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Staff and Family MERDEKA campaign
Communication Deck
campaign period : 1 July 2020 to 31 August 2020
Staff and Family MERDEKA campaign - Communication Deck v03.pptx
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1. Mechanics
1) “Staff and Family MERDEKA campaign” is launched in tandem with the on-going “Anyone Could Be AMillionaire / Mungkin Anda, Jutawan?” customer campaign.
2) Any individual permanent and/or contract employee of AmBank Islamic Berhad and AmBank (M)Berhad is eligible to participate in this campaign.
3) In order to be classified as primary accountholder and starting to earn Entries, all eligible participants(i.e. the employee and his / her registered family members) must open his / her own AmWafeeqSavings Account-i with a minimum initial deposit of RM 100.
4) In addition, any employee can manually register as many family members as he/she wishes (i.e.spouses, parents, brothers, sisters and children aged 18 years old & above of employee) for theirparticipation in this campaign too.
5) In order to be eligible as shortlisted potential winners for prizes, any eligible participant mustmaintain a minimum aggregate balance of RM 300 as at month end + at least 1 Entry earned.
6) Entries of participants will be selected on random basis by the system and shortlisted participantsshall be contacted by Head Office for a Q&A session via telephone.
7) All cash prizes won shall be credited into the respective winners’ AmWafeeq Savings Account-i.
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2. Criteria
No. Products Criteria Entries
a. AmWafeeq Savings Account-i
(also known as Akaun Simpanan-i AmWafeeq)
Primary Accountholder of 18 years old & above who maintains RM 100 as End of Period(EOP) balance
1 entry
b. Selected Retail Banking Products Primary Accountholder of 18 years old & above who performs the following selected Retail Banking products
double entries
Selected Retail Banking products :1) AmOnline (upon registration)2) Credit Cards (upon application) : applicable to both Primary & Supplementary Cardholders3) Auto Financing (upon application)4) Term Deposits (Ringgit Malaysia) (upon placement/e-placement/renewal) : tenure of 3 months & above only5) Bancatakaful Family (upon policy issuance)6) Bancatakaful General (upon policy issuance) (policy issued by Syarikat Takaful Malaysia Berhad is not eligible)7) Term Financing-i secured by ASB certificate (upon application)8) DuitNow (upon registration)9) CASA / CASA-i (Ringgit Malaysia) (upon account opening) : limited to 3 CASA accounts per Primary
Accountholder for the whole campaign10) Debit Card of AmWafeeq Savings Account-i only (upon 3 successful posted transactions in a calendar month)
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3. Campaign Periods
Period Dates
11 July 2020 – 31 July 2020
21 August 2020 – 31 August 2020
a. Entries earned shall be from 1 July 2020 until 31 August 2020. Entries earned under previouscampaign will not be carried forward into this campaign.
b. If there is an incremental of any amount in AmWafeeq as at 31 July 2020 versus 31 May 2020, an “one-off” lump sum bonus of “1,000 entries” will be awarded to such staff or family members.
ScenarioEOP balance as at 31
May 2020 (RM)EOP balance as at 31
July 2020 (RM)Incremental in
EOP (RM)1,000 Bonus
Entries
1 3,000 3,000 0 n.a.
2 5,000 4,999 -1 n.a.
3 7,000 7,001 +1 ✓
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4. Multi-Tier Entries
Range of End of Period balances (RM) Multi-Tier Entries
0 to 499 x1
500 to 999 x5
1,000 to 5,999 X10
6,000 to 11,999 X20
12,000 to 23,999 X30
24,000 to 47,999 X40
48,000 & above x50
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4. Multi-Tier Entries (example)
ScenarioEOP balance as at month end
Entries Earned
Range of EOP balances
Multi-Tier Entries
Total Entries Earned
1 300 3 0 to 499 x1 3 x 1 = 3
2 666 6 500 to 999 x5 6 x 5 = 30
3 1,251 12 1,000 to 5,999 x10 12 x 10 = 120
4 8,999 89 6,000 to 11,999 x20 89 x 20 = 1,780
5 15,898 158 12,000 to 23,999 x30 158 x 30 = 4,740
6 29,321 293 24,000 to 47,999 x40 293 x 40 = 11,720
7 53,067 530 48,000 and above x50 530 x 50 = 26,500
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5. Prizes: individual prizes only
Category Type of Individual PrizeNo. of Winners
per month
Closing Date for Entries
computation
Monthly Cash Prizes RM 250 cash 20 31 July 2020
Final Cash Prizes RM 500 cash 18 31 August 2020
Final Television Prizes Sharp LED 50 inch television 1 31 August 2020
Grand Prize Perodua Myvi 1.5L H automatic 1 31 August 2020
Note: (1) Never use the word “Lucky Draw” just mention “Prizes to be Won”(2) The cash prizes won shall be credited into the respective winner’s AmWafeeq Savings Account-i
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6. Standard Operating Procedures
a. Focus is on AmWafeeq-i i.e. in driving deposits. Opening of AmWafeeq-i to be followed by prioritisationof Islamic booster products.
b. Scenario 1 – Participant originally takes up any booster products/facility for the campaign (eitherconventional or Islamic), thereafter Branches to approach participant to also open AmWafeeq-i. Onceparticipant opens the AmWafeeq-i, participant will be eligible to get the bonus eligibility points forAmWafeeq-i.
c. Scenario 2 – Participant originally opens AmWafeeq-i, subsequently, within the campaign period,participant intends to take up another facility / product in the list of booster products for this campaigne.g. auto financing. (For existing AmWafeeq-i accountholders, the SOP is to prioritise offering theparticipant Islamic products first e.g. Hire Purchase-i, whereby participant will be eligible to get thebonus eligibility points for AmWafeeq-i. If participant eventually insists on taking up conventionalproduct despite that we have offered Islamic product, the participant will still be eligible to get thebonus eligibility points for AmWafeeq-i.) However, Branches are to create participants’ awareness onavailability of Islamic products, highlighting on the unique selling propositions, and encourageparticipants to increase deposits in AmWafeeq-i and take up Islamic products.
d. No issue for general services such as AmOnline, DuitNow, etc;
e. At all times to avoid expressly promoting conventional booster products together with the AmWafeeq-i.
f. Eligibility from conventional products is by virtue of participant’s option and not the Bank’s offering.
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7. Terms & Conditions
a. Potential winners will be selected based on the Bank’s system which will assign every entryearned by primary accountholders of 18 years old & above with a unique serial numberwhich is then used for sorting and shortlisting of customers.
b. Shortlisted participant who successfully answers simple questions will win the prize.
c. Winner announcement will be published via the Bank’s frontline flash / portal / website /emails / facebook / instagram, etc as per schedule that will be stated in the Terms andConditions.
d. For further details on terms & conditions and other documents, please refer to:
www.ambank.com.my/saf
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8. Registration of Family Members
a. Any employee of AmBank Islamic Berhad and AmBank (M) Berhad who opens an AmWafeeq SavingsAccount-i is automatically eligible for this staff campaign based on his / her employer tagging in system.
b. If the family members of an employee open AmWafeeq Savings Account-i, they will NOT beautomatically eligible for this staff campaign but rather, the said employee has to manually register themon his / her own via Excel.
c. An employee can register as many family members as possible for this campaign.
d. Prior to manual registration, ensure that the employee’s respective family members are aged 18 yearsold & above, must open his / her own AmWafeeq Savings Account-i first with its tagging as a PrimaryAccountholder.
e. For those family members that had been registered under “One Wins All Win” staff campaign earlier,they do not need to be re-registered again as this new “MERDEKA” campaign will accept their earlierregistration automatically.
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9. Registration of Immediate Family Members (cont’d)
f. The employee or the Branch that performs manual registration has to fill-in the following Excel andemail to :
• [email protected]• [email protected]• [email protected]• [email protected]
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10. Questions & Answers
Q1: Which type of participant is allowed to open AmWafeeq Savings Account-i?A1: All individuals can open an AmWafeeq Savings Account-i.
Q2 : What is the campaign period of the new “Staff and Family MERDEKA campaign”?A2 : From 1 July 2020 to 31 August 2020
Q3 : How does a participant be eligible for this staff campaign?A3 : All individual permanent or contract employees of AmBank Islamic Berhad and AmBank (M) Berhad
including their family members (i.e. spouses, children, parents & siblings of employees) are eligible. Theyhave to be the Primary Accountholders aged 18 years old and above; and opens an AmWafeeq SavingsAccount-i with a minimum initial deposit of RM100.
Q4: Except for AmBank Islamic Berhad and AmBank (M) Berhad employees, are other AmBank Group staffeligible to participate in this campaign?
A4: No. Other AmBank Group staff are not eligible to participate in this staff campaign because they arealready eligible for the main “Anyone Could Be A Millionaire / Mungkin Anda, Jutawan?” campaign.
Q5: Can a participant have multiple AmWafeeq Savings Account-i in the same or different Branch?A5: No.
Q6 : What is the minimum amount that a participant must maintain in AmWafeeq Savings Account-i inorder to be eligible for all types of prizes?
A6 : The Primary Accountholder must maintain a minimum aggregate balance of RM 300 in all of his/herAmWafeeq Savings Account-i as at every month-end + at least one (1) Entry earned.
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Q7: How does a participant earns more Entries?A7: The higher the EOP that a participant maintains, the higher will be his/her number of Entries earned.
Q8 : How does a participant earn double Entries?A8 : Perform selected Retail Banking products.
Q9 : If an employee or his / her immediate family member has already opened AmWafeeq Savings Account-isince September 2019, would his / her Entries earned from September 2019 until June 2020 be countedas eligible Entries towards his / her shortlisting as potential winner?
A9 : No. Only Entries earned between 1 July 2020 until 31 August 2020 will be taken into consideration.
Q10 : What are these selected Retail Banking products?A10 : > AmOnline (upon registration)
> Credit Cards (upon application) applicable to both Primary and Supplementary Cardholders> Auto Financing (upon application)> Term Deposits (Ringgit Malaysia) (upon placement/e-placement/renewal) : tenure 3 months & above> Bancatakaful Family (upon policy issuance)> Bancatakaful General (upon policy issuance)> Term Financing-i secured by ASB certificate (upon application)> DuitNow (upon registration)> CASA / CASA-i (Ringgit Malaysia) (upon account opening): limited to 3 CASA accounts for each Primary
Accountholder for the whole campaign> Debit Card of AmWafeeq Savings Account-i only (upon 3 successful posted transactions in a month)
10. Questions & Answers (cont’d)
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Q11 : If a participant performs several selected Retail Banking products in the same month, will he/she beentitled for more than double Entries?
A11 : No, he/she will still be entitled for double Entries once a month only.
Q12 : How can a participant earns more than the double Entries in a month?A12 : Maintain as much EOP as possible + performing any of the selected Retail Banking products in the same
month in order to earn more than the double Entries.
Q13 : If a participant has both single and joint AmWafeeq Savings Account-i, how are his/her Entries beingcomputed?
A13 : If he/she is the Primary Accountholder of both accounts, then the MAB of both accounts will beaggregated at participant level (CIF) and computed accordingly.
Q14: If the participant is a Joint Accountholder of AmWafeeq Savings Account-i, is he/she entitled forEntries?
A14: No. Entries earned are meant for the Primary Accountholder only.
Q15 : Must the EOP of RM 100 be an incremental deposit?A15: No
Q16: How will participants know on their earned Entries?A16: SMS will be sent to participants on their earned Entries on monthly basis.
10. Questions & Answers (cont’d)
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Q17 : How does a participant increase his/her likelihood of winning prizes?A17: Top-up as much balances as possible in AmWafeeq Savings Account-i.
Q18 : Can a participant win prizes every month during the whole campaign?A18 : Yes, but can only win 1 prize in the same month.
Q19 : If a participant is a Monthly Prize Winner, will he/she still be eligible for the Final or TV or GrandPrizes?
A19 : Yes
Q20 : How does a participant know if he/she wins a prize?A20 : During Question & Answer session via telephone initiated by Head Office, the participant will be
immediately notified that he/she is a winner if his/her answer is correct.
Q21 : When an employee of AmBank Islamic Berhad or AmBank (M) Berhad opens an AmWafeeq SavingsAccount-i, is he/she automatically qualify for this staff campaign?
A21 : Yes
10. Questions & Answers (cont’d)
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Q22 : When the family members of an employee open AmWafeeq Savings Account-i, are they alsoautomatically qualify for this staff campaign?
A22 : No. After the family members have opened their own AmWafeeq Savings Account-i, the employee has tomanually register his/her family members by keying in an Excel and email to:
• [email protected]• [email protected]• [email protected]• [email protected]
Q23 : How many immediate family members can an employee register?A23 : As many as possible (i.e. spouse, children, parents and siblings of employee)
Q24 : Is Family Group still applicable for this new campaign?A24 : No
Q25 : If a participant wins a prize in a month, will the other family members also win the same prize?A25 : No, all prizes are for individual participant only.
10. Questions & Answers (cont’d)
