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St Nicholas Hospice Care’s six monthly magazine. The Hospice works alongside local people and their families to enable them to live well with dying.
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Autumn 2012
news
from St Nicholas Hospice Care your local charity
Tandi was a stranger at first but then she became a friend
Hospice Care for our local community2
Teresa McgrathCan’t thank the staff at Nicky’s Way enough for the help and support they have given to me and my daughter. They were amazing people when we felt lost. Thank you Comment · Like
Denise SmithWould like to thank everyone at St Nicholas Hospice Care for the fantastic care, dignity and respect offered to my Dad in his last few days. Also I would like to thank everyone for looking after my mum during this very painful time.
Becca Whelan @beccabum1Can’t wait for these exams to be over so I can start relaxing, look after my family and sort out volunteering @stnichhospice #amazingcharity
in this issue
3
3 Your comments
4 News update
5 First Contact The Hospice’s new service to help patients and families find what’s right for them
6 “I get as much out of it as Joyce” Volunteer Tandi Gredley and patient Joyce Peachey talk about how the Hospice Neighbours service has changed their lives
8 Light Up A Life Remembrance services held across west Suffolk and Thetford
9 Letter from Pam Brown Pam Brown writes about the care her beloved companion Cyril received at the hospice
10 Legacy of a fun-loving supporter The generous legacy and fun-loving life of Roger Cuthbert
11 The Stephen Project Jane Carpenter talks about a new initiative helping the most vulnerable in society
12 Thank you
14 Be Surprised! Hospice Care Week is here again. You might be surprised about how you could help
We always love to hear from our community of supporters. Here are some of your comments from Facebook and Twitter.
Hello from...
This year has seen some exciting new developments at St Nicholas Hospice Care. Our hospice is about so much more than the building in Bury St Edmunds and we are delighted to announce some new projects that will help even more people across West Suffolk and Thetford.
Our programme of care and support extends right across the community. We meet hundreds of people, each of whom has a special and touching story to tell.
It is important to us to provide these services to everybody who needs them as early as possible, so we are really pleased to launch our new First Contact service (page 5), which will make it much easier for people to access the support that is right for them.
Our Hospice Neighbours service (pages 6-7) has gone from strength to strength, and we now have more than 100 volunteers helping out with gardening, dog-walking, returning library books and offering companionship to those in the last chapter of their lives.
Without our community of supporters, volunteers and regular donors we really wouldn’t be able to provide the care and support that we do.
Thank you all for your continued support.
Barbara GaleChief Executive
www.facebook.com/stnicholashospicecare@stnichhospice
visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care
Contact UsHead of Marketing and Communications (Editor)t : 01284 715584 e : [email protected]
Press and PR Officer (Key Contributing Editor)t : 01284 715580 e : [email protected]
Your comments
Tom Lou HendersonThe care my Dad had here is second to none!!
StN
@stnichhospice
Such an amazing charity!
So much love and care
goes into looking after
their patients.
Amber Harrison
@AmberHarrison
Not already talking to us? Why not become a friend of the hospice and find us on Facebook or follow us on Twitter? You can keep up to date with our latest activity, news and stories. Just click like or follow when you find us.
Paul Wright @ClericolawMy good friend lost his partner to cancer aged 31. She was brave; her family continue to be. He said @stnichhospice was amazing.
Mandy Mount
Hi, just wanted
to say a
massive thank you
for being so kind and
understanding... You
have all been brilliant
in helping me cope with
my mother... I couldn’t
have got this far without
you all. Fran, Caroline
and Anne. X
StN
Your comments
StN
Hospice Care for our local community2
Teresa McgrathCan’t thank the staff at Nicky’s Way enough for the help and support they have given to me and my daughter. They were amazing people when we felt lost. Thank you Comment · Like
Denise SmithWould like to thank everyone at St Nicholas Hospice Care for the fantastic care, dignity and respect offered to my Dad in his last few days. Also I would like to thank everyone for looking after my mum during this very painful time.
Becca Whelan @beccabum1Can’t wait for these exams to be over so I can start relaxing, look after my family and sort out volunteering @stnichhospice #amazingcharity
in this issue
3
3 Your comments
4 News update
5 First Contact The Hospice’s new service to help patients and families find what’s right for them
6 “I get as much out of it as Joyce” Volunteer Tandi Gredley and patient Joyce Peachey talk about how the Hospice Neighbours service has changed their lives
8 Light Up A Life Remembrance services held across west Suffolk and Thetford
9 Letter from Pam Brown Pam Brown writes about the care her beloved companion Cyril received at the hospice
10 Legacy of a fun-loving supporter The generous legacy and fun-loving life of Roger Cuthbert
11 The Stephen Project Jane Carpenter talks about a new initiative helping the most vulnerable in society
12 Thank you
14 Be Surprised! Hospice Care Week is here again. You might be surprised about how you could help
We always love to hear from our community of supporters. Here are some of your comments from Facebook and Twitter.
Hello from...
This year has seen some exciting new developments at St Nicholas Hospice Care. Our hospice is about so much more than the building in Bury St Edmunds and we are delighted to announce some new projects that will help even more people across West Suffolk and Thetford.
Our programme of care and support extends right across the community. We meet hundreds of people, each of whom has a special and touching story to tell.
It is important to us to provide these services to everybody who needs them as early as possible, so we are really pleased to launch our new First Contact service (page 5), which will make it much easier for people to access the support that is right for them.
Our Hospice Neighbours service (pages 6-7) has gone from strength to strength, and we now have more than 100 volunteers helping out with gardening, dog-walking, returning library books and offering companionship to those in the last chapter of their lives.
Without our community of supporters, volunteers and regular donors we really wouldn’t be able to provide the care and support that we do.
Thank you all for your continued support.
Barbara GaleChief Executive
www.facebook.com/stnicholashospicecare@stnichhospice
visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care
Contact UsHead of Marketing and Communications (Editor)t : 01284 715584 e : [email protected]
Press and PR Officer (Key Contributing Editor)t : 01284 715580 e : [email protected]
Your comments
Tom Lou HendersonThe care my Dad had here is second to none!!
StN
@stnichhospice
Such an amazing charity!
So much love and care
goes into looking after
their patients.
Amber Harrison
@AmberHarrison
Not already talking to us? Why not become a friend of the hospice and find us on Facebook or follow us on Twitter? You can keep up to date with our latest activity, news and stories. Just click like or follow when you find us.
Paul Wright @ClericolawMy good friend lost his partner to cancer aged 31. She was brave; her family continue to be. He said @stnichhospice was amazing.
Mandy Mount
Hi, just wanted
to say a
massive thank you
for being so kind and
understanding... You
have all been brilliant
in helping me cope with
my mother... I couldn’t
have got this far without
you all. Fran, Caroline
and Anne. X
StN
Your comments
StN
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 4 5
We are concerned clothing and textiles
donations will plummet as a result of
Suffolk Waste Partnership’s scheme.
Every year donations of clothing and
textiles from members of the public
raise almost £500,000 for the Hospice.
Many loyal customers regularly
donate their unwanted clothing
items to the Hospice and we hope
they will continue to do so. We want
to emphasise that we accept all
The lottery raises in excess of £250,000 for us each year, but demands for our
services are growing all the time. We are trying to sign up even more members
so we can support more people in our local community.
As a result, we have asked a team of fundraisers to help us to increase lottery
membership. In October, these fundraisers will be in your area asking people to
sign up. The fundraisers will be working between 10am-8pm and will ask if you
would consider signing up for a lottery membership by Direct Debit.
Our lottery is a fun way for people to contribute to the hospice and to
help fund the work we do on the ward and right across the community.
www.stnicholashospicecare.org.uk/fundraising/lottery
Telephone advice lineDon’t forget: Our telephone advice line is available 24 hours a day, 365 days a year.
01284 766133
42 7612
11
Lottery...campaign
38
5
23
Latest news
St Nicholas Hospice
Care is calling for people
to continue donating their
old clothing and textiles
to the charity, following
the introduction of Suffolk
Waste Partnership’s textile
recycling scheme.
We run a weekly lottery at the
Hospice with a top prize of
£1,000 and a rollover prize
of up to £10,000. Many of
you are already members,
but we want to urge even
more people to sign up to
help fund our valuable work.
Don’t Bin it - Donate it!
Many people who have a life-shortening illness come into contact with an array of different medical professionals. The range of people to see and options to think about can be overwhelming and confusing.
In order to make things easier for
people and their families St Nicholas
Hospice Care has launched a new
service called First Contact. This
is the first point of contact at the
Hospice for people who have a
diagnosis of a life-shortening illness.
The service aims to help people to
understand and access the wide
variety of services available through
the Hospice and in the community.
The team members, Jane Wythe
(Clinical Nurse Specialist), Gayle
Jenkins and Sarah Last (Registered
Nurses) and Margaret Waterson
(Referrals Officer) are a first point
of contact and use their knowledge
of illness and hospice services to
recommend the best ‘next steps’ to
the caller.
Calls are welcomed from patients
and their families and also from
hospitals and community staff. Jane
Wythe, who leads the team, says:
“We listen carefully to people’s needs so we can help them to reach the service that’s best for them.”
The First Contact team members
have a range of Hospice services
at their fingertips, from ‘drop-in’
services and activities at the Orchard
Centre through to nursing care for
people dying at home.
Fortunately our nurses are not ‘tied’ to
desks and phones. They visit people
at home, in hospital or in care homes.
The team can introduce the new
patient and their family to a range of
services, always making sure they
are chosen to meet each person’s
individual needs. These could be
drop-in sessions, advice and support
or it could mean somebody visits
them in their own home.
The team members signpost people
to services inside and outside
the Hospice. They can introduce
people to other professionals in
the local area such as community
nurses, community occupational
therapists, physiotherapists and
benefits advisors.
The First Contact team is so
important because Jane and her
colleagues can advise people
about what is out there but, most
importantly, they help them to find
support that’s right for them.
For more information,
phone our First Contact team
on 01284 766133 or go to
www.stnicholashospicecare.org.
uk/how-we-can-help.
First ContactMaking sense of hospice care...
textiles, even old and worn fabrics and
footwear, because these can also earn
the hospice income.
Donations of unwanted clothing suitable
for sale and old and worn items can be
made 24 hours a day in our donation bin
at the Hospice Retail Centre, in Boldero
Road, Bury St Edmunds, or at any of the
Hospice shops during opening hours.
For more information, go to
www.stnicholashospicecare.org.uk
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 4 5
We are concerned clothing and textiles
donations will plummet as a result of
Suffolk Waste Partnership’s scheme.
Every year donations of clothing and
textiles from members of the public
raise almost £500,000 for the Hospice.
Many loyal customers regularly
donate their unwanted clothing
items to the Hospice and we hope
they will continue to do so. We want
to emphasise that we accept all
The lottery raises in excess of £250,000 for us each year, but demands for our
services are growing all the time. We are trying to sign up even more members
so we can support more people in our local community.
As a result, we have asked a team of fundraisers to help us to increase lottery
membership. In October, these fundraisers will be in your area asking people to
sign up. The fundraisers will be working between 10am-8pm and will ask if you
would consider signing up for a lottery membership by Direct Debit.
Our lottery is a fun way for people to contribute to the hospice and to
help fund the work we do on the ward and right across the community.
www.stnicholashospicecare.org.uk/fundraising/lottery
Telephone advice lineDon’t forget: Our telephone advice line is available 24 hours a day, 365 days a year.
01284 766133
42 7612
11
Lottery...campaign
38
5
23
Latest news
St Nicholas Hospice
Care is calling for people
to continue donating their
old clothing and textiles
to the charity, following
the introduction of Suffolk
Waste Partnership’s textile
recycling scheme.
We run a weekly lottery at the
Hospice with a top prize of
£1,000 and a rollover prize
of up to £10,000. Many of
you are already members,
but we want to urge even
more people to sign up to
help fund our valuable work.
Don’t Bin it - Donate it!
Many people who have a life-shortening illness come into contact with an array of different medical professionals. The range of people to see and options to think about can be overwhelming and confusing.
In order to make things easier for
people and their families St Nicholas
Hospice Care has launched a new
service called First Contact. This
is the first point of contact at the
Hospice for people who have a
diagnosis of a life-shortening illness.
The service aims to help people to
understand and access the wide
variety of services available through
the Hospice and in the community.
The team members, Jane Wythe
(Clinical Nurse Specialist), Gayle
Jenkins and Sarah Last (Registered
Nurses) and Margaret Waterson
(Referrals Officer) are a first point
of contact and use their knowledge
of illness and hospice services to
recommend the best ‘next steps’ to
the caller.
Calls are welcomed from patients
and their families and also from
hospitals and community staff. Jane
Wythe, who leads the team, says:
“We listen carefully to people’s needs so we can help them to reach the service that’s best for them.”
The First Contact team members
have a range of Hospice services
at their fingertips, from ‘drop-in’
services and activities at the Orchard
Centre through to nursing care for
people dying at home.
Fortunately our nurses are not ‘tied’ to
desks and phones. They visit people
at home, in hospital or in care homes.
The team can introduce the new
patient and their family to a range of
services, always making sure they
are chosen to meet each person’s
individual needs. These could be
drop-in sessions, advice and support
or it could mean somebody visits
them in their own home.
The team members signpost people
to services inside and outside
the Hospice. They can introduce
people to other professionals in
the local area such as community
nurses, community occupational
therapists, physiotherapists and
benefits advisors.
The First Contact team is so
important because Jane and her
colleagues can advise people
about what is out there but, most
importantly, they help them to find
support that’s right for them.
For more information,
phone our First Contact team
on 01284 766133 or go to
www.stnicholashospicecare.org.
uk/how-we-can-help.
First ContactMaking sense of hospice care...
textiles, even old and worn fabrics and
footwear, because these can also earn
the hospice income.
Donations of unwanted clothing suitable
for sale and old and worn items can be
made 24 hours a day in our donation bin
at the Hospice Retail Centre, in Boldero
Road, Bury St Edmunds, or at any of the
Hospice shops during opening hours.
For more information, go to
www.stnicholashospicecare.org.uk
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 6 7
“Having me around has given Joyce
and her family extra peace of mind,”
says Tandi, as she fills the kettle
ready to make a cup of tea.
“We hit it off on the first phone call.
We had a good friendship straight
away and it’s just built from there.
That friendship makes my visits to
Joyce a pleasure.”
In the five months since Tandi’s
first visit to Joyce the women have
developed a strong bond. Joyce
has suffered with cancer for 14
years. Initially diagnosed with breast
cancer, she now has secondary bone
cancer which causes her pain. Living
with the condition has also caused
Joyce to suffer with depression.
“I feel my body has been destroyed
by it. I have got cancer everywhere
and my body is declining,” says
Joyce.
“Sometimes I think ‘can I cope?’ but
you have to fight it all the time. You
can’t give in. The cancer has ruined
my life now. I have got no energy and
don’t always feel I have got anything
to live for. Some days I get up and
think ‘I can’t be bothered today’.
“Now, I look forward to Tandi’s visits. It’s just having someone come round and talk to you – that’s what I enjoy.”Joyce heard about the
Hospice Neighbours service
after spending time at Orchard
Day Therapy at the Hospice
earlier this year. While at
Orchard, Joyce met another
patient who already had a Hospice
Neighbour and, after talking to
her, realised she could benefit from
the service.
The Hospice Neighbours service has been going from strength to strength since its Haverhill launch in spring 2011.
Now, Hospice Neighbours volunteers regularly visit those living with life-shortening illness across west Suffolk and Thetford, performing simple chores and providing companionship and support.
Hospice Neighbour Tandi Gredley and patient Joyce Peachey speak about their relationship and how the service has made a difference to their lives.
“I get as much out of it as Joyce”
“I rang up the co-ordinators and
asked,” says Joyce. “At first, there
wasn’t a Neighbour available in my
area, but it wasn’t long before Tandi
called me and asked if I’d like to see
her. Now she comes once a week.”
When Joyce has had to attend
hospital appointments Tandi
has helped with transport. Their
blossoming friendship has also seen
Joyce spend time with Tandi’s family,
while Tandi was invited to Joyce’s
daughter’s wedding this summer.
Trained reflexologist Tandi says:
“When I get to Joyce’s home I
usually do a treatment on her feet
first, then we put the world to rights
and have a good old chinwag.
“I get as much out of it as Joyce
does. She is a friend and I enjoy
visiting her.
“We’re quite flexible about when
we see each other – we all have
busy lives so we just fit it in as and
when is best for both of us. I think
if I allocate two hours for Joyce
each week, it does not sound a lot,
but it is an awful lot when you’re on
your own.”
Joyce says: “A couple of hours is
a lot when you don’t see people
as much as you would like.
Sometimes I’m left on my own with
my two dogs Bubba and Max, so
seeing Tandi every week gives me
a real boost.
“My family come round as much
as they can, but you can’t always
talk to your children as you can
another adult or a stranger. Tandi
was a stranger at first but then she
became a friend. I don’t mind what
I tell her – we have got that trust.
“And since she started visiting me,
I have learned an awful lot about
my feet!”
Would you like to be a Hospice Neighbour? Contact our volunteer centre on 01284 766418 or email [email protected].
“We hit it off on the first phone call. We had a good friendship straight away and it’s just built from there. That friendship makes my visits to Joyce a pleasure.”
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 6 7
“Having me around has given Joyce
and her family extra peace of mind,”
says Tandi, as she fills the kettle
ready to make a cup of tea.
“We hit it off on the first phone call.
We had a good friendship straight
away and it’s just built from there.
That friendship makes my visits to
Joyce a pleasure.”
In the five months since Tandi’s
first visit to Joyce the women have
developed a strong bond. Joyce
has suffered with cancer for 14
years. Initially diagnosed with breast
cancer, she now has secondary bone
cancer which causes her pain. Living
with the condition has also caused
Joyce to suffer with depression.
“I feel my body has been destroyed
by it. I have got cancer everywhere
and my body is declining,” says
Joyce.
“Sometimes I think ‘can I cope?’ but
you have to fight it all the time. You
can’t give in. The cancer has ruined
my life now. I have got no energy and
don’t always feel I have got anything
to live for. Some days I get up and
think ‘I can’t be bothered today’.
“Now, I look forward to Tandi’s visits. It’s just having someone come round and talk to you – that’s what I enjoy.”Joyce heard about the
Hospice Neighbours service
after spending time at Orchard
Day Therapy at the Hospice
earlier this year. While at
Orchard, Joyce met another
patient who already had a Hospice
Neighbour and, after talking to
her, realised she could benefit from
the service.
The Hospice Neighbours service has been going from strength to strength since its Haverhill launch in spring 2011.
Now, Hospice Neighbours volunteers regularly visit those living with life-shortening illness across west Suffolk and Thetford, performing simple chores and providing companionship and support.
Hospice Neighbour Tandi Gredley and patient Joyce Peachey speak about their relationship and how the service has made a difference to their lives.
“I get as much out of it as Joyce”
“I rang up the co-ordinators and
asked,” says Joyce. “At first, there
wasn’t a Neighbour available in my
area, but it wasn’t long before Tandi
called me and asked if I’d like to see
her. Now she comes once a week.”
When Joyce has had to attend
hospital appointments Tandi
has helped with transport. Their
blossoming friendship has also seen
Joyce spend time with Tandi’s family,
while Tandi was invited to Joyce’s
daughter’s wedding this summer.
Trained reflexologist Tandi says:
“When I get to Joyce’s home I
usually do a treatment on her feet
first, then we put the world to rights
and have a good old chinwag.
“I get as much out of it as Joyce
does. She is a friend and I enjoy
visiting her.
“We’re quite flexible about when
we see each other – we all have
busy lives so we just fit it in as and
when is best for both of us. I think
if I allocate two hours for Joyce
each week, it does not sound a lot,
but it is an awful lot when you’re on
your own.”
Joyce says: “A couple of hours is
a lot when you don’t see people
as much as you would like.
Sometimes I’m left on my own with
my two dogs Bubba and Max, so
seeing Tandi every week gives me
a real boost.
“My family come round as much
as they can, but you can’t always
talk to your children as you can
another adult or a stranger. Tandi
was a stranger at first but then she
became a friend. I don’t mind what
I tell her – we have got that trust.
“And since she started visiting me,
I have learned an awful lot about
my feet!”
Would you like to be a Hospice Neighbour? Contact our volunteer centre on 01284 766418 or email [email protected].
“We hit it off on the first phone call. We had a good friendship straight away and it’s just built from there. That friendship makes my visits to Joyce a pleasure.”
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 8 9
Remember someone you love this ChristmasYou are warmly invited to join St Nicholas Hospice Care’s Light up a Life remembrance services run in conjunction with Churches Together in Suffolk and Thetford. In the busy hustle and bustle of the festive season, the hospice invites you to dedicate a light in memory of a loved one who is no longer with us.
Held across West Suffolk and
Thetford, the services give local
people the opportunity to remember
loved ones.
Those to be remembered will
have their names read out during
the services.
Look out for this year’s Light up a
Life ceremonies in the local area over
the festive season, where you will
have an opportunity to remember
someone you love.
All supporters will receive an
invitation to take part in Light up a
Life in the run up to Christmas.
Dates for services:27 NovemberLAvENHAM 6.30pm
Salvation Army Hall
2 DecemberSUDBURy 6.30pm
St Peter’s Church
6 DecemberTHETFORD 6.30pm
Salvation Army Hall
7 DecemberNEWMARKET 7pm
The Stable
9 DecemberBURy 6pm
Songs of Praise at St Mary’s Church
followed by ceremony on
Angel Hill at 7.30pm
13 December BRANDON 6.30pm
Christ Church
16 DecemberHAvERHILL 3pm
St Mary’s Church
The Light up a Life services are a
meaningful way to remember someone
you love who has passed away.
Letter to Martin Warwick
Healthcare Assistant
My dear Martin It’s quite impossible to express the depth and strength of our gratitude to you. For the first two days that our lovely Cyril was
home we were seriously out of our depth. This, combined with our
unhappiness, threatened to overwhelm us. Then you appeared. A burden was lifted and I saw at once that Cyril
had perfect trust in you. The kindness, gentleness and respect that you brought to your difficult task, without resorting to treating him like a child, made
us completely confident that his last days would be the best they
could be.
The manner in which you accepted this chaotic and slightly odd family was a wonder, even allowing us our slightly black humour. His last hours under your care were better than I would have believed possible. I was more unhappy than I had ever been, but I was not appalled, or
fearful at any time. No dreadful thing happened in that room. My
beloved companion died in and at peace, and calm, with loving care
at the centre. Thank you for allowing me to be selfish when I was so sure that he was
reaching for me. Thank you for your guidance to us all. A special thank you for letting Simon help to care for Cyril after
his death. He had recently had a conversation with Cyril about last
acts of kindness and he will treasure that time for the rest of his
life. He learned a great deal about human kindness from you. I have not until now really understood the concept of a ‘good death’. Cyril’s was just that. You spend your days being the best a man can be. I am very proud to
have known you, and to have spent precious time with you. Thank you with all my heart, lovely man. Bless you always
Pam Brown
Light up a Life is about remembering those who are no longer
with us. Remembering can be a precious and powerful thing and
we are here to help people through the difficult times so that their
memories can be cherished.
A relative of one of our patients has written this beautiful letter of
thanks to Healthcare Assistant, Martin Warwick, for the care and
support he gave to her beloved Cyril during his last days.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 8 9
Remember someone you love this ChristmasYou are warmly invited to join St Nicholas Hospice Care’s Light up a Life remembrance services run in conjunction with Churches Together in Suffolk and Thetford. In the busy hustle and bustle of the festive season, the hospice invites you to dedicate a light in memory of a loved one who is no longer with us.
Held across West Suffolk and
Thetford, the services give local
people the opportunity to remember
loved ones.
Those to be remembered will
have their names read out during
the services.
Look out for this year’s Light up a
Life ceremonies in the local area over
the festive season, where you will
have an opportunity to remember
someone you love.
All supporters will receive an
invitation to take part in Light up a
Life in the run up to Christmas.
Dates for services:27 NovemberLAvENHAM 6.30pm
Salvation Army Hall
2 DecemberSUDBURy 6.30pm
St Peter’s Church
6 DecemberTHETFORD 6.30pm
Salvation Army Hall
7 DecemberNEWMARKET 7pm
The Stable
9 DecemberBURy 6pm
Songs of Praise at St Mary’s Church
followed by ceremony on
Angel Hill at 7.30pm
13 December BRANDON 6.30pm
Christ Church
16 DecemberHAvERHILL 3pm
St Mary’s Church
The Light up a Life services are a
meaningful way to remember someone
you love who has passed away.
Letter to Martin Warwick
Healthcare Assistant
My dear Martin It’s quite impossible to express the depth and strength of our gratitude to you. For the first two days that our lovely Cyril was
home we were seriously out of our depth. This, combined with our
unhappiness, threatened to overwhelm us. Then you appeared. A burden was lifted and I saw at once that Cyril
had perfect trust in you. The kindness, gentleness and respect that you brought to your difficult task, without resorting to treating him like a child, made
us completely confident that his last days would be the best they
could be.
The manner in which you accepted this chaotic and slightly odd family was a wonder, even allowing us our slightly black humour. His last hours under your care were better than I would have believed possible. I was more unhappy than I had ever been, but I was not appalled, or
fearful at any time. No dreadful thing happened in that room. My
beloved companion died in and at peace, and calm, with loving care
at the centre. Thank you for allowing me to be selfish when I was so sure that he was
reaching for me. Thank you for your guidance to us all. A special thank you for letting Simon help to care for Cyril after
his death. He had recently had a conversation with Cyril about last
acts of kindness and he will treasure that time for the rest of his
life. He learned a great deal about human kindness from you. I have not until now really understood the concept of a ‘good death’. Cyril’s was just that. You spend your days being the best a man can be. I am very proud to
have known you, and to have spent precious time with you. Thank you with all my heart, lovely man. Bless you always
Pam Brown
Light up a Life is about remembering those who are no longer
with us. Remembering can be a precious and powerful thing and
we are here to help people through the difficult times so that their
memories can be cherished.
A relative of one of our patients has written this beautiful letter of
thanks to Healthcare Assistant, Martin Warwick, for the care and
support he gave to her beloved Cyril during his last days.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 10 11
Legacy of a fun-loving supporter
The Stephen Project is named after
my cousin Stephen Pryke, a local
lad born and bred in Suffolk, who
died in a car accident in 2009.
Stephen, a Big Issue seller, became
homeless as a teenager. After his
death I learned he had terminal
cancer and would only have had
days or weeks to live. He had
hidden his illness from the world. I
think Stephen knew he was ill, but
he didn’t know where to turn.
This started me wondering: “How do
we reach out to those people who
don’t know about the Hospice and,
if they do, wouldn’t consider it was
for them?”
The Stephen Project is about
knowing we are doing something for
those out there who, like Stephen,
The Stephen ProjectThe Stephen Project is a ground-breaking scheme to help homeless people and those who support them to access end-of-life care.
Following an award of £22,000 from the Burdett Trust for Nursing, the project started in January 2012. It has allowed Jane Carpenter, Orchard Manager, to focus on a topic very close to her heart.
Here, Jane talks about her inspiration for the Stephen Project and its progress so far.
need our help – whether through end-
of-life care, bereavement support or
any of our other services. I wanted to
use Stephen’s experience and learn
from it to see how the Hospice could
do things differently.
We did a lot of research with homeless
people and realised there was a need
for us to do something to reach out
further into the community.
We started in January by asking
support workers and people within
the homeless community what they
wanted or needed. What we expected
was a need for end-of-life care, but
what we actually found was a need for
very complex bereavement support:
People were suffering traumatic
losses that nobody else could help
them with.
The people in the homeless
community might not be typical of
the people we normally see, but
they need our support as much as
anyone else.
We have started to train support
workers to help people through
bereavement. These are skills
for life. Now, we are moving on
to training service users and
eventually hope to use Hospice
volunteers to run bereavement
training sessions so that when
the Burdett Trust funding ends
we will be able to continue the
project’s work.
One thing I’ve learnt is that the
Hospice cannot work in isolation.
We have to keep asking ourselves:
“How we can do things differently
to reach more people?”
Roger Cuthbert first came into
contact with St Nicholas Hospice Care
in 2007 when his wife Carmel became
ill. Roger was alongside Carmel
throughout her illness and eventual
death on Sylvan Ward in March 2010.
They were both passionate supporters
of the Hospice and when he died a few
months ago he generously shared his
estate between the Hospice, his son
Graham and his daughter Lynn.
When Carmel first attended Orchard
Day Therapy she was very withdrawn
and wouldn’t really talk to anybody
or engage in activities. The staff were
very surprised when she decided to
keep coming. Then Carmel suddenly
‘connected’ with the Hospice and
embraced life and everything the
Hospice offers, from complementary
therapies to physiotherapy and
wellbeing days.
Roger was delighted and said: “I feel
as though I have got my wife back.”
They became a fun couple out to
live life to the full. There were lots of
giggles in the house when they were
visited by the Community Hospice
Team. They went on to raise funds for
the Hospice and Carmel took part in
the Girls Night Out walk on a mobility
scooter hired especially for the event.
When Carmel died, Roger went on to
make a valuable contribution on the
Service User Forum, where members
give their views on our current
services and on proposals for future
developments, based on their own
experiences.
Jackie Saunders, Clinical Services
Director, said: “He was an
extraordinarily dedicated member of
the group and was passionate about
improving Hospice services.
“He was also a very sensitive man with a wicked sense of humour.” In leaving us his legacy Roger will
help the Hospice to continue to offer
the services that meant so much to
the couple - to enable others to ‘live
life’ just as Carmel and Roger did.
If you have decided to include the
Hospice in your will and are happy
to share your story with us we would
love to hear from you. If you would
like to know more about leaving a
legacy to St Nicholas Hospice Care
please contact our Legacy Officer
Margaret Lee on 01284 755000,
email [email protected] or
go to www.stnicholashospicecare.
org.uk/fundraising/wills.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 10 11
Legacy of a fun-loving supporter
The Stephen Project is named after
my cousin Stephen Pryke, a local
lad born and bred in Suffolk, who
died in a car accident in 2009.
Stephen, a Big Issue seller, became
homeless as a teenager. After his
death I learned he had terminal
cancer and would only have had
days or weeks to live. He had
hidden his illness from the world. I
think Stephen knew he was ill, but
he didn’t know where to turn.
This started me wondering: “How do
we reach out to those people who
don’t know about the Hospice and,
if they do, wouldn’t consider it was
for them?”
The Stephen Project is about
knowing we are doing something for
those out there who, like Stephen,
The Stephen ProjectThe Stephen Project is a ground-breaking scheme to help homeless people and those who support them to access end-of-life care.
Following an award of £22,000 from the Burdett Trust for Nursing, the project started in January 2012. It has allowed Jane Carpenter, Orchard Manager, to focus on a topic very close to her heart.
Here, Jane talks about her inspiration for the Stephen Project and its progress so far.
need our help – whether through end-
of-life care, bereavement support or
any of our other services. I wanted to
use Stephen’s experience and learn
from it to see how the Hospice could
do things differently.
We did a lot of research with homeless
people and realised there was a need
for us to do something to reach out
further into the community.
We started in January by asking
support workers and people within
the homeless community what they
wanted or needed. What we expected
was a need for end-of-life care, but
what we actually found was a need for
very complex bereavement support:
People were suffering traumatic
losses that nobody else could help
them with.
The people in the homeless
community might not be typical of
the people we normally see, but
they need our support as much as
anyone else.
We have started to train support
workers to help people through
bereavement. These are skills
for life. Now, we are moving on
to training service users and
eventually hope to use Hospice
volunteers to run bereavement
training sessions so that when
the Burdett Trust funding ends
we will be able to continue the
project’s work.
One thing I’ve learnt is that the
Hospice cannot work in isolation.
We have to keep asking ourselves:
“How we can do things differently
to reach more people?”
Roger Cuthbert first came into
contact with St Nicholas Hospice Care
in 2007 when his wife Carmel became
ill. Roger was alongside Carmel
throughout her illness and eventual
death on Sylvan Ward in March 2010.
They were both passionate supporters
of the Hospice and when he died a few
months ago he generously shared his
estate between the Hospice, his son
Graham and his daughter Lynn.
When Carmel first attended Orchard
Day Therapy she was very withdrawn
and wouldn’t really talk to anybody
or engage in activities. The staff were
very surprised when she decided to
keep coming. Then Carmel suddenly
‘connected’ with the Hospice and
embraced life and everything the
Hospice offers, from complementary
therapies to physiotherapy and
wellbeing days.
Roger was delighted and said: “I feel
as though I have got my wife back.”
They became a fun couple out to
live life to the full. There were lots of
giggles in the house when they were
visited by the Community Hospice
Team. They went on to raise funds for
the Hospice and Carmel took part in
the Girls Night Out walk on a mobility
scooter hired especially for the event.
When Carmel died, Roger went on to
make a valuable contribution on the
Service User Forum, where members
give their views on our current
services and on proposals for future
developments, based on their own
experiences.
Jackie Saunders, Clinical Services
Director, said: “He was an
extraordinarily dedicated member of
the group and was passionate about
improving Hospice services.
“He was also a very sensitive man with a wicked sense of humour.” In leaving us his legacy Roger will
help the Hospice to continue to offer
the services that meant so much to
the couple - to enable others to ‘live
life’ just as Carmel and Roger did.
If you have decided to include the
Hospice in your will and are happy
to share your story with us we would
love to hear from you. If you would
like to know more about leaving a
legacy to St Nicholas Hospice Care
please contact our Legacy Officer
Margaret Lee on 01284 755000,
email [email protected] or
go to www.stnicholashospicecare.
org.uk/fundraising/wills.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 12 13
Trusts, foundations and statutory organisations
Thank you to all the trusts and foundations that have supported us over the past few months, enabling us to fund vital projects and services in the Hospice and throughout the community.
The community
A huge thank you to all the individuals and groups across West Suffolk and Thetford who have given their time, energy and money to help support our services.
Special thanks go to: The Long Melford Friends of the Hospice for their first event – a garden party held in June; Maureen Barsby; Maureen Davis; Sue Freeborn; Maureen Moore; Mary Fairweather; all the youngsters from West Road Church for their hard work in serving at the Big Breakfast; Carol Whent and her helpers at Tuddenham for their first open gardens raising more than £1,200; Claire Whatley for her challenge of turning 10p into £1,000 in a month - incredibly she had achieved it by day 11. Thank you to all our new Hospice Ambassadors, who are supporting the Fundraising team.
Lottery
Thank you so much to our lottery collectors who go out in all weathers to collect subscriptions for us; our outlets which support us by selling scratch cards and to all those people who belong to the lottery and give £1 every week. We would also like to thank everyone who has bought our wedding favours and scratch cards.
Special Events Committee
We would like to thank our amazing Special Events Committee for all of the wonderful events they have organised on behalf of the Hospice.
The business community
Despite the difficult times we find ourselves in, local businesses continue to offer wonderful support. In particular, gracious thanks to: Griffith Jones jewellers of Haverhill; Genzyme; Redbourn Engineering; Center Parcs; Beckett Investments; Biffa Waste Services and Towergate Insurance. The Apex must also be recognised for its wonderful Fashion Fusion Event, and Sharon Ridgeon, from Natwest, and the West Wing Ickworth for a fabulous fashion show.
Thank you to the 52 businesses which took part in the Towergate Accumulator Challenge - follow further updates in Hospice news to find out which team was crowned the champion at an award ceremony in September!
Thanks also to all the solicitors which participated in Wills Weeks:George & Co; Overburys; Whatley Lane; Atkins Thomson; Adams Harrison; Greene & Greene; Partridge & Wilson; Wayman & Long; Burnett Barker; Tomlinson & Dickinson; Willett & Co; Gross & Co; Metcalfe Copeman & Pettefar and Rudlings Wakelam.
Local media
Once again we would like to extend our thanks to our local media (television, radio and press), which continue to help us to raise awareness for the hospice.
Also the photographers, designers and our wonderful volunteers who have written articles, designed posters and interviewed people on our behalf.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 12 13
Trusts, foundations and statutory organisations
Thank you to all the trusts and foundations that have supported us over the past few months, enabling us to fund vital projects and services in the Hospice and throughout the community.
The community
A huge thank you to all the individuals and groups across West Suffolk and Thetford who have given their time, energy and money to help support our services.
Special thanks go to: The Long Melford Friends of the Hospice for their first event – a garden party held in June; Maureen Barsby; Maureen Davis; Sue Freeborn; Maureen Moore; Mary Fairweather; all the youngsters from West Road Church for their hard work in serving at the Big Breakfast; Carol Whent and her helpers at Tuddenham for their first open gardens raising more than £1,200; Claire Whatley for her challenge of turning 10p into £1,000 in a month - incredibly she had achieved it by day 11. Thank you to all our new Hospice Ambassadors, who are supporting the Fundraising team.
Lottery
Thank you so much to our lottery collectors who go out in all weathers to collect subscriptions for us; our outlets which support us by selling scratch cards and to all those people who belong to the lottery and give £1 every week. We would also like to thank everyone who has bought our wedding favours and scratch cards.
Special Events Committee
We would like to thank our amazing Special Events Committee for all of the wonderful events they have organised on behalf of the Hospice.
The business community
Despite the difficult times we find ourselves in, local businesses continue to offer wonderful support. In particular, gracious thanks to: Griffith Jones jewellers of Haverhill; Genzyme; Redbourn Engineering; Center Parcs; Beckett Investments; Biffa Waste Services and Towergate Insurance. The Apex must also be recognised for its wonderful Fashion Fusion Event, and Sharon Ridgeon, from Natwest, and the West Wing Ickworth for a fabulous fashion show.
Thank you to the 52 businesses which took part in the Towergate Accumulator Challenge - follow further updates in Hospice news to find out which team was crowned the champion at an award ceremony in September!
Thanks also to all the solicitors which participated in Wills Weeks:George & Co; Overburys; Whatley Lane; Atkins Thomson; Adams Harrison; Greene & Greene; Partridge & Wilson; Wayman & Long; Burnett Barker; Tomlinson & Dickinson; Willett & Co; Gross & Co; Metcalfe Copeman & Pettefar and Rudlings Wakelam.
Local media
Once again we would like to extend our thanks to our local media (television, radio and press), which continue to help us to raise awareness for the hospice.
Also the photographers, designers and our wonderful volunteers who have written articles, designed posters and interviewed people on our behalf.
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 14 15
St Nicholas Hospice
Care will take part in
Hospice Care Week
(8-14 October) to raise
the profile of hospice
care. This year, we
are joining forces with
hospices across the UK
to show how we reach out to and support the many different communities we serve.
Our work is vital in helping people and
their families who are living with life-
threatening or terminal illnesses across
West Suffolk and Thetford. Every year,
we help more than 2,500 people.
The Hospice is so much more than
a building. We provide care and
compassion through a range of different
services, from helping people to receive
care and support in their own homes to
offering bereavement support.
St Nicholas Hospice Care will walk
beside those who need us. We need
your help to continue to do this by
making a regular gift to our Hospice.
We want to show everyone what
hospice care really means:
Did you know?• Weprovideservicesrightacross
the community, not just in our
hospice building
• Wecanhelpfromthepointof
diagnosis of a life-threatening
illness with advice and support,
visits at home or, in some cases,
round the clock nursing care.
• Wesupportpeoplewhatevertheir
illness as they come towards the
end of their lives. These include
motor neurone disease, multiple
sclerosis, cancer, dementia and
heart disease.
By setting up a regular gift today you can help make a difference to the lives of patients and families.
£8
Gift Card
Your donation of £8 per month could contribute towards a Community Nurse Specialist to make home visits to a patient in the community
Gift Card
Your donation of
£3 per month could
help to pay for
complementary therapy
sessions for a patient.
£3 £15
Gift Card
Your donation of £15 per month could contribute towards a nurse’s salary
£64
Gift Card
Your donation of £64 per month could help to pay for a child to go through our full programme of specialist bereavement counselling
£316
Gift Card
Your donation of £316 per month could help to pay for a special pain-relieving mattress for Sylvan Ward
£30
Gift Card
Your donation of £30 per month could help to pay for a full programme of therapy for an Orchard Centre day patient
We are hospice care...Instruction to your Bank or Building Society to pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:
St Nicholas Hospice (Suffolk) LtdHardwick Lane, Bury St Edmunds, Suffolk IP33 2Qy
Name and full postal address of your Bank or Building Society
To: The Manager Bank/Building Society
Address
Postcode
Name(s) of Account Holder(s)
Branch Sort Code
Bank/Building Society account number Reference:
Instruction to your Bank or Building SocietyPlease pay St Nicholas Hospice (Suffolk) Ltd Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with St Nicholas Hospice (Suffolk) Ltd and, if so, details will be passed electronically to my Bank/Building Society.
Signature(s)
Date
Banks and Building Societies may not accept Direct Debit Instructions for some types of account
This is not part of the Instruction to your bank or building society and must be detached by St Nicholas Hospice Care before submission to the paying bank.
Your Name
Your Address
Postcode
I would like to give: per Month / Quarter / Year*
Starting on 5th / 25th of month year
Service User Number
4 3 7 0 2 8
• ThisGuaranteeisofferedbyallbanksandbuilding societies that accept instructions to pay Direct Debits
• Ifthereareanychangestotheamount,dateor frequency of your Direct Debit St Nicholas Hospice (Suffolk) Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request St Nicholas Hospice (Suffolk) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• IfanerrorismadeinthepaymentofyourDirectDebit, by St Nicholas Hospice (Suffolk) Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society
• Ifyoureceivearefundyouarenotentitledto,youmust pay it back when St Nicholas Hospice (Suffolk) Ltd asks you to
• YoucancancelaDirectDebitatanytimebysimplycontacting your bank or building society. Written confirmation may be required. Please also notify us.
This guarantee should be detached and retained by the Payer.
THE DIRECT DEBIT GUARANTEE
How could you help today?
Be Surprised
Hospice Care for our local community visit www.stnicholashospicecare.org.uk for more information about St Nicholas Hospice Care 14 15
St Nicholas Hospice
Care will take part in
Hospice Care Week
(8-14 October) to raise
the profile of hospice
care. This year, we
are joining forces with
hospices across the UK
to show how we reach out to and support the many different communities we serve.
Our work is vital in helping people and
their families who are living with life-
threatening or terminal illnesses across
West Suffolk and Thetford. Every year,
we help more than 2,500 people.
The Hospice is so much more than
a building. We provide care and
compassion through a range of different
services, from helping people to receive
care and support in their own homes to
offering bereavement support.
St Nicholas Hospice Care will walk
beside those who need us. We need
your help to continue to do this by
making a regular gift to our Hospice.
We want to show everyone what
hospice care really means:
Did you know?• Weprovideservicesrightacross
the community, not just in our
hospice building
• Wecanhelpfromthepointof
diagnosis of a life-threatening
illness with advice and support,
visits at home or, in some cases,
round the clock nursing care.
• Wesupportpeoplewhatevertheir
illness as they come towards the
end of their lives. These include
motor neurone disease, multiple
sclerosis, cancer, dementia and
heart disease.
By setting up a regular gift today you can help make a difference to the lives of patients and families.
£8
Gift Card
Your donation of £8 per month could contribute towards a Community Nurse Specialist to make home visits to a patient in the community
Gift Card
Your donation of
£3 per month could
help to pay for
complementary therapy
sessions for a patient.
£3 £15
Gift Card
Your donation of £15 per month could contribute towards a nurse’s salary
£64
Gift Card
Your donation of £64 per month could help to pay for a child to go through our full programme of specialist bereavement counselling
£316
Gift Card
Your donation of £316 per month could help to pay for a special pain-relieving mattress for Sylvan Ward
£30
Gift Card
Your donation of £30 per month could help to pay for a full programme of therapy for an Orchard Centre day patient
We are hospice care...Instruction to your Bank or Building Society to pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:
St Nicholas Hospice (Suffolk) LtdHardwick Lane, Bury St Edmunds, Suffolk IP33 2Qy
Name and full postal address of your Bank or Building Society
To: The Manager Bank/Building Society
Address
Postcode
Name(s) of Account Holder(s)
Branch Sort Code
Bank/Building Society account number Reference:
Instruction to your Bank or Building SocietyPlease pay St Nicholas Hospice (Suffolk) Ltd Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with St Nicholas Hospice (Suffolk) Ltd and, if so, details will be passed electronically to my Bank/Building Society.
Signature(s)
Date
Banks and Building Societies may not accept Direct Debit Instructions for some types of account
This is not part of the Instruction to your bank or building society and must be detached by St Nicholas Hospice Care before submission to the paying bank.
Your Name
Your Address
Postcode
I would like to give: per Month / Quarter / Year*
Starting on 5th / 25th of month year
Service User Number
4 3 7 0 2 8
• ThisGuaranteeisofferedbyallbanksandbuilding societies that accept instructions to pay Direct Debits
• Ifthereareanychangestotheamount,dateor frequency of your Direct Debit St Nicholas Hospice (Suffolk) Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request St Nicholas Hospice (Suffolk) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• IfanerrorismadeinthepaymentofyourDirectDebit, by St Nicholas Hospice (Suffolk) Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society
• Ifyoureceivearefundyouarenotentitledto,youmust pay it back when St Nicholas Hospice (Suffolk) Ltd asks you to
• YoucancancelaDirectDebitatanytimebysimplycontacting your bank or building society. Written confirmation may be required. Please also notify us.
This guarantee should be detached and retained by the Payer.
THE DIRECT DEBIT GUARANTEE
How could you help today?
Be Surprised
If undelivered please return to St N
icholas Hospice C
are IP33 2Q
Y
Are your details correct?Help us to keep in touch with all of our
valued supporters and friends.
Please call 01284 766 133 if we need to amend our records or preferably email us your new details (please include your old address details too) to [email protected]
If you would like to be added to our mailing list - please contact us too!
St Nicholas Hospice Care, Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QYTelephone: +44 (0)1284 766133 Email: [email protected] Web: www.stnicholashospicecare.org.ukSt Nicholas Hospice (Suffolk) Ltd.A Registered Charity No 287773 E
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You are invited to...Small Actions: Big Difference
Exhibition of photography by artist Nadia Bettega
3 December – 15 December 2012
Open: 9am – 4.30pm weekdays and 10am – 4pm Saturdays at St Nicholas Hospice Care
in Hardwick Lane, Bury St Edmunds.
Nadia Bettega works as a visual artist/photographer with an interest in using
photography as a means to community engagement, participation,
awareness raising and advocacy.
