to the exchange. It has the 6 external linecircuits and their connection terminals. The board is manufactured as 3 or 6 external.

  • 8/8/2019 Star1 User Manual

    17/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 17/83

    EXT7

    EXT EXT11

    EXT EXT EXT12

    EXTENSION

    SO

    CKETS

    T7

    T8

    T11

    T12

    T9

    T10

    EXTERNAL CONNECTION

    TERMINALS

    STAR1 EXTERNALBOARD

    5. CALL ATTENDANT BOARD (mpu0162)

    It answers the incoming calls coming to exchange by a greeting and allows to call the internal

    lines. Therefore, it reduces the burden of the operators. The call attendant board is producedas 4 or 8 call attendant channels.

  • 8/8/2019 Star1 User Manual

    18/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 18/83

    1 2 3 4 5

    6 7 8

    VOICE ATTENDANT

    BOARD SOCKETS

    VOICE RECORDED ICs

    STAR1 VOICE ATTENDANT

    BOARD

    6. BATTERY MODULE (mpu0170)

    If the main power of the exchange (220VAC) is often broken down it is necessary to add theBattery Module to the exchange to back up the system power. The battery module works withtwo pieces of 12V maintenance free battery up to 12 Amper hours capacity. When the mainspower is off the battery module supplies the exchange energy and when the power is on thebattery module charges the batteries.MT26,STAR2 and STAR1 use the some battery module circuit.2x12V battery is connected tomodule with a pair of cable with minimum 2x0.75 mm2 thickness.The module connection to the exchange is done by a cable with two sides plugged.-It is recommended not to connect more than 12 Amper hour capacity batteries to thesystem. The exchange may have trouble to charge the batteries.

    -If the battery cables are connected wrong side the 3A fuse on the board is blown out.-When the battery voltage becomes less than 18V the module separates the battery from theexchange. So it prevents to dry out the batteries.-Note that connection of any type of battery other than the maintenance free battery maycause problem to the system.

  • 8/8/2019 Star1 User Manual

    19/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 19/83

    2X12V SocketBattery To Exchange

    12V RING+ - LED LED

    3A FUSE

    Connection ConnectionTerminals MT26/STAR2/STAR1 BATTERY MODULE

  • 8/8/2019 Star1 User Manual

    20/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 20/83

    STAR1 SYSTEM FEATURES

    CAPACITY OF THE EXCHANGE

    The capacity of STAR1 exchange as a standard starts from 6 external lines and 16 internallines. The external line capacity of the exchange may be increased to 9 or 12 externals .Theinternal lines may be increased up to 80 by adding 8 or 16 internal lines board. Themaximum capacity of the exchange may be 9/64 and 6/80.

    TYPE OF TERMINALS CONNECTED TO EXCHANGE

    The terminals of the STAR1 exchanges may be DP or DTMF type of any standard telephone

    or fax machine, modem, data terminal, telesecretary , cordless telephone andannouncement machine.It is also possible to connect up to 20 pieces of MULTITEK KTS 300 special key telephoneset to the exchange.

    PROGRAMMING THE SYSTEM PARAMETERS

    The system parameter and subscriber class of services may be programmed locally only bythe system operator / terminal number 0. Customer data change ,programming the exchangeis also possible remotely through an external line by some one who knows the pass-word.

    It is possible to lock the program by entering 7021xyzt* ( xyzt is a 1-4 digits password ) toprotect the system memory against unauthorised persons . By entering the same passwordcodes, the lock is opened.

    POWER SUPPLY OF THE EXCHANGE

    Exchange operates with 50/60 Hz and nominal main power of 220V 240 AC. If the mainspower is out of limits of 180 to 250V AC an external AC regulator must be used. STAR1exchange needs maximum 40W for an average traffic.

    MAINTENANCE FREE BATTERY CONNECTION

    If the 220V mains power is brake - out very often it is advisable to connect 2x12V maximum12 Amper / hour maintenance free battery to the exchange . The batteries may operate theexchange a few hours ( in average 3-4 hours ) depending on the traffic load and thecapacity of the batteries.When the power comes back the batteries are charged by the system.

    CONNECTION OF THE BATTERY MODULE TO THE EXCHANGE

    To connect the batteries to the exchange the system needs a circuit called Battery Module.

    The battery module is placed in the upper left corner of the system cabinet and it isconnected to the exchange rectifier board with a 20cm long cable , two sides plugged.

  • 8/8/2019 Star1 User Manual

    21/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 21/83

    The batteries are connected to the battery + - terminals on the battery module of theexchange. The board has a 3A battery fuse. If the batteries are wrong connected the fuse is

    blown - out.The batteries feeds the exchange until the voltage drops to 18V. When the battery voltagebecomes less than 18 volts the battery is disconnected from the exchange automatically.When the power comes back the batteries are charged by the system.

    When the battery module is connected to the system RING BRIDGE position on the mainboard should be changed otherwise the telephones do not ring.

    CALL LOGGING - CONNECTION OF PRINTER/PC TO EXCHANGE

    Any printer or PC with RS232C interface may be connected to the exchange for call logging.All circuitry is ready on the exchange for this connection.Serial printer or PC will be adjusted to ;

    XON / XOFF 600 Baud 8 Data Bit No parity

    (Please see the exchange PC connection section for more details about the ET2000PC call logging program )

    Exchange and printer is connected by a pair of cable or three cables;

    Exchange side PRa is connected to the printer connector pin 7Exchange side PRb is connected to the printer connector pin 3Exchange side DTR is connected to the printer connector pin 20.

    Note : Exchange side DTR (Data Terminal Ready ) on the main board is connected to theprinter connector pin 20. This pin is used detect if the printer is connected and operating. Ifthe printer is not connected or its power is off the call logging data are stored in theexchange memory and when the printer starts operating all stored data are transferred. IfDTR terminal is used it is necessary to enter the program 7447 964 .(To cancel enter 7447965 )

    The printer prints out external calls indicating calling, transferred internal lines, called numberdate, start time and duration of the call pulse count and cost.Example:

    # CALLING LINE CALLED # DATE TIME DURATION PULS COST#0026 14T16 1 12345678 01/01 0026 0035 0000 0

    Each external line in the exchange has an optional charge detector of 12/16 KHZ.If the charge pulses are received and if the unit fee of the charge pulse is entered the printerprints out the pulse - count and cost of the call. If the charging signal is not received the

    printer prints out all calls longer than 20 sec.The exchange stores the charging data of last 70 calls. If it is required it is possible to printthe last 99 stored data to the printer by a program ( program 892 ).

  • 8/8/2019 Star1 User Manual

    22/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 22/83

    The printer program has various programs for printing the call data . ( Look the printerprograms ).

    PROTECTING SYSTEM MEMORY

    In case of power failure to prevent losing the customer data entered to the system a 3V6NiCd battery is used. Batteries lasts a few days under normal conditions and it is re-chargeable.

    TRANSFER OF EXTERNAL LINES TO INTERNAL TERMINALS IN CASE OFPOWER FAILURE :

    When the mains power is brake out and there is no available battery the external numbers 1and2 of STAR1 are connected directly to internal numbers 0 and 101.

    MUSIC ON HOLD

    When the external lines are on - hold the exchange gives music to the waiting side. STAR1exchange has two types of music.

    a) Standard built - in music in the circuit.b) External music connection.

    It is possible to connect radio / CD music to the exchange by a pair of wire on the systemMDF. If the music is not needed at all, or the external music connection is required theinternal built - in music is made off by programming ( program 7447 962 / 963 ).

    Note: The external music is connected to the exchange at TEYP a and b terminals.

    SPECIAL RELAY(DOOR OPENER)

    The exchange has a special relay in order to activate some special functions such as dooropener. Two contact points of the relay is carried to system terminals. This feature, forexample, may be used to activate door opener. Dialling 71 closes the contacts of the special

    relay about 1 seconds.( Holding time is programmable as 1 or 2 sec by program code 957 / 858 ).The connection point for the special relay is provided on the main board OZR a and bterminals.

    DP OR DTMF EXTERNAL LINES

    If the external line of the exchange is DP the exchange will convert internally dialed DTMFdigits into DP digits. Therefore, it is possible to connect DP or DTMF external lines to theexchange.

  • 8/8/2019 Star1 User Manual

    23/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 23/83

    INTERNAL NUMBERING OF THE EXCHANGE

    The subscribers on the exchange are numbered as 0, 101, 102 to 179 for STAR1.

    GENERAL NIGHT SERVICE

    The exchange may be put into the night service by entering program 7447 961 (or 7446).When the exchange is in the night service;

    - All subscriber are restricted to make out going call ( other than the subscribers allowed bythe program ).

    - Incoming calls may ring up to four subscribers at the same time (subscribers defined by theprogram 97. Default number 0 ).Subscribers who do not have night service restriction will have the same authorization asday. If he is fully restricted for day he will have the city call authorization for night. Thesubscriber allowed to have night calls are programmed by the program 83 aaa 0.

    HOOK - FLASH TIME

    Hook - flash is an operation by pressing the hook - switch of the telephone for about 1 / 2 secfor making transfer of the call or consultation hold. Some type of telephones have FLASHbutton for the same purposes. The hook - flash time of the each subscribers isprogrammable 80 ms or 600 ms by program codes 83aa4/5. Note that as a defaultparameter the hook -flash time of the subscribers is set to 80 msec assuming * buttons ofDTMF telephones used for the transfer operation.

    WARNING : If you connect DP telephones or telephones with long duration flash button itis advisable to set the flash time 600 ms. Otherwise all conversations will be cut off during thetransfer.

    FUNCTIONS OF * AND # BUTTONS ON DTMF TELEPHONES

    * and # buttons of DTMF telephones has following functions;

    * button:A) Pressing * makes on hold the conversation as hook - flash. ( It may be used as hook -flash function ).

    B) Pressing * seizes the 1.th external line after the dial tone.

    # button:A) Pressing # functions as hook - on and then hook off the telephone ( to receive the dialtone without playing the hook of the phone ).

    B) Pressing # after the dial tone seizes 2.th external line.C) # is also used to send hook-flash to the external line where an upper exchange terminal isneeded to be on hold and transfer.

  • 8/8/2019 Star1 User Manual

    24/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 24/83

    Attention : It is needed to press longer than ordinary buttons for the * and # buttons.

    Note : * is used for the function of the flash operation for the remote programming.

    THE TONE TYPES USED IN STAR1 EXCHANGES

    Name of tone Means Tone durationDial tone Digit may be dialled Continuous toneRing back tone Called number ringing 2 sec tone on 4 sec tone

    offAcceptance forprogramming and

    activating some featuresBusy tone Called terminal busy

    Wrong code forprogramming

    0.5 sec on - 05 sec off

    Overflow tone Congestion or wrongoperation

    0.2 / 0.2 / 0.2 / 0.6 on

    Warning tone ( Injection ) Someone else is calling /waiting

    240 ms on 2 s off

    Dial tone on hold Digits may be dialledafter hold

    80 ms on 240 ms off

    Intrusion tone Someone intrudes

    conversation

    80 ms on 1 s off

    Password tone Password entered 80 ms on 1 s off

    RINGING CURRENTS

    STAR1 has there types of ringing current duration;

    Local call : The telephone rings rapidly to indicate a local call.(0.5 sec on 0.5 sec off 05 sec on 0.5 sec off 2 sec off )

    External call : The telephone rings slowly to indicate an external call. (2 sec on 4 sec off)

    Automatic Calling : 0.5 s on 0.5 s off 0.5 s on 0.5s on 1 s off( means successful automatic call and terminating ).

  • 8/8/2019 Star1 User Manual

    25/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 25/83

    EXCHANGE SUBSCRIBER FEATURES

    IMPORTANT NOTE : * or 80 msec flash is used to transfer the calls initially. If you want touse longer flash time you must program it.

    SUBSCRIBER TO SUBSCRIBER CALL

    - Hook off and receive the dial tone.- Dial the internal line number.- Listen the ring - back tone.- After receiving the busy tone if you dial 1, the called side receives an injection tone. When

    the called subscriber terminates his call, his telephone rings and you may talk.

    Or after you receive the busy tone if you keep waiting when the called subscriberterminates

    his call his telephone rings and you may talk.Or after receiving the busy tone if you dial 48 and hang up your phone the exchange putsthis subscriber in a waiting queue. When the called number becomes free your phone ringsand then the called number phone rings and you talk.

    - When the other party answers make your conversation.- Hook - on your handset.

    SUBSCRIBER TO EXTERNAL LINE CALL ( BY DIALING EXTERNAL

    GROUP CODE )

    -Hear the dial tone.- Dial 9 or the other external line group codes and hear Telecom dial tone( note that by programming you may change the access code 9 to 0 by the program 968/969

    In that case the operator number becomes 9 ).- If you receive busy tone you dial 48 to be in a waiting queue.- Dial the external number.- Make your conversation and hook - on.It is possible to make 6 different external line groups and restrict the subscribers by seizingthe external lines in these groups ( see program code 94 and 85 for making external groups

    and restriction )

    Group codes are as follows;

    Group 1 ( all external as a default ) Dial 9Group 2 ( no external as default ) Dial 81Group 3 ( no external as default ) Dial 82Group 4 ( no external as default ) Dial 83Group 5 ( no external as default ) Dial 88Group 6 ( no external as default ) Dial 89

    Note: It is possible to use access code 9 instead of any group code if the subscriber isallowed to access only one group. But if a subscriber is allowed to access more than onegroup he must dial the group access code.

  • 8/8/2019 Star1 User Manual

    26/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 26/83

    SUBSCRIBER TO EXTERNAL LINE CALL

    ( BY DIALING EXTERNAL LINE CODE )- Hear the internal dial tone.- Dial external line code 531 to 542 for STAR1( 531 is for 1.external, 532 is for 2.external

    e.t.c. ) .- If you receive the busy tone dial 48 to be in a waiting queue.- If you receive congestion tone it means either the external line is out of service or you are

    not allowed to use that external.- Hear the Telecom dial tone.- Dial the external number.- Make your conversation and hook - on.

    LAST NUMBER REDIAL ( FOR EXTERNALS )

    If the external number you dialled is busy or you want to call it again;- Receive the dial tone.- Dial 87.- Listen the external ring - back tone.

    CALL FORWARDING ( FOLLOW ME )

    CALL FORWARDING IF ABSENT

    - Receive the dial tone.- Dial 740 and the internal line number that the calls will be directed.- After receiving the ring back ( acceptance ) tone, hook on.

    For example, if you dial 74015 the calls coming to your telephone is directed to 15.

    Forcall forward if absent feature use 742 code. The telephone rings for 4 seconds ifnot answered routed to the forwarded subscriber.(e.g. 742 15 directs the calls to thenumber 15 if it is not answered in 4 seconds.)

    CANCELLING CALL FORWARD ( CANCELING THE FOLLOW ME )

    CANCELLING CALL FORWARD IF ABSENT- Receive the dial tone.- Dial only 740.- Hear ring back ( acceptance ) tone, hook on.

    For cancelling call forward if absent feature use only 742 code.

    CONFERENCE

    A) CONFERENCE WITH AN INTERNAL LINE :

    When you are talking to an external line or to an internal subscriber, if you need to make aconference with another internal subscriber;

  • 8/8/2019 Star1 User Manual

    27/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 27/83

    - Dial * ( or hook-flash ) to receive the dial tone on hold.- Dial 73 and then the internal subscriber number ( if he is busy you may return back by

    dialling * or hook - flash )- Talk the subscriber.- Dial * ( or hook-flash ) and start for conference. When the internal subscriber hook - on hebecomes out of conference.

    B) CONFERENCE WITH TWO EXTERNAL LINES

    When you are talking to an external line if you need to include one more external line to theconference party.;

    - Dial * ( or hook - flash ) to receive the dial tone on hold.

    - Dial 73 and seize the external line ( by dialling 9 or other access codes ).- Dial the external number , make a conversation.- Dial * ( or hook - flash ) and start to conference. If the second external is busy or notreachable, hook - on your phone. The call waiting on you will be back. When you hook - onthe conference ends.

    ANSWERING - INCOMING EXTERNAL CALLS

    An external incoming call ring rings the operator telephone. You may answer this call fromyour telephone set by;

    - Hook - off your telephone.- Dial 6.- The call will be connected to you.

    When you are making an external line conversation, if another call comes to your phone youhear bip sounds on your earphone. To answer the second call you have to park the currentline and seize the other.(See the answering second call sections.)

    CONSULTATION HOLD

    When you are talking to an internal or external subscriber if you need to talk to anotherinternal subscriber;

    - Dial * ( or make hook - flash ) and receive dial on hold tone.- Dial the internal number and talk.- * ( or hook - flash ) to return back your conversation.

    CALL TRANSFERS (INTERNAL or EXTERNAL)

    If you need to transfer a call to another internal subscriber when you are already talking;

    - Dial * ( or make hook - flash ) and listen dial on hold tone.- Dial the internal subscriber number.- Talk to the subscriber and hook on.

  • 8/8/2019 Star1 User Manual

    28/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 28/83

    Or hook on before he answers for external calls.

    Some notes for call transfer ;

    - If the called number does not answer or if you want return back to the pervious call youpress * ( or hook - flash ).- If the called number is busy ,if you hook - on your phone the call is parked on the busysubscriber .The busy subscriber hears bip tone on his ear. When the phone become free it isringed.- If the transferred external call is not answered in 1 minute the call is routed to the operator.- If you make any mistake during the transfer operation or you hook - on, the call returns backto you.

    PARKING EXTERNAL LINES FREE ON HOLD

    When you need to free your phone during a conversation you may park it .

    - Dial * or ( hook - flash ) and hear dial tone on hold.

    - Dial 55.- Listen the dial tone.

    The external line becomes parked for the duration of 1 minutes. If it is not seized back in oneminute, it returns back to you automatically. You may park as many external as you need.

    SEIZING BACK PARKED EXTERNAL LINES

    If you need to seize back a parked external line ;- Hook - off the phone and receive the dial tone.- Dial 56.- You seize the first parked external line.

    If you need to seize back a specific parked external line dial the external selection number( e.g. 531 for the first external ).

    If the parked external line is not seized back in one minute, it returns back to the subscriber.

    ANSWERING A SECOND CALL DURING A CONVERSATION

    When you are making an external conversation if a second call comes you hear bip tones. Ifyou want to answer;

    - Park the call by dialling * ( or hook - flash ) and 55.- And then dial 6. Or hook - on your phone it starts ring.

    PARKING AN EXTERNAL CALL ON BUSY SUBSCRIBER

    If the subscriber that the external call will be transferred is busy;- After hearing the busy tone.

  • 8/8/2019 Star1 User Manual

    29/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 29/83

    - Hook - on.

    The subscriber that the call is parked on hears the bip tone. When he hooks on the telephonerings and talks. If the call parked is not serviced in one minute it is routed to the operator.

    CALL PICKUP

    To answer a call ringing a telephone,- Receive the dial tone.- Dial 72, and than the ringing subscriber number. if you are in a call group( PBX ) to answer any ringing subscriber in the group you just dial 80.For example, if 11 is ringing dial 72 11 to seize the call.

    SPEED CALL FROM THE COMMON MEMORY

    - Receive the dial tone.- Dial 86 and then, the common memory number 10 to 99.- Wait for the exchange to call the number.

    ENTERING NUMBER TO THE PRIVATE MEMORY FOR SPEED DIALING

    - Receive the dial tone.- Dial 78, and then, the memory number 01-08.

    - Dial external line group number ( if there is no group number just dial 1 ).- Dial the external number that will be called.- Make * ( or hook - flash ) to finalize the number being entered. You hear dial tone asacceptance tone and continue to enter the other codes.e.g. : Entering 4177971 into the memory number 02, you dial 780214177971*.

    SPEED CALL FROM THE PRIVATE MEMORY

    - Receive the dial tone.- Dial 86 and then , the private memory number 01-08.

    - Wait for the exchange to call the number.

    INTRUSIONIf the called line is busy and if you want to make intrusion;

    - After hearing the busy tone, dial 49. If your level of intrusion is higher than the called linelevel you entered to the conversation of the called subscriber. The sides hear bip tones(optional) . If your intrusion level is lower than the busy subscriber you hear congestion tone.-You become out of conversation when you hook - on. The exchange allows three levels ofintrusion;Fully restricted, half restricted, unrestricted. Same level authorized subscribers may not

    intrude their conversations.

  • 8/8/2019 Star1 User Manual

    30/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 30/83

    WARNING BUSY SUBSCRIBER BY EAR

    If the called subscriber is busy and you want to warn him;- After hearing the busy tone dial 1. The busy subscriber hears bip tone on his earphone .- When the called subscriber hooks-on his phone rings and you talk.

    AUTOMATIC CALLING

    - All subscribers of the exchange have the feature of the automatic calling. Automatic callingis an useful feature when the called external number is busy or if you want the exchange tocall an external number automatically.- If there are more than one automatic call request at a time the exchange puts them inqueue and serves in order.- The exchange calls the numbers in maximum 15 times. When the called side rings it makesthe connection. If the called terminal is not reached in 15 times the request cancelled.- When the call is established but the originating terminal is busy you hear a bip tone in yourearphone. You have to hook - on the phone immediately and answer the call.

    A) AUTOMATIC CALL FOR A BUSY EXTERNAL SUBSCRIBER

    - When you hear busy or congestion tone during an external call ,the first dial * (or hook -

    flash) and then 77.- Hear the acceptance tone (ring back) and hook on the phone.- The exchange finds the external number for you and makes the connection.

    B) AUTOMATIC CALL FROM THE SPEED DIALING MEMORY

    - Hook - off the phone and receive the dial tone.- Dial 79 and the memory number 01 -99.- Hear acceptance tone and hook - on.- The exchange calls the external number stored in the memory and makes the connection.

    C) CANCELLING THE AUTOMATIC CALL

    If the automatic call requested is to be cancelled;- After receiving the dial tone, dial 77.- Hear the acceptance tone and hook - on.

    MAKING QUEUE ON BUSY TERMINAL( FOR INTERNAL AND EXTERNALLINES )

    If the called subscriber or the external line / external line group is busy it is possible to be in aqueue to seize the terminal when they become free.

    - When you receive the busy tone, dial 48 and hear the acceptance tone.

  • 8/8/2019 Star1 User Manual

    31/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 31/83

    - Hook - on.- When the subscriber queued hooks on his telephone your phone starts ringing. When you

    hook-off the other side stars ringing and you talk.- Or when the external line / lines queued becomes free your phone starts ringing and whenyou hook on the external line is connected to you. You hear Telecom dial tone.

    Cancelling the queue on internal lines;

    - Receive the dial tone.- Dial 59 and the internal subscriber number queued.- Hook - on.

    Note that there is no cancel for external lines queued.

    SERIAL CALL TRANSFERING AN EXTERNAL CALL IN SEQUENCE

    If you want an external call you transferred to come back to you;

    - After hold on the external line, dial 741 than the internal line number ad hook - on.- When the subscriber that the call is transferred hooks - on the external line comes back toyou by ringing your phone.- You may make as many serial call transfer as you wish.

    WARNING / WAKE - UP SERVICE

    If you want the exchange to warn you in a specified time;

    - Receive the dial tone.- Dial 84 and enter the time as hour and minute and hear the acceptance tone.

    e.g. : Enter 840905 to be warned at 905.

    Cancelling the warning service ;- Receive the dial tone.- Dial 85 and hear acceptance tone.

    LOCKING YOUR PHONE FOR UNAUTHORISED USERS ( ENTERING

    PASSWORD )

    Some times it is required to lock the phone to prevent being used by an unauthorized personfor making external calls. When a telephone is locked the internal calls are allowed.

    A) Entering the pass - word for locking your phone;

    - Receive the dial tone.- Dial 745 and than the three digit ( 000-999 ) password and hear the acceptance tone.

  • 8/8/2019 Star1 User Manual

    32/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 32/83

    - When someone dials the external access code the exchange gives a bip tone, requiring thepassword. When the three digit correct password is entered the external line is seized and

    Telecom dial tone is heard.

    B) Unlocking your phone

    - Receive the dial tone.- Enter 745 and your three digits password.

    DONT DISTURB

    If you do not want to be disturbed by your ringing telephone;

    - Receive the dial tone.- Dial 746, hear the acceptance tone and hook - on.

    When someone calls you your telephone rings once and stops. You may answer the phoneany time as long as the calling party keeps ringing.

    To cancel the dont disturb feature;

    - Receive the dial tone.- Dial 748, hear the acceptance tone and hook - on.

    DOOR OPENER

    If you want to open the door by your phone, dial 71 and hook on the telephone. A specialrelay in the exchange operates for 1 second ( or 2 sec by programming ).(Be sure to connect your door opener to OZR a - b terminals of the exchange).It is possible to restrict some subscribers to open the door.(By program 82aa4 / 5).

    CONNECTING TWO EXTERNAL LINES TOGETHER

    If it is needed to connect two external lines together for a conversation;

    - Establish a call with one external.- Make hook - flash (or * ) and receive the dial-on hold tone.- Dial 73.- Seize another external and make a conversation. If the number you called is busy or notreachable hook - on. The call waiting returns back to you.- Make hook - flash (or * ) . Two external lines and you become in conversation.- One more time make hook - flash (or * ) . You become out of conversation and twoexternals are connected. Two connected externals may talk for 3 minutes. Before the timeexpire of 3 minutes the sides hear a waning bip tone. If any party dials 9 by his MF telephonethe conversation prolongs one more 3 minutes.

  • 8/8/2019 Star1 User Manual

    33/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 33/83

    HOT LINE SUBSCRIBER

    It is possible to program a subscriber telephone so that when he hooks - off the telephonethe operator telephone starts ringing or an external number is called automatically.

    A) Hot line to operator telephone

    When the subscriber hooks - off, the operator telephone rings automatically and two sidestalks. This feature may be used for hotel / motel subscribers where no internal / external callis not allowed (see the programming 80aa0 code in the programming section).

    B) Hot line to an external line

    (the subscriber receives the dial tone of the external)

    When the subscriber hooks off his telephone the exchange automatically seizes anexternal line. Then the subscriber dials the number and makes a conversation ( seeprogramming code 80aa7 ).

    C) Hot line to an external number

    When the subscriber hooks off his telephone the exchange starts dial automatically theexternal number defined in the exchange speed dial memory 99.

    For this feature the subscriber must be defined as hot line (see the programming code80 aa 7) and the external number must be entered into the common memory 99.

    SENDING ELECTRONIC MESSAGES TO KTS300 TELEPHONES

    It is possible to send some pre-defined messages to the operator or other terminals that haveKTS300 type telephone set.The following codes may be entered to send messages to the calling side with KTS300telephones.

    CODE ENTERED STANDARD MESSAGE

    7600 RINGING7001 MEETING7602 AT HOME7603 ABSENT7604 CALL LATER7605 ON ATRIP7606 AT LUNCH7607 VACATION

    e.g. : If you are in a meeting, dial 7601 and hook - on your phone. When a terminal withKTS300 telephone calls you they see " MEETING " message on their LCD display.For cancelling the messages enter 7600 and hook - on.

  • 8/8/2019 Star1 User Manual

    34/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 34/83

    AUTHORISATION TRANSFER

    (Making calls from a telephone as your telephone authorization)

    It is possible to use any internal telephone of the exchange as your telephone with the sameauthorization. For example, if the telephone where you are has no access to the externallines you may change its authorization to your telephone level. When the telephone ishooked-off the authorization level of the telephone returns to the old values.

    To use that feature:-Enter a personal password to your telephone by using the code 745xyz (wherexyz is your pass word).Your password for carrying authorization becomesxyz.

    Note that if you do not want to use the locking feature of your telephoneyou have to re-enter 745 xyz to cancel the locking feature.If you want to change your password you have to follow the similar steps.

    -If you hook off a telephone in a place where you are ,enter 7443 code and thenyour password .The authorization level of that telephone becomes as yours.You may make calls up to your authorization level of your internal line. To make the serialcalls you have to re-fresh the dial tone by # button.

    -All cost of the calls you made is invoiced to your telephone.(The detailed call logging information shows the call as your internal number Y the internalnumber that you talked).

  • 8/8/2019 Star1 User Manual

    35/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 35/83

    OPERATOR ACTIVATED SERVICE

    ( It may be activated only by operator (number 0) or by remote programming)

  • 8/8/2019 Star1 User Manual

    36/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 36/83

    ENTERING NUMBER TO THE COMMON MEMORY OF THE EXCHANGE

    - Hook - off and receive the dial tone.- Dial 78 and the common memory number 10 - 99.- Dial external group code ( 1 - 6 ) ( If there is not any external group just dial 1 ).- Enter the external number.- Enter * (or hook - flash ) .- You receive the dial tone as the acceptance tone. You may enter the others numbers in

    sequence .Example: If you want to enter 4203838 to memory 25, dial 78 25 1 4203838*.

    NIGHT SERVICE OF THE EXCHANGE

    If it is required to restrict all or many internal numbers to make external calls do the followingprograms:- Receive the dial tone.- Dial 7446

    Exchange becomes in night service restricting all out going calls.- If there are some internal numbers allowed making outgoing calls during the night service,

    define them with the program code 7447 and the code 83aa 0.- Define the internal subscribers who will answer the incoming calls during the night service.( By program 7447 and code 97aabb.. Maximum 4 subscribers may be defined to be

    ringed at the same time when there is an incoming call.)

    Therefore when the exchange is in night service;

    - Only subscribers allowed may make external outgoing calls. They will have the same classof service as day. If they are restricted for day they are allowed to make only city calls in thenight service.- Incoming calls ring the subscribers defined by the program. Maximum four internal terminalsmay be ringed at the same time. One answers the call when he hooks off.

    The night service is cancelled by entering 7448 from the operator telephone.

    PBX FEATURE

    When your telephone is busy or you are absent if you want to re-route the call to anothersubscriber you have to use PBX feature of the exchange. PBX feature is activated by theprogramming codes 860 or 862. It is possible to make a PBX group for the internal orexternal calls by the program 860 or a PBX group for only external calls by the program 862.Maximum 10 subscribers may be in a PBX group and it is allowed to make 9 different PBXgroups.

  • 8/8/2019 Star1 User Manual

    37/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 37/83

    KEY SYSTEM FEATURE

    A few subscribers in the exchange may be put in a group so that they may act like a smallexchange in the exchange. Each subscriber in the group may call each other directly but thecalls coming out side of the group is routed to the assigned secretary telephone.- Make a group of subscribers that will be in the key system by programming and code861..... (see the programming section code 861 )- All subscribers except the secretary telephone make follow me to the secretary telephone( dial 740 and secretary number ).

    When you make a key system group;

    - All subscribers in the group may call the others directly.- All coming calls to the subscribers in the group will be routed to the secretary number.

    Cancelling the feature;

    - Cancel all follow me features.- Cancel key system group feature by not entering any subscriber number( e.g. to cancel the first key system group enter 74478611* ).

    ASSIGNMENT OF DIRECT LINE

    It is possible to assign one or more external lines to be used by only some internal terminals.It is also possible to direct incoming calls of those externals to be answered by thosesubscribers.Using these features in the exchange it is possible to make an external line connected to theexchange as the subscribers private line.

    - By program code 94 assign one (or more) external to make a group of externals.- By program code 85 define the subscriber which group he uses.- By program code 92 redirect the incoming calls coming from the external to his phone.

    INTERNAL LINES WITHOUT DIAL TONE

    Some of the internal lines ( such as operator using head-set ) do not need the dial tone. Useprogram 82 aaa 2/3 to remove the dial tone ( or to give back ). When the subscriber withoutdial tone is called, automatically answers the call if it is in free position.

    RESTRICTION ON EXTERNAL CONVERSATION DURATION

    It is possible to restrict the duration of the external conversation time to some subscribers.Use program code 99 to restrict the duration of the external call to 2,3,5 minutes or limitless.The restriction applies to both incoming and outgoing calls.

  • 8/8/2019 Star1 User Manual

    38/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 38/83

    EXTERNAL LINE OPEN TO ONLY INCOMING CALLS

    It is possible to program the external lines to be used for only incoming calls but not foroutgoing calls. Use program code 846 to make the externals out of service.If the external is out of service it is not possible to make an outgoing call but the incomingcalls may be answered.

    ENTERING THE CLASS OF SERVICES OF THE SUBSCRIBER

    The operator by entering the program code 80 may program following class of services forthe subscribers.

    - Operator hot line subscriber.(Only callable and he may call only the operator)

    - May call only internal numbers.- May call only city numbers.- May call only area code numbers.- May call only international numbers.- May call only numbers defined in common memory.- May call only numbers defined in common memory and city numbers.- May call only city numbers and the numbers starting with 021(special for some applications)- External hot line subscriber. (When the subscriber hooks off he is connected to the externalline automatically or it is connected to the external number defined in memory 99).

    -May call only the numbers defined in memory 90 - 99.(Guard feature for the factories)

    -May call only numbers defined in common memory and the numbers starting with 021(special for some applications)

    ENTERING THE INTRUSION CLASS OF SERVICE

    By programming code 81 the following intrusion class of services may be given to thesubscribers;

    - Not allowed to make intrusion.- Semi - allowed making intrusion.- Fully authorized to make intrusion.Note that the high level intrusion subscribers may enter the conversation of the lower levelintrusion subscribers. Same level subscribers may not intrude their calls.

    MAKING EXTERNALS LINES OUT OF SERVICE

    If the exchange has unused external lines it is necessary to make those externals out ofservice. Note that initially all externals are open to the service.The externals may be put out of service by entering the program code 846 e 1.

  • 8/8/2019 Star1 User Manual

    39/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 39/83

    MAKING GROUP OF EXTERNALS AND RESTRICTING SUBSCRIBERS

    It is possible to make some group of externals so that some subscribers may only use thoseexternals lines allowed.The group of externals are defined by the program code 94. The exchange allows making sixdifferent groups of externals.The external groups may be assigned to the subscribers by the program code 85.Note that it is possible to allow a subscriber to use more than one external group.

    ROUTING AN EXTERNAL CALL TO A SUBSCRIBER

    The exchange allows the calls coming from an external line to be routed to any internal line. It

    is possible to route each external coming call one by one to the different subscribers.Program code 92 is used for routing the external calls to the subscribers. Initially all calls aredirected to the operator number 0.

    CLEARING THE FOLLOW - ME SUBSCRIBERS

    By entering program code 954 you may clear all follow me and follow - me if absentsubscribers .

    ENTERING DATE AND TIME

    By programming code 87,88 you may enter the date and time of the exchange. E.g. to enterApril 05,2005 the operator dials 7447 87 05 04 05 e.g. to enter 18 09 the operator dials 744788 18 09.

    MAKING EXTERNAL LINES DP or DTMF

    By programming code 93 the operator may program the external lines DTMF or DP.Note if you make the external DTMF both DTMF and DP telephones work. If the externalis DP type the DTMF digits received is transferred as DP digits to the network.

    ENTERING UNIT CHARGE FEE

    It is important to enter the unit charge fee in places where the call charge is calculated and12/16 KHZ charging pulses are counted.If 12 KHZ / 16 KHZ charging signal does not come the exchange can not print the chargepulse count and the cost unless the charge fiction feature is applied.Unit change fee is entered by the program code 98 as maximum 6 digits.e.g. if the call costs 10 cents per charge pulse enter 7447 98 000010 as a charge fee.

    PROGRAMMING HOOK - FLASH TIME

    It is possible to program the hook - flash duration of the each terminal one by one by programcode 83. The hook - flash time may be programmed as 80,150,250, 600,800

  • 8/8/2019 Star1 User Manual

    40/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 40/83

    or 1000 milisecond .

    WARNING : 80 msecond hook - flash time is the default value of the exchange. If theexchange has the DP telephone sets or the telephones with flash button, it is advisable tomake 600 ms hook - flash time for those telephones.

    CLEARING THE PASSWORD

    It very often happens that the subscribers entering the password forget their pass words. Youmay clear all pass words by the program code 955.

    PRINTING CALL CHARGE INFORMATION

    If the exchange has a printer or PC it is possible to print various types of data related withthe externals calls. Those are;Program code 890 Prints the last 10 calls details.Program code 891 Feeds the paper.Program code 892 Prints the last 70 calls.Program code 893 Prints the total charge count of the externals.Program code 894 Prints all external calls longer than 20 sec.Program code 895 Prints only external calls where 12/16 KHz signal comes.Program code 896 Prints only international calls.Program code 897 Prints only area + international calls.

    Program code 898 Prints messages in condensed mode (no space between messages).Program code 899 Prints messages leaving some free space .

    Program code 81aaa 3 Subscriber whose calls is printed ( DEFAULT ).Program code 82aaa 4 Subscriber whose calls is not printed .

    Program 964 or 965 DTR is used by Printer or PC .(If DTR is used all information is sent to the terminal immediately.Otherwise it means the terminal is not ready or power is off .So thedata is saved .When available all data is dumped.)

    SENDING HOOK - FLASH TO AN UPPER EXCHANGE

    If the exchange externals are connected to some internals of another PBX it is very oftennecessary to send hook - flash to the other exchange to make hold the call by the otherexchange side.This feature is possible by entering program code 956. When the program is entered #button of the DTMF telephones is used for sending 200m sec flash to the externals. Forcancelling, use again same code 956.

    TELEPHONES USING *,#,A,B,C,D BUTTONS

    Some times where Telecom uses *, # , A,B,C,D buttons of the telephones for activating someTelecom features it is necessary to program the internal terminals not to allow using

  • 8/8/2019 Star1 User Manual

    41/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 41/83

    *,#,A,B,C,D buttons for the exchange features. ( see programming code 83aaa2/3 ). Initiallyall internal numbers are allowed to use *, # , A,B,C,D buttons.

    TURNING OFF THE BUILD IN INTEGRATED MUSIC

    Where no hold on music is needed or an external music is connected it is necessary toturn off the exchange built in music. Use programmed 962/963 for making on/off the internalmusic.

    RESTRICTION ON EXTERNALLY DIALED NUMBERS

    Some times it is necessary to restrict some subscribers to make calls to some numbers.

    ( e.g. number 150 may not be allowed to call the external numbers staring with code 271 ).It is possible to enter to the exchange 20 restriction code each having maximum 4 digits.Those restriction codes are defined in the exchange as;

    01 xxxx 1.th code02 yyyy 2.th code- - ----- - ----- - ----20 zzzz 20. th code

    Each 5 codes in order makes a restriction code group.

    The codes in 01-05 1.th restriction group06-10 2.th restriction group11-15 3.th restriction group16-20 4.th restriction group

    The restriction is applied by the operator as followings;

    A) Enter the restriction codes by the operator telephone as;

    75 ss kkkk* where ;ss : memory of code number 01-20kkkk : maximum 4 digits restriction code.* ( or hook - flash ) : if the code less than 4 digits it is the terminator.

    Note that the programming code 7447 is not needed for entering the codes .( If 75 ss* is entered the previously entered code is erased ).

    B) By programming code 85 define the restriction code group to the subscribers. See theprogramming section for the code restriction table.

  • 8/8/2019 Star1 User Manual

    42/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 42/83

    Example : Let us assume the internal number 150 will be restricted to call the numbersstarted with 251,262 and the number 180 is restricted to the numbers starting with the codes

    271 and 281.

    The operator enters 75 01 251* ( first group between memory 01-05 )75 02 262* ( first group between memory 01-05)75 06 271* ( second group between memory 06-10)75 07 281* ( second group between memory 06-10 )

    and then, by programming ,define the restriction groups ;

    7447 85 15031 85 18032.

    DISA (Direct Inward Station Access)

    It is possible to program some of the external lines of the exchange so that the externals mayanswer automatically to the incoming calls by giving a special dial tone and wait for the digitsto be dial by the calling subscriber DTMF telephone and make connection to the internalsubscribers without the help of the operator.Use program code 93 to define the DISA featured externals.If an external line has a DISA feature it is also possible to place voice operator (callattendant) module to the exchange. In that case when the call comes the voice operatoranswers the call, gives information and the caller dials the internal number or waits for the

    operator.When DISA feature is activated;- If there is an incoming call the exchange answers it automatically by giving a special dialtone or message.- It receives the dial digits from the calling subscriber and rings the internal terminaltelephone.- If the digits are not dial or if the dial digits are wrong the call is routed to the operator.- Using that future it is possible to access directly to the internal lines without help of theoperator ( see the call attendant module features ).

    CHANGING THE EXTERNAL ACCESS CODE ( 0 TO 9 )

    Some times the customer requires changing the external selection code 9(default) to 0. Use program code 968/969 for changing the access code 9 to 0.Note that when change happens the operator number becomes 9.

    PROGRAMMING THE DOORPHONE SUBSCRIBER

    It is possible to connect as many as required door phone device to the system. The doorphones are called for talking with their terminal numbers. The door phones are the specialdesign devices as the followings;

    a-) DYF02 (Door phone with a call button)It is used for only talking and calling an internal number from the door.

  • 8/8/2019 Star1 User Manual

    43/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 43/83

    b-) DYF04 (Door phone with a camera and a call button)It is used for talking and calling an internal number from the door.

    It is also possible to see the place where the door phone is connected. The videotelephone called TS702T must be connected to the exchange.

    Any internal terminal (s) is defined as door phone terminal by program 82 aa 6/7.It is also possible to define the internal number that will ring when the call button on the doorphone is pressed by the program 82 aaa 8.

    CHANGING THE INTERNAL AND EXTERNAL RING CADENCE

    The ring durations of the internal and external rings may be changed vice versa. The

    program 953 is used for that purpose.

    CHANGING THE FUNCTIONS OF * AND # BUTTONS ON THE PHONE

    As a default * button may be used to hold on the conversation and # button is used to refreshthe dial tone. Program 966 and 967 changes the functions of * and # vice versa.

    SUBSCRIBER LISTENING MUSIC

    If the subscriber has the hand free telephone and if a radio/CD player is connected to the

    exchange for the hold on music it is possible to program the subscriber to listen music whenhe is free. For that feature;-Subscriber hooks of the telephone and receives the dial tone. If he does notdial any number in 6 seconds the subscriber is connected to the music sourceof the exchange.

    -To call a number he must hook off the telephone.-When there is a call to him the music stops and he hears the ringingtone. When he hooks on and off the telephone he answers the call.Programming code 81 aa 5/6 makes the music subscriber.

    SPECIAL RELAY (DOOR OPENER) OPERATING TIMEProgramming code 957/958 makes the special relay operating time as 1 or 2 seconds.

    SUBSCRIBER USING SPECIAL RELAY (DOOR OPENER )

    Not all subscribers may operate the special relay (door opener).The subscribers whomay not use the special relay is programmed by 82 aa 4/5 .As a default all subscribersmay use the special relay.

    RESET THE EXCHANGE NOT DESTROYING THE CUSTOMER DATA

    PREVIOUSLY ENTERED

    Programming code 952 resets the exchange not destroying previously entered data.

  • 8/8/2019 Star1 User Manual

    44/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 44/83

    RESET THE EXCHANGE BY CLEARING BY ALL DATA ENTERED (AS OUT

    OF FACTORY)Programming code 959 resets the exchange clearing all data entered, making the exchangeas out of factory. Note that this program does not destroy the previously entered speeddialling memories ,time and date and restriction table.

    AN EXTERNAL CALL RINGS MANY SUBSCRIBERS

    It is possible to program the exchange so that an external calls may ring up to 4 subscribersat the same time. The ringing subscribers is defined by the program 97 as the night servicesubscribers. The program for ringing the subscribers for an external call is 851078/851079.

    As a default an external call may ring the operator.

    SELECTING EXTERNALS AS DAISY CHAIN OR FROM THE BEGINNING

    It is possible to select the externals in a group in the following forms:-Daisy chain (default): The first free external is selected after the last used one.-The first external is always selected.The program is 851080 / 851081.

    AUTOMATIC TESTING OF EXTERNALS IN SERVICE

    The exchange may test the externals automatically to detect if some of them are broken. Thetest may be performed when it is required or periodically at hours 07 00 and 19 00. See theprograms 851082 , 851083 and 851084.

    FICTIVE CHARGINGIf the externals of the exchange do not have the 12/16 KHz charging signal the exchangemay perform fictive charging for each call. (It is also possible to make fictive charging forsome externals while the others use 12/16 KHz charging pulse.)-Program 93h 4/5 programs externals for fictive charging.-Program 88 3-5 xxx enters the charging duration for local, area and International

    calls.

  • 8/8/2019 Star1 User Manual

    45/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 45/83

    LCR (Least Cost Routing) FEATURE

    If the number of the operators in a telephone network is more than one because of thecompetition the route call price may vary from one operator to another.To make calls from the cheapest route is named LCR Least Cost Routing .For example ;calls from GSM to GSM is cheaper than a call from fix line to GSM. The telephone exchangeanalysis the digits and according to the defined route tables ,it finds the cheapest way tomake a call.

    1. Initial (Default) Route Table

    The following route table is assigned as the initial LCR:

    Numbers dialled Operator RouteNumber

    Numbers starting with 1,2,3,4,5,6,7,8,9 digits Telecom 2Numbers starting with 053 gsm1 3Numbers starting with 054 gsm2 4Numbers starting with 055 gsm3 5Numbers starting with 050 gsm4 6Numbers starting with 00 Internationa 7

    Numbers starting with 01 to 09 Area Calls 8Numbers starting with ?? Free 9

    It is possible to define up to 8 routes in the exchange. They are numbered as 2-9 .

    2. LCR Programs:The following programs is used for the LCR :7447 9503 LCR feature is used in the exchange.7447 9502 LCR feature not used (DEFAULT)

    7447 9513 Apply the default LCR table .7447 846 h yyy..* Programming the external lines for the routes allowed to make a call.

    where h stands for the external line and y the routes.Default values :All externals are allowed to use 2.,7. and 8.routes.It means all type calls (local ,area,international) are allowed from all externals.

  • 8/8/2019 Star1 User Manual

    46/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 46/83

    Exchange LCR Table(with default values)Programming Code LCR Memory No(01-50) Route No(2-9) Dialed digit(xyzt)

    7447 9513 01 2 1 *

    9513 02 2 2 *

    9513 03 2 3 *

    9513 04 2 4 *

    9513 05 2 5 *

    9513 06 2 6 *

    9513 07 2 7 *

    9513 08 2 8 *

    9513 09 2 9 *

    9513 10 3 053 *

    9513 11 4 054 *

    9513 12 5 055 *

    9513 13 6 050 *

    9513 14 7 00 *

    9513 15 8 01 *

    9513 16 8 02 *

    9513 17 8 03 *

    9513 18 8 04 *

    9513 19 8 06 *

    9513 20 8 07 *

    9513 21 8 08 *

    9513 22 8 09 *9513 23 Free

    9513 24 Free

    9513 25 Free

    9513 26 Free

    9513 27 Free

    9513 28 Free

    9513 29 Free

    9513 30 Free

    9513 31 Free

    9513 32 Free

    9513 33 Free

    9513 34 Free9513 35 Free

    9513 36 Free

    9513 37 Free

    9513 38 Free

    9513 39 Free

    9513 40 Free

    9513 41 Free

    9513 42 Free

    9513 43 Free

    9513 44 Free

    9513 45 Free

    9513 46 Free9513 47 Free

    9513 48 Free

    9513 49 Free

  • 8/8/2019 Star1 User Manual

    47/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 47/83

    9513 50 Free

    Note: The table shows the default values.

    The route number and the dialled prefix may be re-programmed.An example application for the default routes:Let us assume only numbers starting with 053 may be called through the external 4 and allother numbers are called through the external 1,2,3. The following program is entered foreach external line to define the routes allowed to them.

    7447 846 1 245678 * (1. external allowed 2,4,5,6,7,8 routes)846 2 245678 * (2. external allowed 2,4,5,6,7,8 routes)846 3 245678 * (3. external allowed 2,4,5,6,7,8 routes)846 4 3* (4. external allowed only for the route 3 which is the numbers

    starting with 053 )

    3.Establishing a New LCR Route Table

    The following program is entered;

    7447 9513 xx (LCR memory no)+ y(route no)+zzzz(number) *Where;LCR memory number is : 01 to 50,Route no is : 2 to 9Number is : 1 or 2 or 3 or 4 digits to be analysed.

    The Exchange LCR Table shows the default LCR table and the numbers. This table may bere-arranged according to the needs. To program it ,enter the exchange programming code7447,then 9513 and then the corresponding LCR memory number , route number and thedigits that will be analysed (up to 4) and end it with * (star) key.

    Example: If numbers starting with 056 is needed to direct a new route 9, enter

    7447 9513 23 9 056*or for example 055 is not any more needed enter the following :

    7447 9513 12 9 056 *

    When you create a new LCR table please be careful about the followings;

    - The digit analysis may be maximum four digits as 0049- Route is found with the defined minimum digits.

    For example :If 0049 is defined for the route 6, and 004 for the route 7, the route 7 isalways selected whether 004 or 0049 is dialled.- Please be careful to define all numbers possible to dial when you create the new LCRroutes.- After you enter the route table , define the routes that each external may use by theprogram 7447 846 h yyy.. *

    4.Down loading LCR table to a printer/PC

  • 8/8/2019 Star1 User Manual

    48/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 48/83

    One may require to see the existing LCR table defined in the exchange.Enter the following program:

    7447 9514to damp the LCR table to the printer or PC. The default table format is shown below;

    LCR Memory Route Number

    01 2 1

    02 2 2

    03 2 3

    04 2 4

    05 2 5

    06 2 6

    07 2 7

    08 2 809 2 9

    10 3 053

    11 4 054

    12 5 055

    13 6 050

    14 7 00

    15 8 01

    16 8 02

    17 8 03

    18 8 04

    19 8 06

    20 8 07

    21 8 0822 8 09

    - - -

    - - -

    - - -

    50 - -

    5. LCR Features for Long Distance Operators(Long Distance Operator Dialler Feature)

    Some countries has more than one operator for making area and international calls. Thoseare called Long Distance Operators.

    The Long Distance Operators is usually accessed by special access number such as 08xxxxxxxxx . The long distance call is charged by the operator either prepaid or post paidmethod . For this reason ,the customer must enter a PIN code before dialling the number.As explained above to make a call through the Long Distance Operator network the customermust dial around 30 digits. This is very disturbing and prone to make mistakes. Theexchange together with the LCR feature may dial the operator access number and then thePIN number automatically and the user makes his call as making standard calls.

    5.1 Entering the Access and PIN Number to The Exchange :It is possible to enter the operator access and customer PIN number to the exchange.

    5.1.1 Entering PIN number:

    2.route PIN code is entered operator special memory 01

  • 8/8/2019 Star1 User Manual

    49/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 49/83

    3.route PIN code is entered operator special memory 024.route PIN code is entered operator special memory 03

    5.route PIN code is entered operator special memory 046.route PIN code is entered operator special memory 057.route PIN code is entered operator special memory 068.route PIN code is entered operator special memory 079.route PIN code is entered operator special memory 08

    The program for entering the PIN code (from the number 0 operator telephone):

    78+route operator special memory number +1+PIN number *

    Entering PIN number is the same as entering speed call numbers to the special memory ofthe operator telephone.- Hook-off the telephone- Dial 78 and then the memory number corresponding to the required route.

    e.g. If you select route 6 dial 7805.- Then dial 1- Enter PIN number- Enter * or flash. You hear the dial tone.

    Note1:You may enter also # for the PIN number.Note2:Long Distance Operator may enter PIN number remotely by entering the password.

    (Long Distance Operators may ask for the details)

    Example: If the PIN number is 222 333 4444 and the route is 5 , enter 7804 1 222 333 4444*

    5.1.2 Entering the Long Distance Operator Access Number to the Exchange:

    2.route Access Number is entered to Exchange Common Memory 113.route Access Number is entered to Exchange Common Memory 124.route Access Number is entered to Exchange Common Memory 135.route Access Number is entered to Exchange Common Memory 146.route Access Number is entered to Exchange Common Memory 15

    7.route Access Number is entered to Exchange Common Memory 168.route Access Number is entered to Exchange Common Memory 179.route Access Number is entered to Exchange Common Memory 18

    Enter the following from the operator telephone:

    78 + exchange route common memory number +1+ Access Number *

    The access number is the long distance operator call number and it is usually in the from of08xx xxx xxxx.The access numbers are entered to the common memory 11-18 of the exchange.

    - Hook-off the telephone- 78 and the corresponding common memory number is dialled.

    Example: If the long distance operator route is 5 selected enter 7814

  • 8/8/2019 Star1 User Manual

    50/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 50/83

    - Dial 1 ,- Then the access number ,

    - Enter * to terminate the program.

    Example: If the access number is 0811 222 3333 and the route is 5 enter 78 14 1 0811 2223333 *.

    5.2 Activation of the PIN and Access Number:

    Entering the PIN and the operator access number to the exchange is not enough for usingthem.They should also be activated to use.

    5.2.1 Activation of Dialling the Access Number for a route:

    74479511 y 1 Access no active9511 y 0 Access no not used (default)

    y: route number- Hook off the operator telephone- Enter 7447 for the programming mode- Dial 9511, route number and 1

    The access code for this route becomes active .So whenever a number belonged to that

    route is dialled the exchange first dials the access number automatically.

    Example: If you want to activate the access number for the route 5, enter 7447 9511 51 .

    To cancel: Dial 7447 9511 50

    5.2.2 Activation of the Dialling PIN number:

    7447 9512 y 1 PIN code active9512 y 0 PIN code not active (Default)

    y: Route number

    - Hook off the operator telephone- Enter 7447 for the programming mode

    - Dial 9512 , route number and 1The PIN number for that route is activated .So whenever a number belonged to that route isdialled the exchange dials the PIN number automatically.

    Example: If you want to activate the PIN number for the route 5 enter 7447 95 12 51.

    Cancelling : Dial 7447 95 12 50 (PIN code is not dialled)

    5.3 Example Application for A Long Distance Operator:

    Let us assume a company makes the international calls through a Long Distance Operators.Access code of the operator is 0811 1234567 , PIN code of the customer is 9876543210 .

  • 8/8/2019 Star1 User Manual

    51/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 51/83

    Whenever a number starting with 00 is dialled the exchange first dialles the access code thenPIN number automatically and then the dialled number.

    The following program is entered by the operator telephone:(note that default table parameters are used. )- LCR feature is activated :

    7447 9503- Program the external lines that use that route.

    For example, the 1.and 2 external lines will be used for local, area and the international callsthrough the long distance operator.(The other externals are out of service)

    Enter the following program:7447 846 1 278 * (external line 1 is open to routes 2,7,8 )

    846 2 278 * (external line 2 is open to routes 2,7,8 )

    - Enter the access number to the memory ;78161 0811 1234567 *

    (route 7 access number )

    -Activate the access number7447 951171

    - Enter the PIN number78061 9876543210 *

    (PIN number for route 7 calls)-Activate the PIN number7447 951271

    When the number starting with 00 (international call) is dialled the exchange first dials theaccess number of the operator and then the PIN number and then the dialled number. Theuser ,off course ,will not be aware of those actions. He only keeps dialling his number.

    5.4 Sending # at the end of the dialled digitsSome long distance operators require # tone to recognise the end of the digit string to speedup the connection. So the exchange may add # to the end of the dialled digit string.

    Enter the following program:

    7447 9506 # is not sent at the end of dialled digits (default)9507 # is sent //

    5.5 LCR Hot Line SubscriberSome internal lines may call only the externals so they dont have to dial 9 access code. Thisfeature is important if the exchange will be used as multi line dialler.For that case, enter the following program;7447 9504 Standard dialling(access code 9 is used to seize the externals ) (default)

    9505 Access code 9 is not needed to dial.

  • 8/8/2019 Star1 User Manual

    52/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 52/83

    STAR1 EXCHANGE PERIPHERALS

  • 8/8/2019 Star1 User Manual

    53/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 53/83

    VOICE ATTENDANT

    ( ROBOT OPERATOR ) FEATURESSTAR1 exchange has a voice attendant (robot operator) board. Voice attendant moduleanswers the incoming calls, reads the recorded message and gives appropriate voicemessages to the calling side about the internal number that the calling party wishes to talk.When the voice attendant answers the calling party may dial the internal number directly,without the help of operator.

    NECESSARY EQUIPMENT

    The exchange has a voice attendant board which may be placed in the sockets at the top ofthe boards. The voice attendant board may be four or eight channels. The four channel voiceattendant is ready to use as default .If eight channel board is used the channels must be

    given to the service by the program 85 100 6x where x is the channel number.

    ACTIVATING/DEACTIVATING THE VOICE ATTENDANT

    The program 7447 918 activate the voice attendant feature.The externals that will be answered by the voice attendant is programmed by 7447 93 ee 3as a DISA line one by one. ( ee shows the external number 01-12 .)The program 7447 919 deactivates the voice attendant feature by clearing all DISA lines.

    ( So to re-activate dont forget to program 7447 918 and 7447 93 ee 3 ).

    RECORDING & LISTENING THE MESSAGES

    After programming 7447 918 the following messages are read to the voice attendant:

    ProgrammingCode

    Message # Advisable messagestructure

    Maxduration

    MessageListening Code

    7447 85100 01 1. message Good day. Please dialthe internal number.

    25 sec. 7447 85 100 41

    7447 85100 02 2. message You are connected to theoperator.

    6 sec. 7447 85 100 42

    7447 85100 03 3. message The number you dialledis busy.

    3 sec. 7447 85 100 43

    7447 85100 04 4. message The number you dialleddoes not answer.

    6 sec. 7447 85 100 44

    7447 85100 05 5. message You are connected to thenumber you dialled

    3 sec. 7447 85 100 45

    7447 85100 06 6. message The number you dialledis wrong.

    3 sec. 7447 85 100 46

    7447 85100 07 7. message We are closed. Pleasecall in working hours.

    6 sec. 7447 85 100 47

  • 8/8/2019 Star1 User Manual

    54/83

    MULTTEK STAR1 INSTALLATION AND SYSTEMFEATURES

    : 10.10.2004: 54/83

    Example:- After entering 7447 85 100 01 you get the dial tone for 4 seconds.

    - When the tone is interrupted you read the message for maximum 25 sec of duration.- Whenever you hook-