Spring Pubs 2013

The latest books by respected leaders in workplace training and development

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ASTD PreSS

The premier publisher specializing in workplace learning, training, and professional development.

In the world of training and development, the American Society for Training & Development (ASTD) stands out as the leading resource for trustworthy and reliable information. As the publishing arm for the society, ASTD Press offers objective content covering best practice, solid academic theory, and applicable guidance to help practitioners more effectively execute their roles.

ASTD Press is the publisher of more than 600 of the best titles on training, instructional design, career development, measurement and evaluation, leadership and management development, training technology, and organization development. Our authors are experienced and respected professionals, many of them the best in their chosen fields, including Elaine Biech, Jack and Patricia Phillips, Michael Allen, Lisa Haneberg, and many others.

For more information about ASTD, please visit our website at www.astd.org/publications, and for more information about subsidiary rights sales, contact [email protected].

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CONTENTS

New Releases 2–9

Instructional Design & Delivery 10–11

Training & Training Basics 12–13

E-Learning Training & Technology 14–15

Leadership 16–18

Business & Management 19–20

ASTD Learning System 21

Sales Training 22

ASTD Infoline 24–28

ASTD Research 29

Index 30–34

Ordering Information

CONTENTS

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ASTD COMPETENCY STUDY The Training & Development Profession Redefined

Justin Arneson, William J. Rothwell, and Jennifer Naughton

The ASTD Competency Study is your essential guide for understanding and using the ASTD Competency Model. The ASTD Competency Model answers the question, what do training and development practitioners need to know and do to be successful, now and in the future? And, how do they prepare for that future faster than ever before? revised from its original design in 2004, the ASTD Competency Model remains the definitive framework for the training and development profession; understanding and applying the Model is essential for staying current and relevant in the field. This book presents the academic research behind the model in a practical, actionable way. Ultimately, it helps training and development practitioners add power to their development plans by honing in on the key competencies and trends that really matter.

Audience: L&D Professionals; Practitioners; Academics Category: Career Development and Talent Management

ISBN 13: 978-1-56286-866-6 May 2013 Paperback, 7 x 10 176 Pages List Price: $69.95 Member Price: $49.95 Product Code: 111311 world rights Available

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NEEDS ASSESSMENT FOR ORGANIzATIONAL SUCCESS Roger Kaufman and Ingrid Guerra-López

Most books start with the tools and techniques of needs assessment and assume that implementing them will naturally bring success. This is not the case. This book deals with the framework and alignment that will make data collection methodologies and approaches useful. Needs Assessment for Organizational Success is a valuable resource for anyone who wants to identify what results should be delivered, justify why they should be delivered, and be able to prove success, all based on evidence. Broken down into a four-level system, the approaches outlined here will ensure you make the right decisions for society, your organization, and individual employees.

Audience: Measurement and Evaluation Practitioners; Performance Improvement Specialists Category: Training and Training Basics; Performance; Measurement, Evaluation, and rOI; Knowledge Management

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ISBN 13: 978-1-56286-814-7 February 2013 Paperback, 7 x 10 256 Pages List Price: $24.95 Member Price: $19.95 Product Code: 111203

with more than 65 years of content and expertise compiled by leaders of the learning profession, this community guarantees a comprehensive experience when it comes to designing, delivering, and measuring learning.

No matter what your experience level, the Learning & Development Community of Practice has the research, tools, trends, and network that will take you from where you are to where you want to go.

A community for training professionals who design, deliver, measure, and develop learning opportunities.

Connect with like-minded professionals!

Sign up for the Learning & Development monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/LDCONNECT

Connect with Juana Lorens, Learning & Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX

Learn more at www.astd.org/ICEINFO

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EFFECTIvE MANAGEMENT20 Keys to a Winning Culture

A. Keith Barnes

To create a winning culture, you must form a coherent team that is alive, awake, attuned, and committed. In any organization, there are key players—individuals who set the tone and the culture. Effective Management offers tips for them to become the instruments of change. Culture means commonalities that exist among people with shared interests. The keys in Effective Management will help managers support teams of people who rise to the occasion, solve problems proactively, and take advantage of positive opportunities. The results will include growth, improved profits and other measures of efficiency, a rewarding culture for all those on board, and the delivery of fair and equitable value to your customers.

Audience: Managers in any midsize to large organization Category: Management Development; Business and Management

ISBN 13: 978-1-56286-858-1 February 2013 Paperback, 6 x 9 160 Pages List Price: $19.95 Member Price: $14.95 Product Code: 111304 world rights Available

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MEASURING ThE SUCCESS OF SALES TRAININGA Step-by-Step Guide for Measuring Impact and Calculating ROI

Patricia Pulliam Phillips and Jack J. Phillips, with Rachel Robinson

It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly evaluating sales training programs is a bit more involved than that. Experts in the practice of rOI

measurement, Jack and Patricia Phillips have collected a new book of rOI case studies, with a focus on sales training programs. The first half of the book is a step-by-step guide on calculating rOI, while the second half presents case studies that demonstrate how to use the rOI Methodology to properly measure the results of sales programs.

Audience: Sales Trainers; Sales Managers; Measurement and Evaluation Practitioners Category: Measurement, Evaluation, and rOI; Sales

ISBN 13: 978-1-56286-859-8 February 2013 Paperback, 7 x 10 264 Pages List Price: $38.95 Member Price: $32.95 Product Code: 111225 world rights Available

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SURvEY BASICSJack J. Phillips, Patricia Pulliam Phillips, and Bruce AaronExperts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron. Survey Basics is a tool to help the training professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specific survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people find it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results.

Audience: Trainers; Measurement and Evaluation Practitioners; Instructional Designers; Performance Improvement Professionals Category: Measurement, Evaluation, and rOI

The Career Development community offers a variety of tools to help you move forward in your career, such as the ASTD Job Bank, salary calculator, Career Navigator, and expert-led webcasts.

This is also the place to learn about CPLP certification, which equips you with the tools to be the best in the training and development field.

A community of learning professionals interested in advancing their own careers and helping others develop their skills and expertise.


Sign up for the Career Development monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/CDCONNECT

Connect with Jennifer homer, Career Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


ISBN 13: 978-1-56286-809-3 April 2013 Paperback, 7.5 x 9.5 200 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111319 world rights Available

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ThE TEChNOLOGY ChANGE BOOKTricia Emerson and Mary Stewart

As change goes, technology implementation is as big as it gets. Technology is a breathtaking investment. A typical ErP effort often takes 2 to 3 percent of revenue and a heck of a lot of work, devouring profitability, time, focus, and energy. why do we do it? For the huge upsides: competitiveness, survival, domination, success. This book is for anyone whose neck is on the line to deliver.

How do you make sure you deliver? The key is to get people to use technology correctly. Technology is a tool. If you can’t harness the power of the people in your organization to use that tool correctly, you’ve lost. Authors Tricia Emerson and Mary Stewart, lifetime change professionals, posed a question to themselves and their colleagues: what do you wish you had known when you started your toughest technology project? The result is The Technology Change Book. This title is the third in a series. The first two titles are: The Change Book and The Learning & Development Book.

Audience: Project Managers in Technology Category: E-Learning and Training Technologies; Organization Development

ISBN 13: 978-1-56286-810-9 April 2013 Paperback, 6 x 7 225 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111317 world rights Available

RAPID RETOOLINGDeveloping World-Class Organizations in a Rapidly Changing World

Lawrence Polsky and Antoine GerschelOrganizational and individual change is constant—it’s not a race to the finish line. Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization business models to keep pace with technology and economic events. By implementing the strategies and tools presented in the book readers will forge a workplace culture that is flexible, resilient, and aware of events that affect its business. This awareness will allow for faster, more efficient, and more cost-effective change initiatives.

Audience: Senior Leaders; Learning Executives Category: Human Capital; Organization Development; Business and Management


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MANAGING INCOMPETENCEAn Innovative Approach for Dealing With People

Gabriel GinebraTranslation from Spanish by Minicor

Day-in, day-out, managers and supervisors face a myriad of personalities in the workplace. Managing these individual characters can sometimes drive even the calmest boss into a frenzy. Here, for the first time in English, is a humorous, yet practical and effective title on how to deal with all those seemingly ‘incompetent’ people on your staff. Step-by-step, author Gabriel Ginebra guides you through the ‘Fougi Model’ to diagnose inefficiencies; and through this process, you’ll learn how to discern and improve people’s behaviors in the workplace. Business readers the world over have been

impressed with this innovative approach to managing staff; you too, can benefit from this wisdom.

Audience: Managers; Supervisors Category: Business and Management; Management Development

Translation from Spanish ISBN 13: 978-1-56286-869-7 May 2013 Paperback, 6 x 9 250 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111314 world rights Available from the English translation for all languages except Spanish.

MEASURING ThE SUCCESS OF ORGANIzATION DEvELOPMENTA Step-by-Step Guide for Measuring Impact and Calculating ROI

Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips

This title examines the strategic role of organization development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD solutions correlate with business results; determine areas for investments, modifications, and cessation; justify

budget allocations; and be more accountable for how money is spent within their organizations. Part I explains the concept of rOI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show “evaluation in action,” providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programs.

Audience: OD Practitioners; Measurement and Evaluation Specialists; Human resource Professionals Category: Measurement, Evaluation, and rOI; Organizational Development


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SMES FROM ThE GROUND UPA No-Nonsense Approach to Partnering With Subject Matter Experts

Chuck Hodell

Much is said about the crucial role of learning in the success of businesses today. Since the best instructional design thrives on acquiring precise content, it is imperative that practitioners find the most efficient and productive ways to work with subject matter experts (SMEs). Building on the design principles highlighted in his previous work, ISD From the Ground Up (3rd Edition), Chuck Hodell provides a practical, realistic guide to building working, productive relationships with SMEs in SMEs From the Ground Up. It isn’t enough to ask experts for a “brain dump,” so this

book is packed with tips for building great courses by fully incorporating the talents of SMEs into the actual course design process. As Hodell states, “a talented content expert could be just as rich an asset as the best instructional designer or facilitator.”

Audience: Instructional Designers; L&D Professionals Category: Instructional Design and Delivery


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IMMERSIvE LEARNINGDesigning for Authentic Practice

Koreen Olbrish

This book focuses on how to design immersive learning environments and how these design practices differ from traditional instructional design processes. Traditional instruction often amounts to providing information to the learners, and expecting them to apply it and change their behavior. what it lacks is the practice phase, where they can work on improving their skills. Immersive learning creates practice opportunities for the learners, which leads to improved performance and true behavior change. By following the design process laid out in this book, you’ll create learning that drives real change and is fun for the learners.

Audience: Instructional Designers; Facilitators; L&D Professionals Category: Instructional Design and Delivery; E-Learning and Training Technologies


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LEAvING ADDIE FOR SAMAn Agile Model for Developing the Best Learning Experiences

Michael Allen with Richard Sites

The ADDIE process is past its prime. It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts—SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary design and development processes that simplify instructional design and development, yielding more energetic and effective learning experiences. This book is a must-read for all learning professionals who have a desire to let go of outdated methodologies and start creating better, faster training products today.

Audience: L&D Professionals; Instructional Designers Category: Instructional Design and Delivery

ISBN 13: 978-1-56286-711-9 Paperback, 7 x 10 216 Pages List Price: $38.95 Member Price: $ 32.95 Product Code: 111218

“Learning designers should sit up and take notice! Michael Allen’s Leaving ADDIE for SAM presents a new,

practical, and powerful approach to designing and developing great learning experiences.”

— Lance Dublin

“Allen’s SAM approach was refreshing. Much simpler, more effective, and faster. Once you’ve experienced SAM,

there’s no going back”— Ken Gregson

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ASTD

Bestseller

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Rapid video Development for Trainershow to Create Learning videos Fast and Affordably

Jonathan Halls

Creating web-based professional development video in-house has never been easier, faster, or more cost-effective. As digital, web-based video assumes a more important role in professional development programs, corporate trainers and other development staff are increasingly being called upon to create training and instructional video themselves: in-house, on time, and within budget.

ISBN 13: 978-1-56286-811-6 2012 Paperback, 7.5 x 9.25 200 Pages List Price: $32.95 Member Price: $28.95 Product Code: 111215

Test DevelopmentFundamentals for Certification and Evaluation

Melissa Fein

Learn how to develop tests that accurately measure participants’ skills in the context of credentialing and program evaluation.

ISBN 13: 978-1-56286-825-3 2012 Paperback, 6 x 9 216 Pages List Price: $38.95 Member Price: 32.95 Product Code: 111213

INSTrUCTIONAL DESIGN & DELIvEry

ASTD reaches professionals on six continents and more than 80 countries worldwide, challenged by culture and diversity initiatives, globalization, and localizing training content to fit the very specific needs of people across the globe.

The Global Human resource Development (HrD) Community of Practice provides a forum for professionals with an interest in developing talent for the global workforce. From expatiate training to global benchmark, these topics and many more are discussed by global leaders and practitioners.

A community of professionals worldwide learning to develop high-performing workforces to support multinational organizational needs.


Sign up for the Global HrD monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/GhRDCONNECT

Connect with Wei Wang, Global hRD Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


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INSTrUCTIONAL DESIGN & DELIvEry

10 Steps to Successful virtual Presentations

Wayne Turmel

whether you’re presenting training exercises, team meetings or a sales pitch, you can present like a pro, deal with technological glitches, appear calm under pressure, and deliver value-packed virtual presentations.

ISBN 13: 978-1-56286-746-1 2011 Paperback, 6 x 9 176 Pages List Price: $19.95 Member Price: $17.95 Product Code: 111106

ISD From the Ground UpA No-Nonsense Approach to Instructional Design, 3rd Edition

Chuck Hodell

This essential how-to handbook should be on the desk of every trainer whatever their actual job title may be. From basic principles to advanced applications, you’ll find a complete tool kit for developing great instructional practice.


Energize Your Training

Creative Techniques to Engage Your Learners

Robert W. Lucas

This book provides hundreds of quick ideas that will get participants engaged and primed for learning from uncovering learner needs to managing time and groups to using powerful learning aids and more.

ISBN 13: 978-1-56286-815-4 2010 Paperback, 7 x 10 224 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111204 world rights Available

Real World Training DesignNavigating Common Constraints for Exceptional Results

Jenn Labin

Time, cost, and quality constraints are the obstacles encountered in developing any training project. Real World Training Design will help you to identify and manage these issues while you create effective, productive training tools for your organization.

ISBN 13: 978-1-56286-815-4 2012 Paperback, 7 x 10 224 Pages List Price: $29.95 Member Price: 24.95 Product Code: 111204

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Telling Ain’t Training, 2nd Edition

Harold D. Stolovitch and Erica J. Keeps

Chock-full of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Ain’t Training sets new standards for the training industry.

ISBN 13: 978-1-56286-701- 0 2011 Paperback, 7 x 10 312 Pages List Price: $38.95 Member Price: $32.95 Product Code: 111109 world rights Available

Informal Learning Basics

Saul Carliner

Informal Learning Basics will help training and development professionals leverage the power of informal learning in designing meaningful and cost-effective training programs and practices. By identifying informal learning experiences that happen every day on the job and suggesting ways to promote and facilitate those experiences, Informal Learning Basics provides you with the tools to capitalize on the informal learning opportunities which exist in your organization.

ISBN 13: 978-1-56286-785 - 0 2012 Paperback, 7.5 x 9.5 250 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111113 world rights Available

TrAINING & TrAINING BASICS

By paying special attention to the talent needs and trends in the public sector, ASTD has created content that meets the human capital and training requirements of government at all levels.

The Government Community of Practice brings together government employees to discuss the tools, research, and trends—including how innovation techniques, collaborative learning, and social and mobile learning will influence training and change the next generation of the government workforce.

A community of government learning professionals from federal, state, and local agencies using innovation and collaboration to develop talent in the workplace.


Sign up for the Government monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/GOvCONNECT

Connect with Carrie Blustin, Government Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


GOVERNMENT


The Learning and Development Book

Tricia Emerson and Mary Stewart

written for the experienced professional who lacks time and is juggling many responsibilities, but who yearns to be more effective with their professional development programs, The L&D Book provides simple ideas and concepts which illustrate best practices for improving learning and development teaching skills.

ISBN 13: 978-1- 56286-808-6 2011 Paperback, 6 x 7 176 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111116 world rights Available

Technical Training Basics

Sarah Wakefield

If you’re an experienced trainer, training manager, content designer, curriculum developer, or anyone else who creates courses, this book can help you tackle this challenge head-on. Understand and navigate the process of creating effective technical training programs in partnership with a subject matter expert.


10 Steps to Successful Training

Elaine Biech

whether you’re a middle- or upper-level manager, or a workplace learning or human-resource professional, this book can provide you with options for enhancing the learning environment in your organization.

ISBN 13: 978-1-6286-541-2 2009 Paperback, 6 x 9 208 Pages List Price: $19.95 Member Price: $17.95 Product Code: 110905 world rights Available Except Chinese and German

ASTD’s Ultimate Train the TrainerA Complete Guide to Training Success

Elaine Biech

A complete, customizable program for preparing training professionals, occasional trainers, and subject matter experts from the foremost practitioner, author, and expert in the industry Elaine Biech.

ISBN 13: 978-1-56286- 587-0 2009 Paperback, 8 x 9.25 352 Pages and CD - rOM List Price: $139.95 Member Price: $99.95 Product Code: 110914 world rights Available

TrAINING & TrAINING BASICS

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Learning On Demandhow the Evolution of the Web Is Shaping the Future of Learning

Reuben Tozman

Technology is constantly evolving, and training and development professionals need to take advantage of it.


Making E-Learning StickTechniques for Easy and Effective Transfer of Technology-Supported Training

Barbara Carnes

Making E-Learning Stick is comprised of 25+ easy-to-implement, low- or no-cost techniques that will increase learning transfer in both asynchronous e-learning and live virtual training.


E-LEArNING TrAINING & TECHNOLOGy

From e-learning and simulations to social and mobile learning, ASTD has delivered top-notch content to keep learning professional abreast of the latest innovations.

The Learning Technologies Community of Practice gives learning and technology professionals who frequently interface with the training function a chance to access the content, research, trends, tools, and the network that will continue to keep them ahead of the curve when it comes to the very latest in learning.

We’re a community of forward-thinking professionals using technology and learning to develop the future workforce.


Sign up for the Learning Technologies monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/LTCONNECT

Connect with Justin Brusino, Learning Technologies Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX



E-LEArNING TrAINING & TECHNOLOGy

The New Social Learning

Marcia Conner and Tony Bingham

Social media enables people to learn from one another in extraordinarily creative ways. Learn why it is the ideal solution to some of the most pressing educational challenges organizations face today.

ISBN 13: 978- 1-60509-702-2 2010 Paperback, 6 x 9 232 Pages List Price: $19.95 Member Price: $17.95 Product Code: 111022 world rights Available Except Korean, Japanese, and Portugese

The Gamification of Learning and InstructionGame-Based Methods and Strategies for Training and Education

Packed with methods and strategies for game-based learning in the workplace, The Gamification of Learning and Instruction is an essential resource for trainers looking for fun and effective ways to engage workers in their professional development.

ISBN 13: 978-1-11809-634-5 2012 Hardcover, 7 x 9.5 312 Pages List Price: $60.00 Member Price: $50.00 Product Code: 131203

Learning Everywhere

how Mobile Content Strategies Are Transforming Training

Chad Udell

Learning Everywhere provides a comprehensive look at mobile learning, from strategy to design, to development, delivery, and beyond.


virtual Training Basics

Cindy Huggett

From learning about technology and software options, to getting setup and perfecting your delivery, this basic how-to book walks you through the process of delivering synchronous online training.

ISBN 13: 978-1-56286-702-7 2010 Paperback, 7.5 x 9.5 256 Pages List Price: $29.95 Member Price: $24.95 Product Code: 111011 world rights Available

Karl M. Kapp

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The Self-Aware LeaderA Proven Model for Reinventing Yourself

Dan Gallagher and Joseph Costal

written by Fortune 100 executive Dan Gallagher, The Self-Aware Leader is a unique approach on how to become a more effective leader by increasing self-awareness in four pillars of leadership.


More Turbulent ChangeDon’t Just Survive-Learn to Thrive in Times of Change!

Peter Garber

The word “change” can often be a cringe-worthy one, particularly in today’s ever-shifting workplace climate. Learn how to implement and improve any change initiative, understand and manage trends in changing businesses, all while shaping your career in the way you want.


LEADErSHIP

The Manager’s Community of Practice…

As a manager, you know that productivity is key. you’re not a trainer, but you get the need for performance—and the need to stand out to senior leadership.

How do you get employees more engaged and developed, drive performance, and grow your own influence and skill as a manager? How do you find the time to do so? And how do you work with your company’s training staff to realize those goals?

The Workforce Development Community is designed to deliver the tools and information managers need to develop a more engaged and productive workforce.


Sign up for the workforce Development monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/WDCONNECT

Meet Ron Lippock, Workforce Development Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX



LEADErSHIP

90 Days 90 WaysOnboard Young Professionals to Peak Performance

Alexia Vernon

Based on nine easy-to-digest strategies for helping develop new hires into adept members of your team, Alexia vernon’s 90 Days 90 Ways: Onboard Young Professionals to Peak Performance is an invaluable asset to managers facing this challenge. with special attention given to effectively integrating the younger professionals of “Generation y” into the workplace, you will learn how to train and empower them during their first 90 days on the job.


Employee Development on a Shoestring

Halelly Azulay

Learn to thrive in today’s “do more with less” business environment. A hands-on resource for anyone in an employee development role, this book offers insights on leveraging the strengths and development needs of your staff, all without breaking the bank.


Leaders Start to FinishA Road Map for Developing Top Performers

Anne Bruce and Stephanie Montanez

with a focus on developing effective leadership training programs that produce leaders with an engaged, “I can” leadership attitude, this book will help you develop your staff into efficient, respected managers and leaders.


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The Executive Guide to Integrated Talent Management

Kevin Oakes and Pat Galagan, Editors

Nineteen experts examine research-based theories and current practices in highly successful enterprises, and explain how you can adopt effective, state- of-the-art methods to integrate your talent management functions.


Leadership Development Basics

Karen Lawson

In the fast-paced, global environment of the 21st century, leadership development is a key business strategy—and a crucial element of your organization’s competitive advantage.

ISBN 13: 978-1-56286-535-1 2009 Paperback, 7.5 x 9.5 128 Pages List Price: $29.95 Member Price: $24.95 Product Code: 110819 world rights Available Except Japanese

Feeding Your Leadership Pipeline

Daniel R. Tobin

Be ready for the looming leadership talent crisis by developing a leadership development program that even small companies can afford to do now!

ISBN 13: 978-1-56286-754-6 2010 Hardcover, 6 x 9 272 Pages List Price: $28.95 Member Price: $24.95 Product Code: 111015 world rights Available

Coaching Employee Engagement Training

Peter Garber

with its comprehensive approach to teaching employee coaching, Coaching Employee Engagement Training is a valuable resource for everyone interested in creating a more engaged workplace environment.

ISBN 13: 978-1-56286-819-2 2012 Paperback, 8.5 x 11 340 Pages List Price: $49.95 Member Price: $39.95 Product Code: 111207 world rights Available

LEADErSHIP


The ASTD Management Development handbook

Lisa Haneberg, Editor

The ASTD Management Development Handbook is a powerful and useful collection of writing covering many aspects of management in today’s business climate.

ISBN 13: 978-1-56286-826-6 2012 Hardcover, 7 x 9 560 Pages List Price: $129.95 Member Price: $99.95 Product Code: 111212

The Manager’s Communication Toolbox

Everett Chasen and Robert Putnam

The Manager’s Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. In this book, the authors offer tips, checklists, and examples, along with other expert testimony for best practices. To improve your standing with your employees and superiors, you must understand the nuances of these skills.


BUSINESS & MANAGEMENT

ASTD has always been about developing and measuring human capital and this community exemplifies how talent in the workplace makes all the difference.

If you are involved in the hiring, onboarding, change management, culture and diversity, and people development initiatives in your workplace, you will find that the Human Capital Community of Practice provides you with all you need inside of one single community.

A community for professionals who develop talent, foster innovation, and improve performance.


Sign up for the workforce Development monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/hCCONNECT

Connect with Anthony Quintero, human Capital Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


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The Change BookChange the Way You Think About Change

Tricia Emerson and Mary Stewart

A practical, fun collection of tips, advice, and insights for anyone dealing with or managing organizational change.

ISBN 13: 978-1-56286-748-5 2011 Paperback, 6 x 7 224 Pages List Price: $16.95 Member Price: $14.95 Product Code: 111107 world rights Available Except Korean

Ultimate Basic Business SkillsTraining an Effective Workforce

Christee Gabour Atwood

This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often training in these basic business areas is ignored in favor of more pressing product or service training.

ISBN 13: 978-1-56286-589-4 2009 Paperback, 8 x 9.25 352 Pages + CD rOM List Price: $69.95 Member Price: $59.95 Product Code: 110916 world rights Available

Managing for People Who hate ManagingBe a Success By Being Yourself

Devora Zack

Many managers dislike their jobs because they haven’t found the management style that is right for them or because they feel unprepared. Managing for People Who Hate Managing gives managers the tools they need to overcome the many obstacles that come with being a manager.


10 Steps to Successful Change Management

George Vukotich

Understand change and take proactive steps toward dealing with it. with this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.


BUSINESS & MANAGEMENT


LEArNING SySTEM

ASTD LEARNING SYSTEMA 10-volume set that spans the entire body of knowledge for workplace learning and performance.

The ASTD Learning System is THE test preparation resource for the Certified Professional in Learning and Performance (CPLP™) knowledge-based exam and work product submission. Comprising more than 1,200 pages and 10 volumes—one for each area of expertise—and a User’s Guide, the ASTD Learning System includes everything you need to excel in the learning and performance profession.

Included in the ASTD Learning System:

volume 1: Designing Learning

volume 2: Delivering Training

volume 3: Improving Human Performance

volume 4: Measuring and Evaluating

volume 5: Facilitating Organizational Change

volume 6: Managing the Learning Function

volume 7: Coaching

volume 8: Managing Organizational Knowledge

volume 9: Career Planning and Talent Management

volume 10: User’s Guide

ISBN 10: 1-56286-449-1 ISBN 13: 978-1-56286-449-1 10 books / 1,200 pages Size: 8.5 x 11 (books) List Price: $595.00 Member Price: $449.00 Product Code: 180602

ASTD LEARNING SYSTEM FLAShCARDSTora Estep and Jennifer K Mitchell, Editors

For faster learning and longer retention.

The ASTD Learning System Flashcard set contains more than 250 cards and 500 questions to help you study for the CPLP™ knowledge-based exam. Color-coded cards enable you to customize your study experience. Based on content in the ASTD Learning System, the flashcards include questions, definitions, and graphics to help you learn and retain information quickly and thoroughly.

ISBN 10: 1-56286-499-8 ISBN 13: 978-1-56286-499-6 250 cards Size: 3.5 x 5.5 x 4 (box) List Price: $99.00 Member Price: $75.00 Product Code: 180702

This product supports CPLP exams held through

February 2014.

22 www.astd.org

Premeditated SellingTools for Developing the Right Strategy for Every Opportunity

Kevin Jones and Steve Gielda

with a five-step process and case studies to demonstrate what works in sales, Premeditated Selling: Developing the Right Strategy for Every Opportunity shows you how to develop and tailor winning strategies for your most important prospects.


Sales Training Basics

Angela Siegfried

Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training.


10 Steps to Successful Sales

Brian Lambert

whether you’re new to sales or a seasoned professional, the 10 Steps will help you build top-line revenue for your organization and develop successful sales habits.

ISBN 13: 978-1-56286-686-0 2009 Paperback, 6 x 9 208 Pages List Price: $19.95 Member Price: $17.95 Product Code: 110920 world rights Available Except Chinese

World Class SellingNew Sales Competencies

Brian Lambert, Tim Ohai, and Eric Kerkhoff

Based on data-driven criteria from thousands of sales managers, sales trainers, and sales people, this publication identifies the necessary criteria for building a world-class sales team.

ISBN 13: 978-1-56286-558-0 2009 Paperback, 8.5 x 11 352 Pages List Price: $299.00 Member Price: $199.00 Product Code: 110913

SALES TrAINING


Senior leadership has always been a critical area of focus for ASTD. ASTD expands its network continuously by reaching out to some of the top global leaders to learn more about how they approach talent management.

The ASTD Senior Leaders & Executives Community of Practice addresses the needs of senior leadership, completely. From coaching and employee engagement to leadership issues caused by an emerging global workforce, ASTD has the research, metrics, trends, and network to help senior leaders grow their organizations through people development.

We’re a community of leaders developing talent, managing change, and building a strong global workforce.

Who does the community serve?

• Executives such as VPs, CLOs (Chief Learning Officers), heads of corporate universities, and CEOs who lead Hr or L&D efforts at the corporate level.

• Business unit executives who have major training budgets & responsibilities.


Sign up for the Senior Leaders and Executives monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/SLECONNECT

Connect with Pat Galagan and Nancy Olson, SLE Community of Practice managers, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


Improving sales team performance comes from honing the skills of team members. And you need relevant, research-based, and world-class content to enable that improvement.

you also need a community to support you.

The mission of the Sales Enablement Community of Practice is to establish worldwide sales competencies and standards that guide and empower sales leaders and sales training professionals to develop the next generation of sales.


Sign up for the Sales Enablement monthly E-newsletter to get the latest news and information and keep current with industry trends.

www.astd.org/SECONNECT

Connect with Mike Galvin, Sales Enablement Community of Practice manager, at the ASTD 2013 International Conference & Exposition May 19–22 in Dallas, TX


24 www.astd.org

Learn the latest training techniques and strategies in 30 minutes or less!Subscribe to Infoline, ASTD’s trusted single-topic how-to resource.

Infoline is a monthly publication known throughout the training and performance field as the tool that trains the trainer. This ASTD long-running, monthly publication series, covers the entire range of training topics in a plain, simple, solution-oriented format.

Created with training and development professionals in mind, each 16- to 24-page quick-read issue provides concise background information as well as practical, step-by-step guidance to help you gain immediate proficiency in the topic of the month. Issues include case studies, time-saving job aids, reading lists, checklists, and more.

Choose the subscription that’s right for you (Your Choice: Print/Digital Combo or Digital-Only)

Full Infoline Subscription 12 monthly issues covering Learning and Development, Human Capital, and Learning Technologies.

Bonus: Monthly subscribers are granted access to more than 80 job aids that include checklists, worksheets, and templates to help you with a range of training tasks.

Interested in just receiving a subscription covering a single area?

Sign up for a quarterly subscription (four issues) in one of the following three areas:

• Learning Technologies Subscription

• Learning and Development Subscription

• Human Capital Subscription

Learn more at astd.org/infoline.

2013 Infoline Editorial Calendar*

Month Title Category

January 2013 Using Qr Codes Learning Technologies

February 2013 Creating Certificate Programs Learning and Development

March 2013 Talent retention Across the Generations Human Capital

April 2013 Using Tin Can API to Track Learning Learning Technologies

May 2013 ISD for Software Training Learning and Development

June 2013 Addressing the Skills Gap Human Capital

*Titles and sequence subject to change

ASTD INFOLINE


ASTD INFOLINE

hUMAN CAPITAL

If you are involved in the hiring, onboarding, change management, culture and diversity, and people development initiatives in your workplace, this collection of Infoline publications will provide helpful tools to implement in the workplace.

Onboarding for Managers

This Infoline focuses specifically on establishing an onboarding program for new managers whether they are new to the organization or simply the position. you will learn how onboarding is a part of talent management and recruiting, key principles of onboarding design, technology tools and approaches, best practices, and how to apply onboarding principles to any new beginning within an organization.

Print 251109 PDF 751109 List price: $24.95 Member price: $19.95

Middle Management Acumen

This Infoline focuses on the skills that are needed to succeed in middle management, specifically, the top five capabilities every middle manager needs to succeed: effective relationship building, building talent, critical thinking and alignment, optimizing performance, and inspiring excellence.


Digital Series: Coaching Techniques and Strategies

The latest digital collection from Infoline includes five single Infoline issues to help you improve your feedback and coaching skills. Learn tips for coaching senior leaders and developing organization-wide programs to create a coaching culture at your organization.

PDF 741201 List price: $24.95 Member price: $69.95

26 www.astd.org

LEARNING AND DEvELOPMENTPowerful Storytelling Techniques

This Infoline will show you how to use those stories as powerful tools in the classroom or boardroom to energize your training and inspire your audience. It also includes a checklist to help you determine what type of stories work best in certain business situations and a job aid to help you sharpen your analogy-building skills.


Blended Learning

This Infoline defines blended learning and discusses the importance of not only using a variety of delivery methods, but of understanding which methods best suit your objective. This issue of Infoline will help you ensure your blended learning design will be successful on paper before transferring it to a variety of delivery technologies.


Digital Series: Assessing Needs and Evaluating the Design Process

This collection will help you analyze learning needs; determining goals, objectives, and resources; and create population profiles to determine which learners need which type of training. you’ll also learn to collect accurate data and choose the best collection method for your organization’s needs. To measure effectiveness, also included are two models to help you ensure end results and prove the value of your learning programs.


ASTD INFOLINE


LEARNING TEChNOLOGIES Twitter for Trainers

This Infoline gives you the tools and information you need to harness Twitter’s power to spread awareness of your brand, attract potential clients, stay on top of industry news and trends, and share knowledge with your clients and colleagues.


Selecting and Implementing an LMS

whether you are selecting an LMS for the first time or considering switching to a new provider, this Infoline will help you identify the LMS features that your organization must have, determine the LMS best suited to your needs, select and evaluate vendors effectively, demonstrate the value of your preferred solution to stakeholders, effectively implement the new system.


Digital Series: Social Learning

This collection of five Infolines is designed to help move you in the right direction. you will learn some basic ways to use social media for learning, explore how other organizations are leveraging these |tools, and understand how you might integrate social tools into existing courses. Bonus T+D articles will help you create a social learning strategy, effectively use blogging as a learning tool, and develop a social media policy for your learning organization.


ASTD INFOLINE

28 www.astd.org

INFOLINE COLLECTIONS

Digital Series: The Infoline Digital Series is an electronic compilation of five to seven Infoline issues focused on a specific topic. The issues download instantly to computers as a single, searchable PDF file. Learn more online, www.astd.org/Infoline.

Infoline Print collections: Infoline collections are print/bound compilations of 17 Infoline issues on a broad learning and development topic.

Instructional Systems Development Collection (17 Issues) All the information you need to design, deliver, and evaluate effective training courses. This collection of 17 Infoline on instructional systems development walks you through needs assessment, task analysis, behavioral objectives, effective job aids, evaluation methods, and classroom training techniques. This revised set provides a better aligned overview of the ADDIE model of ISD, encompassing analysis, design, development, implementation, and evaluation to target training to your learners’ needs.

Print 249803 List price: $139.95 Member price: $119.95

Management Development Collection (17 Issues) Create a successful management development curriculum with this new collection spanning the topics of leadership, strategic planning, conflict resolution, coaching, and more. This collection is ideal for managers and any trainer tasked with management development. Our editors have hand-picked the best issues, covering an array of management development topics.


Managing the Learning Function Collection (17 Issues) Ideal for anyone who leads or manages a training department. This is the ideal collection for anyone who leads or manages a training department.


Train the Trainer Collection Infoline’s bestselling collection is a must-have for any up-and-coming trainer. Featuring four volumes totaling 60 issues, Infoline’s Train the Trainer collection is the ultimate resource for practical application of training principles and practices.


ASTD INFOLINE


ON TIME – ON TARGET – ON DEMAND – ASTD RESERCh

ASTD research tracks trends, informs decisions, and connects research to practice. By providing comprehensive data and insightful analysis, ASTD research reports help business leaders and training and development professionals understand and more effectively respond to today’s fast-paced workplace training and development industry.

Our research reports offer an empirical foundation for today’s data-driven decision makers, containing both quantitative and qualitative analysis about organizational learning, human capital management, training, and performance.

Mobile Learning: Delivering Learning in a Connected World

ASTD and i4cp’s Mobile Learning: Delivering Learning in a Connected World looks at the current landscape of mobile learning in a world in which the ubiquity of mobile devices seems to have created a perfect environment for delivering learning solutions to our workforce, where or when they need it.

ISBN 13: 978-1-56286-849-9 List price: $499 Member price: $199 Product Code: 191201

Global Workplace: Learning Beyond Borders

This report is based on analysis of a survey conducted by ASTD and i4cp in the spring of 2012. Of the 637 respondents to the survey, half reported that their organizations are currently offering global learning or planning to do so within three years. In addition to the survey, follow-up interviews were conducted with select respondents.


2012 State of the Industry

The State of the Industry Report is ASTD’s definitive review of workplace learning and development trends. This annual report includes organization benchmarking data from ASTD BEST® Awards winners, Fortune’s Global 500 Companies, and other organizations from 2002 to date.


Informal Learning: The Social Evolution

The ASTD Study, Informal Learning: The Social Evolution, examines organizations’ use of informal and social learning. The study looks at how informal learning is being used, who is using it, the future use of informal learning, and the level of impact technology is having on informal learning.


ASTD rESEArCH

30 www.astd.org

ASTD Product Code

ISBN13 Title Author(s) Pub Year List Price

Business & Management

110710 9781562864750 10 Steps to Be a Successful Manager Haneberg, Lisa 2007 $19.95

110716 9781562864811 10 Steps to Successful Business Writing Appleman, Jack 2008 $19.95

111208 9781562868208 10 Steps to Successful Business Alignment Phillips, Patricia Pulliam, and Jack J. Phillips 2012 $19.95

111110 9781562867539 10 Steps to Successful Change Vukovitch, George 2011 $19.95

110907 9781562865443 10 Steps to Successful Coaching Oberstein, Sophie 2009 $19.95

111001 9781562865900 10 Steps to Successful Customer Service Kamin, Maxine 2010 $19.95

110820 9781562865382 10 Steps to Successful Facilitation ASTD (Lynn Lewis) 2008 $19.95

110908 9781562865474 10 Steps to Successful Meetings ASTD (Lynn Lewis) 2009 $19.95

110813 9781562865146 10 Steps to Successful Presentation Skills ASTD (Lynn Lewis) 2008 $19.95

110705 9781562864637 10 Steps to Successful Project Management (CD) Russell, Lou 2007 $19.95

111019 9781562867177 10 Steps to Successful Social Networking Hartley, Darin E. 2010 $19.95

110613 9781562864576 10 Steps to Successful Strategic Planning Barksdale, Susan, and Teri Lund 2006 $19.95

111020 9781562867188 10 Steps to Successful Time Management O'Connor, Kevin E., and Cyndi Maxi 2010 $19.95

111106 9781562867461 10 Steps to Virtual Presentations Turmel, Wayne 2011 $19.95

111021 9781562867195 Coaching Up and Down the Generations Haneberg, Lisa 2010 $29.95

110501 9781562863722 Diversity Training Wildermuth, Cris, with Susan Gray 2005 $49.95

111304 9781562868581 Effective Management Barnes, A. Keith 2013 $19.95

110711 9781562864767 Facilitator's Guide: 10 Steps to Be a Successful Manager Haneberg, Lisa 2007 $29.95

110609 9781562864538 How to Conduct Productive Meetings Kirkpatrick, Donald L. 2006 $24.95

111314 9781562868697 Managing Incompetence Ginebra, Gabriel 2013 $16.95

111222 9781562868451 More Turbulent Change Garber, Peter R. 2012 $24.95

110902 9781562865368 Negotiation Skills Training Downs, Lisa J. 2009 $49.95

111309 9781562868642 Rapid Retooling Polsky, Lawrence, and Antoine Gerschel 2013 $24.95

110114 9781562862947 Recruiting and Retaining Call Center Employees Petouhoff, Natalie (editor) 2001 $38.95

111023 9781562867348 Riding the Tiger Nelson, Priscilla and Ed Cohen 2010 $27.95

110505 9781562863746 Strategic Planning Training Russell, Jeffrey, and Linda Russell 2005 $49.95

111206 9781562868185 The Manager's Communication Toolbox Chasen, Everett, and Robert Putnam 2012 $29.95

111022 9781562867201 The New Social Learning Bingham, Tony, with Marcia Conner 2010 $18.95

110815 9781562865177 Time Management Training Downs, Lisa J. 2008 $49.95

110916 9781562865894 Ultimate Basic Business Skills Atwood, Christee Gabour 2009 $69.95

Career Development & Talent Management

111205 9781562868161 90 Days 90 Ways Vernon, Alexia 2012 $29.95

110801 9781562865061 Career Contentment Garton, Jeff 2008 $22.95

110910 9781562865467 Career Development Basics Kroth, Michael and McKay Christensen 2009 $29.95

110615 9781562864569 Career Moves (2nd Edition) Reitman, Annabelle, and Caitlin Williams 2006 $28.95

110605 9781562864248 Coaching Basics Haneberg, Lisa 2006 $29.95

110220 9781562863227 Coaching for Extraordinary Results Mitsch, Darelyn (editor) 2002 $38.95

110101 9781562862848 Creating Mentoring and Coaching Programs Stromei, Linda Kyle and Jack J. Phillips (editors) 2001 $38.95

111115 9781562868000 Employee Development on a Shoestring Azulay, Hallely 2012 $24.95

111111 9781562867546 Executive Guide to Talent Management Oakes, Kevin and Pat Galagan (editors) 2011 $28.95

110818 9781562865344 From Average to Awesome Smith, Jr., Jim 2008 $18.95

110015 9781562861421 Intervention Selector, Designer, & Developer Rothwell, William J. 2000 $24.95

110210 9781562863203 Retaining Your Best Employees Phillips, Patricia Pulliam, and Jack J. Phillips (editors)

2002 $38.95

BOOK INDEx


BOOK INDEx

110807 9781562865085 Speak for a Living Bruce, Anne 2008 $15.95

110804 9781562865047 Success for Hire Levit, Alexandra 2008 $19.95

110712 9781562864774 Succession Planning Basics Atwood, Christee Gabour 2007 $29.95

110919 9781562866778 Talent Management Israelite, Larry (editor) 2010 $27.95

110004 9781562861384 Workplace Learning & Performance Roles Rothwell, William J. and Henry J. Sredl 2000 $24.95

110005 9781562861391 Workplace Learning & Performance Roles Rothwell, William J., and Henry J. Sredl 2000 $24.95

110102 9781562862831 Workplace Learning & Performance Roles Rothwell, William J. 2001 $24.95

Consulting

110204 9781562863319 Building A Successful Consulting Practice Phillips, Patricia Pulliam, and Jack J. Phillips (editors)

2002 $38.95

111007 9781562866969 Consulting Basics Gendelman, Joel 2010 $29.95

111101 9781562867454 Consulting on the Inside (2nd Edition) Scott, Beverly and B. Kim Barnes 2011 $42.95

E-Learning & Learning Technologies

711133 9781607285342 ASTD’s Best on Learning Technologies McDonald, Ashley (editor) 2011 $89.95

110126 9781562863012 Blending E-Learning Mantyla, Karen 2001 $40.95

110206 9781562863326 Designing E-Learning Carliner, Saul 2002 $38.95

110119 9781562863005 Evaluating E-Learning Horton, William 2001 $38.95

110221 9781562863333 Implementing E-Learning Cross, Jay and Lance Dublin 2002 $38.95

110112 9781562862923 Implementing E-Learning Solutions Christine Pope (editor) 2001 $38.95

111306 9781562868611 The Virtual Training Guidebook Huggett, Cindy 2013 $32.95

110118 9781562862985 Leading E-Learning Horton, William 2001 $38.95

111223 9781562868468 Learning On Demand Tozman, Reuben 2012 $32.95

111224 9781562868475 Making E-Learning Stick Carnes, Barbara 2012 $32.95

110212 9781562863296 Project Managing E-Learning Shackelford, Bill 2002 $38.95

111215 9781562868116 Rapid Video Development for Trainers Halls, Jonathan 2012 $32.95

110120 9781562862992 Selling E-Learning Hartley, Darin E. 2001 $38.95

110912 9781562865511 Tailored Learning Hoffman, Jennifer and Nanette Miner 2009 $34.95

110304 9781562863210 Technology for Trainers Toth, Thomas 2003 $36.95

110903 9781562865030 The Learning Advantage Mantyla, Karen 2009 $38.95

111317 9781562868109 The Technology Change Book Emerson, Tricia, and Mary Stewart 2013 $16.95

110205 9781562863098 Using E-Learning Horton, William 2002 $38.95

111011 9781562867027 Virtual Training Basics Huggett, Cindy 2010 $29.95

Human Performance Improvement (HPI) and Performance Management

110606 9781562864071 Beyond Training Ain't Performance Fieldbook Stolovitch, Harold D., and Erica J. Keeps 2006 $38.95

110111 9781562862916 Building a New Performance Vision LaBonte, Thomas J. and James C. Robinson 2001 $33.95

110215 9781562863159 HPI Essentials Piskurich, George 2002 $33.95

110904 9781562865092 No Magic Bullet Willmore, Joe 2009 $38.95

110007 9781562861346 Performance Analysis and Consulting Phillips, Jack J. (editor) 2000 $38.95

110410 9781562863708 Performance Basics Willmore, Joe 2004 $29.95

110514 9781562864149 Performance Intervention Maps (2nd Edition) Sanders, Ethan S., and Sivasailam "Thiagi" Thiagarajan

2005 $45.95

110406 9781562863678 Training Ain't Performance Stolovitch, Harold D., and Erica J. Keeps 2004 $38.95

110906 9781562865436 Ultimate Performance Management Russell, Jeffrey and Linda 2009 $69.95

Instructional Design

711122 9781607285304 ASTD’s Best on ISD McDonald, Ashley (editor) 2011 $89.95

110816 9781562865184 Beyond Learning Objectives Phillips, Jack J., and Patricia Pulliam Phillips 2008 $38.95

111003 9781562866938 Energize Your Training Lucas, Bob 2010 $32.95

32 www.astd.org

111012 9781562867041 Evidence-Based Training Methods Clark, Ruth 2010 $32.95

110719 9781562864972 Hold On, You Lost Me Blackwell, Jeanine and Bernice McCarthy 2007 $32.95

111316 9781562868215 Immersive Learning Olbrish, Koreen 2013 $32.95

111113 9781562867850 Informal Learning Basics Saul Carliner 2012 $29.95

111104 9781562867430 ISD From the Ground Up (3rd Edition) Hodell, Chuck 2011 $38.95

111218 9781562867119 Leaving ADDIE for SAM Allen, Michael, with Richard Sites 2012 $38.95

111204 9781562868154 Real World Training Design Labin, Jenn 2012 $29.95

111301 9781562868550 SMEs From the Ground Up Hodell, Chuck 2013 $38.95

111213 9781562868253 Test Development Fein, Melissa 2012 $38.95

110707 9781562864705 Training Design & Delivery (2nd Edition) McArdle, Geri 2007 $42.95

110308 9781562863487 Training Design Basics Carliner, Saul 2003 $29.95

110128 9781562863029 Training On the Job Walter, Diane 2001 $42.95

Knowledge Management

110911 9781562865481 Knowledge Management Basics Atwood, Christee Gabour 2009 $29.95

110006 9781562861360 Leading Knowledge Management and Learning Bonner, Dede 2000 $38.95

Leadership & Management Development

111018 9781562867164 ASTD Leadership Handbook Biech, Elaine (editor) 2010 $129.95

111212 9781562868246 The ASTD Management Development Handbook Haneberg, Lisa (editor) 2012 $129.95

110810 9781562865016 Developing Great Managers Haneberg, Lisa 2008 $34.95

111015 9781562867102 Feeding Your Leadership Pipeline Tobin, Daniel R. 2010 $28.95

110108 9781562862893 Growing Leaders Yearout, Steve, Gerry Miles and Richard Koonce 2001 $39.95

111006 9781562866990 High Impact Middle Manager (Public Sector) Haneberg, Lisa 2010 $32.95

111202 9781562868130 Leaders Start to Finish (2nd Edition) Bruce, Anne 2012 $29.95

110909 9781562865450 Leaders As Teachers Betof, Edward 2009 $39.95

110819 9781562865351 Leadership Development Basics Lawson, Karen 2009 $29.95

110702 9781562864606 Leadership Lessons Swartz, Greg J., and Julie Thorpe 2008 $32.95

110305 9781562863234 Leadership Training Russell, Lou 2003 $49.95

110814 9781562865160 Manager Skills Training Atwood, Christee Gabour 2008 $49.95

111005 9781562866976 The High Impact Middle Manager Haneberg, Lisa 2010 $32.95

111216 9781562868123 The Self-Aware Leader Gallagher, Daniel P., and Joseph Costal 2012 $24.99

Managing Learning

110301 9781562863166 Beyond Free Coffee & Donuts Oberstein, Sophie with Jan Alleman 2003 $36.95

110012 9781562861353 Building Learning Capability Through Outsourcing Anderson, Merrill C. (editor) 2000 $38.95

110020 9781562861452 Credible Trainer, The Rosania, Robert J. 2000 $27.95

110217 9781562863173 Implementing On-the-Job Learning Phillips, Jack J., and Ronald L. Jacobs (editors) 2002 $38.95

110612 9781562864545 Lies About Learning Israelite, Larry (editor) 2006 $27.95

110614 9781562864989 Lies About Learning (Paperback) Israelite, Larry (editor) 2007 $25.95

110704 9781562864668 Presenting Learning (PAPERBACK) Bingham, Tony and Tony Jeary 2007 $21.95

110014 9781562861414 Project Management for Trainers Russell, Lou 2000 $27.95

110401 9781562863647 Project Management Training Shackelford, Bill 2004 $49.95

110701 9781562864590 Staying Legal Ward, Francine 2007 $69.95

111103 9781562867409 Strategic Learning Alignment Smith, Rita 2011 $28.95

110019 9781562861445 Training from the Heart Lyerly, Barry and Cyndi Maxey 2000 $35.95

111116 9781562868086 The Learning and Development Book Emerson, Tricia, and Mary Stewart 2011 $16.95

Measuring & Evaluating Training

111013 9781562867065 ASTD Handbook of Measuring & Evaluating Training Phillips, Patricia Pulliam (editor) 2010 $99.00

BOOK INDEx


110504 9781562863739 Evaluation Basics McCain, Don 2005 $29.95

110302 9781562863142 Implementing Training Scorecards Schmidt, Lynn (editor) 2003 $38.95

110409 9781562863494 Make Training Evaluation Work Phillips, Jack J., Patricia Pulliam Phillips, and Toni Krucky Hodges (editors)

2004 $38.95

110915 9781562865887 Measuring for Success Phillips, Jack J., and Patricia Pulliam Phillips 2009 $38.95

110201 9781562862954 Measuring Intellectual Capital Phillips, Patricia Pulliam, and Jack J. Phillips (editors)

2002 $38.95

111114 9781562867997 Measuring ROI in Learning and Development Phillips, Patricia Pulliam, and Jack J. Phillips (editors)

2012 $38.95

110203 9781562863258 Measuring ROI in the Public Sector Phillips, Patricia Pulliam, and Jack J. Phillips (editors)

2002 $38.95

110107 9781562862886 Measuring ROI, Vol. 3 Phillips, Jack J. (editor) 2001 $38.95

111212 9781562867997 Measuring ROI in Learning and Development Phillips, Patricia Pulliam, and Jack J. Phillips 2012 $38.95

111211 9781562868239 Measuring the Success of Coaching Phillips, Patricia Pulliam, Jack J. Phillips, and Lisa Ann Edwards

2012 $38.95

111225 9781562868598 Measuring the Success of Sales Training Phillips, Patricia Pulliam and Jack J. Phillips, with Rachel Robinson

2013 $38.95

110405 9781562863654 Quick! Show Me Your Value Seagraves, Theresa 2004 $36.95

110110 9781562862879 Rapid Evaluation Barksdale, Susan and Teri Lund 2001 $34.95

110124 9781562862978 Rapid Needs Analysis Barksdale, Susan and Terri Lund 2001 $34.95

110510 9781562864064 Return on Investment Basics Phillips, Patricia Pulliam, and Jack J. Phillips 2005 $29.95

110508 9781562864040 ROI at Work Phillips, Jack J., and Patricia Pulliam Phillips 2005 $38.95

111319 9781562868093 Survey Basics Phillips, Patricia Pulliam, Jack J. Phillips, and Bruce Aaron

2013 $29.95

110013 9781562861407 Targeted Evaluation Process Combs, Wendy L. and Salvatore V. Falletta 2000 $38.95

110713 9781562864781 WLP Scorecard: Why Learning Matters Rivera, Ray 2007 $79.95

Organization Development

111205 9781562868161 90 Days 90 Ways Vernon, Alexia 2012 $29.95

110917 9781562866754 10 Steps to Successful Teams McClay, Renie 2009 $19.95

110503 9781562864019 2005 ASTD Team & Organizational Development Sourcebook Silberman, Mel 2005 $69.95

110603 9781562864224 2006 ASTD Organization Development & Leadership Sourcebook

Silberman, Mel, and Patricia Phillips (editors) 2006 $69.95

110003 9781562861339 All Learning Is Self-Directed Tobin, Daniel R. 2000 $36.95

110607 9781562864521 Change Basics Russell, Linda, and Jeffrey Russell 2006 $29.95

110601 9781562864125 Corporate Learning Strategies Greeno, Nathan J. 2006 $36.96

111102 9781562867362 Culture Savvy: Rabotin, Maureen 2011 $28.95

111017 9781562867157 Lead With Your Customer Jones, Mark and Jeff Kober 2010 $24.95

110303 9781562863197 Leading Change Training Russell, Jeffrey and Linda Russell 2003 $49.95

111320 9781562868734 Measuring the Success of Organization Development Phillips, Patricia Pulliam, Lizette Zuniga, and Jack J. Phillips

2013 $38.95

110513 9781562864118 Organization Development Basics Haneberg, Lisa 2005 $29.95

110812 9781562865139 Organizational Coaching Bianco-Mathis, Virginia, Cynthia Roman and Lisa Nabors

2008 $38.95

110008 9781562861377 Promoting Emotional Intelligence in Organizations Cherniss, Cary and Mitchel Adler 2000 $29.95

110717 9781562864828 Put Emotional Intelligence to Work Feldman, Jeffrey, and Karl Mulle 2008 $27.95

110706 9781562864644 Thriving Through Change Biech, Elaine 2007 $42.95

111107 9781562867492 The Change Book Emerson, Tricia and Mary Stewart 2011 $16.95

Sales & Selling

110920 9781562866860 10 Steps to Successful Sales Lambert, Brian 2009 $19.95

111221 9781562868444 Premeditated Selling Gielda, Steve and Kevin Jones 2012 $19.95

BOOK INDEx

34 www.astd.org

110408 9781562863692 Sales Training Mikula, Jim 2004 $49.95

110918 9781562866761 Sales Training Basics Siegfried, Angela 2009 $29.95

110913 9781562865580 World-Class Selling Lambert, Brian et.al. 2009 $299.00

Training Basics

110905 9781562865412 10 Steps to Successful Training Biech, Elaine 2009 $19.95

110502 9781562864026 2005 ASTD Training & Performance Sourcebook Silberman, Mel 2005 $69.95

110602 9781562864231 2006 ASTD Training & Performance Sourcebook Silberman, Mel, and Patricia Phillips (editors) 2006 $69.95

110817 9781562865337 Adult Learning Basics Rothwell, William J. 2008 $29.95

111311 9781562868666 ASTD Competency Study: The Training & Development Profession Redefined

Arneson, Justin, William J. Rothwell, and Jennifer Naughton

2013 $69.95

110811 9781562865122 ASTD Handbook for the Workplace Learning Professionals Biech, Elaine 2008 $139.95

110914 9781562865870 ASTD's Ultimate Train the Trainer Biech, Elaine 2009 $139.95

711124 9781607285359 ASTD’s Best on Delivering Training McDonald, Ashley (editor) 2012 $89.95

110507 9781562864033 Beyond Telling Ain't Training Fieldbook Stolovitch, Harold D., and Erica J. Keeps 2005 $38.95

110703 9781562864613 Card Games by Thiagi Thiagarajan, Sivasailam "Thiagi" 2007 $49.95

110306 9781562863449 Coaching Training Chen, Chris W. 2003 $49.95

111207 9781562868192 Coaching Employee Engagement Training Garber, Peter R. 2012 $49.95

110403 9781562863623 Communication Basics Jenings, Judy and Linda Malcak 2004 $29.95

110411 9781562863715 Communication Skills Training Orey, Maureen, and Jenni Prisk 2004 $49.95

111008 9781562866983 Competency Training Basics Rothwell, William and Jim M. Graber 2010 $29.95

110611 9781562864651 Crash and Learn Smith, Jr., Jim 2006 $19.95

110209 9781562863302 Customer Service Training Kamin, Maxine 2002 $49.95

111004 9781562866945 Decision Making and Problem Solving Training Vaughn, Robert 2010 $49.95

110402 9781562863616 Facilitation Basics McCain, Donald V. and Deborah Tobey 2004 $29.95

110709 9781562864743 Facilitation Skills Training McCain, Don, and Deborah Tobey 2007 $49.95

111113 9781562867850 Informal Learning Basics Carliner, Saul 2012 $29.95

110404 9781562863661 Innovation Training Hattori, Ruth Ann and Joyce Wycoff 2004 $49.95

110604 9781562864156 Job Aids Basics Willmore, Joe 2006 $29.95

110802 9781562865023 Listening Skills Training Downs, Lisa J. 2008 $49.95

111002 9781562866792 Making Learning Stick Carnes, Barbara 2010 $32.95

110506 9781562863876 Needs Assessment Basics Tobey, Deborah 2005 $29.95

111203 9781562868147 Needs Assessment for Organizational Success Kaufman, Roger and Ingrid Guerra-Lopez 2013 $24.95

110218 9781562863180 New Employee Orientation Training Lawson, Karen 2002 $49.95

110207 9781562863241 New Supervisor Training Jones, John and Chris Chen 2002 $49.95

110307 9781562863470 Presentation Basics Rosania, Robert J. 2003 $29.95

110714 9781562864798 Presentation Skills Training Atwood, Christee Gabour 2008 $49.95

110512 9781562864101 Teamwork Training Boller, Sharon 2005 $49.95

111112 9781562867553 Technical Training Basics Wakefield, Sarah 2011 $29.95

111109 9781562867010 Telling Ain't Training (2nd Edition) Stolovitch, Harold D., and Erica J. Keeps 2011 $38.95

111116 9781562868086 The Learning and Development Book Emerson, Tricia and Mary Stewart 2011 $16.95

110509 9781562864057 Thiagi's Interactive Lectures Sivasailam "Thiagi" Thiagarajan 2005 $34.95

110310 9781562863500 Trainer Basics Piskurich, George M. 2003 $29.95

110002 9781562861322 Training for Results Parry, Scott B. 2000 $38.95

110608 9781562864514 Training Games Sugar, Steve, and Jennifer Whitcomb 2006 $29.95

110511 9781562864095 Training Triage Russell, Lou 2005 $38.95

BOOK INDEx

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