Sponsored by Microsoft August 2007download.microsoft.com/download/e/b/b/ebb6ec6a-d362-4884...Survey Schedule Survey was fielded between March 2007 and May 2007 © 2007 IDC Aug-07 5

Copyright 2007 IDC. Reproduction is forbidden unless authorized. All rights reserved.

2007 Mission Critical North American Application Platform StudySponsored by Microsoft

August 2007

Aug-07 2© 2007 IDC

AgendaAgenda

Slide:

3-9

10-13

14-2324-5960-6869-73

74-95

Topic:

Survey Objectives and Methodology

2007 Survey Demographics

2007 Key Findings – Server OS and Platform ViewPlatform EnvironmentPrimary ApplicationStandards and Platform SelectionVendor Satisfaction

Comparisons to the 2005 Mission Critical Survey

Aug-07 3© 2007 IDC

Objectives and MethodologyObjectives and Methodology

Microsoft contracted IDC to conduct a survey of corporate IT departments to assess the state of current practices towards mission critical applications

The primary objectives of the study were to assess:

What types of mission critical application platforms are in use– Email and database excluded from study to focus analysis on mid-tier, server-

based application development, integration and deployment

What software platforms are used to build mission critical applications

What operating environments are used to host mission critical applications

The preferred provider for key components of the application platform such as application server, web services / SOA software, message queuing software, and other software categories

Other important information relevant to mission critical applications such as role of standards and degree of satisfaction with various IT vendors

Aug-07 4© 2007 IDC

Objectives and MethodologySampling ApproachObjectives and MethodologySampling Approach

Sample Frame and Sampling Method

Random sampling of respondent types within companies with 1,000 or more employees

Microsoft did not participate in or influence respondent identification or selection

Respondents

Respondents contacted via on opt-in email list

Survey fielded by an independent survey collection firm that meets IDC standards for research quality

Survey Schedule

Survey was fielded between March 2007 and May 2007

Aug-07 5© 2007 IDC

Objectives and MethodologySampling/Screening CriteriaObjectives and MethodologySampling/Screening Criteria

Respondents were screened and interviewed via telephone

The following sampling/screening criteria were followed:

Company size equal/greater than 1,000 employees, with quotas filled starting with largest companies first

– 70% of respondents from companies of 5,000 or more employees– Median size of company included in study: 10,000 employees

Respondent must be IT decision maker, developer, or architect

Respondent must have influence on technology-related decisions in their organization

Respondent must be materially involved and play a leading role in mission-critical application integration or new application development

No more than one respondent per company

Analyst/market research firms and IT providers were not surveyed

Aug-07 6© 2007 IDC

Objectives and MethodologySurvey DesignObjectives and MethodologySurvey Design

Survey questions were grouped into the following categories

Screening

Company/respondent profile

Company-wide platform and operating environment

Current primary project or application

Standards and platform selection

Vendor satisfaction

Aug-07 7© 2007 IDC

Objectives and MethodologySurvey Terminology and DefinitionsObjectives and MethodologySurvey Terminology and Definitions

Key Respondent Role Definitions used in the Mission Critical Survey

IT Decision Maker– Works in IT and has significant decision making authority related

to technology purchases and operations

Developer– Works in the IT department with main responsibility to develop or

customize software applications, write computer code, or develop web sites for others’ use at work

Architect– Main responsibility is designing, specifying, or architecting

applications

Aug-07 8© 2007 IDC

Objectives and MethodologySurvey Terminology and DefinitionsObjectives and MethodologySurvey Terminology and Definitions

Key Definitions used in the Mission Critical Survey

Mission critical Applications– Business applications, excluding email, that would bring your company to

a stop if they were not running. Mission critical applications are typically supported and managed by a central IT staff. Examples of such applications are airline reservation systems and order processing for a retail store chain.

Application Technology Platform– The platform on which you build applications and application suites.

Examples include J2EE, Microsoft .NET, mainframes, and others.

Web Services– As components which use SOAP, WSDL, UDDI, or other WS* standards.

Service Oriented Architecture– A software topology where an application is built of programmatically

accessible ‘black box’ business components, called services, and clients act as consumers of those services.

Aug-07 9© 2007 IDC

Objectives and MethodologySegmentation, Quotas, and WeightingObjectives and MethodologySegmentation, Quotas, and Weighting

Segmentation

North America focus– US, N=466– Canada (best effort basis), N=34

Quotas

North American quota of 500 competes met

Primary role quota of 100 for IT decision maker (N=240), developer (N=121), and architect (N=139) met

Weighting

The largely single country focus (US) of this survey meant that weighting to correct for regional differences was not employed

Aug-07 10© 2007 IDC

Key Screening Questions:DemographicsKey Screening Questions:Demographics

Sample Demographics

S1: Sample segmentation by company size (number of employees worldwide

S3: Sample segmentation by primary role

S4: Involvement in application integration or new application development

Aug-07 11© 2007 IDC

Key Screening Questions:Number of EmployeesKey Screening Questions:Number of Employees

70.6%

11.4%

18.0%

0% 10% 20% 30% 40% 50% 60% 70% 80%

5,000 or more

2,500 to 4,999

1,000 to 2,499

S1-COD: Would you say that the number of employees in your companyworldwide is… (single response, combination/recode of S1a and S1b).

Source: IDC 2007 Mission Critical Study, N=500

N=90

N=353

N=57

Aug-07 12© 2007 IDC

Key Screening Questions:Primary RoleKey Screening Questions:Primary Role

24.2%

27.8%

48.0%

0% 10% 20% 30% 40% 50% 60%

Developer

Architect

IT Decision Maker

S3: Which of the following best describes your primary role at work? (single response)


N=139

N=240

N=121

Aug-07 13© 2007 IDC

Key Screening Questions:Involvement in Application DevelopmentKey Screening Questions:Involvement in Application Development

54.0%

77.6%

87.6%

88.0%

90.2%

91.6%

92.2%

0% 20% 40% 60% 80% 100%

Budget Decisions

Architecture

Proof of Concept

Deployment

Feasibility Analysis

Requirements Gathering

Technical Planning

S4: For projects involving application integration or new application development, which of the following are you involved in? (multiple responses)


Aug-07 14© 2007 IDC

Key Platform Environment Questions:Key Platform Environment Questions:

Q3: Mission-critical application types

Q4: Server operating systems used for mission-critical applications

Q5: Mean percent of mission-critical applications by operating system

Q6: Primary operating system for mission-critical applications over the next 2 years

Q7: Current application technology platforms for mission-critical applications

Q8: Current primary application platform in use for greatest number of mission-critical applications

Q9: Future primary application platform for mission-critical applications

Q10: Current primary supplier of application technology platform

Q11: Future primary supplier of application technology platform

Q12: In addition to your primary platform vendor, which of the following products are in use or in the processing of being evaluating

Aug-07 15© 2007 IDC

Platform Environment:Mission Critical Application TypesPlatform Environment:Mission Critical Application Types

17.0%

25.6%

26.0%

40.6%

48.4%

49.0%

49.2%

49.6%

53.0%

58.4%

63.2%

66.0%

67.2%

75.6%

77.0%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Trading ApplicationSFA

PSASCM

CRMDSS

HRM

ERPProject Mgmt & Logistics

Cust Web Site AppData Warehouse/BI

Txn Processing App

EAIAcct or Fin App

Email

Q3: Which of the following application types does your company consider to be mission-critical? (multiple responses)


Aug-07 16© 2007 IDC

Platform Environment:OSs for Mission Critical ApplicationsPlatform Environment:OSs for Mission Critical Applications

28.2%

11.6%

63.8%

68.6%

3.0%

6.4%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

Other

iSeries

z/Series

UNIX

Windows

Q4: Excluding any email applications, what server operating systems does your company currently use for mission-critical applications? (multiple response)


Aug-07 17© 2007 IDC

Platform Environment:Mission Critical Applications by OSPlatform Environment:Mission Critical Applications by OS

9.8%

2.9%

3.1%

5.1%

39.2%

39.4%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Other

Windows NT

iSeries

z/Series

UNIX

Windows (Server2000/2003)

Mean Values

Q5: What percentage of you mission-critical applications run on…? (mean values)


Aug-07 18© 2007 IDC

Platform Environment:Future Primary Mission Critical OSPlatform Environment:Future Primary Mission Critical OS

5.6%

5.4%

5.4%

39.0%

41.6%

2.2%

0% 10% 20% 30% 40% 50%

Don't Know

Other

I/Series

z/Series

UNIX

Windows

Q6: What is the primary server operating system you expect to use for mission-critical applications in your company over the next 2 years? (single response)


Aug-07 19© 2007 IDC

Platform Environment:Current Deployment PlatformsPlatform Environment:Current Deployment Platforms

34.2%

6.8%

8.4%

20.8%

39.8%

46.0%

0% 10% 20% 30% 40% 50%

Other

Other Microsoft

Oracle

Mainframe(CICS,IMS)

J2EE or other Java

Microsoft .NET

Q7: What application technology platforms do your company’s mission-critical applications currently run on? (multiple response)


Aug-07 20© 2007 IDC

Platform Environment:Current Key Deployment PlatformPlatform Environment:Current Key Deployment Platform

14.2%

17.8%

4.4%

5.8%

14.0%

20.8%

22.8%

0.2%

0% 5% 10% 15% 20% 25%

Don't Know

Other

CORBA

Other Microsoft

Oracle

MF platform (CICS, IMS)

J2EE or other Java

Microsoft .NET


Q8: Which application technology platform does your company currently use for the greatest number of its mission-critical applications? (single response)

Aug-07 21© 2007 IDC

Comparing the 2005 & 2007 Surveys:Primary Application Platform for DevelopmentComparing the 2005 & 2007 Surveys:Primary Application Platform for Development

9.4%

21.0%

3.8%

5.2%

5.6%

24.8%

30.2%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

Other Microsoft


Oracle

J2EE or other Java

Microsoft .NET

Source: IDC 2005 & 2007 Mission Critical Study, N=500

Q9: Which application technology platform do you expect to use the most for developing mission-critical applications at your company in the next 2 years? (single response)

Aug-07 22© 2007 IDC

Platform Environment:Current & Future Application Platform SupplierPlatform Environment:Current & Future Application Platform Supplier

12.6%

23.8%

6.6%

12.4%

18.0%

26.6%

10.6%

26.4%

6.2%

11.8%

19.6%

25.4%

0% 5% 10% 15% 20% 25% 30%

Don't Know

Other

Sun

Oracle

IBM

Microsoft

CurrentFuture


Q10&11: Which vendor do you expect to use as the primary supplier of your application technology platform currently and in the next 2 years? (single response)

Aug-07 23© 2007 IDC

Platform Environment:Platforms In Use & Under EvaluationPlatform Environment:Platforms In Use & Under Evaluation

12.4%

14.8%

15.4%

15.6%

30.8%

33.0%

48.0%

49.6%

52.2%

64.2%

0% 20% 40% 60% 80% 100%

SAP NetWeaver

JBoss

BEA WebLogic

Sun ONE

IBM WebSphere

Open Source

Apache

Oracle App Server

J2EE

Microsoft .NET

In Use Actively Evaluating Plan to Evaluate No Evaluation Plans Don't Know

Q12: In addition to your primary platform vendor, for the following products, which are you using or in the processing of evaluating? (single response)


Aug-07 24© 2007 IDC

Key Primary Application Questions:Key Primary Application Questions:

Q13a&b: Percent of your current J2EE and .NET applications are 64-bit versus 32-bit

Q14: How mission-critical is the primary project or application

Q15: Users of the primary application

Q16: Number of concurrent users at peak times

Q17: Business function support by primary application

Q18: Locus of platform decision for primary application

Q19: Months from start to go-live for primary application

Q20: Type of primary application

Q21: Use of Integrator or consultants on primary application

Q22: Off-shoring of primary application

Aug-07 25© 2007 IDC


Q23: Percent of primary application that was off-shored

Q26: Use of hosting service for primary application

Q27: Devices used by primary application

Q28: Use of application server

Q29: Main application server used

Q30: Use of transaction management technology

Q31: Use of portal server technology

Q32: Portal Server used

Q33: Use of EAI

Q34: EAI technologies used

Q35: Database engine used

Aug-07 26© 2007 IDC


Q36: Use of Web Services

Q37: Web Services Vendors used

Q38 Use of SOA

Q39: SOA Vendors used

Q40: Types of user interfaces used

Q41a: Is primary application web-based

Q41b: Focus of web-based application

Q42: Web-based technologies in use

Q43: Use of messaging

Q44: Message technologies in use

Q46: Monitoring software in use

Q47: Platform technologies used the most

Aug-07 27© 2007 IDC

Primary Application:Comparison of 64-bit to 32-bitPrimary Application:Comparison of 64-bit to 32-bit

18.1%

6.5%

6.9%

7.5%

9.0%

13.7%

38.3%

26.4%

8.0%

8.0%

11.1%

6.5%

13.8%

26.1%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

100%

75-99%

50-74%

25-49%

1-24%

None

J2EE.NET

Source: IDC 2007 Mission Critical Study, N=261-321

Q13a&b: What percent of you J2EE and .NET applications are 64-bit versus 32-bit? (single response)

Aug-07 28© 2007 IDC

Primary Application:How Mission-CriticalPrimary Application:How Mission-Critical

5.0%

20.6%

40.2%

33.2%

1.0%

0% 10% 20% 30% 40% 50%

Don't Know

Not very critical

Important at department level

Fairly important to ongoingoperations of entire org.

Mission critical

Q14: Which of the following statements best describes how mission-critical the primary project or application you are working on is? (single response)


Aug-07 29© 2007 IDC

Primary Application:Application UsersPrimary Application:Application Users

14.6%

16.6%

22.2%

42.6%

2.4%

1.6%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Don't Know

Other

Customer/partners

Team

Department

Entire company

Q15: Is your primary application development project mostly used by…? (single response)


Aug-07 30© 2007 IDC

Primary Application:Peak Concurrent Application UsePrimary Application:Peak Concurrent Application Use

13.0%

20.0%

14.0%

14.6%

34.0%

1.6%

2.8%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Refused

Don't Know

10,000 or more

1,000 to 9,999

500 to 999

300 to 499

Fewer than 300

Q16: How many end users will use your primary project or application concurrently at peak times? (single response)


Aug-07 31© 2007 IDC

Primary Application:Business functions supportPrimary Application:Business functions support

14.4%

24.4%

25.4%

40.4%

41.0%

44.6%

64.4%

0% 10% 20% 30% 40% 50% 60% 70%

Other

Sales

HR

Cust/Bus partners

Finance

Customer service

Operations

Q17: Which is the following business functions does your project support? (multiple response)


Aug-07 32© 2007 IDC

Primary Application:Locus of Platform DecisionPrimary Application:Locus of Platform Decision

17.8%

23.8%

54.8%

0.6%

3.0%

0% 10% 20% 30% 40% 50% 60%

Don't Know

None of the above

Division IT

Team

Central IT

Q18: Was the platform decision made at the team, division IT or central IT level? (single response)


Aug-07 33© 2007 IDC

Primary Application:Duration of ProjectPrimary Application:Duration of Project

7.0%

16.6%

7.6%

2.8%

17.6%

31.2%

10.4%

3.6%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

24+ Months

18-23 Months

13-17 Months

10-12 Months

6-9 Months

3-5 Months

1-2 Months

Q19: How many months was it, or do you anticipate it will be, from start until go-live for your primary project? (single response)


Aug-07 34© 2007 IDC

Primary Application:Type of Primary ApplicationPrimary Application:Type of Primary Application

64.4%

11.2%

23.6%

0.8%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

Both

Packaged S/Wapps

Customdeveloped apps

Q20: Does the primary project use…? (single response)


Aug-07 35© 2007 IDC

Primary Application:Use of Integrators or ConsultantsPrimary Application:Use of Integrators or Consultants

57.8%

1.2%

41.0%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No

Yes

Q21: Are you using integrators or consultants on your primary project? (single response)


Aug-07 36© 2007 IDC

Primary Application:Offshoring of Primary ProjectPrimary Application:Offshoring of Primary Project

82.0%

18.0%

0% 20% 40% 60% 80% 100%

No

Yes

Q22: Is any part of the development or deployment of your primary project offshored? (single response)


Aug-07 37© 2007 IDC

Primary Application:Percent of Project OffshoredPrimary Application:Percent of Project Offshored

7.8%

7.8%

18.9%

22.2%

41.1%

2.2%

0% 10% 20% 30% 40% 50%

Don't Know

100%

75-99%

50-74%

25-49%

1-24%

Q23: What percentage of your primary project was offshored? (single response)


Aug-07 38© 2007 IDC

Primary Application:Use of Hosting ServicePrimary Application:Use of Hosting Service

82.8%

15.6%

1.6%

0% 20% 40% 60% 80% 100%

Don't Know

No

Yes

Q26: Are you using a hosting service or application service provider for your project? (single response)


Aug-07 39© 2007 IDC

Primary Application:Devices in Use for Primary ApplicationPrimary Application:Devices in Use for Primary Application

33.6%

19.4%

5.0%

5.8%

8.0%

8.8%

9.2%

10.0%

12.2%

13.2%

14.6%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

Servers

PC/PC-S (General)

Smart phone

Pager

Laptops

Palm

Pocket PC

Workstations/Desktops

Tablet PC

Q27: What devices, if any, are part of this application? (multiple response)


Aug-07 40© 2007 IDC

Primary Application:Use of Application ServerPrimary Application:Use of Application Server

18.0%

82.0%

0% 20% 40% 60% 80% 100%

No

Yes

Q28: Does your primary project user an application server? (single response)


Aug-07 41© 2007 IDC

Primary Application:Application Server in Use for Primary ProjectPrimary Application:Application Server in Use for Primary Project

6.6%

21.0%

1.7%

2.4%

2.9%

3.2%

5.1%

12.4%

14.9%

29.0%

0.7%

0% 5% 10% 15% 20% 25% 30%

Don't Know

Other

Macromedia ColdFusion JRun

PHP

Jboss

TomCat

SunOne App Server

BEA WebLogic Server

Oracle J2EE App Server

IBM Websphere App Server

Microsoft .NET Windows Server

Q29: What is the main application server used for this application? (single response)


Aug-07 42© 2007 IDC

Primary Application:Use of Transaction MonitoringPrimary Application:Use of Transaction Monitoring

6.6%

48.0%

45.4%

0% 10% 20% 30% 40% 50% 60%

Don't Know

No

Yes

Q30: Does your primary project or application use transaction management or transaction monitoring technologies in the application server? (single response)


Aug-07 43© 2007 IDC

Primary Application:Use of Portal serverPrimary Application:Use of Portal server

57.8%

42.2%

0% 10% 20% 30% 40% 50% 60% 70%

No

Yes

Q31: Does your primary project use portal server technologies? (single response)


Aug-07 44© 2007 IDC

Primary Application:Portal Server in Use for Primary ApplicationPrimary Application:Portal Server in Use for Primary Application

14.2%

14.2%

1.9%

3.3%

7.6%

9.0%

10.0%

10.4%

12.3%

17.1%

0% 5% 10% 15% 20%

Don't Know

Other

Macromedia ColdFusion

SAP

BEA WebLogic Portal

Microsoft SharePoint Svr

Apache Open Source

Microsoft .NET

Oracle

IBM WebSphere Portal

Q32: What is the main portal server technology used for this application? (single response)


Aug-07 45© 2007 IDC

Primary Application:Use of EAIPrimary Application:Use of EAI

83.6%

16.4%

0% 20% 40% 60% 80% 100%

No

Yes

Q33: Does your primary project use EAI or other application integration technology? (single response)


Aug-07 46© 2007 IDC

Primary Application:EAI Technology in Use for Primary ApplicationPrimary Application:EAI Technology in Use for Primary Application

26.8%

31.7%

3.7%

4.9%

9.8%

11.0%

18.3%

1.2%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

BEA WebLogic

SAP NetWeaver

TIBCO BusinessWorks

webMethods

Microsoft Biztalk Server

IBM WebSphere

Q34: What is the main integration technology used for this application? (single response)


Aug-07 47© 2007 IDC

Primary Application:Database in Use for Primary ApplicationPrimary Application:Database in Use for Primary Application

3.8%

8.2%

2.8%

7.4%

10.6%

28.2%

36.8%

2.2%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

Other

Informix

Sybase

MySQL

DB2

SQL Server

Oracle

Q35: What is the main database used for this application? (single response)


Aug-07 48© 2007 IDC

Primary Application:Use of Web ServicesPrimary Application:Use of Web Services

60.8%

39.2%

0% 10% 20% 30% 40% 50% 60% 70%

No

Yes

Q36: Are you currently working on any Web services? (single response)


Aug-07 49© 2007 IDC

Primary Application:Web Service Vendors for Primary ApplicationPrimary Application:Web Service Vendors for Primary Application

15.3%

20.9%

5.1%

6.6%

6.6%

10.2%

11.7%

17.3%

35.7%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

Other

Sun

Open Source

BEA

Oracle

Internal/Custom

IBM

Microsoft

Q37: Which vendors does your company use for Web services? (multiple response)


Aug-07 50© 2007 IDC

Primary Application:SOA Used in Primary ApplicationPrimary Application:SOA Used in Primary Application

71.0%

25.8%

3.2%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

No

Yes

Q38: Are you currently working on any applications that use service oriented architecture? (single response)


Aug-07 51© 2007 IDC

Primary Application:SOA Vendor is Use for Primary ApplicationPrimary Application:SOA Vendor is Use for Primary Application

10.9%

25.6%

5.4%

6.2%

7.0%

8.5%

8.5%

16.3%

17.8%

36.4%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

Other

SAP

BEA

In-house

Open Source

Sun

Oracle

IBM

Microsoft

Q39: Which vendors does your company use for applications that use service oriented architecture? (multiple response)


Aug-07 52© 2007 IDC

Primary Application:Type of UI for Primary ApplicationPrimary Application:Type of UI for Primary Application

6.6%

15.4%

52.6%

70.0%

1.2%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

Other

Mobile device-based

Desktop-based(smart client)

Browser-based

Q40: What type of user interface does your application have? (multiple response)


Aug-07 53© 2007 IDC

Primary Application:Focus on Web for Primary ApplicationPrimary Application:Focus on Web for Primary Application

25.8%

74.2%

0% 10% 20% 30% 40% 50% 60% 70% 80%

No

Yes

Q41: Is your primary project or application web-based? (single response)


Aug-07 54© 2007 IDC

Primary Application:Type of Primary Web-based ApplicationPrimary Application:Type of Primary Web-based Application

22.9%

30.7%

76.3%

0% 10% 20% 30% 40% 50% 60% 70% 80%

CorporateExtranet

Public Internet

Corporate Intranet

Q41b: Does this web-based primary project or application use a…? (multiple response)


Aug-07 55© 2007 IDC

Primary Application:Web-based Technology for Primary ApplicationPrimary Application:Web-based Technology for Primary Application

12.9%

15.1%

14.6%

15.4%

23.7%

29.1%

34.5%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

Other

Macromedia CF

PHP

ASP

JSP

ASP .NET

Q42: Which web-based technology do you use? (multiple response)


Aug-07 56© 2007 IDC

Primary Application:Messaging Use in Primary ApplicationPrimary Application:Messaging Use in Primary Application

55.6%

41.0%

3.4%

0% 10% 20% 30% 40% 50% 60%

Don't Know

No

Yes

Q43: Does your primary project or application use messaging or queuing technologies? (single response)


Aug-07 57© 2007 IDC

Primary Application:Messaging in Use for Primary ApplicationPrimary Application:Messaging in Use for Primary Application

11.7%

23.9%

5.4%

34.1%

38.0%

2.9%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't Know

Other

TIBCORendezvous

BEA MessageQ

Microsoft MSMQ

IBM MQ-Series

Q44: Which if the following messaging or queuing technologies does your primary project or application use? (multiple response)


Aug-07 58© 2007 IDC

Primary Application:Monitoring in Use for Primary ApplicationPrimary Application:Monitoring in Use for Primary Application

31.4%

25.2%

7.2%

13.0%

13.2%

27.0%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

CA Unicenter

IBM Tivoli

HP OpenView

Microsoft SMS orMoM

Q46: What software does your application use for managing and monitoring the production environment? (multiple response)


Aug-07 59© 2007 IDC

Primary Application:Reliance on Platform for Primary ApplicationPrimary Application:Reliance on Platform for Primary Application

16.0%

32.6%

4.6%

5.2%

7.4%

8.0%

26.2%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

Internet/HTTP/FTP/Web

UNIX/Linux

Oracle

IBM WebSphere

MS/.NET/SQL/ASP

Q47: What key platform technology would you say your application relies upon the most? (single response)


Aug-07 60© 2007 IDC

Key Standards & Platform Questions:Key Standards & Platform Questions:

Q48: Reliance on standards for software platforms and applications

Q49: Focus on setting standards

Q50: Type of vendor support

Q51: Degree of vendor support

Q52: Adherence to corporate standards

Q53: Who influences platform decision making

Q54: Most important criteria in making the platform decision

Q55: Key criteria in making the platform decision

Aug-07 61© 2007 IDC

Standards and Platform Selection:Reliance on StandardsStandards and Platform Selection:Reliance on Standards

15.0%

82.6%

2.4%

0% 20% 40% 60% 80% 100%

Don't Know

No

Yes

Q48: Does your company have corporate standards for software platforms and applications? (single response)


Aug-07 62© 2007 IDC

Standards and Platform Selection:Focus on Standard SettingStandards and Platform Selection:Focus on Standard Setting

44.4%

55.4%

0.2%

0% 10% 20% 30% 40% 50% 60%

Don't Know

No

Yes

Q49: Does your work involve setting standards for other teams to use or for multiple departments to use? (single response)


Aug-07 63© 2007 IDC

Standards and Platform Selection:Type of Vendor SupportStandards and Platform Selection:Type of Vendor Support

12.8%

46.8%

60.0%

65.0%

65.6%

3.2%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

None of the Above

Advanced pilot

Vendorpresentation

In-depth Tech orArch Discussion

Proof of concept

Q50: Did you utilize any of the following presales technical help to select the standard platform? (multiple response)


Aug-07 64© 2007 IDC

Standards and Platform Selection:Degree of Vendor SupportStandards and Platform Selection:Degree of Vendor Support

12.9%

49.5%

4.8%

4.8%

12.1%

12.9%

20.5%

29.8%

34.0%

0% 10% 20% 30% 40% 50% 60%

Don't Know

Other

In-house

HP

Sun

SI/Consultant

Oracle

IBM

Microsoft

Q51: From which vendors did you receive these technical services? (multiple response)


Aug-07 65© 2007 IDC

Standards and Platform Selection:Adherence to Corporate StandardsStandards and Platform Selection:Adherence to Corporate Standards

12.4%

87.6%

0% 20% 40% 60% 80% 100%

No

Yes

Q52: Do you follow corporate standards for your primary project? (single response)


Aug-07 66© 2007 IDC

Standards and Platform Selection:Who Influences Platform DecisionsStandards and Platform Selection:Who Influences Platform Decisions

18.4%

6.2%

6.6%

11.6%

22.0%

32.8%

2.4%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

Consultant

External IT planning

Project Developer

Business Manager

Project Architect

Q53: Which of the following was the single most influential person making the platform decision for your organization? (single response)


Aug-07 67© 2007 IDC

Standards and Platform Selection:Most Important Criteria for Platform DecisionsStandards and Platform Selection:Most Important Criteria for Platform Decisions

6.2%

25.6%

5.4%

5.8%

7.6%

9.0%

11.6%

13.8%

15.0%

0% 5% 10% 15% 20% 25% 30%

Don't Know

Other

Functionality/Capability

Adheres to Stds

Perf/Efficiency/Speed

Needs/Obj/Req

Integr/Imp/Compat

Cost

Reliability/Availability

Q54: What is your most important criteria in making the application platform decision? (single response)


Aug-07 68© 2007 IDC

Standards and Platform Selection:Criteria for Platform DecisionsStandards and Platform Selection:Criteria for Platform Decisions

38.0%

44.4%

49.0%

64.6%

68.4%

70.8%

70.8%

73.8%

75.0%

80.8%

82.0%

87.0%

89.6%

1.2%

93.4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Don't KnowSOA

Cross-platformAvail of 3rd party tools & Comp

Hardware costInteroperability

Productivity/Dev Speed

Existing skill sets in OrgMaintenance cost

Software costVendor support

Scalability

SecurityPerformance

Reliability

Q55: Which of the following criteria are important in your application platform selection process? (multiple response)


Aug-07 69© 2007 IDC

Key Vendor Satisfaction Questions:Key Vendor Satisfaction Questions:

Q56a: Level of satisfaction with select vendors

Q56b: Level of satisfaction with select technologies

Q57: Single most important thing vendors could do to improve customer relationships

Q57a&b: Current and planned use of select product categories

Aug-07 70© 2007 IDC

Vendor Satisfaction:Level of Satisfaction with Select VendorsVendor Satisfaction:Level of Satisfaction with Select Vendors

18.6%

22.6%

29.8%

31.4%

28.8%

25.2%

32.0%

36.2%

51.6%

5.4%

34.2%

11.2%

0% 20% 40% 60% 80% 100%

BEA

Open Source

Sun

IBM

Oracle

Microsoft

Very Satisfied Somewhat Satisfied Somewhat DissatisfiedVery Dissatisfied Don't Use Vendor Don't Know

Q56a: For each of the following vendors, please tell me how satisfied you are? (single response)


Aug-07 71© 2007 IDC

Vendor Satisfaction:Level of Satisfaction with Select TechnologiesVendor Satisfaction:Level of Satisfaction with Select Technologies

12.4%

13.0%

20.8%

30.6%

18.4%

23.4%

29.4%

42.2%

41.0%

5.2%

36.4%

12.8%

0% 20% 40% 60% 80% 100%

BEA WebLogic

PHP

IBM WebSphere

Open Source

Microsoft .NET

Java

Very Satisfied Somewhat Satisfied Somewhat DissatisfiedVery Dissatisfied Don't Use Vendor Don't Know

Q56b: For each of the following technologies, please tell me how satisfied you are? (single response)


Aug-07 72© 2007 IDC

Vendor Satisfaction:How Vendors Could Improve RelationshipsVendor Satisfaction:How Vendors Could Improve Relationships

8.2%

26.2%

3.0%

2.4%

3.0%

4.4%

6.0%

8.6%

9.6%

10.8%

17.8%

0% 5% 10% 15% 20% 25% 30%

Don't Know

Other

Nothing

Better documentation

Stronger partnerships

Be honest & up front

More dependable products

Better communication

Improve response time

Lower costs

Better product support

Q57: What is the single most important thing your vendors could do to improve your relationship with them? (single response)


Aug-07 73© 2007 IDC

Vendor Satisfaction:Current & Planned Use of Products CategoriesVendor Satisfaction:Current & Planned Use of Products Categories

8.0%

20.0%

42.4%

47.4%

49.4%

58.2%

74.0%

10.4%

17.8%

26.8%

34.2%

37.4%

43.6%

76.2%

3.4%0.8%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

None

Finite state machine programming

Business Rules Mgmt System Products

Streaming data (e.g. stock ticker or RFD)

Business Activity Monitoring Products

Business Process Mgmt Products

Database Triggers

Planned Current

Q57a&b: What of the following product categories has your company ever used either now or in the past and will your company use in the next 2 years? (single response)


Aug-07 74© 2007 IDC

Comparing the 2005 & 2007 SurveysComparing the 2005 & 2007 Surveys

IDC also administered a Mission Critical Application Platform Study for Microsoft in 2005

Although there were some subtle differences in survey design, the results of these two surveys can be compared

For the 2005 survey

North American data only was selected (N=500)

North American survey data was used in unweighted form

In Comparing the 2005 and 2007 surveys

The N for both surveys was 500

The median number of employees for both surveys was 10,000

A comparison of the two samples yielded a comparative “Z-score” of 1.03 which means that there is no significant difference between the samples

– A Z-score of at least 1.28 (80% threshold) or 1.64 (90% threshold) would be needed to show the samples were significantly different

Aug-07 75© 2007 IDC

Comparing the 2005 & 2007 Surveys:OSs for Mission Critical ApplicationsComparing the 2005 & 2007 Surveys:OSs for Mission Critical Applications

28.2%

11.6%

68.6%

63.8%

24.4%

9.2%

17.6%

74.0%

85.2%

3.0%

6.4%

2.8%

0% 20% 40% 60% 80% 100%

Don't Know

Other

iSeries

z/Series

Windows

UNIX

20052007

05Q4 & 07Q4: Excluding any email applications, what server operating systems does your company currently use for mission-critical applications? (multiple response)


Aug-07 76© 2007 IDC

Comparing the 2005 & 2007 Surveys:Future Primary Server Operating SystemComparing the 2005 & 2007 Surveys:Future Primary Server Operating System

6.2%

5.4%

41.6%

39.0%

7.8%

4.0%

4.6%

30.8%

46.6%

5.6%

6.4%

6.2%

0% 10% 20% 30% 40% 50%

Don't Know

Other

iSeries

z/Series

Windows

UNIX

20052007

05Q6 & 07Q6: What is the primary server operating system you expect to use for mission-critical applications over the next 2 years? (single response)


Aug-07 77© 2007 IDC

Comparing the 2005 & 2007 Surveys:Current Deployment PlatformsComparing the 2005 & 2007 Surveys:Current Deployment Platforms

7.6%

34.2%

8.4%

6.8%

20.8%

39.8%

46.0%

7.4%

44.6%

6.2%

12.0%

19.6%

32.0%

43.6%

0% 10% 20% 30% 40% 50%

Don't Know

Other

Oracle

Other Microsoft

Mainframe(CICS,IMS)

J2EE or otherJava

Microsoft .NET

20052007

05Q7&07Q7: What application technology platforms do your company’s mission-critical applications currently run on? (multiple response)


Aug-07 78© 2007 IDC

Comparing the 2005 & 2007 Surveys:Primary Deployment PlatformComparing the 2005 & 2007 Surveys:Primary Deployment Platform

14.2%

18.0%

5.8%

4.4%

20.8%

22.8%

14.0%

8.8%

23.4%

4.6%

9.2%

15.1%

19.1%

19.8%

0% 5% 10% 15% 20% 25%

Don't Know

Other

Oracle

Other Microsoft

J2EE or otherJava

Microsoft .NET

Mainframe(CICS,IMS)

20052007

05Q8 & 07Q8: Which application technology platform does your company use for the greatest number of mission-critical applications? (single response)


Aug-07 79© 2007 IDC

Comparing the 2005 & 2007 Surveys:Primary Application Platform for DevelopmentComparing the 2005 & 2007 Surveys:Primary Application Platform for Development

9.4%

21.0%

5.6%

5.2%

3.8%

24.8%

30.2%

8.0%

21.4%

2.8%

5.6%

9.6%

19.4%

33.2%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

Oracle


Other Microsoft

J2EE or other Java

Microsoft .NET

20052007


05Q9 & 07Q9: Which application technology platform do you expect to use the most for developing mission-critical applications at your company in the next 2 years? (single response)

Aug-07 80© 2007 IDC

Comparing the 2005 & 2007 Surveys:Primary Application Platform SupplierComparing the 2005 & 2007 Surveys:Primary Application Platform Supplier

10.6%

22.6%

3.8%

6.2%

11.8%

19.6%

25.4%

9.4%

20.8%

4.8%

5.2%

7.0%

23.8%

29.0%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

SAP

Sun

Oracle

IBM

Microsoft

20052007


05Q10 & 07Q10: Which vendor is the primary supplier of your application technology platform? (single response)

Aug-07 81© 2007 IDC

Comparing the 2005 & 2007 Surveys:Primary Application Platform SupplierComparing the 2005 & 2007 Surveys:Primary Application Platform Supplier

12.6%

21.2%

6.6%

2.6%

12.4%

18.0%

26.6%

10.8%

21.0%

4.0%

5.0%

6.6%

18.6%

34.0%

0% 10% 20% 30% 40%

Don't Know

Other

Sun

SAP

Oracle

IBM

Microsoft

20052007


05Q11 & 07Q11: Which vendor do you expect to use in the next 2 years as the primary supplier for your application technology platform? (single response)

Aug-07 82© 2007 IDC

Comparing the 2005 & 2007 Surveys:Microsoft .NETComparing the 2005 & 2007 Surveys:Microsoft .NET

17.8%

6.0%

8.2%

64.2%

18.0%

10.2%

11.0%

58.0%

3.8%2.8%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12a & 07Q12a: In addition to your primary platform vendor, for Microsoft .NET, which are you using or in the processing of evaluating? (single response)

Aug-07 83© 2007 IDC

Comparing the 2005 & 2007 Surveys:J2EEComparing the 2005 & 2007 Surveys:J2EE

27.2%

6.0%

7.6%

52.2%

34.4%

10.0%

6.4%

44.0%

3.8%5.2%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12b & 07Q12b: In addition to your primary platform vendor, for J2EE, which are you using or in the processing of evaluating? (single response)

Aug-07 84© 2007 IDC

Comparing the 2005 & 2007 Surveys:IBM WebSphereComparing the 2005 & 2007 Surveys:IBM WebSphere

51.2%

7.0%

7.0%

30.4%

52.4%

4.2%

5.6%

30.8%

3.8%7.0%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12c & 07Q12c: In addition to your primary platform vendor, for IBM WebSphere, which are you using or in the processing of evaluating?(single response)

Aug-07 85© 2007 IDC

Comparing the 2005 & 2007 Surveys:BEA WebLogicComparing the 2005 & 2007 Surveys:BEA WebLogic

67.8%

15.4%

73.0%

13.0%

3.4%

2.6%

3.8%

4.0%

2.4%

7.6%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12d & 07Q12d: In addition to your primary platform vendor, for BEA WebLogic, which are you using or in the processing of evaluating? (single response)

Aug-07 86© 2007 IDC

Comparing the 2005 & 2007 Surveys:Open SourceComparing the 2005 & 2007 Surveys:Open Source

34.2%

13.4%

14.8%

33.0%

40.4%

18.2%

12.8%

23.0%

3.8%5.6%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12e & 07Q12e: In addition to your primary platform vendor, for Open Source, which are you using or in the processing of evaluating? (single response)

Aug-07 87© 2007 IDC

Comparing the 2005 & 2007 Surveys:Sun ONEComparing the 2005 & 2007 Surveys:Sun ONE

67.2%

15.6%

67.2%

17.0%

4.6%

5.0%

3.8%

6.4%

3.8%

5.6%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12f & 07Q12f: In addition to your primary platform vendor, for Sun ONE, which are you using or in the processing of evaluating? (single response)

Aug-07 88© 2007 IDC

Comparing the 2005 & 2007 Surveys:ApacheComparing the 2005 & 2007 Surveys:Apache

37.4%

48.0%

43.2%

40.0%

4.6%

5.0%

3.8%

6.0%

6.8%

4.0%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12g & 07Q12g: In addition to your primary platform vendor, for Apache, which are you using or in the processing of evaluating? (single response)

Aug-07 89© 2007 IDC

Comparing the 2005 & 2007 Surveys:Red Hat JBossComparing the 2005 & 2007 Surveys:Red Hat JBoss

64.6%

14.8%

74.6%

8.4%

4.6%

5.0%

3.8%

4.8%

3.2%

9.0%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12h & 07Q12h: In addition to your primary platform vendor, for Red Hat JBoss, which are you using or in the processing of evaluating? (single response)

Aug-07 90© 2007 IDC

Comparing the 2005 & 2007 Surveys:Oracle Application ServerComparing the 2005 & 2007 Surveys:Oracle Application Server

34.8%

5.3%

7.8%

49.6%

36.2%

9.0%

8.8%

43.8%

3.8%2.2%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12i & 07Q12i: In addition to your primary platform vendor, for Oracle Application Server, which are you using or in the processing of evaluating?(single response)

Aug-07 91© 2007 IDC

Comparing the 2005 & 2007 Surveys:SAP NetWeaverComparing the 2005 & 2007 Surveys:SAP NetWeaver

68.4%

4.8%

5.6%

12.4%

70.2%

5.2%

5.4%

12.0%

3.8%7.2%

0% 10% 20% 30% 40% 50% 60% 70%

Don't Know

No Plans toEvaluate

Plan to Evaluate

ActivelyEvaluating

Currently Use

20052007


05Q12j & 07Q12j: In addition to your primary platform vendor, for SAP NetWeaver, which are you using or in the processing of evaluating? (single response)

Aug-07 92© 2007 IDC

Comparing the 2005 & 2007 Surveys:Who Influences Platform DecisionsComparing the 2005 & 2007 Surveys:Who Influences Platform Decisions

18.4%

6.6%

6.2%

11.6%

22.0%

32.8%

12.0%

5.6%

6.8%

10.4%

31.4%

32.4%

3.8%1.4%

0% 5% 10% 15% 20% 25% 30% 35%

Don't Know

Other

External IT Planning

Consultant

Project Developer

Business Manager

Project Architect

20052007


05Q53 & 07Q53: Which of the following was the single most influential person in making the platform decision for your organization? (single response)

Aug-07 93© 2007 IDC

Comparing the 2005 & 2007 Surveys:Key Criteria in Application Platform SelectionComparing the 2005 & 2007 Surveys:Key Criteria in Application Platform Selection

7.6%

9.0%

4.4%

5.4%

13.8%

11.6%

15.0%

7.0%

7.2%

11.0%

11.6%

13.0%

16.4%

6.0%

0% 5% 10% 15% 20%

Performance, Efficiency, Speed

Needs, Objectives, Requirements

Expandibility

Functionality

Cost

Integration, Compatibility

Reliability, Availability

2007 2005


05Q54 & 07Q54: What is the most important criteria in the application platform decision? (single response)

Aug-07 94© 2007 IDC

Comparing the 2005 & 2007 Surveys:Web Service Vendors for Primary ApplicationComparing the 2005 & 2007 Surveys:Web Service Vendors for Primary Application

15.3%

20.9%

5.1%

6.6%

10.2%

6.6%

11.7%

17.3%

35.7%

10.3%

27.6%

2.6%

3.2%

3.2%

7.0%

12.8%

19.9%

40.0%

0% 10% 20% 30% 40%

Don't Know

Other

Sun

BEA

Oracle

Open Source

Internal/Custom

IBM

Microsoft

20052007

05Q37 & 07Q37: Which vendors does your company use for Web services? (multiple response)

Source: IDC 2005 (N=156) & 2007 (N=196) Mission Critical Study

Aug-07 95© 2007 IDC

Comparing the 2005 & 2007 Surveys: SOA Vendor is Use for Primary ApplicationComparing the 2005 & 2007 Surveys: SOA Vendor is Use for Primary Application

10.9%

25.6%

8.5%

8.5%

5.4%

6.2%

16.3%

7.0%

17.8%

36.4%

11.9%

30.2%

1.6%

2.4%

3.2%

3.2%

6.3%

15.9%

25.4%

31.7%

0% 10% 20% 30% 40%

Don't Know

Other

Sun

Open Source

SAP

BEA

Oracle

In-house

IBM

Microsoft

20052007

05Q39 & 07Q39: Which vendors does your company use for applications that use service oriented architecture? (multiple response)

Source: IDC 2005 (N=126) & 2007 (N=129) Mission Critical Study

Copyright 2007 IDC. Reproduction is forbidden unless authorized. All rights reserved.

2007 Mission Critical North American Application Platform StudySponsored by Microsoft

August 2007

Documents

Sponsored by Microsoft August 2007download.microsoft.com/download/e/b/b/ebb6ec6a-d362-4884...Survey Schedule Survey was fielded between March 2007 and May 2007 © 2007 IDC Aug-07 5