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public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media Workshop
Created by Standing Partnership
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media in Plain English
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Table of Contents• Overview of the Landscape• Focus on a Few Tools to:
– Connect– Listen– Engage– Publish– Evaluate
• Considerations – Before You Engage
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media• Critical to SEO (search engine optimization – the art of
making Web pages attractive to search engines).• Serves as a tool for internal collaboration and
knowledge sharing.• Allows direct conversation and relationship building with
your community.• Serves as a platform for thought leadership.• Provides instant feedback.• Builds relationships.
4
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Why Integrate Social Media?• Brands that are the most engaged in social media
saw their revenue grow during 2008 by 18 percent while the least engaged brands saw losses of negative 6 percent.
http://www.engagementdb.com/downloads/ENGAGEMENTdb_Report_2009.pdf
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
The Mass Media Model
Edited and controlled content broadcast to mass audiences.
– Mike ArauzThoughts on New Media and Assorted Links
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
The Social Media ModelIdeas shared, adapted, changed and shared again, and again, and …
– Mike ArauzThoughts on New Media and Assorted Links
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media Continuum of Tools
PublishConnect Listen Engage
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Focus Efforts on a Few
The “Big Three”
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Connect: LinkedIn
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Connect and Engage: Facebook
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Listen: Follow Online Content• The quickest way to monitor content on the Web is to
use a feed reader.
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Listen: Tools
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Connect and Engage: Twitter
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Publish: Search Engine Optimization• “Neither a press release nor a full-page ad in the
New York Times will boost your search engine ratings as much as a regularly updated blog. The shortest, cheapest, fastest and easiest route to a prominent Google ranking is to blog often.”
— Robert Scoble and Shel Israel Naked Conversations
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media: Evaluate Success
• Define Goals
• Measure Progress
• Celebrate Success
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Social Media: Before You Engage• Establish social media policy for team members• Create a plan including goals that are SMART (specific,
measurable, actionable, realistically high and time-bound)
• Decide what your focus area will be; for each campaign, what is the one thing you plan to achieve
• Review measurement tools on a regular schedule; tweak plan to align with strategy and meet goals
public relations • strategic communications • issues managementstanding together. moving forward.
standingunder
Thank You
Questions?
www.standingpr.com/blog