St. John's Business News Feb. 2013

Meet your2013 Chair, Denis Mahoney

VOLUME 27, NUMBER 1, 0834-2013 FEBRUARY, 2013

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Business News is a monthly publication of the St. John’s Board of Trade.

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Alisha MorriseyPrinted by: British Group of CompaniesLayout: Roxanne Abbott ST. JOHN’S BOARD OF TRADE EXECUTIVE

Denis Mahoney ChairSharon Horan Senior Vice-ChairKim Keating First Vice-ChairDes Whelen Second Vice-ChairSteve Power Immediate Past ChairPaul Janes Secretary-Treasurer

BOARD OF DIRECTORS

Andrea StackAndrea BrocklehurstWayne BruceHeather Bruce-VeitchLynn SullivanKaren McCarthyWilliam GriffinPaddy Phillips

STAFF

Nancy Healey ChiefExecutiveOfficerJennifer Chaytor Manager of Finance and ComplianceLori Coleman Business Affairs ManagerMargie Davis Executive Sales DirectorAlisha Morrissey Policy Research AnalystShannon Lewis-Simpson Manager of Policy and CommunicationsWanda Palmer Director of Sales and MemberFulfillmentJackie Bryant-Cumby Member Relations Administrator

St. John’s Board of Trade34 Harvey RoadP.O. Box 5127St. John’s, NL A1C 5V5 CanadaTel: (709) 726-2961 Fax: (709) 726-2003E-mail: [email protected]: www.bot.nf.ca

Business News

COVER STORY 2CHAIR’S MESSAGE 3FEATURES 5AMBASSADOR COLUMN 6POLICY MATTERS 11AROUND THE BOARD 16NEW AMBASSADORS 19MEMBERSHIP 21

february 2013 1

coNteNts

cover story

Business Newsfebruary 20132

Denis Mahoney is a bit of a paradox. He’s the guy who can take on a heated negotiation with stern

professionalism, and is known at McInnes Cooper, the law firm he’s a partner in, as the one who gets in trouble for playing practical jokes. From his blended family to his non-traditional career path, Mahoney seems to take everything seriously, and with a grain of salt at the same time. Outgoing Chair, Steve Power, has worked with Mahoney at the Board of Trade for the last four years and describes his friend as articulate, understanding and a valuable asset to any organization he chooses to get involved in. “He’s probably one of the smartest people I know, but you don’t get that from him.

He’s fun,” Power says. “We get our work done, but it’s done in a great atmosphere and a collaborative atmosphere. I think he’s going to be probably the best chair we’ve had since I’ve been involved. And that’s no disrespect to anyone.” It’s a sentiment shared by Board of Trade staff. When asked what they like most about Mahoney’s leadership style, the staff unanimously agrees that he’s best known for hearing all sides of an argument and making a strong decision based on all the information. That, and his dry sense of humour. Power doesn’t have to think long when asked what his favourite thing about Mahoney is. “His clap,” Power says demonstrating with a slow clap of his hands. “And his laugh,”

New chair deNis mahoNey

he says before bursting into a mock “Denis Mahoney” laugh. Everything rolls off Mahoney’s back, says Jacqueline Mahoney, his wife of 19 years. “He doesn’t have a whole lot of stress. Not much stresses him out … he always says it’s just the job or just the situation that he, or we, will get through. He does have a great sense of humour and I think that’s what gets him through.” Mahoney started his career literally the day after graduating from Memorial University with his business degree, when he was offered a job doing employee relations with the Newfoundland and Labrador Hospital and Nursing Home Association– which no longer exists – allowing him to offer advice, to try arbitration and collective bargaining.

The guy on the cover of this magazine doesn’t look like the type to climb off a motorcycle with panache. He does not look like the type to fall head over heels for Lisbeth Salander from the Swedish Millennium Trilogy novels and movies. He doesn’t look like an outdoorsman, a granddad, or the type to know his way around the engine of a dozer. The guy on the cover of this magazine does, however, look like a lawyer, who listens to Phil Collins and plays squash. Well, looks can be deceiving. The new Chair of the St. John’s Board of Trade is all of those things … and more.

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Business News february 2013 3

As your new Chair of the Board of Trade, I am excited about the opportunity to work with our many

dedicated volunteers and staff to advocate for the needs of business. I’d like to thank the past chairs with whom I had the privilege of serving – Bruce Templeton, Derek Sullivan, Jo Mark Zurel and Steve Power. While each of these men has different strengths and business interests, they all have a shared desire to work on behalf of business and to enhance the benefits of membership in the St. John’s Board of Trade. I am committed to uphold their record of success. To understand how I came to the Board, I need to go back a little in time. When I was growing up, my parents instilled the importance of volunteering in my brothers, sisters and me. I volunteered with those organizations that were associated with my own interests, with the YM-YWCA, then with the Lifesaving Society of Canada, and then with various employer and business organizations as I began my career in labour and employment. I had served as Chair for the Newfoundland and Labrador Employer’s Council and the Business Coalition, and I remember Cathy Bennett asking me to breakfast to talk about running for election as a Board of Trade director. I was very aware of the Board’s reputation, so becoming a Board of Trade volunteer was an obvious choice for me. I also couldn’t say no to Cathy Bennett, and the members voted me in. I was redeemed from my defeat in my high school council election. It is extremely fulfilling to volunteer with the Board of Trade. Our meetings are filled with healthy debate and exchanges of great ideas. All those who work for the Board, both volunteers and staff, are passionate about the work we do. And we have fun, which is important. The work at the Board was so engaging that I decided that I would like to stay around longer than my two year term as director and contribute as a member of the executive. (The executive also said yes, which was a good thing.) I am grateful for the succession planning process used by the Board to prepare upcoming chairs. A good succession model is truly one of the Board’s many strengths. By serving on the various committees

over the past several years, I have become knowledgeable about the many issues being addressed on behalf of members on different levels, whether on municipal, transportation, provincial or federal matters. This understanding will help me greatly as I work to progress the issues important to you, the members. As I have volunteered with business organizations such as the Board of Trade, it has been my experience that those people I’ve worked with, whether representing business, government or labour, all share a passion for making this a better place to live and work. While we may have different philosophies about how to how achieve success, we are all genuinely committed to improving the economic and social climate in this place we call home. I have learned that our work at the Board of Trade has to be seen as an investment in the long-term rather than creating change overnight. Our desire for change to happen quickly is a product of the business experience – we plan and execute decisions promptly because our business success often depends on it. However, the time horizon for change in government is much longer. The advocacy efforts of past executives are the subject of active discussion with governments long after the chairs have gone, and we see results years later. For example, the implementation of the blended business tax this year is the product of many years of advocacy work by the Board with the City of St. John’s. The important thing is for the Board of Trade to maintain a long-term view to improve and protect the business climate in this province. With the right ideas, energy and commitment, we can make this a better place to live and work. Along with all the great work being done at the Board, I hope to advance two very important initiatives during my term in 2013. Firstly, I want everyone to be aware and be proud of the contribution made by business to the success of our province. The Board needs to continue to recognize the achievements of our businesses and their leaders who do so much good for our economy and our community. Young people should be made aware of careers in business, and be encouraged to become entrepreneurs. There are many

good reasons to be proud of our business success and we will be highlighting those reasons in 2013. The second thing I would like to achieve as chair is to promote the Board of Trade’s diversification agenda. We continue to be exposed to the financial risks associated with our dependence on a resource-based economy. We must diversify our economy and our people to take advantage of the opportunities before us, but what does diversification actually mean? And how do we do it? We need the credible ideas that will come from the business community because, ultimately, we will be the ones to invest in them and develop them. We need not wait for government to define the diversification agenda. Obviously, government needs to be at the table, but entrepreneurs will be the ones to take risks and ultimately shoulder the burden of diversification. We need to foster innovative, credible and tangible ideas and the brains that create them to get us moving in the right direction. 2013 should be another exciting year for business in Newfoundland and Labrador. I am looking forward to meeting you at our many events we have planned for this year. Please come out and join us, bring a friend, get involved and share your ideas and opinions, so we can all work collectively to make this wonderful place where we live and do business even better.

Chair, Denis Mahoney

your New 2013 chair


cover story New chair deNNis mahoNey

“I loved that job. I worked with fantastic people. The healthcare industry has wonderful people in it and I really enjoyed that kind of work, it was front line labour relations work,” Mahoney says, explaining that when he started looking at advancement opportunities there was only so much available without a law degree.He applied to Queen’s College, which was known for its labour relations program, and returned to Newfoundland to practice law after his graduation in 1993. Mahoney has since been practicing labour relations law in St. John’s, moving up into the seat of partner in the Atlantic Canada firm McInnes Cooper, where he also heads the employment law team. But the law certainly wasn’t Mahoney’s first job. Aside from a paper route, delivering the Daily News, he lifeguarded at a high level throughout his youth and his first real job experience was at a construction company in St. John’s, where he worked as the fourth man in a mechanic shop. “(We were) repairing heavy equipment, cranes, loaders, dozers, small, light-duty vehicles. And I tell you that’s where I learned to have a good sense of humour, don’t take things too seriously, practical jokes happened almost on a daily basis. I was the butt of many of those jokes, but I learned to be able to laugh at them. I had some pretty wild experiences on that job.”To this day Mahoney is still playing practical jokes on his co-workers – and has been known to get in some trouble over them. “I’m always under threat of retaliation from them and it has my wife quite unnerved because she’s always afraid someone is going to do something to our

house,” he says. “When they involve her they’re taking it to a whole different level. I think the only thing that’s protecting me in my home is that I’m there with Jacqueline. Because they know if they’re going to involve Jacqueline in practical jokes they’re going to have to deal with her and not just me.” Jacqueline says her husband can’t joke about how much he genuinely cares about his work. “He loves his work and he’s always getting compliments from people left and right … I think people just see his enthusiasm and his knowledge,” she says. Winnie Glavine, Mahoney’s right hand and legal assistant at McInnes Cooper, says that his passion for the work and the clients is what makes him so good at his job. “On a personal note, Denis gives a lot and hauls the best

out of everyone around him and he’s fun to have around the office,” she says. Outside of work, Jacqueline says her husband is a family man in the true sense of the word. Aside from the pair raising their three children Aaron, 27, Adrienne 24 and Kaelan, 17, they spend a lot of time with their two grandchildren who are three and one. As well, he’s incredibly close with his five brothers and sisters. “They’re the closest siblings that I’ve ever

met. They’re very involved in each other’s lives even though the sisters are on the mainland,” Jacqueline says, explaining that

all 22 family members just went to Christmas together in the Dominican. “He says his parents always said ‘Your friends come and go but you’ll have your brothers and sisters forever,’ and that’s just something they’ve always clung to.”

The Mahoney’s also have a house in Holyrood they visit often.“To take a break from the city and the phones and relax, well Denis doesn’t relax, he likes to putter constantly,” Jacqueline says. “He likes to be always tinkering with his toys or cutting grass or chopping wood or he just loves that. All that outdoorsy stuff.” Mahoney also hunts big game, including moose and caribou in the fall and fishes in the summer. “It’s something that gets you out in the country every day and you walk miles and miles across beautiful land and we get to travel a pretty wide geographic area for our hunting area,” he says. Mahoney says he’s a bit of a foodie, enjoys dining out, and will try almost anything. He’s terrified of heights. He’s known to barbeque in the dead of winter, he and Jacqueline like to entertain. His favourite singer is Stevie Wonder, and his

choice in movies tends to run to action movies and classic comedies. “For me watching a movie is just a chance to unplug. The kind of work that I do, I kind of have my brain occupied all the time, so when I watch a movie I like to be entertained. I like the lighter side,” he says, wrapping up with some tidbits about himself. “There’s no dark side to me.”

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Junior Achievement of Newfoundland and Labrador will induct Lloyd Hillier, Noel Hutton and Patrick O’Callaghan into the JA Business Hall of Fame on May 16, 2013.

distinguished business leaders inspire

JuNior achievemeNt

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In addition to celebrating excellence, preserving the legacy of successful entrepreneurs and providing role models

for youth, this event is JA’s signature fundraiser, supporting work that focuses on financial literacy, work readiness and entrepreneurship for youth. The 2013 inductees have demonstrated outstanding leadership and vision; have positively impacted the economy; have a record for philanthropic giving and are respected by peers. Lloyd Hillier moved to Labrador from Quirpon on the Northern Peninsula at the age of six. In 1982, his entrepreneurial pursuits began when he started a construction company. This was followed by lumber and hardware stores. Later, he purchased ships to control his shipping costs and get supplies from Quebec to Labrador earlier than his competitors.

Sensing mineral prospecting opportunities, he established First Labrador Resources which he later made public as Silver Spruce Resources Inc. Seeing new opportunity when the Trans-Labrador Highway was opened, Hillier entered into the trucking business. He later ventured into hospitality and now owns and operates hotels. Hillier’s companies employ more than 140 people. Hillier is very involved in community and supports many organizations. Noel Hutton began distributing food products in 1952 and then began to service the fishing industry. From initial packaging products and services, today, the Hutton Group of Companies encompasses East Coast Converters, Hutton International Press, Maritime Paper Products and NCH Holdings.

Early in his career, Hutton met the challenge of reaching less accessible areas of the province by forming a transport company and purchasing and flying his own aircraft. He was instrumental is setting up the province’s first corrugated plant and was involved with developing Newfoundland and Labrador’s first soft drink canning factory. Hutton’s leadership ensured that the company effectively weathered hard times, particularly in the early 1990’s when the cod moratorium was announced. Today, the Hutton Group of Companies reaches international markets and pending the time of year, employment is in excess of 110 employees. Hutton serves as Chairman of the Board for the Hutton Group of Companies and supports many local charities.

Noel HuttonLloyd Hillier Patrick O’Callaghan


amBassador columN

As a new member of the Ambassador team, I would like to take this

opportunity to reflect upon my first few months of volunteering with the Board of Trade. The role of an Ambassador presents both an incredible opportunity and an incredible challenge for me. It has given me a chance to grow and develop as a professional. In the last four months, I have been tasked with attending many networking events, electing new Ambassadors, contributing to the schedule of events for the upcoming year, encouraging membership growth, and monitoring the member experience. My most notable experience during this time was at an event called Think Tank. At Think Tank, all Ambassadors were encouraged to express their views on what topics they would like the Board to consider during the upcoming year. This

event focused on the challenges that face businesses in Newfoundland. This event really highlighted to me all of the great things that the Board of Trade staff and volunteers accomplish each year. It was incredibly empowering to see that my views and ideas were being captured in the goals and objectives of the Board of Trade. I’m excited to continue my journey as an Ambassador in 2013. If you would like to get involved please don’t hesitate to reach out to me at an event or contact me personally. I would be more than happy to help you get the most out of your Board of Trade membership.

Angie Fowler, is a CA, CIA and Senior Associate at Grant Thornton LLP.

Angie Fowler

NewfoundlandPersonnel Inc.


moving back to the Rock in 2009. My NHL career is currently on hold while devel-oping my career as an insurance profes-sional with Steers Insurance here in St. John’s. As a young professional in St. John’s, the Board of Trade is a great way to meet people and develop relationships. I strongly recommend getting more involved in your business community, and The St. John’s Board of Trade provides the means to do so. I hope to see you at some of our events in 2013!

Rob Bennett is a Commercial Account Executive with Steers Insurance Limited in St. John’s. He is an Accredited Insurance Broker (CAIB) and holds his Risk Management Designation (CRM). For more information on how Steers can protect your business contact Rob at 709-570-1476 or [email protected] or visit www.steersin-surance.com

amBassador columN

As a recently appointed ambassador I have found that the St. John’s Board of Trade enhances the success of

members by facilitating opportunities for networking and business develop-ment. Involvement with the Board of Trade delivers measurable professional and personal advantages for members. Equally important, the Board of Trade fuels the economic, social and cultural vitality of the city by fostering powerful collabora-tions among businesses, government, and community leaders. A few eclectic bits about me; As a sports enthusiast growing up I always had a passion for hockey, and like every kid in Canada I had aspirations of playing in the NHL. I was fortunate enough to play at the major junior and university levels, while still managing to obtain a business degree from Memorial University. Following business school I lived in Vancouver, BC where I continued to build my resume and gain professional work experience before Rob Bennett

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february 20138

BuildiNg Blocks of growth

Say you have a successful small business. You have a few employees, and things are going fine. If you’re like many entrepreneurs, you may never take time to sit down and think about your future growth—how to take your company to the next level in a

smart, disciplined way. But growth is an issue many business owners ignore at their peril. In fact, it might just be one of the most important issues facing them as entrepreneurs. “If you decide not to grow, you may be paving a path to failure,” says Patrick Latour, senior vice-president, financing and consulting at the Business Development Bank of Canada. “If you don’t grow, your competitors will, and that will put pressure on you.” The good news, Latour says, is that business owners can create a road map to guide them and reduce their risk as they grow their enterprise. The roadmap can help them find more growth opportunities and avoid common mistakes, like failing to delegate responsibility to employees.

Need a Plan To develop your roadmap, start by committing time to outlining a plan for your growth, Latour says. It should include a few important basics:

A clear picture of your business’s current strengths, weaknesses and •opportunitiesA vision for where you want your company to be in the next three •to five yearsAn action plan to achieve your vision (Who will do what and by •when)

Your growth plan could be anything from a rough, informal sketch to a full-blown, highly detailed strategic plan, including everything from a mission statement to scenario planning and financial forecasts. What’s vital is getting the key players in your company on the same page, thinking about your future. “If you’re going to grow, you should absolutely have a plan,” says Paul Cubbon, who teaches entrepreneurship and innovation at the University of British Columbia’s Sauder School of Business. “Failing to plan is planning to fail.” Latour agrees. “The plan doesn’t have to be pages and pages long. Sometimes the simpler, the better. But if you don’t have a planned, disciplined approach to growth, you’re probably going to make more mistakes.”

How to Plan Your Business’s GrowthBeat the competition with disciplined expansion

3 Do’s and Don’ts for Growing a Small Business

You’ve decided you want to expand your small business—but aren’t sure how. Here are some growth do’s and don’ts.

Leverage existing clients—Looking for growth opportunities? Don’t forget your existing clients. They could be your best path to expansion success. It’s usually much easier to find new business from current clients than to start afresh with untested ones. “Listen to existing clients, and see what they need,” says Patrick Latour, senior vice-president, financing and consulting at the Business Development Bank of Canada. “Ask them how you can help them be even better. Can you help them in ways they don’t know about?” Latour also advises growth-oriented entrepreneurs to seek

out opportunities to join the supply chains of multinational corporations.

Grow smart—Whatever

you focus on as a growth

opportunity, be sure it’s the right path for

you and your business, says Paul Cubbon, who

teaches entrepreneurship at the University of British

Columbia’s Sauder School of Business. Don’t expand into

new business areas just because you can. “People think growth will bring a more profitable situation. But they may grow from one to 20 employees and not make any more money, while working twice as hard,” Cubbon says. “It’s not just about growth. It’s about smart growth.” Be sure new business offers the same margins as you currently enjoy and helps you differentiate yourself from the competition.

Don’t micromanage—Growing companies often wind up in trouble when the entrepreneur has trouble delegating decisions to staff. “Hire good people and trust them,” Latour says. “Let your people work, while you spend more time thinking about your strategic focus and your next move.”

Business News

A customer loyalty solution for small business


MyPoints:

Cost and complexity are no longer barriers for small- and medium-sized business looking to set-up

a customer loyalty program, thanks to a Newfoundland-based rewards program known as the MyPointsCard. Together with the mypointscard.ca website, it offers consumers a free membership and works with a wide range of point of sale systems. But what’s in it for businesses? Expanded contacts, increased loyalty, and enhanced marketing possibilities are just some of the benefits. The MyPointsCard is the brainchild of Grant Young, president of the Downhome group of companies, which publishes Downhome, Inside Labrador and Home and Cabin magazines. He took some time recently to answer a few questions about MyPointsCard.Q: Tell me about the MyPointsCard. A: MyPointsCard is a feasible way for small and medium sized businesses to create a loyalty program for their own business, but it’s also a

marketing program that shares consumers’ contacts from one business and introduces them to other members’ consumers.

Q: Tell me about the connection to Downhome magazine, and the benefits of being a subscriber when it comes to collecting MyPoints. A: Anyone in the province can be a cardholder and collect points. They get 1 point for every dollar they spend with our MyPoints business partners. When they subscribe to Downhome they get double points along with their subscription to Downhome and Home and Cabin magazine.

Q: When was it started?A: We started developing the

MyPointsCard program more than two years ago.

Q: MyPoints is a customer reward card. What makes it different

from other points systems on the market?A: The rewards are much higher than other rewards cards; also the difference is the card works in real time, much like a debit card. Cardholders collect points in real time and they are banked electronically. They can then spend points in real time with any of the business partners.

Q: What are the benefits to becoming a partner business?A: Business partners will have category-exclusive benefits in their trading area. They will receive extensive marketing benefits in our MyPoints marketing program. Additionally, they can have their own branding on the cards they give their customers.

Q: What’s involved for businesses in terms of setting up the card for use at their shop, and how are points added to a card at the point of sale? A: It is very easy once they decide they want to join the program. Our technical partner runs the back end of this system and it is compatible with over 280 software and debit terminal systems. We download the software on their terminals and they are ready to go. Their customers collect points by spending money at their business.

Q: What are the benefits to the customer?A: Consumers will receive points that translate into value on their card. They can then spend these points with any of our business members when they like. This will result in receiving free products and services from some of our members.

Q: What’s your vision for the MyPoints card?A: We have a national strategy for the program; we want to grow it in this province first and then go west. There is a component in this program that involves magazine subscriptions and with our affiliation with Magazines Canada we have close connections to publishers across the country.

Q: What do you see as the future of MyPoints?A: We see the MyPointsCard being a big part of the consumer landscape in the province and we feel as we move west our magazine partners and business partners will grow it into a solid program across the nation. Small and medium-size businesses need a loyalty program but most can’t afford the cost and effort it takes. We’ve priced it to be affordable for them.


February is budget consultation season. Your Board of Trade will present to federal committees and make submission to the provincial government as part of their budget

development. Both the province and the country are experiencing fiscal and demographic deficits which must be addressed.

Balance the budget In order to facilitate a sustained economic recovery and growth, the federal and provincial governments must address their fiscal deficits. A balanced budget resulting in surplus would enable both levels of government to create a climate conducive to investment by maintaining a competitive tax system, permitting necessary funding in research and development, and allowing improvements in infrastructure. Public spending must be smart and sustainable in order to set the right conditions for our success going forward.

Diversify our economy The federal government has demonstrated prudent fiscal policy during this global economic crisis and, because of this caution and a bit of good luck, we have weathered this economic storm better than most countries. But, nationally and provincially, we are far too reliant on natural resources and the volatility of commodities markets for our economic success: 40 per cent of the economy of Newfoundland and Labrador is reliant on commodities such as oil and ore. This makes our economic growth more vulnerable to global recession. Indeed, our national imports have now exceeded our exports, which is not a good economic position to be in.

Manage spending for the long term From 2007 to 2012, the provincial government has seen a 56 per cent increase in revenues, but expenses have increased by 44 per cent in the same period. These spending increases have undermined any attempts to capitalize on our enviable financial position in a period of deep global recession. This level of provincial spending has hindered attempts to eliminate deficit, or to address decisively the unfunded public pension liability, which constitutes about 60 per cent of our debt, a pension debt which will increase with more retirements and more being hired under the current regime. Health care represents 40 per cent of the provincial budget, and this amount will only increase with an ageing population. The province’s deficit is projected to rise to $728 million for 2012-13 and the provincial debt is expected to climb to $8.9 billion next year.

Get back to basics Government must go back to basics, to necessary sustainable services. We need to manage expectations and make smart changes to our public spending now so we do not have to make tougher decisions in the future.

We need to prudently plan for the future and take necessary action to

avoid our own fiscal cliff. The Board of Trade has called for a more

robust core mandate review to refocus the provincial government on the key service

areas that the public expects of it, and reevaluate the unsustainable government

spending practices which have occurred in the last few prosperous years. We must stop adding

to our debt and eliminate budget deficits. We must devise a way forward for the unfunded public pension liabilities that is fair and equitable to all

taxpayers. We need to manage the expectations of all those involved in our economy in order to live within our means without disadvantaging those in need.

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Find more about CGA Newfoundland & Labrador online at www.cganl.org and join us on Facebook & Twitter @CGANL

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policy mattersfiscal prudence and long-term planning


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Increase revenues and remain competitive We also need to increase revenues. We can best do that by keeping money in the hands of taxpayers and diversifying our economic base while maintaining economic competitiveness. Government must protect and maintain economic competitiveness so business can drive the economic engine and put money into government coffers. In this global economy, Newfoundland and Labrador must be seen as a good place to do business if we wish businesses to operate and invest here. People and businesses have a lot of choice as to where they call home: we need to remain competitive if we want people to live here, because without people, there can be no economy.

Increase our population Our population also needs to increase for our revenues to increase. We are a big province with large expenses and a small population. Since 1992, nearly 250,000 people left Newfoundland and Labrador for other provinces. Our population has declined 11.5 per cent in 20 years. If our population does not grow naturally, then we need people to come from away. Right now, we do not have enough people to do

the work that needs to be done or to take advantage of the opportunities that are before us. If our population does not grow, neither can the economy. The federal government recognizes that we need more people in our country to offset our dwindling population. By 2014, there will be a new immigration application system based on the expression of interest (EOI) model now used by New Zealand and Australia. The EOI system will be demand rather than supply driven, and responsive to labour needs. We applaud the federal government’s efforts to create a more efficient, effective and responsive immigration system so qualified applicants who want to come to Canada can. Newfoundland and Labrador needs to take advantage of the new EOI system to address our severe labour shortage and help grow our dwindling population.

Going forward Fiscal and human resource management are policy issues to be considered in the federal and provincial budgets. Public spending should be managed for long-term sustainability. We need to remain competitive in our tax regime and attract business investment and people to our province and our country. We need more people to live in Newfoundland and Labrador to be part of the economic engine, to increase revenues, to do the work that needs to be done now, and to take advantage of future opportunities.

Junior high students from 11 schools in the province will be exploring the opportunities of petroleum industry

careers during the official launch of the 11th annual Oil & Gas Week this February. Eleven schools were awarded grants totaling $6,000 to develop projects reflecting their thoughts and research about careers in the oil and gas industry in Newfoundland and Labrador. These students will present their projects to stakeholders, industry clients and post-secondary students during the launch at the Fisheries and Marine Institute (MI) of Memorial University of Newfoundland on Feb. 25 where the industry will kick-off a week of events. Four post-secondary students will also be awarded Oil and Gas Week scholarships during the event.The week, held between Feb. 23 and March 1, will focus on the theme, Explore the Opportunities. “This year’s theme is reflective not only of the career opportunities related to the oil and gas industry, which we promote during Oil and Gas Week, but also of the

exploration and development activity planned for the offshore this year,” says Rob Strong, chair of Oil and Gas Week 2013. “This is an exciting time for the offshore industry in our province and Oil and Gas Week will celebrate that.” The annual food drive and fundraiser in support of the Community Food Sharing Association will kick off the week on Saturday at participating Dominion stores in St. John’s, Mount Pearl and Conception Bay South. Last year’s efforts provided 21,130 pounds of food and $24,000 to help needy families. This year’s Energy Day will take place on Tuesday, February 26 at the Johnson Geo Centre with a focus on Exploring Careers in Oil and Gas. The event is open to the public and offers high school students the opportunity to network with participants in the oil and gas industry and learn more about careers and companies operating in the sector locally. Select schools will also participate in Energy Day Plus by touring operations at specific oil and gas companies and sites.

The Newfoundland & Labrador Oil & Gas Industries Association (Noia) will hold its annual luncheon on Wednesday, which will include a presentation by the recipient of Noia’s Outstanding Contribution Award.This year, both the provincial and federal governments have partnered with Nalcor Energy to bring together geo-science experts to present on the local geo-science community, which will take place on Feb. 28. The oil and gas industry in Newfoundland and Labrador is a significant contributor to the community. The industry provides jobs to thousands of Newfoundlanders and Labradorians, and contributes millions of dollars to infrastructure, research and community groups in our province. Oil and Gas Week not only focuses on the accomplishments of the industry, but also aims to educate secondary and post-secondary students on various aspects of the industry as well as employment opportunities for future generations.

explore the opportunities at oil and gas week

For more information and a full schedule of event on Oil & Gas Week 2013,please visit: www.noia.ca/Industry-Info/NL-Oil-Gas-Week/

she’s BoomiN’, B’ys

All photos courtesy of Exxon Mobil

The New Year’s Eve sanctioning of the Hebron project will only serve to echo the oil boom in Newfoundland and Labrador.

The sanctioning, announced publicly on Jan. 4, ensured the construction of the offshore platform at Bull Arm, which will be used in the drilling and production of the Hebron offshore oil field. The province expects Hebron to bring in $23 billion in royalties, returns on its investment and corporate income tax, bringing significant benefits to the province. As well, there will be great indirect and spinoff impacts, according to St. John’s city Coun. Bruce Tilley, chair of the economic development and tourism committee of council. “Retail sales will dramatically increase as a result of the Hebron project. The unemployment rate will certainly go down,” Tilley says, giving a sneak peek into a report on the economic benefit of Hebron the city is completing. “There’s no doubt about it that this industry fuels our economy and the benefits are felt on many sectors. We’re seeing additional retail areas open up, housing, condo developments, there’s two, three different office structures going up, there’s three hotels going up. So it’s all part and parcel to this growth.” First oil is not expected until 2017, but already more than 1,200 people are working on the project which will produce more than 700 million barrels of oil at a rate of 150,000 barrels a day. In comparison, the $5.8 billion Hibernia project has an estimated 1.4 billion barrels of oil – 736 million of which were produced as of 2011.

Direct benefits of the project include the employment of more than 3,000 people on the nearly $20 billion project. One of the three needed modules will be built outside the province, due to a lack of capacity in terms of labour and infrastructure, resulting in the agreement for a one-time $150 million payment to the province. Oil companies working in this province are also required to invest in education and training and research and development to the tune of a potential $200 million, based on the price of oil, according to the Hebron benefits agreement. Retail sales as an indicator of the overall economy, show that people here have more disposable income than ever before. In 2011, retail sales were pegged at nearly $8,000 per year, up from $6,500 a year in 2007. Further, month-over-month in 2012, increases of between one and six per cent were recorded by Statistics Canada. If you need more proof of the impact of the oil and gas industry on the economy of Newfoundland and Labrador, you don’t have to look any further than your nearest car lot.

hebron update

Jonathan Hickman, of the Hickman Group has been working in the family’s automotive business for nearly 30 years and says anytime there’s an announcement of a major project, there’s a boost in car sales. After the Hibernia boom, Hickman says people were eager to replace their ageing cars and as a result of a generally healthy economy, they had the income to do it. “You probably won’t see as big of a spike, just because this is the province to be in right now,” Hickman says. “We’re already riding a pretty high wave right now, the industry. And I don’t have the final numbers – but on the Avalon, it’s going to be up about five per cent over last year. And last year was up.” Another trend Hickman has seen is the likelihood of people in this province to purchase a luxury vehicle. “That’s a change of culture,” he says. “Twenty years ago we’d have a customer come in and we’d try to sell them a Cadillac. They’d say I can’t buy a Cadillac. I can’t be seen driving a Cadillac, because ... people will think I’m making too much money. So I’ll buy that pick-up truck which is $10,000 more than the Cadillac and I’m OK.” Hickman says the change came when European oil industry leaders started showing up in BMW, Mercedes or Cadillac, making these cars the norm. “I think once people started seeing that people driving those luxury cars aren’t really snobbish, they’re just my buddy I play hockey with, my buddy I work with, it became more culturally acceptable.” Hickman says the dealership will likely see other benefits to the announcement.

“For us there’s multiple different spinoffs. One is with these oil companies is supplying them with vehicles.” And while car sales may not jump as much as when oil first became the driver of this province’s economy, Hickman says other luxury items will probably be the ones to fly off the shelves. “I think you’ll see other industries probably peaking more. Because the economy has been so good for so long and car sales have been up for so long you probably won’t see that big jump there,” he says. “It’s time for me to go out to a new restaurant, maybe travel will peak a bit more. Furniture, yeah, I think those companies will see increased business.” The provincial and federal governments lauded the sanctioning, with Premier Kathy Dunderdale issuing a statement saying that Hebron will strengthen the province’s economic position while solidifying its status as an energy warehouse. As a result of the four current producing oil projects, Coun. Tilley says there’s a strong momentum in the city and province’s economic development. He says the business community has built a strong base to take on the challenge of supplying another mega project, but that there are still concerns around how it will impact infrastructure, and whether the labour market can support the project. “You’ve got to figure out now how much of the impact will filter out to housing, for example. Transportation needs, we’ve still haven’t got our transportation needs taken care of, which is why we’re trying to get a better deal with the provincial government.”

However, along with all this good news, there have been warnings from Standard and Poor’s, the Canadian Chamber of Commerce, APEC, the Board of Trade and others about placing too many eggs in the oil basket, and the need to diversify this province’s economy. Nearly 40 per cent of the province’s GDP comes from oil making Newfoundland and Labrador increasingly vulnerable to commodity price volatility. Outgoing Board of Trade Chair Steve Power has said the province must learn from its past of relying on one industry to drive the economy – referring to the cod moratorium that devastated the province in the late 1990s. “It took 20 years to establish an oil industry here; we need to spend 20 years aggressively building more aspects of our economy to secure the future. Oil is a non-renewable resource so we have to put money we get from that resource into developing sustainable industries.” The drop in oil prices and production caused by maintenance shutdowns offshore last year, took a toll on the province’s budget, resulting in a projected $725.8 million. Meanwhile, the province’s status as an oil production capital could continue to grow as exploration has begun in other areas offshore, with more potential projects on the horizon. Statoil has gone public with estimates of a 200-million barrel find at its Mizzen site and Chevron is test drilling its third well in the Orphan Basin called Margaree in hopes of finding a viable reserve.

—Alisha Morrissey

“The best luncheon to date. He was so inspiring. He had us laughing, he made us think, and he even had some of us (tear) up. It was heartfelt, sincere and overall just made us look back on who we are and why

we should be so proud of who we are as Newfoundlanders.”

best events of 2012


If you’ve ever heard a whooshing sound or spotted a blonde blur at a Board of Trade event, don’t be alarmed. It’s just Lori

Coleman, Business Affairs Manager for the St. John’s Board of Trade. From scheduling flights and hotels in the best and worst weather, to choosing a menu for 600 while juggling programs and tickets, Coleman has been known to put off a great event regardless of the circumstances, and she can often be seen putting the icing on the cake of Board of Trade events right up until the moment the show goes on.

arouNd the Board

Luncheon with David Chilton

“He was fabulous. We had approximately 300 people in the room and I think everyone would have stayed the entire afternoon to hear him speak. He was dynamic and gave our members a presentation they won’t forget.”

“We had a great turnout and the event is relaxed and fun. There are Irish entertainers, green beer, great costumes and décor. It is an event that members don’t want to leave. I believe members stayed long after it was over.”

Speed Networking

“This event first took place during Board of Trade Week and the responses we got from our members was so positive that we did another one in October. Our members really saw the value of this event; the networking they did with 36 other members, the opportunity to stand up in front of everyone and tell them about their company and what they do, and a chance to be creative in their elevator speech. We sold out both times!”

During the 2012 calendar year, Coleman, with the help of the Board of Trade staff, managed to host two luncheons with the premier, a packed house for Danny Williams, a wildly successful golf tournament and the best Business Excellence Awards to date. All of that, on top of organizing the details for monthly business mixers, luncheons with top notch local and national speakers, and quality professional development events. Coleman knows that business-networking events are the signature of the St. John’s Board of Trade and works to make every event valuable. She’s taken a look back at the 2012 events calendar and pointed out some highlights. And she’s also willing to divulge just a few details about the events to come in 2013.

St. Paddy’s Day Mixer

Luncheon with Seamus O’Regan

Doing Business Up North Conference

“Attendance was small, but everyone thought it was still very valuable information and that the networking opportunity was intimate and beneficial for their business. Labrador is a hot topic these days and our members were excited that we decided to put this event off.”


tee up to new events for 2013

In 2013, Coleman and the rest of the events team will present more events that will help you to help your business grow and prosper. Some events already planned include:

In February come have lunch with Cathy •Bennett – CEO and owner of the Bennett Group of Companies, a Business Excellence Award Winner, and former Board chair.Our Chair’s Inauguration in February is a •great chance to find out more about your new Board and catch up with business acquaintances after the hectic holidays. In March the Murray Premises Hotel will •

again host the Annual St. Paddy’s Day Mixer.In April the Board will host a special •luncheon for Administrative Professionals Day – so make sure you invite your admin staff and stay tuned for the speaker announcement.In May the Board will host Board of Trade •Week – May 13-17. The week will be jam packed with events that will help you do business better.In July, attend the can’t-miss, annual golf •tournament, being held at Bally Haly.

In October, celebrate Small Business •Week, a time when the Board focuses on smaller businesses and what they bring to the community. Events throughout the week are designed to help small business succeed.In December, attend the annual Business •Excellence Awards, honouring the leaders in the business community. As always, check the Board of Trade’s •website for other events including lunch and learns, conferences and other events to help your business grow and succeed.

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National honours for Fortis Properties Fortis Properties has been named Company of the Year for excellence in the foodservice and hospitality industry. The Kostuch Media’s Pinnacle award was given to Fortis Properties president and CEO Nora Duke, who said the company is always looking for opportunities to do better for their clients.

You will want to work with these employers Atlantic Business Magazine has listed its annual Top Employers list for 2013 and the Board of Trade has some members on the list. The Newfoundland and Labrador Credit Union hit the list winning the distinction for its benefits plans, full tuition reimbursement and scholarships for employee’s children, as well as flex-time options, year-end bonuses, and bi-annual service recognition. Technip Canada also made the list for flex-time options, performance appraisals, bonuses and paid training, as well as free kickboxing and yoga lessons in the office and monthly lunch and learns designed to help employees learn work-life balance skills. Johnson Inc made the list for their health and dental plans, professional development opportunities, incentives for employees who recruit new workers, mentoring initiatives, and tuition support for employees’ children. Johnson also won this year’s Board of Trade Business Achievement award for Employer Excellence.

Blog bestowed with award Congratulations to Ocean Delight Cottages, which has won the 2012 Canadian Blog Awards. The company, which has only been in operation for one year, has picked up the Best Business or Professional Life Blog category in the annual competition which Canadian Bloggers and Blog Readers vote to decide which blog is the best. Jerry Byrne, who recently retired from building and running companies, and his partner, Laurelyn Berry, stayed at one of the seven ocean front cottages in Trinity Bay for a weekend, and ended up buying the business. A popular part of the company’s newly revamped website, Jerry’s blog includes daily updates from the seaside community of Whiteway. The company’s ambassador and golden retriever Murphy also regularly “contributes” to the blog. Visit the blog at http://oceandelightcottages.net/category/blog/

Local lawyer a rising starDenis Fleming, a partner in Cox and Palmer in St. John’s, has been named a “Rising Star: Leading Lawyer Under 40” by the national publication Lexpert® Magazine. “It’s nice to see that those outside the organization have discovered what we already know – Denis is a trusted advisor, leader and mentor,” says Daniel Gallivan

Q.C., Regional CEO. “His passion for his work and strong business acumen have resulted in incredible client relationships, which are the foundation of successful practices.” Denis is a dedicated and highly successful lawyer practicing in the areas of insurance defense and insurance coverage, products liability, and commercial litigation law. He has a proven record of success that is applauded by his clients and colleagues alike.

CMHC gives you a peek into the housing crystal ball Interested in finding out more about the economic and housing indicators for the next year? The Canada Mortgage and Housing Corporation will host a Housing Outlook Seminar in St. John’s on March 6, 2013, where industry experts will discuss the future of the housing market in Newfoundland and Labrador and across the country. For more information contact the CMHC at:

http://www.cmhc.ca/conferenceregistration

Award and a big move for mortgage company

Congratulations go to DLC Mortgages and More for taking home the Consumer’s Choice award for best mortgage provider on the Northeast Avalon. The Consumer Choice Award recognizes business excellence by conducting independent market research. DLC Mortgages and More is also announcing the opening of a second location in Mount Pearl. The growth of the company to a second location will help serve clients better says Bev English, of Dominion Lending Centres. The new location is up and running at 1 Sunrise Ave, Mt. Pearl.

membershipmemBer News

Nora Duke

Denis Fleming


Leading in growth Newfoundland and Labrador will lead the Atlantic provinces in growth in 2013, after a sluggish 2012 according to a new report from RBC Economics. Last year’s slow down was a result of a nearly 30 per cent decrease in oil production due to shut downs for maintenance. Growth for the end of 2012 was projected to be 0.7 per cent. With Hibernia returning to full production in 2013, RBC is predicting 4.4% growth in the province, topping all Atlantic Provinces.

Wages up again Average weekly earnings in this province continue to increase. Statistics Canada’s most recent information shows that payroll employees’ weekly earnings have risen to $943 in October, up nearly five per cent from the same month last year. This is the highest provincial year-over-year growth for the fifth consecutive month. Newfoundland and Labrador is tied with Nova Scotia for growth in earnings – the highest year-over-year growth in the country.

Cruise industry strong; says city Last year was a strong one for cruise ship visits to the city of St. John’s and 2013 is already looking promising, according to the City of St. John’s. The totals are in and the city reports receiving 15 cruise ship visits with just fewer than 15,000 visitors in 2012. The 2012 cruise season began in St. John’s on May 13 and concluded on Oct. 11. Of the 15 cruise ships which visited St. John’s, 10 visits, including five inaugural, were made by vessels on transatlantic itineraries including St. John’s for in-transit port calls. In 2013, 14 ships are expected to visit with approximately 23,000 visitors. New for the 2013 cruise season is the National Geographic Explorer ship in partnership with Lindblad Expeditions, which will use St. John’s as a home port for two Atlantic Canada itineraries.

Strong economy means A+ for Newfoundland and Labrador Newfoundland and Labrador gets good grades for a strong economy and fiscal management. Standard and Poor’s ratings service has affirmed long- and short-term credit ratings of A+ and A-1+ for the province of Newfoundland and

Labrador, while affirming the same ratings for Newfoundland and Labrador Hydro. “The stable outlook reflects our view that Newfoundland’s economy will continue to have elevated capital investment-related major resource developments during our two-year rating horizon,” according to a Standard and Poor’s media release announcing the credit ratings. The rating does warn against the risk of the province’s reliance on natural resources when there is market volatility of commodity prices.

membershipiNdustry News

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iNdustry News “Provincial revenues are also sensitive to changes in resource production values, with royalties accounting for an estimated 40% of the province’s adjusted operating revenues in fiscal 2012.” The report suggests that while the province hasn’t accumulated debt in the past five years, they do expect that to change in the future with the financing model around the Lower Churchill project. “Although the decision to proceed with the project bodes well for the economy, it could expose the province to

substantial construction risk and borrowing requirements in the next several years.”

Canada ranks sixth in immigration stats According to a recent study, Canada is in sixth place in the Organization for Economic Cooperation and Development in terms of the share of immigrants in its population, with the foreign-born accounting for 20 per cent of the total population. Eighteen per cent of these immigrants arrived in the last five years

compared with 22 per cent on average across other OECD countries. Within Canada, the foreign-born population is on average more educated than across OECD countries, with 52 per cent of immigrants being highly educated compared with 31 per cent across OECD countries, 38 per cent come from an OECD high-income country and 46 per cent from a country with the same official language.


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Junior achievement - distinguished business leaders inspire

Patrick O’Callaghan, in possession of a Diploma in Hotel Management, emigrated from Ireland to North America in the mid 1960’s. His first entrepreneurial venture in this province was the creation of Clovelly Stables in Logy Bay. Today, O’Callaghan is president and CEO of East Coast Catering Ltd. – a private company specializing in remote workforce catering and accommodations supplying services to the oil and gas, marine, mining and industrial construction sectors. In the early 1990’s, O’Callaghan’s company experienced many challenges as a result of the downturn in the offshore oil industry. Remote mining

and construction camps across Canada became the new direction. Today, his companies include Labrador Catering, Horizon Remote Catering in Western Canada, ECC NS Ltd. in Eastern Canada and ECC Ireland. O’Callaghan has ventured into residential housing and he is partner in Capital Structures Incorporated and Offshore Recruiting Services Incorporated. O’Callaghan is also part owner and hotel operator at the Long Harbour Lodge. O’Callaghan’s generosity is known to many organizations. He was recognized by Ernst & Young as the 2012 Atlantic Entrepreneur of the Year.

Seven hundred people will attend the May 16 gala and induction ceremony. As the JA Business Hall of Fame committee chair, Jo Mark Zurel is leading the volunteer team and Zita Cobb is the event’s honourary chair. Suncor Energy is the platinum sponsor. A JA junior achiever will co-emcee the gala and numerous other youth will be involved.

Sandra Patterson, president & CEO, of Junior Achievement Newfoundland and Labrador can be reached to reserve seating or discuss sponsorship, contact JA at 709.753.9533.

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membershipNew memBersBense StudiosAllison Crawford, Studio Manager100 Elizabeth AvenueLower Level, Elizabeth Towers St. John’s, NL A1B [email protected]

Artistic Fraud of Newfoundland Inc. Patrick Foran, General ManagerP.O. Box 23193 Churchill SquareSt. John’s, NL A1C [email protected]

St. John’s Community Centre AlliancePatsy Whitten, Executive Director20 Hallett Crescent, Suite 207 St. John’s, NL A1B [email protected]

Dell CanadaSteve Weaver, Outside Sales (East)155 Gordon Baker Road # 501North York, ON M2H [email protected]

Elton Management Consulting Inc.Kathy - Jane Elton, President77 Beacon Hill Crescent St. John’s, NL A1E [email protected]

Provident Valuation & Advisory ServicesGlen Power AACI, MRICS, Director / Senior ConsultantP. O. Box 21371, RPO MacDonald Drive St. John’s, NL A1A [email protected]

Belmont Health & WealthKaren Whelan, Operations Manager - NL40 Commonwealth Avenue, Suite 113 Mount Pearl, NL A1N [email protected]

Reach InteractiveDarryl Power, CEO / President5 Crimson Street Paradise NL, A1L [email protected]

The Burry Group of CompaniesGlenn Burry, President3 Wharf Road Clarenville, NL A5A [email protected]

Solace Power inc. Kris McNeil, PresidentSuite 3003Genesis Centre Bruneau Centre Memorial St. John’s, NL A1C [email protected]

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19


To register for these events please contact Wanda Palmer at [email protected] or 726-2961 ext. 9

12 sponsored by...

chair’s inaugural receptionWe are pleased to invite the whole membership to help us celebrate the inauguration of Denis Mahoney as the incoming Chair of the St. John’s Board of Trade. It is also a chance for us to say thank you to all of our volunteers and members who have participated and helped us throughout the year.

Date: Tues., Feb. 19Time: 4:30 pm – 6:30 pmCost: Included as a benefit of your membershipLocation: Delta St. John’s Hotel and Conference Centre

6luncheon

“Getting more than you can give...The power of partnerships”

Bennett Group of Companies CEO Cathy Bennett believes completely that today’s involvement shapes new generations. Hear her share how investments and gifts of knowledge and service count, how they return new levels of trust, networks and insight from places you least expect.

Date: Tues., Feb. 12Time: 12:30 pm – networking 1 pm - luncheonCost: $42.50+HST member discount $85+HST non memberLocation: Holiday Inn, 180 Portugal Cove Rd.

Business mixerJoin Grant Thornton LLP and the Newfoundland Chocolate Company as they host a Board of Trade Business Mixer. It will be a lively evening full of networking, great food and of course chocolate. We look forward to seeing you there!

Date: Wed., Feb. 6Time: 4:30 pm – 6:30 pmCost: Included as a benefit of your membershipLocation: Grant Thornton Suite 300, 15 International Place

7lunch and learn

“Twitter for Extreme Beginners”You’ve been putting off learning about Twitter? Sheldon Payne will help you set up a Twitter account and learn how to use it. Perfect for those who have never used Twitter, do not use Twitter regularly, or have forgotten the basics of Twitter. After leaving this hands on session, you will: have signed up for twitter; updated your twitter profile; know how to send and reply to a tweet; what are hastags and how to use them and so much more.

Date: Thurs., Feb. 7Time: 12:30 pm – 2 pmCost: $35+HST member discount, $45+HST non memberLocation: St. John’s Board of Trade, Board Room 34 Harvey Road, 3rd Floor

26lunch and learn

Using LinkedIn Effectively for BusinessLinkedIn is an amazing B2B marketing tool if you use it correctly. It is not just a place to store your online resume or search for jobs. It is a business imperative to have a great presence on LinkedIn.

In this hands on session Sheldon Payne will show you how LinkedIn can benefit you, your company and your brand. After leaving this session, you will have created a LinkedIn account, if you don’t have one, created/updated a profile that creates the right professional impression, optimized your profile so you are found by people looking for your skills and understand LinkedIn etiquette so you are confident when using LinkedIn.

Date: Tues., Feb. 26 Time: 12:30 pm – 2 pm Cost: $35+HST member discount $45+HST non member Location: St. John’s Board of Trade, Board Room 34 Harvey Road, 3rd Floor

february 2013upcomiNg eveNts

Documents

St. John's Business News Feb. 2013