COURSE OUTLINE

ORIENTATION

2

STYLIST: STYLING3

1

11

PRODUCTS & TOOLS

UNDERSTANDINGPRODUCTSIn this course, you will learn how to diagnose hair, understand products, and make the most of your tools. This is the foundation to creating beautiful results.

To properly control hair, you needtools that are strong enough, to helpyou get your desired result. Forprofessional results, use professionaltools.

Getting StartedDiagnosing the HairUnderstanding Product Finding the Right ProductsHair MaintenanceTest

KNOW YOUR TOOLSIntroductionBlowdryerFlat IronCurling IronBrushesClipsCombsDi�userTest

PROFESSIONAL BUSINESS STRATEGIES

Introduction to Business StrategiesClear CommunicationSelling ProductsClear ConsultationsClear PricingPre-Booking GuestsRecruit New Guests

Understanding ProductsTeamwork

Test

ORIENTATION MODULE - ExperiencedORIENTATION MODULE - New to the BusinessORIENTATION MODULE - Manager

STYLIST: STYLING (continued)3

2

STYLING 1 - DOWN STYLING

UNDERSTANDINGPRODUCTS

Getting StartedDiagnosing the HairUnderstanding Product Finding the Right ProductsHair MaintenanceTest

KNOW YOUR TOOLS

Understanding a Flat Wrap Blow Dry,you can take your style almost anywhere. No matter what your hair type, managing and controlling it begins right here.

WRAP DRYING Foundations of Flat WrappingWrap Dry with VolumeWrap Dry on Fine HairWrap Dry Curly HairWrap Dry Short HairWrap Dry BobWrap Dry Mid Length HairWrap Dry Long HairTextured Blow OutTest

Whether your hair is straightor curly, Round Brushing is afoundation technique that enables you to control your hair.

ROUND BRUSHING Foundations of Round BrushingRound Brushing Curly HairRound Brushing Short HairRound Brushing Mid Length HairRound Brush Flip UpTest

If you are dealing with curlyhair, and are trying to understand how to manage it,there are a few simple rulesfor you to live by.

CURLY HAIR Intro to Curly HairDi�using Curly HairFlat Wrapping Curly HairRound Brushing Curly HairFlat Iron Curly HairFlat Iron Textured HairTest

In this course, learn threedi�erent techniques and the tools needed to get the curlylook you want. Create a curlthat is the best of both worlds, beautiful and manageable.

CREATING CURLS Foundations of Curling HairQuick CurlVelcro RollersPin Curl SetClassic Roller SetPin Curl with Flat IronFigure 8 CurlFlat Iron CurlBraided CurlFork CurlBody WaveTwistingCurling Short HairCurling Mid Length HairLoose Curl on Fine HairTest

IntroductionBlowdryerFlat IronCurling IronBrushesClipsCombsDi�user

A flat iron look is chic and appropriate day or night. Once you master the Flat Iron, your options will be wide open.

FLAT IRONING Foundations of Flat IroningQuick Flat IronFlat Iron FinishFlat Iron Flip UpFlat Iron Curly HairFlat Iron Textured HairSoft Flat Iron CurlFlat Iron on Fine HairFlat Iron Short HairFlat Iron Mid Length HairTest

STYLIST: STYLING (continued)3

3

STYLING 2 - UP STYLING

UNDERSTANDINGPRODUCTS

Getting StartedDiagnosing the HairUnderstanding Product Finding the Right ProductsHair MaintenanceTest

KNOW YOUR TOOLS

Backcombing is a fundamentaltechnique for putting hair up.Learn techniques such as rootback combing and lacing to help create shape and texturewhere needed.

BACK COMBING Root BackcombHalf UpHigh Ponytail with VolumeFrench TwistLong Hair to BobSide Braid with CurlTest

Learn how to creat a perfectponytail, as well as many looksthat use a ponytail, including a high ponytail with volume, a ponytail extension and many others.

PONYTAIL Smooth PonytailBunBraided BunChignonHigh Ponytail with VolumePonytail ExtensionSide Ponytail with Fishtail BraidTest

In this course you will learn some simple but e�ective techniques to deal with hard to manage curls as well as the type of products best suited to help you out.

CURLY UPSTYLES Di�using Curly HairHalf Up on Curly HairTwist Up on Curly HairPin Up on Curly HairTest

Inside you will find variousbraiding techniques like visibleand invisible braids, three-strand braids, Frenchbraids, and side braids.

BRAIDING Three Strand BraidBraided TextureFishtail BraidFrench BraidVisible French BraidTucked French BraidSide Braid with BunSide Braid with CurlSide Ponytail with Fishtail BraidTest

IntroductionBlowdryerFlat IronCurling IronBrushesClipsCombsDi�user

Proper pinning is essential. Learn how, when, and where toplace your pin so that you canachieve the look you’re going forwhile keeping hair set properly.

PINNING Buns and ChignonsBunBraided BunChignonHalf UpHigh Ponytail with VolumeFrench TwistLong Hair to BobPonytail ExtensionSide Braid with BunSide Braid with CurlSide Ponytail with FishtailBraidPin Up on Curly HairTwist Up on Curly HairHalf Up on Curly HairTest

STYLIST: STYLING (continued)3

4

ADVANCED STYLINGBRAIDINGInside you will find variousbraiding techniques like visibleand invisible braids, three-strand braids and Frenchbraids, and side braids.

Proper pinning is essential. Learn how, when, and where toplace your pin so that you canachieve the look you’re going forwhile keeping hair set properly.

PINNING

In this course, learn threedi�erent techniques and the tools needed to get the curlylook you want. Create a curlthat is the best of both worlds, beautiful and manageable.

CREATING CURLS Creating CurlsShape and TextureFinished and Marcel WaveTest

Flat Multiple Strand Braids on a PonytailVisible and Invisible BraidsTest

Backcombing is a fundamentaltechnique for putting hair upLearn techniques such as rootback combing and lacing to help create shape and texturewhere needed.

BACK COMBING Advanced French TwistShape and TextureTest

TECHNIQUES WRAP DRYINGROUND BRUSHINGFLAT IRONINGCREATING CURLSBACK COMBINGPINNINGPONYTAILBRAIDINGCURLY HAIRCURLY UPSTYLES

Learn how to creat a perfectponytail, as well as many looksthat use a ponytail, including a high ponytail with volume, a ponytail extension and many others.

PONYTAIL Perfect PonytailBuns and ChignonsFlat Multiple Strand Braidson a PonytailPonytail FallTest

Buns and ChignonsFlat Multiple Strand Braidson a PonytailFinished Marcel WaveFrench TwistShape and TextureAdvanced French TwistVisible and Invisible BraidsTest

This Advanced Smoothing courseincludes three unique up-stylesthat incorporate smoothing the hair. The Advanced French twist is an updated version of a classiclook, while the Finished Marcelwave uses flat barrel curling tocreate a modern up-style.

SMOOTHING Advanced French TwistFinished Marcel WavePonytail FallTest

STYLIST: STYLING (continued)3

5

Fine hair can be frustrating towork with. In this course youwill learn how to do what youwant with it in various styles.

FINE HAIR Foundations of Round BrushingFoundations of Curling HairWrap Dry with VolumeWrap Dry on Fine HairFlat Iron on Fine HairLoose Curl on Fine HairCreating CurlsVelcro RollersRoot BackcombBarrel CurlQuick CurlBody WaveFlat Iron CurlFigure 8 Curl

Learn how to turn curls intovarious shapes and textures,including traditional curls, pin curls, flat iron curls, and many more.

CURLY HAIRIntro to Curly HairDiagnosing the HairUnderstanding ProductHair MaintenanceBlow DryerDi�userDi�using Curly HairFlat Wrapping Curly HairRound Brushing Curly HairTextured Blow OutFlat Iron Curly HairBraided CurlFork CurlHalf Up on Curly HairTwist Up on Curly HairPin Up on Curly Hair

STRAIGHT HAIRIn this course, you will learnhow to make your straight hairdo whatever you want.

Foundations of Flat WrappingFoundations of Round BrushingFoundations of Curling HairFoundations of Flat IroningCreating CurlsVelcro RollersWrap Dry with VolumeBarrel CurlQuick CurlBody WaveBraided CurlFlat Iron CurlFigure 8 CurlFlat Iron Pin CurlFork Curl

HAIR TYPE

RUNWAY STYLING

RUNWAY STYLING(Available to participants of our Runway Styling Program)

Introduction to Runway StylingProducts & ToolsSmoothingPonytailsBraidingFrench TwistShape & TextureUpstylesClosing

STYLIST: CUTTING3

6

Body PositioningHead PositioningScissor PositioningRazor Positioning

POSITIONING MEN’S CUTTING

Body PositioningHead PositioningScissor PositioningShort FadeMedium FadeFade with Disconnection

Medium Scissor Over CombMedium LengthLong LengthEye Brow TrimmingBeard Trimming Test

CORE CUTTING BobLobAngled LobLong Layered

CUTTING FOUNDATIONSWithin this course are thefoundational techniquesneeded to build a haircut aswell as a greater understandingof hand and body positioningwhich enables you to workmore e�ciently.

Comb PlainsLengthPerpendicular LayerConvex LayerParallel LayerConcave LayerVertical GraduationDiagonal GraduationPivoting GraduationConnecting GraduationFace FramingFringeTest

CORE CUTTING

Inside Advanced Cutting youwill find body positioning, howto cut quickly and e�ciently,how to fix bad haircuts, and howto manage texture, density, weight and length.

ADVANCED CUTTING Body PositioningHead PositioningScissor PositioningFix a Short HaircutLong to Short Scissor CutShort Length UndercutAdvanced Graduated BobModern BobMake a Bad Bob GoodAngled LobShagFix Damaged HairDry Cut Layers on Long HairTest

ADVANCED CUTTINGFOUNDATIONSEmbedded inside the advanced cutting course liveseveral techniques which allowus to approach a haircut in a clear and e�cient way.

Hair PrepLengthLayersShort LayersFace FramingGraduationRemoving DensityBias CuttingTest

ADVANCED CUTTING

In this course, you will learn howto hold your body, hold the raor, and how to create a razorhaircut from start to finish.

RAZOR CUTTING Body PositioningHead PositioningRazor PositioningShort Razor CutLong to Short Razor CutRazor BobModern Mid-LengthRazor Layers on Long HairTest

RAZORINGFOUNDATIONSInside the razoring course youwill discover proper ways tomanipulate the razor, alongwith razor foundational techniques from length tolayering, as well as graduation.

LengthLayering BackLayering FrontGraduating the PerimeterVertical GraduationPivoting GraduationHorizontal GraduationConnectingHow to Refine Your Razor HaircutRemoving DensityV-BangFace FramingTest

RAZOR CUTTING

STYLIST: CUTTING (continued)3

STYLIST: COLOR3

7

CURLY HAIRCUTTING

Body PositioningHead PositioningScissor PositioningShort LengthMid Length Wet LayersMid Length Dry LayersLong Length Wet LayersLong Length Dry LayersTest

CURLY HAIR CUTTING

SHORT HAIR Fix a Short HaircutLong to Short Scissor CutShort Razor CutLong to Short Razor CutCurly ShortShort Length UndercutTest

Learn about the di�erenttechniques you can use in maintaining and cuttingshort hair.

MEDIUM HAIR Modern BobMake a Bad Bob GoodRazor BobAdvanced Graduated BobModern Mid-LengthCurly Mid-Length DryCurly Mid-Length WetShagBobLobAngled LobTest

Learn many di�erent techniques you can use in maintaining and cuttingmedium length hair.

LONG HAIR Long LayeredDry Cut Layers on Long HairFix Damaged HairRazor Layers on Long HairWet Cut Layers on Long Curly HairCurly Long LengthTest

Learn many di�erent techniques you can use tocut and maintain long hair.

HAIR LENGTH (cont.)

HAIR LENGTH

COLOR BUSINESSSTRATEGIES

CommunicationClear PricingUnderstanding ProductsColor ConsultationBuilding a Color Maintenance PlanTest

COLOR BUSINESS STRATEGIES

STYLIST: COLOR (continued)3

8

SINGLE PROCESS +ADD ONS

Single ProcessColor Melt + Single Process MeltingColor Blocking + Single ProcessShadingTest

In this course you will not onlylearn a clean and e�ective wayto do a single process colorbut also learn ways to makeyour color more creative andfun through techniques suchas color melting and colorblocking.

TONERS Bleach + ToneProgressive TonerTestIn this course you will learn

how to correctly lift and toneyour all over blonde guests andhow to have fun with creative toners that will makethe hair pop in a multifacetedway.

CREATING DIMENSION

Short Hair HighlightsDimension for MenDimension + Progressive EndsTestIn this course you will learn

di�erent ways to customizedimension to short hair,long hair and men.

COLORINGTEXTURED HAIR

Straight DimensionWavy DimensionCurly DimensionFoundations of Flat WrappingDi�using Curly HairTest

It’s important to consider yourguest’s texture when coloringtheir hair. The way the lightreflects on the hair cana�ect which approach is bestsuitable for your client. Thismodule will demonstrate thedi�erence in coloring straight,wavy, and curly hair texture.

COLOR 101

COLORING GREY Gray CoverageGray BlendingTestGrey hair can be a challenge

all on its own. In this sectionI will demonstrate sectioningpatterns and techniques for giving your guest full greycoverage or simply blendingtheir grey hair taking yearso� within minutes.

NO FOIL DIMENSION

PinwheelFlash HighlightTest

No time to bring out the foils?No problem! This No FoilDimension module will guideyou to faster add-on servicesto your already single processcolors. These techniques willallow you to think outside the box and give your guest theirdesired look without taking additional time.

CREATIVEPROGRESSIVE COLOR

Ponytail OmbrePonytail BalyageTest

In this module you will learnhow to create trendy colore�ects in an unconventionalway. These lessons will reallyget your client interested andexcited about hair color likethey’ve never experienced before.

ADVANCEDPROGRESSIVE COLOR

Back-to-Back Progressive PlacementPush Back Progressive PlacementHarmonious BlondeTest

Trends come and go but whenyou have technique you can transform and help any trendin hair color progress right intothe next. In this section youwill learn techniques that willallow you more limitless optionsfor creating the next color yourguests will need to have.

ADVANCED COLOR

MAKE-UP4

9

CLOSE CREASE EYES SET

Close Crease Eyes Lesson 1Close Crease Eyes Lesson 2Close Crease Eyes Lesson 3Close Crease Eyes Lesson 4Test

Eyes that crease or fold closeto the lash-line are called closecrease eyes. This course willteach you how to identify closecrease eye shape and choosethe right products and colors.

CLOSE SET EYES SET Close Set Eyes Lesson 1Close Set Eyes Lesson 2Close Set Eyes Lesson 3Test

Eyes that look droopy or turned down at the corners arecalled downturned eyes. Thiscourse will teach you how to identify downturned eye shapeand choose the right productsand colors to lift your outercorners.

DOWNTURNEDEYES SET

Downturned Eyes Lesson 1Downturned Eyes Lesson 2Test

Eyes that have protruding brow bones and are set backare called deep set eyes. This course will teach you how toidentify deep set eyes and choose the right products andcolors to make your eyes pop,by pushing back a part of the eye.

HEAVY LID EYESSET

Heavy Lid Eyes Lesson 1Heavy Lid Eyes Lesson 2Test

Eyes that appear closed withfull eyelids are called heavylid eyes. This course will teachyou how to identify heavy lideyes and choose the rightproducts and colors to makethe area near your lash linecome out and have the heavierarea recede.

DEEP SET EYESSET

Deep Set Eyes Lesson 1Deep Set Eyes Lesson 2Deep Set Eyes Lesson 3TestEyes that have protruding

brow bones and are set backare called deep set eyes. Thiscourse will teach you how toidentify deep set eyes andchoose the right products andcolors to make your eyes pop,by pushing back a part of theeye.

MID CREASE EYESSET

Mid Crease Eyes Lesson 1Mid Crease Eyes Lesson 2Test

Eyes that have a crease thatsits right in the middle of thespace between the eye andeyebrow are called mid creaseeyes. This course will teach youhow to identify mid crease eyes and choose the rightproducts and colors for your eye shape.

PROMINENT EYESSET

Prominent Eyes Lesson 1Prominent Eyes Lesson 2Prominent Eyes Lesson 3TestEyes with eyelids that are full

and extend from the face are called prominent eyes. Thiscourse will teach you how toidentify prominent eyes andchoose the right products andcolors to make the eye lookmore receded, by applying a darker color rather than lighter.

SMALL EYES SET Small Eyes Lesson 1Small Eyes Lesson 2Small Eyes Lesson 3Test

Eyes that appear small incomparison to other facialfeatures are called small eyes.This course will teach you how to identify small eyes andchoose the right products andcolors to make the eyes larger.

9 EYE LOOKS

MAKE-UP (continued)4

10

9 EYE LOOKS (cont.)

WIDE SET EYES SET Wide Eyes Lesson 1Wide Eyes Lesson 2Wide Eyes Lesson 3Test

Eyes that appear far apart arecalled wide set eyes. Thiscourse will teach you how to identify wide set eyes and choose the right products andcolors to make the eyes appear closer together.

BEAUTY THROUGH THE AGES

BEAUTY THROUGH THE AGES (cont.)

TEEN TO 20 Brows and LashesComplexionEyesLipsTest

Sometimes it can be hard toknow how much makeup toapply when experimentingwith makeup. This course willintroduce you to some soft,shimmery makeup looks for your complexion, eyes, lips,and brows and lashes that willbe appropriate for teen girls.

20 TO 30 Brows and LashesComplexionEyesLipsTest

When applying makeup in your 20s and 30s, feel free to experiment with di�erentmakeup looks. This course willgive you guidance on how to fillin brows and define lashes, create the perfect complexion,and apply eye and lip color.

40 PLUS Brows and LashesComplexionEyesLipsTest

After 40, it is important to know the best tricks to coversigns of aging to bring out your most beautiful self. The key is to create a balanced complexion by adding hydrants, and to lift up facial features that may have become droopy.

LOOKSPREPARATION Skin Preparation

Brow PreparationTestThis course will guide you

through how to prepare for a makeup application, fromremoving makeup, cleansing,exfoliation, and applying moisturizer to filling in andshaping your brows. You will learnhow to achieve a blank canvas as itis the best base for your client.

LIGHT EYE, LIGHTLIP SET

IntroComplexionCheeksEyes LipsConcealer PowderTest

This light eye, light lip coursewill teach you a 5-minute‘no-makeup’ makeup look thatuses neutral shadows and shimmery creams. The resultis a radiant, natural makeuplook that takes very little time.

LIGHT EYES,INTENSE LIP

IntroComplexionCheeksEyesLipsTest

This light eye, intense lipcourse will teach you a classic,elegant look that is perfect forwomen with nice lips. In notime, you will create a bold lipthat is reminiscent of oldHollywood.

INTENSE EYE, LIGHT LIP SET

IntroEyes 1Eyes 2Eyes 3ComplexionCheeksLipsTest

This intense eye, light lip course will teach you how to create a sexy party look thatputs the spotlight on the eyesand gives the lips a soft, nudelook. This look is great for womenwhose eyes are their best featureor who don’t want to worry aboutlip maintenance throught the night.

MAKE-UP (continued)4

11

LOOKS (cont.)

INTENSE EYE,INTENSE LIP SET

IntroEyes 1Eyes 2Eyes 3ComplexionCheeks Lips

This intense eye, intense lipcourse is an all-out glam look.This is for anyone who is notafraid of makeup. It’s sophisticated with an emphasison both the eye and the lip. This isa great evening look, perfect for those who have mastered makeup basics.

MAKEUP TRENDS

BRONZE BABE SET Intro ComplexionEyes, Brows, Lashes & LipsTest

This course will teach you howto fake it but not bake it. Youwill learn to create a sun-kissedlook that can last all year round by using self-tanner,bronzer, and a shimmery cream.In this look it is important to use colors that are compatiblewith your natural skin color.

MAKEUP TRENDS (cont.)

CANDY COLOREDEYES SET

IntroEyes, Brows & LashesComplexionLipsTest

This course will teach you howto give a pop of color to yourmakeup look by using springcolors like violets, blues,greens and turquoise. In thislook, we will keep the focusmainly on the eyes, keepingthe lips soft.

RED CARPETBEAUTY SET

IntroEyes, Brows & LashesComplexionCheeks & LipsTest

This course will teach you howto create a red carpet beautylook that is very glamorous andclassic. You will learn how to create a beautiful complexionwith a bold lip and a defined browby using tinted moisturizer, lighteye shadow, concealer and falselashes.

SOFT SMOKEYEYES SET

IntroEyes, Brows & LashesComplexionTestA soft smokey eye look is a

highly requested makeup lookthat can sometimes be hard toachieve without being donetoo heavily or blended wellenough. You will learn to createa sexy and smoldering smokey eyethat is perfect for a night out.

5-MINUTE LOOKS Date Night LookDisco QueenFalse LashesPerfect PoutTest

MANAGEMENT5

GUEST SERVICES6

12

USING THE VTSYSTEM

What are the Quick Links?The ReportsThe WatchdogsManage TeamsLocation SettingsManaging Users

PROFESSIONALBUSINESS STRATEGIES-MANAGEMENT

Communication is a SkillTeamworkHow to Hold a Sta� MeetingHow to Get Your Sta� to Use Salon Pro Rx How to Treat Sta� Like GuestsHow to Have a One-on-One with Your Sta�Helping Sta� Exit Gracefully

GUEST SERVICES

GUEST SERVICES Know and Follow ExpectationsKnow Your Salon Menu and Ask QuestionsExplain the PricingFind a SolutionAlways Address the Guest’s NeedsBuild Relationships with the Service ProvidersAssist with Product Recommendations and Pre-BookingCommunication is a SkillTeamwork

PHONE SIMULATIONFOR FRONT DESKSTAFF

Scenario 1- Salon Calls Guest to Schedule an Appointment (Voicemail)Scenario 2- Salon Calls Guest to Schedule an Appointment (Guest Answers)Scenario 3- Salon Calls Guest to Confirm Appointment (Voicemail)Scenario 4- Salon Calls Guest to Confirm Appointment (Guest Answers)Scenario 5- Guest Calls Salon to Book an Appointment and Stylist is AvailableScenario 6- Guest Calls Salon to Cancel an AppointmentScenario 7- Guest Calls Salon to Reschedule an AppointmentScenario 8- Guest Calls Salon to Say They Are Running Late Cannot Be AccommodatedScenario 9- Guest Calls Salon because they are Unhappy with Their Service

Practice making and receivingcalls as part of the front desksta�.