Spring 2012

INTRODUCTION TO SPEECH COMMUNICATION

“Communication for Health Professionals” Speech 1311.49029.700 – HYD- Honors

(1/17 – 5/13)

Instructor: Theresa E. Glenn 512-223-9210

e-mail: Tglenn2@austincc.edu Office Hours:

Mon/Wed NRG Campus, Rm. 4216A: 10:00 am - 12:00 pm Tues/Thurs South Austin Campus, Rm. 1313.10: 12:00 pm - 2:00 pm

And by appointment

***E-mails will be replied to during office hours. Please allow for time delays regarding assignment questions.

All course materials are loaded in Blackboard. Basic contact information can be found at: www.austincc.edu/tglenn2

3 Mandatory On-Campus Meetings. All class meetings are on Saturdays at NRG, Rm.4204, 8 am – 12 pm.

1/21/12 – Onsite Orientation

3/24/12 – Health Promotion Speeches

4/28/12 – Final Projects Due & Small Group Project

*** If you miss the onsite orientation or the required class presentation FOR ANY REASON, you will not pass the course. Missing the small group project results in a zero for that assignment. There are no make-ups.

Course Rationale: Greetings and welcome to Honors Speech 1311 – Communication for Health

Professionals! Although Spch 1311 is usually taken as a requirement for most students, it is my

personal goal that this honor’s section goes beyond the basic requirement. It is my intent as an

instructor that you leave this semester with information that is valuable to you in your professional

lives as health care personnel and personal life as health care consumers. I believe you’ll find the

course challenging, interesting and rewarding as well. Please feel free to visit me during office hours,

or contact me via e-mail or telephone with any questions, comments, ideas or concerns that you may

have. I look forward to forging ahead together into the world of health communication.

Required Text and Materials: Tamparo, Carol, D. & Wilburta Q. Lindh. (2007). Therapeutic

Communications for Health Care, 3rd

ed. New York: Delamr, Cengage Learning.

ISBN-978-1-4180-3264-7

3-ring binder (optional)

Computer access for typed assignments, e-mail and blackboard access.

ACC e-mail address, where you can receive and access e-mail. ACC provides an e-mail address

for all students enrolled in courses. NOTE: I will be e-mailing ONLY to your ACC-provided e-

mail address. If you do not plan to use your ACC e-mail, you MUST set it up to forward to

your preferred e-mail.

ACC student ID card—needed to enter the testing center

2 self-addressed, stamped 9 x 12 size envelopes (large enough so a piece of regular-size paper

can lay flat). Postage for this envelope should be equal to 2 first-class stamps. [Bring this

envelope to the course meeting on 3/24. I will use them to mail your projects back to you if

you’d like.)

Course Description:

The Introduction to Speech Communication, specifically the honors section “Communication for the

Health Professional”, offers a student the opportunity to examine the complex nature of health-related

communication competency in interpersonal, small group, and public speaking situations. Specifically,

the course focuses on interactions of participants involved in the health-care process and the

dissemination and interpretation of health-related messages. The course also examines the influence of

culture and communication technologies on the health care exchange. Skills: E

This is a Distance Learning version of the Introduction to Communication course – honor’s section.

Students are required to do the same amount of work and the same quality of work as students enrolled

in the classroom equivalent of this course. This course requires self-discipline, ability to use email,

ability to navigate the e-learning platform Blackboard, and knowledge of personal computers and the

Internet. This course uses internet-based instruction to create a convenient alternative to traditional

college course formats. While the distance learning format is designed to allow you to work at your

own pace, there are deadlines by which assignments must be submitted. “Falling behind in course

work” is the primary reason given by students who are unsuccessful in distant learning courses. (source:

Colangelo)

Instructor Objectives/Goals:

To introduce students to fundamental theories of human and health communication.

To show students how these theories apply to their own experiences and professional careers.

To improve students’ communication skills in a variety of health related contexts.

Course Units:

This course is designed to give you a broad overview of some of the topics that fall under the area of

speech communication. During the semester, we will cover the following topic areas:

Foundations of Human & Health Communication

Interpersonal Communication and Relationships

Small Group & Team Communication

Public Speaking & Public Health Campaigns

Course/Student Objectives:

Upon completing this course students will:

Understand the communication process and characteristics of competence in a variety of health

related settings

Demonstrate an understanding of the role of perception in health communication exchanges

Recognize the power of language and adapt verbal messages appropriately within the health

communication model

Evaluate listening habits and practice therapeutic listening skills with participants of the health

communication model

Send and interpret nonverbal messages with accuracy and effectiveness

Understand the role of therapeutic communication in health related interpersonal relationships

Contribute to effective group problem-solving and practice role flexibility among health team

members

Use effective delivery style in the dissemination of public health messages

Recognize the need to self-monitor personal communication competence

Select and use a variety of communication strategies and responses based on situational

contexts, goals, and human needs

Conduct a health care interview that initiates the development of effective health care

relationships between the provider and consumer

Foster a health care environment supportive of multicultural communication and ethnic

diversity

Identify cultural biases and prejudices that may be experienced in today’s health care contexts

Course Skill Levels. In accordance with H.B. 2183, students who enroll for ACC Speech courses are expected to demonstrate

competent English speaking and listening skills:

“Competence in speaking is the ability to communicate orally in clear, coherent, and persuasive

language appropriate to purpose, occasion and audience.”

“Listening at the college level means the ability to analyze and interpret various forms of

spoken communication.”

As a student, you can expect to acquire these abilities only if you honor all course policies, attend class,

participate in class exercises and complete assignments in good faith and on time. Students may vary on

their achieved competency levels regarding theses abilities.

Instructional Methodology:

The class is designed around on-line role plays, on-line group discussions, case studies, multi-media clip

analysis, a public presentation focusing on a health campaign message; journal article reviews; and a

interactive classroom activities during the face to face meetings.

Mandatory Meetings:

This course requires three (1/21, 3/24, 4/28) on-site meetings. All are scheduled at the Northridge

Campus in Rm. 4204 from 8 am – 12 pm. See http://www.austincc.edu/locations/nrg.php for a map and

directions. You must arrive ON TIME for class meetings. I recommend arriving at least 15 minutes

before the meeting time to allow for traffic mishaps and room changes. If you are late to the class

meetings, the penalties are as follows:

Late to orientation/leave early: The penalty is 3 points off your final project grade for every 15

minutes the student is not in class.

Late to small group F2F/leave early: The penalty is 3 points off your small group grade for every

15 minutes the student is not in class, even if present for entire small group work.

Late to presentations F2F/leave early. The penalty is 3 points off your speech grade for every 15

minutes the student is not in class.

Students arriving later than one hour will not be allowed to enter or participate in the class activities.

Please plan to stay the entire time. You should bring your textbook, course papers, paper and writing

utensil (pencil OR pen with blue or black ink) to the F2F meeting. Sorry, but no children or guests

permitted during the speech labs.

*** If you miss the onsite orientation or the required class presentation FOR ANY REASON, you will not pass the course. Missing the small group project results in a zero for that assignment. There are no make-ups.

Participation:

On campus meetings: You are strongly encouraged to listen, observe, and participate actively in each

face to face meeting. Because our subject—human communication—occurs between and among

people, each class session is treated like a communication laboratory where you will practice applying

theory to your everyday communication patterns. Participation will enhance your course experience.

On line material: The course is designed to keep you involved weekly. You will have weekly

deadlines which will require you to get on-line and share your thoughts and opinions with your class

mates.

Blackboard Site:

Blackboard is the Internet interface through which you will access materials for this online course. You

will need your ACCeID and password to log in to Blackboard. For instructions on logging in to

Blackboard using your ACCeID and password, from the ACC homepage go to the Blackboard Login page

and click the link Student Support in the Support Links box. Otherwise, log on to

http://acconline.austincc.edu with your username and password. Once you have logged on to Blackboard,

click Intro to Speech Communication (1311.49029.700) in the box that says My Courses. This should take

you to the main course page.

E-mail Communication between the Instructor and Student:

When in Blackboard if you want to e-mail the instructor, make sure to use the “Email Instructor” button on

the left hand side and click on “all instructor users”. It’s the 5th option down on the list. Compose your e-

mail as normal. Do NOT use the messaging option inside BB. It will not be forwarded to my regular g-

mail account and I may not see it in a timely manner. I will try to respond to e-mail during scheduled

office hours or at least with-in 24 hours, except on weekends.

Make certain to include your name and section number in the e-mail. I have many students and in order to

have a timely reply to you, it would be helpful to know who sent me the note. I will not reply if I don’t

know who I am replying to . Do not assume I know from your e-mail address.

Make sure to have your ACC g-mail account set up because that is the only way I may e-mail my students.

You get to ACC g-mail by clicking on the ACC mail link on the right hand side of ACC’s home page.

Additional assistance on setting up your g-mail account may be found at http://www.austincc.edu/accmail/

Students may also engage in live chat with me during office hours by clicking on “communications”, then

“collaboration”, then join “live chat.” Or you may contact me at 512-223-9210.

Withdrawal/Incompletes:

It is the student’s responsibility to withdraw from the course by the official withdrawal date (4/23/12) if

personal circumstances prevent progress. Thus, if you stop attending class and do not officially

withdrawal through the registrar’s office you will receive an “F” as your final grade. I reserve the right to

withdrawal any student from the course for lack of attendance or lack of progress. Incompletes are not

given. If an emergency situation arises please visit with me.

Turning in Assignments: • Assignments are due by 11:59 pm on the date specified in the course calendar. The assigned due time

will be Central Time. I recommend submitting assignments at least 24 hours before the due date—

Murphy’s Law (what can go wrong, will) applies to technology, too! You may always turn assignments

in early. If you will not be able to be online when an assignment is due, please be sure to turn in your

assignment early.

• Online quizzes, discussion board postings, and online assignments, MUST be completed online. I will

not accept them in any other format.

• Assignments put under or on my office door will not be accepted.

• Any major assignments due at the course face-to-face meetings are due at those meetings. They are not

accepted late nor via e-mail.

• We will be using the Assignment feature in Blackboard to submit all written out assignments that you

need to complete in Microsoft Word. From the “assignment” tab, click on the specific assignment you

want to complete. View the appropriate files, complete you work and submit it. Saving your work is

good, but I do not receive it until you hit “submit. Do not e-mail me any documents as an attachment

in an e-mail. Use the BB dropbox for those documents. All submitted work must be saved in Microsoft

Word format (.doc OR .docx). I cannot accept other types of files (except Microsoft PowerPoint files (.ppt

OR .pptx) for review).

Late Work:

No homework will be accepted late without penalty. Late work is penalized 10 pts per day after it was

due. One minute late counts as one day. I will not accept late work past three days. The major projects

including the health promotion speech and final class project are not accepted late at all! Any assignments

due during the Face-to-face meetings are not accepted late either. Be sure to check before just deciding to

submit an assignment late.

Exams:

The exams will be available in the ACC Testing Centers one week before the due date. I will post a notice

in BB when each exam has been released. You may take the exams at any time before the due date, but

they must be completed by the time the testing centers close on the due date. The exams are worth 100 pts

and may contain multiple-choice questions, matching and short answers. They will always cover the

specified chapters and any supplemental materials. A typical exam will consist of 40 multiple choice

questions worth two points each and then two short answers/skill checks. The skill checks are very similar

to the exercises in the chapters. You may not use your text or any notes for the exam. You may take

each exam one time only; no retests are allowed.

For all students: When you arrive at the Testing Center, you will need to know your course section

number. It is: Spch 1311.49029.700. NOTICE: You MUST have an ACC student ID card in order to take

the exams. You will be unable to test if you do not bring your ACC student ID card with you to the

Testing Center. Check the ACC Testing Center Web page to find specific information regarding Testing

Center policies, locations, and hours of operation.

http://www.austincc.edu/testctr/documents/spring_hrs_2012.pdf.

You will take the exams electronically on a computer at the Testing Center. You will log in to the course

site on Blackboard as usual. Click Exams in the left-hand menu. When you open the exam, it will ask if

there is an instructor-assigned password. Click 'No.' The exams are not timed. They will be available one

week before the due date.

Exam 1 (Chapters 1 – 3 plus supplemental materials), DUE DATE: Saturday, 2/25.

Exam 2 (Chapters 4-7 plus supplemental materials), DUE DATE: Sunday, 4/15.

Exam 3 (Chapters 9-10 plus supplemental materials), DUE DATE: Saturday, 5/12.

Scholastic Dishonesty:

Acts prohibited by the College for which discipline may be administered include scholastic dishonesty,

e.g., plagiarizing discussion board posts, cheating on an exam or quiz, plagiarizing written texts or oral

speeches, and unauthorized collaboration with another in preparing outside work. Academic work

submitted by students shall be the result of their thought, research, or self-expression. Academic work is

defined as, but not limited to, tests, and quizzes, whether taken electronically or on paper; projects, either

individual or group; classroom presentations; and homework. A student guilty of scholastic dishonesty

will receive an “F” in the course and will be recommended for dismissal from ACC.

Students with Disabilities:

Each ACC campus offers support services for students with documented physical or psychological

disabilities. Students with disabilities must request reasonable accommodations through the Office for

Students with Disabilities on the campus where they expect to take the majority of their classes. Students

are encouraged to contact OSD three weeks before the start of the semester. They may be reached at 512-

223-4726, NRG, Rm. 1111.

Academic Freedom of Expression:

Each student is required to participate in the Blackboard discussion postings and the face-to-face class

meetings. In any academic situation that includes discussion and critical thinking whether on-line or face-

to-face, there are bound to be many differing viewpoints. These differences enhance the learning

experience and create an atmosphere where students and instructors alike will be encouraged to think and

learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also

with the instructor. It is expected that faculty and students will respect the views of others whether

expressed on line or in the face-to-face meetings.

Cell Phones, Lap Tops, and Electronic Gadgets during Face-to-Face meetings:

All cell phones and pagers and ipods and any other electronic devices are not allowed during the F2F

meetings. You are responsible for making sure that they are turned off and headphones are off your head.

Text messaging or playing electronic games during the meetings will not be tolerated. One point will be

deducted from your final grade each time your phone or other use of electronic devices is a

distraction to me or the class. I may also confiscate your gadget and/or ask you to leave the class for the

remainder of the period. The penalty will be tracked in your BB gradebook. Laptop computers are NOT

allowed during the face to face meetings unless permission is granted by the professor to you personally

(there is a form to sign) or required by the OSD staff.

Student Standards of Conduct and Disciplinary Process:

By enrolling at ACC, you agree to abide by the college’s Student Standards of Conduct during the face to

face meetings. These standards also establish disciplinary procedures for students accused of violating

those standards. Acceptable standards of conduct include behavior that:

• Reflects the highest level of honesty and integrity

• Is civil, courteous, and respectful of all members of the campus community, their property, and the

property of the college

• Promotes mutual respect, equality, and safety of its members and opposes those acts that harass,

intimidate, or haze its members.

Violation of these standards can result in penalties ranging from 1-5 points off your homework average. *ACC Student Handbook and Administrative Rules, 2009-10, p. 30.

Safety during Face-to-face meetings:

The Austin Community College District has procedures in place to help ensure the safety of students

during an emergency. Emergency instruction signs are posted in each campus classroom. In the event of

an emergency contact campus police by dialing 222 from any campus phone or 223-7999 from any

cell phone or off-campus phone. In the event of an evacuation, report to the evacuation rally location.

Do not leave campus until they account for you. Emergency personnel will search for you in the building

if you are not accounted for at the rally point! Let’s work together to keep everyone safe!!

Student Support & Success Systems:

ACC is committed to your success while enrolled. Please visit www.austincc.edu/support/index.php to

learn how your college can help you be successful.

Grading Criteria for Discussion Board Postings:

Each Discussion Board will be worth 100 points: 50 points for the Initial Posting, and 25 points each for

the Response Postings. To earn any points, your Discussion Board Postings must meet ALL of the

following six criteria:

1. Adequate Number of Postings: You will make three postings on each Discussion Board

forum and Small Group Discussion forum: one Initial Posting and two Response Postings. If

you miss an Initial Posting, you may still complete the Response Postings for partial credit.

You may NOT respond to your own posting for a grade .

2. Timely Submission: The Discussion Board postings must be completed and published in

Blackboard by 11:59 PM on the assigned due date. You may revise your Discussion Board

before 11:59 PM on the assigned due date. The response postings are due two days after the

initial postings are due.

You may not make any revisions to a posting after the due date.

Remember, I cannot view or grade a posting that is not published.

3. Adequate Length of Posting: Each type of posting must include a minimum number of words.

The Initial Posting must be at least 100 words long.

Each Response Posting must be at least 50 words long.

Do NOT include a word count as part of your posting.

4. Personalized Discussion: Because these postings are essentially online conversations, we want

to establish rapport with our classmates. Think of these postings as short notes to one another to

help establish connections. To that end, all discussion board postings must use your names.

All Discussion Board postings should include a signature.

o The signature should include your first name ONLY, typed at the bottom of the

posting.

Response Postings should address the person to whom you are responding, using the

name of that person. Be sure to address that person by the name in the signature—

frequently, Blackboard shows only given names.

5. Clear Expression: Your answers to the Discussion Board prompts should be expressed as

complete sentences. I expect your answers to contain ideas that are clearly expressed. Unclear

word choice, improper grammar, incorrect punctuation, and misspellings can cause

misunderstandings, so a successful answer will avoid these expression problems. If I cannot

understand your answer, you will not earn many (if any) points for it.

6. Direct Responses: Your answers to the Discussion Board should respond directly to the topic

posted, question asked or case study reviewed (Initial Posting) or directly to another person’s

posting (Response Postings). The postings should stay on topic.

I expect that you will base your Discussion Board answers in your experience,

referencing the text if needed.

I want you to think about your answers before you write them, so that you include well-

thought-out ideas.

7. Apply textbook concepts: Your answers should make reference to the textbook/chapter when

appropriate. Use the chapter material as you formulate your posts/responses. That will help us

all learn the material faster and we’ll see the daily application of the course concepts.

*****Postings that do not meet ALL seven of these criteria will earn no points.

Grade Center Feedback for Discussion Board Postings

I will provide brief feedback for any Discussion Board score that does not earn full points. You must

log into “view grades” in Blackboard to see my feedback regarding your discussion posts.

Sample Discussion Board Postings

These excellent sample postings are from a previous class, and from a discussion board that is no

longer assigned. Notice how Susan uses a nickname to sign her posting, and both Ann and Chris use

that name to address her. The authors’ names have been changed to preserve their anonymity. They are

referencing a different textbook than used in this course.

Background information - The prompt for these postings was:

Your text lists several faulty listening behaviors and reasons for poor listening. What faulty

listening behavior or reason for poor listening do you find yourself falling into? Provide examples

from your life of times when you have exhibited this faulty listening behavior or reason for poor

listening. How can you (and by extension, all of us) overcome this challenge to effective listening?

Sample Initial Posting from Susan Student:

I always thought I was a pretty decent listener. Other people I know don't listen well, but I

remember all sorts of things, a lot better than most people I know. And hey, I pay attention

when people are talking to me! Sound familiar? Chapter 2, page 36, reminded me that "we

tend to judge ourselves more charitably than we judge others". Then, I read Chapter 4 and

had to respond to this question. It did not take me long to find my fault. It was the first

fault mentioned - pseudolistening (p.119) and I knew immediately who I was guilty of this with!

My husband and I are friends with a wonderful couple- he is a computer guy and she is in the

medical profession. I personally have very little interest in computers, how they work,

problem solving or really anything that has to do with computers and working in the high tech

environment. Our male friend will come over and talk for extended periods about his job,

computers, issues with computers and then more computer talk. When he does, I nod, smile,

look at him and occasionally ask questions (if I can think of one that may sound intelligent). I

admit that I definitely use pseudolistening with him in this particular area.

In reading through Chapter 4, we are advised to be opportunistic listeners (p. 129) but we are

also told that if you are in the "message overload" mode, it is okay to let you mind wander

(p.121). To attempt to overcome my pseudolistening, I can try to look at the topic of

computers as possibly something I can learn about. Keeping that in mind, I can hopefully begin to overcome my fault.

Susie

Sample Response Postings:

From Chris Communicator:

First off, I'm in the exact same boat, Susie. I really thought I was a good listener too until I

saw the list and realized that more than a handful applied to me. One thing I keep reading

throughout the discussion board is people noting that the main issue that keeps them from

being good listeners is a lack of interest in the topic. You don't have to be interested in

computers. I don't have to be interested in my mother's various collections and hobbies. It's

our diversity of interests that make us human; but then I have to wonder - how can we be

effective listeners without forcing ourselves to be interested in a topic that doesn't really

mean much to us?

Chris

From Ann Academic:

Susie,

I can relate to everything you said concerning pseudolistening as a working, schooling mom. There are

probably many others in our class that are also overloaded with commitments which affect their listening

abilities. Taking this course has already provided me with quite a bit of insight on how to be a better, more

effective listener as well as communicator. Having to analyze areas I need improvement in helps me to accept

that there are things I need to improve. Verbalizing them will hold me more accountable. I hope others feel

this way also.

Ann

NOTE: You MUST provide a signature on each discussion board posting by typing your first name (or nickname) at the BOTTOM of your posting. This element of the posting is REQUIRED to earn ANY points for the posting.

NOTE: You MUST provide a signature on each discussion board posting by typing your first name (or nickname) at the BOTTOM of your posting. This element of the posting is

REQUIRED to earn ANY points for the posting.

NOTE: You MUST provide a signature on each discussion board posting by typing your first name (or nickname) at the BOTTOM of your posting. This element of the posting is

REQUIRED to earn ANY points for the posting.

NOTE: You MUST address the person to whom you’re responding by name at the beginning of the posting.

NOTE: You MUST address the person to whom you’re

responding by name at the beginning of the posting.

Course & Grading Requirements:

1. Homework: Discussion board posts, chapter exercises, case study analysis, and homework

assignments: Discussion board - There will be various topic discussions posted in Blackboard that all

students are required to participate in. This is a class-wide discussion. To participate in the

discussion board click on the “discussion board” tab, click on the topic you need to

contribute to, then click on “add thread”.

Small group discussion – The class is divided into three groups. After viewing or reading a

case study, the group will discuss the case via the small group discussion board. You will be

assigned a group. Click on the “small group” tab and then click on your assigned group.

Click on the topic you need to join and either “add thread” or reply accordingly.

Individual Chapter exercises – Various chapter exercises are due throughout the semester.

They can be found at the end of each chapter. These are completed individually and

submitted through the “assignment” tab.

Your lowest homework grade will be dropped. ………………. _____X .15 = _____

2. Three Exams: Exams will be multiple-choice, true/false, matching and short answer. Test material

may come from the textbook, supplemental readings and on-line activities.

Exam 1 (Chapters 1-3 plus supplemental materials), DUE DATE: 2/25 _____X .15 = _____

Exam 2 (Chapters 4-6 plus supplemental materials), DUE DATE: 4/15 _____X .15 = _____

Exam 3 (Chapters 9-10 plus supplemental materials), DUE DATE: 5/12 _____X .10 = _____

3. Health Promotion Speech* Present a 6 minute formal speech using a visual aid to your class

during the F2F meeting on 3/24. Assignment guidelines will follow.

- Part I – speech outline ………………………………..….……._____X .05 = _____

- Part II – presentation ……………………………….…..……. _____X .15 = _____

4. Small Group Problem Solving Meeting: Research and problem solve a major health crisis in our

country. Preparation is completed independently of the group prior to the F2F meeting. Student

then work together as a group during the F2F meeting on 4/28 and solve the problem using a

systematic problem solving method. Students identify key leadership and group member roles

while participating in the group. The problem solving method is covered during the F2F meeting.

………………………………………………………………………………….____X .10 = _____

5. Special project: A final project is due at the end of the semester. Students may choose from the

following options:

1) Six (6) hours of volunteer service at a health care facility and completing administrative

and summary requirements, or

2) Interviewing a health care professional in your chosen field and completing

administrative and summary requirements.

Guidelines for each option are posted in BB. Everyone will give a brief oral presentation

on their project. Due at F2F on 4/28………………………..…………. _____X .15 = _____

TOTAL points = _____ pts.

* The Health Promotion speech must be presented in order to pass the class regardless of your

average in the course.

Grading Policy

Specific grading criteria will be provided for every assignment. If you have any questions regarding

the expectations of an assignment, please do not hesitate to seek clarification. Use of proper grammar

and punctuation is a requirement for all assignments.

Please track your points/grade throughout the semester. If you have concerns regarding your final class

average, please talk to me during the semester. Waiting till your final grade has been posted will not

help you. ☺ Remember if your average is an 89.4 on the day I calculate grades, you’ve earned a “B”

in the class as such with other averages. If you wait until the last day of class to show concern about

your grade, you are too late.

A 89.5 – 100 pts.

B 79.5 – 89.4 pts.

C 69.5 – 79.4 pts.

D 59.5 – 69.4 pts

F 59.4 and below

I Incompletes are only awarded in special extenuating circumstances

Expectations of Online Students: 1. Be self-disciplined. I have established some due dates for the term, but much of the work will need

to be done independently. I have also established suggested dates for you to complete readings to help

you keep up with the workload.

2. Expect to spend at LEAST the same amount of time you would spend for a class that meets

on-campus. A good guideline would be 6-9 hours reading, preparing, submitting assignments, and

posting online. This guideline includes 3 hours for class meeting time (as you would have for an on-

campus class), as well as 1-2 hours of study and preparation time. Study skills experts consistently

recommend spending at least 2 hours per week of study time for every credit hour that you’re taking,

in addition to the time the course meets.

3. Review your course calendar at least once per week to ensure that you are aware of the assigned

due dates and times for our course tasks.

4. Check your ACC-provided e-mail at least 2 times per week.

5. Log on to Blackboard at least 2 times per week. You will need to spend time reading and

responding to postings in the discussion boards, reading assignments, taking quizzes, and other online

activities.

7. Submit assignments BEFORE the last minute. Occasionally, there will be glitches with

technology that prevent you from submitting at the last minute. Plan to submit at least somewhat in

advance.

8. Keep a backup copy of the assignments you submit. This way, should anything go wrong with

your initial submission, you can resubmit the assignment rather than redoing the assignment.

9. Have or acquire basic computer skills. Know how to create and save a document in Microsoft

Word, how to cut and paste, how to e-mail and send attachments, how to use a browser, and how to

access information on the Web. I will post links to websites for new computer users in the “External

Links” portion of our Blackboard course.

Contractual Agreement: Your acceptance of the conditions and policies outlined in this document is

implied by your continued enrollment in this course.

Speech 1311.49029.700 Spring 2012 Daily Schedule

Introduction to Speech Communication for Health Professionals

Key: CDB – Discussion Board topics for the entire class to participate in.

SGD – Small Group Discussion topics for just your small group to participate in.

Ind Ex – Individual assignment that you are responsible for completing on-line or submitting

via the assignment feature in Blackboard.

Week 1

Tues. 1/17 Start of 16-week semester: First Day of Classes

Drop/add begins Purchase textbook, begin reading Chapter 1

Sat. 1/21 MANDATORY – Course Orientation

Northridge Campus: Room 4204 (8am-12pm)

Students not attending will be dropped from the course.

Week 2 Chapter 1 – Therapeutic Communication CDB – Healthcare experience forum

SGD – Watch Nonverbal Communication Case Study and discuss three

questions at end of case study. Each student’s initial post in the group must

answer each question and then respond to at least two other classmate’s posts.

(Course docs/Case studies/Chapter 1)

Ind Ex – No Ind Ex this week.

Mon. 1/23 DB – Healthcare experience (initial post due)

Tues. 1/24

Wed. 1/25 SGD – Nonverbal Communication initial post due.

Thurs. 1/26

Fri. 1/27 SGD - Nonverbal Communication response posts due.

Sat. 1/28

Week 3 Chapter 1 cont. CDB – Healthcare experience response posts

SGD – Watch Teen Maria Case Study and discuss three questions at end of

case study. Each student in group must answer each question and then

respond to at least two other posts.

Ind Ex - Complete Listening Self Assessment & Peer Assessment

(Assignments)

Mon. 1/30 CDB – Healthcare experience response posts due

Tues. 1/31

Wed. 2/1 SGD Teen Maria initial post due.

Thurs. 2/2

Fri. 2/3 SGD Teen Maria responses due.

Sat. 2/4 Ind Ex - Listening Self Assessment & Peer Assessment due (Assignments)

Week 4 Chapter 2 - Multicultural Therapeutic Communication

CDB – No CDB this week

SGD – Watch the “Worlds Apart: A Series on Cross-Cultural Healthcare”

case study. Each student in group must answer each question and then

respond to at least two other posts.

Ind Ex – Cultural Biases & Prejudice - Pg 51 (#1) (Assignment upload.) AND

Ind Ex - Submit plans/decision for Final Project.

Mon. 2/6

Tues. 2/7

Wed. 2/8 SGD Cross-Cultural Healthcare initial post due.

Thurs. 2/9

Fri. 2/10 SGD Cross-Cultural Healthcare responses due.

Sat. 2/11 Ind Ex – Cultural Biases & Prejudice due (Assignment upload.) AND

Ind Ex - Final Project decisions due: e-mail instructor

Week 5 Chapter 3 – The Helping Interview

CDB –No CDB responses due.

SGD –Watch the “Pharm Tech” case study. Answer questions in your initial

post & respond to at least two other posts.

Ind Ex - Watch “Building the Relationship” on Doc.com – Module 6.

http://webcampus.drexelmed.edu/doccom/user/static/m_06_demo/default.htm

Complete the module and then click on the “questions” tab on the left hand

side of the webpage. Answer the four questions. (Assignment upload.)

Mon. 2/13

Tues. 2/14

Wed. 2/15 SGD “Pharm Tech” initial post due.

Thurs. 2/16

Fri. 2/17 SGD “Pharm Tech” responses due.

Sat. 2/18 Ind Ex – “Building the Relationship” due (Assignment upload.)

Week 6 Supplemental Reading: Health Communication Theory & Practice – Health

Communication Messages and Media (pg. 119-134).

CDB – Influence of Health campaigns in your life forum

SGD – Watch the “Bicycle Helmets-Needs improvement” and “Bicycle

Helmets – Improved videos. Answer analysis questions in your initial post

and respond to at least two others. These are two separate videos to review.

Ind Ex – Complete the PRPSA at

http://www.wadsworth.com/communication_d/templates/student_

resources/053455170X_sellnow/psa/main_frame.htm AND

Ind Ex - Submit 3 possible speech topics with descriptions for approval.

Mon. 2/20 CDB – Influence of Health campaigns in your life forum initial post due.

Tues. 2/21

Wed. 2/22 SGD “Bicycle Helmets” initial post due.

Thurs. 2/23

Fri. 2/24 SGD “Bicycle Helmets” responses due.

Sat. 2/25 Exam 1 (Chapters 1-3 plus supplemental materials) Due by closing time

today.

Ind Ex – PRPSA due (sent to me via e-mail through the PRPSA webpage) AND

Ind Ex - 3 possible topics submitted for approval.

Week 7 Supplemental Reading: Additional Public Speaking materials (Includes speech

patterns, delivery techniques, & visual aids)

CDB – Influence of Health campaigns in your life response posts.

SGD – Watch the “Too Much of a Good Thing” video. Answer analysis

questions in your initial post and respond to at least two other posts.

Ind Ex – Complete Smart Mouth Tutorial (nothing to submit) AND

Ind Ex - Create and distribute audience analysis survey using Survey

Monkey. See assignment in BB for details.

Mon. 2/27 CDB – Influence of Health campaigns in your life response posts due.

Tues. 2/28

Wed. 2/29 SGD – “Too Much of a Good Thing” initial post due.

Thurs. 3/1

Fri. 3/2 SGD – “Too Much of a Good Thing” responses due.

Sat. 3/3 Ind Ex – Smart mouth tutorial at

http://library.austincc.edu/help/speech/intro/intro.htm. AND

Ind Ex - Audience analysis using Survey Monkey due.

Week 8 Supplemental Readings: Continue work with Public Speaking materials

CDB – No Discussion Board this week.

SGD – No SGD this week.

Ind Ex – Complete classmates’ surveys on-line. AND

Ind Ex - Complete rough draft outline of speech and audience analysis

summary

Mon. 3/5 CDB - No Discussion Board this week.

Tues. 3/6 SGD – No SGD this week

Ind Ex - Respond to classmates’ surveys on-line by end of today.

Wed. 3/7

Thurs. 3/8

Fri. 3/9

Sat. 3/10 Ind Ex - Summary of Audience Analysis AND

Ind Ex - Rough draft outlines of speech due – Assignment upload.

3/11-3/18 Spring Break

Week 9 Supplemental Readings: Continue work with Public Speaking materials

CDB – No Discussion Board this week.

SGD – No SGD this week.

Ind Ex –Rehearse speech, prepare notecard and incorporate visual aid.

Mon. 3/19 CDB – No Discussion Board this week.

Tues. 3/20

Wed. 3/21 SGD – No SGD this week.

Thurs. 3/22

Fri. 3/23

Sat. 3/24 MANDATORY – Face to face meeting – Health Promotion Speeches

Remember to dress professionally for your presentation! Bring your final outline,

bibliography, note cards and visual aid. Northridge: Room 4204 (8am-12pm).

Students not attending will receive an “F” in course bec/ the speech is required to

receive course credit, regardless of course grade. Only college excused absences

are allowed make-ups. Late arrival or leaving early penalty applies.

Week 10 Chapter 4 – The Therapeutic Response Across the Life Span

CDB – No Discussion Board this week.

SGD – Complete Module 23: “Communicating with Geriatric Patients” on

doc.com. Available at:

http://webcampus.drexelmed.edu/doccom/user/static/m_23_demo/default.htm

Complete the module. Answer analysis questions in your initial post and

respond to at least two other posts.

Ind Ex – No Ind Ex this week.

Mon. 3/26 No Discussion Board this week.

Tues. 3/27

Wed. 3/28 SGD “Communicating with Geriatric Patients” initial post due.

Thurs. 3/29

Fri. 3/30 SGD – “Communicating with Geriatric Patients” responses due.

Sat. 3/31

Week 11 Chapter 5 – The Therapeutic Response to Stressed And Anxious Clients

CDB – Stress Management identification and tip.

SGD – Watch the “Phillip” case study and discuss questions posted by

instructor. Answer analysis questions in your initial post and respond to at

least two other posts. (Course docs/Case studies/Chapter 5)

Ind Ex – Complete the Stress Survey from Morehead State University.

http://www2.moreheadstate.edu/leo/index.aspx?id=6299 Report your final

score and develop a stress management plan including at least three steps you

can take to minimize the effects of stress in your life and career. (Assignment

upload).

Mon. 4/2 CDB – “Stress Management Id and Tip” forum initial post due

Tues. 4/3

Wed. 4/4 SGD – “Phillip” initial post due.

Thurs. 4/5

Fri. 4/6 SGD – “Phillip” responses due. (Easter Weekend)

Sat. 4/7 Ind Ex – Stress survey and mgt plan due.

Week 12 Chapter 6 – The Therapeutic Response to Fearful, Angry, Aggressive, Abused

or Abusive Clients

CDB – Stress Management Tip response posts

SGD – No SGD this week

Ind Ex – Exer. 2, pg 149 – see assignment upload for specific instructions.

Mon. 4/9 CDB –“Stress Management ID and Tip” responses due

Tues. 4/10

Wed. 4/11 SGD – No SGD this week

Thurs. 4/12

Fri. 4/13

Sat. 4/14 Ind Ex – Exercise 2, pg. 149. See assignment upload for more specific directions.

Sun. 4/15 Exam 2 (Chapters 4-6 plus supplemental materials on messages & media) Due

by closing time today.

Week 13 Supplemental Reading: Health Communication Theory & Practice

– Group Communication in Health Care and

Supplemental Reading: Communicator Style Materials

CDB – No Discussion Board

SGD - Determine your Communicator Style. Go to:

www.peterursbender.com/quiz/quiz.html, complete the “free personality

quiz” and identify your communication style. See SGD assignment for

specific requirements.) Answer analysis questions in your initial post and

respond to at least two other posts.

Ind Ex: Complete Leadership Self-assessment

Mon. 4/16 CDB – No discussion board this week.

Tues. 4/17

Wed. 4/18 SGD – “Communicator Style” initial post due.

Thurs. 4/19

Fri. 4/20 SGD – “Communicator Style” responses due.

Sat. 4/21 Ind. Ex – Leadership Self-assessment due. (Assignment upload.)

Week 14 Supplemental Reading: Communication for Nurses: Chapter 8 – Humor

CDB – Humor posting

SGD – no SGD this week

Ind Ex – Bring two research articles for small group meeting (see assignment

for more details AND

Ind Ex - Complete your final project.

Mon. 4/23

Tues. 4/24

Wed. 4/25 CDB - Discussion Board Humor initial posting due (no responses required/rate

other posts)

Thurs. 4/26

Fri. 4/27

Sat. 4/28 MANDATORY – Face to Face meeting – Northridge Campus: Room 4204 (8am-

12pm) Small Group Activity & Final Projects Due. Bring two research articles

for small group meeting.

Students not attending will receive a zero for the small group activity regardless of

reason. Late arrival or leaving early penalty applies.

Week 15 Chapter 9 – The Therapeutic Response to Clients with Life-Altering Illness

AND

Chapter 10 – The Therapeutic Response to Clients Experiencing Loss, Grief,

Dying, and Death

(These are both short chapters so we are combining them this week.)

CDB - No discussion board this week

SGD – Watch case study “Understanding the Subtleties of Communicating

With a Dying Patient”. Answer analysis questions in your initial post and

respond to at least two others.

Ind Ex – no Ind Ex this week.

Mon. 4/30 CDB – No CDB this week.

Tues. 5/1

Wed. 5/2 SGD – “Subtleties of communicating with a Dying Patient” initial post due.

Thurs. 5/3

Fri. 5/4 SGD – “Subtleties of communicating with a Dying Patient” responses due.

Sat. 5/5

Week 16 Chapters 9 & 10 continued

CDB - “Randy Pausch's; A Final Farewell” forum. See

http://www.youtube.com/watch?v=mIysXLiA5s0&feature=related

SGD – No SGD this week.

Ind Ex – No Ind Ex this week. Study for final exam!

Mon. 5/7 CDB - “Randy Pausch's; A Final Farewell” initial post due.

Tues. 5/8

Wed. 5/9 CDB – “Randy Pausch’s: A Final Farewell” responses due.

Thurs. 5/10

Fri. 5/11

Sat. 5/12 Exam 3 (Chapters 9-10, plus supplemental materials on groups,

communicator style & humor) Due by closing time today.

Sun. 5/13 ACC last day of Spring Semester

No late assignments or tests accepted after 11:59 pm on Sunday 5/13/12.

Note: The course syllabus is subject to change depending upon completion of objectives and number

of students on the final roll.

Please check the following site for ACC testing center hours: http://www.austincc.edu/testctr/documents/spring_hrs_2012.pdf