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Sprint Global SIP Trunking –Europe and Canada
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it’s relevant aff iliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
For companies with people in them™
135120
scott [email protected]/02/2016
02
Agenda
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
For today’s meeting
Purpose
Let’s take what sounds like a complicated solution and break it down together by walking through how SIP Trunking in Europe and Canada can be a great way to simplify communications for your business.
We will review
• How SIP Trunking Europe and Canada can work for you
• SIP toll-free solutions
• Examples of success stories
Desired Outcome
Help you find a data convergence solution that works for you and your ever-growing, global business that is cost effective and hassle free.
03
This is a great solution, let’s talk about how this could be the right option for you. Any of these sound familiar?
Solve your Communications Confusion
• You have employees in one of 12 European SIP countries and/or Canada
• You have toll-free numbers in one of the 12 European SIP countries and/or Canada
• You have multiple voice suppliers across Europe and Canada
• You may have insufficient visibility/control of voice spend
• You want to improve communications for your mobile employees and offer more flexibility
Less really can be more for your business. Don’t let confusing solutions stop you from finding the savings you deserve!
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
04
SIP Trunking Europe
• Aggregated European SIP Trunks
• Full inbound/outbound services
• DID/DDI and Local Number Portability
• Emergency Support 112/999/911…
• G.711/G.729 and T38 FAX support
• Geographic Numbers
• National toll free
• Sprint directly connected to over 230 voice networks worldwide
• Geographically diverse SIP data centers create highly reliable voice platform
• Redundant trunks provisioned to data centers
FRANCE
SPAIN
ITALY
SWITZERLAND
AUSTRIA
GERMANY
BELGIUM
NETHERLANDS
DENMARK
SWEDEN
IRELAND UNITED KINGDOM
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
05
SIP Trunking Europe Don’t let the opportunity to save pass you by!
Sprint
KPN Versatel
BT C&W/Vodafone
France Telecom SFR
Eircom BT Ireland
Telia Tele2
Belgacom
Telecom Italia Wind
Telekom Austria
Swisscom
TDC
Telefonica Ono
T-Systems Arcor
Sprint will help you build your ROI
SIP Trunking
One strategic partner, flat pricing across Europe
Sprint network delivers significant savings
Ability to consolidate to two VoIP switches*
Customers experience up to 50% savings
Customers experience up to 60% savings*
Before SIP Trunking
Multiple suppliers, contracts and price lists
International call charges not competitive
Multiple Platforms (PBXs and Voice Gateways) per site or country
Voice circuits (ISDN PRIs)
Conferencing costs
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
*Your actual savings may vary.
06
Major Savings with SIP Trunking Europe Let SIP Trunking become a business win for your company with savings in more than one area
Savings After
Office numbers in the Cloud for easier rerouting
Dual MPLS or IP VPN access; geographically diverse SIP Data centers with redundant trunks
Ability to “burst” traffic up to 100% beyond standard trunk capacity for unplanned events
Easily add new offices
Easy remote access to office number
Concerns Before
Business continuity
Backup for voice circuits
Scalability
Flexibility
Support for distributed or mobile workforces
Call center solution Full routing flexibility such as time of day, backup, load sharing, etc.
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
07
SIP Trunking Canada
• Full inbound/outbound services
• Local number portability or new telephone numbers
• Emergency services support (911)
• G.711/G.729 & T38 FAX support
• National toll free
• Enhanced routing
• Aggregated trunk capacity
• Single national vendor
• Coverage in the four major provinces of Ontario, Quebec, British Columbia and Alberta which account for approximately 86% of the country’s population
• Sprint directly connected to over 230 voice networks worldwide
• Geographically diverse SIP data centers create highly reliable voice platform
• Redundant trunks provisioned to data centers
BRITISH COLUMBIA
ALBERTA
ONTARIO
QUEBEC
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
08
Pricing Made Simple Discover how Global SIP Trunking can simplify your communications with straightforward pricing components
• SIP trunks – Simultaneous call path and thus the # of simultaneous call capacity ordered • Bursting – The ability to burst above your ordered SIP Trunk capacity • Event Trunking – Short duration (1 week) SIP Trunk orders for additional capacity • Business continuity call forward – Enhanced feature that redirects calls in the event customer’s PBX is unreachable • Country – Per country charge for management fees in Europe • Additional Trunk Groups – For complex customer configurations in Europe
Component U.S. Europe Canada
SIP Trunks NRC/MRC NRC/MRC NRC/MRC
Bursting Per Call Included N/A
Event Trunking NRC NRC NRC
Telephone Numbers MRC NRC MRC
Toll Free Numbers MRC NRC NRC
Business Continuity Call Forwarding NRC/MRC N/A N/A
Country N/A NRC/MRC N/A
Additional Trunk Groups N/A NRC/MRC N/A
Local Outbound Usage Unlimited Per Minute Unlimited
LD (National) Off-Net Usage Per Minute Per Minute Per Minute
Toll Free (Freephone) Usage Per Minute Per Minute Per Minute
International Off-Net Usage Per Minute Per Minute Per Minute
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
09
Case Study: We put it to the test! We wouldn’t give you a solution that we didn’t think would work. We used Global SIP Trunking ourselves to simplify our communications in 2008 and 2010.
• CS-1000’s 489 • Symposiums 18 • Call Pilots 19 • NEC PBX’s 4
• CS-1000’s 132 EOL 2007 • Symposiums 18 EOL 2008 • NEC PBX’s 4 EOL
• LEC T1’s 563 • TIE T1’s 655 • VPN T1’s 247 • NEC PBX’s 4
PBX Locations (Curent-2008)
“Eliminate IT moves, adds and change expense”
“Over $6 Million saved annually in recurring LEC charges”
Diversified Unified Communications Solution
“1.25 Million saved in reduced power consumption annually”
“A Thrilled and Mobile End-user community”
“Centralized Management”
The Results
Unified Communications Environment • UM, OCS – Exchange Unified Messaging and Office Communications Server
• Collaboration – LiveMeeting and Enhanced Presence
Current Status
Sprint Cost Savings Benefit
Reduce local exchange carrier charges $6.7M
Reduce PBX maintenance costs $2.5M
Reduce audio conferencing $4.0M
Reduce electricity costs $700K
Total $13.9M
Result
Challenge Replace aging PBX infrastructure while supporting an increasingly mobile workforce
Solution
• 56,000 total Lync users (IM, Presence, Online Meeting)
• Over 22,000 Voice/Video enabled users • Over 450 traditional PBX’s removed from service
Replace existing servers with a Trunking circuit and Microsoft OCS 2007 in 489 offices nationwide
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
10
Sprint Enterprise Take a look at how Global SIP Trunking can work for your international business
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
11
Customer Savings Let’s break it down and look at examples of how two different types of customers can save with this great solution
Primary savings components:
• PRI costs
• International minutes
• Significant reduction of off-net calls
• Ease of conferencing enablement
• Eliminate PBX management and maintenance costs
Sample Customer A Customer B
Employees
Sites
PRI cost savings
Call cost savings
Annual savings
300
14
87%
44%
$94K
1300
4
53%
33%
$181K
FRANCE
SPAIN
ITALY
SWITZERLAND
AUSTRIA
GERMANY
BELGIUM
NETHERLANDS
DENMARK
SWEDEN
IRELAND UNITED KINGDOM
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
12
SIP Toll Free Charges for legacy toll-free network call features can be a pain. Reduce charges with SIP Toll Free.
• Robust inbound toll-free service using the Sprint Global MPLS network
• National in-country toll-free number
• Termination for calls on the same network with no outbound second leg or surcharges
• Drive routing and termination decisions with the customer-controlled feature support
• No additional charge for network-based calling features like directing calls to numbers based on time of day
• Leverageable SIP Trunks for both SIP Europe Toll Free and SIP Europe outbound calls
• Ability to make toll-free calls from Sprint SIP Europe with off-net TDM termination
SIP Toll Free calls can originate from any of the 12 Sprint European countries
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
13
Global Toll Free Over SIP Breakdown Let’s take some time to break down how SIP Trunking works to simplify communications
In-country toll free and local DDIs
London SIP DC
US East SIP DC
US West SIP DC
In-country toll free and local DDIs
Remote site Remote site
MPLS
TDM Voice
Asia PSTN
Americas PSTN
European PSTNs
Customer Data Center
Sprint MPLS Network
Frankfurt SIP DC
SIP Trunks
Canada PSTN
Canada West SIP DC
Canada East SIP DC
Customer Data Center
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
14
Global Toll Free Over SIP Improve your company’s communications with enhanced routing from SIP Toll-Free
• Pre-configure routing for busy, congestion, no answer or network failure
• Automatic re-routing during emergencies allows calls to reach their destinations successfully
• Establish primary, secondary and even tertiary failover routes
• Utilize traditional call center route options • Time of day
• Day of week • % based • Geographic origin and more
• Route plans are established during design and implemented prior to activation and can be changed at the customer’s request
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
15
SIP Trunking – Toll-Free Numbers Toll-free numbers are available in these countries
ANGUILLA CZECH REPUBLIC JAPAN SINGAPORE
ARGENTINA DENMARK KOREA (SOUTH) SOUTH AFRICA
AUSTRALIA DOMINICA LUXEMBOURG SPAIN
AUSTRIA DOMINICAN REPUBLIC MACAU ST KITTS/NEVIS
BAHAMAS FINLAND MALAYSIA ST LUCIA
BARBADOS FRANCE MEXICO ST VINCENT/GREN.
BELGIUM GERMANY MONTSERRAT SWEDEN
BERMUDA GREECE NETHERLANDS SWITZERLAND
BRAZIL GRENADA NEW ZEALAND TAIWAN
BVI(Tortola) HONG KONG NICARAGUA THAILAND
CANADA HUNGARY NORWAY TRINIDAD/TOBAGO
CAYMAN ISLANDS INDIA PANAMA UAE
CHILE INDONESIA PERU UNITED KINGDOM
CHINA IRELAND PHILIPPINES UNITED STATES
COLOMBIA ISRAEL POLAND URUGUAY
COSTA RICA ITALY PORTUGAL VENEZUELA
CYPRUS JAMAICA RUSSIA
BOLD: termination outside US available mobile origination available
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
16
Global SIP Trunking Adopting this solution doesn’t have to be tricky. We make it easy so you can get back to business.
MPLS already exists • Determine if sufficient bandwidth on access
and port exists• Modify Class of Service if required
Obtain new telephone numbers with Global SIP Trunks • Allows you to use the new service without
disruption to entire user base
Port existing telephone numbers • After becoming comfortable – port your
entire range and simply move users to the platform
Cut the legacy cord
• Disconnect the expensive legacy PRIs• Enjoy cost savings
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
17
A History of Industry Recognition
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Sprint is focused on getting better every day and continues to earn third-party recognition for those improvements. Take a minute to see our most recent accomplishments.
Sprint Enterprise Solutions wins 2014 North American Business Connectivity Award for Large Service Provider Billing. ATLANTIC-ACM (June 2014)
Sprint Business wins 2015 North American Business Connectivity Service Provider Excellence Awards for Large Service Provider Sales Reps, Service Delivery, Billing and Customer Service. ATLANTIC-ACM (June 2015)
Sprint named one of only eight Enterprise and Midmarket Trusted Advisors. Nemertes Research (July 2014)
Winner of the MVNO’s Industry Awards 2013 for Best Wholesale Operator for the second consecutive year. Informa Telecoms & Media (April 2014)
18
Why Sprint for Global SIP Trunking?
For more information, contact your Sprint representative or visit business.sprint.com/solutions/sip-trunking.
Experience and expertise
• Migrated 40000+ Sprint employees Globally using UC and SIP Trunking (No PRIs exist)
• Sprint customers covering thousands of locations with SIP Trunking
No legacy TDM voice revenue attrition concerns
• Sprint delivers immediate savings with SIP Trunking
Immediate cost savings
• Sprint is one of the world’s largest long distance networks – save money on global calling
• Efficient use of voice trunks by using SIP Trunks across the region (not per office)
• Reduce legacy voice equipment
A voice service that delivers more than your legacy voice service
• Emergency services, Wireless Local Number Portability and SIP Toll Free
• Shared SIP Trunks across all 12 European countries
• Easy view of all your voice services, usage and costs in one place
• Single point of contact for technical assistance for both voice and data across 12 countries
© 2015 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
With your increasingly mobile workforce, you need a simple way to communicate that doesn’t break the bank. Keep the conversation flowing with Sprint’s affordable solutions.