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Staples-Office Depot Merger Analysis Professor Carl Shapiro Confidential – Subject to Protective Order 1 REDACTED PUBLIC VERSION PX06500-001 Case 1:15-cv-02115-EGS Document 356-1 Filed 04/07/16 Page 1 of 82

Staples-Office Depot Merger Analysis

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Staples-Office Depot Merger Analysis

Professor Carl Shapiro

Confidential – Subject to Protective Order 1

REDACTED PUBLIC VERSION

PX06500-001

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Preview of Conclusions and Analysis

Confidential – Subject to Protective Order 2 PX06500-002

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Staples-Office Depot Merger Analysis Follows Tested Approach

1. Relevant Market: Where might the merger alter competitive conditions? 2. Market Shares: What are customers’ significant options? 3. Competitive Effects: Is Office Depot a unique check on price and quality? 4. Entry and Expansion: Will other options emerge to save the day for large customers? 5. Efficiencies: Will merger-specific cost savings counteract loss of competition? 6. Proposed Divestiture: Will the divestiture create an entity to replace Office Depot?

Confidential – Subject to Protective Order 3 PX06500-003

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Staples Dominates in Office Depot’s Win-Loss Data with 833 Appearances

2013-2015 (N = 1253)

Confidential – Subject to Protective Order 4

Note: Competitors listed have at least 5 appearances. There are 30 competitors with 2 to 4 appearances, and 126 competitors mentioned in total. Source: Exhibit 10, Shapiro Report.

PX06500-004

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Staples Dominates in Office Depot’s Win-Loss Data with 240 Wins 2013-2015 (N = 1253)

Confidential – Subject to Protective Order 5

Note: Competitors listed have at least 2 wins. In total, 40 competitors are mentioned. Source: Exhibit 10, Shapiro Report.

PX06500-005

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Office Depot Dominates in Staples Win-Loss Data with 214 Appearances

2012-2014 (N = 393)

Confidential – Subject to Protective Order 6

Note: Competitors listed have at least 2 appearances. In total, 43 competitors are mentioned. Source: Exhibit 11, Shapiro Report.

PX06500-006

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Office Depot Dominates in Staples Win-Loss Data with 142 Wins 2012-2014 (N = 393)

Confidential – Subject to Protective Order 7

Note: Competitors listed have at least 2 wins. In total, 27 competitors are mentioned. Source: Exhibit 11, Shapiro Report.

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Relevant Market

Confidential – Subject to Protective Order 13 PX06500-013

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• Virtually each type of product is a distinct relevant market – Not functionally interchangeable (e.g., pens and binders) – Impractical to analyze each separately

• If competitive conditions are similar across different product types: Appropriate to use cluster market Aggregate distinct product markets into a single market for

purposes of competitive analysis

Confidential – Subject to Protective Order 14

Cluster Market Approach

PX06500-014

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Average Number of SKUs Purchased by Large Customers 2014

Confidential – Subject to Protective Order 15

Source: Exhibit 2, Shapiro Report.

Product Category Staples Office Depot OfficeMax

Consumable Office Supplies 4,685 4,786 4,198

All Products 8,511 7,783 5,681

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3. Targeted Customers and Price Discrimination

Confidential – Subject to Protective Order 17

Targeted Customers

Source: Horizontal Merger Guidelines § 3.

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Hypothetical Monopolist Test (“HMT”) Depends on a Threshold Recapture Rate

• Using 5% price increase, HMT is satisfied if:

𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 >10%

𝑃𝑃𝑅𝑅𝑃𝑃𝑃𝑃𝑃𝑃𝑅𝑅 𝑀𝑀𝑅𝑅𝑅𝑅𝑀𝑀𝑃𝑃𝑀𝑀 + 10%

• Profit Margin estimates range = % to % • Leads to Threshold Recapture Rate = % to %

Confidential – Subject to Protective Order 18 PX06500-018

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Market Shares

Confidential – Subject to Protective Order 19 PX06500-019

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Consumable Office Supplies Market Shares Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 20

Source: Exhibit R1B, Shapiro Reply Report.

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Consumable Office Supplies Market Shares Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 22

Source: Exhibit R1B, Shapiro Reply Report.

PX06500-022

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Consumable Office Supplies Market Shares: Core v. Paper Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 23

Sources: Exhibits R1B, R3A, and R3B, Shapiro Reply Report.

Staples 47.3% 48.4% 46.2%

Office Depot 31.7% 38.3% 25.2%

Other Suppliers 21.0% 13.3% 28.6%

Staples + Office Depot 79.0% 86.7% 71.4%

Supplier Consumable Office Supplies Core Paper

PX06500-023

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Market Concentration Measures Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 24

Source: Exhibit R6, Shapiro Reply Report.

Measure ValuePre-Merger:Staples Share 47%Office Depot Share 32%HHI 3,274

Post-Merger:Staples & Office Depot Share 79%HHI 6,274Increase in HHI 3,000

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Market Concentration Measures 2017 Projection Fortune 100 Customers

Confidential – Subject to Protective Order 25

Note: Assumes Amazon Business meets 2017 projected revenue in full. Sources: Exhibit R6, Shapiro Reply Report; Wilson (Amazon Business) Dep. Ex. 13.

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PX06500-026

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Primary Vendor Relationships Consumable Office Supplies, 2014

Confidential – Subject to Protective Order 27

Source: Exhibit R2, Shapiro Reply Report.

Office Depot $924,256,982 587 45 1%Staples $873,219,854 529 42 6%

$77,274,000 38 3 8%$65,557,363 15 3 2%$19,081,752 19 0 9%$15,024,355 10 0 7%$12,200,000 2 0 6%$10,371,447 5 0 5%

$9,843,000 2 0 5%$7,345,863 2 0 4%$7,150,000 3 0 3%$6,213,871 5 0 3%$4,050,000 7 0 2%$2,210,615 4 0 1%$1,994,727 2 0 1%$1,794,816 2 0 1%$1,570,311 2 0 1%$1,440,025 2 0 1%$1,423,862 0 1%$1,357,722 1 0 1%$1,313,327 2 0 1%$1,071,715 1 0 1%$1,060,067 2 0 1%$1,037,654 2 0 1%$1,017,628 1 0 0%

$672,164 1 0 0%$592,464 1 0 0%$568,265 1 0 0%$568,181 1 0 0%

$0 0 0 0%$0 0 0 0%$0 0 0 0%$0 0 0 0%$0 0 0 0%$0 0 0 0%$0 0 0 0%

Staples + Office Depot $1,797,476,836 87.6%Total $2,051,282,031 100.0%

Supplier Sales Customer Count Shares

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Fortune 100 Customers with Insufficient Responses 2014

Confidential – Subject to Protective Order 30

Source: Exhibit E-3, Shapiro Report.

Customer Purchases from Staples & Office Depot$8,097,555$7,107,940$5,036,345$4,071,583$3,819,645$3,514,480$2,772,447$2,320,590$1,867,901$1,756,689$1,453,456$1,277,653$1,158,978$1,141,995

$527,149$517,134$425,473$202,589

$11,414Average $2,477,948Median $1,756,689

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Consumable Office Supplies Market Shares Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 31

Source: Exhibit R1B, Shapiro Reply Report.

PX06500-031

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Fortune 100 Customers with Discretionary Leakage

Confidential – Subject to Protective Order 32

Source: Exhibit RC-3, Shapiro Reply Report.

Customer Estimate"Immaterial"

10%1.1%0.7%4.8%

"De minimis""De minimis""De minimis"

"[Q]uite limited...by exception"1%

<3%"De minimis""De minimis"

3.3%<5%<5%

"De minimis"1.1%

"De minimis""De minimis"

10%11%

"Not material""De minimis"

<3%<5%

PX06500-032

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Retail Price Premiums Relative to Large-Customer Contract Prices

2014

Confidential – Subject to Protective Order 33

Note: Price premiums are based on a basket of actual purchases by large customers in 2014. Sources: Exhibits 6A-6F, Shapiro Report.

SupplierIn-Store Price

PremiumOnline Price

Premium

Staples

Office Depot

OfficeMax

PX06500-033

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Amazon.com Sales in Fortune 100 Market Shares Compared with Amazon Data Submission

• Amazon purchases in F100 share data may appear in 3 places:

Confidential – Subject to Protective Order 34

Supplier Name $ Purchases % ShareAMAZON $1,131,860 0.3%OTHER - supplier not specified $9,714,296 2.3%Unreported leakage adjustment $9,519,097 2.2%

$20.4 million Customers may have reported “Amazon” explicitly, or captured it within a measure of “other” purchases.

Source: AMAZON001158.xlsx; Exhibit R1B, Shapiro Reply Report.

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Unilateral Competitive Effects

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Staples and Office Depot Recognize They Are Closest Competitors

• Staples (November, 2013): “There are only two real choices for customers. US or Them.”

• Office Depot (March, 2014): “only 2 primary players in the Enterprise space.”

• Office Depot (February, 2015): “I am sure you have heard the news today regarding the Staples acquisition…. I thought it was odd after the Max/Depot merger that global and large national organizations had basically only two options for office supplies. If this deal is approved that will dwindle to one. For companies wanting savings, new terms, or additional incentives now is the time to ink those details in a long term contract. [sic] with Depot.”

Confidential – Subject to Protective Order 37

Sources: See Shapiro Rpt. at 24-25, 40 (citing PX04082, PX05250, PX07175).

PX06500-037

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Win-Loss Data Analyses

• Frequencies – Competitor Appearances: in how many bids did each

competitor appear? – Competitor Wins: how many bids did each competitor win?

• Switching Analyses – When Staples or Office Depot lose, who wins those bids? – Where do Staples’ and Office Depot’s wins come from?

Confidential – Subject to Protective Order 38 PX06500-038

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Types of Win-Loss Data

• Office Depot Win-Loss data

• Staples Win-Loss data

• Office Depot Top Wins/Top Losses data

• Staples Top Wins/Top Losses data

• Fortune 100 RFP data

Confidential – Subject to Protective Order 39 PX06500-039

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Large Customer Annual Retention Rates

Confidential – Subject to Protective Order 40

Note: Customers are considered retained if current year purchases are >50% of prior year purchases. Sources: Exhibits 16A-16C, Shapiro Report.

Supplier 2012 2013 2014

Staples

Office Depot

OfficeMax

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Confidential – Subject to Protective Order 41

Note: Based on most recent event at each Fortune 100 customer, 2012-2015. In total, 45 suppliers are mentioned. Source: Exhibit R7A, Shapiro Reply Report.

Staples and Office Depot Dominate in Fortune 100

RFP Data Appearances N = 52

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Staples Dominates in Office Depot’s Win-Loss Data with 833 Appearances

2013-2015 (N = 1253)

Confidential – Subject to Protective Order 42

Note: Competitors listed have at least 5 appearances. There are 30 competitors with 2 to 4 appearances, and 126 competitors mentioned in total. Source: Exhibit 10, Shapiro Report.

PX06500-042

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Office Depot Dominates in Staples Win-Loss Data with 214 Appearances

2012-2014 (N = 393)

Confidential – Subject to Protective Order 43

Note: Competitors listed have at least 2 appearances. In total, 43 competitors are mentioned. Source: Exhibit 11, Shapiro Report.

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Confidential – Subject to Protective Order 44

Note: Based on most recent event at each Fortune 100 customer, 2012-2015. Source: Exhibit R7A, Shapiro Reply Report.

Staples and Office Depot Dominate in Fortune 100 RFP Data with 50 Wins Out of 52

N = 52

PX06500-044

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Staples Dominates in Office Depot’s Win-Loss Data with 240 Wins 2013-2015 (N = 1253)

Confidential – Subject to Protective Order 45

Note: Competitors listed have at least 2 wins. In total, 40 competitors are mentioned. Source: Exhibit 10, Shapiro Report.

PX06500-045

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Office Depot Dominates in Staples Win-Loss Data with 142 Wins 2012-2014 (N = 393)

Confidential – Subject to Protective Order 46

Note: Competitors listed have at least 2 wins. In total, 27 competitors are mentioned. Source: Exhibit 11, Shapiro Report.

PX06500-046

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Office Depot and Staples Losses to Competitors Fortune 100 Win-Loss Data, 2012-2015

Confidential – Subject to Protective Order 47

Source: Exhibit R7B, Shapiro Reply Report.

Staples 7.0 100%Other Suppliers 0.0 0%Office Depot 5.0 91%Other Suppliers 0.5 9%

Winner

Office Depot

Staples

Incumbent Number of Bids

Share of Incumbent Losses

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Most of Office Depot’s Losses Are to Staples Office Depot Win-Loss Data, 2013-2015

Confidential – Subject to Protective Order 48

Source: Exhibit 13, Shapiro Report.

N = 78

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Most of Staples’ Losses Are to Office Depot Staples Win-Loss Data, 2012-2014

Confidential – Subject to Protective Order 49

Source: Exhibit 15, Shapiro Report.

N = 35

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Each Company’s Top Wins Are From the Other 2012-2015

Confidential – Subject to Protective Order 51

Sources: Exhibits 19-20, Shapiro Report.

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8. Powerful Buyers

Confidential – Subject to Protective Order 54

Source: Horizontal Merger Guidelines § 8.

Powerful Buyers Can Still Be Harmed

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OfficeMax Losses Prior to Merger with Office Depot in Office Depot Presentation to FTC, 2013 Opportunities for >$150K and >$1M B2B Accounts, 2008-2013

Confidential – Subject to Protective Order 55

Source: Office Depot OfficeMax Presentation to FTC on Competition for Contract Sales to Large and National Customers, September 13, 2013, pp. 18, 21.

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Office Depot Losses Prior to Merger with OfficeMax in Office Depot Presentation to FTC, 2013 Opportunities for >$150K and >$1M B2B Accounts, 2007-2013

Confidential – Subject to Protective Order 56

Source: Office Depot OfficeMax Presentation to FTC on Competition for Contract Sales to Large and National Customers, September 13, 2013, pp. 18, 21.

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Runner-Ups for Office Depot Wins Prior to Merger with OfficeMax

in Office Depot Presentation to FTC, 2013 Opportunities for >$150K and >$1M B2B Accounts, 2012

Confidential – Subject to Protective Order 57

Source: Office Depot OfficeMax Presentation to FTC on Competition for Contract Sales to Large and National Customers, September 13, 2013, p. 40.

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Entry & Expansion

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Large Customer Annual Retention Rates

Confidential – Subject to Protective Order 60

Note: Customers are considered retained if current year purchases are >50% of prior year purchases. Sources: Exhibits 16A-16C, Shapiro Report.

Supplier 2012 2013 2014

Staples

Office Depot

OfficeMax

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Staples Touts Benefits of Minimal Reliance on Wholesalers to Customers

Confidential – Subject to Protective Order 64

Sources: PX04484 (Staples); PX04641 (Staples).

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Dispersion of Locations Staples, Office Depot & OfficeMax Customers

2014

Confidential – Subject to Protective Order 65

Sources: Exhibits 4A-4B, Shapiro Report.

Zip Codes States

All Customers 5 2 71

Large Customers 552 29 612

All Customers 3 1 41

Large Customers 582 27 609

All Customers 10 2 73

Large Customers 461 23 517

Office Depot

OfficeMax

VendorB2B

Customer Group

Average Counts Average Distance to

Center (Miles)

Staples

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Time and Costs to Build Distribution Centers

• W.B. Mason: “It would take at least years to expand into that many new markets, and even that pace would entail a serious increase in our usual rate of expansion.”

• : “ preferred expansion model is to acquire

smaller dealers,” and “[e]ven this expansion model takes time and resources, [they] have only executed three such acquisitions in the last l0 years.”

• : explains that “‘greenfield’ entry (i.e., building a new

distribution center in a new area) is time consuming, financially risky, expensive, and logistically challenging[;]” the distribution center they added in 2001 cost over $5 million.

Confidential – Subject to Protective Order 67

Sources: PX03021 Decl. ¶ 36 (W.B. Mason); .

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Staples Dominates in Office Depot’s Win-Loss Data with 833 Appearances

2013-2015 (N = 1253)

Confidential – Subject to Protective Order 69

Note: Competitors listed have at least 5 appearances. There are 30 competitors with 2 to 4 appearances, and 126 competitors mentioned in total. Source: Exhibit 10, Shapiro Report.

PX06500-069

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Office Depot Dominates in Staples Win-Loss Data with 214 Appearances

2012-2014 (N = 393)

Confidential – Subject to Protective Order 70

Note: Competitors listed have at least 2 appearances. In total, 43 competitors are mentioned. Source: Exhibit 11, Shapiro Report.

PX06500-070

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Confidential – Subject to Protective Order 73

Ability of Consortia to Expand

PX06500-073

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PX06500-074

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Manufacturer Market Shares Largest Vendors to Staples and Office Depot

Fortune 100 Customers, 2014

Confidential – Subject to Protective Order 75

Source: Exhibit RE-3, Shapiro Reply Report.

Vendor $ Sales % ShareGP OPERATIONS HOLDINGS (GEORGIA-PACIFIC) $6,740,000 1.57%

DOMTAR INC $3,361,399 0.78%

INTERNATIONAL PAPER $270,400 0.06%

AVERY DENNISON $147,866 0.03%

ACCO BRANDS $31,474 < 0.01%

NEENAH PAPER INC $34 < 0.01%

3M CORPORATION - -

BIC CORPORATION - -

SANFORD CORP - -

SOUTHCOAST PAPER - -

SOUTHCOAST SOLUTIONS LLC - -

TST IMPRESO, INC - -

Total $10,551,174 2.44%

PX06500-075

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Efficiencies

Confidential – Subject to Protective Order 78 PX06500-078

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Confidential – Subject to Protective Order 79

Efficiencies Framework

Source: Horizontal Merger Guidelines § 10.

10. Efficiencies

PX06500-079

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Proposed Remedy

Confidential – Subject to Protective Order 80 PX06500-080

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Proposed Remedy is Insufficient

• Proposed divestiture contingent on customers willing to assign contracts and Staples and Essendant agreeing to transition services agreement

• Essendant will not compete with Staples and Office Depot for

large customers

• Essendant will be dependent on Staples • Essendant lacks attributes to serve large customers

Confidential – Subject to Protective Order 81 PX06500-081

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Staples-Office Depot Merger Analysis Summary of Opinions

1. Relevant Market: The sale and distribution of consumable office supplies to large customers in the United States. 2. Market Shares: Staples and Office Depot have a combined share of at least 79% in the relevant market. 3. Competitive Effects: Price increases likely as Staples and Office Depot compete vigorously with one another and other competitors are distant alternatives. 4. Entry and Expansion: Entry by new suppliers, or expansion by existing market participants, will not be timely, likely, and sufficient to deter or counteract a post-merger price increase by Staples. 5. Efficiencies: Not likely to be passed through even if verifiable and merger specific. 6. Proposed Divestiture: Inadequate remedy that will not alleviate the anticompetitive harm.

Confidential – Subject to Protective Order 82 PX06500-082

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