STAFF RELATION IN THE DEPARTMENT AND

THE ROLL OF THE SERVICE ASSOCIATIONIN THE CHANGING SCENARIO

By D. Theagarajan

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VISIONVISION STATEMENTSTATEMENT

““India Post a sociallyIndia Post a sociallyCommitted, technology driven,Committed, technology driven,Professionally managed &Professionally managed &Forward looking OrganisationForward looking Organisation””

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POSTAL SYSTEMPOSTAL SYSTEM

1) Introduced by LORD CLIVE IN 1756

2) First Post Office was opened in Kolkata during 1774 for sending communication to private persons.

3) Postage Stamp was introduced in 1852.

4) Postage of Stamp was introduced in Post Office during 1854.

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OTHER CENTRAL GOVT. EST.OTHER CENTRAL GOVT. EST.

1) Railway system was introduced in 1853

2) Telegraph system was introduced in 1853

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TRADE UNIONTRADE UNION

1. Trade Union conscious was started among the textiles workers during 18th century in Bombay, Nagpur.

2. Ist strike was organised in 1877 for demanding wage revision.

3. Ist Trade Union was started in Chennai during 19th century.

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TRADE UNION IN P & TTRADE UNION IN P & T

1. Babu Tarapada Mukherji joined in Department on 1-2-1895

2. Postal Club started in 1905 at Calcutta.

3. In Bombay it was started in 1907

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STRIKESSTRIKES

1) 10 days strike in 19082) Merger of Postal and

Telecom Department in 19123) 145 days strike at

Mumbai in 1920

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AFTER INDEPENDENCE (1947 -68)AFTER INDEPENDENCE (1947 -68)

1. 1. 21 Unions in 19542. 2. Realignment

3. Formation of NFPTE3. 4. Formation of FNPTO

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POSTAL DEPARTMENTPOSTAL DEPARTMENT

SECRETARY (POSTS)

POST BOARD MEMBERS

CPMGs

PMGs

Directors

Sr. Supdt/Supdt of Post/RMS

Asst. Supdt/IP of Post/ RMS

Chief / Senior Postmaster – HPO

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UNIONUNION

Federation CHQ CIRCLEDIVISION BRANCH

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NEGOTIATING MACHINERY

1. JCM2. DEPARTMENTAL COUNCIL3. REGIONAL COUNCIL4. DIVISIONAL HEAD

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STRIKEs AFTER INDEPENDENCESTRIKEs AFTER INDEPENDENCE

1. 19602. 19683. 1993

4. 1998 5. 2000

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ACHIEVEMENTSACHIEVEMENTS

1. PROMOTIONS

2. BONUS

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BIFURCATIONBIFURCATION

1. P & T bifurcated

2. Unions bifurcated

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CHANGESCHANGES

1. Abolition of RMS section in 1984.

2. Restructuring of Postal Services

3. New Economic Policy 4. New Recognition of Rules

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GLOBALISATIONGLOBALISATION

1) Corporatisation of P.O.• 2) Privatisation of P.O.• 3) Changes in APPU Countries

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MODERNISATIONMODERNISATION

1. Introduction of MPCM – 1993

2. AMPC in Mumbai, then in Chennai

3. CRC• 4. Track & Trace

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COMPETITIONCOMPETITION

1) International Couriers 2) Organised Couriers 3) Local Couriers

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COMPETITION IN INSURANCE SECTORCOMPETITION IN INSURANCE SECTOR

MNC IN INSURANCE

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CHANGING POLICYCHANGING POLICY

1. Project Arrow

2. Business Development Activities

3. RPLI

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ROLL OF UNIONROLL OF UNION

1) Adopting to changes 2) Anticipating changes 3) Understanding the

competition 4) Retraining

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ROLL OF MANAGEMENTROLL OF MANAGEMENT

1)1. Delegating effectively2. Motivating3. To develop an individual find

the right job fit for the person4. Setting Target

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BUILDING TRUST AS MANAGERBUILDING TRUST AS MANAGER

1)1. Telling employees the truth2)2. Don’t reveal confidential3)3. Show respect to your

employees4)4. Trust them as adult and show

appreciation for the ideas and for their work they do.

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BUILDING MORE TRUSTBUILDING MORE TRUST

1)1. Know care about your employees and their families.

2. Involve employees in planning and problem solving.

3. Ask for and use their contribution.

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THANK YOU