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SproutLabworkswithorganisationstodesignlearningecosystemsthataccelerateexpertise
Whatwedo
• Blendedlearningstrategiesthatembedself-directedlearning
• Howtofostercuriosityandreflectioninyourlearners
• Buildingacultureofcontinuouslearning
Wewilldiscuss…
Learningworkingmanifesto
Change Complexityisthenatureofbusiness
Collaboration
Learnersasconsumers
Whatdoesaselfdirectedlearnerdo?
Slideswiththis iconaresummariesofthediscussionthathappenedduringthewebinar.
They:• areselfawareandsettheirowngoalsforlearning
• areproactive aboutlearning
• thinkabouttheirownlearning
• seekoutfeedback
• arecurious,accountable,alwayslookingfornewways
Whatdoorganisationsdothatgetsinthewayofpeoplebeingselfdirected?
• Organisationspushlearningatpeople
• Organisationstaketoomuchcontroloverwhat,whenandhow
peoplelearn
• Thereisalackofencouragementandsupport
• Resourcesoutofdate
• Thereisoftenaone-size-fits-allapproachtolearning
• Don’tprovideenoughtimetolearn
MeetMary.
SheistheL&DpersonataFinTech company
Wearegoinglookatsomeofwaysshesupportsherpeopletobecomeselfdirectedlearners
Everyonehasquarterlylearninggoals
Maryhasputtogether• Selfassessmenttoolsaroundkey
skills• 70:20:10mapsofhowtodevelop
skillsindifferentareas
Theyhavepathwaysthroughlearningecosystems.
.
Hackdays - buildsomethingFAST
Onceamonthall”normal”workisstoppedandthewholeorganisationtakespartina“hackday”
Sometimespeopleworkonprojectsthatarenotdirectlyrelatedtowhattheorganisationdoesdaytoday– theyplay
Thedayfinisheswithpresentationsandprizes
ThesedaystakealotoftimeforMarytoorganise.
Otherapproachesfromtechcompanies
Google’smythical20%timeonsideprojects
AdobeKickbox - aninnovationtoolkitinaboxwithabudgetof$1000touse
Librariesofresourcese.g.LinkedInlearning,Goodpractice
Giveyourpeopleautonomyevenifit’sonlyinsmallways
MeetAmelia
SheistheL&Dmanagerforalarge,highlyregulatedbusiness.
Wearegoinglookatsomeofherchallenges.
Amelia’sorganisationismovingtoa70:20:10learningmodelandshedoesn’tfeelthatherpeoplehavetheskillstobeselfguidedlearners.
Howisthemoveto70:20:10modelgoingtoeffectAmelia’slearners?
They
• mighthavetheperceptionthat(format)learningisbeing
takenaway
• mightnotbewillingtotakesrisks
• mayneedamorestructuredapproachtostartwith
• maynotbeawareofwhatinformallearningopportunities
exist
• willneedalotofsupportduringtheearlystages
Mary’sworldisnotperfect
Theirstaffareoftenyoungandarenotgreatatprojectmanagement.
Shehasdesignedadigitallearningprogramtoimproveeveryone’scapabilityintheprojectmanagementarea.
Learnerscanfreelyaroundthelearningexperience
Theyareincontrol
Intheearlystagestheyarepresentedwithchallengesandthenthereisalibraryofresourcestheycanaccesstosolvethechallenges
It’sspacedoveraperiodof3months
Learnerschoosetoparticipate
Earlystages
Theprogramincludessomeprojectbasedwork
During theprojectstagetheyaregivenresourcesandaskedtobuild summariesanddopresentationtopeers
Embedding –learninghowtolearn
Theyareconstantlybeingsentmicrochallenges
Laterstages
Simulations
Learninghowtolearn
Howto:
• Setgoals• Findinformation• Reflect• Buildtheirownmentalmodels• Practiceinadeliberateway
Makeyourlearners“dothework”
BacktoAmelia
Theorganisationismovingtowardsbeingmorecustomercenteredandsheneedstoimprovecapabilityinthisarea.
Programonbeingcustomercentered
Beingamysteryshopper
Projectwork
Plan·Do-ReviewShadowingwithcolleaguesasengagingwithclients
Peercoaching
Holdafocusgroupwithcustomerserviceleaders
Buildawikiofbestpractice
Interactivevideo
Bitesizeexamplesofgoodpractice
Integratedintoinduction
Howdoesacuriouspersonbehave?
They
• askquestions
• ask'Whatif?'and'Why?’
• arecreativeandcriticalthinkers
• engagewithothersandseekfeedback
• learnfrommistakes
• investtimeandenergyinfindingoutmore
BacktoMary
Theroleofpeoplemanagersistoasklotsofquestions
Whathaveyoulearnt?Whatisnext?Whatdoyouneedhelpwith?
Gettingtopeople’smotivations
Peertopeerlearningexperiences
Critiques
Lessonslearntsessions
Learningcircles
Lunchandlearns
LearningApps
Eachdayeveryoneispromptedtoask“Whatyouhaveyoulearnttoday?”
L&Dsortsandshares
Learninglogsareasimplelowtechwaydothis
Whatotherwayscancuriositybefostered?
• Allowingforpassionprojects
• Inspirepeople
• Givethemtimeandspacetoexplore
• Gamification
• Provideavenuesforsharingwork- workingoutloud,blogging,
resourcelibraries
• Givepeopleopportunitiestobeindependent
Personallearningenvironment
Find
Collect
Comment
Share
It’saboutknowledgeandconnectionstopeople
Personallearningenvironment
Examples
StephenDownes OLDaily newsletterFlipboardEvernoteGoogleKeepSomepeopleuseLinkedIn&Twitter
Ifyouwanthelpwithgrowingyourpeopleinbeingself-guidedlearnerspleasegetincontactandwecantalkaboutpossibleprojects.
Dr Robin PetterdM: +61 419 101 928E: [email protected]://www.sproutlabs.com.au