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St. Bernards Health Care, St. Bernards Medical Center
Citation preview
Winter 2010
IN THIS ISSUEExplore Our New Web Site
Start Your Year With HMR
Comprehensive Heartcare
Therapeutic Hypothermia
St. Bernards & Social Media
Focus on our Centers of Excellence
Senior ServicesWomen’s & Children’s ServicesCancer Treatment
Focus on ourCenters of Excellence
HeearrtcaareSenior ServicesWomen’s & Children’s ServicesCancer Treatment
HHHHHHHHH
The Right Place for Your Heart
Surgeons at St. Bernards are the first in this area to improve the lives of patients using incisionless surgery for the treatment of chronic gastroesophageal reflux disease (GERD). To find out more about Transoral Incisionless Fundoplication (TIF), contact the St. Bernards HealthLine at 931-5055 or toll free at 888-782-4555.
Helping GERD patients Through incisionless surgery
Follow us online
For Information Call the HealthLine at 870-931-5055 or toll free at 888-STB-4555
CALENDAR OF EVENTSJanuary ___________________________________
Women’s Advisory Council’s Stories in the Forest
3 p.m. St. Bernards Fun Forest
at The Mall at Turtle Creek ................................. January 2
Free Seminar for Treatment of Chronic GERD
Call HealthLine for Reservations
6 p.m. at the St. Bernards Auditorium ............... January 21
February __________________________________
Heart Health Screening At The Mall at Turtle Creek ..................... February 5 & 6
Women’s Advisory Council’s Stories in the Forest
3 p.m. St. Bernards Fun Forest
at The Mall at Turtle Creek ............................ February 6
HMG Pink Zone At the ASU Women’s Basketball Game
3:05 p.m. at the ASU Convocation Center ....... February 27
St. Bernards Healthy Heart 2 Miler 9 a.m. beginning at St. Bernards Auditorium ... February 27
March _____________________________________
Women’s Advisory Council’s Stories in the Forest
3 p.m. St. Bernards Fun Forest
at The Mall at Turtle Creek ............................... March 6
April ______________________________________
HMG Health & Fitness Expo
8 a.m. to 4 p.m. Saturday and 1 to 5 p.m. Sunday,
ASU Convocation Center .......................... April 10 & 11
Arkansas Ride for the Cure
beginning at the Blue Entrance,
ASU Convocation Center
For times and to register go www.hmg.md ........... April 10
Associated Radiologists HMG Family Fit 5K
beginning at the ASU Convocation Center
For times and to register go www.hmg.md .......... April 10
with your favorite social networks
his fall, St. Bernards entered the realm
of social media through Facebook,
Twitter and YouTube. One of our first
ventures was to conduct a virtual opening
to coincide with the official openings of
the Flo & Phil Jones Hospice House at
St. Bernards.
Laura Pickens, vice president for marketing
and public relations at St. Bernards, talked with
some of our Hospice nurses about the impor-
tance of the role of Hospice care, and those
interviews were posted online. Facebook fans
and Twitter followers were directed to the St.
Bernards YouTube Channel throughout the
week for more videos from donors, volunteers
and workers. Pickens and Hospice Director
Tammy Hawkins walked through the Hospice
House to give viewers a closer look at the
facility. Donors and patrons unable to attend
the public events were able to follow the vir-
tual opening throughout the week, culminat-
ing in the public open house.
During both a special donor reception and
community open house, we sent out tweets
posting images and quoting speakers so peo-
ple could follow the event in real time. Video
clips from the events were posted to YouTube
and Facebook as well.
We plan to utilize social media in a number
of ways in the coming months.
Several of the St. Bernards entities are
already on Facebook and Twitter. Join
hundreds who are fans of St. Bernards
Healthcare, the Flo & Phil Jones Hospice
House, the St. Bernards Development
Foundation and Pink for Life. Start by
visiting the new St. Bernards web site at
www.stbernards.info and click on the social
media icons.
T
Community Healthcare 3
Now
Elaine Wallis
Before
Before
After
Mark Poe
eeeeeee
AAf
t’s the time of year for new beginnings…and for many
the time to start better health journeys that include
losing weight. Almost half of Americans make New Year’s
resolutions…and without fail, weight loss is among the
top three.
The St. Bernards Center for Weight Loss can help
you achieve your weight loss goals through the unique
medically supervised HMR weight loss program.
We have partnered with Health Management Resources,
the leading medically supervised weight loss program in
the United States, to teach skills necessary for lifelong
weight management.
There is no better time than now to start, with free orien-
tation classes scheduled every Thursday in January at 5:30
p.m. Orientations provide an overview of our program with
diet options and class options available. Seating is limited, so
please call 336-5677 to register.
Hundreds of area residents already have found success
through the HMR program. They have learned to change
habits, and they have seen weight loss translate into living
better…and living longer. To date participants have lost
nearly 5 tons of excess weight.
The HMR program is designed for people who
want to lose as few as 10 pounds or as many
as 100 or more, explains Gina Powell, RN,
patient care manager for the Center for
Weight Loss. As a matter of fact,
15 people have lost more
than 100 pounds each in
our program.
“Our goal is not just to help
people lose weight but also to
teach lifestyle changes that enable
them to succeed in managing weight
for the long term,” Powell stresses.
There are options for both rapid weight loss with medical
supervision and for more moderate weight loss.
The former is called the “decision-free” diet, and it uses
nutritionally complete meal replacements in the form of
weight loss shakes, portion-controlled and calorie-restricted
entrees and energy bars. It’s especially beneficial for people
who want to lose 30 pounds or more and are on a variety
of medications. Those people are followed closely by our
medical staff.
The more moderate weight loss plan is referred to as the
“healthy solutions” approach. These participants use the
nutritionally complete weight loss shakes and entrees, but
they also add fruits and vegetables to their diets.
All attend weekly classes and have one-on-one coaching
from the Center for Weight Loss staff, a group that includes
a physician serving as medical director, an Advanced Practice
Nurse and health educators. They learn easy ways to lower
fat and calories and simple strategies for increasing physi-
cal activity in daily routines. The HMR program is highly
structured to keep patients accountable and give them sup-
port to achieve their weight loss goals.
The initial weight loss phase is typically 12 weeks—
though some choose to lose for longer periods of time. That
is followed by a maintenance phase, something that also
involves weekly class attendance at which participants get
continued support while learning more about strategies for
successful long-term weight management.
Even people who can’t commit to weekly meetings can
benefit from the HMR At Home with Auto Delivery pro-
gram. Participants can sign up at the HMR Retail Store at the
Center for Weight Loss. Auto delivery participants receive
free shipping and 10 percent off every order. Purchasing
HMR has never been easier. Log on to our web site at
www.stbernardsweightloss.com and get started today!
tt
ttI
L i f e S p i r i t E n e r g y C o n f i d e n c e H e a l t h
New Year. New Program. New You!
Find out more about HMR
by calling the St. Bernards
Center for Weight Loss
at 870-336-5677 or
by visiting the center
at 505 East Matthews,
Suite 105. You also can get
information by logging on to
www.stbernardsweightloss.com
Community Healthcare4
f you are looking for heartcare, you need look no
further than St. Bernards. We are the region’s only
medical center designated as a Blue Distinction
Center for Cardiac Care and the leading provider of
cardiac services in Northeast Arkansas.
“St. Bernards is one of only three medical centers in
the entire state singled out by the Blue Cross and Blue
Shield Association for superior capabilities in providing
a full range of cardiac services,” stresses Kevin Hawley,
vice president for patient support services who oversees
cardiac services. “Centers so designated must meet
high quality standards established by an expert panel
of physicians, surgeons and other healthcare profes-
sionals. Blue Distinction Centers
have documented expertise in the
specialty. They focus on quality.
And they have a history of positive
patient outcomes.”
Over three decades St. Bernards
has developed its heartcare program so that patients
do not have to leave home to receive the very best
care. “Heart disease is the number one cause of death
among men and women in the United States, and our
region ranks near the top nationally in the number of
patients suffering from it. Because of that, we have put
into place specially trained heartcare teams that include
board certified cardiologists and cardiovascular surgeons
as well as highly trained nurses and others who care
for patients.
“We laid the groundwork for an outstanding heartcare
program more than 30 years ago,” Hawley continues.
“And we continue to build on that strong foundation,
caring for our patients with some of the most sophis-
ticated technology available today. Our dedicated staff
excels at meeting heartcare needs of our patients.”
Most of our heartcare services are provided in the
77,000-square-foot Heartcare Center on the main St.
Bernards campus, a facility that houses three cardiac
cath labs, an electrophysiology lab, noninvasive cardiol-
ogy services and nuclear medicine services.
“At St. Bernards, exceptional heartcare begins the
moment a patient comes in…whether that’s through
the Emergency Department or through scheduling
of an outpatient procedure. We are ready to meet the
gamut of needs ranging from routine ECGs to complex
electrophysiology studies or cardiovascular surgery.
“Our healthcare teams stand on
the front line, ready to intervene
with swift responses that save lives
and ensure the highest quality of
life possible for our patients. We
have specialized protocols to get
patients who come into the Emergency Department
with ST-elevation myocardial infarctions—a type of
heart attack caused by sudden, total blockage of a coro-
nary artery—into our cardiac catheterization lab within
minutes so blood flow to the heart can be reestablished
quickly, saving heart muscle and insuring the greatest
possible quality of life for patients. We also are among
only 80 medical centers in the United States prepared
to use therapeutic hypothermia in appropriate patients
who are brought to our facility following sudden cardiac
arrest. (See related story on Page 7.)
“Our teams deliver highly specialized and compas-
sionate care twenty-four hours a day, seven days a week.
We put the heart in heartcare.”
Focus on our Centers of Excellence
HeearrtcaareSenior ServicesWomen’s & Children’s ServicesCancer Treatment
HHHHHHHHH
Emergency Department
The St. Bernards Emergency Departmern offers immediate care twenty-four hours a day, seven days a week for patients who come in with chest pain. The emergency staff is trained to handle virtually all cardiac emergencies, and cardiologists are on call around the clock. Special protocols are in place for dealing with patients who come in
with specific types of heart attacks.
Cardiac Catheterization
St. Bernards has three cardiac catheterization labs where our cath teams utilize the most definitive means of evaluating patients for coronary artery disease and determining the best course of medical or surgical treatment. Interventional treatment options include balloon angioplasty, placement of stents (including both drug-eluting and traditional stents) to reopen specific coronary and peripheral vessels, intravascular velocity testing and use of ablation and implantable devices (such as Pacemakers and internal cardiac defibrillators)
to deal with rhythm disturbances.
Electrophysiology
St. Bernards has the only electrophysiology lab in this area and has on staff the only electrophysiologist, a cardiologist who has specialized training in diag-
nosing and treating problems with heart rhythm.
Cardiovascular Surgery
St. Bernards provides a complete range of open heart surgery, including procedures such as repair and replacement of heart valves, cardiac revascularization and repair and reconstruction of intrathoracic vessels. Surgeries are performed using heart-lung bypass machines (to provide outside-the-body circulation and oxygenation of blood during surgery) as well as off pump. Procedures address both congenital and acquired cardiac and coronary artery disease and can
include implanting devices to regulate heart rhythm.
Cardiovascular Intensive Care Unit
The St. Bernards Cardiovascular Intensive Care Unit is a highly specialized eight-bed unit in which patients who have had coronary artery bypass graft (CABG) surgery are cared for by specially trained nurses. The nurse-to-patient ratio is one-to-one for patients who have had CABG as
well as for patients being treated under sepsis protocol.
Coronary Care Unit
In this six-bed intensive care unit the nurse-to-patient ratio is never more than one to two. Heart patients
cared for in this setting have not had bypass surgery.
Non-Invasive CardiologySt. Bernards offers a number of diagnostic non-invasive cardiology services:
heart’s electrical activity as a graph on a moving strip of paper
visualization of cardiac structures on patients who normally are difficult to image
Doppler testing
dimensional ultrasound
ologists to review studies from off-campus sites
Nuclear CardiologyAmong procedures offered in Nuclear Cardiology are:
pharmalogical stress
ventriculogram, a multi-gated acquisition scan
Progressive Care Unit
This specialized unit has a lower nurse-to-patient ratio and is designed for post-cardiac surgery
patients. Patients are continuously monitored.
Cardiopulmonary Rehabilitation
Both inpatient and outpatient cardiac rehabilitation programs offer specific educational and progressive rehabilitation for all patients with diagnoses of coronary artery disease, heart attack, angina, balloon coronary angioplasty, coronary stent placement and coronary artery bypass graft (CABG) surgery. Most insurance pays for outpatient cardiac rehab programs. Pulmonary rehab also is available for all patients with chronic pulmonary obstructive disorder. In addition,
St. Bernards sponsors a Heart Club that meets monthly.
Community Education & Screenings
St. Bernards regularly sponsors a variety of workshops, seminars and special health screenings that relate to heart health. One is the annual heart health screening held each February at The Mall at Turtle Creek. Screenings include cholesterol, blood pressure and body mass index (BMI).
Other Services Important to Heart Patients
Though not direct components of the St. Bernards Heartcare Center of Excellence, there are other services offered through St. Bernards that are important for many heart patients. Those include:
Sleep Disorders Center Studies
Cardiology-based referrals to the St. Bernards Sleep Disorders Center are fairly common because some patients have nocturnal cardiac arrhythmias though they have no problems while they are awake. Those patients undergo sleep studies to determine whether they have obstructive sleep apnea, a condition which causes oxygen levels to drop dangerously low, causing the electrical system of the heart to exhibit rhythm disturbances. For those patients, the treatment of the sleep apnea will regulate oxygen levels,
and, in turn, will regulate the heart rhythm.
Diabetes Management Center
Through the St. Bernards Diabetes Management program, patients learn to self-manage diabetes to lessen the risk of heart disease associated with diabetes.
Center for Weight Loss
Because obesity significantly increases the risk of heart disease, the St. Bernards Center for Weight Loss can help patients alter some heart disease risk factors by losing weight and choosing healthier lifestyle habits. St. Bernards has partnered with Health Management Resources, a national healthcare company with more than a quarter of a century of experience, to offer the medically supervised HMR weight loss program for people who want to lose as little 10 or as many as 100 pounds or more. Participants who want to lose 30 pounds or more receive complete medical screenings prior to starting the program, with medical supervision provided as necessary throughout the weight loss regimen. (See story on page 3.)
s
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t. Bernards has had an extreme web site makeover…and we can’t wait
for you to check us out.
We have updated our appearance, included lots of new video information
and made navigation easier. You’ll be greeted with a home page that features
colorful rotating banners that highlight some of our programs. One of the
banners offers a virtual tour of the newly opened Flo & Phil Jones Hospice
House at St. Bernards.
You also will find on the homepage a video welcome by St. Bernards
Administrator Chris B. Barber. There is information on the “History Hall”
that connects the parking garage with the main portion of the medical center
and even a heads up about one of our most popular spots—the Coffee Shoppe,
where you can get freshly brewed Starbucks coffee seven days a week.
It’s easy to find out about upcoming classes and other events and to locate
information on our services and specialties. For example, from our home
page, you can click on the Center for Weight Loss under the “Specialties &
Services” column, and you will find out about the St. Bernards HMR medi-
cally supervised weight loss program as well as surgical weight loss options.
On the Centers for Weight Loss page you will find a link to the site where
you can order HMR meal replacements and other products and have them
delivered directly to your home.
From the left navigation of the home page you will find a link to our online
nursery to see newborns of family members and friends. It’s no surprise this
is one of the most popular pages of our site! From the left navigation you also
can learn more about each of our four Centers of Excellence through written
material as well as video clips. Some of the videos are pulled from past “Issues
in Health” programs that have aired on KAIT-TV.
This year for the first time, we are making our annual Quality and Safety
Report and our Cancer Report available exclusively online. We continue to
offer a Health Q&A, a tremendous 24-7 medical information resource with
accurate and up-to-date information to answer a wide variety of health-related
questions. We have links to the St. Bernards Development Foundation web
site. And, of course, you still can find out about career opportunities through
the site.
You can contact us, e-well a patient, find a physician or apply for a job all
from this one site. Or you can link to the St. Bernards Healthcare Facebook
fan page, YouTube Channel and Twitter accounts.
S
Explore ournew web site!
Community Healthcare 7
At St. Bernards, we take pride in leading the way in
quality healthcare. With the largest medical staff in the
region, we continually look to improve patient care.
Because of that we recently established a unique proto-
col that has given a Panama City, Fla., marathon runner
a new lease on life.
William Zahler, 67, ran in the Mid-South Champion-
ship Marathon in Wynne Nov. 7 and then collapsed and
for all practical purposes died five steps after crossing
the finish line. But he was in the right place.
When the retired Air Force officer went down, his
heart was in ventricular fibrillation…it was quivering,
not pumping. Life-saving proce-
dures were started on the spot,
and he was taken to CrossRidge
Community Hospital where
his heart was restarted. However, Zahler did not
regain consciousness.
When Wynne personnel called the St. Bernards
Emergency Department about a pending airlift,
Jonesboro cardiologist Barry Tedder and St. Bernards
emergency physicians knew Zahler might benefit
from therapeutic hypothermia, or lowering of
body temperature.
Studies in Europe and Australia have shown that
patients who suffered out-of-hospital cardiac arrest and
were resuscitated but did not wake up had better chanc-
es of meaningful survival if their body temperature
was dropped to 32 to 34 degrees Celsius/89.6 to 93.2
degrees Fahrenheit for 12 to 24 hours. A St. Bernards
committee that focuses on best practices for heart
patients established a protocol for using therapeutic
hypothermia. Then heartcare teams were trained.
At Tedder’s direction, the cooling was started before
transport by strategic use of ice packs. When Zahler
arrived, the St. Bernards team was ready. They started
an IV infusion of iced saline and sandwiched him
between cooling blankets. In the cath lab, Tedder found
a 95 percent blockage in one vessel and “fixed” that
heart issue with a stent.
In general, patients who have no pulse for 10 to
15 minutes and are resuscitated without waking
up have about a 25 percent chance of meaningful
survival, Tedder says. But when therapeutic hypo-
thermia is used, those odds jump to 50 to 60 per-
cent. But because Zahler had been without a pulse
for 40 minutes or so, physicians didn’t really know
what to expect.
Still, the cool-down was done to the slow the meta-
bolic rate of brain cells and to help reduce brain injury
from a lack of oxygen during the time he had no pulse.
He was under anesthesia
and on a ventilator while
his core temp was kept at
32-34 degrees C. Then the
slow rewarming began, with diligent monitoring to pre-
vent reperfusion injury associated with hypothermia.
To the astonishment of Tedder and others, when
Zahler woke up from the anesthesia, he completely
woke up. He came to asking when the race would start.
He did not remember traveling to Arkansas. He did not
remember the race itself.
Other than some short-term memory loss, Zahler
appears to have no residual effects from his near death
experience, Tedder says, adding, “He has made a
remarkable recovery.” He was hospitalized for about a
week before going home. And his St. Bernards experi-
ence was the subject of local media coverage as well as
mentions on CNN.
Zahler credits God with his astonishing recovery. “God
is in control of everything. The Lord has other plans for
me.” But the Akron, Ohio, native also praises Tedder
and the staff at St. Bernards. “This is a terrific place…
with a great staff.”
It is. And it’s one of only 80 hospitals in the country
where teams are ready to use therapeutic hypothermia
when appropriate. There’s no doubt. Zahler was in the
right place at the right time.
“God is in control of everything. He has other plans for me.”
—William Zahler
Living to Race AgainNew cardiac procedure saves runner's life
Winter 2010
IN TH S ISSUE
Explo e Our New Web S te
Sta t Your Year W th HMR
Comprehen ive Heartcare
Therapeutic Hypothe mia
St. Be nards & Social Media
Focus on our
Centers of Excellence
Sen or Ser ices
Women s & Chi dr n s Se vic s
Cancer rea m nt
Focus on our
Centers of Excellence
carear carHearHea
Sen or Ser ices
Women s & Chi dr n s Se vic s
Cancer rea m nt
HHHHHHHH
The Right Place for Your Hea
St. Bernards Hospital225 East Jackson AvenueJonesboro, Arkansas 72403
r HeHeHeHeHeHeHeHeHeHeHeeeeeaaaaaaaaaaa
Subscribe online today!www.stbernards.info
PUTTING PATIENTS FIRST, TREATING PEOPLE WELL.Ask your doctor to send you to St. Bernards. 931-DOCS
SAVE THE DATE!
The HMG Health & Fitness Expo is a unique physician-led event open to the public. Featuring 200 exhibitors, free health screenings and free educational seminars, it’s a special weekend dedicated to you and your family’s health.
Join us as we give back to our community and be part of one of the largest health- related events of the year. Sponsorships and booth spaces are available.
Mark your calendar now!
ASU Convocation Center