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® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

THE TOOLS TO HELP YOU

MIND YOUR OWN

BUSINESS


Transworld Systems Inc. Company Overview • In business since 1970

• 63,000 Clients

• 100+ Offices Nationwide

• Peer-Reviewed and accepted by HFMA

• $390 million recovered for MGMA clients for 2.7% cost

• Recovered $2.4 billion* in the last 5 years for companies across all industries including Fortune 500 & 100 Companies

• Success rate of more than 4 times that of the industry average** * Company Average **Based on ACA Statistics


Markets Served • Accounting • Advertising & Marketing Firms • Ambulance Services • Attorneys • Auto Dealers, Parts Stores &

Suppliers • Banks & Credit Unions • Cellular Telephone Services • City, County & State

Governments • CPAs • Colleges & Universities • Construction Companies &

Specialty Trades • Convention Services • Fuel Oil Companies • Girl Scout Councils & YMCAs

• Government • Health & Fitness Clubs • Heating & Air Conditioning • Hospitals, Medical & Dental

Practices • Hotels • Industrial Manufacturers &

Distributors • Insurance Companies &

Agents • Lawn Care • Libraries • Mail Order Houses • Medical Laboratories • Newspapers & Magazines • Pest Control

• Postal Services • Print Shops • Private Schools • Professional Athletic Teams • Restaurants • Retailers • Security Alarm Companies • Telephone/Communications • Trade Schools • Travel Agencies • TV Stations • Utility Companies • Veterinarians • Video Stores • Waste Management

Transworld and the Medical Industry:

Professionals Working with Professionals

• Transworld has been a professional partner to the medical practice industry for more than 37 years.

• We have been Peer Reviewed by HFMA • We are an MGMA AdminiServeSM Partner

and have been serving MGMA members for more than eleven years.

• We are HIPAA-compliant. • We currently work with over 25,000 medical

facilities nationwide • Recommended by industry experts

You can be confident we know your business.


Start Early – Recover More

Fact: Companies wait to take action because they don’t want to pay a percentage and they don’t want to alienate their customer. Fact: GreenFlag is designed to take action early and diplomatically, recovering earlier and maintaining valuable customer relationships.

According to the U.S. Department of Commerce, the older an account, the harder it is to collect.


National Statistics Prove It

According to the American Collectors Association, the average collection agency collects less than 14% of all debts assigned at an average cost of 33 cents per dollar.

Transworld Collected

56%

(company average)

TSI Cost:

4¢ per dollar collected

(company average)

Average Agency

Collected 14%

(ACA Average)

Average Agency

Cost:

33%

(ACA Average)

Since Transworld does not take a percentage or alienate customers, our clients:

• Use us earlier • Experience a 56% recovery rate • At an average cost of 4 cents per

dollar collected


Complete Online Account Management We offer an easy way to transmit or stop

accounts!

• You will have 24/7 online account management from anywhere in the world.

• Complete control to stop, start & suspend accounts

• Upload spreadsheets with account information & submit large groups of accounts instantly

• Easy to learn with, great training tutorials • Complete reporting • Superior online support



First Demand, Courtesy Notice


Thank You Letter - Optional

Collection Status Reporting

• Transworld reports monthly, weekly, daily via our Online Client Portal

• TSI sends a written monthly status report to all of our customers

• We track the current balance, age of the debt, when the service started, date of last activity

• We give you full control to enter payments in full, partial payments, or to suspend an account


Athletico LTD – Real Results

• Last purchase date 9-02-09 – 6171 accounts at a cost of $52, 240.78 – 3613 accounts submitted for a total of $3.6

million dollars – PAID IN FULL (in 60 days) $1.1 million – Total Performance (in 60 days) $1.3 million – Collection cost to date 2.4% – ROI - $24:1



Why It Works

We recover more because we start earlier. • Fixed fee, early third party intervention • Minimizes internal efforts at less than $10* per account • We work ALL of the accounts the same way, regardless of the

size or the balance. • Preserves your valued customer relationships • Provides complete monthly reporting on all accounts • Interactive, secure Online Client Portal (OCP) allows you to

submit accounts instantly

*Company Average

“GreenFlag has collected more than $600,000 for our office in delinquent insurance claims. The collection cost was a mere 1.1%!” Ruby Dust, Administrator Surgery, Inc. in Tulsa, Oklahoma

GreenFlag Insurance Resolution

80% of all revenue for most hospitals and medical practices comes from insurance claims filed electronically or manually.

Delays in payment cause frustration and restrict cash-flow.

GreenFlag Insurance Resolution Recovery is a revolutionary new tool to assist in the rapid recovery and resolution of these claims.

Internal complications... • Rising internal recovery costs and FTE expenses • Continued depreciation of old claims • Coordination of benefits with primary or secondary

provider • Billing staff tendency towards concentration on

current claims after numerous attempts to recover older claims have failed

• Continued restriction of cash-flow

Symptom: Delay in claim resolution

Possible Causes: • Incorrect information • Missing codes, signature etc. • Money applied to deductible • Insurance checks released to patients • Insurance companies simply holding on to your

money as long as possible • “Claims never received” • Claims held in “Review”

Claims you can submit:

• Commercial Insurance • Managed Care Plans • HMO’S • PPO’S • Medicare • Workman's

Compensation

How do you benefit?

• Using GreenFlag Profit Recovery at 30-45 days allows your staff to focus their attention and efforts on claims in the 0-30 day window. This reduces the number of claims reaching 60 days.

• Quicker resolution of claims means patients get billed faster for their share of the balance, reducing the number of outstanding self-pay issues.

Why GreenFlag Profit Recovery?

• Insurance carrier by-laws and internal policies typically require immediate response to our licensed third party contacts.

• Our third party demand moves the responsibility for the claim from a clerk to a supervisor, who settles the claim more quickly.

• Our average fixed fee of less than $10.00 per claim allows you to utilize this unique service on claims as early as 30-45 days past-due.

12/9/09 Prima Financial 1

Insurance Resolution Demand


Phase II – Verbal Demands

When intensive recovery efforts are required. Phase II - Verbal Demands employs a team of highly trained recovery specialists operating from nationwide call centers.

Verbal Demands Phase: • Professional, third party intervention • A more intensive recovery program • No collection, no charge • Offers legal recourse for tough cases


Legal Options Making the difference in the toughest cases: GreenFlag Legal Options can make a difference where court action is warranted, and there are assets that can be recovered.

Legal Options Phase: • Cause suit to be filed • Pay all court costs • Pay attorney fees, service or process fees • Pay any other fees necessary to satisfy a judgment • An attorney will appear in court on your behalf Most Importantly: • If no money or assets are collected, there is NO charge.


Your Systems Partner Account Manager

Steven Wener I am here to support your success!

Direct Line: (760) 300-9166 [email protected]

Let’s Partner Together and Maximize Your Cash Flow!

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