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SQF. SQF Technical Advisory Council Meeting – April 2010. SQF Institute. Discussion Topics. SQFI Program Updates SQF Product Updates Quickfire Other. SQFI Program Updates. Program Growth Update on training, on-line training Marketing update Market expansion – Asia / Pacific - PowerPoint PPT Presentation
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SQF InstituteSQF Institute
SQF Technical Advisory Council Meeting –
April 2010
Discussion Topics
SQFI Program Updates SQF Product Updates Quickfire Other
SQFI Program Updates
Program Growth Update on training, on-line training Marketing update Market expansion – Asia / Pacific Certification Body performance RABQSA update Review of scoring / rating solutions Input from group
Structure of SQF Program
FMI CEO
Sam DiCarloCFO FMI
Jill HollingsworthVP of Food Safety
John SchulzSQFI - BD
Gary SmithSQFI - TD
SQF Registrations – January 09
Total of 1963 registrations
Aus / NZ – 1385 N.A. – 322 A / P – 215 S.A. - 15
71%
16%
11% 1%
Aus/NZ
N.A.
A/P
S.A.
SQF Registrations – January 2010
Total of 4257 registrations
Aus / NZ – 1902 N.A. – 1968 A / P – 286 Latin Am. – 52 Europe – 14 Other - 35
46%
7% 1%1%
45%
Aus/NZ
N.A.
A/P
L.A.
Eur
Now 4890 sites
North American CBs within SQF – Number of Registered Sites
SGS – 1535 (1) Others Silliker – 748 (2) - DNV - 48 NSF – 583 (3) - Steritech - 37 NCSI – 354 (5) - SCS - 23 GFTC – 147 (6) - Eurofins - 3 TUV – 129 (7) - Cert-ID - 0 SAI Global – 100 (8) - Intertek (new) AIB – 86 (9) - Perry Johnson (new) Eagle – 78 (10)
(rank within total SQF CBs – 19 total)
5.9
2.9
10.1
0.5
23.8
0.4
11.6
14.3
6.5 7
1.1
4.1 4.1 4.3
1.1
4.1
11.1
3.2
20.9
0
5
10
15
20
25
3 4 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 26 27
Foodsectorcat
US Certifications by FSC by % – April 2010
N = 1159
Growth in SQF Program
Overall there has been 117% growth in the program over the last 12 months
The number of registered auditors has increased from 128 to over 300
There are now SQF certificates in over 30 countries around the world
SQF Budget Performance in 2009
2009 Budget approved was that SQF was expected to lose 400,000 USD
Final 2009 budget numbers show SQF actually finished in positive numbers, with some revenue from 2009 actually being attributed to 2010 due to some CBs invoices still outstanding
2010 approved budget has a 60 % increase in revenue• First quarter 2010 update
Revenue Model Discussion
SQF current revenue stream• 52% from registrations (average $300 per year)
• 18% from conference and training (auditor, update)
• 11% from on-line training revenue
• 9.5% from license fees
• 4.0 % from conference sponsorships
• 3.6% from PAF downloads
Revenue stream from beyond 2010 - ???
Update on SQF Training
Since January 2009, there have been • 3,200 Implementing SQF 2000 exams
• 316 SQF auditor exams
• 242 Implementing SQF 2000 on-line course
Training Update
SQF 1000 Materials Training Update Upcoming Projects
SQF 1000 Materials
Training Materials Exam Guidance Document
SQF 1000-- Training Materials
Implementation Training Materials for SQF 1000 have been developed• PowerPoint• Workbook• Exam
Includes food safety and food quality examples for primary producers
Need pictures to enhance content Future: Spanish translation
SQF 1000-- Exam
Developed for 1000 Implementation Course Designed for Consultants, Suppliers, Practitioners Multiple choice – no true/false or negative questions.
Example: When developing the food safety plan the producer must ensure
A. That at least one critical control point has been identifiedB. All employees have attended a HACCP certification classC. The customer's quality requirements have been considered when determining critical control points. D. The SQF Practitioner has validated that each critical limit is effective in controlling the identified hazard
SQF 1000– Guidance Document
Developing General Guidance Document Ready for review by May 5th Need Technical Experts for Animal Handling
(sections 5.6, 6.15, and 6.16)
Training Update
SQF 1000 Materials Training Update Upcoming Projects
SQF Training
Training Survey Overview Feedback from Participants and Training Centers Training Materials
Survey Results-- Overview
Course attended:
Survey Results-- Overview
Overall did you find the course….
Survey Results-- Overview
The content was…
Survey Results-- Overview
The method and style of presentation was…
Survey Results Overview
The rate of instruction was…
The course prepared me to implement SQF systems
Survey Results-- Overview
Survey Results-- Overview
The course exam….
Survey Results– Participant Comments
Comments can be classified into 4 Categories Time Materials Instruction Exam
Survey Results-- Comments
Time• Participants would like more time and extend the
Implementing course at least ½ day
• The time for the course content should re-structured with emphasis on the Implementation modules. Specifically more time is needed on: SQF Code; Food Quality Plans; Validation and Verification Activities
Survey Results-- Comments
Materials• Fix typos and grammatical errors
• Remove irrelevant information
• Include “real world” examples, pictures and documents
• Translate in French
Survey Results-- Comments
Instruction • Online course is a very useful tool
• Overall instructors are doing a great job
• More interaction/ exercises are needed
Survey Results-- Comments
Exam• Exam items are tricky
• A practice exam would be helpful
• Exam items didn’t correspond with the training material
SQF Training
Training Survey Feedback Updated Training Materials to address
comments Translations
Updated Training Materials
Time Observation: There is not enough time to cover all
the information presented. The training time should be extended.
Resolution: Reorganize the agenda to emphasize the modules in the Implementing Section. Trim/restructure the “Cost of Quality” and “Implementing SQF System.”
Updated Training Materials
Example Agenda:1) Introduction and Overview of the Course- 1 hour2) The SQF Codes, Food Sector Categories, SQF Vocabulary, Use of the
Logo, SQF Practitioner, SQF Consultant – 90 minutes3) Implementing SQF 2000 Systems – 4 hours
Workbook Review – 45 minutes 4) SQF Code- Fundamental Requirements – 90 minutes5) SQF Code- Pre-requisite Programs – 1 hour6) Auditing & Certification of SQF Systems: A Supplier Overview – 1 hour7) The SQF Food Safety Plan – 90 minutes
Exercise: Developing a Food Safety Plan8) The SQF Food Quality Plan – 1 hour
Exercise: Developing a Food Quality Plan
Updated Training Materials
Materials Observation: There are some clerical errors in the
documents. When practical examples are used in the training course the participant can better understand how to apply the concepts
Resolution: Fix all typos and grammar errors. Simplify some of the “bulky” slides. Include “real world” examples in the notes section as they apply to the code. Create an appendix that includes sample documents (Policy Manual, Pre-requisite programs).
Updated Training Materials
Instruction Observation: Some of the information presented was not
current. While the majority of instructors were rated high there were some instructors that were not rated favorably.
Resolution: Audit training courses and develop a train the trainer course to keep trainers updated on the code revisions. Include a module on Quickfire
Updated Training Materials
Quickfire ModuleDesigned as quick introduction and to be used as a long term reference
Topics:- What is Quickfire and how do I use it - How to register your site on Quickfire- ICIX- The buyer module
- How to add a buyer- How to access buyer information
- User guides/videos
Updated Training Materials
Exam Observation: The exam questions are tricky and
don’t pertain to the course material.
Resolution: Develop a new bank of test questions that are relevant to the course and the participant. Include a practice exam and/or questions dispersed within the training materials.
Training Update
SQF 1000 Materials Training Update Upcoming Projects
Upcoming Training Projects
Translations• Revised SQF training materials to be translated in
Chinese, Japanese, and Spanish (French?)
Auditor Training • Revisit training materials
• Develop new bank of audit questions (include a practical exam as part of training class?)
SQF Marketing Update
Working with marketing firm Merrill and Associates on marketing projects• Short term – March/April newsletter
• Market research – surveys from Suppliers CBs Retailers
• Marketing materials
• Review of SQF website
Activities in Growth of Asia / Pacific Market
Conference in China, November 2009 Auditor course in China, April, 2010 Other activities / potential
• Brazil
• Mexico
• Central America
• Europe
Certification Body Performance
Monitoring capabilities limited from Quickfire• Currently able to do report review and monitoring of audit group
management • Feedback provided to CBs
Have requested more reports from Quickfire for future monitoring
Have been in close contact with both accreditation bodies with reports from recent assessments and concerns
One Certification Body has been delisted due to monitoring activities
CB Compliance Data
Reality – very limited reporting capability out of Quickfire presently
Management of Audit Groups – audit groups closed within 45 days after due date
North American CBs – (SQF average 93.7)• CB A – 100% - CB H – 75%• CB B – 99% - CB J – 70%• CB C – 97% - CB K – 56%• CB D – 95% - CB L – 50%• CB E – 93%• CB F – 85%• CB G – 78%
RABQSA Performance
Since Sept 1, all applications have been handled electronically by RABQSA
Applications received – 263 applications total• 196 auditor applications
• 58 consultants
• 9 trainers
Turn around time of applications now at 7 business days Concerns –
• 9 trainers applications only –14 total trainers registered
Rating Issue
Issue: Due to the scoring system of SQF audits, ratings for all audits are skewed very high
Potential solution:• Rework rating formula for determination of rating
• Increase weighting of non-conformances
Fix will be incorporated with new PAFs for SQF 2000 in May, 2010
Example of Rating Issues
Example: site with 2 majors, 15 minors, and 10 OIP – surveillance audit needed• Currently rates – 96.0% E rating• Reworking formula – 84.1% C rating• Weighting of N/C – 77.6 % C rating
Weighting of N/C proposal• OIP: -1 point• Minor: -10 points• Major: - 50 points• Critical: -100 points
Weighing of N/C chosen by AP group, show both scores for a year
Implement by June 1st, 2010
Discussion Topics
SQFI Program Updates SQF Product Updates Quickfire Other
Multi-site Certification
Some confusion on multi-site certification, clarification from TAC needed• Audit protocols
Every 6 months central site audited, sample of sub-sites Full document audit done at one sub-site Full audits done by central site of each sub-site annually Only certificate received by central site
• Questions Should sub-sites each receive a certificate from CB How should a document review audit of sub-sites be conducted
SQF 1000 Update
5th Edition Final version was released Sept 1st, 2009
Minor revisions in Jan, 2010
Updates• Transition over March 1,
2010
• Minor revisions to ensure GFSI recognition
• Level 2 and 3 PAFs available
Update on Competing Produce Standards
Freshcare• Given growth of Fresh Care in Australia, we are
meeting with them to discuss collaboration options• Given status of 1000 and declining market share,
what should we attempt to accomplish United / LGMA / FL Tomato
• No push for GFSI certification within produce industry in North America
• Less robust standards being developed and accepted by US buyers
United Produce Standards
Developing a produce standard with customer buy-in and participation that can be used by anyone.
The goal isn’t to create a new standard but use the content from existing standards to create a “harmonization” approach.
Currently have 39 out of 60 standards developed. Target date for completion is October 2010
Next big discussion is on how the developed standard will be implemented and sustained.
Future of SQF 1000
SQF 1000 market share eroding quickly Freshcare in Australia becoming dominant
produce standard In North America – produce industry has not
embraced 1000, GFSI recognized many primary produce standards
Actions / Strategies to move forward
SQF 22000
SQF 22000 has been submitted to GFSI for benchmarking• Using session 5 and 6 from SQF 2000 standard, with ISO
22000 as the foundation for food safety management
Accreditation will have to include 17021 as an scheme, CB criteria document must be updated
Reason – North American, Asia/Pacific option for 22000, easy access to SQF CBs
Status – initial benchmarking, additional work needed to complete benchmarking, no activity until July, 2010
SQF Ethical Sourcing Module
Module built combining the SQF modules (RSP, REP), retailer standards and the Global Social Compliance Program (GSCP)
To be combined with SQF certification audit Expected to be 1 additional audit day Auditors will be required to be SQF registered and
undergo an additional training session on ethical sourcing module and on-line exam • Webinar April 28th
• Classroom May 7th - Chicago
Responsible Social Practices
Responsible Environmental Practices
Ethical Sourcing Food Defense
Solution for Sustainability – SQF Modules
Guidance Documents for SQF
General Processing Requirements
Produce Packing House (FSC 4)
Shell Egg (FSC 12) Transport and Distribution
(FSC 25 & 26) Packaging (FSC 27) To begin in Q1 of 2010
• Dairy (FSC 10)• Brokers (FSC 35)
Guidance Document Approvals Needed
Packaging Produce Packinghouse Ethical Sourcing
Other Potential New Products
Ethical sourcing training and on-line training Animal welfare – module around humane
handling of animals, chicken, beef, pork, lamb Aquaculture module SQF branded products
Quickfire Support Solution
SQF Quickfire Support Personnel• Australia – part time, 20 hrs per week
• US – part time, 20 hrs per week (ON HOLD)
Dedicated to providing Quickfire support to Industry• Suppliers
• CBs
Will be interacting with Muddy Boots directly when there are issues they cannot address
Implementation April 1st, 2010 in Australia Webinars, user guides, Muddy Boots training
Quickfire Discussion
Current status – SQF has expressed major concerns to Muddy Boots over usability of system, report capabilities, interface requests, responsiveness and engagement of SQF team in communication and strategy
Concerns – Have we asked them to do too much?• Reality – system not built to run a certification program, very
limited customization to SQF needs
Future – reviewing options on reporting capabilities with other service providers, contracted objective review with usability of system for customer interface
SQF Conference, August 2010
In conjunction with AFS HACCP conference in Melbourne
Review of agenda and speakers Awards and sponsor updates
GFSI Update
Many standards globally seeking GFSI recognition• Primus, Global GAP, FSSC 22000, Syngery 22000, Red Meat
Standard recognized• Concern expressed to GFSI on number of recognized
standards growing• GFSI not concerned with number of standards, want as many
as possible, more concerned on costs of GFSI certification audits and expansion into emerging markets
6th Edition of the GFSI Guidance Document set for July, 2010 release
SQF working with GFSI Accreditation committee on Witness Audit Recognition Program with CB association (Food Safety Forum)
Other Discussions
Sprouts / Mushrooms to be SQF 2000 ICIX integration Use of the SQF buyer module