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Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates. Achieving and Sustaining Operational Excellence in Manufacturing: DuPont Approach Achieving and Sustaining Operational Excellence in Manufacturing: DuPont Approach Srinivasan Ramabhadran Global Leader Process Safety & Risk Management Offerings DuPont Sustainable Solutions

Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

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Page 1: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

Achieving and Sustaining Operational Excellence in Manufacturing:

DuPont Approach

Achieving and Sustaining Operational Excellence in Manufacturing:

DuPont Approach

Srinivasan RamabhadranGlobal LeaderProcess Safety & Risk Management OfferingsDuPont Sustainable Solutions

Page 2: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

2

Safety is a DuPont Core Value

Core values: Safety, ethics and respect for people and the environment

$32 Billion revenue with 13 business units from electronics to plastics, paints and agricultural chemicals

Over 175 operating facilities around the world

Worldwide reputation for industrial safety

DuPont applies a single PSM management system worldwide

Page 3: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

3

To be the world’s most dynamic science company, creating sustainable solutions essential to a better, safer, healthier

life for people everywhere.

We are a market-driven science company.

The Vision of DuPont

Page 4: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

4

Mission: Sustainable Growth

The creation of shareholder and societal value while we reduce the environmental footprint* along the value chains in which we operate.

*All injuries, illnesses, incidents, waste, emissions, use of water and depletable forms of raw materials and energy.

4ETHICS & SUSTAINABILITY

Page 5: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

5

DuPont Sustainability Accomplishments

GoalAchieve 5% ($50 Million USD) annual decrease in energy use, consistent with sustainability goals

Results 1990 - 200919% decrease in energy use

20% increase in production

$5B in cost savings

* TRI = Toxic Release InventorySources: DuPont Global Reporting Initiative (GRI) report, Yahoo Finance

Reduction 1990 - 2009Air Carcinogens 92%U.S. TRI* “Releases” 77%Air Toxics 75%

Energy Efficiency Initiatives Examples

Integrated load controlsUtilize Vented H2 in CB BoilerImprove Condensate ReturnReduce Liquid Nitrogen UsageSteam Trap MaintenanceCooling Tower Water TemperaturesMonitoring & TargetingMindset and Behaviors…

Absolute Values

0%

20%

40%

60%

80%

100%

120%

140%

160%

Perc

ent o

f 199

0 (2

004

for

wat

er)

ProductionWaterHazardous WasteEnergyCO2 eq.

Share price ($)

100$

1990 1995 2000 2005 2009

Page 6: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

6

DuPont ApproachMajor Shift in Leadership Thinking

Sustainable growth is rooted in core values, driven by leadership commitment, aligned with business objectives, and embedded throughout the organization and culture.

Compliance & Reporting Initiatives

Strategy &Roadmap

Growth & Innovation

Operations Efficiency

Integrated Management Systems

Culture & Processesin Operations Management

Stakeholders Engagement

Corporate Core Values

Shift emphasis from here

To here

To here

Page 7: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

7

Assets ManagementIntegrated Production Systems

Outcomes and

Sustainable Improvements

Plant Performance and Business Imperatives

Manufacturing Asset

Managing Process

DuPont Best Practices

Standard Operational Procedures

DuPont Best Practices

Standard Operational Procedures

Technical Model

Operate to Plan ( Capacity, Productivity)

Maintenance and Reliability

Supply Chain

Manufacturing Technology

Small Project Implementation

Operate to Plan ( Capacity, Productivity)

Maintenance and Reliability

Supply Chain

Manufacturing Technology

Small Project Implementation

Capabilities Engine

200 yrs of Manufacturing Experience

DuET

Engg. COC –M & R, Energy

Six Sigma Champions

Subject Matter Experts

200 yrs of Manufacturing Experience

DuET

Engg. COC –M & R, Energy

Six Sigma Champions

Subject Matter Experts

Mindsets and Behaviors

Technical training

Continuous Learning Environment

Technical training

Continuous Learning Environment

Production Goals integrated with Sustainability Goals

Page 8: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

8

Process Safety Management Defined

Process Safety Management is the application of management systems and controls (standards, procedures, programs, audits, evaluations) to a manufacturing processin a way that process hazards (risks) are identified, understood and controlled so that the process related injuries and incidents are prevented. This requires a sustained effort by leadership at all levels.

Page 9: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

9

DuPont Process Safety Management Model

Page 10: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

10

PSM Leadership Model

Trained , Knowledgeable, Capable People in all roles Adequate resources

Financial Support Knowledge Management

Cat A PSM Incidents

Cat C PSM Incidents/Near misses/ Key Learnings

Metrics & Recommendations from Incidents , PHA & Audits

LeadershipSafety Culture, Commitment, Accountability, Resources, Involvement

Foundational

Cat B PSM IncidentsLagging

Indicators

Leading Metrics

Page 11: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

11

Achieving Operational Excellence: Leadership driven

Objective

Detail

Future “TO-BE” ObjectiveCulture Maturity curve

Safety Focus Areas(Safety elements, timing, milestones)

Implementation PlanActions to upgrade upstream

Safety operating model

Strategy

Overall “AS-IS” Position• Culture Maturity curve

Executive Summary• Key Risks• Gaps & best practices

Detailed Analysis• Findings• Focus Areas

Page 12: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

12

Compliance assurance: Line Accountability

Tasks & Deliverables• Visible program support• Strategic guidance, direction & objectives• Hold HSSE councils, Cross-sub working groups to commitments

Supporting Orgs• Technical guidance• Feedback & testing• Ongoing support

Project Team• Day-to-day management• Project communications• Information clearinghouse

Cross-sub working groups• Design & validate policies and

processes• Develop rollout materials and

plans• Manage implementation planning

and execution• Ongoing performance monitoring• Process adjustment and

refinement• Technical guidance• Feedback & testing

Line Organization• Implement policies,

procedures and processes• Ensure appropriate training

and execution• Provide data to

subcommittees for ongoing monitoring

HSSE Experts

Line organization

Supporting Implementing

Workplace Safety

Process Safety

Contractor Safety

Occupational Health

Environment

CSCChair

HSE Council

Security

Project Team`

Cross-subsidiary working group

Page 13: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

13

Practical approach to establish new practices and behaviors

Coaching Coaching Coaching

Practical Application

client lead & Dupont review

Practical Application

DuPont lead

Content Finalization through task teams W

orks

hop

1

Wor

ksho

p 2

Wor

ksho

p 3Practical Application

client lead & Dupont support

Performance metrics to sustain change

Deliver

Top management involvement

Transformation

Practical Application:Skills transfer is tested and coaching is provided in the field

Experiential workshops: Formal classroom sessions focused on knowledge transfer & skill development related to skills needed to drive the change program. Sessions provide the conviction and motivation for the change program.

Performance metrics to sustain change:Selecting and implementing performance metrics with a focus on leading metrics to sustain the improvement initiatives.

Expert and Experiential coaching: On-the-job coaching to build capabilities and confidence to drive the change.

Content finalization through task teams:Development of best practice Management System and content.

Page 14: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

14

Focus on Execution is Key

=

Management Standards

Operational Discipline

Operational Excellence

x

Page 15: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

15

Operational Discipline Characteristics

OPERATIONALOPERATIONALEXCELLENCEEXCELLENCE

LeadershipLeadershipby Exampleby Example

ExcellentExcellentHousekeepingHousekeeping

EmployeeEmployeeInvolvementInvolvement

PSRMPSRMResourcesResources

OrganizationalOrganizationalPridePride

NoNoShortcutsShortcutsActiveActive

CommunicationsCommunications

PracticesPractices==

ProceduresProcedures

UpUp--ToTo--DateDateDocumentationDocumentation

StrongStrongTeamworkTeamwork

SharedSharedValuesValues

Page 16: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

16

Leadership Responsibilities for Sustenance

• Leaders must have a clear vision of the ultimate goal of the company’s process safety management efforts

• Leaders must set the goals and strategic objectives

• Leaders must insure sufficient, quality resources are dedicated to PSM system requirements

• Leaders must hold their line organization accountable for PSM implementation and results.

• Leaders must recognize and reward PSM accomplishments to drive continuous improvement

• Leaders must lead…felt leadership

Page 17: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

17

Conclusion

• Process Safety Management is the way to deal with the most serious and challenging business risks to achieve operational excellence

• Structured and systematic managing processes and systems, high standards of performance, tracking results of key metrics and audit will help sustain operational excellence

• It provides an opportunity to prevent a catastrophic incident from occurring

• PSM. Live it. Lead it.

Page 18: Srinivasan Ramabhadran Global Leader Process ... - DuPont · DuPont Process Safety Management Model. Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™,

Copyright © 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.

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www.sustainablesolutions.dupont.com